Secretlab Titan Review - Is the Softweave Gaming Chair worth it nearly 1 year into ownership?

[@BenCad]

UPDATE - If you're also considering the newer 2022 Titan Evo chair, you'll find a detailed comparison between these two chairs, and also a One Year Later owner review of the 2022 Titan Evo on my channel, UPDATE 2: New 5 Year review added too - Links are in the description! Hope you find them helpful. Cheers!

[@ChumTheOgryn]

Not only is your review very informative, you put the effort in to put the time stamps in your description and come across a genuine nice guy. Hope you keep up the content would love to see more!

[@BenCad]

Hey thanks mate appreciate the kind feedback! Have a good one!

[@L-i-n-e]

i heavily agree with this comment and have come back to this video more than 3 times watching it entirely each time > thinking about buying > waiting on shipment > got the chair, love it and now needing advice previous comment : kzbin.info/www/bejne/gIqYeamgqdWqY7c&lc=UgwsZl77XRc782FWa8t4AaABAg

[@BenCad]

@@L-i-n-e hey LazyDraven, sorry I missed this comment hidden in the replies thread, first of all thanks & glad you like it!. Sounds like you also might have had a question I missed? Let me know here if I missed it.

[@BenCad]

UPDATE: 2022 Secretlab Titan Evo - I got a 2nd chair for the house so I bought the new Titan Evo model. You can see the review & comparison on my channel or linked in the full description. Most of the content here on this video is still totally relevant also and the 2020 Titan is still a GREAT chair!

[@MartinFerenec]

19:40 to fix that you can loosen up the screws on one side of the backrest and tighten them on the other side so that you straighten out the backrest. This is not a quality issue, it's just a simple mistake made during the assembly (happens to most people).

[@mubeennaz5142]

Definitely one of the best reviews I’ve seen on these chairs, so detailed, well thought out, and thorough! Keep up the great work man 👏🏻

[@BenCad]

Thanks for the comment Mubeen!

[@BenCad]

UPDATE: New 2022 Titan Evo Review & Comparison is coming soon! I needed a second chair in the household so I just bought the new Secretlab model, stay tuned for that one coming soon! :) If you have a question on it drop it below!

[@mrtensed]

Lol I literally commented asking when is the Titan Evo 2022 review coming just before I saw this. Anyway questions: You going the softweave again? What colour? If softweave, how does it feel compared to the 2020 softweave? any softer? Is the seat still stiff/hard like 2020 models or is it a bit softer?

[@BenCad]

@@mrtensed Thanks mate, and I've ordered the chair in Softweave Cookies & Cream colour again so I can compare them side by side. And yes will certainly be answering those other questions! :)

[@mrtensed]

​@@BenCad Awesome, looking forward to seeing it when it comes out.

[@Flyer-og2yh]

Could you do a section slightly more in depth for the arm rests padding. I need a new chair because I am using it a heck of a lot more and find my current chair armrests are far too hard and genuinely hurt my elbows after a while. How soft and plush are the arm rests on secret labs? Are they nice and squishy or do they use harder plastic with little "give"?

[@BenCad]

@@Flyer-og2yh ill see what I can do :) in the meantime i'll say there is certainly a soft coat of padding on top, so its not just straight up plastic. I would say there is approx 3-5mm of depth in the arm rest if you push down into it with your thumb. I find it comfortable, and well suited :)

[@coupleocards]

from the information given by this video and your one from a year ago you helped me decide to buy, thanks for making these, very well done and informative

[@BenCad]

Thanks mate, appreciate the feedback, glad you found it helpful! Cheers

[@H8RMAKR_]

Good god man, this is one hell of a well thought out and executed review. Very well done.

[@BenCad]

Hey thanks mate appreciate the kind feedback, hope you found some value in it :)

[@mrvelvinator]

Your original video was a key factor in me ordering my Secret Labs Titan XL Yesterday. I'm elated to hear how well yours has held up! Excellent Reviews and extremely detailed. Liked and Subscribed!

[@BenCad]

Thanks Tyler, I hope you enjoy the chair when you receive it.

[@mrvelvinator]

@@BenCad I get to wait until January 18th!

[@JMTechZ]

@@mrvelvinator how did your chair look and feel so far?

[@mrvelvinator]

@@JMTechZ The Chair Looks amazing. The best thing about it so far is the rigidness. When you lean left and right in the chair, it does not lean with me like my old chair. I am also enjoying the Pillow far more than I expected. So Far it has been the best chair I've ever used on a daily basis.

[@xlectraheart]

@@mrvelvinator do u still like it ?

[@Fr0stbite1801]

Mate, you have some absolute top notch editing skills.

[@BenCad]

Hey thanks mate :)

[@devonrex8159]

I've had this chair in leather for several months. The longer I have it the more I love it. I had back pain and bought a new bed, wife loves it but did nothing for my back. Bought this chair mainly because of the warranty and heavy base. What I didn't realize is that my back pain was gone after using it for a month. This was totally worth twice the price for me. Another bonus was that until I got this chair I didn't realize that I'm most comfortable with my legs spread; other chairs confined my ability to spread comfortably. I spend 8 to 10 hours working or gaming 5 to 6 days a week. I'll say if you spend this much time on your system in a chair, don't skimp on things like your chair, keyboard, or mouse.

[@BenCad]

Glad you’re liking it Devon, I agree!

[@ultimomos5918]

Just got my SL TItan in today and I love it so far. It definitely is a firmer chair that will take a bit of getting used to compared to the cheap gaming chair I came from before but the difference in build quality and overall support is massive. This review helped me finalize my purchase and I'm very happy with it! Thanks for such an in depth and honest review and keep up the great work!

[@BenCad]

Thanks for the feedback Colin, hope the chair treats you well! Cheers

[@erod4643]

Thanks for the info mate. My Chair, same exact model is on the way, can’t wait.

[@BenCad]

Hope you enjoy it Erod!

[@erod4643]

@@BenCad thanks man

[@BasicTorshiro]

@@erod4643 Did you receive the chair yet? How are you liking it? I'm on the fence about buying one myself

[@erod4643]

@@BasicTorshiro I did, and I love it, got an LG G1 48” Monitor and an ottoman to go with it.

[@BasicTorshiro]

@@erod4643 Awesome man, gotta treat yourself. Ordered mine today :)

[@ericksson90]

One of the best reviews I’ve seen on these chairs

[@BenCad]

Thanks for the feedback Eric!

[@Nahduge]

I don't usually bother to "like" KZbin videos, but your review is so comprehensive that I feel bad if I don't.

[@BenCad]

haha thanks mate

[@RolandsDad]

Here is how I view high cost products: warranty, use and value. If my use is high and the cost is high, I break it down to a "per year" cost. You can add that up a different way as a "per hour" cost, which is another great way to view how you're about to spend your money. Warranty is key. If a company has a short tier warranty off a high cost, pass. It means they're not confident and running your card harder than you are. I've got a fair amount of experience with my "buy once, cry once" MO and when something craps out in two weeks of "normal use" and they try to pass it off as "wear" you're dealing with branding not value. So far, a lot of videos talking about Secret Labs specifically tackle this element and it all seems to be fair. I've also noted a trend of "9 month review" and that's also a little odd to be 'organic'. Overall I'm interested. I've been willing to drop some money on a good chair my ass is in for extended periods and it's good to see a lot of solid outcomes. I've been looking at some equal cost chairs and sat in them, and noted some serious QC problems. Nothing like dropping half a rack on a chair to take it home and find out it's not quite right. I'll finish with a flaming FU to Secret Labs in that you need to publicly post their kit to get their warranty. Pass. Stand by it, don't make me shill for you. That's your job. If you don't have social media or don't want to shill for them, they charge you $50. Noted. Your warranty is 3 years coverage otherwise. Not bad, but making you shill for an additional 2 years is dirty. Unsure if this is where my money lands, but it's seeming likely. I don't want to support that practice, and having noted it makes me wonder if they're intentionally gaming the market in this way. It's built hesitation where it wasn't before.

[@BenCad]

Valid points Саша, I don't disagree about the extended warranty bonus for a social post, I've noticed a lot more companies doing similar too. Re your 9 month trend - I'm not sure the intentions behind other youtube people. There was no agenda here for me, as a small channel my last video was successful so I thought I'd get another out earlier to ride the momentum and I thought this might update some Xmas shoppers who were undecided. There's also a more recent video on channel on this chair also (and the Titan Evo - yes I own two of these chairs now). I'll leave my comment with this. I've now just ticked over 2 years with this chair now. Full time work from home use the entire time. I would still say it looks pretty much as new. Compared to my earlier (less expensive) retail chairs before, I'd be needing to replace them around now and that was with pre-covid use. If I can get another 2 years out of this chair minimum, which I'm confident I will. At a cost per year, it's on track to work out the same if not cheaper than replacing cheaper chairs every 2 years. Hope that helps! Cheers

[@RolandsDad]

@@BenCad 100% what I've been noting a trend of, plus I really like that you can buy replacement hardware if something breaks out of warranty. The current chair I have costs MORE than this and is not able to be repaired, otherwise I wouldn't be looking for a replacement. I may be getting my own very soon, honestly. Thanks in part to videos like yours!

[@enigmaa453]

Thanks for that extensive review. I've been looking forward to getting a new chair as my chair has served me well, but now has broken parts and is generally dying. I decided to get the Titan, and your review was that one thing I needed to make up my mind. Hopefully I will enjoy it as much as you did.

[@BenCad]

Thanks mate, glad you found it helpful and I hope it lives up to your expectations, thanks for leaving a comment! Cheers.

[@BeanieBiker]

Cracking review, love how it's split into sections so I can go to the bits that are relevant to me. Just the review I was looking for!

[@BenCad]

Glad you found it helpful mate, thanks for the comment!

[@xbriannsx]

Awesome review mate, love how you time stamped each section. Appreciate it heaps!

[@BenCad]

Thanks Brian! Glad you found it helpful!

[@D1Ck3n]

My Titan XL arrived today and I am mega excited! I'm just under 6.2 ft tall and weigh more than the average man and I immediately feel comfortable in the chair! Finally enough seating space for me! I work a lot from home as an IT engineer and it is a blessing for my back!

[@BenCad]

Glad it’s going well so far!

[@ripkobexnip3719]

I’m like 5”10 Wich should I order I’m 170

[@bigtimetimmyt]

This is the first review that I watched that doesn't feel like a paid advertisement. Great work! One of the most common complaints I see is the seat feels like it's hard as a rock. Have you experienced that?

[@BenCad]

Sure have the seat is likely firmer than you’re expecting compared to what you’re on now. And likely will come with a bit of a learning come as you adjust to it. I find the chair very comfy and supportive but it will be different to what you’re used to most likely.

[@Scorpiany]

The chair is firmer than you might originally expect, but I've found that to be an extremely good thing for my back and my posture. The chair still feels very comfortable, it just takes a few days to get used to sitting on it. Once you are used to it, the firmness combined with the comfortable seating positon means that I have no desire to move around or readjust how I'm sitting in the chair. I'm just almost always comfortable. My back is relatively straight, and it feels like the chair is supporting my back for me. All of that means that even if I've been sitting down for 5-6 hours straight without even getting up to use the bathroom, when I do stand up, my back still feels good. There's no aching or pains, or the feeling that I need to stretch and crack my back or anything like that. My back has never felt better, and this chair truly and fully has solved the back pains that I was previously experiencing. Obviously that's only going to be the case for people who spend most of the day sitting down in their chair, but if you do spend extensive periods of time sitting, you will really come to appreciate that firmness that it has, because that prevents your back from slipping into a bad posture, and helps keep you in a good seating position overall. I would never want to go back to a softer chair, or any other office chair for that matter. Softer chairs may feel nicer to sit down on at first, but they don't support your back, body or posture nearly as much, while will result in that uncomfortable feeling when standing up after a long period of sitting down. The firmness of the SecretLab chair definitely prevents that issue, so as soon as you get used to it, that becomes a benefit rather than a drawback in my opinion.

[@lukewalker5111]

Too soft and it won't be good for your back. Like a mattress you want it firm for back support even though it won't be as comfy initially.

[@ChronoPierce]

I ordered this exact size and model. Should've arrived today but it's getting delayed and the wait is killing me! Anyways, thank you for the video. I felt more confident with my purchase.

[@BenCad]

Argh damn! Hope it lives up to your expectations when you get it mate :)

[@aGoofyNinja]

I just ordered my the other day and can’t wait to put it together so I can rage and chill comfortably!!!

[@BenCad]

Raging needs max comfort :) hope it lives up to your expectations when it arrives, cheers!

[@Sarlacc_]

I got my 2022 evo a week ago, I'm returning it as soon as they respond to my email. It's so hard it hurts to sit in it. I've say in actual hard plastic chairs that are more comfortable than this thing. I hope you like yours.

[@aGoofyNinja]

@@Sarlacc_ I need to lookup the return policy, I haven’t even opened it yet and I’m moving soon so there’s no point to put it together right now and if it’s as hard to sit on as you say, I don’t really want to waste time doing so when I can sell it.

[@Sarlacc_]

@@aGoofyNinja its 49 days for me... and you have to pay return shipping yourself which willl be over $100

[@aGoofyNinja]

@@Sarlacc_ yeah I might as well just put it on eBay if I decide to sell.

[@BenCad]

Hey all, I hope this review helpful to you. What Secretlab model are you thinking of buying? My original review is still completely relevant also, including the PU leather vs Softweave Fabric debate. There's a link in the full description, or you can find it on my channel :)

[@Hi-cs3ed]

Know, i'm really excited to buy this chair but unfortunately, they don't ship the chair chier to my country 😢💔

[@EmberSkyMedia]

I'm looking at the Omega as at 5'9" I'm just touching the Titan range.

[@BenCad]

@@EmberSkyMedia if you're 5.9 I'm only slightly taller if you need a reference for the Titan I think either would work well for you!

[@EmberSkyMedia]

@@BenCad Thanks Ben, its tough trying to buy a chair sight-unseen (nor sat in).

[@BenCad]

@@EmberSkyMedia it sure is!

[@turorudi346]

Got the black3 version during the black Friday sale. It's very comfortable and finally I can sit at a good height. Easy to assemble, easy to clean. Would recommend.

[@BenCad]

Glad you like it!

[@espson57]

As almost everyone writes - Both reviews are good, thorough and very helpful. Many thanks. At work, I had six years using a, correctly sized, Aeron, which was excellent. After a spell in another office, using A.N. Other brand chair, which was OK, I was at home working for a while. Then retired. Oh boy, did I miss that Aeron, but really could not justify the cost of a "personal" Aeron. I do a lot of photography too. So lots of time in front of my monitors, processing photographs and printing. Finally, I could not put up with my old 100 Euro chair any longer. To be fair it was well used ........ Following your and other reviews, I ordered and am waiting for a Titan in Softweave, Black3. I'm 1.78mtrs tall and weigh 80kg. So at the lower end of the Titan user scale. The built in lumbar support was the clincher for me. For 15 years, my cars have had adjustable lumbar supports. Even our sofa's have great ergonomics. Even my cheaper office and home-office chairs had adjustable lumbar supports. So there was no way I was taking a step backwards to using a cushion. Of course, I'm not getting any younger either! Fingers crossed. I am looking forward to my new chair. Again, thank you for your reviews!

[@BenCad]

Thanks mate, glad you found it helpful. Hope it lives up to your expectations when it arrives! Cheers

[@a.m.4049]

If ur used to office chairs that are ergonomic then u won't like this chair for long after u get it. Better off getting an executive chair for what ur looking for.

[@harpoon_bakery162]

Now that you've had the Titan 2022 or 2020 for a while, what's your thoughts?

[@bimmer8636]

Good news! After your last secretlab chair review, I finally bought a soft weave omega. Thanks for your reviews, wouldn’t have bought it without your honest review. Thanks.

[@BenCad]

Thanks mate hope you enjoy it!

[@generalagony]

Expecting my titan in a couple days. Hope I have the same success with it that you have. Excellent detailed video. Thank you.

[@BenCad]

Hope it goes well! Thanks for the comment :)

[@edwardmartins2798]

Mine has survived for 13 months so you have no issues I'm sure of it

[@BenCad]

@@edwardmartins2798 Nice mines about that age now too, still going well too.

[@plushieangela]

I know someone that got a Herman Miller high back chair in a sponsorship and said it was really comfortable for upright sitting activity but not for leaning back or lounging. Like you said, it does feel more like an office chair

[@Historia.Magistra.Vitae.]

@Angela K : Well, computer chairs are not meant for lounging/relaxing to begin with. That's why we have recliners and couches.

[@gamingnotacrime]

I got the BLACK3 fabric, its been a year now, still very good. Thank god i got the fabric version, seen so many issues with the leather counterpart on youtube.

[@Guero96]

Thank you for the thorough review. I’ve decided to get myself a titan with the soft fabric

[@BenCad]

Thanks Zlatan, hope it lives up to your expectations! Cheers

[@Guero96]

@@BenCad I’m sure it will, I’ve been using a lawn chair since my last chair broke 😂

[@humtake]

Great review. I've had mine 2 years and the only negative is the seat cushion just will not soften up. I'm not a small guy and I'm in it 10 hours a day typically, whether working or gaming. My butt still gets sore after being in it a long time. But here's the weird part, overall I feel my body is more centered, if that makes sense. I'm 44 and have done lots of sports damage over time and before I got this chair, it always felt my spine, ribs, etc. just never lined up anymore. My butt may be sore but when I play bball or run or whatever, I sit in this chair and recover better. It's hard to explain but I'd buy this chair again, 100%.

[@BenCad]

Thanks for the feedback and great review yourself!

[@skykitchen867]

Bought the 2020 Titan blue softweave and like it a lot! It still looks great. Only drawback for me is that it is a dust magnet and I still after two years have to vacuum frequently. No biggie. Few times I stained the seat by dropping soda on it but the spray I bought from Secret Lab worked great and took the stains out with no problem. Very pleased with my purchase.

[@Scarecr0wn]

I already knew that Secret Lab chairs are basically a top of gaming chairs, but this video was the last push I needed. Ordering the chair right now, hopefully I won´t have to wait full month for it to ship.

[@BenCad]

Glad you found the video helpful! Hopefully it arrives quick and lives up to your expectations! Cheers

[@leejustin2350]

I want to check with you, do you encounter dust accumulation on the chair? You know old bus seat made with fabric will accumulate dust and whip up a dust storm when you slap them haha.

[@BenCad]

Lol uhh well lucky for you when I read this the sun was gleaming through my window on the chair and I’ve given it a fair slap and there wasn’t too much, certainly not a cloud of dust like a bus chair haha. The chairs quite easy to clean, I find a damp cloth easily gets majority off, but like pet hair and everything else it’s been pretty resistant to dirt and stains considering the colour of the material! I hope that helps, cheers

[@Dave-The-McKiwi]

Your first video review was the best of dozens I watched and your review convinced me to purchase the Titan XL. Placed order in August, still waiting for delivery - 2 weeks to go now, delivery supposed to be mid December. Thanks for your first and now this follow review. Cheers cobber!

[@BenCad]

Thanks David! Hope it comes early for you!

[@harpoon_bakery162]

OMG, do they take that long to get? I do see on their website right now a disclaimer that says expect delays but wow.

[@treborkiller]

I ended up getting the fake leather blackout Omega secretlabs chair and i love it to death! could highly suggest but you are right when you say "fabric is more breathable" in summer months it can get a bit sticky and sweaty... even with that negative i love it and have fell asleep in it many times lol Great review man!

[@BenCad]

Glad you're liking it mate, it is certainly a tough choice between either material. Pros and cons to both!

[@matiavio]

The best reviews I’ve seen on these chairs, thanks!

[@BenCad]

Glad you found it helpful, thanks for the comment!

[@25xxfrostxx]

I just got a Titan this week and it's amazing. I have a herniated disc in my back and deal with a lot of pain. After the first day sitting in it, my back didn't just "not hurt", it actually felt good. On the second day, it hurt a bit but I realized that it was because I was actually sitting correctly and I wasn't used to doing that. The seat cushion is firmer than I expected and that takes some getting used to but as far as stability and back support, it is incredible. The only blemish on it when I got it was a small tear in the lumbar support knob rubber coating. Not a deal breaker but still unfortunate for a chair that costs this much.

[@BenCad]

Glad you're happy with it! Perhaps try warranty on that minor issue?

[@Waggehful]

Your original video pushed me over the edge after looking at the titan and others for months on end, I was one of those people sitting at checkout hesitant to confirm the purchase. I went with the titan charcoal blue softweave instead of the PU leather, as I live in Adelaide it gets stinking hot here in summer and I didn't want to go through that. Just got it today and yes it is quite firm but hoping it will work itself out in the next week or two.

[@BenCad]

Thanks for the comment, yeah I found it took a while to adjust. Hope it works out for you over the next week or so!

[@smartbone]

I just cancelled my NAPA leather chair, after watching this review. I ordered the soft-weave through one of your links. Thanks for the informative review. I hope this chair works for me as it does for you. Keep up the good work!

[@BenCad]

Thanks for the kind feedback, appreciate it. Hope it goes well when you receive it! Cheers

[@DeanGl]

For those who recommend Herman Miller Aeron chairs. I have that in the office at work. It's really good. But it's an office chair for an office environment. You won't be slouching on it, reclining, putting your feet up, crossing your legs, shift positions during long hours of gaming. You can't do all that with the Herman Miller nearly as well as the Titan which I also have now. I used to have a Dxracer and it turned me off of these racing style chairs. I'm glad I gave the Titan a chance. The difference is night and day. Really happy with it.

[@ChildishChazbino]

I would definitely love to give the Softweave a try next. I have had 2 Secretlab chairs to date and cannot fault their impeccable customer service and supreme build quality. I've had many gaming chairs and nothing comes even close. Currently running the Cyberpunk Omega and have probably put around 2.5k hours in too and not one ripple in the leather or any build/quality issues. I can also vouch for the 'spare part' scenario. My first chair actually ended up coming with this really strange residue all over the actual backchair piece all over it, and was not wipeable. It must have been some sort of glue malfunction at the factory. As you said, a simple email and a whole new backchair piece was sent and received within a few days, I still have the original in my attic somewhere. Astoundingly great customer service.

[@BenCad]

Thats a good plug! Glad you had a similar experience.

[@simply9877]

Just got this chair for Christmas most comfortable chair I’ve definitely owned, great review.

[@BenCad]

Glad your enjoying it! Thanks for the comment :)

[@iamTBANG]

Mate, this is one of the best damn reviews I've ever seen about this chair. Picked up the same model as you yesterday. Tried a couple from officeworks and they just sucked. You're a bloody legend mate 👍

[@BenCad]

Thanks for the kind words mate, hope it lives up to your expectations when you get it :)

[@JMTechZ]

How is that chair so far?

[@minisnakali]

Thank you so much! I can't seem to find any good reviews for gaming chairs and I really need a better one for my back, I was really scared about buying this chair your reviews are what sold me on buying one. Thank you so so much ❤

[@BenCad]

Gosh thanks! I hope it lives up to your expectations! :)

[@BlackHawkkDown]

I also had some flat pressed spots on my armrest. I was happy that I didn't threw the package away where it was delivered in so I had all the Codes and stuff you need for the customer service to get a warranty replacement. It was also delivered quite fast

[@BenCad]

Glad they looked after you too mate, thanks for the comment

[@skawtch]

Thanks Ben for the thorough review. You answered pretty much every question I had in deciding whether to buy this chair. Like you I've been stuck working in my current chair for months now. Sadly it's an IKEA cheapy and it's run its course now. Definitely time to upgrade. Greetings from the UK!

[@BenCad]

Glad it helped you mate!

[@Kresnov]

I have the Omega Softweave and it's hugely comfortable, and as a massive bonus their customer service is second to none

[@andieluke1366]

Amazing presentation and info. Subbed!

[@BenCad]

Thanks for the comment and feedback Andie, cheers!

[@FaTeWRLD]

getting my titan tomorrow, thanks for the detailed review!

[@BenCad]

Hope you like it Brandon!

[@PP-hx5it]

Do you like it?

[@dragonzord6615]

ngl, when you were going over stuff that could dirty the chair, i thought you'd chuck in 'and when you shart yourself'. Thanks for the review, getting mine in a few days!

[@BenCad]

Haha I’ll take that as a compliment, hope you enjoy the chair!

[@Yoshigamer8734]

Thanks sooo much this helps more than any other review of it and you have made me confirm my decision to buy it

[@BenCad]

Glad it helped! Hope it all goes well! :)

[@Yoshigamer8734]

@@BenCad thanks

[@Yoshigamer8734]

@@BenCad I have the chair and I absolutely love it thanks so much for making an in depth review but my final question would be" how do you get the lumbar support to fit you?" as idk how it is ment to contact with you back

[@BenCad]

@@Yoshigamer8734 Hey I'm glad you're happy with it! I don't think I have the best answer but I would just suggest mucking around with it over the next few weeks and find something that's comfy for you :)

[@Yoshigamer8734]

@@BenCad alright thank you very much

[@MWRent]

The most outstanding, in-depth follow-up review of a Secretlab chair I've seen. Really good job! I'm going to test the chair out at a showroom this week, and if I like it I'll come back here and click your link to buy as away to say thanks :)

[@BenCad]

Hey thanks mate appreciate the kind feedback! Lucky you have a showroom near you most (inc myself do not)! Just remember it will likely feel different to what you're sitting on today as it is probably firmer. There is a bit of a learning curve with them as you adjust over the first week or so. Cheers

[@carlobighouse5434]

Great review man!

[@BenCad]

Thanks Carlo!

[@TheJoel109]

Thanks man. Your video was the reason why I grabbed this chair last week. Keep up your style of review. Thanks! You've gained a sub

[@BenCad]

Hey mate, thanks for the feedback and hope you enjoy it once you get it :)

[@CatCong]

Wow! What a great review! Extremely informative and unbiased, keep it up

[@BenCad]

Thanks for the feedback :) glad you found it helpful!

[@sphereron]

I just got the 2022 version today with the same color!

[@BenCad]

Hope you’re liking it!

[@1001100111000]

I saw the stain without needing it circled, I guess I am also super paranoid. One thing that concerns me with this chair is that due to my desk height I actually have to have my feet on tip toes to the floor and on many cold foam chairs this has caused massive pain in my knees and going down my legs, due to it just not being soft enough to hang my weight. I am wondering is this chair softer at the front and do you get that?

[@BenCad]

I think its a little softer at the front, there is also more foam there but I would still say overall its firm.

[@1001100111000]

@@BenCad I got a noblechairs hero black edition and it if really comfortable except for the front which causes the pain, I might try out this chair thanks

[@basedrenfrow5102]

Great review, very in depth. Thank you for the review and all the hard work you put into it, excited for my titan to get here!

[@BenCad]

Thanks for the feedback mate, glad you found it helpful and hope the chair lives up to your expectations once you get it!

[@Tehebon_Potato]

When you spend 8 hours researching the best budget chair for you and it's 2 am and you know this is the best chair you could get but it's $500 *wails!*

[@jo.b5829]

Don't be upset. My Titan is shit :)

[@XY-vf9mu]

@@jo.b5829 why?

[@jo.b5829]

@@XY-vf9mu it came apart at the seams on the seat. When I got it one arm rest was broken. Then the head pillow split. ( The £60 Ikea chairs I always had lasted years.) I am sitting on my Titan that is held together with duct tape :) Customer service complained but did replace the parts as a token of goodwill! This was all in the first few weeks. Pile of hard crap and the Lumbar support is next to useless :)

[@cardy4ever]

@@jo.b5829 Smells like a fake review if anything.

[@ICrashALot]

@@cardy4ever not really. I can vouch for that the hype is not real. Compared to average chair or any GAMING chair this is way better. But compared to any proper high end office chair: no. It is still _gaming_ char: Looks nice, lots of hype, but not really there...

[@rob4eva]

Best review out there, its super honest, I just bought this exact model and colour of the chair, I did not like the idea of leather breaking over time... my room gets very hot or very cold so leather was probably a bad idea for me.

[@BenCad]

Thanks for the feedback Rob, hope you enjoy it, I think you made a good choice!

[@s8nizm]

I just received this chair, along with my new desk Monday. All assembled. I had some garbage chinese chair I just tossed to the side of the road ("Killabee), and I have had bad neck pain. Using this just for 2 days, the neck pain is still there but significantly relieved. It's feels too good to be true. Love the tilt. Everything you can do on it. Nice review.

[@BenCad]

Thanks mate! Hope it keeps going well for ya!

[@pb7491]

Nice 2nd review. I did giggle at the spin test - good to know when I get bored the chance of falling off is limited. Cheers and I've sub'd.

[@BenCad]

Try the spin test when you get yours, you'll understand :)

[@kmm5684]

Can you put a cover on the SL --- im thinking of either using a fabric cover that might make the PU leather more comfy --- or a cover on the fabric chair to make it more water resistant .... Im thinking I would prefer the comfort of the fabric .... Im a bit hesitant that the PU leather might be a lot more "slippery" and that it may make the chair a LOT more firm than the fabric? maybe uncomfortably so? any thoughts would be appreciated ... thanks ...

[@BenCad]

I'm not sure about a cover, but there might be someone out there making them or you could sew one up yourself if you had the skill! I dont think it would be a problem if you did it (cars do it). The main reason I chose fabric over PU was simply because I didn't want my chair cracking when the PU leather inevitably starts to run out of life. Secretlab claim their PU lasts a hell of a lot longer than other-cheaper chairs out there but I wanted to avoid it entirely. If you jump on my channel you'll find another video on this chair and I talk a bit more about why I choose the fabric in particular also, its great in summer! Hope that helps you in some way, cheers!

[@DillinjahXx]

I'm surprised, this hasn't brought in more subscribers to your channel. Very thorough review, thanks! I have gone from dx racer to the Autonomous to the noblechair black edition to being stuck between noblechair and the titan; your video tipped the scale towards the latter tho :)

[@BenCad]

Hey thanks for the feedback mate, glad you also found it helpful! :)

[@murchyss]

Great video mate - really appreciated the detail, and especially the timestamps! A really thoughtful feature that a lot of other reviewers don't bother with.

[@BenCad]

Thanks mate! Glad you found it helpful!

[@trombitasmilan8545]

You are an intelligent person - It can be seen on your video, the thought process, and how collected you were! :) I am happy I watched this video! Rarely I feel like it was not a waste of my time. Thank you so much!

[@BenCad]

Thanks for the kind feedback Trombitas :)

[@vofenn]

Fantastic video! the amount of care and detail my gosh. I got an Omega Dva chair from them so this video has helped me prepare for when it gets delivered!

[@BenCad]

Thanks for the feedback :) hope you enjoy it when it arrives!

[@108dragon247]

Superb intro. Loved the overall review, very informative. I’m in the US, also been working remotely from home the last 10 months. I work in the healthcare industry and most of the time I’m sitting most of the day. I would love to get this chair for my daily work at home. I currently have a gaming chair too but it’s nowhere as comfortable as this. Thanks for making this video.

[@BenCad]

Thank you mate, thanks for the feedback! Yah sounds like you’re In a similar situation, all I can is this was a serious step up from my previous office/gaming chairs! Hope it lives up to expectations if you decide to pull the trigger! Cheers

[@LL-qd4tn]

Your 2020 edition is kind of different then my 2020 chair. Your side plastic peaces are magnetic whereas mine uses screws. I wonder if they went back and revised the model.

[@BenCad]

There’s been a few similar comments on this video, pretty evident Secretlab Iterate their chairs through its product lifecycle. Clearly this was a test for their new Titan Evo which had magnets everywhere! Haha

[@leeandjancruise]

I'm going to order the Omega in PU leather today, I really like the Softweave but I'm a bit of a sloppy eater in front of my computer, sometimes even wearing a tea towel down my front to stop me staining my shirt so the PU version should be wipe clean if I were to have a major spill. Great reviews, these are the two reviews that finally made me decide which chair to go for, thanks.

[@BenCad]

Glad the videos were helpful for you Lee, hope the chair lives up to your expectations and sounds like the PU was a good call for you haha :)

[@leeandjancruise]

@@BenCad Yep, I've ordered the Omega Stealth in PU this morning, thanks again.

[@Handsx]

Thank you for the greatly chaptered video :). The recent price increase on these chairs has really made me do extra research to fight off buyers remorse hah!

[@BenCad]

Glad you found it helpful :) thanks for the comment!

[@Seawolf159]

Really well done and in depth look into this chair. Thank you.

[@BenCad]

thanks for the feedback mate :)

[@aveflora7022]

Hey 6:07 there is inch gap at bottom seat and back panel, have you check with them

[@BenCad]

Hey Ave, no its pretty standard I believe for a chair like this. No issues with it, but I talk about the gap a bit later in this video :)

[@Bylone]

Great review mate, saw the Subaru background and gave an instant like, then stayed for the great review!!

[@BenCad]

Thanks for the comment CJ :)

[@kintero27]

They are on sale now.

[@Reck_93]

I'm thinking about getting this chair, love the review because I also spend around 10 -12 hours sitting. I want to treat myself and get a comfy chair for the long run as the chair I currently use is a generic racing style and it's destroyed my back and knees after 2 years lol.

[@BenCad]

Hey Reck, sounds like you’re coming from something similar to me, overall I think it was very worth it! Good luck with your decision, cheers

[@AngelusFromHell]

How about the bottom cushion? Many people say that it's too hard and not so confortable.

[@COddietsch]

So, the only negative thing I have heard about this chair is that the cushion (seat) is too firm, I sit for hours and I have back problems so I cannot have a super firm seat. Secondly, I heard that the fabric weave is like denim, it's not soft to the touch as advertised. Your opinions.

[@BenCad]

Hey mate, the seat is intentionally firm no doubt about it, but for me it’s comfortable and provides me support all day. During the work week I’m doing 8-10 hours in it without any discomfort. The fabric, I say it in the video, it feels pretty soft to me, soft is subjective though. To me it feels about what I would expect a fabric material to feel like on a couch or other type of chair. I personally think it’s a non-issue. It’s certainly not rough to touch or anything like that, feels pretty smooth. Hope that helps, cheers

[@JohnSmith-tv5ow]

How is the seat support and comfort? Several people in reviews say it is too hard like sitting on hard styrofoam.

[@BenCad]

its intentionally firm, and likely firmer than what you're used to. But you don't sink too deep in your chair which is great. After a few days of adjusting I've personally found it super comfortable and go all day most days in this chair with the new work from home life. Hope that helps!

[@JohnSmith-tv5ow]

@@BenCad thanks

[@bigbluespike5645]

Thanx for review! Is cooling gel in the pillow good?

[@BenCad]

Yeah so the pillow is very comfy and good, it has held up well since I got the chair. I Don’t really have too much to say on the cooking gel, I think it’s a nice to have but I don’t notice too much from it. Can’t say my heads has ever gotten hot from it though haha so maybe it does work better than I think haha.

[@bigbluespike5645]

ok lol thx

[@Jens9807]

Thank you for this video! Think I will order one right now after weeks of considering and watching reviews. My biggest fear was that it will be too stiff but most reviewers havent had a problem with it.

[@BenCad]

You're welcome I hope you found it helpful, good luck if you pull the trigger! I found hitting the buy button the hardest part (all the apprehension of not physically seeing or sitting in one etc) but the experience was much better after I committed. I like the firmness personally and I currently have to go all day in this chair while we all work from home with covid and it supports me well. Good luck!

[@Jens9807]

@@BenCad Yeah its also almost like I've seen too many positive things about it that I've become hesitant lol. Thank you!

[@vac3060]

Will you make a review on the 2022 series?

[@BenCad]

Hey Vac, funnily enough yes I will be! Had to buy another chair for my partner who just changed to a work from home job and needs a whole desk setup etc. Was very lucky on the timing! I think the chair is due in the next few weeks and will be keeping both chairs.

[@wrinkmd]

I just purchased my secretlab chair 2020 .. I absolutely can’t wait to get this chair ... I have researched and been waiting for the right time to purchase one and I finally did it !! My only question is how long did it take you to get this chair once you placed the order till when you received it ? From the time I started looking to purchase this chair to today when I actually placed my order , I would keep seeing statements on their webpage about possible delays on shipping times But overall thanks so much for the much detailed video on this chair after you have had this chair and sat in it a great number of hours ! Great to see that it has held up so well Thanks again

[@BenCad]

Hey thanks for the feedback, I hope you enjoy the chair when you get it. I ordered mine around the beginning of Covid-times and was told I had a 6 week wait approx, and it arrived in 4 which was nice!

[@wrinkmd]

@@BenCad Well what totally made my day is I ordered it last night and they have already shipped it. Says it should arrive on Sunday!! I am soooo stoked. I will let you know how it is :)

[@BenCad]

@@wrinkmd Nice!

[@sniperlord3]

How is it with odor? Sometimes I come home for lunch sometimes and have some dirt and dust on me as well as I’ve been sweating some. Would the “sweat” smell seep into the chair and stay and how wills the dirt/dist affect it?

[@BenCad]

Hey there, can’t say I’ve had any issues with odor over the last 2 years so far! Considering the chair is fabric it’s honestly been pretty resistant to dust/dirt etc. hope that helps!

[@benko7ab]

Great overview! Tossing between this one and one of the Noblechairs.

[@BenCad]

Thanks mate, noble was the other brand I was seriously considering. Good luck with your choice. What swayed me to Secretlab was it seemed the warranty and after-support seemed better here in Australia when I was doing my research.

[@jo.b5829]

@@BenCad The warranty is the metal frame only. Not the leather, not the stitching, not the arms. Just the skeleton.

[@SuperRookie117]

Amazing review. THIS is exactly what I was looking for. Answered all questions I had perfectly and even those I didn't know I had. Thank you :)

[@BenCad]

Glad you found it helpful! Thanks for the comment :)

[@1337charlie]

The gap drives me insane. It's probably just mental but I feel like the backrest isn't lined up with the seat. The threads aren't lined up either. I keep taking the back off and try readjusting it but nothing perfect yet

[@kevjumbaz]

not sure if i should get omega softweave or ikea markus which costs half the price of the secretlab chairs :/

[@BenCad]

Well if the Ikea is an upgrade from what you're currently using, then if you do go the cheaper option you still know what the next upgrade will be! I would say going to this quality chair was certainly worth it for me (I came from those $100-$200 AUD chairs previously). You can learn a little bit more about the chairs I came from before the Secretlab in an earlier video on my channel. It might help with your pros and cons list. Cheers.

[@kevjumbaz]

@@BenCad I have come from that video and wanted to see the follow up which was this video. You have a valid point! did a little digging and some have said that the ikea markus is able to last them roughly around 7 years and not sure if secretlab is able to last that long. considering that im still a student, im moving more towards the ikea markus at this point in time haha

[@blaze3495]

This is an amazing review. Thank you and greetings from Germany.

[@BenCad]

Thank you mate appreciate the feedback! Hope it helped!

[@sheepmasterrace]

I’m pretty average sized, like 170cm. On secret lab’s website they list the minimum high for 180cm. I know the titan is meant for larger people, but i have an opportunity to get it new for 50 dollars less, slightly under the cost of the smaller chair, the omega. the adjustable back support with the titan seems appealing especially with the current lockdown, but i’m just worried i won’t be able to fit. What do you think?

[@BenCad]

Hey mate, If you jump on my channel you’ll find my original Secretlab video. Partway in the video you’ll see this titan chair sitting next to my 2 previous office chairs. That should give you a good comparison of sizing. As I mention in both videos. I think the titan/omega is more about the fit you want rather than height specifically. I know a few people now that are shorter than you and are happy with their titan. I don’t think the titan is meant for larger people as you say, it’s really not much larger than the previous chairs I’ve had (which came with no size recommendation). I think either way you’ll be happy. I’d say the core risk you have is with the headrest pillow, but it is adjustable, so you can loosen it. While saying all this I have not sat in an Omega before. So this is just based on my own research and shorter friends who have bought the Titan chair. Hope that helps you.

[@sheepmasterrace]

thanks for the reply, now all i have to do is decide on the color lol. sick sti btw

[@mimecastdavid7225]

Thanks Ben, great review! :D

[@BenCad]

Thanks David :)

[@iNarga]

The Herman Miller Aeron chair doesn't come with a headrest but you can buy one separate that attaches to the top of the backrest.

[@penapickle]

It costs half the price of the titan lmao

[@iNarga]

@@penapickle Yeah, it's pretty dumb. Lol

[@officialnarcissco4533]

It costs double the price of the Titan you mean.

[@voxelfusion9894]

You really won't miss the headrest, speaking from experience here. The good posture it encourages makes it redundant. Back and neck pain are a thing of the past, and I don't think you can put a price on that.

[@grenadeasc]

@@officialnarcissco4533 no the headrest costs around ~€220 hence the half the price of a Titan Chair

[@thunderkunt5416]

I have a question, how firm is the foam cushion in the seat ? I have a DXRacer & the seat is sorta way too firm ! I was looking at the Omega chair as well but it doesn’t have the lumbar support adjustment that Titan has just like the DXRacer so I think I’m better off with the Titan 😁😁

[@BenCad]

Firmness is very hard to describe I’m afraid, if you’re used to gaming chairs I would say it would be similar - I’m not sure if better as I have not had a DXRacer. All I can say is I’ve found it comfy :) hope that helps, or perhaps someone else can comment :)

[@thunderkunt5416]

@@BenCad thinking about it, probs the DXRacer having whatever the kind of fake leather on top of the already somewhat hard cushion is also a reason for it feeling so firm. But the SoftWeave fabric on this must definitely be more comfier ! And yes I heard in a diff video that it gets kinda less firm as you keep using it so this must be a much comfier experience ! Thx 4 the nice review 😄😄

[@Carnophagia1]

How's the softweave fabric holding up? Any loose fluff/threads especially in the stitchings?

[@BenCad]

hey mate, nah the chairs still pretty much looks brand new at this stage, material is holding up great!

[@murraygodfrey7540]

You didn't mention the seat comfort. This is firm chair. VERY firm. I weigh 215 lbs and the seat barely budges when I sit on it. It's hard to explain because it's not UNcomfortable... but it's not comfortable either. After 7 months it has not broken in and at this point I don't expect it to. It's supportive and the good thing is that I bounce out of it with no aches or pains even if I put in 6-10 hours. The downside is that I never feel relaxed in it. I would never use this as my "man-cave" chair as a result. It's got the looks but not the touch. It's good for work and for intense gaming where you need to concentrate. Bad for relaxing like watching a movie.

[@BenCad]

Hey Murray thanks for the comment. Overall I find it comfy, but I talk a little about the firmness at the 22 min mark, and more in my original video. But overall I while I find the chair comfortable (for me, its OK for chilling out with too) as you say I guess its not like sitting on a couch or a lounge-room chair. Definitely a feel that is very hard to describe. Glad its giving you some good support though! Cheers.

[@murraygodfrey7540]

@@BenCad There are more "comfy" gaming and office chairs out there. I sat on a couple at Staples just today. The thing is that my experience with storebought chairs is that they have cheaper, more flawed build quality and thus wear out faster. Secretlab's build quality advantage is significant. Like you, I"ve been working long hours at home with it for months and it still looks & feels brand new.

[@baijiutube]

The "tight" test, man, you rock!!!

[@AngelaAllison-Phillips]

Question for anyone who may be a little wider in the hips and back: Do the wings cause an arching effect? I have bucket seats in my car and the edges tend to force my hips to tilt up at the edges. This has caused sciatic pain. My current chair is only 20 inches wide but does not have a tilt on the sides. I take up about 18-19 inches in the middle. there is no measurement on the site for the middle flat part of the chair. I am actually looking at the omega with softweave, I am only 5'4". I spend about 12+ hrs a day in an office chair. I am down to making a choice between this one and an ergonomic mesh office chair. Any help is appreciated

[@thedarkgift4442]

I have a problem with denim transfer. Before i realized it there is a shade of blue on it. Researching a solution. Do not sit with new blue jeans. Does anyone have this problem and have a cleaner recommend?

[@BenCad]

That sucks! Can’t say I’ve had this problem with new jeans here. Might be worth asking Secretlab for a suggestion but I’d assume they’d recommend their cleaning product - might be a good way to start though? I’ve had success using car-interior products on mine (not for blue jeans).