Salesforce Service Cloud Tutorial | Service Cloud In Salesforce | Salesforce Training | Simplilearn

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This Salesforce Training video will explain how to create case assignment rules, creating a web-to-case form in Salesforce. The demo in this video will help the Salesforce beginners to understand the basic concepts of creating cases.
Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support, based on the company's CRM software for sales professionals.
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[@poojasingh3171]

Hi, this is great video as starting point for Service Cloud. Can you help me understand what is the main difference between service cloud and feature service cloud license? Are they only different by name or they provide different functionalities as well?

[@j.o.1516]

Thank you for the great video and the clear information. I'm a newbie, but could follow almost everything. BTW: there seems to be an editing mistake in the video, after about 27 minutes, there is a repeat of an earlier part of the video.

[@SimplilearnOfficial]

Hi, thanks for kind compliment. We will surely acknowledge our team about your feedback as well. Do show your love by subscribing our channel using this link: kzbin.info and don't forget to hit the like button as well. Cheers!

[@edwincyc]

Yes, the email-to-case setup was repeated.

[@varshagoswami6912]

can you fix the video, as its repeating email to case setup?

[@achin4140]

what is work of NoSql in hadoop or big data analytics ?

[@SimplilearnOfficial]

Hi Achin :) Here you go: kzbin.info/www/bejne/jneoYXidiZqih6c

[@shrutisamant6955]

Too good video

[@SimplilearnOfficial]

Thank you so much! Happy learning!

[@achin4140]

i beg you please tell about Introduction to “R”, analyzing and exploring data with “R”, statistics for model building and evaluation.

[@SimplilearnOfficial]

Hi Achin :) Here you go: kzbin.info/www/bejne/i5bRl2t6l7SdsJI

[@manninggrinnan621]

Needs an edit........repeats from 25 minutes on. Good info , thanks.

[@SimplilearnOfficial]

Noted! Thanks for the feedback.