My Car Rental Was Stolen on Turo! (Turo Carsharing Power Host)

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YT: Saimah's Experience

[@DickProphet]

Doug burrowed it to look at all of it's quirks and features.

[@ianh7341]

check out my column at autotrader.com/oversteer!

[@smoothstanley]

Lol

[@BRANSONHOLLADAY]

Ayo! 😂😂😂😂

[@lilbandzzokmg374]

Mike Hunt lol

[@bikinggreg]

Once the renter said he no long had possession of the car, you should have filed a stolen car report with the police.

[@kalihitino]

I commend your calm demeanor and professionalism. Thank you for the extensive information.

[@fordclark1882]

If I were to steal a car it wouldn’t be a Kia suv

[@babycapp867]

Facts

[@louisbarningham]

Ikr who would steal a kia!? Lmfao

[@ozama01j37]

LMFAOOOO

[@ELP1125]

Why why I always buy Kia 😂

[@alanwordii6637]

If it's a Stinger who wouldn't 💀😅

[@andrereid3440]

This is like breaking news. Thanks for taking the time to educate us

[@OceaniPhonerepairSanFrancisco]

I’m not even sure how I ended up here but it was interesting to watch. Great info! I’ve never even heard of turo until watching your video just now lol

[@alonzobeadle3639]

I've been thinking about using this platform and am glad I found your channel. Tons of excellent information. Thank you so very much!

[@lovingatlanta]

👍Wow, great info. Was looking into doing business with Turo. Thanks for sharing. Wishing you the best. 💞

[@Jon-Jon309]

you are amazing! im finding your channel late but good for you for seeing this through in a great way.

[@kdiamondlifestyle]

WOW! I hung on to every word. Thanks for sharing.

[@playboymaxim]

At this point, Turo is a hassle free way to rent a car compared to conventional agencies, but a few more jackasses like this guy who rented your car and the lady who abandoned your corvette, are going to ruin it for everybody else. Renters, don't complain when Turo becomes just like Hertz or Alamo....blame dumbasses like this(the customers)

[@DSNCB919]

playboymaxim there are owners who report fraudulent damage too

[@unboxviews]

Take photos before renting and when leaving the car, easy way to avoid those ones.

[@DSNCB919]

UnboxViews yeah I lucked out I almost got jabbed wit scratches I didn't have any part in

[@ericwsmith7722]

one and one, I rented from Enterprise once, After more then a half hour at the desk and half the yellow pages worth of paperwork, I was sent out ( on foot ) to spot G-23... low and behold no car in space G-23.....21,22,24,25, 26 etc. I approached one of the half dozen monkeys in the lot ( none of whom I guess were capable of driving the car to the office door.... ( the car not being on the lot, I guess no one was capable, in the monkeys defense ) back to the counter , still on foot BTW, no one seemed surprised the car was "missing" you would think after all that due diligent paperwork, there would be some alarm about a car missing !! no calls to the police , no getting all the lot monkeys to search high and low for $25,000 of missing property,,,Nope none of that, "how about a Dodge" was there response, another walk out to the lot, there was my practically brand new Dodge in all its scratched and dinged glory ! As I finally drove out of the lot, past the sign that says Enterprise gasoline was $25,00 for the first gallon and $4,59.9 for ever gallon after that, I was able to remember the closest gas station to the Enterprise lot, THANKS for the heads up erc. service with a snicker.

[@raimoi64]

playboymaxim vģģ

[@Chief305]

"OBD2 port". New to your YT and learning all I can to start getting into that business. Great videos, binge watching them already! Cheers from south Florida.

[@photosbycarmenkc3509]

We’re Turo owners too. We rented to 2 shady trashy looking ladies smelling like smoke. We trusted them. When it was time to pick up. Lady was passed out drunk and her boyfriend had to give us the key. They took out the Car’s computer GPS chip. Why?? Reported to Turo. The car was ok, smelled like smoke. We need a Turo community to post issues. This lady was 1st renter than had a new driver paper permit. I thought maybe we would trust them but they took us on a ride. We will be screening 1st renters now online for criminals. We’ve had good luck for the last 2 years but this one was crazy. I usually don’t rent to shady looking trashy smoking smelling 1st renters. Well no more.

[@selfcareaestheticsacademy]

This is some great information! I love love love your videos!

[@flowinbliss33]

Love your videos, you are strong spirited and it was truly inspiring to watch this video!👍🏻

[@irshaadwahab4657]

Currently a Car Rental Manager for years now… This has been a really interesting video to watch. Thank you!!!

[@flippinchicago8815]

Just subscribed. I was always interested in Turo. Thanks for your experiences. May try this in Chicago.

[@Farhancanopyone]

Thank you for sharing your experience!

[@arnoldkevorkov3640]

You straight doing it in turo! You go girl

[@selfcareaestheticsacademy]

I hate to say this, but this was so much fun! I plan on getting a car on Turo within the next two weeks. I'll document it bc you inspired me! Thank you for these videos, they have been extremely helpful.

[@rickyanthony]

Fun? You're nuts.

[@AutoAuctionRebuilds]

Long story short? Dang this was long. Glad you got it back.

[@stephendedalus6505]

Renting the car out without a gps tracker is kind of asking for trouble.

[@thirtythree160]

Why? All the car rental places do it.

[@kevinstoddart]

Easy to defeat any cheaper GPS option The hidden ones cost a lot more money.

[@fguinvestments9117]

Same thing I said we have the ability to shut down the car and lock the car

[@nathangrandmasterk9760]

Great video! You need your own Show. I'm learning a lot.

[@steviegenoski9977]

The life of a Repo Man is always intense!!

[@kilawattkidd]

Damn....IT JUST ISN'T WORTH THE HEADACHES AND STRESS.

[@Eric345]

You should’ve contact the police when you found the vehicle. So they could’ve escorted you to retreat your key.

[@edmundo2dot0]

This is a giant pain, hard to believe the person who is renting out their vehicle has to do all this work in these situations, hardly seems worth the stress

[@WallaceRoseVincent]

Wow! So cool under pressure. I'm impressed!

[@Lovingoddess28]

Thank you. This was sooo helpful

[@saimahsexperience]

Glad it was helpful!

[@paullevy561]

Glad you got it back, more or less OK. Glad the next renter was able to get a replacement. Turo should have done more for the next guest; gess they were hoping you'd get the car ready in time.

[@richardp8347]

I was thinking putting my car on Turo but watching all this vids I’m like I don’t need a headache , BS service , tracking your car down , dealing with idiots it’s just not worth it . Just bad business . I Might rent some tho on Turo and beat the shit out of them since it seems renters gets away with everything . Cool vids , keep it up 👍

[@FumbaBlack]

Very informative, thank you.

[@catmom1738]

Thank u this was really helpful

[@YellowJacketGroup]

Man that's a lot of drama. Glad you got your ride back. Are you still renting this car even after all that??

[@jollywalls5808]

Thank you! And prosperous

[@JinkProject]

really sucks that this happened. i'm checking these videos out in preparation of buying cars to rent on Turo for extra income and this is kinda scary.

[@krukov100]

Long story short - gps your cars RIGHT AWAY

[@EmpressQueenB]

Yepppppp

[@fguinvestments9117]

We don’t rent out unless has got trakers on them

[@MrSigmaNoir]

It's curious how after you started talking about pressing charges on him and his "ex girlfriend", it miraculously appeared in a spot you'd already checked..

[@tusharm99]

I was in a similar situation. Lost my earnings on an upcoming rental which had to be cancelled since the bad renter did not return and abandoned my car. Turo declined to compensate for the upcoming rental. They said they do not have a policy for cancelled rentals. They kept stressing though, in such cases they (** kinda do a favor **) waive off Cancellation fees on the host.

[@mosconioni4523]

Look, think, and speak beautifully. My kind of woman

[@seanthomas2442]

Sorry about what happened to your car!!! It’s sad that entrepreneurs have to go through this bs to run a business!!

[@RomuloSilvaAudiobooks]

Can I use Hum from Verizon on my rental on Turo? If the renter remove my hum gps? Can I tell them to not remove, and if they remove they will be in problems?

[@streetglamtv5937]

Wow Turo definitely dropped the ball here.

[@1loveshonuff]

Thanks!

[@julzmaleno4994]

Hi Saimah I am so glad that I found your videos. I'm new to Turo and wanted to know...How much do you rent your Corvette for? I don't find the app user friendly and can't even speak to anybody so where did you find that emergency number? I will get a tracking device for my car too. I am so sorry you had to deal with such crazy inconsiderate people. The advice you provide is very informative and detailed which I truly appreciate. Thank you!

[@julzmaleno4994]

@@saimahsexperience Thank you again for your advice. It is much appreciated. I just had a bad experience with someone smoking pot in the car. Now it reeks of marijuana. I can't stand inconsiderate people.

[@thirtythree160]

How long does a car have to be on late status before its classified as stolen? Once its classified as stolen, how long till insurance covers it?

[@JOKESTER31]

Happy that you got back your car

[@dongoggine]

For cases like these does Turo charge a deposit of some sort to recoup possible extra charges?

[@PedroDePacas99]

OBD scan port.. I'm really glad you got your car back but I always wondered about those trackers that just plug in and because it's in a location where it is visible what are the chances that a rogue renter does just unplug it throw it out of the car.(I'm pretty sure that was a run-on sentence) I know some of these big rigs now have some really small setups that can be hidden inside the vehicle. Just thinking , but like I said glad you got your back.

[@Jim_Jimworth]

It's a good concern. Fortunately, most modern vehicles make it fairly easy to install an OBD2 splitter behind the actual mounted OBD2 port, so you can put a tracker in a well-hidden location. Generally this can be done without cutting or splicing wires.

[@juliosantana2069]

perhaps the cars that peaple rent out on turo should be equiped with a divice that deactivates the vehicle remotely if its not returned. Its posible cuz zipcar and enterprise car share do it if your reservation overlaps and you didnt return the car the jus deactivate it.

[@MrDjcity]

Great information here......You are the best, i think you need to use more tags so that people can easily find you on KZbin...

[@paulschena8493]

Wow. Long

[@charich]

Saimahs Experience I want to ask a few questions I’m thinking about renting a few cars on Turo. I’m in Houston Texas

[@jaynecavalcante7196]

Great point, what if they remove the HUM from the OBD port?? Very easy to do.

[@ATLsOwn]

Buying two cars this Spring... Your channel is INVALUABLE! Thank you!

[@ATLsOwn]

Saimahs Experience Thank you! I most definitely will...

[@Gbambo12]

Do you have commercial insurance for your fleet, or personal insurance. Trying to decide if I should keep my period insurance for my 4 cars or switch to commercial

[@Lionhearted128]

did you get your key back? I could not watch it all because of an issue I am having with turo

[@Sactokak1986]

My car was stolen on turo last month. I called the cops and reported it stolen 3 hours after the renter marked the trip as complete but hadn't really returned it and the renter dodged my calls/texts for 3 hours. 2 days later they got pulled over and arrested. Told the cops they just decided to keep my car. Got the car back reeking of weed drug smells and $4000 of body damage. After two weeks of being given the run around by turo they finally offered me $1800. It took another two weeks of me threatening to sue them for them to finally offer me $3k. Still far less than the damages but I've given up on trying to get fully reimbursed.

[@henrycheco9615]

I think Turo is not worth the headache

[@Fitz710]

If it wasn’t profitable she wouldn’t have 10 cars

[@shamusheart3470]

yea who wants to sit back and play with cars all day just to have stupid people give them money for doing it haha

[@THATSPIKEYHAIREDKID]

Seems to me she had some money and cars before she did turo to begin with... so she can afford it.

[@wadeatkinson4766]

@@Fitz710 i rent from a all star host here in Houston. I used to go to his home to pick up now he has a small shop with 40 cars rented out almost all the time he said. Wondering what Turo does in an accident and your insurance company....

[@vincentshelpfulhints4085]

People place vehicles on turo for a little extra income but it only takes one bad renter to ruin everything, Seem very stressful to me

[@SamSto]

Seems like a big head ache, and pain in the ass to be communicating with overseas offices... But at least Turo is offering compensation for all the issues/damages

[@mattlane2282]

Ya well the insurance won't cause these are all "for pleasure"

[@mikedunmore5238]

You cussed! You must be Pissed lol

[@speedbird7976]

How do you personally track your car? Hidden GPS? Hum from verizon?

[@thirtythree160]

What is the process for dealing with a stolen car with Turo?

[@christirn9187]

Hi love your videos! I wanted to start a rental car business but I have my own personal car which is a Honda. I only have one car but how do you start collecting different cars to start the business? I mean my credit isn't the best so how does someone start getting the cars. Thanks

[@VirmanaMarketing]

Is Kim K running a side hustle on Turo. Sounds exactly like her and even looks a little like her... vocal fry is also strong... I guess that’s an LA thing...

[@tomaszs5769]

Vocal fry or not, she's a very well spoken young lady. I love listening to her. She's engaging, uses her tonality very well and most importantly - has valuable things to say.

[@TheLiquidheat2643]

She does sound like her. Hahahahahaaa

[@ninosvigil609]

That's awful stuff like that happened. I remember having HUM with Verizon around that time it was so helpful 😁

[@topeliteautosale7658]

lesson to be learn on the rental business and saleing cars, u must installed gps on all cars. i am a car dealer from Georgia, we put gps all all cars.

[@Wire-Free]

Thanks for sharing your stolen Sorento, experience!

[@scottw5658]

Yeah tough lesson. Don't put future vehicles in service until trackable.

[@MarkkTheSharkk]

I don't think OBD trackers are the smartest idea... Any good car thief is going to check that port within 2 minutes of getting inside

[@farid9323]

You're probably right. What would you recommend? I think that if you're going to install a GPS tracker, pretend you're doing it stop an experienced car thief.

[@cawheeler27]

Really good car thiefs aren't renting the cars their stealing. Cause that's really dumb. Someone who would steal a rental car isn't likely the brightest bulb in the pack.

[@Kajacot]

What Caleb said. OBD tracker will be fine. Sounds like most people stealing rentals are just druggies or people that surround themselves with dumb people. Plus, car thieves aren't going after Kia Sorrentos.

[@ericwsmith7722]

A professional car thief would not remove the OBD tracker right away, once its out of the port it sends a alert. And yes pros rent, lease, "buy" cars all the time, they use a front man, some illegal alien who will get as many cars as they can before the what ever credit or fake ID, is discovered and then back to banana land or were ever, The cars are taken to a shop were all the GPS and tracking is removed then chopped or shipped over seas with fake paperwork, And all that can happen before the car is even missed or the credit card company even realizes the theft,

[@charlie9976]

Well the hum devices that she uses, still track the car for an our after it has been unplugged and it tells you if it has been unplugged, so if it gets stolen, then you can track it for an hour or know it's location that it got unplugged at, so it's way better then nothing

[@FortyTwoAnswerToEverything]

Do you buy (finance) yours car or just lease them?

[@airforce525]

Just had my 2014 Audi A7 stolen on Turo last week. I will be posting a video I think after this escapade is over.

[@landonc5355]

Did you ever post that video? Was very interested to see what happened as I also have an Audi just curious to see. Did all go well?

[@thirtythree160]

If somebody steals the car they will disable any tracking devices if they are professional car theives.

[@jetd9716]

Why didn’t you contact the lady coming in from NY and offer her another one of your cars than let Turo take care of it?

[@wingzalwayzmaking100ceos]

exactly what i would have done......

[@susansmith8563]

who not call the police and report the car as stolen?

[@memorialled_zeppelin-warew1346]

It's very suspicious to me that this lady didn't just do that. She had the renter's information. It's a new car. I don't car if it's a shitty Kia or not. I'd be straight down to the police station and that clearly drug fucked renter would be in jail so fast his head would spin. His so called ex would be in the cell right next to him. And id never drop the charges. Clearly this asshole had rented the car for not entirely legal uses. That's the real reason they didn't want to give it back. They still had a unsold stash in it up til it was suddenly found in a already checked spot days later when they unloaded it. I'd make sure this asshole spends time in jail and the ex too.

[@TraceyRoddy]

May i ask what brand and type of GPS TRACKER / KILL SWITCH system do youth use?

[@howtotruckdriver101]

The app business is amazing you collect a fee and you have no responsibilities when things go wrong.

[@lizzystewart7300]

so you didn't get I trouble for taking it back? I am experiencing this right now, and going to check their address but worried for some reason I could be in trouble.

[@kwarmrakseadum9083]

Renting anything to people is stressful!

[@airgunningyup]

question.. lets say the car was gone for good.. no replies.. whos insurance will pay for the stolen car, and does turo pay the gap insurance on the vehicle ?? In other words, are you paying an out of pocket expense if the car ended up in mexico?

[@AirForceA7x]

Is it considered invasion of privacy if gps is enabled/installed/turned on and posting this car on Turo?

[@mybedroomtv]

i know this is an old video but doesn't turo offer insurance that covers theft because otherwise can't someone just rent a vehicle with false information and part it out? this seems really stressful and I've been considering becoming a host with my 3rd vehicle but is it even worth the stress if i already have stress free passive income?

[@fleetwood7941]

Seems like a very risky business venture, I most definitely wouldn't want to rent my cars out. Too many bad apples out there I bet those same people wouldn't have pulled those stunts of abandonment and theft with Enterprise/Penske or Hertz

[@gabrielg.gibson-visionaryl9199]

You may have already answered this, but have you found a preferred car tracker that you like since posting the video?

[@UberDude]

Great job. All the tools needed to recover your vehicle. Verizon, muscle and possibly a Glock. Did I get it right?😊

[@erickp2027]

Verizon #1

[@Whoa532]

ALWAYS INSTALL THE TRACKERS BEFORE YOU RENT THEM OUT!!! PERIOD!

[@LawrenceTimme]

Why do people smoke in cars it's so dumb XD

[@o__o6542]

I tried it once and it was near impossible to not worry about ash falling on my leg and burning me :(

[@richardvargus7443]

Logan Uhlhorn the best is when youre going 70 and hot ash flies into your eyeball. Or how about when you toss the lit butt out of the open window and it hits the doorjamb and comes flying back into the back seat and you can smell it burnin up your upholstry.....

[@cgrisby57]

Who do you have for insurance, and is it some kind of special policy - Great info?

[@AnkushRattan]

Can you link to your "HUM" device you talk about?

[@topeliteautosale7658]

I would have installed a gps on the car as soon as I got the car on turo

[@jankoszuta9835]

Which gps tracker did you now use? Would you recommend it?

[@DSBaker95]

How much does it cost to install the trackers that give you remote access

[@anthonystone2089]

Easy to plug in the OBD tracker also easy for the thief to unplug.

[@anthonybarr2549]

Anthony Stone there’s hardwired GPS that can be installed. I have one In my dash. It can also immobilize the car as well

[@jonoydell1565]

@@anthonybarr2549 what’s the name of that device and how do you get it installed ?

[@number1pappy]

Who the hell steals a "kia"??...lol!!...that's a really stupid thief!!...lol!!

[@JOKESTER31]

😄😁😁😁😄😄😃😃😀

[@illgazillion]

How many times has this happened to you?

[@iyishagraham1238]

What insurance do you have for your fleet?

[@OhItsReallyNoah]

I agree with the tracking devices, but nothing like an OBD2 trailer. Any thief worth their salt is going to see that immediately, and take it out. Something like a lo-jack would be a better option. Annoying, but better.

[@thecollectivegamer3600]

WAIT THIS HAPPENED TO HER TWICE!?!?! DAAAAMMMMNNNN

[@Zheka160]

We sell hardwired trackers, that dont plug in to OBD, but can get connected behind the dashboard, that no one will ever know it's there. It will track driving behavior like hard acceleration, hard braking, etc. Let me know if you're interested.

[@Zheka160]

Saimahs Experience Visit iq4mobility.com you can also PM your contact info through the email or chat, and I can have somebody reach out to you tomorrow about it, and more info on it.

[@teedawg2386]

Saimahs Experience did you end up using this? A review ?

[@alexiscohen2259]

What is the best tracking device?

[@jpshoar]

At 11:50 you're talking about being compensated.Is that not the same as their Loss of Rental Income?