Shark Rotator Vacuum - Access Brush Roller Belt

[@dawnellebryant2244]

7 YEARS LATER AND THIS VIDEO IS STILL NEEDED. YOU ROCK.‼️ Thanks so much for this. My poor shark was a hot mess from years of heavy cleaning, dogs cats etc. I found the tool to my Milwalkee Fuel Brushless 3 n 1 power drill, that removes the drill screws worked perfectly!!! It looks like an Allen wrench but has the star shape and a hole in the center to let the tamper resistant bump in center of screw to go into it.

[@angalablank]

Thank you so much for this video!! My husband recently passed away and now I have to figure out how to do all this stuff myself. This was truly so so helpful thank you!

[@Jean78578]

Glad it was helpful.

[@StephenCole-k7t]

Thank you so much for this video. I probably would not have found the third hidden screw without it! I watched two other videos and they missed it. Your tip on removing the side plate to access the plug was most helpful. Keep up the good work! You are right about the design. It was engineered to assemble, not to be worked on. My last vacuum had two screws and the plate had two tabs to remove the cover plate to access the drive belt and roller. So much more user friendly! I am a retired Master Electrician with 50 years in industrial maintenance and I know a useful video! Used to be you could use the tech data that came with the equipment. Now I find myself using a lot of KZbin videos. Thank God for KZbin and for the good videos I find there!

[@Jean78578]

Awesome 😎

[@roncook8409]

That was an awesome video, Donna, and very refreshing to have a Lady who knows her way around a toolbox. I enjoyed your video and hope you keep making more. Very informative. A Thousand Thumbs Up For That One! Thanks, for the helpful hint on removing the front caster wheels to gain access to the two hidden screws. You saved me a ton of time figuring it out for myself.

[@donnamartorano4323]

From one Donna to another, I cant THANK YOU enough. Ive been repairing and selling used vacuums for years and never found anything this complicated to replace the belt !!! Like one person said, 'Shark wants you to throw this away and buy a new one'. As I picked this up out of the the trash, Im sure, that's exactly what the previous owners did. Seeing that this machine looked so new, I just figured a good cleaning and new belt would do the trick. Not so fast !!!! Had a big problem with those Torx screws with the nub in the middle. Guess I need to buy the right bit to remove the screws. I did give up and then checked KZbin. Its always a God send, when I cant figure things out. I still have a ways to go but thankfully I now have a great video to guide me !!!! Cant thank you enough !!!

[@strangytie]

Still helpful 6 years later! I struggled to get my screws out with a T20 despite it seeming like the right size, as the center of each screw actually has a small protrusion that prevented me from getting into it. I switched to a flathead size 3 and shoved it against the center peg and that worked like a charm!

[@j3o5h8n5j5a3y8]

I had to do that on the deep screws because my special tool would not fit.

[@jasonsnyder827]

Wow. You are awesome. I was only looking for how to disassemble the top to access the brush/belt and I can usually figure this stuff out but I'm glad I picked your video. I was perplexed and frustrated and never suspected there were the two screws under the rollers in the front. I also appreciate the fact that you pointed out that you need to be aware of the wires in the back when you put the top back on so they don't get pinched is a life saver. Great video. I'm a big fan!

[@Jean78578]

Thanks!

[@Jean78578]

Thanks!

[@jeansabel3010]

thank you very much!!!! First vacuum I ever owned--I am 63 yo--that was a MAJOR production to change the belt!!!!! Couldn't have done it without this video! I DO like it cuz it can fit into small spaces AND actually has a light on it(!!! MORE vacuums need to bring the lights back!), but what a hassle!!

[@GehrigFerguson]

This video was a life saver for me! I don’t think I would have discovered the 2 screws beneath the wheels without it. Can’t thank you enough!

[@Jean78578]

Welcome!

[@bjjensen3792]

Thanks for posting this. I thought I had all the screws out but it wouldn't come apart, so I jumped on KZbin and there you were! Great explanation for taking this thing apart. I appreciate your clear and concise instructions. This was a huge help.

[@davefilicicchia6341]

Thanks for the info; especially about the 3 "hidden" screws. One other thing, especially on machines that have been used for a while: clean all of the fuzz and hair especially from the numerous motor cooling slots! Mine had significant buildup, and keeping them clean will help keep that motor cool; it has its own internal fan near the electrical brushes for the motor. Plus there was a ton of hair wrapped around the end of the motor shaft near the pulley.

[@vjdaisyboys1710]

This video was so very helpful. Didn't know what else to try to get the roller mechanism working again. I never would have found all those screws without your assistance. Thank you for saving my vacuum.

[@johnvicks7153]

Awesome! I would have never found those two screws behind the wheels! I was getting a bit frustrated until I watched this. Thank you, and my wife thanks you because I am no longer cussin'!

[@ExkupidsMom]

Thank you, Tech Angel! You are my hero for the evening. My son and I spent ages trying to take the thing apart. And all I can think of is, who are the geniuses who designed this mess? Brushes need to be cleaned often enough that accessing them should be easy. This is just nuts. But a bit less-so now that I found you.

[@jamesgoetz6100]

Great video. You save even the most mechanically inclined lots of time by helping us just get to the point rather than figuring out things as we go. Time is money! Thank you.

[@mavamQ]

My son bought a house and in it was a Shark Rotator. He tried it and said it didn't pick up well. I turned it up and noticed the beater/brush was not spinning. I thought maybe the belt was bad. Thanks for the tips about the the hidden screws. I got it apart and the belt is good. I then noticed a switch and thought I'll bet the beater/brush motor doesn't spin on less that switch is on. The switch it on when the handle is tipped down, So I reassembled it and yes the beater brush works. So, I'm still at a loss as to why my son says it doesn't pick up well. A helpful video.

[@philipzanoni]

Most thorough and intelligent and informative Vaccum Lady on the web. Thank you. 😊

[@Jean78578]

Wow, thank you!

[@kenc165]

Hey Donna, Very helpful video thanks. See you’re still ding DIY videos 7yrs later. Great stuff. New subscriber.

[@thomashegland8600]

One of the most important parts of the Video - It's a great Video by the way - is the switch being shown at the 3:08 mark in the video. If that switch fails, it will prevent the beater bar (rotating brush) from working. It could be stuck on or off. Ours was stuck off and would not turn on. The switch did not spring back and click like shown in the video. This happened on ours and a quick call to Shark Corp got a replacement Motorized Floor Brush Assembly on the way and a prepaid shipping label to send back the defective one. They need your model number on the silver sticker and the date code on the power cord plug - code is on one of the blades that plugs into the wall. it is stamped into it. We are out the vacuum till the new part gets here, but I have to give them props for great customer service and an easy warranty claim process.

[@atn1997]

This was my problem too. Thought just a bad belt or hair clogged up but no brush indicator light on at base when brush button was lit up by the power button.

[@inulg]

We fixed the switch, ours was also stuck in the 'off' position... took it apart and removed the green section from its plastic housing and the switch popped BACK up into the 'on' position!!!! Put it back together and everything is working as it was before... phew! :)

[@jamilabbasy]

Same thing just happened to me. My switch has failed. For less than $5, you can get a 5 pack on Amazon.com. Thanks for this great video!!!

[@LusineKhachatryan-lucykross]

can you send me the link and also how did you replace it? I see the wires are connected tight and the ones on amazon have 3 connectors.

[@jamilabbasy]

I just replaced the green switch with the one from Amazon last week. Ignore the middle prong and only use the outer two. You will first need to strip back the black shrink wrap and then cut off the old switch. They are NOT slide on connectors, but rather the wires are soldered to the switch prongs. Simply solder the wire to the new switch in the exact same positions.

[@moose7322]

Lady you did a fine job of showing how to disassemble my product .....THANKS

[@thebarkingofthedogs]

Your are indeed an angel. I never would have found the screws under the rollers!. You are correct. The wiring is very poorly designed. When I pulled to cover off I found the white wire completely severed and the other two were severely dented. I got it running thanks to you.

[@primesspct2]

Thank you Donna!! Even the blankety blank manual didn't cover this! Here I was proud that I had figured everything else out on this vacuum cleaner! I hope I am able to do this as well as you did, my machine is older with hard wear and tear. The tiny wheels in the front don't want to come off...?? I will come back and let you know. BTW anyone happening upon this. Before this i thoroughly dismantled my machine and cleaned and conditioned every seal on the thing. This really helped with suction. I also clean the hepa filters once a month its easy.

[@Jean78578]

I'm glad it was helpful!

[@clvrblond1163]

I'm sure it's been at least 8 years but your video is still being watched thank you so much!

[@Jean78578]

Glad it was helpful!

[@SinisterChris]

This helped so much! I couldn't find the screws under the little wheels.

[@Nope-nope707]

It's a good thing I remembered to check KZbin BEFORE breaking my vacuum. Those hidden screws under the wheels would have been the death of me.

[@1eddjump]

Thanks for your help Donna. I had missed the two screws hidden under the rollers, and I knew that I had to be missing something so I decided that I had better check it out online. I'm extremely thankful that I did!!!

[@ttall6136]

Those darn hidden screws...I've litely tried a few times to get at the roller brush...Thanks for being brave enough to go into parts unknown!! Thanks so much!!

[@dugefresh7023]

Very easy learn Tech Angel- My takeaway from this was "Companies should never screw around with customers, especially Angels, it may very well be within their wheelhouse"! Thanks again Donna.

[@bobbifraleyisbell355]

This is the most helpful video I have ever seen. I’ve been trying for weeks to figure this out. You gave the necessary information without a lot of unnecessary talk. Thanks!

[@vacuzman]

Thank You so much for this video.. I picked up one of these vacs at an estate sale and it was filthy.. I took everything apart and cleaned it except for the brush roll and the top cover as I could not figure that out.. I even took off the wheels in hopes of removing the top part to get to the brush roll and to clean the inside of the housing around the brush roll.. Your video showed me everything I need to do... Thanks again!!

[@IntenselypositiveNOW]

Hi Donna! Thank you! You’re the only video that told me how to get that cover off, and especially that little screw under that hose access port. You rock! I hope you got rich already. Have a great Christmas - WHENEVER you read this.

[@johnfrancis1798]

FINALLY...a smart how-to vid for the Rotator. All i wanted was the specifics and a heads up for any surprises. Instead i found myself either being taught like a child to do the same things that are on the first few pages of the user manual, or I was watching someone basically figure it out as he made the video. Great job. Exactly what i was looking for. Thanks for the warning about the connected cable under the cover. Also. i hate the design of cable routing at the neck too. They actually improved it on the Apex models. Again. great video.

[@l.a.picasa]

Thank you for this. I would have had absolutely no idea to check under the little wheels by the roller brush for more screws to remove! I agree with you about the designing of this thing. It is extremely frustrating and inconvenient to maintain!

[@country_roadsWV]

Excellent DIY! Thank you so much! Tips on hidden screws & connections was awesome. Mine has many miles of industrial cleanup on it. Now roller brush and cover look like new again & cleaning the bottom hose out with baby brush also gave it new suction life. BTW - baby wipes works great for cleaning roller brushes because everything sticks to baby wipes to keep from soaking the roller brush in harsh detergents and oversaturing.

[@weiwung]

Thank you Donna! My brush roll stopped working. Followed your video to disassemble and after removing the lint and dust on the brush roll switch (KW4-3Z-3), it’s level is springing back up again with a strong click like you have on your video (at around 3:08). Reassembled everything back and the brush roll is working like new again. Awesome job on the video!

[@Jean78578]

Awesome!

[@rachula]

Used this video again as a refresher. I think my problem this time is in the hose, but I still needed to get the hair out. Thank you again!

[@adamlasser7906]

Thank you, thank you, Tech Goddess! I was not aware of the screws behind the rollers. Thanks to your video, I became aware of them. I was then able to remove the cover and complete the maintenance. I owe you a whisky. 👍😊🥃

[@trishtelesco699]

Thank you so much. The company wanted me to pay $89 for just the bottom section of the devise just to fix the belt. Your video helped greatly

[@tiffanymorgan3855]

Thank you for posting! My roller brush stopped turning, and so I followed your video to take it apart. My little green switch was not working like yours in the video...popped it off and was going to buy a new one, and then it started working again (it was jammed). Really appreciate the video!

[@wseverin]

I don't think the video mentioned it, but my Shark Rotator vac head was held together with Torx T20 "tamper proof" screws all except a couple of philips head at the wheel axles. If you're having trouble getting screws out and in, get a small set of Torx Tamper Proof keys with a T20. Just FYI, Harbor Freight has a simple set (brand Pittsburgh) for about six bucks.

[@karlieskaggs6857]

Thank you for saving me from hours of frustration

[@wodkahful]

I would never have found the screws under the front wheels! Thank you! Concise and thorough demonstration!

[@rmwarwick]

Thanks for taking the time to post this. Very helpful. The lower hose breaking and getting holes in it, is another common failure point where you start to lose suction. They are readily available online for

[@janecharchenko7065]

Thank you. You are an angel. I was pretty sure there were screws under those little rollers but I would not have had the courage to pop those rollers out without your video. Thanks very much.

[@mikeshhh5086]

Great job on the video, Donna. Your attention to detail and common sense is impressive and the disassembly was well done so I wanted to thank you for putting in the effort to make the video.

[@bwynn3296]

Omgosh you don't know how helpful your vid was. I watched several other vids, by men, n was not helping at all. Leave it to women. You had all the detail. I didn't kno about some of the hidden screws. I thank u so very much.

[@shoehn28]

It very important to feed those wires through the middle of the round part just above the switch (seen at video time 3:10) . Yours are behind where they need to be. Slide that "clearish" bushing out. There's a slot that you slide the wires through to get them on the inside of the bushing. Then, slide the bushing back in. It only fits back in one way. That will protect your wires from getting crimped. That's where I went wrong last time I had it apart to clean: the white wire was outside of the bushing and got crimped until it broke.

[@annettejones8701]

Thanks very helpful

[@martyd2565]

Scott is correct that the wires are supposed to feed through the center of the white grommet. Mine was assembled incorrectly from the factory. Pinched wire eventually broke causing the roller motor to stop. Soldered splice and good to go.

[@adamsmith1182]

I was going to comment about the screws under the wheels, but a few hundred people beat me to it! Thanks for making such a clear and thorough video

[@wildwest5436]

6 years later your expertise still assists greatly! Thank you thank you!😊

[@victoralph17]

Thank you for this great video! Before I watch your video, I still can not take the access to the brush because I can't take the cover off. Until you showed all the fasteners and screws. Thank you.

[@jstiles53]

Followed these directions. My vacuum is working fine now. I'm not sure that I ever would have found all of the "hidden" screws. Thanks for the information.

[@natashamihalko7775]

This video was very very helpful! I couldn’t figure out where the other screws were. I really appreciate this!

[@Databyter]

Great guide. Saved us doing some damage forcing it apart without the hidden screws being found, and also of course saved us some money if we would have taken it in. Pretty straightforward and I do most of my own repairs and maintenance. But this one had me stuck. I was about ready to force the head apart thinking that there were some snap clips or something. Those hidden screws were definitely worth finding. Glad I did an online search first. I'm pretty careful these days. A youtube search only takes a few minutes and is great insurance. Great video. Databyter

[@arbrubaker]

Thank you very much for this video! I couldn't find the last 3 screws to tear this apart and I got that location from your video. The reason for tearing it apart is that the brush wouldn't activate when it should. I took this apart ad found the green switch that you showed that should activate the brush when you move the vacuum. This was broken on mine so I took the wires off of the switch and essentially hot wired it together. NOW, the main switch on the vacuum controls if the head runs or not. Not two separate switches. I threw the old one out. Thank you so much for helping me get to where i needed to get! :)

[@JustChiminin]

Thank you Tech Angel for your help on this. The newer models use security screws which require a T16 Torx S2 security bit. But otherwise the info is spot on.

[@amyrenee9165]

Thank you! I couldn't find anywhere what screw driver I needed. None of these videos said. They just said unscrew them.

[@isabellavision]

Thanks for “just chimin’ in” - that’s the info I needed for mine (apparently a newer model). Does this mean Shark doesn’t want people messing with the belts? Or just a concession to vacuum service and repair shops?

[@LouMotley]

Just want to say thank you very much for the heads up walk thru. Fixed our vacuum (just reseated and made sure everything was clear...think it was the relay switch in the pivot wasn't disengaging). Anyway, was able to take apart, inspect, and reassemble everything with ease. Our household thanks you.

[@north005]

From all us men out there, thank you for this video.

[@vgustafson]

Donna! Thank you so much. The owner's manual is really lacking in important info such as this. Thanks again. You rock!

[@maryannoneal-jobe4750]

So glad I found this video. I have always repaired my vacuums, well for the last 31 years! But this one - I was about to grab the utility knife and then the sledge hammer 😂 only to see the two more hidden screws on your video. Thank you.

[@tammieschmidt3171]

Still helpful 9 years later!!!! Thank you!❤

[@Jean78578]

Yeah!!! 🎉 🎉

[@Bleighsadventures]

Thank you so much, my Shark has been in storage since 2019, today I decided to take off the top, I couldn't of done this without your video, I thought it was the belt, we'll it was a cracked hose, and I fixed it, now my brush is a Rollin 😊

[@Jean78578]

Glad it helped!

[@maryparlier468]

Thanks you rock! We just did this and realized you don't have to take out the screws for the big wheels. We were lazy and figured we didn't want to lose them and it still worked beautifully!

[@SissilyC]

Thank you for teaching us how easy is for us to fix this kind of vacuum . I just had a problem with the bush, and based on you video, I was able to fix it. Again, super thanks!

[@davidtfranke]

Donna, Glad to see a woman running this tutorial, glad to hear about the wire design, glad to have the pacing right, the audio strong, and the lighting good. Also, you know what you're talking about, which isn't true of many "helpful" videos. Thanks. David

[@winterhorses]

One thing I noticed on mine is that 2 of the screws on the bottom are slightly different from the rest. The two at the top near the wheel axle (they are raised out from the base) are ever so slightly thinner and also have a smaller indentation for the screwdriver. If you put the thicker screws in, you could crack the plastic. Otherwise, thanks so much for this very informative and useful video!!

[@vickiebostic2976]

Thank you for the video. I didn't need to take access the roller brush, but I didn't know about the hose access port and after this video I found that is where my clog was. Without this video I'm sure I would have spent $$ for someone to repair.

[@maxb2390]

Very helpful thank you Donna I was very frustrated until I found this video not many videos are so helpful and informative!

[@Jean78578]

Glad it was helpful!

[@RebeccaFouts1]

This was incredibly helpful! My 30+ year Filter Queen has exactly 6 screws - all visually easy to see and access - to get the bottom plate off to replace the belt. I bought a Shark Rotator Lift Away LA 502 for a different floor (getting older, can't be hauling vacs up and down stairs!). Loved it at first, though I pulls like a runaway horse. I guess this is considered a design fault by many, as it does cause arm fatigue. But it's equally bad when it stops pulling. It then feels like pushing and pulling through molasses. I did something regrettable. Not thinking about it, I cleaned up some decebtigrateing drywall. I also vacuumed a rubber backed rug. The end got pulled into the powrhead and I got a red light. After that, loss of airflow, suction and it's stiff to move. I checked all my hoses. I replaced all the filters. Still no improvement. The bars are moving clearly and freely, but I've ordered a new belt just in case. I found your video looking for instructions on what was going to be required.... And oh my gosh! The number of screws they've hidden! I'm gonna be cursing before it's over, I see. If a new belt doesn't solve the problem, I'm out of ideas and will have to take it in I guess. I don't know which of the two stupid things I did caused the problem. I've gotten lucky with my Filter Queen. It could have handled both things without issue. And if something had broke, it would be an easy, easy fix. How I wish the designers of the original dual cyclonic had beat Dyson to an upright. If only they'd made the leap yet kept the simple engineering. If course that was always a flaw in their business model. Their vacuum might cost 1500 new, but you never had to replace it! I've seen 80 year old models working beautifully. Better than moden vacs that were 3 times the price. But you can't make money if the vac never has to be replaced. Anyway, thanks for a great video. I'll be using it as soon as the belt arrives. From one vac wonk to another, thanks again.

[@Jean78578]

Glad it was helpful and thanks for the additional insights!

[@brandontscheschlog]

Thank you, Thank you, Thank you, !!!!!! I got a shoelace wrapped around the roller but it wrapped itself inside under the cover. This video was a huge help finding the hidden screws!!

[@isaiah53design]

Thank you so much for mentioning the crimped wire! That plus removing the green switch thing had mine stopped. I cut the wire everywhere it was badly crimped and reattached them and insulated them with hot glue. Removed the green switch completely and joined that black wire. FINALLY WORKS THANK YOU JESUS and thank you ma'am for such a helpful video! (Mine is a slightly different model but your explanation was clear enough to make sense for this)

[@Tared17]

I took me over 30 minutes but with your detailed instruction, I was able to get my brush roller to work again! I am so excited and appreciate your video. Thank You!

[@rossro12]

THANKS Donna for showing screws under rollers. Hey Bruce ,I too had a bad switch that I bypassed by connecting both red wires. You can still turn off the brush manually at the button next to the power button.

[@rbmiller3346]

Thank you so much for such an informative video and it sure saved me a lot of heartache this morning as I repaired my unit.

[@mgiaag726]

Incredible! I have been trying to figure this out for years. You rescued me!!! Thanks so much!!!

[@cherry31415]

Thank you! Didn't see the screw in the hose access port. You're a life saver!!

[@newburyportgreeleys8294]

Thank you so much. Vacuum works like new now. First of many of your videos that I’ll be watching!

[@shermhaworth2889]

Great video, thank you! My roller brush was turning, but poorly and making a racket, not the normal sound. Turns out a very small pebble was lodged in one of the "teeth" on the inside of the belt, somehow causing the rpm's of the roller to slow down enough where it wasn't getting any decent suction. Pebble removed, good as new!

[@MrBrucesauls]

Thanks for detail on the switch. Mine was bad. I took it out of circuit, wiring around it. Now my brush roller is "hot" when I turn on the vacuum, so it spins all the time. I don't care about that, though. Thanks for great detail. My vac is working today because of you.

[@steveerickson4110]

I also had a bad/sticky switch. It would stick down, the position the switch would be in if the vacuum was in the upright position. If I tapped on the switch it would pop back up. I sprayed a bit of silicon lube in the area of the pin, worked the pin up and down a few times and now it appears to be working correctly again. The video was helpful in doing the disassembly.

[@rickyyang55]

Steve Erickson , Just cut the 2 wires to that switch and connect them together as you don't really need that switch. I did that and it works great.

[@rh7930]

Thanks, I am a very handy but missed those 2 screws under the rollers

[@j3o5h8n5j5a3y8]

Great video. Mine has tamperproof screws. Torx T15H The screws over the main wheel axles do not need to be removed because they only retain the wheels

[@herdingdrive]

Thanks so much, Donna!!! I never would have found those two screws hidden under the little rollers!!

[@jamesfernandes348]

First, great video. I have run into issues with hidden screws and it saved me a lot of time. Our problem was the one that Thomas Hegland and K & KP mentioned. The switch at 3:08 failed. It was stuck in the off position. I bent back the metal tab and taped it down with duct tape so that it was permanently on. The brush still can be turned on and off with the external switch

[@mumzemumze4142]

This is by far the best video I have seen on how to do something, it was a great help thank you very much.

[@jeffw8057]

3:30 Essentially, that little switch turns the roller brush on/off when the unit is lowered to operate, or if locked in an upright position. I'm guessing the designers didn't want the roller brushing in one spot when the vacuum was in a parked position. Anyway, it's a terribly cheap little switch that accounts for about 80% of all failures of this vacuum. If your shark's roller brush fails to operate, this switch can be removed (wires spliced or locked together), and often this will make your vacuum functional once again.

[@anakinner7951]

Thank you so much for doing this video. I for sure would have busted something by missing one of those screws! New roller brush now, feels like a new vacuum! Thanks again!

[@jamiekrull7874]

That is a lot of steps and work to change a belt. In 35 years, I have never had to disassemble a vacuum with more than a couple steps to change belt, even when I had a Kirby. I will give it a try but if the vacuum does not resume function, I may just go back to buying cheaper vacuum on more frequent basis. Until now, my Shark vacuum has worked great. I have had it for 3 years.

[@danielleb9199]

Thank you so much for this. I'm so glad you mentioned the green switch. Mine was stuck in the down position and would not make the connection. Removing it from the assembly and resetting it fixed the problem. Thanks again!

[@sabatheus]

This was supremely helpful to me. Whoever thought it was a good idea to put those screws under the little wheels in the front, should be the first up against the wall when the revolution comes. My roller was not engaging, and it turned out to be the little electrical switch you were complaining about at 4:15. There was a little flaw in the plastic within the switch that was preventing it from actuating. :( I was able to rectify the problem with some judicious pressure from a flathead screwdriver. Don't try this at home, kids! (it helps if you're a former aircraft mechanic) Thanks again, Tech Angel!

[@pamelahauer9938]

Holy Toledo! Thank God you did this video!!! My roller bar stopped turning and I want to see if it's the belt. Had no idea how to get to it. Gone are the days of simply turning over the old Hoover from when I was a kid eons ago! Lol! Probably will.have to watch this a couple times to actually do it. Not too mechanically inclined. 🤣 Wish me luck. 👍😁

[@wiblius9870]

Thanks for this video. Helped quite a bit. Turns out the problem was a micro switch (found lots of other people that had the same issue). I cut the wires to the switch, hooked them together and the beater brush is working fine now. Thanks!

[@lordcargo]

Thank you ! I never would have figured out the (hidden screws) without this. Also showing how the switch "clicked" helped me determine that's what was broken.

[@k.dianecasebier2781]

Donna. Thank you for the video. Im trying to get mine all back together. Im having trouble pushing the little wheels back in where we took them out to remove screws on either side. Thank you.

[@timbradley5848]

OUTSTANDING!! Thanks for your help, I never could figure out to get to the brush.

[@Jean78578]

You are welcome!

[@googleuser868]

Wish I knew about this before purchasing. Got a replacement under warranty but it took months to get it back during a shipping strike a few years ago. They finally actually sent a complete new vac when all iit needed was the brush roller assembly or I assume a new belt or good international cleaning. Could not locate the hidden screws or would have fixed it myself. It works good when it's not having belt problems and if I can fix the old one which I still kept for parts I'll have two. Thanks for the informative vid.

[@johnclemens3680]

Thank God for this video. My family had a Hoover for over 50 years, a breeze to maintain and no need to tackle a dozen phillips screws, a circuit board connector, and the 3 stupid wires to the stupid power switch. Needless to say the belt was fine, but probably the wires blocked the power switch from closing. First try to reassemble, with 4 hands, resulted in power switch wires hanging outside the plastic mating pieces. Yikes

[@landenfinlen9935]

What a helpful video. I had been struggling to clean the clear cover for the brush roll. This video was easy to follow, thank you very much!!!!!

[@donnajordan2682]

Thanks or the video I'm 72 year old and it help a lot , had a little trouble putting back together but overall it was easy. thanks again.

[@Jean78578]

You're welcome!

[@williamrowen10]

The switch wires have probably all ready been addressed, but if it has not ....the switch on the left with the spring strip of metal that makes up when upright has two wires that should be guided thru the white plastic grommet at the pivot point. Great video

[@keithljarvis]

Thanks Donna! You really helped me out with your video. I was able to get it open, troubleshoot and get the floor vacuumed. THANKS!

[@jmachan1939]

My DIL bought this for us in 2013. The rotating brush is the first issue we've had. i called the company and, since it is still under warranty, they are replacing the whole bottom unit instead of just a part. Win! it always pays to call the company.

[@bowtiethirteentwenty8627]

I just wanted to take the roller out to clean the hair off real good. I like the vacuum EXCEPT how badly the roller clogs with hair. I gets bad quickly, then it makes the roller pointless. Good performance besides the hair clog. Very helpful info Tech Angel , I wasn't getting the cover off. Had no idea they had screws under the front rollers. Thank you! :)