Setting up Your Wireless Canon PIXMA TS3120- Easy Wireless Connect with a Mac

[@smileychina1818]

Very helpful, just when I was ready to give up and head to my local library. This video came in clutch. Thank you

[@melaniehinojos9431]

Only video that helped! THANKS :)

[@ndawgism]

Super helpful! Thanks!

[@AAa-zi2gs]

please how i can connect with my phone ..?!

[@CanonUSASupport]

Hi! We've got videos covering exactly that on our channel. If you've got an Android device, check out canon.us/48HGal6 and if you've got an iPhone or iPad, go to canon.us/3NYXj04 Hope this helps!

[@nicolasspecht3233]

It works. Thank u for this video!!!

[@rommelnubla4530]

Hi, im setting up my E3300 on my mac, once i get at the "test print" section it does not print and showing exclamation icon. If you open the window notification, it shows printing-connected to printer. What should I do?

[@CanonUSASupport]

Hi. The E3300 is not a US model printer. Our Canon friends in your region will be able to help with software and support information. Reach them at: global.canon Just select globe icon at the top right for product support options.

[@dulharsh]

how can my G3415 can be connected to my MacBook Pro its shown as not supported

[@CanonUSASupport]

Hi! As the PIXMA G3415 is not available from Canon USA, we're unable to support it. We recommend contacting the Canon company that serves the country or region your printer was intended for. You can find them by visiting canon.us/globalsupport and clicking on the map. Have a great day!

[@sabarish8842]

Thanks man it worked

[@NewLittleLife]

I'm trying to setup but when I get to the point where I need to choose my wireless router it does not appear. I've tried entering it manually but can't get it to work. Any ideas? My router is set up and works, it just doesn't appear in the setup.

[@CanonUSASupport]

Hi, Allison! If the method shown in this video hasn't worked for you, you may want to try using Wi-Fi Protected Setup (WPS) instead if your router is equipped for it. If your router has a WPS button, check out canon.us/bm7vr for a video with step-by-step instructions. Hope this helps!

[@itsayh]

I'm unable to open the setup application on my mac, it doesn't respond.

[@CanonUSASupport]

Hi, Jim! If you're using the CD that came with your PIXMA TS3120, we recommend visiting canon.us/v3hnv to get the latest version of the software. If you continue to have trouble, our US-based support team will be glad to help you for free at canon.us/SupportYT We hope this helps!

[@vishallalwani6070]

The website has changed from the time this video was created - when i enter the model number for my printer or for that matter any random number, it shows me a button to download drivers versus what this video shows where it asks to click 'Setup'. And if i move ahead with downloading the drivers, it shows me that a fatal error has occurred and doesnt let me download the drivers.

[@CanonUSASupport]

Hi, Vishal! While we have made some modifications to the site in the years since this video was published, the process is still largely the same. When you arrive at ij.start.canon, click "Set Up (Start Here)" and either enter your model number or click the model number from the categories below. Then, just click the "Download" button and you should be able to launch the installer from there. If that isn't working for you, try using a different browser. You can also try downloading the necessary files from the PIXMA TS3120 support page at canon.us/3fWC7qH Hope this helps!

[@khaleelvania3476]

After I download and press set up I press open but it says login with the administrator account to start this software

[@CanonUSASupport]

We recommend visiting your My Canon Account for some helpful troubleshooting and support options. You can visit your account here canon.us/account

[@nivispalacio3238]

Thanksssss

[@johnerazo9904]

Hi does this printer have a USB port in order to directly plug into a computer

[@CanonUSASupport]

Hi, John! Yes, you can connect your PIXMA TS3120 to your computer via a standard A-to-B USB cable which is available separately. We hope this helps!

[@SaketView]

hello, when i click the test print, its not working, pls advise what to do?

[@CanonUSASupport]

Hi Vijay. We can help get your PIXMA TS3120 printing. Take a look at our error code troubleshooting guide at: Canon.us/bpfrw If you're still having trouble, please contact our printer technical support team. You can reach them Monday-Friday 8:00 am to 8:00 pm ET at: 1-800-OK-CANON (1-800-652-2666) and they'll be happy to help.

[@kirstenrobertson5984]

Everything works until I get to add printer and there are no visible printers? :( been trying to sort this for hours now..

[@CanonUSASupport]

Hi, Kirsten! If you've successfully connected your PIXMA TS3120 to the same network as your computer, your computer should be able to see it. If this isn't happening, our US-based support squad can help make it happen. Take a moment to register your PIXMA TS3120 at canon.us/account and you'll get access to all of your support options including live chat and our toll-free number. Hope to talk to you soon!

[@HermannPatriote]

This is so bad system, what about if you don’t have wifi you can NOT see your printer ????pfff

[@yhe8642]

Hi, I can download the cannon TS3150 setup but it doesnt work in terms of installation. Can you advise me please?

[@CanonUSASupport]

Hi! As the PIXMA TS3150 is not supported by Canon USA, we're unable to guarantee that the US-version software and drivers available on the Canon USA web site will be compatible with your printer. We recommend contacting the Canon company that serves the part of the world your printer was intended for. You can find them by visiting canon.us/globalsupport and clicking on the map. Hope this helps!

[@jennycorke2980]

Is there a memory card slot and a USB port for the photos? I just need it for that, none of this wifi printing

[@CanonUSASupport]

Hi Jenny. The PIXMA TS3120 does not have memory card slots. We recommend taking a look at the PIXMA TR8520.

[@Yaknowdavibes]

can someone help me with the downloading phase, it just get stuck at a certain number then stops

[@CanonUSASupport]

Hi! You'll want to talk to our US-based support squad. They'll be glad to find a solution for you. Just register your PIXMA TS3120 at canon.us/account and you'll get access to all of your support options including live chat and our toll-free number. Hope to help you soon!

[@joellawrencedino3794]

Hi! im stuck at add the printer fro my mac. what should i do?

[@CanonUSASupport]

Hello Joel. If you have followed the instructions in the video for connecting your printer to a Mac, and are having trouble, our printer support agents are happy to walk you through the set up. You can reach them at 1-800-OK-CANON (800-652-2666) for advice. Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays.

[@thomasguimaraes8079]

very helpful

[@Ren-ef5qp]

it's not working for me. Says connection failed but my connection is fine. Someone help!!

[@CanonUSASupport]

Hi, Ren! If your wireless setup isn't going exactly as shown in the video, our US-based support squad will be glad to help you through it. Take a moment to register your PIXMA TS3120 first at canon.us/account and you'll get access to all of your support options including live chat and our toll-free number. Hope to talk to you soon!

[@ahmedsorush3726]

Hi, after I select my wireless network and enter the password, it says the encryption type of the router does not match the encryption setting.

[@CanonUSASupport]

Hi, Ahmed! If you're following the instructions shown in the video and you're not getting the same results, we recommend getting in contact with our US-based support squad for guidance. Just take a moment to register your printer first at canon.us/account and you'll get access to all of your support options including our toll-free number. We look forward to talking to you!

[@mootazjouini371]

thank you

[@IssieWeimo]

hi, do i need a router? im at university and we arent supposed to have our own router.

[@CanonUSASupport]

Hi! If you're unable to use a wireless router, your PIXMA TS3120 can communicate directly with your Wi-Fi devices using Wi-Fi Direct. Your printer's manual has more infroamtion on how to set this up. Hope that helps!

[@hebaelmahy]

hello i have a problem the printer is offline and there is x behind tge wireless and black ink is lighting

[@CanonUSASupport]

Hi! It sounds like there may be multiple problems happening here. If you're in the United States, our US-based tech support team is ready to help you at 1-800-OK-CANON (1-800-652-2666) or at canon.us/SupportYT If you're outside the United States, visit canon.us/ta6a and use the map to contact the Canon company in your part of the world. We hope this helps!

[@mehmetekici9948]

Canon Pixma TS.3120 very good printer For all print need ..

[@soccerpromo1325]

Thx u

[@emmanuellelevert172]

Not working

[@CanonUSASupport]

Hi, Emmanuelle! If the wireless setup for your PIXMA TS3120 isn't going exactly as shown in the video, you can get help at the Canon Community Forum. Canon product experts and your fellow Canon users will be happy to provide you with their know-how. Post your question today at canon.us/forum Hope this helps!

[@rumanctg]

I just want to know password?

[@CanonUSASupport]

Hi, Aliul! If you're being prompted for a password to access your printer on your network, the password is the printer's serial number. You'll find this on a white label on the back of the printer, and it consists of 4 letters followed by 5 numbers (for example, "ABCD12345"). We hope this helps!

[@rumanctg]

Canon USA Support Thanks

[@juanrivero3082]

Try one, two, three, four, times and this F* sh doesn't find any printer, I'm too piss now I almost put all this thing in the garbage.

[@CanonUSASupport]

We can understand your frustration, Juan, and our US-based support squad is ready to help! Take a brief moment to register your PIXMA TS3120 at canon.us/account and you'll be able to access your support options and our contact information. We hope to talk to you soon!

[@Cats4always]

it says the developer needs to update the app for it to work on my computer. I am getting frustrated, any advice would be appreciated.

[@CanonUSASupport]

Hi, Victoria! You can download everything you need for your PIXMA TS3120, including the latest versions of all of its apps, at canon.us/3fWC7qH If you need additional help, our PIXMA support team will be glad to provide it. Take a moment to register your printer first at canon.us/account and you'll get access to all of your support options including live chat and our 800 number. Hope to help you soon!

[@fazanaaax]

I'm having trouble trying to connect my Pixma ix6830 to wifi. When I downloaded the set up from the website it's in Japanese I think? So I have no idea what the instructions are saying.

[@CanonUSASupport]

Hi, Fazana! The printer model you mentioned is not supported by Canon USA. We recommend getting in touch with the Canon company that supports the part of the world that your printer was intended to be sold in. You can find that company by visiting canon.us/globalsupport and clicking on the map. Hope this helps!