'ShineTools' App Introduction

This video is an introduction to Growatt 'ShineTools' app

[@oneaventuramas]

I downloaded the app on the phone and on my tablet. On the phone it the screen looks alright, however when I try to use it on my samsung tablet the screen looks too big and there is part of the information and options that I am not able to visualize because of the resolution the information is being showed. Is there a way to fix this? I even tried rotating the screen but this app does not rotate the screen so basically I cannot use it on the Tablet

[@tommyeinrudjohansen3855]

There is no username available when I open the app. Only password for End User and user/pw for OEM user.

[@Growatt]

Hello, for technical support, please contact our service team at [e-mail], or you can call our service hotline at [phone]. Thank you!

[@Aleksander40750]

Do you know how to add more than inverter in the app? Cant find any place to add the other inverter...

[@Growatt]

Hello, for technical support, please feel free to contact our service team at [e-mail]. More contact info can be founded on our website here: www.ginverter.com/support/contact. Thank you!

[@Ammosfishfarm]

What is password for change grid parameters

[@Growatt]

Hello, for technical support, please contact our service team at [e-mail]. Thank you!

[@Swatradepytrade]

123

[@alikoeik]

It's not working

[@TheKarch72]

You forget the most important thing: THE PASSWORT!!! where do i get this???

[@phamthanhhung3547]

it's ossYYMMDD. YYMMDD is the current date

[@lippmannchan3380]

may I know what is Initial Password? I forgot my password on the IOS app, and I press Forgot Password, then it prompt for Initial Password.. I have no ideal what that is or even what that means... please help

[@ntblb89]

hi in the app what is the initial password to log in , as end user ? and how to register as O&M user ?

[@Growatt]

Hello, for technical support, please contact our service team at [e-mail], or you can call our service hotline at [phone]. Thank you!

[@jhmech12]

123123

[@masterg7302]

password is: oss & YYYY & MM & DD for help contact me.