Setting up Your Wireless Canon PIXMA TS5120- Easy Wireless Connect with an iOS Device

[@AdrianaRuivo]

What do we do if it does not work ??

[@francissaal3987]

thank you so much, very helpful!👍🏽

[@financiallife3696]

I have the same SSID as my old house and even after resetting the printer it still tries to reconnect using stored password for old SSID. Troubleshooting steps say make sure passphrase is correct but can’t find any way to change or view passphrase

[@CanonUSASupport]

Hi. For help with connection issue, visit our Wireless Help Guide at: Canon.us/pmye If you're still having trouble, access additional technical support options from within My Canon Account at: canon.us/account

[@Aloiiisia]

i currently have the same issue. Did you find a resolution ?

[@alextellezrosales4868]

I need help on how to Connect my printer to my iPhone because this doesn’t work

[@CanonUSASupport]

Hi, Alex! If you've followed the instructions in the video and haven't had any luck getting your PIXMA TS5120 to talk to your iPhone, our US-based support squad will be happy to help. Take a few seconds to register your printer at canon.us/account and you'll get access to all of your support options including our toll-free number. Hope to talk to you soon!

[@gleegirloz]

I hope it works, I just ordered one....gulp!

[@CanonUSASupport]

Hi! We're confident you'll love your PIXMA TS5120 and if you should happen to run into any problems or need any questions answered, our team of PIXMA support experts will be glad to help. Register your printer as soon as you get it at canon.us/account and you'll always have access to all of your support options. Thanks for choosing Canon!

[@metan0iia]

I don't have have the LAN settings button on my printer

[@CanonUSASupport]

Hi! If your printer doesn't match the PIXMA TS5120 shown in the video, you might have a different printer model. We recommend double-checking your printer's model number and then checking our channel for the right video. If you still need help, our US-based support squad will be glad to help you. Just take a moment to register your printer at canon.us/account and you'll find our contact information and your support options. Hope this helps!

[@mouatazmouataz413]

وسمها لبلكاسي

[@abrahamvazquez4244]

Whenever I’m on the last step it says that the printer is busy

[@CanonUSASupport]

Hi, Abraham! If your setup isn't quite going how the video shows it to be, we recommend getting in touch with our US-based support squad so that they can smooth it out for you. Take a moment to register your PIXMA TS5120 at canon.us/account and you'll get access to your support options which include live chat and our toll-free number. Hope to talk to you soon!

[@gleegirloz]

Can I print from my desktop?

[@CanonUSASupport]

Hi! Yes, your PIXMA TS5120 can print from your desktop computer. Visit canon.us/kcke6 for the Windows version of this video and canon.us/vz3je for the Mac version. Hope this helps!

[@pramitgurung2514]

Not working😢

[@3rzevents]

Omg this does not work

[@CanonUSASupport]

Hi! If you've followed the steps shown in the video and your PIXMA TS5120 isn't playing ball with your iOS device, our US-based support squad will be glad to help you. Take a few seconds to register your printer at canon.us/account and you'll get access to all of your support options including our toll-free number. We look forward to your call!

[@F0nzey]

it works for me

[@techwin2]

Just ordered a Canon PIXMA TS5150.

[@jKm-yn5lz]

Hi how to print by my phone because I have it but I don’t know how to Bluetooth

[@pramitgurung2514]

I tried from ipad

[@CanonUSASupport]

Hello! We're sorry to hear about the setup. If the video tutorial was not helpful, you'll find your personalized support options within your My Canon Account at canon.us/account

[@AlexHPhommarath]

How do you scan things on an android phone

[@CanonUSASupport]

Hi, Alex! You can check out the Android version of the same procedure shown in this video at canon.us/xd85c Hope this helps!

[@Kiimcutie64]

I have the same printer, but I need help on automatically connecting my phone to my printer once I turn it on. Because everytime I turn it off I have to input my WiFi password everytime I want to use it & it’s annoying. How can I fix this ?

[@CanonUSASupport]

Hi, Kimberly! That's an odd problem as connecting your phone to your printer should be a one-time process. Both devices should continue to see each other as long as your network's information doesn't change and each device's IP address remains static. Our US-based support squad will be glad to help you with this. Just register your printer at canon.us/account and you'll get access to all of your support options including our support team's phone number. We look forward to your call!

[@jasilynthegirl]

Do you need WiFi for this 😭😭 I can’t afford WiFi right now but need to print.. I use hotspot from my phone but I doubt u can connect printer and phone to that.. 😒 I miss when things where pluggable for free .. convenient and till it’s not is the new wave 😔🌊

[@CanonUSASupport]

Hi, Jasilyn! If you don't have access to a wireless router, your PIXMA TS5120 and your phone can communicate with each other directly when you use the printer's Wireless Direct feature. You'll find this option in your printer's setup menu under Settings > Device settings > LAN settings > Wireless Direct. Your printer's manual goes into greater detail. Hope this helps!