SONNET Hands-On: Using Rechargeable Batteries-MED-EL

[@gloriacatalan8468]

Buen dia les saludo desde Osorno Chile. Mi consulta es por que el adaptador de baterias dura poco o que puede causar esto. El primero duro un año. Y el segundo duro solo un mes. Por favor me pueden contestar

[@medel]

Hi Gloria, thanks for reaching out. Please contact our local MED-EL team in Latin America - they are best placed to support you as they can take a closer look to the device and your situation. You can send them a message via our website: www.medel.com/latam/clinic-finder/clinic-finder-detail?clinicId=d050598c-2f17-64e6-80bd-ff09000c6e28 Kind regards, Barbara

[@boniswamoshao837]

Where I can get this charger in South Africa?

[@medel]

Hi there, thanks for reaching out. We recommend getting in touch with your local MED-EL team directly for any questions regarding product pricing and purchasing: www.medel.com/en-za#contact Kind regards

[@sapnasalariya9503]

I want to know how many batteies are their in 1 pack of sonnet rcb standard

[@medel]

Hi there, your local MED-EL team is best equipped to assist you with your inquiry. We would recommend getting in touch with them here: www.medel.com/contact-med-el Kind Regards

[@arichsesom]

Hello. this set for me has spoiled. I would kindly request if i can get a new one. My daughter has now stayed for two months without it. I decided to a school for the deaf because we cannot charge her batteries. Any direction willbe appreciated

[@medel]

Hi @arichsesom, we recommend getting in contact with your local MED-EL team as they have all the latest updates on product availability and warranty. You can find their contact details here: www.medel.com/clinic-finder/ Kind regards, Marina

[@arichsesom]

@@medel Thank you for the direction. the speech processor too have an issue. I will contact them

[@islambekhasanov2643]

Thank you...

[@MuhammadAmin-qj9ft]

Whatever you say i will do it for my son

[@zaidbinimtiaz785]

my battery charger is not Working pls tell me where it will be repaired, im from Pakistan / Karachi

[@medel]

Hi there, thank you for your comment. Your local MED-EL team is best placed to assist you with your device. You can find your local MED-EL team's contact details here: www.medel.com/clinic-finder/ Kind regards. Alicia

[@muhammadwaqas4909]

Plz charger price

[@medel]

Hi there, thank you for your comment. Your local MED-EL team is best placed to assist you with pricing information. You can find your local MED-EL team's contact details here: www.medel.com/clinic-finder/ Kind regards, Alicia

[@nidhimehta5539]

one of my rechargeable batteries not charging. I can see slot light is blinking. is my battery spoiled?

[@medel]

Hi Nidhi, thanks for your comment! I'd recommend you get in touch with your local MED-EL team about this. They can take a closer look at your battery and are best placed to support you. Please find their contact details on www.medel.com/clinic-finder/. Kind regards, Verena

[@patrichahnel4242]

Wieviel Stunden hält der Akku?

[@medel]

Hallo Patric, vielen Dank für deine Frage. Der Standard Akku hält 10 Stunden (mehr Details dazu findest du auch hier: www.medel.com/de/support/product-support/audio-processors/sonnet/handling-and-basics/du_sonnet_handling_changingthebatteries)

[@mareklojtek3092]

Ile godz ładowarka

[@medel]

Hi there, the rechargeable batteries come in three sizes: Max, Standard, and Micro. Users can get up to 17 hours of power with the Rechargeable Battery Max, up to 10 hours with the Rechargeable Battery Standard, and up to 7 hours with the Rechargeable Battery Micro. The rechargeable batteries are compatible for all SONNET series processors. You can learn more about these battery options here: www.medel.com/hearing-solutions/cochlear-implants/sonnet2#Battery_Options Kind Regards