Setting up Your Wireless Canon PIXMA TS3120- Easy Wireless Connect with an iOS Device

[@rijay3338]

I HATE THIS PRINTER i thought will make my life easier but this made me so frustrated everytime i try to print i try all and sometimes i am lucky to connect to my ohone sometimes not

[@CanonUSASupport]

We can understand your frustration and we're here to help! If you're having trouble printing or maintaining a stable connection between your printer and your phone, our US-based tech support team will be glad to assist you. Reach them weekdays at 1-800-OK-CANON (1-800-652-2666) or visit canon.us/SupportYT for additional support options. We look forward to working with you!

[@AliceSpaxxx]

Same...NOTHING HELPS...I can't print with the app and also not with my mac!!!!The network simply doesn't work, but my router is absolutely ok and new! I hate this printer...NEVER EVER will I buy something from canon!!!

[@deeceeei2760]

Same here I waste my money

[@cisum2935]

True !!

[@wonderplanet343]

Why can’t phones just print directly to Canon? WTH ?! Bluetooth hello...

[@gscd2881]

Thanks for continuing the long standing tradition of making printing a baffling ordeal.

[@CanonUSASupport]

Hi! If you've carefully carried out the steps shown in the video and you're running into problems getting your PIXMA TS3120 and your iOS device to work together, our US-based support squad will be glad to help you. Take a moment to register your printer at canon.us/account and you'll get access to all of your support options including our toll-free number. We look forward to your call!

[@fsl72]

@@CanonUSASupportor you could just design an engineer a printer that does its job, printing, which doesn’t seem so complicated, WITHOUT requiring CUSTOMER SERVICE. I know, radical idea.

[@paultuttle4236]

This thing is a piece of garbage. It won’t even sync with the WIFI and it’s brand new. I’m on my way to throw it in the trash, then off to buy a brother printer, I’ve had good luck with them.

[@CanonUSASupport]

Hi, Paul! If you need help with your PIXMA TS3120-series printer, our US-based tech support team is ready to provide you with free live help. Call us weekdays at 1-800-OK-CANON (1-800-652-2666), or you can visit canon.us/SupportYT for additional support options. We look forward to talking to you!

[@deeceeei2760]

Almost here

[@shannondoyle5162]

I’m really confused because when I go on the app it says that my printer cannot be found even though it’s connected to the Wi-Fi and want to do press my printer it comes up it says press the blue button on the printer but mine doesn’t have

[@CanonUSASupport]

Hi, Shannon! The blue button in question is the lower "Start" button. You can see it in the video at 0:55 near the bottom of the picture. If that button happens to be a different color on your printer, its function should still be the same, so be sure to press it when prompted. If you're still having trouble, our US-based support squad is just a phone call away. Take a moment to register your printer first at canon.us/account to access all of your support options including their toll-free number. Hope this helps!

[@spiros06]

When I try connect to the Canon ts3100 series as my wifi network then it writes No internet connection. What I'm doing wrong?

[@CanonUSASupport]

Try to re-install the software from canon.us/ijsetup

[@Stian2001]

When I am connected to the printer it says no internet connection?

[@iw3bmastEr]

Can I print if I’m on a different network but I am connected on the internet?

[@CanonUSASupport]

Hi, James! If you're on a different network from your PIXMA TS3120, you can still send print jobs to your printer via Google Cloud Print. We hope this helps!

[@yasminshiran9257]

Hello this vid was awesome helped a lot but but I have a question can you do it wirelessly if I don’t have a wireless router cause I have a wired router

[@CanonUSASupport]

Hi, Yasmin! If a router isn't an option, your PIXMA TS3120 can communicate with your iOS device directly when you put the printer in access point mode. Check your printer's manual for information on how to activate this feature. Hope this helps!

[@vnxity-63070]

What happens if its the number three

[@CanonUSASupport]

Hi! If your wireless setup didn't play out like it did in the video, then we recommend talking to our PIXMA support team for additional guidance. Take a moment to register your PIXMA TS3120 first at canon.us/account and you'll get access to all of your support options including our 800 number. Hope to help you soon!

[@cb8540]

Hello! I have successfully done all these steps. I can only print photos but I can’t print documents. I need help huhu

[@CanonUSASupport]

Hi. You'll find additional How To Videos at: Canon.us/gx2py If you're still having trouble, access additional technical support options from within My Canon Account at: canon.us/account

[@mmohan9311]

Hi iam using 3100so very bad vast of many

[@leonardgarcia9410]

I cannot conect to the printer can you guide me

[@CanonUSASupport]

Hi, Leo! If the wireless connection process isn't going exactly as shown in the video, we'll be happy to help you out. Take a moment to register your printer at canon.us/account to unlock all of your support options including our US-based over-the-phone support. We hope to talk to you soon!

[@wo-lf9774]

What happens if the error button is on how the duck am I supposed to get rid of that huh, the numbers fluctuate between 4 E 0, what the hell am I supposed to do CANON

[@CanonUSASupport]

Hi! Your PIXMA TS3120 is displaying "E04" which is short for Error 04. This error means that one or more ink cartridges are not properly installed. Please make sure that you're using genuine Canon ink cartridges, that you've removed all of the protective tape from each cartridge, and that you have each one fully and firmly installed in the printer. If you've made sure of all this and the error message persists, our US-based support squad will happy to lend you a hand. Take a moment to register your printer at canon.us/account and you'll get access to all of your support options including our toll-free phone number. We hope this helps!

[@MarjiAbehero]

What if my wifi from canon is saying unsecured network

[@CanonUSASupport]

Hi! If you have your router set up to provide a secure wireless network and your PIXMA TS3120 is saying that it's not, then our PIXMA support team will be glad to figure out a solution for you. Take a moment to register your printer first at canon.us/account and you'll get access to all of your support options including live chat and our 800 number. Hope to help you soon!

[@player7987]

How can I disconnect it from my wifi since I changed my wifi

[@CanonUSASupport]

Hi! If you wish to disable the wireless function on your PIXMA TS3120, just press the network button. That's the button with a little antenna on it, directly below the power button. When you press the network button, that same antenna icon should disappear from the printer's LCD screen. When that icon's gone, your wireless function will be disabled and you can reactivate it at any time by pressing the network button again. Hope this helps!

[@player7987]

@@CanonUSASupport mine is a pixus ts3130s does it work the same?

[@EmeraldsHoneyComb]

Can u set up without wifi at all?

[@CanonUSASupport]

Hi! If a Wi-Fi network is not an option, your iOS device can still communicate with your PIXMA TS3120 by putting your printer into Wireless Direct mode which turns your printer into an access point. The two devices will be able to talk to each other directly. You'll find more information in your printer's manual. We hope this helps!

[@Germinal2313]

Thank you so much! Very clear and brilliantly explained. I’d been trying to set this up for a while.

[@taedadem0nnn449]

What size should my printer paper size should be?

[@CanonUSASupport]

Hi! Your PIXMA TS3120 can accept paper ranging from 4" x 6" to 8½" x 14". We hope this helps!

[@jatvy.4747]

@@CanonUSASupport it doesn't support A4?

[@SpyrooTUR]

Jatvy. it does

[@cyrilshanesebial7736]

I was about to turn off the printer (TS3140) but the moment when I clicked it, the power lamp starts blinking. Whatever I pressed, it won't stop so I decided to unplug the printer immediately just to turn off. What are the proper ways to turn off this printer?

[@CanonUSASupport]

Hi, Cyril! Turning off your printer is as simple as pressing the power button. When you do that, the printer will launch an automatic shutdown procedure that may take a few moments to complete and the power light will blink during that time. Once the process is done, the printer will fully shut down and the power light should turn off completely. Hope this helps!

[@cyrilshanesebial7736]

@@CanonUSASupport However the blinking lasted for an hours already. Still need to wait?

[@MuhammadAbdullah-cy7vm]

My printer doesn’t connect to Wi-Fi, what should I do?

[@CanonUSASupport]

Hi, Muhammad! If you've followed the instructions shown in the video and you haven't had any luck, our PIXMA support team will be happy to help you get everything connected. Take a moment to register your PIXMA TS3120 at canon.us/account and you'll get access to all of your support options including live chat and our toll-free number. Hope to help you soon!

[@macfoca7741]

Hi everyone, I have a Canon TS3452 printer with a scanner, does anyone know how to scan a document with this printer, I regret purchasing it now, already contacted cannon UK support, they are useless,

[@CanonUSASupport]

Hello Mac: You can find a series of tutorial videos on scanning on our website here: canon.us/30dNmXq . Once on the site, simply click on the [How to Videos] button. You will see seven tutorials on the scanning process for different computer types. We hope this helps.

[@macfoca7741]

@@CanonUSASupport Yes it did help, thank you, it was so simple but it was not in the manual, it is a pity I had to contact you for this but thank you very much.

[@rebeccaoostbeek2004]

I need to add an password when connecting the printer to phone, what is that password?

[@CanonUSASupport]

Hi, Rebecca! If you're connecting through a wireless router, you'll probably need to enter your network password. If your iOS device is communicating with your printer directly without a router, then the password will most likely be the printer's serial number. You'll find this on a white label on the back of your printer with the serial number consisting of 4 letters followed by 5 numbers (example ABCD12345). If neither of these work, then we recommend contacting our PIXMA support team for additional guidance. Take a moment to register your PIXMA TS3120 first at canon.us/account and you'll get access to all of your support options including live chat and our 800 number. Hope this helps!

[@davidg9927]

Cannot connect to access point… or 5 g

[@CanonUSASupport]

Hello David! If you have reviewed the video and need more help, you can find personalized support by registering your printer to your My Canon Account. Here is a link: Canon.us/mcahy We hope this helps.

[@davidg9927]

@@CanonUSASupport in Canada … so far not able to get any solution ….

[@CanonUSASupport]

Thanks for mentioning that, David. If you're in Canada, you'll want to contact our colleagues at Canon Canada. You'll find them on the web at www.canon.ca Have a great day!

[@davidg9927]

Doesn’t work with access point wifi

[@CanonUSASupport]

Hi, David! If you're having trouble getting your PIXMA TS3120 and your iOS device to talk to each other, our PIXMA support team can help. Take a moment to register your printer first at canon.us/account and you'll get access to all of your support options including live chat and our toll-free number. Hope to help you soon!

[@davidg9927]

@@CanonUSASupport in Canada and doesn’t seem to work with a 5 g access point from main router

[@p_dejen4617]

Thank you so much. Very helpful

[@reymarjasper421]

my printer has its password so i cant connect to it

[@CanonUSASupport]

Hi, Reymar! Your printer's password is its serial number. You'll find that on the back of the unit and it will consist of 4 letters followed by 5 letters (example ABCD12345). We hope this helps!

[@ellahuang5675]

I can’t set connect my printer to the WiFi

[@CanonUSASupport]

Hi, Ella! If you've done your best to follow the instructions in the video and you're not having any luck, our US-based support squad will be happy to help you. Take a moment to register your PIXMA TS3120 at canon.us/account and you'll gain access to all of your support options including our toll-free phone number. We look forward to your call!

[@arabiyagirltv3684]

It’s really easy to connect your phone to the printer! Thanks for this helpful video.

[@christiegeoffroy3543]

Non francais

[@kimdahyun8102]

HOW CAN I CONNECT MY WIFI TO THE PRINTER

[@CanonUSASupport]

Hello Bon: Canon has video guides for doing a wireless setup for your printer and a Windows or Mac computer. These are available on the Canon website at the link here, under the Wireless Help section: Canon.us/zuxe6. If you have trouble after carefully following the video for your computer system, you may want to contact our printer support agents. They can be reached at 1-800-OK-CANON (800-652-2666) for advice. Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays

[@falonesdaily]

Thanks so helpful

[@leonardgarcia9410]

There orange color appeared

[@Stian2001]

I think the secret to get this printer to work is to have a pc. Connect the printer by wire with USB 2.0, A - B, 1,8 m and go from there. Thats the only way this printer will work period. Wifi and all is just bs cause it does not work at all

[@jowho2659]

After three years of trying to print wirelessly I give up. I’ll never buy a canon product again ,

[@CanonUSASupport]

Hi, Jo! If you're having trouble setting up or using your PIXMA TS3120, our PIXMA support team will be happy to help you. Take a few seconds to register your printer first at canon.us/account and you'll get access to all of your support options including live chat and our 800 number. Hope to help you soon!

[@my_world7294]

Where do i get the password from??

[@CanonUSASupport]

Hi! Your password is most likely your printer's serial number. You'll find this on a label on the back of the printer. The serial number consists of 4 letters followed by 5 numbers (example "ABCD12345"). Hope this helps!

[@deeceeei2760]

What a waste iTS NOT WORKING I USE MY LAST PENNY BUYING THIS BECAUSE I REALLY NEED IT BUT WHAAAT HAPPENED ???

[@CanonUSASupport]

Hello Lene, We understand you are having trouble with the wireless set up of our TS3120. If you cannot connect after following the steps in the video, you may wish to contact our printer support experts. The printer agents can walk you through the set-up. They can be reached at 1-800-OK-CANON (800-652-2666) for advice. Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays.

[@deeceeei2760]

And pls update the video up ☝🏻 becauase the app from the video wsnt the app coming out in out app ( yes its canon print ) but it shows when you open the app the home of the canon printer wasnt same at all

[@jjhhn]

thanks a lot 👍👍👍👍👍

[@midodido1941]

thankx man

[@brad349miller]

This is physically a good printer. The UI is HORRIBLE.

[@Mr.HGamerHypeHype]

This printer works fine

[@8samgaballa]

Mines needs a password

[@CanonUSASupport]

Hello, Sam! If you're experiencing an issue during setup that isn't covered by the video, we suggest reaching out to our friendly support team who will be happy to look into it for you. Take a moment to register your Canon printer first at canon.us/account and you'll get access to all of your support options including live chat and our 800 number.

[@calala2527]

Thanks a lot

[@stephentod1167]

Canon, this is the WORST printer ever, please no condescending comments about contacting you, tech support only available limited hours

[@CanonUSASupport]

Hi Stephen. We're here to help get your PIXMA TS3120 connected. You can reach our printer technical support team Mon-Fri 8:00 am to 8:00 pm ET at: 1-800-OK-CANON (1-800-652-2666)

[@abdulbasitloco9621]

The worst printer to buy ever!! Stay away from these printers

[@CanonUSASupport]

Hi! If you're encountering any problems with your PIXMA TS3120, our support team will be happy to help you resolve them. Take a moment to register your printer first at canon.us/account and you'll get access to all of your support options including live chat and our toll-free number. Hope to help you soon!

[@brennan7859]

This printer is garbage. nothing will print on my phone it’s so frustrating.

[@CanonUSASupport]

Hi, Brennan! If you're following the instructions shown in the video and you're not having any luck, our PIXMA support team will be glad to help you get connected. Take a moment to register your PIXMA TS3120 first at canon.us/account and you'll get access to all of your support options including live chat and our toll-free number. Hope to help you soon!

[@SoulAmatus]

Isn’t working. This printer was a waste of money. More work than it’s worth.

[@CanonUSASupport]

Hi! If you're having trouble getting your PIXMA TS3120 to work the way it's supposed to, we recommend contacting our US-based support squad. Just take a moment to register your printer at canon.us/account and you'll find your support options and our contact info there. We're confident our team can help you!

[@christiegeoffroy3543]

En francais

[@CanonUSASupport]

Hi Christie! You can find support for languages, other than English, through our global support website at the link here: Canon.us/globalsupport We hope this information helps.

[@patrickstewart9937]

I hate this printer

[@CanonUSASupport]

Hi, Patrick! If you're experiencing problems with your PIXMA TS3120 beyond what the video covers, our US-based support squad will be happy to lend you a hand. Take a moment to register your printer first at canon.us/account and you'll get access to all of your support options including live chat and our toll-free number. Hope to help you soon!

[@michaelclarke7368]

Printer is garbage

[@CanonUSASupport]

Hi, Michael! If you need any help with your PIXMA TS3120, our US-based support squad will be glad to provide it. Take a moment to register your printer first at canon.us/account and you'll get access to all of your support options including live chat and our toll-free number. Hope to help you soon!

[@Jaspreet-singh-sandhu]

This printer 🖨 sucks.

[@CanonUSASupport]

Hi, Jassa! If you're having trouble getting your PIXMA TS3120 to talk to your iOS device, our US-based support squad will be glad to find a solution for you. Just take a moment to register your printer at canon.us/account and you'll get access to all of your support options including our toll-free number. We hope to talk to you soon!