Secretlab Chair Features Usage

[@deans6571]

Love my 2020 Omega Charcoal Blue Soft Weave - bought it 2 weeks ago and is super comfy! The lumbar support pillow offers great support (good to see you offer these separately on your website too in case if ever wears out!) + the head pillow is also great. Worth every penny. ;)

[@xanderzmartini]

Just got the same one! Damn are these comfortable, but is it supposed to be really easy to rock back and forth? Bc I spit the mech as far as I could like in the video and im still rocking

[@deans6571]

Alex Martinez There is a nob underneath the chair whereby you can turn it to adjust the tension of the rocking motion.

[@xanderzmartini]

@@deans6571 no I know, and I've spun all the way in both directions and the tension feels the same

[@luisroman2144]

Alex Martinez yeah same issue

[@davidpower6085]

deans6571 how much

[@ethanbinkley8527]

Had a great experience buying the 2020 Titan so far. It literally was ordered and delivered to my house in 24hrs (I live in TN, where I believe these ship from). Xmas deal was good enough to push me over the edge and get this. Setup was easy, and although this thing is super heavy, once I got it all setup it didn't feel clumsy or bulky. Still haven't really given it the full work over yet, but from what I've seen so far I'm going to like this chair very much.

[@Shahil51]

So excited for my chair to arrive! Tried it out at my friend's place; convinced me instantly.

[@kylejmxb]

I LOVE my 2020 Titan, in Charcoal Blue I believe, I got the softweave fabric and it feels super high quality and is by far the most comfortable , well packaged, and generally good chair I've ever encountered. I worked in installations for years, and have unboxed and setup thousands of office chairs. Secretlab is by far the best.

[@MalikTheGamer003]

The Omega Dark Knight edition is awesome. Had been eyeing a new chair for months and so glad I chose secret lab 😎. So comfortable and worth it.

[@christiangeorge5196]

Im thinking about ordering the same one, how do you feel after a couple months is it comfy? Does the material hold up?

[@MalikTheGamer003]

@@christiangeorge5196 worth it 100%. It’s very comfortable and I use it daily for work and gaming. I have no complaints lol material holds up well. If I had to buy another one it would be from Secretlab.

[@randyrandyyrandyyy]

NO REGRETS ! Hands down my favorite chair I have ever owned is the Omega 2020. I've had it for awhile & I know it will last much longer. A long time from now when it finally meets it's demise I will definitely upgrade to the Throne :} 10 out of 10 from me.

[@RealKyurem]

I just got mine and I noticed the same thing, although I noticed that if you pull the recline lever before you lean on the backrest then it will be smooth and quiet. Same thing with pulling the backrest back up.

[@davidblakeman1701]

The throne no longer exists

[@geejr]

Just got the Titan XL Evo 2022. This is the best gaming chair I’ve ever had. I go through chairs like butter. Being 6’6” 240 , it’s hard to find chairs that fix me. The quality is amazing. These chairs are not cheap but well worth it.

[@GTI-Eddy]

I think what would be a really good feature is quick release arm rests, or the ability to take them even lower by 3 inch. Can't pull my self under the desk far enough when gaming, but when not gaming and if I have them unbolted there isn't anywhere to rest my arms. Also the bottom could be a bit softer, other than that I love my Omega.

[@RoxN7]

I just recently bought the titan evo 2022...so far, I'm really liking it and how you can customize it. Lumbar support, tilting, the arm rests, etc. It's really good as depending on what game I'm playing, I'd rather use a controller or keyboard and lean back or not plus adjust the arm rests. Also, the fabric is so nice and breathable.

[@Grid21]

I literally went to Google to find out how to lock my tilt on my Secretlabs chair, and this video came up! Which was great! Thanks Secretlabs! Love your products!

[@DJMKN93]

Anyone else super happy they put the pillows in the right place?

[@rippl5620]

I bought the omega 2020 Saturday and it arrived Tuesday and I've got to say, really fast delivery and it's AMAZING The assembly was nice and easy and I'm loving the chair thanks secret lab!

[@VossWaterKim]

I got the limited cyberpunk chair and I have to say I'm in love with it! It's so comfortable while sitting for long hours while gaming and doing work at the desk. I highly recommend this chair!

[@Gaming_Sparky58]

Did you get Omega or Titan?, I got Omega but noticed the knob for lumbar support was not there, just curious if it is the case with all them I got a lumbar cushion instead. Not too big of a deal but just noticed it on this video and saw it wasn't on my chair.

[@VossWaterKim]

@@Gaming_Sparky58 i have an omega. mine didn't have a knob I'm pretty sure the one in this video is a different model of the omega.

[@M4ssive-4ttack]

0:49 I was trying to find this mode and I wasnt ready for what was coming... soooo cool 🤣🤣

[@LittleMissRollerCoaster]

Finally got a Secretlab chair as my birthday present, and totally loving it! LOL!

[@brybol1239]

I just bought Titan 2020, best experience so far!

[@Maverick2k]

I got my Titan XL today and I must say, well done to Secret Lab for creating such a premium product, from the packaging to the seat itself - the whole experience was very 'Apple-esque'. At £449 the chair is expensive, no doubt, however you definitely get what you pay for. You might want to tighten the tension for the rocking to a better factory default. Almost died leaning back for the first time before changing the tension lol.

[@oliver8293]

I'm lucky I saw this video I was wondering why the tilt mechanism is so tight since I don't weigh much

[@MarkAndrewsOCFOA]

Great Video, I love this chair. I didn't think I would like it because when sat down initially, I thought it was too hard. Not so, it's just right and the adjustments are awesome. This chair is so well made that I expect it to last 10 years at least.

[@paulineruiz3856]

Can't wait for ours to arrive! Bought 2 chairs and i'm planning to get 2 more for my sibs birthdays.

[@assetttt]

ive had my chair for years and for some reason never knew of these features

[@avg_mage3274]

I was sceptical about the 400 dollars but it looks worth it. Cant wait for mine to arrive, my old chair hurt to sit in. This chair looks like the real deal

[@DavidNakkila]

Have one off these chairs on order. Will let everyone know how I like it!

[@DavidNakkila]

Best chair I have owned! Love it! Highly recommend getting one! You will see me sitting in it on my channel soon!

[@chopstickyt1027]

An amazing chair for me and my back but I definitely don’t have the money for it and especially not during times like this I congratulate you if you have or going to purchase the chair

[@njuskalo13]

I had to install tilting mechanism backwards to be able to tilt the chair to the front, the seat isn't level if I don't and my thighs hurt after long periods of sitting.

[@fadet0green]

The same for me! A very valid point! @Secretlab, you should definitely consider adjusting the default position of the seat to be tilted to the front.

[@switchunboxing]

Hey that's a cool trick. How is it holding up? That's the problem with these companies trying to make these chairs cool by looking like a race car. The seats and race cars are designed to keep your leg up so you can easily step on the gas, and they come up on the sides like a bucket so you don't move around on those tight turns. This design choice is what has me a little worried about this chair but luckily they have a return policy.

[@njuskalo13]

@@switchunboxing Its holding up fine I guess, only downside I see so far is that the handrests are also tilted forward now. But its not too bad.

[@switchunboxing]

Māo Jiào I got Titan coming and yeah that’s my worry! We will see. Guess I’ll return it if I need to but sadly that will take some work.

[@allecszzftw]

I've been using the omega for what, 2 years now? and i didn't know about the multi tilt mechanism.. so ignorant. Thanks for the video

[@Colosoul]

i bought one, its extraordinary i f*****n love it

[@Hassanjawad89]

My tilt mechanism got stuck today so came here to check out for way outs. I didn't know backrest could be reclined this much! I got 2019 Omega GOT (Stark edition) btw.

[@Secretlabchairs]

Hi Jawad, we'd love to better understand your situation. Do drop us a message at secretlab.co/contact and our support specialists will be ready to help. We hope to hear from you soon.

[@Hassanjawad89]

@@Secretlabchairs cheers guys! I was able to solve my problem.. actually my chair stopped tilting and got stuck at a weird angle.. but no big deal I guess

[@Fanatiikon]

​@@Hassanjawad89 mine just shipped today and it did the same thing rn but i adjusted the back with the lever on the right and it just jumped back into place and hasn't done it anymore so far.

[@bradley9856]

any way to tilt the chair further forwards? the seat is tipped up slightly and so my feet cant touch the floor at the same chair height as my other office chair

[@Secretlabchairs]

Hi there, we'd like to help. You can consider using a footrest or lumbar pillow along with your chair to help with this. If you still need more assistance, reach out to our support specialists at secretlab.co/contact - they'll be able to help you further!

[@SteveVicious1]

I wish the armrests on the Titan were a little softer. I have a habit of resting my elbow on the left one and it pinches my funnybone nerve lol. I might remove it and keep the right one on. Other than that, great chair!

[@beny874]

Lel This video came 6months after I got mine. Only just realised what the knob of the left was for after having it for ages. Needed to give it a bit of a nudge for it to do what it says in a video. Year and a half later and I'm still learning about my chair hahaha. Never been into buying gimmicky gamer shit. But this chair, ooofe, I'm one happy chappy.

[@niclani]

About the knob, i was convinced mine was broken lmao, it wouldn't nudge at all, i had to brace the chair and twist like hell with my other hand.

[@wasdclick7794]

I need this to add more ram in my Gaming Headmouse.

[@blakeyelel7950]

wait i thought this was for downloading rtx 3080?

[@sammyhamdan9534]

I've never sat in a harder chair or had my tailbone hurt more than since I got my Secretlab Titan

[@AlanWisternoff]

1:20 Has anyone ever noticed that when the rocking tension is adjusted the captions don't match the way he turns the knob?

[@FearghusMuir]

would be great if they came with thoes flip out foot stools once you have one kinda cant live without them

[@nathan-ls8yw]

omg yes thats a great idea

[@mathgasm8484]

I just got mine I need a foot rest.

[@davik9003]

They have these foldable square fake leather stool thing I use. Works great Amazon has them cheap, though I got mine at ghetto Big Lots

[@mauriliosampaiojr.774]

I loved that chair.

[@DeceasedONE]

What chair do you sit in now? :D

[@henriklund-hanssen5513]

I could not see how to adjust the depth of the chair - ie. adapt to different thigh lengths (this is a very common adjustment on mid-highend office chairs).

[@Elkethuss]

Thanks good to know all those just got my titan cookie chair pretty happy

[@labradog05]

Can i adjust the armrest to fullest till its Not in the way of me playing guitar?

[@Secretlabchairs]

Hi, if you are worried that your armrests are in the way when you are playing the guitar, you can easily detach them by removing the M8 screws holding them in place. However, we advise against doing so as the armrests play a crucial role in supporting your wrists and elbows, which in turn helps take the strain off your neck and shoulders. Our full-metal 4D armrests are fully adjustable in four different directions: 1. Up/down 2. Front/back 3. Sideways 4. Diagonally We recommend that you try adjusting them to a position that best suits your preference and needs first. You can also check out their exact dimensions right here: secretlab.co/pages/resources We hope this helps!

[@ragingsilver]

I find the seat too hard for my liking, titan softweave for me. I have to put a gel seat cushion to make it feel a bit better.

[@Skycrowliu]

used my chair for 5 month, didn't know there was a tilt switch XDD

[@7r4iL3r]

like every other office chair? wtf..

[@harrylangton3206]

@@7r4iL3r Mine doesn't! Edit: on further inspection it does ._.

[@7r4iL3r]

@@harrylangton3206 haha well now you got a even better chair ;)

[@Chezzesis]

I have a problem where the tilt is stuck at max because when I was testing it, it made a soft click and then It got stuck in that position. If you could give me information on how to fix it I would appriciate it. Also more information about the problem is that the locking mechanism, I have the titan and the mechanism on the left side you need to press it up to lock and down to unlock but when I press it up there is no click but when I press it down there is a click.

[@Windiguana]

To loosen the rocking tension turn the knob clockwise **turns the knob counter-clockwise**

[@MichaelsTightPants]

My 2020 chair constantly has the right arm rest pop off anytime I heighten it other than that I love the chair

[@LyrianFox]

About a week after warranty, my tension gave out. it doesnt hold me up at all anymore :(

[@infinitypcdk]

my problem is when i'm playing a game, the chair starts to turn from side to side when playing a shooter game where i move my arm alot.

[@brianschwarm8267]

Can you lock the swivel? In VR with a HOTAS I don’t want to chair to rotate at all.

[@ProfessionalPilot]

Bought mine last week.... shipping in December :(

[@davik9003]

The one upgrade you guys need to make, ROLLER BLADE WHEELS. No shit. They are the best, way better than Office Depot you got going on here. They are as must and are fantastic, only upgrade you need to make.

[@lightnin.k5474]

I bought the omega and love it but my feet cannot reach the floor at the lowest setting. can you guys lower the height of the seat?

[@Secretlabchairs]

Hi, we'd love to better understand your situation. Do drop us a message at secretlab.co/contact and our support specialists will be ready to help. We hope to hear from you soon.

[@Ph0Sho]

Don't let that get you down bro... Short guys are still kings 👑

[@DeceasedONE]

I hope you took advantage of their offer and GOT YOUR CHAIR!

[@BasyirBunny]

Whenever I’m leaning back on the chair, it feels like it’s falling backwards... did I even assemble this right 😂

[@Secretlabchairs]

Hey Basyir, to be on the safer side of things, we'd recommend you dropping us a message via our contact page with a photo/video of your chair and our support specialists will be able to check on this for you. secretlab.co/contact

[@Ghisteslohm139]

Im pretty sure that is what you can fix with 1:15 in the video. I just played around with that and now leaning is much more natural

[@BlackburryTV]

Love my Titan, but the height adjustment doesn't seem to be working. It's at a good height, and i could go without the feature, but it kind of irks me.

[@TheDeadlyFox5119]

Wouter S. I have this exact same issue

[@BlackburryTV]

I did. Turns out I wasn’t turning it hard enough. You gotta use more force than you’d think

[@TheDeadlyFox5119]

Blackburry I realised this like 15 mins after I posted the comment lol

[@BogieSIX]

I get that you can recline "up to 165 degrees" but how many levels of adjustment are there between sitting up and fully reclined?

[@BogieSIX]

I have the chair now! The answer to my question is 17. :) Pricey chair but I have zero regrets. This thing is amazing.

[@Christian988.]

AHHH I am definitely getting one of these in a few months need a proper distant gaming chair gonna ge the cyberpunk wrap on it.

[@TheMuricanMerc]

2020 Titan owner for 4 months now. Only complaint so far was the tilt seat mechanism set the first time and I couldn't adjust it since. Just took a quick look at this vid and fixed it tho. I do wish the armrests had a angle adjustment for when I tilt the front of the bucket up but that's pretty minor.

[@switchunboxing]

hows 9 months or so in

[@TheMuricanMerc]

@@switchunboxing it's pretty good. Only thing I might add is a sheepskin cover to it for additional comfort plus sweat/oil control. The material is very absorbent to body moisture, so there's stains even though I try very hard to not touch the chair with bare skin.

[@switchunboxing]

Woods Softweave?

[@TheMuricanMerc]

@@switchunboxing i got the regular, not sure what it's called

[@switchunboxing]

Woods They have the fake leather thing which isn’t breathable and gets hot and sticky, and they have the softweave which is a fabric like clothing which breathes easier and doesn’t get as hot but I’ve heard it can collect stains but usually that’s only if you spill something from what I hear

[@v0ucher]

My tilt lever doesn’t work it goes up and down but not out or in nor does the pedal twist. It literally only goes up and down but it doesn’t work either I pull up does nothing even leaning back and push down it does nothing even leaning back hard. My tilt thing I just stuck it doesn’t move

[@oliverm.2118]

I have the issue that I can turn my lever (which became loose) a full 360 degrees without it doing anything. You can try to push the lever into the mechanism when it's in the right position, that's what helps me temporarily.

[@Secretlabchairs]

Hi Richard, we're sorry to hear. Do drop us a message via our contact page and our support specialists will be sure to assist. We hope to hear from you soon. secretlab.co/contact

[@Nameless_TF]

I got mine assembled it and the levers are loose af and won't go into place so it won't do the tilt mechanic at 0:51

[@Secretlabchairs]

Hi there, do reach out to our support team and they'll be happy to assist you on this. secretlab.co/support

[@DeShnicky]

The lumbar resistance button.... I didn't know what it did and turning it felt unnatural, tought i broke the knob. Turns out i just had to turn it more to feel/see the result lol.

[@omaversteher1]

Arm rests where really wet from that plastic softener (or what it is called...). And wow that smells! Finding out the next days how to get in horizontal position with some added spacers as it is uncomfy. :(

[@Secretlabchairs]

Hi there, we'd love to better understand your situation. Do drop us a message at secretlab.co/contact and our support specialists will be ready to help. We hope to hear from you soon.

[@putt7515]

how to lock chair from spinning left right?

[@Legendairy2]

I have had my Titan for a week now and I have never had such bad back pain in my life. Really sad as I never had this problem with my DxRacer that lasted me 5 years. Hoping the chair breaks in, not sure I can keep the chair if this persists as it is starting to cause sleep problems at this point.

[@Secretlabchairs]

Hi Cameron, we'd love to better understand your situation. Do drop us a message at secretlab.co/contact and our support specialists will be ready to help. We hope to hear from you soon.

[@switchunboxing]

Yeah chairs are not really one size fits all. You definitely don't need a chair if it's making your back hurt. Especially when does expensive. How did things end up going with that?

[@Legendairy2]

@@switchunboxing stupid youtube never notified me that Secretlabs had commented on my post -_- just went back and double checked my notifications and nothing. Chair still kills me, giving it to my wife and I am just going to order a DxRacer again.

[@switchunboxing]

Cameron Woody Yeah as of the update a few months back, you don’t receive all comment notifications and they made comments less visible on videos. Even Instagram just made an update where your notifications are a lot less accessible. I guess everyone’s trying to minimize discussion and drama.

[@yourguysheppy]

Don't be dumb like me, folks, I almost broke my backrest recline lever. On some models (including the one I had) there was a screw (painted red and has a sticker by it and everything) I forgot to remove that keeps the lever in place, so I was just bending it.

[@konara_]

thanks, was having the same issue :)

[@_Volt_Ron_]

HAHAHA - OMG - that's was me too. I'm pulling on it, and there is a lot of resistance, but nothing is happening. Let me put my glasses on and read the text in this red area. OOOHHH, I need to remove the screw first with that magnetic Philips tool they gave me, that I've not used on anything else. D'oh!

[@TheChiptuner]

Y’all don’t read the assembly instructions and it shows

[@thaBootyologist]

I have the Dark Knight limited edition chair and was wondering if I there was a plastic cover piece I'm suppose to attach for the lumbar adjustment portion of the chair?

[@Secretlabchairs]

Hi Brandon, do drop us a message at secretlab.co/contact and our support specialists will be in touch shortly to assist you on this. 🙂

[@541ky]

1:41 What exactly is changed within the chair when this is rotated? I do not know what difference I’m supposed to feel when I maximize this versus minimizing this feature.

[@kevinturnr]

Lumbar support is the lower back support. Essentially the area behind the small of your back will extend outward to fill in the space where your lower back curves away from the chair.

[@541ky]

@@kevinturnr I also dont know why i cant rock my chair... i have twisted the knob on the underside of the chair, but it still stays stiff

[@Secretlabchairs]

Hi Ky, we would like to better understand your situation. Please do contact our support team at secretlab.co/contact and they will be able to better assist you.

[@n4than]

My Tilt lock just stopped working. Suddenly let go of the lock and now it won't lock in any position.

[@Secretlabchairs]

Hey there, we're sorry to hear that. Please reach out to our support specialists and they'll be happy to assist you on that. secretlab.co/contact

[@ripkobexnip3719]

Just ordered the titan cookies and cream can’t wait !! I have a 100$ gaming chair rn my back hella hurts on it !! I’m ready for a change cannot wait

[@yourenext2300]

On my titan chair the reclining lever keeps on crashing with the plastic when I pull it up and I could tell with time this plastic will be ruined because of this anyone else having this problem? Is this how the chair is supposed to be or did I receive a faulty one?

[@Secretlabchairs]

Hi there, we'd like to assist you with this. To understand your situation better, could you please drop us a message at secretlab.co/contact ? Our dedicated support specialists will get back to you as soon as possible to assist you further. Hope to hear from you soon!

[@conraddevera]

in mine, the tilt is stuck (wife did something, now it wont go back)

[@woomy3614]

Mine does it too did u resolve the problem?

[@salutcava2399]

@@woomy3614 same here

[@DubstopherWubson13]

are the arm rests hard plastic?

[@Bacontruffle]

I'm looking into getting a replacement for my chair that's breaking down and thinking about the Titan... I have a question though, I record guitar behind my pc and getting the arm rests out of the way is a nightmare and causes me back pain when recording for too long. Will this be an issue with the Titan as well? Or is it possible to move the armrests back a good bit or even easily remove them temporarily?

[@Secretlabchairs]

Hey there, the armrests are pre-attached to the chair, but you can easily detach them by removing the M8 screws holding them in place. We would like to share that our full-metal 4D armrests are fully adjustable in four different directions: 1. Up/down 2. Front/back 3. Sideways 4. Diagonally We recommend that you try adjusting them to a position that best suits your preference and needs first. You can also check out their exact dimensions right here: secretlab.co/pages/resources We hope this helps!

[@Bacontruffle]

@@Secretlabchairs thank you for the reply! Hmmmm, makes me wish I could try it out and see if there is indeed a comfortable position to play guitar in to be found with the adjustments, that would be preferable than having to unscrew them every time, I'll think about it

[@eyeswideshut8110]

For Pete's sake, please watch the installation video BEFORE doing anything to the chair...

[@switchunboxing]

Oh my god what did he do now

[@nicolaspirlet]

I just received my Titan chair 3 days ago but it seems like the resistance +/- knob to adjust lumbar support on the right of the backrest is blocked. I can barely turn it and it doesn't change anything. Was my chair manufactured incorrectly or am I missing something? Thanks

[@BogieSIX]

Yeah, something isn't right there. My turns easily and I can see the backrest move. Sorry man.

[@Secretlabchairs]

Hi Nicholas, we'd love to better understand your situation. Do drop us a message at secretlab.co/contact and our support specialists will be ready to help. We hope to hear from you soon.

[@arcadealchemist]

could of used someone with good posture to promote the chair tho :)

[@Christian988.]

😂

[@wildwind4456]

So... I have a question about the Titan XL. I play flight sims and space sims, and I use a sidestick flight control and a throttle connected to mounts that hang down from my desk. They're mounted fairly low, so that I can fully relax my shoulder and upper arm while I have the stick in neutral position, as is proper ergonomics for such controllers. I like the look and features of this chair, and I've seen good reviews of its quality, but I am concerned the arm rests will get in the way, because it doesn't look like they lower quite far enough. I had to remove the arm rests from my current chair for that reason. Can the arm rests be removed from this chair? I don't mind if I have to unbolt them or something, as long as it can be done without damaging the chair.

[@Secretlabchairs]

Hey there, the armrests are pre-attached to the chair, but you can easily detach them by removing the M8 screws holding them in place. However, we advise against doing so as the armrests play a crucial role in supporting your wrists and elbows, which in turn helps take the strain off your neck and shoulders. Our full-metal 4D armrests are fully adjustable in four different directions: 1. Up/down 2. Front/back 3. Sideways 4. Diagonally We recommend that you try adjusting them to a position that best suits your preference and needs first. You can also check out their exact dimensions right here: secretlab.co/pages/resources We hope this helps!

[@wildwind4456]

@@Secretlabchairs I'd definitely prefer to leave them on if that is possible, but on my last chair (which also had four-way adjustable armrests) they didn't have enough range of motion to be out of the way in a fully-neutral sidestick position. So I definitely didn't want to buy a new chair until I was sure I had the option of removing them just in case (it would be pretty unfortunate to buy a chair and then find out I can't use it, after all).

[@EUCitizenFedUpWithAllThisCrap]

When you say to tighten the rocking tension turn the knob anti-clockwise the guy is actually turning it clockwise and vice-versa in the next shot.

[@charlesmiv3842]

no

[@darinp1965]

My height adjustment on my Titan XL doesn't work. The lever seems to not do anything. My chair is stuck in the lowest setting. Also, how tight can you tighten the tilt tensioner?

[@darinp1965]

@@mysticmaus They sent another tilt mechanism.

[@denjigotbackpain]

Hello secret lab 🖤 just got a question is there any way to make the arm rest less wiggly ? I recently got the chair about a month ago and thats really the only thing that bothers me about it

[@Secretlabchairs]

Hey there, some minor freeplay from the armrests is normal as it helps smoother adjustments of the armrests. That said, if you feel like there's a considerable amount of freeplay from your armrests, do drop a message at secretlab.co/contact and our support specialists will be happy to look into this for you. 🙂

[@thejokesonlife3745]

What is the throne series? I can't find any "Secretlab Throne" on their website. I have the omega but I don't have the full tile mechanism

[@Secretlabchairs]

Hey there, should you have any questions about your Secretlab OMEGA, do drop us a message at secretlab.co/contact and our support specialists will be ready to help. 🙂

[@2BAAAB]

Hi! Plese, which chair would you recomand me, as I really want a nice lumbar support chair, not with a pillow ? The thing is I am 1m74 and 70Kg

[@malthehaurum7930]

I bought the Secretlab Titan, even though im 1.78. The lumbar support is intergrated in the titan version.

[@Secretlabchairs]

Hi Baptiste, the Secretlab TITAN models have an in-built lumbar support which can be easily adjusted to your exact preference. The adjustable lumbar support allows you to calibrate the depth of the lumbar support to fit your precise sitting needs via the dial on the side of the TITAN's backrest. Find out more here: secretlab.co/collections/titan-series

[@MrAljijot]

I dont know if it just me but the smell of head pillow is bothering me 😅

[@CRZ_PL]

bought it one week ago and my armrests are so loose and shaky, no way top open the armrest it seems, is there possibly a way to fix this?

[@Secretlabchairs]

Hey there, we'd love to better understand your situation. Do drop us a message at secretlab.co/contact and our support specialists will be ready to help. We hope to hear from you soon.

[@Mewkishi]

i somehow constructed my omega chair without the ability to tilt :P

[@harshilverma2381]

Lol that made me crack up a little. I think you forgot to remove the red screw which stops you from tilting

[@FearDiamond]

Ahh yes "Anti Clockwise"

[@19SQUEAKS87]

I got I titan chair last month and the height adjustment doesn’t work. How can I fix it

[@Secretlabchairs]

Hi, we're sorry to hear that. Do drop us a message at secretlab.co/contact and our support specialists will be on hand to see how best we can help you out. We hope to hear from you soon.

[@christianolsson2898]

It's ergonomically bad because of the front part of the seat lifting up your legs. It feels like sitting on a slightly back tilted toilet. If it could tilt FORWARD it would be an ok chair but the default seat position is way too much backward.

[@Pxm78]

I never received a lumbar support pillow for my Titan2020?

[@theBOOMPALOOMPA]

The titan model comes with in built adjustable lumbar support, the pillow only comes with the omega since they don’t have adjustable support but if you want one you can order them separately on their website :)

[@sithivyean]

How to open up the zippers at the back of the chair

[@Secretlabchairs]

Hi Si Thivyean, do reach out to our support specialists at secretlab.co/contact if you're facing any issues with your chair, and they will be able to assist you further with your query!

[@Sypower94]

The text directions in the video for the rocking tension is wrong. It says "to loosen, turn the knob clockwise" while the guy in the video is turning it anti-clockwise. Oof.

[@GroteGlon]

read again...... and look again.... he is turning it the right way

[@Sypower94]

@@GroteGlon only the right way if you ignore half of the text directions. When the text says "to loosen, turn the knob clockwise", he is turning it anti-clockwise. Which is correct if you look at only "to loosen", and is incorrect if you look at the second half of the sentence.

[@Sykr3rd]

I've just bought a Titan 2020 series and can anyone clarify as to how many positions the chair can recline to? The video states at 0:15 you must feel the lever lock back in place but my chair only does that at 3 angles. Meaning at any other angle the lever semi locks and shifts when you lean back until it keeps clicking and locks in place when you're at one of those 3 angles. Is my chair faulty or is that the intended design? Asking coz my back will start to hurt at the upright 90 degree as it feels a little too forward and I can't adjust it a minor few degrees back. Other than that it's an awesome chair with great comfort and functionality!

[@oliverm.2118]

My tilt lever came loose and can do a full 360 without actually doing anything, I've used the chair for one week.

[@Secretlabchairs]

Hi Oliver, we're sorry to hear. Do drop us a message via our contact page and our support specialists will be sure to assist. We hope to hear from you soon. secretlab.co/contact

[@moondvstvalley]

the right lever of my titan is loose and i cant get my chair to go up n down 💀 luckily my chair height is just right for my table but its a waste if i’ll never get to use the up and down feature 😔 does anyone have a solution for this??

[@muraoch]

Try rebuilding the chair

[@Secretlabchairs]

Hi, we're sorry to hear that. Do drop us a message at secretlab.co/contact and our support specialists will be on hand to see how best we can help you out. We hope to hear from you soon.

[@maidamdah2794]

Same here

[@lollipopwaraxe6032]

how high can the titan adjust to if i may ask i ordered one today

[@Secretlabchairs]

Hi Jack, for the full specifications of each Secretlab chair, please visit our resources page here: secretlab.co/pages/resources. Hope this helps! 🙂

[@lollipopwaraxe6032]

@@Secretlabchairs thank you it had what i was looking for :)

[@nexukozen]

Don't forget the clicking sound every time you lean back! Also we added a new feature where the chair digs into the bottom of your thigh making it very uncomfortable to sit in for prolonged periods of time!

[@Secretlabchairs]

Hey there darkrose96k0, sorry to hear that you're facing issues with your chair. Do reach out to our support specialists at secretlab.co/contact if you need more assistance, our team would be happy to help.

[@UltimateFoodReview]

My chair height wont work any advice?

[@Secretlabchairs]

Hi Ultimate, we're sorry to hear that, we'd like to understand your concerns better to see how we can help. Do contact our support team at secretlab.co/contact and they'll be in touch shortly.

[@UltimateFoodReview]

@@Secretlabchairs actually nevermind i fixed it👍 i screwed the base on the wrong way but think you very much for the support and it a super comfy chair!

[@svenhoek8615]

FFS I had no idea what the inside armrest buttons were for. I went in every damn direction with it pressed in EXCEPT the one I was supposed to.

[@liammeades6707]

Do the arms wobble at all i have a chair already but the arm rest feel loose

[@niclani]

Yeah, I have the same thing with my Omega, I bought it a few months ago, it kinda annoyed me at the start but you get used it

[@switchunboxing]

@@niclani how is the chair holding up? Honestly these armrests do look weak and it's one of the things I'm a little worried about but luckily they have a return policy of course. I like to lean on my armrests. Like a lot. Maybe I was just lean on my desk

[@niclani]

@@switchunboxing The armrests are completely fine, they hold my weight well and I haven't really had a problem. I lean on my armrests a lot as well. You shouldn't have any trouble leaning on them.

[@pisuoxide]

1:17 I think you don't know what clockwise and counter-clockwise means...

[@Sssnnakepit]

i’m pretty sure it’s from the perspective of when you’re sitting on the chair so the clockwise and anti-clockwise is correct

[@bigboy9451]

what does it do?

[@omaversteher1]

@@Sssnnakepit No it isn't as most of the screws turn clockwise to tighten no matter from which angle you look at them. It is 100% defined. An engine also doesn't procude -hp when you look at it from the other side.

[@Sssnnakepit]

@@omaversteher1 okay cool but you’re gonna sit on the chair and not flip the chair upside down to see the screw so you can try understand what it means. also you’re just comparing apples to oranges.

[@omaversteher1]

@@Sssnnakepit It is a technical definition worldwide -.- Don't try to change it by just not knowing about.

[@to0lz]

Are those armrests installable on older mod.titan?

[@axelnicolas765]

how tall is this man please ? i need to compare with me

[@nadiaah7046]

The chair was way too heavy for us. Contacted secretlab for the free return that they stated but apparently you are responsible to the shipping cost they say. (It was only free for them to put it back on the shelf for their inventory). It costs almost just as much as the chair to ship it back. Contacted secretlab and they give no respond. Very disappointed

[@Secretlabchairs]

Hi Nadia, we're sorry to hear that. Do drop us a DM with your order number and email address on Facebook, Twitter, or Instagram and we will be happy to follow up on this for you.