My Thoughts: Marlena Stells "Dear Influencers"

Hi friends! So in today's video I wanted to just sit down and give my thoughts on Marlana Stells new video! Overall I really liked her video and thought she had a lot of good things to say that were really fair and insightful. I hope you guys will leave you opinions down below so I can see what you guys are feeling! I love you guys so much and I will see you in the next one!
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[@HannahLouisePoston]

I'm so disappointed that "Lipstickgate" has caught on instead of the truly brilliant moniker APOCALYPSTIC

[@HannahLouisePoston]

also I love the moody lighting in this video, so appropriate :) lovely to hear your thought

[@smokey_glow]

You're a literal genius 😂😂

[@aj7058]

Apocalipstick is a great Cherry Glazerr album

[@Marlynoux]

I actually felt very bad for her when she talked about the Netflix thing. I could really feel her pain. Shame on them for trying to ruin something positive for her

[@smokey_glow]

Same. That was a horrible thing for James to do.

[@carlasouza5306]

Marlène me too

[@rf3811]

@@smokey_glow don't forget Nicole. People are dumping on James only, Nicole C needs to be checked as well. As for it all, Marlena is a class act who absolutely goes above and beyond strictly from the heart and unfortunately people take that as a sign for weakness.

[@wynngwynn]

@@rf3811 James is louder and was first to start that shit though. He took it to the next level instead of just a few tweets.

[@rf3811]

@@wynngwynn To me they are both equally wrong [people dislike James more] my problem that makes her just as culpable is that she jumped on his bandwagon. Wasn't strong enough to speak out on her own about what she really thinks until an idiot says something and she jumps on. I despise bullies of any type with a keyboard. I def get where you are coming from though for sure!

[@mathprincess86]

I miss old beauty KZbin! Bad lighting, low quality cameras, everything either Mac or drugstore. And absolutely no drama. It was heaven. ♥

[@mochigalaxy]

James doesn't like Marlena because... 60,000. He @-ed netflix and said "this woman knows nothing about the industry" EXCUSE ME?

[@nicelydone4846]

That was the moment my gut feeling about James were proven correct. Lol I'm sorry but he bothers me..he always has. I just dont like his energy.

[@mandy22f]

@@nicelydone4846 Same!

[@meghandarlin1050]

Right!!!!!!!! Lmao for someone that been around for 1-1/2 years he seems to "know it all"!!!!!!!!!

[@katewardd6081]

His actions proved how much of an entitled brat he is.

[@ScarletBegonia1974]

Eff JC forever. He is the worst.

[@Rondafaye]

James Charles is delusional in saying Netflix "stole" his beauty documentary idea. It's ridiculous to think ideas that haven't been publicly disclosed can be stolen -- and beyond that, filmmakers can come at the same topic in many ways. Tagging Netflix to try to ruin Marlena's opportunity was the height of immaturity. If Netflix had wanted to work with James Charles, it would have contacted him.

[@wynngwynn]

How does he even know what ideas they are using. Just saying "I was going to do a documentary about "beauty"" is dumb because imagine if only one person could do a documentary on ANYTHING. Oh, you got dibs on WWII? My bad. Guess we'll have to toss out hundreds of WWII documentaries.

[@tashahainey2020]

How can JC lay claim on a beauty docu when it was Shane Dawson and Jeffree Star's idea a whole year ago. He is always taking others ideas and trying to pass them as his own. Plus he has only came out with one pallet and that was a collab so really why would anyone go to him for a docu when he really wouldn't know anything about it, except picking colors and names.

[@lindseydawes7260]

He’s not even smart enough to think that up lol

[@antoinelk00]

One thing I gotta say about this lady, she is so respectful. I thought Tati was professional in her "BYE SISTER" video. But nope, this lady can kill some of these sketchy beauty influencers with kindness.

[@meghandarlin1050]

Factz because if it had ever been me tuh I'm coming charged up ⛽🔋🔌🔫

[@kirstenglae]

Antoine Louis King Pretty sure she doesn’t like being referred to as “this lady.” You know, just from her video and all.

[@Be12397]

KirstenGlae Parker 🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️

[@mayaflici374]

I 100% agree with you on the Tati thing

[@militarymeagan9816]

Tati tries to act like she’s doing the right thing with good intentions but she should have saved it for a private conversation.

[@TiinkerBells]

Tati's video was about her personal life, so the mentions of her product could come off as forced. But Marlena's video IS about companies and the whole business aspect of the industry. Personally it didn't feel out of place for her to talk about her company as it was directly connected and relevant to the topic of the video.

[@phoenixgirl70]

Well but James did embarrass her by promoting Sugar Bear instead of Halo. I’ve watched her support him like crazy and I never liked him since I first saw him in her in her condo, just got a bad vibe from him. I don’t even remember her mentioning Halo in that video because I was just so happy she finally saw him as his true self. That he insulted Marlena with the Netflix thing I was beyond shocked at how fucked up his view of himself was.

[@202cardline]

There was also a lot of people bashing MUG for not sending people on trips, not coming out with new products, the price and performance of the foil shadow, things like that, so I think it was entirely appropriate for her to address her brand, given the topic of the video.

[@sambill8910]

YES!

[@jordan4043]

Agree. It was all relevant.

[@TiinkerBells]

@@chit-chat007 I don't actually disagree, I didn't personally feel like she was promoting her brand by talking about it but I get why some people did feel that. Point is, the general subject of that specific video was her relationship with her friend, in fact she made emphasis on the relationship aspect of the story and made sure to point out her grief wasn't about business. edit: typos :P

[@hdramsey]

I just saw someone that was very hurt and disappointed and I think this was her attempt to try to hit a reset button for the community by showing transparency.

[@tihanaharrison6728]

Exactly! She leads by example. Love the woman!

[@LoveShelbylee]

"I could make a whole video-" say no more, I will watch it lol

[@nourpatchkids]

I'm not even to the part where she said that and I'm like "whatever it is, yes"

[@katrinabond7974]

When the lights get turned on the roaches scatter! Marlena flipped the switch I am just sitting back to see who scatters and who stands in the light.

[@rachaelalexus]

I started watching beauty videos in 2008, I was 17. I watched all of the creators many people missed out on. It was so much fun back then. The people behind the camera were sooo passionate about makeup. The ideas were fresh and new. They weren't trying to sell anything, just sharing their passion and creativity. They had nothing to gain from the brands or products they used. The excitement when a brand sent them a product for the first time was pure and genuine, and now its expected. There was no photoshop or facetune and you couldn't trick your audience into buying products to achieve an unattainable look that took hours of enhancing an editing, what you saw is what you got. They didn't edit much if at all and it was honestly so fun, informative, and realistic. Intentions have changed and greed has stepped in. I don't care if you're Jesus, demanding such a high price to talk about something you're supposed to love and have a passion for is disappointing and has honestly permanently ruined a majority of this community.

[@jenm9099]

AMEN!!!!!

[@yescandles]

I was around back then myself, and you are 100% right about everything. Before videos became monetized, people that loved make up shared their ideas and techniques with each other for the FUN of it all! I miss that.

[@rachelgrinnell]

I started watching videos around then too. You hit the nail on the head with that.

[@kham6006]

Rachael Alexus I agree, but just like these larger KZbinrs started out small , so willthese smaller KZbinrs that get larger , once money is involved they will change as well , even Hannah who has just said ,I know my worth , nothing wrong with getting paid , but they will change as well , you can already see ,some of the smaller , that are growing are posting new house tours , trips etc ,,, I can’t stand Tati , but she never flaunts her lifestyle , I’m sure she lives in a mansion , takes great trips , etc , but never shows it ,,,

[@rachaelalexus]

@@kham6006 That was the one disagreement I had with Hannah in this video and it slightly rubbed me the wrong way. In my opinion, no one is worth more money than someone else, in fact I wouldn't even put a price on anyone's existence. When people say know you're worth, that is not in regard to money. Saying you should get x amount because you are who you are is entitlement.

[@dfurtado18]

I lost even more respect for Jaclyn when Marlena told the story of when they both were in Michigan (for lab reasons) & Jaclyn blew her off YET ended up showing up at the SAME LAB on the SAME DAY but in another board room. 🙄 girl please 🖐🏽

[@yescandles]

That gagged me too. Marlena STILL reached out to her and warned her about the issues she had with the lab. Jaclyn was warned!!!!!

[@prettyoddissy]

James and his ego..he is still over in my opinion...

[@hdramsey]

I think he should just go away!

[@lindseybailes2706]

I hope the little things will start to be noticed when it comes to him. Those twins didn't go to an event he was at, etc...why if there is no weight to what was said before he lawyered up? And I'm sorry but there is no way in God's green earth he didn't lawyer up

[@jessicaleo9930]

They won’t. It’s like in his video where yes he may have exposed some things about people but he didn’t actually disprove anything yet everyone is so quick to say he proved Tati lied when he didn’t.

[@hdramsey]

I'm glad there are more sensible people because I literally thought the same thing. He didn't prove anything.

[@Aidenplaysvr671]

Unfortunately in dont see him going away.... but i sure hope he does! His ego is so huge.. and in my opinion all his looks are recreations of small artist.. so he doesnt even have the creativity to make his own looks

[@rachelgrinnell]

I dont care what anyone's options about Marlena are, I still cant believe what James Charles did when she teased the Netflix series. I've never liked James, his career started with dishonesty and he's no different now. As far as the Jaclyn thing goes, I think she fell to being money hurngry... I respect Marlena and I've watched beauty vids since the subscribe button was yellow, no joke. I own tons of makeup geek products and will by more in the future. Everyone wants honesty but then they get pissed when people come with "receipts". I'm empathetic and can see it in other people, that's why i like Marelena, I can just tell shes real. Btw Hannah, I love your videos. Even if I dont always agree, you are a very respectful person who stands behind your opinions/beliefs and you also have no problem apologizing when you feel you are wrong. Those are strong qualities to have and I'm glad you started making content to share with the world. We need more creators like you.

[@phoenixgirl70]

Hannah is a bright light for sure. She’s very keen to seeing all sides and I’m probably over twice her age but she’s very mature in the way she communicates and is still fun. She gives me hope that although we’re bombarded by This onslaught of dumb “Gucci Gods” on YT, there are still people like Hannah. I remember being Gen-X and we were all called slackers when my friends and I were working and getting married. So I know the media doesn’t always get it right.

[@yescandles]

LOL@"Gucci Gods" HAHAHAHAHA

[@megancotterly9357]

It made me so said that she still felt the need to start iff with "I'm sorry but he was wrong". And she kept saying "I'm sorry". Dont be sorry. That BOY litterally tried to steal your thunder and make you feel bad about being successful and you still kept apologizing while stating your feelings.

[@cheeseheadbrownpants2819]

I loved it. I thought it was very classy & she must’ve really been flustered because some of that drama I had never heard of. I think I was more stuck on her “that woman” talk. I could tell how hurt and disrespected she felt and my heart reached out. I fully intend to purchase makeup geek and support her plans for DV victims support efforts.

[@lindseybailes2706]

I'm putting in my order today tbh.

[@tracyfrederick5606]

She's a doll ❤

[@kristynadavidkova7364]

Could you please explain to me why "that woman" is such a horrible thing? I'm not a native speaker and I don't understand why is it so horrible. I see it's really bad but I can't wrap my head around why.

[@tracyfrederick5606]

@@kristynadavidkova7364 it's rude and disrespectful. Marlena is one of the pioneers of the KZbin community.

[@lindseybailes2706]

@@kristynadavidkova7364 so it's just disrespectful basically. Like....James and Nicole are basically being dismissive of her accomplishments. It's hard to explain but it's more about the tone of the comment rather (implication) rather than what is being said directly and outright. I hope that makes sense?

[@newrin2yume]

When Marlena showed the DMs from JC, I paused to read them and he came off the exact same way he did when JC was DM'ing Tati about the SugarBearHair thing. No actual apology or remorse in any single word he used. JC just demanded things from both of them like he was the victim in the both cases. Like, it's reasonable why Marlena and Tati didn't respond to JC because he wasn't apologetic in the slightest, i'm just so over him... i'mma just go back to watching cardmaking videos lmfao

[@letung9267]

flamevein In the text with the kid Gage. He said Gage should just left a generic explanation, sorry on Instagram and call it a day. That is exactly what he did for Tati, he don't give a fuck about people emotion. When you're looking closely he just gross me.

[@milicadjordjevic4498]

ugh but when James told Tati in DM's -"it's not like i approached them, they approached me" James to Nikita: "i'll story" smh hard

[@eyedrain7265]

@ F 1000000 Exactly, he lied. he sought them out, then pretended like he was approached and offered a deal.

[@mexifaith]

I always thought that as well he excused himself by saying he was a 19 year old boy who was still figuring things out. Bullshit! Age has nothing to do it with and he knows better. I felt Tati when she said she was hurt. He's money hungry and that's why he was willing to sell out and throw away their friendship. He is also ungrateful to the people who got him there. She mentored him and got him where he is by her husband reading contracts.

[@mexifaith]

He's also very narcissistic... that's why he feels entitled and feels no remorse for anything he does. The world revolves around him. I'm James Charles and I'm special because I wear makeup. I am also anti female. Profiting off of women but I bash them online by commenting "that woman."

[@LoveShelbylee]

I was never a fan of Nicole or James, but as soon as Marlena brought up those tweets(not really active on twitter so I wasn't watching everything go down) you could see that these are not kind people and they were mad even though they weren't specifically named.

[@LPOW84]

Yeah, this is a good point. I'm not subscribed to nicol because I find her personality annoying, however, I still watched some of her videos because I liked the topics... however, I feel like this shows how nasty and mean she is. I'm not watching another video of hers no matter how badly I wanna see some swatches lol

[@andrewwisniske7192]

I love Marlena and legit cried when I got to the end of her video. It saddens me so much that someone who you can tell genuinely CARES has been basically ostracized to the point of leaving the community she helped build 😥 I can't believe we've come to this as a community, the hate reaching a fever pitch. It will only get worse and we're only going to have ourselves to blame

[@andrewwisniske7192]

@Sara Salinas EXACTLY!!!!

[@thescentedhome]

I cried, I'd rather have those others leave the top 2 greedy ones like Jaclyn, James idk Nicol, but those two I know is all about money period. I love Marlena, you can tell she's is all heart.

[@clarkclarke]

I like that she was able to tell HER truth in HER voice .... A lot of times people never share what they are going through and because of that a certain narrative is spun until.m maybe after death then the truth comes out ..

[@choochalah]

Also...Marlene helped these up and coming youtubers....none of them would ever be so kind as to extend that to others. Marlene never made a big show if it at the time...she helped because she understood what the struggle was.

[@kalishajnz]

I started watching KZbin in 2011 and it was a completely different space. Before the big money, drama and other things it was a place to simply come and learn about makeup. You would've loved it but also fit in perfectly. I really loved the video and I don't blame her one bit for doing it the way she did. I will miss her tutorials because she is a great teacher but I totally understand her needing to get away. 💜

[@mandy22f]

I started watching around 2010 and loved it. Times have changed for sure!

[@kalishajnz]

@@mandy22f Definitely!!

[@tinneranne]

i feel like drama channels may have started out exposing things that needed to be brought to light (ie: not disclosing sponsorships), but in order to consistently put out content they often cover petty and unimportant things.

[@smokey_glow]

I definitely think some do this but I think others stick to only more important stuff. I also think it must be hard because so many people follow them and have different things they want opinions on.

[@nairabee245]

D Kelley not only cover petty, unimportant things but overinflate, instigate, and directly involve themselves in it as well.

[@MissLizzyP1]

I love Marlena. I've been watching her for 9 years and she has always been genuine and very honest. I've seen how much the beauty community has changed over the last 9 years, but I really noticed a big change about 3 or 4 years ago. Its really sad. I unfollowed so many influencers over the years as I started to notice the change.

[@karenkaren707]

I think she is a nice and genuine person who got crapped on by other influencers, she brought up the business stuff because everyone says MUG has fallen off the radar and she was explaining what had happened. Idk, I think she just put it all out there and she is moving on. Good for her.

[@ScarletBegonia1974]

I think Marlena is a genuine and kind person. I think that people who see her as vindictive are just in way too deep with their favorite beautubers. It seems she’s been dumped on, stepped over and used one too many times. She has amazing self control to have only made these 2 videos. The James Charles situation alone shows that she isn’t a malicious person. I woulda cracked “that boy” in half.

[@shadowmatrx]

Girl I agree. Also, I have a law degree and I took an optional consumer law class. Here's my academic opinion, not a legal one, please don't rely upon it for legal advice; any such reliance does not create an attorney-client relationship between myself and antone. Accepting an automatic refund doesn't necessarily negate a legal claim. Products liability is an intersection between contract law, torts law, and administrative law (includes consumer law). If a websites TOS state that accepting a refund constitutes a waiver of your right to sue, then yes, you can forfeit your right to sue. Her TOS do not say that. Inyerestingly, they do limit liability to personal use of the lipsticks-- so MUAs who purchase these have no recourse with the company for harm to their clients or loss of income, etc. An automatic refund also probably does not create a contract because the consumer had no choice; thecrefund was announced and there was no option to click "accept" or to opt out, it just is. In order to firm a contract there must be a bargaining-- an all or nothing choice is no choice at all. However, here's the rub: in order to sue you have to have a "quantifiable harm." Basically it means you must have a financial loss, a physical hurt, or a mental/emotional hurt. The refund would probably negate the financial loss for the people who had no side effects from use or chose not to use the contaminated product. Which definitely is where most people seem to be categorized. It also sort of hits any implied warranty claims-- there is in consumer law an implied warranty that products you buy should be fit for their intended use (the lipsticks were not). Going back, if there was a hurt that caused additional financial loss, those people could probably still sue. For example, the girls who cut their lip open/ had swelling/ hospitalization/ etc could sue for their provable medical costs. So, in a way Kevin was right-- giving refunds automatically reduces the pool of potential claimants. However, she did not recall the products whic brings us down to the admin law part. The FDA is the regulatory body. The FDA's legal term for contaminated product is "adulterated." If adulterated products are put in the stream of commerce (aka put out to the public for sale across state lines) and some is harmed-- the company is liable period. It's called strict liability. This is why a company wouldn't want to have a recall-- especially if they know people were hurt by their product. If a lawsuit arises they will lose even if they went above & beyond normal measures to ensure safety. Because strict liability is about the results not the process. It also opens the door to tort negligence suits if the company knew or should've known that proper safety measures were disregarded. This is often hard for consumers to know or prove but easier for the FDA. Law is very rarely black and white. Also, once a recall is issued the FDA monitors the company for a period of time, which often means additional costs for that company. I think, failing to recall was a mistake for many reasons, including legally. But I can see why a company would not want to do it. PS- my specialty is IP law but lawyers get a broad base education and it's pretty easy to look these things up, however it does not make me an expert by any means. A lawyer has 2 jobs-- (1) to read and interpret the laws and case histories; and (2) to assess the risks involved in how a law might actually be applied. Here's a good example-- fan art/ fan fiction. These things are technically illegal derivative works (it's not a fair use unless specifically stated in the law as an exception- like education- or, a judge says it is after weighing 4 factors). But an author/ creator is not likely to sue a fan because they would look very bad and people would probably not want to buy their products. Food for thought. My final thoughts about the legal side: my consumer law book gave some facts about products liability. ISBN9780314161529 p.769+ talks about consumer disputes and companies and how they try to resolve things privately. To sum up some of the more interesting facts-- consumers typically do not speak up about roughly 2/3 of product defects. They just don't repeat bu, leaving the problem unaddressed. When people do speak up complaint are more likely to be about simple problems involving expensive items, because rich people are more able to seek help from 3rd parties like lawyers. Of those complaints about half are resolved satisfactorily from the view point of the buyer. So if we extrapolate to lipstickgate-- complaints are louder because it involves luxury goods, but probably about 2/3 of buyers won't complain about receiving faulty product. Food for thought. Anyway, I agree with what you said about MS. I only started watching around the same time as you and had I not seen HFTTs videos, as well as others regarding affiliate codes, I probably wouldn't have been as critical of a consumer. Really liked your take. Hope you enjoyed my mini book lol.

[@shadowmatrx]

@mommymode1985 I was the same. Got my BS in business (dual accounting/finance) then at 30 went to law school while raising 2 sets of twins. Still don't know how I did it, lol.

[@shadowmatrx]

@mommymode1985 you'll do fine. Message me if you need any help. My biggest advice is to make friends at your school. They will each have different interests and talents and together you can help each other; networking is very important for everyone. Some of my best friends came from law school. Some some sat for the Bar & some didn't but we are still very close despite living states away.

[@shadowmatrx]

@mommymode1985 no prob, any time

[@yescandles]

ShadowMatrx ........Wow!!! Super Woman!

[@shadowmatrx]

@mommymode1985 you can find me on @ElisaDDoll on Twitter as well. I can't remember my IG one.

[@ilovemydobermans5143]

I feel bad for her.... I hope folks start to see her brand again and support someone who put their heart into their products.

[@ScarletBegonia1974]

Tina Licari I immediately bought her palettes that she developed for charity and a couple brushes after I watched the video.

[@brigutierrez5249]

I think part of the reason why her brand was on the low the last couple years was because she was trying to recoup some of the losses from the failed collab with JH and that lab. That's a ton of money that was sunk into R&D and products that never went anywhere. That's also why I think the recent packaging change to that horrible, cheap stuff. I am willing to bet it was a money saving move that enabled them start building back up. Especially since they were at Target.

[@mexifaith]

Her lipsticks are selling out online. I went and they have sole out. Also her eyebrush set has some out. It makes me happy people are supporting her.

[@krizzlyadams1208]

@@ScarletBegonia1974 lol i also hoped on her site right after bought a brush set some single eyeshadows and 3 of the empty jaclyn hill collab palettes

[@TheRibottoStudios]

I feel like Marlena went and played a draw 4 wild card and now this uno drama game is completely up in the air as to what happens next.

[@peachesandcream8300]

yeah I already had Hanna's voice in my head while watching Marlena's video haha

[@ZanaB33z49]

I've been watching KZbin since 2008 and I'm ready for this deep history of the KZbin beauty money pot thing. I do know that Michelle Phan was the first KZbinr I remember having a brand deal. She was putting out Lancome commercials. I also remember MakeupByTiffanyD built SigmaMakeup. Sigma was the first big KZbin built brand that had sponsored content that we didn't know what we were looking at.

[@Emmae62]

I remember juicystar and Allthatglitters had started their own brand that they regularly talked about and was kinda a “sponsored” advertisement. It was for pad and tampon pouches and like dumb keychains lol

[@ZanaB33z49]

@@Emmae62 Yes, they owned the site and sold merchandise and still own and sell merchandise on their site! Nowadays it's quite common to do merchandise promote your stuff on your channel! They got so rich off of KZbin didn't they?

[@ecofriendlyhippie]

Emma Cohen my dumbass 15 year old self bought one of those keychains with my initial on it and that I was the sh*t... ahh those were the days of being young and naive.

[@samanthashane4567]

ecofriendlyhippie glitzyglam and cellaris phone cases...also juicystar pushed audible real hard and i think they both did Kleenex sponsorships at one point.... None of us really had a clue

[@domo_mother_of_plants]

I 100% agree that Marlena should have made a separate video explaining the rough patch makeup geek has gone through because I know people are going to accuse her of making this video just to promote makeup geek. All in all I liked her video and thought she was genuine in explaining her side on a variety of situations. I just wish she could get a break from people bashing her. It’s honestly not difficult to disagree with her respectfully without viciously attacking her.

[@solanastyle4132]

I do agree Jaclyn knew those lipsticks the lab was making were trash

[@wynngwynn]

now that this info came out I have less sympathy. At first I was like "Oh my god imagine finding out your lab fucked up so bad..."

[@tastycar]

Love this, per usual. Also, I think James Charles is literally incapable of learning a valuable life lesson of any kind. Egomaniac to the core

[@heatherrniicole1552]

Nicol is tweeting only because shes loosing subs. I was one of them. Done, she showed her true colors.

[@SourSunshine1115]

And her excuse for it 🙄 girrrl... Oh it was a negative time so I decided to jump on that train and be negative too! Like what?! I really liked Nicol. So disappointed in her.

[@heatherrniicole1552]

@@SourSunshine1115 same 😔

[@pamelam2385]

@@SourSunshine1115 lmao the dark place excuse is so overused

[@mexifaith]

What does she say? I don't have Twitter.

[@isitoveryet9525]

@@mexifaith her excuse made no sense whatsoever. She said something about it being a negative time for the community and she was in a bad place. Then she said she spent "2 whole hours" trying to apologize to Marlena after her video dropped, even though she had a whole year to reach out.

[@GioVanKlooster]

Between Tati and Marlena, I think Marlena came across more genuine in her videos, I feel the only reason she talked about her brand was to explain a lot of the rumors. It is hard to be a CEO and Influencer at the same time. I am sure tati feels the same way. I relate to Marlena so much because I genuinely care about people and a lot of people aren't that way. And you feel hurt, I think good things happen to good people and I hope people stop the hate train. So glad you posted your thoughts.

[@GioVanKlooster]

@Sai Priya Chodavarapu yeah, maybe Tati is being truthful, but everything seems more calculated. It could be that she is trying to stay professional.. Who knows... Marlena I could feel and see how hurt she was about a lot of things, and I even teared up when she talked about her future jewelry business. You can tell that she is a good person and is passionate about what she does.

[@nalaspocketyt]

I think Tati is calculated. She condemned James for coming after Marlena, but allowed him to drag Marlena on her channel. She could have edited it out, but chose not to. She wanted the views, while seemingly keeping her hands clean. Before all the drama with she and James, I wondered why she left that in her video if she didn’t agree with him. It’s fine that she’s not perfect, but she sure as hell acts like she is pure and does nothing wrong...ever.

[@GioVanKlooster]

@@nalaspocketyt omg that is so true. I hadn't considered that. I do agree that she acts as if she is pure and nothing is ever her fault. I find it quite annoying. If she didn't agree with James, she should have set something to him or edited out like you said... But I feel that as long as people are her friends she is willing to over see a lot of wrong behavior... Until it works against her.. Like her vitamins

[@nalaspocketyt]

Exactly. I don’t think Tati is a bad person, but she seems unable to see her own flaws and motives, while quick to point out the faults of others. The Mother Theresa act just annoys me. You’re flawed and it’s ok. To act like part of the reason she called James out wasn’t due to hurt and anger is BS. What he did was wrong, period, but discuss it privately and end the friendship if you can’t work it out. Why title it “Bye Sister” if you aren’t looking for attention.

[@GioVanKlooster]

@@nalaspocketyt yes! You are so right! I hadn't put those two things together, but it makes sense. I feel most people won't see this because she is so good at choosing the correct words to get away with it + playing the victim "I didn't do anything wrong" card.

[@Tracylyn42]

I just finished watching Marlena's video and she is first a human being with feelings. People forget You Tuber's are real human beings and need to earn an income. I have complete respect for her now. She will be bashed for this video but TBH she should be congratulated for her honesty and how much she cares for people and the beauty community

[@unprocessed_life]

I think Marlene and Tati truly just want people like James C to realize that their behavior is not professional or moral.

[@MishkaN2U]

I fell like Marlena was helping small influencers growth and as soon as they stud up on their own feed they forgotten who helped them and turn back to Marlena. It reminds me of Tati Vs James situation. She helped him to grow and he walked over her. It's a pity that there is no friendships and loyalty build! X

[@cady__]

He already had the cover girl contract when he met Tati - she’s ridiculous

[@ConcreteAngel2222]

Its always wht happens to good ppl.....liarrrssss fake ppl like jaclyn get more money, even after all scandles she is all talks no action. ppl jus fall for her big talks.

[@sherryelle225]

Marlena said "The hit dog yells the loudest". I firmly believe that is nicole concillio and james charles. They where so reactionary because they where the ones who where demanding the 60K. I remember Jacklyn Hill was one of the dogs barking too.

[@LoveShelbylee]

I didnt know about the link tracking before HFTT either. This was all new concepts for regular everyday consumers

[@CJAmara]

I have been a faithful KZbin viewer for 10 years. For 10 years I have loved this platform. I have learnt so much from it - be it from how to take care of my natural hair to learning more about myself. And it really really saddens me that the community has turned into this. It really was a wonderful time.

[@GodlovesUs2]

I respect Marlene’s video so much. She said what she has wanted to say for a long time. She will go far!

[@jobee1]

I think Marlena has opened our eyes to what’s really happening in the beauty community. Ive been on KZbin since the beginning when Jaclyn was doing videos in her kitchen because that was the best light for her. I respected her then but as she climb up the ladder she became very unlikable. So when people say we are just jealous, that’s a stupid and immature statement. We just remember when she was relatable and now she’s not. Marlena has always been who she is, she’s never changed even though her financial status has and we still love her so that “jealousy” statement doesn’t hold any weight and I wish uninformed immature brats would just shut up. I applaud Marlena for saying her piece and I wish her the best of luck. She’s always been transparent and honest with her followers. Thank you for your thoughts and insights as well. You brought up so valid points.

[@bubbles9287]

You’re spot on about Jen Gerard. A fantastic woman, very honest and genuine. I met her in a very intimate situation and spent a good amount of time with her. She’s one of the best humans I’ve met so far! 👑 Edit: and omg, her dog Yogi is everything!! Such a good pupper ❤️

[@kathleenkaffeine8696]

Thoughts by candlelight, I like it! Marlena said that everyone has a part of play in how the beauty community is today, and that's very true. She deserves a ton of respect. People have short memories. Marlena has been around a long time. Her intentions truly seem to be coming from a good place. I think it's sad that grown adults feel they have to respond to immature gossip and malice. If the beauty community was a company, 80% of the influencers would be fired for workplace harassment. Also re: the girl with the photograph beef, minimum wage where I'm from is almost $15/hr. So $100 is more than 6 hrs of work. Did it take that long to take the photograph? Then she got paid.

[@lmmbchampion]

I met Marlena at IMATS in Pasadena back in 2011. She was so sweet! I also met Tati, and her husband James-talked to them for quite some time, we had great conversation and laughed. I know she wouldn’t be able to give that kind of time today so I’m glad I met her before she even had 1M. They are genuine people and so down to earth:)

[@lindseybailes2706]

Also- Jen Gerard had a positive collab w Jaclyn Hill and yet she's speaking out as well. Ppl are just targeting Marlena...or at least that's how it reads. And I don't think it would be happening if James Charles hadn't started this after the "My Truth" video....where James just came across as so entitled but his fan base is so young so they don't really recognize that behavior (in my opinion, for the most part)

[@kazzuo32]

Agree with you and with Marlena. I been watching youtube beauty videos since the beginning and it was exactly how Marlena said. And now you have this bunch of young people thinking they know everything when they didn't do the work, remember in the first couple of years you didn't make money out of YT.

[@thought_bug]

I just finished watching Marlena’s video. Thanks Hannah great timing lol

[@federicademaio2759]

I'm not even 5 minutes in and I can't stop thinking that you look stunning!!

[@KittyKatMN]

i thought it was okay that she talked about the current state of MUG and everything that they have coming, in the 1 hour and 35 minute video she used a total of like 10 minutes to talk about those failed launches and present projects, which is like her whole job, so I have no issue with that. I think that this video was for her subscribers, who are interested in her and her business, not just those interested in drama so it makes sense to talk about the past few launches and 'non' launches that MUG was suppose to have.

[@aliciahuidor]

There was a time where KZbin was as Marlena said it was, like you said people realized they can profit off it and it blew up.

[@mommajay911]

That was 95 minutes that felt like 5 minutes. I am very interested to hear your input and opinions

[@captainmorgan514]

I remember watching beauty videos back in high school (2008-2009) and it was a totally different space, just people who loved makeup getting together. I remember when Lauren Luke (panacea81) got a deal doing a palette and it was a huge thing, because it was the online and real world in makeup crossing for the first time. It didn’t seem like there were as many trolls back then. I think the brands getting involved really screwed up everything, like you said. They had to make rules for these situations because none existed. A lot of these OG gurus have moved to other things and are basically out of the space they built. It’s crazy to think about.

[@captainmorgan514]

Bumbl3 B33 I remember that! Her partnership with Lancôme was a big thing back in the day. Now it’s just standard almost. I miss old beauty KZbin!

[@jessicaseyfried7888]

You aren’t an idiot. I have teenagers and a business degree and I never even thought about it. More 💜💙 sent your way!

[@Reenah79]

Was waiting for your commentary about this. Couldn’t wait! I thought of what your opinion would be when I was watching The dear influencers video Xoxo 😚 You look absolutely gorgeous 😍😍😍

[@LoveShelbylee]

Im so excited you posted this. Watched Marlena's video last night and had no one to bounce ideas off of

[@mommy2rae586]

Same! My boyfriend does not care about any of this but I find it so interesting!

[@ilovemydobermans5143]

Who wants easy money! Me right here!! 🙋🏻‍♀️🙋🏻‍♀️🙋🏻‍♀️ I’ve worked hard for every dime and would love to catch a break!!

[@beckybertish7841]

Amen doing ot if I can.

[@emiliana1767]

Preach!!!

[@meghandarlin1050]

Yassssssss especially getting 60k+ to trash a brand

[@autumnmalick2987]

Lawsuit happy Melrae Segal changed her video title from "Makeup Geek Did Me Dirty" to "Makeup Geek Are Scammers" this morning! She 4got2change her thumbnail tho🤣 Love ur vid🔥 so glad i watched🙌

[@yescandles]

She KILLED me when she said she HAD to post the video on Marlena right then (after 12), because with her OCD and something something D she would not be able to sleep and it would affect her parenting skills! she already said she has anger issues! She is a KOOK!

[@autumnmalick2987]

@@yescandles LIKE 🤣WTF🤣! IKR! I AM DIEING OVER HER THOUGHT PROCESS!

[@MoodyCaffeineAddict]

Autumn White Mel is the scammer tbh 🙄 Why the need to change the title eh?

[@autumnmalick2987]

@@MoodyCaffeineAddict Agreed. And shes losing her mind on Twitter right now. She just compared Marlena 2Bill Cosby🤣

[@MoodyCaffeineAddict]

Autumn White She’s a psycho

[@ladydatura2529]

I loved her video. I have grown so much respect for her in the face of all the *booty communtity* drama, abuse and manipulation. This woman is a true leader.

[@veronicajurek1368]

Antphrodite predicted someone was going to forewarn Jaclyn about going forward with lipsticks.

[@hahahahaahhahahaahah]

LOVE him

[@amandamichelle4854]

I truly have no idea how anyone can see Marlena as anything other than genuine, respectful & completely classy. I get nothing but good vibes from her 🤷‍♀️

[@sdieter09]

James Charles makes my skin crawl I have unsubbed from him.

[@bluebutterfly105m]

Better check that...apparently ppl are being "resubbed" to him w/o their knowledge 😕

[@sdieter09]

@@bluebutterfly105m buying them?

[@bluebutterfly105m]

@@sdieter09 Nobody's really sure at this point....buuut there is actual video evidence of it happening 😐

[@wynngwynn]

@@bluebutterfly105m lol oh god imagine getting flooded with James's videos on your homepage. Put to some horror music jump scare music and you'd have the next blockbuster summer horror flick lol.

[@clarkclarke]

He has friends in high places in the YT verse

[@MzVicky]

I wish Marlena would look at the mature beauty community. This is a growing community and we get very little support from any brand. Now I am very small but even the ones who have a good size audience, she hasn’t even looked at them at all.

[@caravanrose]

Yes, this is what I am looking for too!

[@KagomeYasha023]

*Samantha Ravndahl was really pissed about the $60,000 ad thing I remember her long long long comment!*

[@MrsMinYoongi_93]

Yup.. I was so disappointed by her reaction to that video. But like Marlena said a kicked dog will holler 🤔

[@keodi1]

@@MrsMinYoongi_93 same here, I unsubscribed from Ravndahl after that.

[@jacquelineruiz3018]

I saw on reddit that the person who leaked her emails was her ex. Supposedly HFTT first released her video without his name blocked on the emails and then re-uploaded after realizing. Can’t say personally whether this is true, but just reporting what I saw someone write on reddit.

[@LoveShelbylee]

Oh wow

[@hannahc1295]

At least some of those emails were written by him. His name's Nick and you can see it in one of Marlena's screenshots. I guess it would make sense if he leaked them.

[@lindseybailes2706]

😳😳😳

[@lindseybailes2706]

Wow do you think he was trying to defend her in a weird way?

[@jacquelineruiz3018]

lindsey bailes no idea. 🤷🏻‍♀️ or maybe they were still together? I don’t know much about Marlena or when she broke up with her ex.

[@Cris.Viv.Creates]

There’s no way she didn’t know she was selling her expired lipsticks that she made in 2017. My conspiracy theory is she knew the lipsticks were bad but figured she would sell them so she wouldn’t lose the money and figured she would just deal with the “3 people” who got bad lipsticks, blame it on the haters “making stuff up” and play the poor me card and just move on to selling other things

[@me_shell]

I’ve been around since 2007 and things have changed tremendously! It got to the point that I stopped watching any beauty videos for awhile. They were so biased and pushed codes on you that I couldn’t deal anymore. There were so many initial “influencers” who just showed you how to apply makeup and what they liked and trusted. I wish it could go back but at least I can say I knew what it once was 🥺

[@julia.carino]

watching this on the train into work today. can’t wait to hear what you have to say💕

[@MakerMoviePro]

I know we’re strangers but I wanna wish you good luck at work today!:)

[@gaarafangirl54]

Same! I’m on the 2-line to work.

[@meghandarlin1050]

@@gaarafangirl54 same 1 line uptown

[@julia.carino]

Rachel Choi oh my goodness thank you so much that’s so sweet!💕same to you!

[@thelsue1]

I love MS, she comes across genuine to me. Im glad she exposed the $$ aspect of the influencers. I really believed they were being honest with products. If you are getting paid or given free product, I want to know. Then, I can make an informed decision if you are recommending the product because you like and use it or are just shilling it. I am a better consumer now and look to see if they disclose. Loved this video!

[@playsintraffic2]

I watched Marlena before the makeup geek brand started. She’s genuine.

[@michellestratford9753]

I'm 54, but I only started watching KZbin Beauty videos about a year ago when I got ill so I don't really know any of the players or history. When I was watching Marlene I saw a professional and caring woman who had a wealth of information about an industry in which there can be no doubt she's an expert. And more importantly a professional who has earned and deserves respect for her knowledge and history. I felt it was raw, honest, enlightening and should stand as a benchmark for influencers turning brand CEOs of how to properly evolve and conduct themselves.

[@NamiNaeko]

Off topic but you look so good. The top color and style and the makeup paired with it are PERFECT

[@paytonkraus4523]

Your opinions are so well said in this video! I 100% agree with your statement about it being a cycle. New fans come along everyone/some are so loyal so no matter what the case, as long as consumers are buying the influencers (sketchy or not) and brands will make money! At the end of the day, no matter how nice and genuine an influencer is, the consumerism takes precedence because this is a cosmetic industry where people are trying to make money! Obviously we all chose who to support and purchase from or not and these are the choices that really shape the community!

[@laurie5255]

One good thing about all this drama is I found you and a couple other influencers !!! Can’t wait to hear what u have to say

[@melonydance2488]

You’re so amazing at putting all your points together and it make sense. I always just love listening to your opinion.

[@therelatablemillenial]

You are so collected, so well spoken and wonderfully unbiased in the best way. Will never not love you.

[@rf3811]

interesting would not be a word I would describe Marlena's video. I would say heartfelt, honest, compassionate, endearing, and strong! Because she is so nice people see her as weak and the truth is "that woman " is SO STRONG! Look at everything she went through personally and professionally... Her relationship with abusive ex, a miscarriage and all the issues with her MUG releases, she is so professional she didn't whine to everyone over the last few years the way others do, and I feel because she is so open hearted people see her as weak when really they should be bending the knee and kissing the ring... She literally paved the way! I love her more now and will do whatever I can to support her!

[@zoeurekew123]

I started to watch makeup videos on youtube since 2012. It was a good time, compared to what is happening now.

[@Sonicman415]

Marlena broke. It. Down. She is remarkable. She’s empathetic, and now she’s learning how to make boundaries.. good for her! In early 2017 I unsubbed sooooo many ‘gurus’ of KZbin because their vibe was off, shady, not genuine, big time. My life is full without so much ridiculous drama ✌🏽✌🏿✌🏽✌🏻✌🏿✌🏽✌🏿and without wanting more products constantly, and getting lip injections and surgery on my face.. no thank you. I hear you, influencer, that term is NO joke. Early on I bought stuff that JH suggested, Makeup Geek, Morphe, Gerard Cosmetics.. before I realized I was being ‘had’. Now I buy what suits my style best. I’m on a permanent lowwwwwww buy, and happy for it. I still love my makeup geek shadows, highlighters and blushes. Great content!

[@madeezyfosheezy]

i remember when i first started watching beauty videos like three years ago? marlena was still doing little tutorials and she had a much more educational spin to her videos and it was really helpful when i was just starting to learn how to do eyeshadow. i didn't really mind her plugging her new stuff that much because she did highlight that she wanted to work more with charities and giving back. even though i never actually bought any of her stuff way back when, i finally decided to try some of makeup geek's eyeshadows lol. for charity!

[@natchats3099]

I think youtube channels like yours should have a million views ! You always speak so wisely xx

[@auranah_was_taken]

I like Marlena. I feel like you’re right about her being honest to a fault and very empathetic. I watched her entire video and I just feel for her ❤️ I think she might be a bit to trusting, bordering on naive. And while that in and of itself is a quality I find totally beautiful 😍 ( and a personality trait I share with her ) it tends to attract people that just walk all over you sometimes. I hope everything will go well for her in the future, that she will accomplish all she has set out to do, and most of all I wish for her to be really really happy.

[@alexmayday007]

Hey Hannah, i can’t know for sure, but I saw the refund email floating around and I thought it said that they noticed the lipsticks weren’t up to their standards and that’s why they are automatically refunding everyone and will do better. The email went out to everyone who purchased a lipstick. Not negating your point that a recall would be better but I thought it was worth it to mention that at least even the people that don’t have social media are being notified about the quality issues and are being refunded. Thank you for your video!

[@ellieg96]

I've been watching beauty gurus since around 2009. I sort of stopped watching for a while and then a few years ago I got really back into youtube again. It has changed SO much. I can't even watch these big 'influencers.' I just want to watch hauls and what's in my bag videos and makeup tutorials lol. This is why I'm subscribed to girls like you, Lacie, Hannah Poston etc because there is a genuine honesty to the videos and they take me back to the old OLD days of youtube in a way. I think anyone who watched back then is probably a bit nostalgic for it. But even the old youtubers I used to love in that community got a bit swept up by the 'influencer' vibe, like Juicystar07 (Blair Fowler) for example. I still love her and am subscribed to her but youtube seemed to blow up a few years ago to me and that's where all the channels seemed to change and really grow into crazy amounts of subscribers. I can't explain it but back then no one saw youtube as a 'job.' And don't get me wrong, it's awesome that it IS a job for so many people now. But that aspect of it can really deter people from making high quality and FUN content that feels genuine. This is all so obvious lol but I basically I miss the old days!

[@lilakasaulty]

I've only starting watching beauty videos in the last year so it was interesting to hear from her perspective how some of this stuff started to where it is today. James keeps trying to advocate for influencers to be treated like other celebs and making youtube more like mainstream media. When he gets called out for the money he makes he attacks. Why is it I can look up the amount of money almost any celeb makes in a role but influencers get to keep everything secret? If influencers and celebs are equal like James tries to advocate for then the should be equal in pay transparency. I don't have a problem with influencers making money, everyone needs to make a living. Just be honest about it. Say something like "yes this is a lot of money and I'm grateful" instead of attacking other people. That attitude really rubs me the wrong way. Sorry for the long comment. Thanks to anyone who reads it

[@Stormaggedonx]

I started watching beauty videos around the begging, they truly were the good old days! I recommend watching old beauty vids, they’re so sweet and pure (and it’s just interesting seeing how things changed).

[@takishasage-freebeautyzone]

I watched the entire video as soon as she uploaded it. I honestly was a little saddened. It makes me sad that some of my favorites are stepping away from the platform. I guess it's not the end of the world. I'm just a creature of habit and I like the connections that I've made. It's that end of summer camp feeling. You'll never be able to recreate that summer. Those memories last in your gut for a lifetime. And even if you all come back next summer, it won't be the same. 😔

[@DarksideBallerina]

I loved her video, I appreciate her transparency! I can see how some people will still misread her (for the reasons you mentioned) but I've never gotten a bad vibe from Marlena or that I couldn't trust her. I always factor in a margin of error and the possibility for her to be lying, but she is a voice that I think is genuine. I'm just strapping in, because I see the potential for drama. I can't foretell how, but she said too much for something not to go down, in my opinion.

[@oneshiningstar281]

Too many people are in the beauty community now to make money and not for the love of make up as they want the “celebrity” lifestyle with all the designer brands, big houses etc it’s that simple! There’s only a few I trust now and would take their advice whether to purchase a product or not................very sad but true 🤷🏼‍♀️

[@makeupbybrynnxx476]

I watched this last night when she uploaded and I pretty much agree with all of your thoughts on this as well! To go off of what you were saying I have been watching KZbin since 2011 and the beauty community was nothing like it is now. One of the major “gurus” back then was Bethany Mota & then her downfall was after she partnered for a clothing line and she kind of stopped makeup. And then Meredith Foster who to my knowledge doesn’t even really do makeup videos anymore either. The people who have been on KZbin that long who are still on here do NOT get the recognition or following that they deserve who they truly worked hard for out of passion and not for a quick buck such as ItsJudyTime like Marlena mentioned and there’s so many more who are still in my subscription box. There’s some people who kind of paved the way who don’t even do KZbin anymore because they just didn’t like or understand how it ended up being how it is now and it is really sad that people like James is at the forefront & are a “voice” for the community when it is so much more than being a little 13 year old stan who will attack you if you speak against him. It genuinely was a good, happy, peaceful environment and the only “drama” there used to be was if 2 people reviewed a foundation and one liked it and one didn’t and people weren’t very educated on the fact that not everything works for everybody’s skin lol. But that’s all I had to say & I loved how you put this video!

[@strawberryhoney420]

You’re so insightful, self-aware and you articulate yourself so well. I’m so happy to have found your channel!

[@jessieburgess9431]

I didn't mind her talking about her brand, but I see what you're saying because I literally went straight to her site and started shopping lol.

[@tihanaharrison6728]

Very well said and put together, thank you. Marlena seems to me from all I have seen from her over the years like a lovely, genuine, professional and a very passionate and creative woman full of empathy. She fell prey to a few narcissists along the way, JH and JC are quite the obvious ones, don't have a clue who the Nicole (?) person was or is. I'm in my 40s and have started walking YT with my first 3 channels Lisa Eldridge, Wayne Goss and Marlena Stell. All very professional, with integrity, creativity, greatly respected and passionate about make up and passing on their knowledge and skills. And also with very calming voices, hardworking adults. Marlena rose from the poop in the last 2 yrs of her life like a phoenix from the ashes, with class, grace, fire in her belly and honesty and transparency. Beauty community has some great people, yourself included, and I watch their videos, and a huge number of other ones are a bunch of narcs. Whenever and wherever there's a chance of money to be earned, the rotten stuff comes and settles in. It's the way if the world, I'm afraid. Always has been, and sadly, always will be. Money is a resource and resources are power. On another note, do you know what happened to MUG on BB (beauty bay)? There's only one product left there !?!😟 where are all them single eyeshadows gone?!?😭😭😭

[@militarymeagan9816]

KZbin was great back in the days of Pixiwoo, kandee Johnson, and Marlena! They were my ride or die!! It’s fun to go back and watch old videos to see how much makeup has changed! 😊

[@cocomarie1870]

EARLY UNLIKE JACLYN'S STATEMENT! HI FRIENDS!

[@cleomatic]

👏If we were in church, I’d shout out a hearty “Amen” sis. In my opinion, Jaclyn knew her lipsticks were old, the house! 👏🍿🙌💄 Speaking of old, boy Marlena nailed James Charles. Young Mr. James is soo ageist-in his coming “back to YT” video he whined on that he worried he wasn’t relevant anymore *AT TWENTY* but ultimately decided he was cool and the exception. I think he has zero respect for Marlena or her experience because in his mind, people at her “advanced age” are irrelevant and he honestly thinks his opinion and brief experience only as an influencer & brand spokesperson for a cosmetics company is more valid than anything Marlena has done because she’s not on the pulse of the youth culture like James sees himself. It is unbelievable how disrespectful he was in using his clout and platform to bully Marlena in front of Netflix, and I hope he’s subjected to similar scrutiny with an important project he works on in the future because he deserves understanding how it feels. It seems it’s the only way he learns. I find him astonishingly gross, and I don’t like that so many young people see him as a role model-I’m surprised his big head fits into his Tesla. I gave up on him after his foul comments about Ebola and it’s been interesting to watch his penchant for keeping both feet in his mouth at every turn, and he’s appears to still be eaten alive with a severe hubris infestation and is a constant apologist. The poor dear...but this 47-year-old’s opinion is too irrelevant to matter because I’m sooo old, after all. 😂💀⚰️

[@TracyLeaBeauty]

Yes! I was waiting for you to put a video up! I agree with you on all of this! Great video!🌺🌺🌺

[@radiantbritt]

Goodbye to all of these influencers. The 35 people who disliked this video are James and Jaclyn STANS.

[@emma-bg3zb]

never been this early before, good time for us international viewers! love from japan 💕💖💓💘💓

[@milchbar318]

Greetings from Europe 🙋🏽‍♀️❤️

[@mirandapontarelli5485]

This doesn't take away from your point at all, but I've heard this statement several times that "there are people who bought Jaclyn's lipsticks who aren't on social media." Where did this idea come from? The only way anyone could possibly know about this brand is through social media because it's not sold in stores, it's not on QVC... I feel like 99% of her customers heard about her brand through KZbin or Instagram. They might not be following drama channels or other influencers who are calling Jaclyn out, but they must be ON social media, right?

[@erinann5970]

Miri _ She might mean that there are ppl who have followed JH on Instagram for years who don’t use Twitter or KZbin and ordered lipstick when she announced the launch on her Instagram. It’s kind of a world apart where drama in the comments can pretty easily be squelched by a moderator. Ppl who follow her on Instagram may never hear about this drama and a company might want to preserve that by not announcing a full recall.

[@mirandapontarelli5485]

@@erinann5970 I may be taking it too literally, you're right.

[@smokey_glow]

There are people who might be on KZbin but not on Twitter/Instagram/Facebook or vice versa. If you are only on one of those apps you might miss a lot.

[@missgigip]

OG beauty enthusiast here,.i was around back then..we had the MUG forums, MAC Live journal community, makeup alley etc and the OG youtubers..such a nice time it was back then..people were genuine about products,.i watched Marlenas tutorials back in the day..Nicole G filming in her basement..MAC daddy used to work at MAC and posted funny videos..lord I could sit here and talk about the OG beauty community for hours

[@missgigip]

I’m 39 ..I started watching in 2007/2008