Samsung Fridge Fan Fix

[@miltonvoight3374]

Samsung should be hiring you to head up and revitalize their dysfunctional service and engineering departments.

[@Webe233]

I agree

[@Webe233]

Milton Voight I agree

[@dexterdeth]

The last time this happened, I paid Sears Home Repair over $500 to "replace" the dual cooling tower. Guy did not even say a thing that it was not damaged, just needed to have the ice defrosted / removed. This is a definite Samsung issue, so looks like I will have to do this about once every 6 - 9 months. Thanks for the vid. Kept me from calling for service again.

[@PeterScottNJ]

Another thank you. Five months ago was our first encounter with this freeze up problem and your video was our guide to fixing it. I posted then a thank you. Well, I'd been pretty good about doing Forced Defrosts but got sloppy and it froze up again. This time the first clue was that the water would not dispense. Thankfully I'd saved you video and a quick refresher showed me where all the tabs and screws were. It's so great that there are people like you who've taken the time to create videos like this. So, once again - thanks you.

[@Warrantone1]

This works on mine. It is a lot easier than emptying out the fridge and sticking a hair dryer in there. 1. Touch freezer and lighting buttons at same time and hold about 10 seconds. 2. Screen goes blank. 3. Touch freezer button repeatedly until "rd" appears. Apparently this means "refrigerator defrost". Fan stops running and apparently a heating element is activated to melt ice around the fan. This also starts a beeping countdown. 4. After 20 minutes the unit resets. If you still have the noise, run another cycle. Eventually it goes away. Icemaker and freezer do not appear to be affected by this, only the ice around the noisy fan. In addition, turn off your energy saver feature. My guess is the energy saver is some gimic that turns off equipment to prevent condensation from forming. That condensation might, in part, be what becomes the ice that the fan hits. Get rid of the condensation and it might, along with this procedure, take care of the problem. It works for me.

[@mikefarmall7070]

Thanks for the tip, trying it right now.

[@Warrantone1]

@@mikefarmall7070 How did it work, or did it? There are so many models with different control panels and instructions and they all work differently.

[@mikefarmall7070]

@@Warrantone1 It seems to be working. I can see the ice chunks getting smaller. I have so much ice built up that I'm going to have to do it multiple times. I can only stand the beeping for so long though. Thanks again for the tip!

[@Warrantone1]

@@mikefarmall7070 Ha, same here! I'd never buy another Samsung anything. Instead of a beep, why not just display the "rd"? It takes a lot of patience but still better than taking the thing apart, Glad you have the model this works on.

[@ordonezelvin]

I tried this overnight but 22 e came back 😔

[@PeterScottNJ]

Thank you! I was going nuts trying to figure out how to release the bottom tray (without ripping the whole filter housing out). Between this icing problem and the issues with the ice maker, I find this refrigerator to be a very expensive POS. I have to deice the ice maker about once a month. I've replaced it twice in 3 years. Thanks to people like you, I don't have to wait a week or two and pay high service fees. So again, thank you.

[@user-ib5pu9hm1y]

Hi. I have defrosted the fridge maybe 10 times and still ice hitting fan. I will have to unplug it for some time. As for the icemaker call samsung customer service. They came to my house and replaced ice maker. Free of charge because its a factory defect. Problem solved

[@PeterScottNJ]

@@user-ib5pu9hm1y we gave up on it and got a new model, LG, and guess what it has it's own ice maker issues. We now have a backup countertop ice maker. The LG is definitely not as bad as that expensive POS Samsung

[@Symbolicliving]

Thank you so much for this video! It is Unbelievable what people have to go through just to deal with a fridge that should work properly. Samsung should be responsible for fixing these issues at no cost to the consumer.

[@richardfehr2813]

This was a great help, after I took off the panel found it loaded with ice, used the hair dryer to melt and save big bucks on a service call. Thanks Guys great video. Paid over $2300 for the fridge 3 years ago & this happens, this sucks.

[@PeterScottNJ]

Thought I'd share a tip. After doing everything you showed in your video, the cover would not easily come free so figured there was still plenty of ice behind there. We left the power off and doors open over night. Wa La, cover came off nicely and all the ice was gone. We used the cool setting on the hair dryer to flow the remaining water off and it went down the drain as it should, so we knoe the drain was OK. The next thing was to see if the fan was working OK . . . huummmmmmm. Here is the TIP: I put a flashlight in the bottom of the refrigerator, started a movie record on my smartphone, and put it behind the top of the coils pointing at the fan, and closed the doors. Sure enough I had a little movie showing the fan working. Thanks again for taking the time to share this video.

[@ChrisGosey]

I love that you and your dad (I presume) worked together on this. It's great to see y'all having a good time doing something together. Great information here and I'll be doing this repair myself tonight.

[@harveymikesell562]

Excellent walkthrough. I have the exact same model refrigerator and the fan started to get really loud. The fan blades were hitting an ice buildup at the top of the cooling coils. Not sure why ice would buildup there since there was no ice below and no apparent drain blockage. I would not have tried to fix it myself without your video. Only broke one glass clip. Good job!

[@dennisdavidson3826]

Thanks for posting saved me a service call and I followed your directions and in about a hour my refrigerator got a good cleaning and it is cool and working again bought my Samsung from Lowes in the year of 2014 no problems with it till now. THANK YOU FOR POSTING THIS VIDEO

[@dajvideo08]

You just saved us a ton of time. I spent forever yesterday trying to figure out how to get the bottom shelf off so I could get to the bottom screws. Today we will attempt to do this project and see if there is ice back there. Thanks for taking the time to post this.

[@alexhohe]

I know it's years old, but this video just helped me get the same model taken apart and defrosted with the blow dryer, thanks so much!

[@krishnagagne2789]

My fan got very loud this morning (it's a 2017 model) and before I tried your technique, I Simply opened the doors of the fridge, used a hair dryer close to the fan for about 2 minutes and let the temperature raise at 23C. I closed the doors 1h later and so far I'm not hearing anything, and my food is not wasted. UPDATE : the noise came back and I managed to get a free repair under the legal warranty provided by law. The guy did the same as you did but also replaced the temperature gauge which was not reading the temperature properly so deicing was not working the way it should.

[@Armybrat825]

Krishna Gagné what is the legal warranty

[@krishnagagne2789]

@@Armybrat825 I live in Quebec where a vendor and manufacturer must guaranty that the good is fit for it's intended use in terms or quality and durability, even though the contractual warranty has expired. You have to check if your state or province has such provision in its law.

[@ThePearce05]

Thanks for this. Your video (plus a couple of others and a few forum entries) helped me solve the problem, at least temporarily. I've written a complaint email to Samsung Canada on the subject as it seems hundreds of thousands of folks have had the same problem with their fridges. I'm going to write some appropriate reviews on reviewing sites in order to warn prospective buyers. I would encourage everyone here to do so also. Unless customers apply pressure, the company won't do anything to solve the problem long term.

[@Silverballs00]

Bryan Pearce Check to see if your fridge is level. If not, this is the reason why you're having issues. This is mentioned in the owners manual. Don't always blame the manufacturer for improper installation. Hope this helps.

[@ThePearce05]

Silverballs00 Just yesterday we had to have a technician in to fix the fridge. Faulty sensor. Time will tell if it is a permanent fix...

[@gigharbourite]

I have had a service Tech come out Twice. He said it is the parts, and the Samsung people Know, They want to sell all the current parts they have and do not plan on changing the parts they build. He Said DO NOT BUY SAMSUNG APPLIANCES unless you purchase Extended Warranty for Life. But He did reccomend their TV's

[@jackielindgren867]

Have the same exact refrigerator. Emptied it and left it overnight to defrost. We will see if this works, along with making the front of the refrigerator higher to prevent it from happening again. Samsung should be better than this! We paid a lot for this refrigerator, only one year ago!

[@davidnicol8629]

Yeah I agree a major law suit.there are 100 of video and thousand of people facing this non sense.Im savvy at most things and this is no simple task for people to perform..Samsung needs to do something..

[@drizzt1970ca]

Don’t care what anyone says about quality of video, rambling on etc. Easy follow along which just helps you not second guess your decision to open appliances up to see if you can get a quick cheap fix before resorting to expensive options. My first freeze up on my three year old fridge for the knocking fan noise. All good now so hopefully I won’t see a blocked drain issue after catching and remedying it quickly.

[@garyjohnston927]

Thanks for posting this. I couldn't figure out how to get the drawer holder piece out to get at the screws. Your video got me the solutions. Mine was a solid block above the coils.

[@mariusstefirta3605]

Awesome! Thanks a lot guys for posting this and sharing your Samsung's experience with the world. You guys made a few happy people out there, including me, by saving us a few bucks and making this repairing process hassle-free. Good on you! Cheers from Downunder! PS: Romanians are one of the most intelligent living earthlings :)

[@SusanMarie1974]

We followed your video and saved our refrigerator well within our budget. Thank you!

[@TaraMeyerRobson]

You guys did a great job on this video. Our Samsung is making a sound like a jackhammer 24/7 and is driving me absolutely nuts. The repairman has been out 4 times and it just started again, and he cannot come out for a few days. I will have lost my mind by then if I have to keep listening to this. I am going to try this and see if I can do it myself.

[@tswej]

I want to that the producers of this great how to video with step by step instructions that are easy to follow. The only thing I hadn't done before starting the removal process was shut my fridge down overnight which I recommend because it would've saved some time. Its really important not to force the panel off because it could be holding the panel to the coil and if you break the coil you are looking at buying a new fridge. These fridges have a defrost for the coils but my problem was a little higher at the point where the coils come from outside to inside the fridge. A huge piece of ice formed and after opening it up it took about 15 minute with a hair dryer to melt it enough to remove it. Again patience is the key don't force anything.

[@efficientfront]

thanks for the video. I have a Samsung RF24FSEDBSR and it had the noisy fan problem. I followed your instructions and it worked perfectly. the only thing is I didn't have to remove white clips that hold the glass in it's frame on the big bottom shelf. I snapped one of trying to get it off, but then realized it's not necessary to remove. Everything else went great and according to plan.

[@morganbvn]

This is a temp fix that will last for 2-3 weeks. The permanent fix is getting a new fridge not made by Samsung.

[@TurtleMaximus]

I'm a serviceman man and while I agree we find the cause to "usually" be that the fridge is not level. It's not always the case to cause this but usually is.

[@edbtzkhud]

It’s a level issue. If you open the bottom freezer door you’ll see the adjustable legs. Turn each side counter clockwise until you see the wheels leave the ground. About half inch or so. Do not touch the rear legs!! With the front of the fridge leaning back it will help the melting ice drain better when the fridge goes into automatic defrost. Trust me it’s not a bad fridge. The thing will last forever. It’s just a level issue that Samsung never recommended in their installation guide.

[@bblakebrown]

This did not work for me unfortunately. I've replaced the heating element, manually defrosted and I still have this issue once a month.

[@cannon29]

@@TurtleMaximus Ive had this fridge for 3 years and this is just happening now. 2-3 weeks. Im going to try the leveling suggestion, but im skeptical because its a new issue. Any expert advice? thank you!

[@MK_337]

@@edbtzkhud that didn't work mine still builds up ice around the fan

[@Tripper111]

Really good advise here you two. People dont realize how easy many repairs are to do yourself.

[@cavinnunya1747]

My fan went out and fridge wouldn't get colder than 55. I ended up ordering a new fridge due to so many problems I had with my samsung (ice maker and other issues). I decided to take apart the samsung to see if I could fix it. The factory fan was like 100 dollars IF you could find one. So for kicks I ordered a 3 wire PC fan off amazon that was 92mm .16amp. PV902512L - FAN DC12V 0.16A, 3-WIRE, 92x25mm. Cut the factory clip off and solidered it onto the new fan. Put everything back together and has been working without problems.

[@edcclrt1]

Excellent video! Good information. Got the panel off and there is was, a block of ice. Refrigerator working again .....for now till it freezes again!! Thanks Samsung for the the frozen ice maker and frozen refrigerator !!

[@Mrsgreene82]

Hey kid you and your dad just saved my family hundreds!!! bravo 👏

[@MsTerriJ1]

It will happen again. mine has done this 3 times in the last 2 months

[@jamalsmith7566]

This definitely helped me. I was struggling with getting the bottom tray out so identifying those clips was key. Good job guys and thanks again!

[@karenwalls63]

Thank you very much for this video. We just finished fixing our 2 year old Samsung. Your video was a big help.

[@stevemarsan]

Thanks exactly the same problem awful noise with the same model made in 2016, we bought it in August... the ice built up in less than a year. Took me an hour to melt with the "Hair Heater ;)" and clean the fridge while at it, the fridge is up and running. As mentionned, be really careful when removing the panel, it's really easy to remove once the ice is melted. Otherwise you will damage the panel and isolation foam.

[@Mrsgreene82]

Literally standing wirh hair deyer now melting

[@karlsr.louhisdon8448]

A reputable brand like Samsung and there is all those problems with their refrigerators and they don't take ownership for those problemed refrigerators what a shame. Most techs don't know how to fix them and say there is a lot of problems with those refrigerators and also LG . I thought it was only my refrigerator having issues until I came upon this site. Thanks for posting and sharing one of the DIY fixes.

[@mamaaybar6406]

You are AMAZING!!!! I fixed the refrigerator last night with your help - it was an ice back up THANK YOU THANK YOU THANK YOU!!! :-)

[@tefixers9158]

No problem!

[@KevinJLenard]

Don't take your fridge apart! Just run the force defrost feature.

[@m_drunk]

thank you so much. your instructions were great. only addition would be to tell people that if the tower does come out easily, is because it's frozen to the back.

[@geemarsh.7766]

Thank you for making this video. Our same model is three years old and just started making this noise. Money saved, hopefully.

[@pgm734]

Thank you so much. The noise is so annoying and the fix is very straightforward. God bless you for sharing this.

[@kenstockton7157]

Here is an easy but temporary fix for noise caused by fan blades hitting ice build-up (temporary, since it treats only the symptom of Samsung's flawed design, rather than the cause). You don't need to remove food or even open the fridge: Simultaneously press "Freezer" and "Lighting" on front panel of fridge and hold (8 seconds on my fridge) until it beeps. Release, and press "Freezer" repeatedly (three times for my model) until it displays "rd" (rear defrost). This manually activates the rear defroster, and your fridge will beep annoyingly for awhile (about 27 minutes on my fridge). I usually repeat this process 4-6 times in a row, setting my phone timer for 27 minutes to keep reminding me to go and restart it. This fix usually lasts me a couple of weeks. If you remember to do it frequently, on a preventative basis--say, before going to work or to bed, you may stay ahead of the problem.

[@JayKay-ht8rg]

You’ve got ice build up because, most likely, your defrost heater isn’t working. I had the same problem. Had to buy a new one. £80!!! (The Heater sheath was working but the little black thermostat connected to it was faulty. So it wasn’t switching it on. I could do it manually by pressing two of the buttons for 6 seconds) It also does a self diagnostic and will tell you what’s wrong with it. Keep the top two buttons pressed for 8 seconds until it beeps twice. If there’s a fault it’ll give you a fault code number, which you can look up in the manual, to see what part it corresponds to. Great kid by the way!

[@michaelpounds675]

Thanks for the video, it works now! It was my exact model and the same problem. On mine the metal was bent up at the drain hole causing a piece of ice to form under the bent metal. After removing ice and blasting with a hair gun I straightened the metal.

[@jasonslade999]

Thank you! I tried the defrost method (rd command from another video) and it wasn’t enough to remove ice. Your video seems to be working! Note to DIYers, Just watch the screw placement - took me two tries to get back buttoned up. I should have been more careful with the center rack. Also my top screw was really corroded.

[@esmeraldaluviano8433]

Wondering if your fan was still working after defrosting

[@alejandroperez9908]

thank you so much, couldn't find that little clip to remove the bottom drawer to get to those last three screws. saved me a bunch of money!

[@LichaelMewis]

Thanks guys, helped me take apart mine. It looks exactly like yours. I either have a bad thermostat or heater. I am taking it apart to test the two components. But first I need to let it thaw out.

[@nyarbrough]

Thanks guys I have the loud noise you described and can actually see some ice coming out of what I assume is a air vent hole. I have a 2017 model but will try your approach.

[@starbase101]

Thanks for posting this. It was very helpful in getting our piece of crap Samsung refrigerator issue resolved without a service call.

[@MsTerriJ1]

It will happen again

[@betoxyz68]

This is a temp fix and it will freeze again due to humidity introduced into the refrigerator and the poor design by Samsung not able to defrost the icing caused by it. For a permanent fix you need to install a Samsung Clip Drain Evaporator Refoem (cost of $8) part # DA61-06796A which heats up by contacting the heating element which prevents ice from forming at the drain.

[@TheTAA204]

Worked perfectly! Thanks for the great video. You make a great team! Now, can you make my Samsung dishwasher clean better???

[@mrsoloj747]

Nice, it helped me a big way. Video itself could have been taken a little better. It was not showing the critical parts clearly and was moving around. Thank you very much. it was a great help.

[@tristenliam4609]

thank you for the very detail showing. I followed the steps and did resolved my problem. it is a great video.

[@bradleidecker]

This is not a long term solution but I will provide one. I believe the cause of this issue is moisture entering the fridge (warm room air) from poor seals. Over time the design of the French door fridge lends to seal issues. Once the moist warm air enters the fridge, it condenses on the evaporator and in other spots. On my fridge, I have noticed condensation leak out when you fill your glass with water or ice from the dispenser. The long term fix is to help the fridge defrost the evaporator. I increased the fridge temperature from 36 to 40 deg F and problem has not returned. I have tried many things and defrosted the fridge 3-4 times. Today I checked the evaporator (removing all components like this video) and NO ICE buildup whatsoever after 2 months. I also kept the freezer at 0 deg F and turned the meat drawer to a lower temp to better preserve more vulnerable food (meat, cheese, etc.) Regarding seal issues, for now I think they are minor leaks. It's hard to tell where the seal issue is. It could be where the door meets the dispenser (hole for ice to shoot through inside door), door perimeter or back panel where piping/electrical penetrates. Regardless the temperature increase has fixed the ice buildup. I do not think raising the wheels or doing a forced defrost are long term solutions. These are suggested on other videos. Hope this helps!

[@ORLANDOBUSA]

AWSOME VIDEO, I KNOW ITS HARD WHAT YOU DO, BUT THIS HELPED ME ALOT, THANKS SO MUCH

[@dennismitcheltree1925]

thank you, thank you, thank you. this video was a life saver. Very well done and, I could not have done it without you.

[@dreadlocks2004]

You are brilliant for taking the time to do this and upload the video. It has helped me fix ours. Legends.

[@pecosb5221]

Thanks for tips...Nice Video...I replace the little fan on my fridge and found ice on the drainage hole I used a hair dryer to melt the ice and I the try with a coil hanger and won't go deep just maybe a 1/4 inch or less I put alcohol and won't went down .Any suggestion please...Thanks.

[@stephensackett8920]

Thanks, I never would have figured out what to do on my own. Everything behind the panel on mine was packed with ice to the point that it was stuck in place. It was quite a struggle getting it off.

[@gigharbourite]

I had a Tech come out twice to fix this, costing over $300 each time. He said DO NOT BUY SAMSUNG appliances. Samsung knows the parts are faulty, but want to get rid of all their stock of faulty fans. They keep sending the same stock to fix problem with no upgrade to the fans. He said buy extended warranty with SAMSUNG next time. He could put another fan in but recommend we just Defrost it to save the Service call fee.

[@dylconnaway9976]

Hey! There may be an easier way to do this. Hold the freezer and light buttons together for about 10 seconds to open the sub menu. Once it beeps, hit the freezer button until it says “rd” - not sure what it stands for, but it activates a heating element back there. It lasts for about 20 minutes, and beeps the whole time. No need to take anything out of the fridge, it will stay cool. You may have to run it twice, but it’s a quick fix to save your fan if you don’t have time to empty your fridge. And do not poor beer in the fridge drain...

[@jasonslade999]

I did this like four times and my fix only lasted a day. I may do this as preventative maintenance but had to take it all apart to get noise to stop and clear ice buildup

[@eddiefok604]

Samsung has a built in RD (Refrigerator Defrost) button, that will defrost that back area. This feature goes for 20 mins. If there is still fan hitting ice noise, run this cycle several times.

[@BelindaRoll]

Thanks for uploadomg this video. I had a huge ice blocked around the copper coils (top right corner). Defrosted this morning. In the past, tried to defrost the fridge for 2-4 hours by unplugging it, but the problem came back within 2-3 weeks. Now with the big buildup ice block gone completely, hopefully it won't come back again. Otherwise I might need to replace the yellow sensor cable

[@stevecieri2755]

Nice job on the video gentlemen. That helped us a lot. Samsung should thank us all for field testing their design.

[@chrispope4804]

Thank-you for the video!! I was having an issue getting everything apart, your video was exactly what I needed!

[@bakwheeltangosZ1043]

Thank you guys. I just fixed it! This video was a tremendous help. Cheers

[@joerodriguez9805]

Put a video how to fix handle and accesories from a freezer door of a sumsung model rf28

[@cboakye6980]

Nice a quiet fridge now. Thank you

[@michaelcurren1821]

Thank you! I have the exact same model. Hopefully this will last about a year (or more!) Before I have to do it again. I have to take a hair dryer to the ice machine about every 6 months.

[@yookoy]

where did the melted ice/water go? does it drain onto the floor?

[@rlooney5216]

I hope someone can answer your question because I've been wondering the same thing!

[@Markfamily11]

Me too

[@robertfugate5827]

Double check and make sure it's level, I've notice it's temperamental if it's not level!

[@sharatjanga7232]

Awesome video , Fixed my Samsung just like that .. Kudos to you

[@waynecharlery3684]

The temperature setting on the flex zone is not working cannot change from one sitting to next. Example snacks to meats etc

[@kazukos1]

wayne charlery same here

[@troyklunder397]

The defrost drain was froze. Great tip with the rubbing alcohol. Thanks for taking the time to do this video!

[@barjammar]

Thanks but the fan in the freezer compartment was the one I needed to fix. One thing might have been to record the sound the fan was making. Anyway, I can now see how Samsung's are assembled which will help me for the next stage.

[@1ronregina]

great video and repair!! It took me only about 30 minutes.

[@edbtzkhud]

Ron .C your problem is going to persist. This video was not a permanent fix. If you don’t want the problem to reoccur than I suggest you open the bottom freezer door and look for the adjusting legs and raise the front part of the fridge ONLY!!!! Raise the legs until the wheels of the fridge are about a half inch off the ground. By turning the adjustable legs counter clockwise using a flathead screwdriver or a pair of pliers.

[@hbbruin]

Thanks for posting. I was able to take off the cover based on this video and remove the ice buildup. My model is RFG238AARS.

[@msingerca]

Worked for me, Thanks. Samsung model RF26HFENDSR a bit different design but the same ice problem.

[@edbtzkhud]

This video didn’t solve a thing! First of all you should have never unplugged it to defrost it. It has a forced defrost mode by pushing the freezer button and time button for 15 sec. you should of done that two or three times before unplugging it to remove the back plate and saving all your food that was in the freezer. Once the cover is removed you could of took a blow dryer to melt the remains ice. As far as the drain plug goes, you should have boiled some water and slowly poured it down the drain to melt any excess ice. Your problem is gonna comeback. If it does, I suggest you do as I say so you don’t have to throw out any food. Before you close the cover up I recommend you take a 3 inch thin copper wire and wrap it around the black heating element at the bottom with about two inches of that wire hanging inside the drain hole. That would help from ice falling in the hole and closing it up. The copper wire would heat up and melt any ice that falls in pieces in the drain hole as it goes through auto defrost. Once that’s done and you put everything back I highly recommend that you raise the adjustable legs in front of the fridge about a half inch to 3/4 inch. You raise it by turning the legs counter clockwise using pliers. Raising it to an uneven level, tilting it slightly back would help keep it drain better and keep the doors properly shut as to not allow warm air to enter from the door seals. The advice I recommend is a permanent fix for All Samsung fridges. What you did is temporary and will come back.

[@brianmckenzie9171]

Thanks for the extra tips.

[@SeanBrennan007]

NONE of these "quick fixes" with the door control "rd or fd" defrosting will work, it's less than temporary and you have to run the cycle listening to the beeping several times just to get it to quiet up a little bit. The "take it all apart" and melt out the ICE with a hair dryer (you could use a heat gun but to be on the safe side a hair dryer is your best bet) will resolve the ICE for about two weeks once this starts to act up on your refrigerator. And covering the coils with something won't fix it for good either, it's just going to freeze all that up and make more of a mess that you'll need to clean up. So every couple of weeks, just get 'ready' to pull everything out, disassemble, melt the ICE and put it all back together again. We as well are looking to get rid of this refrigerator and get something else as this has gotten so out of hand it's absolutely crazy. Samsung should be FORCED to replace all of these units with ones that don't do this. In the interim, PLEASE be sure to unplug your refrigerator while you are taking it apart and melting the ICE for SAFETY purposes.

[@mannyasaptransport]

Thanks guys, I'm replacing the fan tomorrow. Where can I order the fan from?

[@user-ib5pu9hm1y]

Hi everyone. I had this fridge since 2016. I have been breaking up ice so many times in ice container. I finally called samsung. They came to my house and replaced ice maker no charge. They are aware of factory defect/recall. Problem Solved. New problem I have ice build up on rear coil sometimes. Running defrost as we speak. Good luck

[@jimw4157]

Thanks so much. You saved us a ton of money.

[@nedwade]

Thanks! Just finished, your guide was a life saver!

[@randyfaber5461]

Where is the link to purchase this heater kit?

[@bofuentes8399]

Hey my friend, excellent vid Thanks for that, only one problem, its keep happening. Do you have any suggestions to stop it from happening over and over again. Thanks for your help Bo from Cleveland

[@paulmasonmiller]

Great video. I see there are over 355 thousand views which tells you that this is a major design flaw by Samsung. It seems that there should have been some sort of class action lawsuit by now. When you call Samsung, they pretend they have no idea this is a common issue. The ice will build back up again. You can level it and maybe that might help but the real problem is the location of the drain and the fact that it holds condensation.I tiny drain is not enough. ASrent there any class action attorneys looking into this?

[@88SILVERADO1]

Thank you so much for sharing...ice build up back there so I used a heat gun to melt it. May God bless you dearly

[@CraigBaskerville]

Thanks, Te Fixers! This video was very helpful. I'm curious how long you left the fridge unplugged to defrost the drain?

[@edbtzkhud]

Craig Baskerville don’t unplug it. It has what’s called a force defrost mode. By pressing the freezer button and lighting button at the same time and holding for 15 seconds. The fridge will beep. Once it beeps push the freezer button until you see the letters pD. Power defrost. You might have to do that procedure twice to melt most of the ice off the coils. The defrost lasts 20 min. Once you do that, then you can follow these guys’ video tutorial.

[@DB-hf7di]

Defrosting the ice appears to fix the problem initially, but will the problem just come back in a couple of months? If so, is there a part which needs to be changed such as heating element or something to prevent the ice build up? or is this just a poor design and it will continue to build ice. I called Samsung and they mentioned perhaps changing o a new computer board which has something to do with the time settings for freezing or defrosting?

[@tefixers9158]

What should I post next? I’ve been wanting to get back into this channel, but never had motivation. If you want something done or recorded, just tell me and I’d gladly record it.

[@ladygodiva5407]

Do you know about the defect in these Samsung models that cause the ice maker to stop working and for the ice machine to over freeze? Sears came out and said it's a known issue but Samsung will not do a recall. So it costs you close to $700 to fix.

[@tefixers9158]

Lady Godiva yes! I assume you are talking about the ice maker freezing up and not being able to produce ice or become opened up? If so then I will make a video on it!

[@tefixers9158]

Lady Godiva also please accept my apology for the late response. I do not know why I just came around to this

[@leslieg8219]

Second time for us. We love Samsung products and love this refrigerator but, we should not have to do this every two months.

[@graysonsheridan1593]

We own this refridgerator and find that once a month we have to turn it off around 10pm at night and remove the ice catching bucket and dump out in the sink. Let thaw for 12 hours. Freezer stays at 0 degrees or colder so that stays safe. The top will thaw on its own and defrost. Just turn power back on and push quick cool for fridge and it should cool to 34 degrees or what you set it at in 1 hour or so. I eventually replaced the evap motor.

[@Cali_Girl1]

I am just about to purchase this refrigerator online. Have you had any further problems with this refrigerator since you posted this video?

[@antonellat9535]

I cannot believe people are having to fix their own fridges, this is insane!!!!

[@AARON12895]

Made me really dizzy watching this, and at the end I still didn't what's going on.

[@Webe233]

Thank you so much. This video was a great help. You guys are the best 👏👏👏👏👏

[@Symbolicliving]

You mentioned there is a self-clean mode - is that supposed to defrost the ice build up in there automatically and is there a way to turn self clean mode on?

[@AARON12895]

Can you just use the demo mode (press energy save/power freeze together for 8 seconds) to dissolve the ice instead of opening up the back coil?Save a lot of work, man.

[@kevinly9996]

Can you use a hair dryer to melt the ice? Or only alcohol, also where does the alcohol go after you put it down there?

[@tefixers9158]

Kevinly well, you can use a hair dryer, but make sure you don't melt the plastic, and the alcohol goes down to the water pan, but all it will do is mix with the water

[@keneken110]

Where is the water supposed to drain out? I see no pan underneath. Where does the water tube lead to??

[@rlooney5216]

I have been trying to figure out your questions myself. I've been moving all of our food from the Samsung with this issue to our second refrigerator in the garage about every 4 months when this issue happens. Each time, all the ice melts and fan noise goes away, but I'm left to wonder, where is all that water going?? :)

[@jeffm9645]

Hot water, I noticed there was some felt was over the drain. Maybe acting like a filter, once I removed it. It drained better.

[@cristaafghan2953]

Just what I needed to fix the frig..thank you

[@vicmclaglen1631]

There is a service bulletin on these to replace the original heat transfer clip at the bottom of the element with a longer one that extends into the tube, as well as relocate the heating element sensor to the copper line at the left of where it was originally installed. Mine had already been relocated. The icing/defrost issue on these is a bit of a design flaw but it can be overcome without much trouble. If you freeze the shaky video around 12:51, you can see the round white clip of the sensor at the top right. They did not relocate theirs; it is recommended to clip it onto the tube to its left. Learned that from this man: kzbin.info/www/bejne/nmecZot6ZZmNhbs

[@nate0101us]

Our refrigerator has been making noises for about 3 days. Came home last night to find our kitchen and our basement had flooded out. Do you think these are related if so what should I be checking for?

[@maynerdparroteye7631]

And repeat this process every day, as the Samsung refrigerator is a piece of crap.

[@gregbanter3022]

I cant hit the like button enough,,lol i will never buy a Samsung anything period.

[@jerrycargill5062]

No. Not every day, just every 3-6 months. Samsung fridges are garbage. There are like 20 videos on how to defrost samsung fridges. One has like 80K views.

[@kymkryptic]

Every three months would be fantastic. It’s every 3 weeks for me now. I can’t wait until I can get rid of this piece of shit.

[@celicharvel]

Ok we bought this house which has this exact same fridge. 2 times the fan has come in contact with ice building up. After this second time it seems to be not working. So is it because fan motor has been damaged or because there is ice build up in its way of working?

[@tefixers9158]

The ice builds up over time, and it stops working, there fore you need to unblock the fan by taking it out and warming it up, but i currently am thinking about a long term solution