Call Center Job | English Practice

[@SingleStepEnglish]

Hey Guys, I hope you enjoy this latest Call Center Role Play video. If the speed is too fast for some of you, please use the settings to slow down the conversation. Thank you for watching until the end! Steve

[@alonsoundesign]

more like this! thank you!!! this helping me a lot

[@SingleStepEnglish]

More to come! You're welcome.

[@SolPat14]

The best videos I found !

[@SingleStepEnglish]

Thank you so much! Please feel free to share them with others.

[@sayanihazra1140]

You always try so hard sir to make amazing helpful videos. 😊

[@SingleStepEnglish]

Thank you so much, Sayani! I really do try hard

[@sayanihazra1140]

@@SingleStepEnglish if someone asks how are you after replying yes i am fine can i say what about you?

[@SingleStepEnglish]

Yes, you can respond with that question. Or, simply ask...how are things with you?

[@sayanihazra1140]

@@SingleStepEnglish will be off from 8th to 12. I will start taking my work from 13th I will be on leave from 8th to 12. I will start taking my work from 13th. Both are ok sir?

[@SingleStepEnglish]

I will be off from the 8th to 12th. I will return to work on the 13th. I will be on leave from the 8th to the 12th. I will return to work on the 13th. If you use th for the date, it is best to use them for both days. 8th to 12th. Since you are taking time off from work, you should use the verb, return. I will return to work on the 13th. Some people may also say... I will come back to work on the 13th. I hope that helps, Sayani! Steve

[@youstinas.daoud10]

Thank you so much ❤️... We need more videos 🎉

[@SingleStepEnglish]

@youstinas.daoud10 Thank you so much! I will try to make more call center videos. In the mean time, please see my Playlist for Call Center videos. Comments and suggestions are always welcome! kzbin.info/www/bejne/gKS5gKybarOdaNU

[@youstinas.daoud10]

@@SingleStepEnglish Thank you so much ❤️ I watched them many times. ♥️

[@sergioestuardocontrerasova4577]

Thanks for the video.

[@SingleStepEnglish]

You are welcome! So glad you liked it,

[@mohamedmifras8274]

My sir, Could you please tell me are these sentences grammatically correct? 1)I transferred the money into my mother's account 2) he dresssed up on Halloween 3)My room is on the first floor 4)a)Trim my beard short or shorter B)Shorten my hair 5)I'm getting in touch with my family members and friends even I live in abroad 6)There is everyone or everybody on my room is it wrong 7)The screen shots might have saved in the gallery 8)a)Wet your clothes with water B)Wet your clothes in the water 9)a)The tiles got dirty B)The tiles got moldy 10)a)Is it near ? B)Is it nearby? Can we use bothways? C)is your salon crowded now ? I want to get my hair cut

[@SingleStepEnglish]

1)I transferred the money into my mother's account OK 2) He dressed up on Halloween OK 3)My room is on the first floor OK 4)a)Trim my beard short or shorter You can use both, but they mean different things. B)Shorten my hair OK. This means shorter than usual. 5)I'm getting in touch with my family members and friends even I live in abroad ...even if I live abroad. 6)There is everyone or everybody on my room is it wrong Everybody is in my room. OR... Everyone is in my room. 7)The screen shots might have saved in the gallery OK 8)a)Wet your clothes with water OK B)Wet your clothes in the water OK 9)a)The tiles got dirty OK B)The tiles got moldy OK 10)a)Is it near ? Is it near (place name)? B)Is it nearby? OK Can we use bothways? C)is your salon crowded now ? I want to get my hair cut Perfect!

[@mohamedmifras8274]

@@SingleStepEnglish Thank you so much sir big help

[@mohamedmifras8274]

My sir, Could you please tell me? If I say once it cools do you drink the tea. *It means when the tea is hot I tell that person to drink tea when that tea is not hot . *it means when the tea is cold I tell that person to drink the tea when that cold became normal. Cools down where should I use ? When the tea hot is disappearing When the tea cold is disappearing 1)once the hot tea cools down you can drink the tea . 2)once the cold tea cools down you can drink

[@SingleStepEnglish]

If I say once it cools do you drink the tea. *It means when the tea is hot I tell that person to drink tea when that tea is not hot . Once it cools down, you can drink the tea. *it means when the tea is cold I tell that person to drink the tea when that cold became normal. That is correct. Cools down where should I use ? When the tea hot is disappearing Use it here! 1)once the hot tea cools down you can drink the tea . This looks fine.

[@mohamedmifras8274]

@@SingleStepEnglish Then sir,We are using for both Hot tea and cold tea ? Right cools down?

[@SingleStepEnglish]

I think only hot tea cools down. Cold tea could warm up.

[@mohamedmifras8274]

@@SingleStepEnglish Then sir, 1)Once hot tea cools down you drink it. 2)Once cold tea warms up you drink it.

[@mohamedmifras8274]

My sir , Could you please tell me are these Sentences grammatically correct? 1)No one survived in the plane accident 2)Take off your son's trousers to his knees. 3)Pull up his son's trousers to his knees . 4)Once of my another cousins 5)I will tak about this matter for another 30 minutes 6)a)There is noise in my background B)There is noise from my background. 7)If he had seen that we were playing cricket he would scolded me. 8)Stand on your own leg. I have two phones two WhatsApp If I say someone that I will call from other phone 9)a)I will call you from another phone B)I use my other phone C)I use my another phone

[@SingleStepEnglish]

1)No one survived in the plane accident OK 2)Take off your son's trousers to his knees. OK 3)Pull up his son's trousers to his knees . Pull up your son's.... 4)Once of my another cousins One of my other cousins. 5)I will tak about this matter for another 30 minutes talk 6)a)There is noise in my background ...in the background. B)There is noise from my background. see above 7)If he had seen that we were playing cricket he would scolded me. ...he would have scolded me. 8)Stand on your own leg. OK I have two phones two WhatsApp If I say someone that I will call from other phone 9)a)I will call you from another phone ...from the other phone. B)I use my other phone C)I use my another phone my other phone another is for one more; to add one more. e.g. I will add another phone to my account.

[@mohamedmifras8274]

@@SingleStepEnglish Thank you so much sir big help

[@mohamedmifras8274]

My sir, Could you please tell me are these Sentences grammatically correct? 1)I made a mistake on editing 2)he broke the relationship with her 3)a)Message me on that number. B)Contact me on that number 4) a)he brought up new things to the conversation B)he brought up new things in conversation 5)once the hot water is going out you take a bath 6)a)he got his favourite actor's picture tattooed his body . B)he got his body tattooed C)He got tattoo done If someone call me and ask me where are you on the call 7)I'm in the bed . I'm on the bed 8)a)he wants to go to hearing in the court. B)he went to the court for land dispute. 9)A)who that guy is to you ? B)what who is to you ? How to say 10)I'm looking for a room to stay three days in a hotel? Is there any room available for 3days stay?

[@SingleStepEnglish]

1)I made a mistake on editing ...editing (that paper). 2)he broke the relationship with her He broke off his relationship with her. 3)a)Message me on that number. OK B)Contact me on that number OK 4) a)he brought up new things to the conversation ...in the conversation. B)he brought up new things in conversation ...in the conversation. 5)once the hot water is going out you take a bath Once the hot water cools down, you can take a bath. This is very similar to your sentence about the hot tea. 6)a)he got his favourite actor's picture tattooed his body . ....tattooed on his body. B)he got his body tattooed OK C)He got tattoo done He got tattoos done on his body. If someone call me and ask me where are you on the call 7)I'm in the bed . I'm in bed. I'm on the bed This is OK if it is during the daytime. 8)a)he wants to go to hearing in the court. ...to the hearing in court. OR... to the courtroom hearing. B)he went to the court for land dispute. ...for a land dispute. 9)A)who that guy is to you ? Who is that guy to you? B)what who is to you ? See above How to say 10)I'm looking for a room to stay three days in a hotel? Is there any room available for 3days stay? ...for a three day stay?

[@mohamedmifras8274]

@@SingleStepEnglish Thank you so much sir big help

[@mohamedmifras8274]

My sir, Could you please tell me In this situation what should i use ? What is the difference? Other or another Situation I have two WhatsApp 1)a)I used my another whatsApp when you called me. B)I used my other number when you called me. 2)a)I usually I check my whatsApp from my another number. B)I usually I check my whatsApp from my another number. 3)a)I can use my other phone if my Samsung phone doesn't work. B))I can use my another phone if my Samsung phone doesn't work. 4)a)I can call from my other phone number B)I can call from my another phone number . 5)my room is on 2 floor or my room at the 2nd floor 6)this tea cup will spill don't keep here take that from here 7)a)choose one of these fried rices. B))choose one of these fried rice

[@SingleStepEnglish]

1)he told me to plant the tree where there is sunlight. OK 2)he told me to plant the tree where sunlight is coming directly to the sun. ...directly from the sun. 3)he told me to plant the tree under the sun OK 4)he told me to keep the tree under sun. ...under the sun. 5)he told me to plant the tree in shade. ...in the shade. 6)he told me to plant the tree in shade of other trees ...in the shade of other trees. 7)a)this plant is growing from the water B) is better B)this plant is growing in the water. OK Louts I have two WhatsApp I use one of these 9)a)I usually use my other WhatsApp OK B)i usually use my another WhatsApp. 9)a) is correct I have two bats 10) a)I use my other bat or I use my another bat. other bat B) I want to move from this apartment OK In this case, you can also say...I want to move to another apartment. C)I want to move from this place Looks good!

[@mohamedmifras8274]

@@SingleStepEnglish Thank you so much sir big help because of you I'm able to understand prepositions

[@SingleStepEnglish]

That's great to hear that! Prepositions are challenging even for native speakers.

[@mohamedmifras8274]

@@SingleStepEnglish Seriously sir ! I never knew this before

[@danielvillalvazojaramillo9778]

whats a roll play

[@SingleStepEnglish]

A role play lets you perform the part of a person. For this video, you can read and practice both the customer and call center agent. This will help you become more fluent speaking English.

[@juanarosas6581]

No entiendo no comprendo

[@SingleStepEnglish]

Hay subtítulos en español. Por favor, úsalos.

[@mohamedmifras8274]

My sir, Could you please tell me In this situation what should i use ? What is the difference? Other or another Situation I have two WhatsApp 1)a)I used my another whatsApp when you called me. B)I used my other number when you called me. 2)a)I usually I check my whatsApp from my another number. B)I usually I check my whatsApp from my another number. 3)a)I can use my other phone if my Samsung phone doesn't work. B))I can use my another phone if my Samsung phone doesn't work. 4)a)I can call from my other phone number B)I can call from my another phone number . 5)my room is on 2 floor or my room at the 2nd floor 6)this tea cup will spill don't keep here take that from here 7)a)choose one of these fried rices. B))choose one of these fried rice 8)He threw the stone to the bird in oder to shoo it 9)I will talk about this for another 30 minutes . 10)a)He is my another friend B)He is my other friend C)I'm getting touch with my family members even if I live in the USA

[@SingleStepEnglish]

1)a)I used my another whatsApp when you called me. other = additional B)I used my other number when you called me. Looks great! 2)a)I usually I check my whatsApp from my another number. other number = additional number B)I usually I check my whatsApp from my another number. ...from my other number. 3)a)I can use my other phone if my Samsung phone doesn't work. Perfect B))I can use my another phone if my Samsung phone doesn't work. See above 4)a)I can call from my other phone number OK B)I can call from my another phone number See 4)a) . 5)my room is on 2 floor or my room at the 2nd floor My room is on the 2nd floor. 6)this tea cup will spill don't keep here take that from here This tea cup will spill, please don't keep it here and take it to another place. 7)a)choose one of these fried rices. Rice is singular. B))choose one of these fried rice OK 8)He threw the stone to the bird in oder to shoo it He threw the stone at the bird in order to kill it. For shoot, we use a gun or an arrow. 9)I will talk about this for another 30 minutes . OK 10)a)He is my another friend He is my other friend. B)He is my other friend OK C)I'm getting touch with my family members even if I live in the USA I'm keeping in touch with my family members even though I live in the U.S. keeping in touch = keeping in contact

[@mohamedmifras8274]

@@SingleStepEnglish Thank you so much sir big help you made it clear this area.