Service Teardown: HP Envy Move 23.8 inch All-in-One PC | HP Computer Service | HP Support

In this video, we will see how to repair and replace various parts when servicing or upgrading your HP Envy Move 23.8 inch All-in-One PC. Follow the steps in this video to properly remove the specific parts and then safely install the replacement parts for sustained or improved performance. You can directly skip to the specific chapters in the video corresponding to the parts to be repaired and replaced.
Chapters:
00:00 - Introduction
00:18 - Speaker chin
00:50 - Rear cover
01:53 - Battery
02:53 - HDMI daughterboard
03:49 - Carry handle
04:45 - Retractable feet
05:40 - Power button daughterboard
06:38 - Motherboard shielding
07:26 - Camera module
08:47 - Wireless LAN module
10:04 - M.2 solid state drive
10:46 - Fan
11:41 - Speaker
12:46 - DC connector
14:04 - Light sensor
15:29 - Wireless antenna
17:27 - Heatsink
19:06 - Motherboard
20:54 - Display frame/display panel
CAUTION: Improperly installing or replacing parts could damage your HP device or void your warranty. Before replacing any parts, check your warranty.
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This video was produced by HP.
Service Teardown: HP Envy Move 23.8 inch All-in-One PC | HP Computer Service | HP Support
• Service Teardown: HP E...

[@user-il1wk7ib4t]

What is the part number for the replacement retractable feet? And where can I buy them from?

[@fosterck13]

Is there a case of available for the envy move

[@user-di6yk7rb8j]

What is the part number for the replacement retractable feet? And where can I buy them from? One of mine is broken.

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to purchase retractable feet. I will do my best to assist you. Use the HP Parts surfer to identify the part: hp.care/3HaQ3e3 And order it via the HP Parts store: bit.ly/3nKMYrs Regards, HP Support

[@ammar-qk4oh]

hello, can you help me? im using HP All-in-One 24-df1133d PC so i want to know what kind part i can upgrade?and is the cpu solder to motherboard?thank you for your help

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about upgrading the parts of your computer. I will do my best to assist you. You can upgrade the processor and memory of your computer. Please refer 'Processor upgrade information' and 'Memory upgrade information' under the specification page to know about supported processor and memory: hp.care/4agfhFs Regards, HP Support

[@ammar-qk4oh]

@@HPSupport do you have any videos of tears down with same motherboard as my Aio pc?

[@DIYDEGEN]

What about the Ram? Is it solder in. Bought an 8 gig and it’s constantly reaching 80-90% usage just using chrome and KZbin

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I am here to help! May I know the product you are using? Let me know! Regards, HP Support

[@DIYDEGEN]

Envy Move. 8 gig. I bought at Best Buy. Looks like it needs the ram is solder in. I like the computer but the portability of it and the carrying handles. After installing in some apps and just browsing chrome with a few tab and watching KZbin and playing some Microsoft office the ram is used up. I think the 16 gig will resolve the issue. I thought it’s something I could upgrade, looks like it’s not. I was gonna purchase it through HP during the 4th of July sales the max out spec with 16 gig ram and 1 tb. But now the sales is over. 😢. 8 gig in this time is kinda small don’t you think. Will be returning it. Wish it could be 32 gig options. Also is this mountable with a vesa wall mount or do you have an adapter for it? I bought this to for the kids play room to entertain the kids. Hp has been innovating great products as of late. I really like the HP chrome Base. Why did you guys discontinuing it.

[@HPSupport]

Thanks for the reply. May I know the model number of your notebook? Regards, HP Support