Schlage Deadbolt - Key turns all the way around - Capped Screws - How to Fix

[@selock]

Note, there are different lengths of tailpieces. Most standard thickness doors 1 3/4" use the 1" long tailpiece. If the lock is mounted on a 1 3/8" older door it could possibly use the 3/4" long tailpiece and some of the older b100 "solid body" style even used 5/8" or 1/2" or even shorter tailpieces. On thicker doors beyond 1 3/4" there are also 1 1/4" long tailpieces (that cost considerably more, btw) Always measure your existing tailpiece prior to ordering. If the tailpiece is too long it will bind the lock when you tighten the screws down! You can cut the tailpieces down with mini bolt cutters or a hacksaw if necessary

[@geraldskinner63]

It was (and still is) videos like these that made my first year as a Locksmith so much easier to navigate through. Always come back to them when the head scratchers come up..Thanks Jason!

[@robertworden8559]

Precisely the information I needed PLUS your closeup camera and care to keep things visible were REALLY important, Thanks for a great video!

[@warrencarpenter6595]

Those devil plugs are no joke. I have 8 to replace and each one is getting the Dremel trick. Thank you for the clear instructions

[@drenyart]

Whew! Glad I found this video! A friend called me this afternoon and asked if I could help him get back into his house, because the lock cylinder would just freewheel when he turned the key. While we were talking, he thought to try the back door and was able to get into the house, where he found that the key would unlock the deadbolt from the inside but not the outside. I'm just the friendly neighborhood handyman (I hope nobody but my friends find this out), and don't have specialized knowledge and experience about locks, so I thought the lock might be haunted! He wants me to stop by tomorrow to see if I can find a solution, and this video will allow me to explain the whole thing! (Actually, I should send him a link to the video, instead!) Thanks!

[@Pyrolock]

I ran across one of these a while back with that exact same problem. Thanks for sharing

[@MardMotaram]

Thank you so much You are the only one showing how to install this model of Schlage deadbolt (nobody else look like to know anything about this model!). I installed (actually reinstalled) mine after watching this video So thank you thank you thank you

[@odinslockllc]

I come across a lot of the old National deadbolts with that similar design. I use the heck out of that painters tape too. It has many applications for use with locksmithing. Thanks for sharing!

[@johnteague136]

Good instructions.. thanks Jason!!!

[@bherm1994]

Great video! I had this exact problem. Thanks for sharing your knowledge and experience!

[@LockPickingPatrolman]

Marking this day down because you showed a Banner screwdriver 🤣 had an Emtek double cylinder DB forked tailpiece that broke the other day. Lucked out that my coworker had a spare (I had tried making one but wasn’t happy with it). Also with that one, it was an 8ft custom door that was sagging. Had the convenient adjustment screw in the top of the frame to adjust the door and pulled it back up where it was supposed to be.

[@selock]

Emtek deadbolts are also one of the worst when it comes to their tailpiece breaking, but in addition their super small diameter cap pin and screw cap is absolute trash. It also has a very exact "length" and cutout to work so trying to make other brands replacement tailpieces (like LSDA's) is sometimes irritating

[@ImGumbyDangit]

We have a double Yale mortise cylinder in a sliding gate that is giving grief on one side ,(not turning to lock), but fine on the inside. I think facilities is going to replace them with Schlage.

[@Lawson855]

Thanks for the video! It just happened to me on a newer smart lock with a touchpad.

[@fwfefrtefdv4719]

Hi, may advise my door key in turning many round but still can't engage locking, Thanks

[@Manologft]

What if you don’t have access to the back side because the door is locked?

[@jillbazeley]

What's your opinion on installing a new old stock B160 on a door with 1.5" bore? Still a good lock?

[@coldsteelfanboykatanalover3289]

what if the dead bolt will unlock but will not lock? I have a deadbolt at work that i cannot lock with the key, only from the other side with a thumb turn

[@selock]

Single cylinders of this brand and style didn’t break as often as the double cylinders but they can twist. Cheaper deadbolts like the original Defiant and similar can twist up badly and cause these issues. If the key turns to unlock but doesn’t it’s likely twisted

[@98quay13]

If I seen my neighbors (in apartments) changing their locks with a drill while I was leaving... Then I come home n my lock is spinning... Should I make the conclusion knowing I've never had this problem even upon leaving that they screwed with my door ..

[@allisonhallman9851]

Did I miss what you called the little pieces? This is what I need to fix my lock but I don’t know what to search for.

[@selock]

Commonly called tailpieces, we do selll them if you can’t find just need the measurement of one (should be 1/2, 3/4, 1” (most common) or 1 1/4” Email [e-mail] if you’d like to order from us

[@krowman8458]

Burh you gotta see the movie "The Score" especially if you're a locksmith! You remind me of Robert Deniro's bad ass locksmith character in that movie.. It's really good, ya gotta peep it!

[@Michael-bs3bg]

My Schlage lock that looks very similar to that in the video is spinning and not unlocking the door when I turn the key. (Locking works fine.) I took it apart and the tailpiece is not broken. I can't figure out what's wrong; I also can't quite figure out what is the intended mechanism of the tailpiece function. It seems to catch at times, and loosely spins other times. Any idea?

[@selock]

It can not be broken but still be stripped out. It might also be the cam mechanism that the tailpiece engages with

[@rchindamo]

Just installed a new BE365 and the issue I'm having is the key inserts but it doesn't turn the lock at all. Any thoughts on what the issue could be?

[@selock]

Hold knob still, insert key, turn until cylinder "drops" in a bit, let go of knob continue to turn key while pushing in. If you hold the knob still and the key won't turn, its not the correct key

[@jeffa847]

Mine doesn't have any plugs and there is no way to get to the back of the lock

[@krisd13]

My key came out w the lock on it

[@luisguillen4492]

Mine doesn’t work it doesn’t lock

[@johnfarage]

You offer no solution just talk

[@selock]

@@johnfarage you no watch video, just comment