Samsung Phone With A Broken Screen? Here Is How You Can Recover All Your Important Data!

[@Belv6]

Thank you, my Galaxy ultra s23 got smashed at work and couldn't see screen or use it, device was on but not usable, purchased a new mobile, Samsung/google restore got most stuff to new mobile but not some files and whatsup backs ups "whatsup backup was off for some reason", i needed the numbers/messages/contacts stored on whats up, i did your method, purchased the adapter, plugged in my keyboard/mouse and HDMI and it worked, managed to back up and restore Whatsup to new mobile, get all the important overseas contacts across as well as some stuff from my files that was not backed up as well, thank you again

[@TechGuyCharlie]

This sounds awesome!! This is exactly what I want to hear, really happy you could get your important stuff off the broken phone and thank you so much for the super thanks!! 😊

[@pkoppula]

You're one of the best in KZbin. Thanks for all your great work, Charlie. 🙏

[@TechGuyCharlie]

You are so kind!! Thank you! Means a lot!!

[@timbob1145]

​@TechGuyCharlie he's right, you really do think of some great info to share and you always present it in such a friendly and clear manner. Cheers

[@watsomd]

@@TechGuyCharlie Does this work if your phone has been restarted and must be unlocked with a code? Z Flip 4, broken screen, No Touch

[@smchiasson]

My phone died on the way home from work and this video is going to help me get the info off of it right away. Thank you so much!

[@TechGuyCharlie]

Hey, did any of the methods work for you? I'd love to hear.

[@MzVavau08]

Thank you so much, you literally saved my life. I followed all the steps, and i was able to get all my data from my old green screen s21 onto my galaxy. THANK YOUUUU SO MUCHHHHH ❤❤❤❤❤❤

[@TechGuyCharlie]

Hey I am really glad the video was helpful. 😊😊

[@IEuphonist04]

is it at all possible to unlock the screen if the lock is a pattern?

[@JamCampbell7]

You're a legend! I had all the equipment but didn't realise the keyboard and mouse would work using the dongles and the dock. Always used them via Bluetooth. Thanks for this video I can see you've helped a whole lot of people. I read a comment saying to reinsert the stylus. This together with spamming the screen managed to bring up the option to enter the pattern on the external screen using the mouse. I had the phone set to pattern lock so it was lucky this happened. If you're in the same position don't give up, it is possible even with pattern lock set.

[@TechGuyCharlie]

Thats a nice trick, I might try this tonight and see if it works, sounds more like a bug but ill see what happens.

[@danemiller4852]

what if your phone doesnt appear on the monitor?

[@bmcgama]

Any updates on that I have the same situation here 😢

[@amyf2012]

Same here, phone doesn't appear on screen. Any suggestions Mr. Charlie?

[@rayl74]

I tried this method for the samsung flip 4 and the screen doesn't show as well. Any suggestions on this?

[@sharynbarrett7221]

Same with me 😢 please help 🙏

[@Gubrass]

Press the Space Key 2 times and then enter your password.

[@victoriashodipo7219]

It worked for me. Thank you so much. I'm finally rid of this defective phone I bought, but was afraid I would be stuck with it cos I could not find a way to factory reset it as my data was already on the phone. But I followed the steps, bought the exact same keyboard and the phone came up on my monitor. And I was able to reset it. Now I can return it and get my money back. Makes me really happy. Blessings

[@delvene2020]

How do I unlock my broken phone if I use a pattern instead of a code

[@lynnethebeautifulone4145]

I always enjoy your video, Charlie. If I don't need them at the moment, they are kept just in case I do at another time. Thanks for sharing your smarts with us all. 🙂

[@TechGuyCharlie]

Thank you, this means a lot and I hope you won't ever need to watch this video in the future 😁 after all, these are very expensive phones. Will get back to regular tips and tricks from next week. 😊

[@emekwenneamaka893]

Can I just connect it to a laptop since its a screen and keyboard all together

[@briangong007]

Great video and thank you for sharing. Can you do this using a Mac laptop which has video and mousepad?

[@kireiao]

Thank you so much for the help. You saved me from wasting money on a screen replacement.

[@TechGuyCharlie]

I am so glad I could help save money! Were you able to recover everything?

[@kireiao]

@@TechGuyCharlie yep, thank you. This guide is unmatched in quality!

[@DavidSmith-dd3vk]

How do you unlock with this problem if you have a pattern lock?

[@flacktastic21]

Need this answer please 🙏!

[@SirLancelotTheGreat]

@@flacktastic21 he replied to another comment about this and said it isn't possible if you have a pattern lock

[@kenny9054]

I might be lucky, but when pulled out the stylus, it woke up the phone or screen haptic have you. From there, I used my stylus and did my pattern on the green screened phone. Since it's become a habit, I got it in the first try. Then, Samsung Dex popped up on my monitor and I had to accept to use it. I just poked around with the stylus and eventually hit where the accept button was. From there I was in. And everytime I hook my phone up to the monitor now, the phone appears as it used to with the pattern lock. Using a mouse, I drag and complete it and I'm in. Hope you get as lucky as me.

[@DavidSmith-dd3vk]

@@kenny9054 The Samsung 8 does not have stylus, only finger operation

[@kenny9054]

​​@@DavidSmith-dd3vkI should have mentioned I have a Samsung Note (10 plus) phone. The Note series includes S Pens. If you have a Galaxy phone, the stylus was included later. I guess not on your model unfortunately.

[@Abze]

hi, does this work with a zte optus phone?

[@Ahmedulhadi]

Thank you for the video but I could appreciate if you can tell us how to do it when you restart your phone because when you restart the phone it will not show the clock screen on the phone so that you can use the keyboard it only shows nothing is connected to the monitor and it shows the HDMI sign

[@TechGuyCharlie]

The procedure is the same, because that is exactly what I've done when I was demonstrating at 2:18 The phone was restarted that is why the biometrics are disabled and you don't see anything on the external display, you'll need to enter the pin or password to unlock the phone and then only it will show you the home screen on the external display. Its a weird thing Android does, but it is the way it is.

[@Ahmedulhadi]

@@TechGuyCharlie thank you for your respond and I really appreciate that you take your time to reply. The problem is when you restart your phone, on the tV screen it will not show the clock sign, as you indicated in a minute 2. but mine shows nothing. it's only shows HDMI on the TV screen. I tried with different Android phone, it is the same it only shows the clock when you once unlock the phone from the start but if it is fresh from the start it will not show you the clock. It shows as your phone is not even connected to the TV where you only see HDMI sign

[@TammiDann-Glennie]

Thank You! I broke my phone screen and your video helped me get everything transferred over to my new phone.

[@TechGuyCharlie]

I am so glad to hear this!! Glad I was able to help you out!! 😊

[@niceashcigar4476]

will a laptop with a hdmi port work .to transfer data

[@DIYDaveT]

So, so appreciated. Really. THANKS. This is the best and highest use of KZbin.

[@TechGuyCharlie]

Hey! I am super glad that I could be of help! 😊 which phone did you recover your data from?

[@LaLuzquenohierelosojos]

What if the phone is expecting to be unlocked with a fingerprint? How do I switch from fingerprint to PIN with the keyboard?

[@Cakebandit19]

I tried with the usb adapter. It said to use the usb I need to unlock the phone. Well...I can't unlock my phone if the screen is not working. Please help me. I know it works. I tried it on my old phone and it worked without issue. But I need to get into my new phone please help. I have the 23S Ultra

[@valdo250583]

Thank you so so so much charly, thanks to you I'm able to get back my stuff from an old brocken phone, you're the best, God bless you 🙋🏻‍♂️

[@TechGuyCharlie]

That sounds awesome! Glad I could help! 😊

[@mrkk1569]

Hi charlie my samsung galaxy f12 is locked 🔒 i forgot the lockscreen password is there any way to tranfer my phones data photos videos etc..

[@TechGuyCharlie]

There is no way to recover data if you've forgotten the password, the only way to re-use the phone is to do a factory reset.

[@Sugalime3D_FPV]

THX i will try. You may not necessarily need a mouse keyboard combo, you can just keep changing the USB plug... depending on what you need at the time. Of course, it's more work. But you don't have to buy something extra if you don't have a combo...

[@ninabradley3479]

can you just connect a usb wired keyboard and mouse to the usb a port on the 3-n-1?

[@nickbs2286]

Thanks, space bar trick worked great for unlocking.

[@amyf2012]

Didn't work for me. My husband's phone (with a working screen) showed up, but when I plug mine in (with a broken screen) I get an audible tone, but nothing 4:48 at all is visible on monitor.

[@TechGuyCharlie]

Hey, which phone are you trying to connect to the monitor? It might be that it's one of those models which does not support HDMI through USB C.

[@nm0803]

my phone shows on the tv monitor but the keboard isnt unlocking the phone. i tried the same technique with a working phone and that unlocks fine. what else can be tried please as i need the contents of the phone urgently thanks in advance

[@shane9ish]

Great clip thanks for posting -what about including a diagram with cords and type of cord and where they are plugged for people who sorta get it but need clarification with a diagram

[@jovandragojevic3885]

what if i connect my phone to the laptop can i use laptops mouse and keyboard because i do not have access to 3 in 1 hdmi to c port

[@DevilVenom99]

Does this method work for older samsung phones with microUSB 2.0 ?

[@TechGuyCharlie]

It wont, only works with phones with USB C and that too the ones that can output HDMI signal through their USB port.

[@ActionAvenueStudios-321]

Ok what if say if your boke phone doesn't have the Bluetooth on that's needed to use with Quick Share??????

[@lamstof01]

I have a problem where the grayscreen with the lock symbol does not show up when i connect to the screen. I have a S20 FE and have used Dex before, but my phone was turned off and om, so I dont know if that’s the problem

[@deankline2814]

hello, I am trying to unlock my galaxy s10, with the you tube video of yours,when i hook everything up as you show, the screen on the tv comes up with the black lock screen (with time), I have pressed the spacebar, it does not respond. I purchased the threeway adapter and exact keyboard on your video. the phone is awake because I can see (green light) please advise

[@TechGuyCharlie]

This exact same procedure also works on the S10+ I've tried it myself, you will need to follow the steps in exact order.. 1. Make sure phone is awake my pressing the side key 2. Then press space bar 3. Type in your unlock code Note: There is no way to unlock pattern locked phones.

[@bronn9512]

Could I use a HP touch screen laptop?

[@Anthony-ng5pq]

Thank you for taking the time to make this video. It is frustrating that the smart switch app will not work in Samsung Dex, it would have made things much easier for phone data recovery. Is this just a security feature or is there another reason?

[@TechGuyCharlie]

I was thinking the same thing! I have no idea why the smart switch app does not work in DeX or why Samsung didn't make it compatible, pretty sure there might be a reason behind it which only Samsung knows.

[@4NowIsGood]

I followed your old video instructions, and was able to recover all my stuff, now 6 months later; I broke the 2nd and had to buy a 3rd phone. This time after clicking next to transfer Google account it then says, “Error 500”, I can click next and it looks like my data moved, but not most of my apps or screen settings, (even tried to move the original phone data, same results), Any ideas?? Thanks!

[@StarsAndMotorsports]

Can you figure out the Pixels? (6 and 7)

[@joselvaldezr382]

Does this work with the broken phone having a Pattern instead of a PIN ?? Thank you.

[@joselvaldezr382]

I just saw you answered, let me know if you figure it out.

[@TechGuyCharlie]

Sadly, no way to unlock the pattern locked phone, I've tried a few tricks, none of them worked.

[@sheikhmohammadullah8343]

My Samsung note 10 plus with broken screen resetted. Any way to recover images and videos?

[@azhanfikri9525]

This adapter support for google pixel 7?

[@TechGuyCharlie]

The question should be, does Pixel 7 support HDMI out through USB C or not, I looked up and there is conflicting info about this, some say it should work, some say it isn't supported.

[@sankarphat]

Can i do it if my phone is power off and have pin ?

[@MICHAELHabeb-hc3dl]

Can you do this from a broken huawei to Samsung?

[@TechGuyCharlie]

That depends, if you can get the Huawei phone to output its display on the external monitor just like I've demonstrated in this video, then yes, you can use smart switch to copy your data to a new Samsung. But since I have never used a Huawei, I cant be 100% sure.

[@M..D..K.95]

I tried as u said but when i connect its goes in samsung dex mode and i can't use smart switch on that.. have any solution for that?

[@TechGuyCharlie]

Just exit DeX and you will see the screen of your phone on the external monitor.

[@BenAdams-v7y]

Absolutely brilliant with the explanation and lucky for me you were the first search Subs ribed and just wondering if you could help ? Will this work with samsung galaxy ao4 and the samsung a9 tablet please

[@TechGuyCharlie]

Thank you!! I am not so sure about the A04, its an entry-level phone and usually these cant output video via USB C :(

[@emilinejoy1111]

will this method work on my samsung A 30?

[@TechGuyCharlie]

I don't think so because the A30 cant output a video signal over its USB port, sorry.

[@JoelStubblefield]

ok, so I purchased all the things needed to do this. The phone that I want to get my data off is a Samsung Flip 5. The problem is that my internal screen has a big black blob in the middle and I can only see the edges, mostly. When this happened, my phone "went crazy" after the black blob appeared. It started, by itself trying to unlock itself by keying numbers...it almost looked as if someone was hacking it...but they weren't. Then it was auto-dialing phone numbers and opening web pages all on its own. I finally removed the SIM card. Now to the present time...I have connected everything as your wonderful video outlines. My phone projects the lock screen onto the monitor so that part works. I am getting the message on the outer screen of my Flip 5 that says "Too many attempts, try again in 23 hours and 47 minutes, etc. My questions are: 1. Do I need to put the SIM card back in the phone for this to work? 2. Any other tricks to make the lock screen come unlocked? I know and remember my 6-digit passcode. Thanks in advance for your advice and help.

[@TechGuyCharlie]

I think what has happened is the touch layer was wrecked and it input a bunch of random things on the lock screen that caused the 'Too many attempts' thing, you could wait 24 hours and then connect the phone to the monitor and keyboard and see if you can unlock the phone. And to answer your question: 1. You don't need a SIM card to do this. 2. Since you've got the flip, you can try unlocking from the cover-screen and then open the phone while connecting it to the external monitor, that should also work.

[@JoelStubblefield]

@@TechGuyCharlie Thanks so much for your reply. I have tried every day. I have to wait because it says to try again in 24 hours. So, it does reset and I can even see the numerical keypad on the outer screen. It will let me use the Logitech all-in-one keyboard you recommended or even let me type in on the outer screen. Either way, it locks it again for 24 hours after only one try. My amateur theory is that the damaged touch layer still generates "trys" and keeps me locked out. I wish there was a way to bypass or disconnect the touch function.

[@mitazlo]

​@JoelStubblefield try destroying screen completely, it won't randomly putting numbers in and you'll be able to access over keyboard

[@digitalassetcreator8079]

Are you finding you still need to log in user name a passwords on apps?

[@TechGuyCharlie]

On some apps, yes. It depends on the app policy, some allow their data to be transferred, some don't.

[@mark93373]

Great information. I hope I never need this.

[@TechGuyCharlie]

I hope too! I've had 2 of these phones break on me, hopefully it won't happen again.

[@luishomarcadenagarcia]

one of the best

[@TechGuyCharlie]

Thank you!!! 😊

[@JulieBirTV]

What if the phone is saved with a pattern instead of numbers? Cannot see anything on my screen. Can hear the woman in the background. Help

[@TechGuyCharlie]

Its impossible to unlock a phone with a pattern lock, if the touch screen works, you can give it a try, but most likely you wont be able to.. the only way to recover is to get the screen fixed.

[@renierocumen6020]

Hi, just want to know if this will work on my case. My phone has pattern password and when you restrart the phone it will need the passkey or pattern password to use the usb.. i cant use the screen to draw the pattern. Any idea please. Need to get the photos of my kids :(

[@TechGuyCharlie]

Inputting the pattern is next impossible with a broken touch screen, if the touch is working then there is a chance you can unlock the phone, but if the photos are important, then I'd suggest getting a new screen, or go with a after market screen which is cheaper, but will be of lower quality, but it will let you take photos off the phone and transfer everything to a PC or a new phone.

[@heyitsmerememberme9541]

all your videos are wonderful, thanks Charlie

[@TechGuyCharlie]

Thank you!! Glad you enjoy them! 😊

[@MostlyGh0stly_]

apperently this doesnt work with phones that are not of S series samsung on the Samsung side of the phones. How true is this? Can i do this with a samsung a51 5g?

[@TechGuyCharlie]

That is correct, apparently your phone needs to support video out through its USB C port, I havent owned an A series smartphone, so I cant cross check it, so if the a51 supports video out, this method will work, if it does not, then it wont, sadly the only option would be to get the screen replaced :(

[@itsyourghurlsabel5562]

What can i do if my phone is have a password?? then my lcd is already broken how can i restore my files and pictures as well?

[@usv_spajg4king516]

when i connect an adapter it always starts dex how do i force just hdmi signal and not dex

[@TechGuyCharlie]

You should be able to use the mouse and keyboard normally in dex, so just exit dex and you will be able to use the phone normally on the external screen.

[@giantkd7459]

My phone is a samsung A71 5G and its not appearing on the monitor? is there any other way to get data off my phone? my phone doesnt have usb debugging turned on.

[@TechGuyCharlie]

My guess it the A71 5G does not support HDMI via USB, other than this there is no way to copy data off the phone, you will have to get the screen repaired or have a professional data recovery service do it for you, but those are expensive.

[@TheTigersaracen]

i get the lock icon on the tv and then nothing happens, tapping the spacebar on the wireless keyboard does nothing, any help...

[@TechGuyCharlie]

Unplug the USB receiver and plug it back in (while the dongle is plugged in) see if it works then!

[@sandyroloff1075]

Thank you, thank you. You saved me from my recliner smashed phone.

[@TechGuyCharlie]

OMG!! I'm sorry, I hope you were able to get your data off?

[@hyperzonez1349]

what if it has a pattern?

[@TechGuyCharlie]

It's impossible to unlock the phone with a pattern lock if you've got a non-functional touch screen. You will need to get the screen fixed, there is no other way.

[@TheEliteShatter]

Samsung DevX shows up for me requiring me to press start on the phone screen which I cannot

[@MohitKesarwani-e4s]

I have A72 which has pattern lock and want to connect to laptaop how I do

[@MohitKesarwani-e4s]

And screen has broken

[@TechGuyCharlie]

There is no way to unlock the phone with any method if you've got pattern unlock set. The only way is to get the screen repaired.

[@Soulless______]

what if i have a motivo into my lock screen?

[@DesannaJohnson]

I am trying to to use my tv but nothing not coming up from the phone to the tv

[@313astrologytv-7]

Can you figure out how to do it on a Pixel 7?

[@TechGuyCharlie]

I don't have a pixel, but more or less It should be the same thing since both are running Android, minus Samsung DeX.

[@DtrJr]

i thought smartswitch doesnt work with dex?

[@TechGuyCharlie]

It does not!! But it does work when you view the screen of your phone on an external monitor through USB C / HDMI converter.

[@shilpidutta6157]

I had set password in my phone which I forgot.. is there any way to recover data for a samsung phone??. I don't have a backup account set. Any other option apart from factory reset? Please help @techguycharlie

[@TechGuyCharlie]

There is no way to unlock a phone with a forgotten lock screen password/pin, this protection is there for a reason, or else it would be easy to copy photos/videos and other data from stolen phones. There is no other way than a factory data reset.

[@DWill93Tx]

When i plug up my Samsung note20 using my rv as a monitor it just says no connection

[@tsoyee]

My USB port water damage, water damage also damage my display. How for fix this problem?

[@TechGuyCharlie]

The phone is pretty much gone, if the water has damaged the display then, I guess it has also come in contact with the motherboard, you will need to give your phone to a qualified tech for aftermarket repair, or have Samsung fix it, which is going to be quite expensive.

[@kishorejeyapal1336]

Is it possible to recover data from water damaged s23 ultra phone?... (Seems like mother board also dead)😢

[@TechGuyCharlie]

RIP, its impossible to recover anything from a water damaged motherboard, you can but will need to contact professional data recovery service, which will cost more than a new phone.

[@charlenerowe452]

Cannot use dex for smart transfer 😮😢

[@TechGuyCharlie]

Yup! For some odd reason, smart switch does not work in DeX.

[@tomaskrysl1234]

Does this work on old phone (Samsung Galaxy J5) with just the old micro USB connector?

[@TechGuyCharlie]

It doesn't, works only with phones that support video out through USB C.

[@cameronhill9746]

Thanks man cause the last video had me worried lol lol

[@jitendersharma9666]

what if mobile unlock through pattern.

[@TechGuyCharlie]

Impossible to unlock if you've got pattern lock set-up. Then the only way is to get the screen replaced.

[@jayholly1994]

Thank you! The lazy tech at Verizon said it couldn't be done. I thought I lost everything.

[@TechGuyCharlie]

I hope you were able to save everything? 😊

[@antoniomontana4720]

What if you don't have a password but a pattern

[@TechGuyCharlie]

Then there is no way to unlock the phone. The only option would be to get the screen replaced.

[@gotbordercollies]

Amazing

[@TechGuyCharlie]

Thank you!!

[@MarcialPaszkiel-dy6hz]

If you have a pattern lock, and it shows this grey screen with the appearing and disappearing lock symbol, you can try to plug in (or out) a keyboard, and you ll get ~0.5 seconds of screen view , sometimes. Good luck everyone

[@sankarphat]

What should i do with the pattern? i will use the mouse to draw the pattern right?

[@MercedezTheFmGirl]

not with pattern

[@mBirdeye]

Note. This does NOT work if you have encryption turned on your phone and need to enter an unlock code to unlock the phone. This ONLY works when your phone has been booted previously.

[@happyindia2537]

Pattern lock user ??. what will you do

[@TechGuyCharlie]

Unfortunately, there is no way to unlock a phone with pattern lock, none of the methods will work. The only way to recover data is to get the screen replaced.

[@asdqwe_9381]

if ur phone has vibrations on its possible since you can work out where ur mouse is

[@CherryPopBlossom]

Didn't work 😢

[@stevepeters593]

100% work

[@victoriashodipo7219]

Why can't we use a laptop

[@shubhangisharma4491]

Hey? What if phone is dead ...yk

[@TechGuyCharlie]

Take it to a data recovery specialist, they have tools to recover data even from a phone with a dead motherboard, but these services are very expensive.

[@shubhangisharma4491]

@TechGuyCharlie yeah I know.. they just fix the phone and it works only for half an hour or smth .. I mean it depends on that fucking motherboard ! If the phone gets heat up quickly then the phone shuts down idk cuz of that circuits.. the thing is I was expecting that if I could just connect the data cable and plug in into the laptop then I may be able to recover those damn pictures!!! But eh folder( or screen whatever it is ) is kinda messed up !! And also I don't remember the password too🥲

[@shubhangisharma4491]

@@TechGuyCharlie are you on Instagram too ?

[@_Nat911]

Bruh I gotta unlock my phone to trust my USB hub

[@nenadglavnik4843]

Yeah, only answer to thank you, you are best. What about real answer, how to unlock with pattern?

[@TechGuyCharlie]

There is no way to unlock a phone with pattern lock if you've got a broken screen. Get your screen replaced if you want to recover the data.

[@kingj282]

thanks Google for disableing HDMI out. THANKS SO MUCH!!!

[@TechGuyCharlie]

Google? which phone?

[@DesannaJohnson]

I am trying to to use my tv but nothing not coming up from the phone to the tv

[@TechGuyCharlie]

Which model phone is it?

[@giantkd7459]

What happens if my phone doesnt appear on my monitor?

[@TechGuyCharlie]

Then most likely the phone doesn't support video out, which model is it?

[@DWill93Tx]

​@TechGuyCharlie same issue I have note 20 ultra

[@giantkd7459]

@@TechGuyCharlie Samsung Galaxy A71 5G

[@giantkd7459]

@@TechGuyCharlie is there another way to get data with a samsung phone with a broken screen? My phone does not have USB debugging turned on.

[@anyashah8473]

@@TechGuyCharlie same problem.. i have s7 edge , please tell me is another way?