Sony Imaging Edge Mobile App - Transfer Photos to Mobile Device and Remote Control Camera

[@Jason_Hermann]

Imaging Edge Mobile Update 7.2.2 Update now available for iPhone!! Adds iOS 13 support!! apps.apple.com/us/app/imaging-edge-mobile/id489191124

[@KhidMizfit]

Jay SonyAlphaLab hi Jay I have an a6300 and when I use the remote settings on my iPhone 11 pro max to record videos it does look like it effects the quality of the video do you experience the Same problem

[@dch2896]

The app doesn't work

[@x729x8]

Jay SonyAlphaLab how do you send a video not a photo and also the QRi code doesn’t come up

[@121snapshots]

I have a a6000 and iPhone 11 Pro Max and still doesn’t work

[@katrinaburton4802]

Jay SonyAlphaLab Jay is there a problem with the imaging app and the iPhone. I have called Song about 4 times and the last time I called the guy shot me a bunch of bull and lied to me. I cannot get my photos transferred. I have gotten some help from Sony and were able to transfer the photos but it goes right back to not connecting.

[@tillbodd]

4 years on and it is still the best training video for using IEM. Blown away by the smartphone control which I achieved. Now need to get GPS sorted through iphone linkage

[@spiralize1]

I'm so annoyed by the switch from PlayMobile to Imaging Edge.The former worked perfectly all the time, but the new one is a pain! I cant get it to connect and have watched many of these videos. I'm just not getting the same screens !

[@Jason_Hermann]

Yes, I hear your frustration and really wish Sony would figure this out. I must say, with my Galaxy 8 I have not had any issues for what I use the feature for however, but I feel I am one of the lucky ones ;) All I do is when in playback mode on the camera I find a photo I want then press the share button. I then open the Imaging Edge app and select the scan QR Code option and my phone camera turns on. I then scan the camera which is now displaying the code and it copies the photo over. I was just doing this with the new A600 last night. Once I scanned the QR code once the Sony A6600 is now in the app as a liked camera. So now when I hit the share button on the camera I just need to select the a6600 on the imaging edge app. I did not mess with any settings on the camera either, this is out of the box. I totally understand this is not how it works for everybody though, which sucks! The older cameras clearly do not work like this...

[@ThisIsHustleCentral]

What camera are you using?

[@russellmusictv4403]

The former was horrible, hence the new app.

[@Mtnsunshine]

Maya Flanary Yes, the system is hard to get used to. I have a cheap Android Tracfone and since I had trouble with scanning the QR code on my FDR-X3000 (it is inside the battery door) I instead, manually entered the SSID number on the app screen. This allowed me to connect to the action cam. Then, I was able to use the Tracfone as the controller of the camera. It showed me what the camera was seeing and to control the zoom, etc. The initial set up did take some time to make happen. I had to wait awhile for things to happen, that’s for sure. It seemed that just as I was about to give up, then the screen would change and my faith in the world was renewed. 😁

[@TexpatOTG]

Try Camoodoo ... it works good.

[@mustardketchup]

"Forget Network" is a crazy thing to do, especially if you have a crazy 20 digit password (like me :) Android 10 and 11 have the option to simply disconnect from the network (I have a Pixel 2 XL and Pixel 4a, so I get those OS updates ;), which is much preferred to "forgetting" your network I wish you had used the manual mode, but I'm sure I'll figure it out. My camera doesn't arrive until tomorrow. I'm stoked Great tutorial Thank You

[@isak3963]

You have to put GPS and CAMERA wifi ON then either scan code or enter password direct. Did the trick for me and very informative video mate much appreciated 👍

[@christullatheresa2854]

To transfer videos it works by recording videos using MP4 mode instead of AVHCD. MP4 is compatible on smartphone

[@woof3598]

had my little sony forever, didnt know I could do all this, Many Thanks

[@alfrid5473]

I have to say that your videos are definitely THE BEST ! Thank you so much 🙏. Using my new rx10m4 would never be as easy without your videos. As for the imaging edge app: I am doing a lot of HFR slow motion videos and I do sense a delay between the moment I press the button on my phone and the actual moment the camera reacts. At HFR mode, limited to 4 seconds of recording, it is sometimes crucial. I think I'll have to switch to remote that connect with a cable 🤔 Has anyone noticed that delay?

[@Jason_Hermann]

I never actually tried it in HFR mode, but yeah I can see there being a slight delay unfortunately... Thanks for the kind words!

[@eugenekoiner]

so Sony have changed nothing except the name of the app and the icon, well done as usual. Working hard for their customers

[@actionphotopassion5082]

One great feature that is finally working better than on PlayMemories is the geolocation. I just activate once and I'm ready to go: no more off linkage like I had sith PlayMemories.

[@QuarterBach]

Care to explain why the sharpness / quality greatly decreases when I transfer the images to my phone? The photos are really crisp on the camera screen.. (I had all photo transfer settings at the highest..)

[@Jason_Hermann]

I have not noticed much loss in detail myself when transferring photos other than the severe decrease in resolution. The app is really meant for getting proxy copies of the images on your phone, so you can easily share via email or social media. It's really not meant for transferring original copies as it turns out. Frustrating I know... I suggest using a memory card reader attachment for your phone or tablet and then you can just transfer full resolution originals. They are cheap and ultra compact on Amazon these days like this unit for example: amzn.to/2MQ9Ljs

[@QuarterBach]

@@Jason_Hermann Cheers!

[@ccmusicmasquerade]

If forces JPEG only transfer so if you shoot in raw yea.

[@spok9180]

I’ve been reverse engineering my memory cards when I Fill them then changing the format to quantum computing and once the Qbits collapse they are “mined” into Non-fungible tokens, and then I just hit print

[@mikldude9376]

Good tutorial Jay , i would agree with you mate , these wireless camera apps are still not as intuitive as they could be , especially for those of us in community that are not all that tech savvy . i remember using the one for my Nikon camera a few years ago , and while i got it to do the job , it was a fair effort to work it all out and again not overly UI friendly , and i never used it again . Thinking about how maybe manufacturers could improve on this system , just throwing an idea outside of the box , Wouldnt it be good if the day you get your new proper camera , and during setting it up and entering your usual details in and normal camera settings , you also entered the details for your phone including some sort of ID number assigned to the wireless frequency or bluetooth or something , then once all set up , in the future when you hit the transfer button next to the camera screen a box popped up with the menu with "what items do you wish to transfer to device ID No. XXXXx " , You click on the selection , click on enter and in three clicks the camera connects to your phone and downloads the pics , bang done . That is how i imagine it would work anyway . Unfortunately for those of us that are not tech savvy , or just dont have great recall because we are old farts (thats me ) or are just a bit thick(also me :) ) , some of these apps are still a bit like hard work , and that becomes moreso if you only get to go out snapping pics on odd occasions . I suppose really for it to become idiot proof and just plain easy to operate , both the camera companies and the phone makers would have to come together and put a concerted effort into making a better system. I often think about the user friendliness of devices when i`m buying phones and cameras , which does seem weird given i bought an A73 menu system and all :) , but it would pay divid ends for these companys to go the extra mile and make them more user friendly in all ways including connectivity , because more people will buy their products ..

[@claudiagarofalo2185]

Great tutorial. I watched a video by another person and I had no idea what I was doing as I could not follow his instructions at all! Thank you

[@twinkie1773]

I been using the app bc I like using my phone as a monitor but not like this!! This is a whole new lvl, I learned a lot today. Thx for the new tips! And keep the videos coming 🙏🏾🙏🏾🙏🏾

[@heehaww2933]

For some reason when i connect my a6300 with my samsung note 20 ultra i dont get that many options with smart remote feature i only get shutter button. Im using sigma 30mm

[@Jason_Hermann]

Older cameras are limited with features when remote controlling. support.d-imaging.sony.co.jp/www/cscs/pmm/products.php?area=gb&lang=en

[@joedarm3]

I normally use back button focus on A73. To get app to focus as demonstrated, I needed to turn ON AF w/Shutter (Menu 1; 6/14)

[@Jason_Hermann]

Ok, thanks and that is good to know!

[@waynehayes7942]

I was struggling big time tonight connecting my Sony Camera to my IPhone, but you my friend have saved me, Thank you! now wheres that subscribe button.

[@dch2896]

Their app is a disaster. Epic fail. And I thought Nikon's is bad. At least Nikon's app works.

[@hilaberliner]

I had this app in my iPhone and it worked not easily but it worked. Now , after an update was made to the app , it does not work in my iPhone any more. Now it is impossible for me to use the camera with my iPhone. . I was told by the representative of Sony that my phone is not supported. So be careful when you buy Sony camera. It may work in the beginning but not any more after a while.

[@screaminpotato]

Same thing. Such a joke. What model is your iPhone? Mine's a 7 and won't connect to the camera no matter what I do.

[@samanthaperez4431]

What model is your phone?

[@dionthacreator3499]

hila berliner same

[@dionthacreator3499]

hila berliner It worked so perfectly before now it’s acting up and it’s not on the App Store anymore well it is it can’t be downloaded

[@joandobrijevic7572]

@@dionthacreator3499 I have an a5000 and iPhone 8plus. The photo transfer used to work fine but when the phone was upgraded to iOS 13, it no longer works, no matter all the steps I have followed directly from Sony when I contacted them. So very frustrating!

[@AshleyChevalier]

Thank you so much. I just bought a Sony DSC-HX80 And i don’t have a good laptop but have a iPad and iPhone so i really wanted to transfer it to my iPhone and edit on iMovie. Thank you so much. It is a lot of work but it’s worth it !!

[@Basketballbayern]

Have fun!

[@KiranDevraaj]

Wow ! You made the workflow so easy.. Only pain point of this app is, we cannot transfer raw images.. only jpegs

[@Jason_Hermann]

Yes I agree and thank you for the comments!

[@rtexas2617]

Your you tube was awesome - my question/concern is that when using either camera or app. - i am taking one picture but it is triplicating each picture, so when i upload to my android or to snapfish i have to delete 2 of every picture, what am i doing wrong? :(

[@Jason_Hermann]

It sounds like you have some sort of bracketing mode enabled. Make sure the camera is set to single shot in the drive mode area...

[@rtexas2617]

Woww that was it!!! Thank you Sir!!

[@bodhi3131]

can you tap focus on the app for video, I'm using the old A9

[@Jason_Hermann]

I'm honestly not sure. It works on ,y A7C now after the app updated, but I don't know about the A9. According to the compatibility chart here: support.d-imaging.sony.co.jp/www/cscs/pmm/products.php?area=gb&lang=en it looks to be the same as the A7C, so I think it will work, but can't say for sure...

[@bloojkl4520]

4:18 I don't get this screen on my camera :( No QR code

[@Jason_Hermann]

Which camera are you using?

[@bloojkl4520]

@@Jason_Hermann sony a6000!

[@nataliajimenez3001]

@@Jason_Hermann Sonya6000

[@Jellyfishmz12]

Same here. a6000. No QR code.

[@alvrzzrvla7904]

I use the sony a7r ii and have the same problem!! My rx100 V works fine with it though!

[@edt61207]

Hi, Jay. Could you please help me out? I've been trying all sorts of thing with my configurations on my Samsung Note 8, and my Sony a6000, but for the life of me, I can't seem to find the "control with smartphone" feature on my Sony camera...

[@TECHSOME]

Can you also change the focus point?

[@Jason_Hermann]

Only when using a few cameras can you change the focus point from the app via touch. The A7S III I believe can do it currently. I have no idea why Sony does not open this feature up to all the cameras, because it would really help them in the long run I think....

[@paulf1767]

I agree the app is fiddly to use. I learnt a few things thank you. Not sure if it’s my A6000 or the app but I can have the most recent photos automatically transfer to my phone when I switch the camera off which I find really useful.

[@Jason_Hermann]

Thanks for the comments and I don't think that feature is available on the a6000 from what I am seeing in the support docs here: support.d-imaging.sony.co.jp/www/cscs/pmm/products.php?area=gb&lang=en&mnt=3

[@paulf1767]

Jay SonyAlphaLab thanks for your reply. I feel you may have misread my comment I can transfer photos to my phone when a switch of the A6000, unless this shouldn’t happen and I got lucky.

[@nikkiniccs]

paul frote how?? What switch??

[@paulf1767]

Nicoletta K I have my phone and camera synced via the camera WiFi. I open the imaging edge app then when I turn off the camera using the on/off switch the photos transfer to my phone. Simples

[@immofornote1621]

Two questions please , how long is the effective range so they stay connected ? Does it work on a tablet ?

[@Jason_Hermann]

I don't know how far the range is, but it will work on a tablet.

[@greygoose3936]

Is there a list of supported devices because I'm having no luck on the remote control with my A7RII.

[@Jason_Hermann]

Yes, see here for the specifics: support.d-imaging.sony.co.jp/www/cscs/pmm/products.php?area=gb&lang=en

[@greygoose3936]

Turns out the issue is with my Oneplus 7Pro, Because I was able to connect just find with my older phones.

[@andyschafer8346]

Any idea why my videos audio is not supported (nor will it playback) when using the app to send video files over to my s8+? A6400 being used. I can get the videos audio using VLC, but cannot figure out how to get them posted to IG. And help would be greatly appreciated. TIA

[@Jason_Hermann]

No, I have the same problem. I had to use VLC to hear the audio and I can't figure out how to get the videos on IG from my computer/ "real camera" either. It's something I need to figure out though for sure!

[@amiramirrtj9327]

can u change the focus point by tapping the subject on the phone?

[@Jason_Hermann]

No

[@amiramirrtj9327]

@@Jason_Hermann thanx ..is this particularly related to this specific model or is this issue generally for all models?. I wanna buy a sony.but it's important to me that i can change focus point on mobile app. can you suggest any model?

[@paulaclrk]

Thankyou for explaining the app - had no idea what I was doing. Can photos be sent from this camera to an ipad/laptop via bluetooth? I can only find wifi transfer instructions however I don’t always have cell phone service.

[@KyashiTran-san]

How do know to need a new and upcoming camcorder is the 8K Handycam is must create in the future

[@JeremyWoznicki]

Why don’t I have a Crtl/ w Smartphone option on my Sony5100?

[@Jason_Hermann]

All the features are not available on all the cameras. Your camera is a bit older these days, so it's very limited with this app unfortunately.

[@chuckking9793]

Thanks!

[@Jason_Hermann]

Thank you very much Chuck!

[@joonajks]

Can I use imaging edge desktop and imaging edge Mobile the same time for creating KZbin videos? I just purchase a use Sony a6300!

[@Jason_Hermann]

I do not think so, but have also never tried that Joon.

[@joonajks]

Jay SonyAlphaLab okay thank you!

[@jameiealehandro]

any suggestions for the case when the live view and remote control is lagging by about 3-5 seconds ? using zv e10 and iphone

[@bhushandm6267]

Control with smartphone option cannot be seen in Sony a7ii and Sony rx100iii. Is this option only available in latest models? Or any updates are needed for these cameras?

[@Jason_Hermann]

Yes, this is a per model type feature. See here for the compatibility list of given features per camera model: support.d-imaging.sony.co.jp/www/cscs/pmm/products.php?area=gb&lang=en

[@bhushandm6267]

Jay SonyAlphaLab Thanks for the reply and info! Any alternative option to adjust the focus in smartphone rather than camera? I don’t even see option to adjust focus on smartphone when using Smart remote app provided by Sony

[@dianneangela438]

Hi, thank you for the tutorials. Does this work with ZV- E10?

[@Jason_Hermann]

Yes it does

[@christianhoffmann5155]

I have an RX 100 III and an RX 10 IV the Imaging Edge Mobil App works perfekt for me and i don't have any problems with these app much better then the previous Play Memories Mobil App.

[@camerongillard9881]

I have the same 2 cameras !! My raw files are being converted to jpeg with this app. Have you had this problem?

[@Tavyspromote]

Hi! If i wanted to use BULB shutter speed...can it be used with the app so i don’t have to buy external shutter button?? Cool video btw!! 👍🏻👍🏻

[@Jason_Hermann]

Excellent question and yes you can use "BULB" shutter mode with the app. I just tried it on my A6400 to verify it works Toni ;)

[@Tavyspromote]

@@Jason_Hermann So awesome!!!! I was about to buy external shutter button thing🤣 Good to know that i don’t have to!! I have A6400 also🙌🏻👍🏻

[@keepitsimple7604]

Did this app for some reason limit many functions? I don't have many of these things. Holding to focus doesn't work either. How do you focus using the app?

[@catarodriguez2264]

I don’t have those functions either. How do I get them?

[@keepitsimple7604]

@@catarodriguez2264 I figured out the app focuses automatically when you press the shutter button, however, focus does not work at all if you have set up the camera for back button focus.

[@donnaleawilyman5584]

Hi I am chasing a solution on how to use bulb mode for over the 30 seconds without touching the camera. cn you help with a solution at all. I use a sony a7r and 7iii. Your help would be appreciated.

[@Jason_Hermann]

You need a remote or cable release to use bulb mode as far as I know without touching the camera. I have never tried to use the app and remote control function for that purpose, but I would no be surprised if it worked or did not work. You must be in manual mode to use bulb mode, and then scroll past 30 seconds to enable bulb mode... Please let me know how you make out!

[@marcelwarnaar]

Hi Jay great video! Hope you can help... what setting did i do wrong if i cannot choose the shooting mode... A,S,P,Auto from the app do you know? I tried removing app and installing again so is it a camera setting?

[@Jason_Hermann]

Which camera are you using? No all cameras support changing the Shooting Mode...

[@marcelwarnaar]

Jay SonyAlphaLab it the rx100 mk 7

[@Jason_Hermann]

@@marcelwarnaar Can you connect to the camera in remote control mode?

[@marcelwarnaar]

Jay SonyAlphaLab yessir no problem just the shooting mode is greyed out

[@marcelwarnaar]

Jay SonyAlphaLab found it! Just had to read all the settings.... Good thing you did give the hint about the remote control mode, found it there! Thx

[@marvmoney9453]

The app is horrendous such a epic fail Sony I’m ashamed

[@Mimixorock]

What app should I use

[@frenchfriesG]

Is it possible to shoot remotely with your phone a RAW file or just JPG?

[@Jason_Hermann]

Yes, you can shoot raw, raw + jpeg, or jpeg remotely. Transfering raw files is not an option though...

[@catarodriguez2264]

Jay SonyAlphaLab I can’t shoot remotly with my phonw just a RAW file. Do you know where the option is?

[@j.r.regenold9094]

I use the app all the time for a5100 on a gimbal. I found another app that lets me use touch to focus, a feature the Sony app doesn't offer. I still use the Sony app too, its really useful. I wish they would concentrate on the camera features of the remote instead of the "social media" conveniences. Maybe a Pro version would be good.

[@Jason_Hermann]

Thanks for the comments and what is that other app that allows touch to focus?? I agree, a pro version would be awesome!!

[@j.r.regenold9094]

@@Jason_Hermann Its on the android Play Store and name is Camoodoo. Make sure your camera has the very latest Remote app installed from the Sony website.

[@Rahulkumar-uu4hg]

Pls suggest cannot hear the audio of a MP4 video in imaging edge app?

[@Jason_Hermann]

You need to download the VLC video player for your phone and that should fix the problem.

[@JamesonsTravels]

Good review of the app. There are some functions in the app I never used but I will now. Have you tried to connect to separate sony cameras with the app? Not at the same time but using one app for 2 different cameras?

[@Jason_Hermann]

Thank you and yes I had the Sony A6400 and the Sony RX100 VII and used the app for both. I just needed to rescan the QR code each time and it just worked for me on my Samsung S8 phone. I could not have both cameras hooked up at the same time though.

[@KnowellVisuals]

can i use this with the sony a7ii? i am trying to see how I can see my screen on my phone

[@Jason_Hermann]

Yes, but with some limitations per the documentation...

[@KnowellVisuals]

@@Jason_Hermann im just trying to use this feature as a screen for my gimbal. i dont have ctrl with smartphone on my a7ii

[@Jason_Hermann]

I'm not sure if that works with the A7 II off the top of my head, sorry. Here is the comparability chart with info from Sony: support.d-imaging.sony.co.jp/www/cscs/pmm/products.php?area=gb&lang=en

[@fabianbartez7949]

When displaying the remote functionaly on the phone, I don't have "apperature" or "shutter speed" options available.. The only paramater that i can change through the phone screen is EV ... I am on sony a6500? Any Idea was is this happening? (phone galaxy s8)

[@Jason_Hermann]

No I am not sure, but what mode do you have the camera set to?

[@fabianbartez7949]

@@Jason_Hermann I just updated the smart remote control app because i had a 2017 version. It solved my issue. :)

[@Jason_Hermann]

@@fabianbartez7949 Excellent! Thanks for the update ;)

[@gatlinproduction]

Do you think in video mode that I can send mic audio from the camera into my iPad Pro 2020 or run a generators Sync ?

[@Jason_Hermann]

I don't think so.

[@carloskay]

Hello, this apps works with the Sony ZV-1 ?

[@Jason_Hermann]

Yes

[@TheFunkyFever]

The rapid fire mode aka continuous shooting is completely missing as an option on iPhone Image Edge. Any reasons as to why this is? I'm using Sony a6000 btw

[@nrityalekha1479]

Hey hi... I bought Sony a6400 recently..I filmed few vedios.. but when I want to transfer the vedio files from camera to phone / PC.. vedio is transferred but without volume.. I mean muted vedio. But It is audible in camera.. pls help me out...

[@Jason_Hermann]

Yeah, I had the same problem. I downloaded the VLC player for my phone and the audio worked in that program for me. That is the only work around I know of...

[@nrityalekha1479]

@@Jason_Hermann yeah but how did u edit those vedios...

[@Jason_Hermann]

I edit all my videos on my MacBook Pro using Final Cut Pro.

[@nrityalekha1479]

@@Jason_Hermann ok but how did you took vedios from VLC player to cut Pro...?

[@Jason_Hermann]

@@nrityalekha1479 I did not. I imported my videos from the camera directly to my computer using a USB Cable. See here in this tutorial kzbin.info/www/bejne/i5SbfYSDh8llhsU

[@Putra-zy7vf]

Question, do you know why every pictures i share on the imaging edge mobile, the kb is compressed (smaller than when i transfered using usb drived)?

[@Jason_Hermann]

Yes, the camera creates proxy media files which are smaller when transferring. You can set it to full size in the app, but you will need to shoot in jpeg quality if you want full size image transfers.

[@jimnicol2656]

Is there a way to move focus spot on the app ?

[@Jason_Hermann]

It depends on the camera. Some cameras allow you to move the AF on the app, most do not though... See here: support.d-imaging.sony.co.jp/www/cscs/pmm/products.php?area=gb&lang=en

[@dawnwang3250]

Great job, thanks very much for the detail information. Just got A7Riii, the settings at mobile are very limited, only see White Balance, Self-Timer, Shooting Settings. Do you know why?

[@Jason_Hermann]

Different cameras have different options available... Sony is strange in that way, I'm not sure why!!

[@Cybercygni]

I have an RX100 m7 and I love that camera. But when it comes to transferring pictures to the phone, I get frustrated. Compared to my Olympus camera and app, Sony is light years behind in user-friendliness.

[@Jason_Hermann]

Yes, I totally agree...

[@BlackRepublican1575]

Great video but how do you delete already imported files from the imaging edge mobile app? The app says I dont have enough space to complete transfers.

[@kabelwelle]

Hi Jay, how to remove imported pictures from Imaging Edge Mobile App (View) on iPhone?

[@Jason_Hermann]

I'm not 100% sure on the iPhone, but on my Samsung if I go to the settings which is the three dots on the top right of my screen when I have the app open. In there you have a saving destination. That is where the images are being stored... I hope that helps?

[@kabelwelle]

@@Jason_Hermann Mayby I have to create Sony account and membership for the App...?

[@My_Name_Is_Chris]

Can you do this just using your phones internet or do you need internet service or a network like in your house or elsewhere?

[@wingedsoldier3]

Play memories mobile was soooo much better. Imaging Edge is garabage in comparison, but at least this video showed me how it works. So thanks for that!

[@aravindasok007]

Is there a timer option in the app?

[@Jason_Hermann]

Yes, in the drive mode settings 10:13

[@chanedsk]

Jay, which video editing software you would recommend for sony camera, such as Rx100 ? thx a lot

[@Jason_Hermann]

I recommend Adobe Lightroom, because it's fairly easy to use and very powerful! Capture one is also a great program, but in my opinion and little harder to use out of the gate...

[@chanedsk]

@@Jason_Hermann thanks Jay

[@Sylviajr92]

Hi Jason, I am using this apps for a while and I really enjoy using it as a remote when my camera is still on a tripod. My Question is : why can't we use the focus point on the phone screen ! It used to work, I could choose where to place the area I wanted but not anymore and I wonder if it is something to do with the settings in the camera. It's so annoying to have to press the camera screen to choose the focus point. Hope you can help me. Thanks for your care.

[@MegaMaster04]

I’m having problems with the picture quality even though I selected to original I still get like the 2 mega bites picture size I have a Sony a7r3 and the only way to get the full quality transfer to my phone is dawn loading into my Mac book and airdrop them into my iPhone,do you know why is this happening,and also I checked in make sure they are not set to transfer proxy🤔

[@Jason_Hermann]

No I do not know why that is happening. I was under the impression they would be full size when copying the way you are doing based on the documentation. I only did it with the smaller files when I was testing..

[@shellysilkman]

Hi! Great video! My photos only show up in the imaging edge app. Any idea how I can get them to populate my Samsung photos folder?

[@jessiegutierrez7582]

I have the same issue. Any advice for the iPhone too?

[@kristenashley2123]

How can you set your focus point though the app? Is this not possible?

[@Jason_Hermann]

No, as of now I can't set the focus point on phone using my Sony A6400 via the app.

[@stephpuppychan]

does this work with sony a5100? I don't see control with smartphone on my camera

[@jaroone9485]

Good evening,have you try this app with Off Camera Flash by chance?

[@Jason_Hermann]

Hello,and no I have not.

[@MikeT-yy3]

I heard that setting Ctrl w/smartphone ON disables youractual camera from using Eye af, is that true?

[@Jason_Hermann]

I have not heard of that, but it is possible. I currently have the Son y A6400 and A7C I can try that on. I'll let you know....

[@Lolo-nn4cl]

hi! and thank you for video..is it possible to disable auto copy photos to smartphone when use it like remote wth rx 100 vii

[@myishblahs]

Hi Jay, does it also save in your cam's SD card when you just use the remote control?

[@Jason_Hermann]

Yes it does save on the SD card also ;)

[@myishblahs]

Great! Thanks

[@Elizabethleal30]

Thank you so much worked on my Sony a6000 :)

[@Jason_Hermann]

Awesome!

[@jenilbabu1192]

Can send raw file?

[@amir4montenegro]

Hello there! When it comes to picture quality, are we talking about the same pictures , both on the phone and camera? In a way that they have the same resolution, sharpness etc? I’m just curious bcs we are using WiFi to send pics and not the other way, Via card reader and stuff. Thanks in advance.

[@Jason_Hermann]

No, the camera pushes what is called proxy media to the mobile device. Raw files can't be copied over using this method, so the old memory card way is still a better option for highest quality. This app is really designed for sharing on social media, emailing pics while in the field, and stuff like that.

[@amir4montenegro]

Jay SonyAlphaLab thanks for your answer, Jay, I appreciate it.

[@abdulisakhi7409]

thank you bro i was straggling for long time to connect my camera to smart phone use it as monitor

[@rabiamuratoglu807]

Thank you so much, ı didnt connect with camera because ı didnt open location 😒😒 ı made it thank you from Turkey 👏

[@SillyCrafting101]

I'm having so much trouble with this. I just got this camera. its such a pain in my butt!! i use it to record my video tutorials. when i try to send the videos to my phone, it gets to about 70% done and then i get an error code, "could not obtain image". my videos are less than 5 minutes each. I used to record 30 minute videos and then transfer to my phone no problem with the canon gx7 mark III. the reason i returned the canon was because the focus was terrible.

[@Jason_Hermann]

Yeah, well this app is unfortunately not that good depending on the phone and camera combo. I would recommend transferring using an SD card adapter for the phone instead.

[@SillyCrafting101]

@@Jason_Hermann I have a Galaxy Note 20 so it's a good quality phone. I am currently loading my videos into my laptop. then I connect my phone to my laptop and transfer over. I actually don't mind doing this since I noticed it's way faster (5x faster) than the app. I love the quality of the camera and how easy it is to use. thanks for replying!

[@michaelandremovies]

Thanks so much for this!! Clear and simple. Actually I seem to be able to get this new app working flawlessly with my a A7RMk2 and my RX 100 Mk4.

[@Jason_Hermann]

Thanks for the comments and I also never really have a problem. It sucks that so many other people are having issues though...

[@TOMAUT]

Thanks for the video! Is tab to focus on the phone possible while recording a video?

[@Jason_Hermann]

As far as I know, no the touch does not work on the phone unfortunately in any mode. It really should though! Thanks for the comments and question ;)

[@erikzimmermann4876]

The Sony support in Berlin says I should send my cameras (AS50 / WX220) for repair, because Imaging Edge Mobile does not connect to my iPhone 8!?!?

[@Jason_Hermann]

That is weird! Perhaps it needs some kind of update?

[@erikzimmermann4876]

@@Jason_Hermann iPhone 8 iOS 13.1, both cameras (Sony AS50 and WX220) set to factory settings, still no connection to the app. But the support staff has no idea.

[@Jason_Hermann]

@@erikzimmermann4876 Apparently the app is not working on IOS 13 currently, you are going to have to wait for update... Sorry Erik

[@erikzimmermann4876]

@@Jason_Hermann thanks

[@samuelfelicidade7778]

Great! It worked 👏👏👏

[@christopherjankowski9093]

I still can not get my phone to connect to my a6000 , the app is asking to scan my NFC or QR code of the camera, non of these works, tere is no way to get my QR code visible on the screen. What else can I do ? when I had my old sony app everything was working just fine. Thank you.

[@Jason_Hermann]

I'm honestly not sure Chris. Did you try directly connecting by pressing the line above scan with qr code? If you turn on the cameras wifi, you should be able to connect that way as well which is different than using the qr code.

[@leandrorobles2085]

I have the same issue... The point is that I can't see QR code on the screen...I have an a6000 and RX100 iii, probably the software is older. We must wait for the app’s update

[@Jason_Hermann]

@@leandrorobles2085 Do you have an iPhone with the recent update? Have you tried connecting directly without the QR code?

[@ramblechillray]

Christopher Jankowski I have the same issue, Sony a6000 and the camera won't connect..

[@kaawashereandmintyforslay]

This app has been breaking my heart all week, I have tried everything, double checked, installed, uninstalled. Absolute rubbish by Sony. Spending my hard earned cash on a decent camera but I'm back to hooking up usb leads to my pc,- terrible. I should have stuck with Canon, smooth and problem free wifi transfer of pics from cam to phone. Shocking tech failure

[@kevinrtres]

Surely not! What camera, phone and phone app were you trying to connect?

[@TheBreezeShoot]

@@kevinrtres Lol what to you mean "surely not!" This is the worst rated app I've ever downloaded off the app store. This has to be the most poorly made app ever to be released by a large company.

[@gatlinproduction]

With using your phone, you able to Preform Bulb Mode and use the Shutter?

[@alansarpy]

jay love the channel.... Is there a way to auto focus using the app on the iPhone ? my a7iii has a greyed out area on the focus mode unlike your camera above in tutorial.. thanks!

[@elainerobinson2476]

The app used to work with my iPhone X and Sony aR 111. I’ve just bought an iPhone 14 pro and I can’t connect the phone to the camera via WiFi or Bluetooth. Have contacted Sony support and they went through all the settings, using QR code and still wouldn’t connect. Sony now saying they can’t guarantee the 2 will connect - does that mean iPhone 14 isn’t supported and it might be in time? Can’t get any further info. I’ve noticed my aR 111 has Sony memories - does it need Image edge on the camera as well as the phone to work? Any advice appreciated!

[@velanche]

With the app, when I adjust the zoom settings, will they stay put even when I exit/disconnect the camera from the smartphone? Thanks1

[@oneonlynono]

Hi ... thank you for you great Tutorial. I can't Download my Videos Recorded in XAVC S on My Sony A7S to my Imaging Edge Mobile but with my Sony RX10 Mark IV i can Download my Videos recorded in XAVC S HD. ... Why is that ? Please

[@Jason_Hermann]

I honestly do not know, sorry.

[@Glasairman]

I have given up with WLAN (using a A7iii) and Im.Edge Desktop. Sometimes it works, sometimes not. The import via WLAN works after (measured) 45 seconds (maybe, maybe not).

[@Iam-jf8wt]

Is there a reason why my mobile interface has less options than yours? I am running A7 and all I have are rotate, ev, shot and timer. Shutter, ISO, AWB are all gone.

[@Jason_Hermann]

Yes, different cameras have different features. See here for the compatibility list of given features per camera model: support.d-imaging.sony.co.jp/www/cscs/pmm/products.php?area=gb&lang=en

[@Iam-jf8wt]

@@Jason_Hermann hmm I think those functions are very basic isnt it lol. Which category do they list at? Thanks.

[@Jason_Hermann]

@@Iam-jf8wt It looks like your camera is very limited due to it being a bit older. Look for ILCE-7 for your camera under interchangeable lens camera (E-Mount) Click on the ! for more information with each feature.

[@Iam-jf8wt]

@@Jason_Hermann Mine one is ILCE-7M2. I can actually bring up those options at Image Edge Desktop, just not mobile. I wonder do you need to enable anything for other features or will it possible my software is not updated? Let's say even camera doesnt support that on mobile version, I think they should show the battery at least. Right now the interface is totally simplifed :/ What do you think?

[@eggs-benny]

Great video!

[@thevintagehourglass4755]

My app doesn't have a "Scan QR code" option and there is nothing on the Sony website to help... any suggestions?

[@Jason_Hermann]

Did you go to the App Store for your device to make sure it is that latest version?

[@leighfrancisnemenzo9012]

This video is really informative thank you! Just a question, how far or how distant can you go with the phone from the camera to control it? I do landscapes and sometimes I want to be in the frame. This app would be a great solution if I can remote control my camera with my phone at a long distance.

[@Jason_Hermann]

Given ideal environmental conditions, the recommended maximum distance a camera can be connected to a mobile device is less than 5 meters or 16 feet. I'm not sure if that will be good enough for you, but that is what the specs say Leigh ;) Thanks for the comments!! Jay

[@mtbboy1993]

9:21 An important not for single shot, you need to click on the rectangle or burst icon in the menu, and select single shot mode, then click the single shot icon/ rectangle below. 🤦Click in the shutter icon/circle.

[@Philbyyyy]

How did you change the focus from the foreground to background in that 4k video clip?

[@Jason_Hermann]

I used the touch to focus feature while recording and just touched on the background area. The camera then smoothly switched positions while recording.

[@Philbyyyy]

@@Jason_Hermann ah right. I have the Rx100 VA is it possible to do something similar whole recording? Or would you have to move the camera a bit and let the camera decide to chance focus?

[@Jason_Hermann]

You would have to move the camera as far as I am aware or change what is in front of the camera so it will focus on that. Like a face for example...

[@Philbyyyy]

@@Jason_Hermann thanks! Sometimes the camera takes a second to focus when moving to a different object. I guess practice makes perfect so I'll need to get better!

[@DD-1971]

I was only interested in the function "tap to track focus". So, is that possible with the remote control app. It's the single feature which is really interesting ....you know to do a rack focus without shaking the camera. Is it correct that the app does not have this feature?

[@kassandralangcauon3190]

Does a5000 can also connect to the iphone for shooting?

[@souljrny]

top notch instructional vid!!

[@Jason_Hermann]

Thank you :)

[@santhoshmrindia3882]

i have a question .. can i control the audio recording of my camera with my smartphone (using a mic connected to smartphone not camera)

[@Jason_Hermann]

I don't think so, but I never tried anything like that.