Sony | Connect older LCD TVs (models sold 2013 & earlier) with built-in Wi-Fi to a wireless network

[@zexelatroxia8295]

Greetings! I have a Sony Bravia TV with model number of KDL-40EX520 and it seems that whenever I try to do the wireless setup, it kept saying that the Wireless USB is not found, insisting me that I should insert a compatible wireless device into the USB port of the TV and try again afterwards. I do not really get what this 'wireless device' is and would really want an answer to what it is. It would really help me if I get a response. Thanks! :)

[@learningmadeeazy]

Hi...pls tell me if u cud connect later

[@payalpanda7700]

Were you able to finally get the solution?

[@farukhossain-ed4kn]

Same problem... did you get the solution?

[@TowahaRabbi]

You need to buy an usb wireless adapter for the solution

[@VinaykumarS-hu1ms]

It's saying to connect the dongle or wifi adapter of older versions becouse it in 2012

[@ramonaaudrey936]

So helpful, thank you! Lost my manual but 6 years after I bought this TV your video helped a lot.

[@aaryan_poi2730]

Help me plz🙏

[@Motions.inlife]

This video is very helpful and easy to follow. Thanks sony

[@ypzz]

Thank you very much my KZbin on TV wasn't working for like a year but after this I got it back and my family can finally enjoy

[@SonyConnect]

Hi Crimson_Rose, thank you for visiting Sony Listens! we're glad that the video helps resolved the issue you have encountered. Regards, Erin

[@engrwaseemullahgigyani]

@@SonyConnect I need your help I am using Sony LED Wifi is not working

[@nicolecaaran6552]

Hello, I have a problem when I set the wireless internet option, it appears that there is no USB device connected. How can I fix the problem. Can't connect to Wi-Fi, please help.

[@adarsh.r11d44]

same problem here

[@sifundomanana8311]

kzbin.info/www/bejne/fKi8f3yqjMyaebMsi=gO2E3tcsR703-LSZ

[@sifundomanana8311]

​@@adarsh.r11d44kzbin.info/www/bejne/fKi8f3yqjMyaebMsi=gO2E3tcsR703-LSZ

[@saravanang2679]

Thanks Bud.. I was able to help my friend to connect his mobile hot spot to his Tv with the help of your video...

[@imtiazdfl]

Nice boss! It’s working now, thanks. It’s a great relief.

[@abhilash5302]

Hi bro

[@biscuit666]

I really like this old xmb design. It looks good even nowadays

[@tanyakhanna]

It is really helpful..thnx alot..after searching for 1 hour,i finally found this video n its done 😁

[@str_mysteriouz2878]

same

[@vosty7776]

Followed all these steps bt still no help on my Sony Tv

[@markarielcastin69]

Your video is the best...really it is god bless is very clear you explain well...

[@anshika014]

Hi, I can't find the option 'network setup' in my Sony tv, Its model no. is KLV-32R402A can u please help me how can I connect my phone with the TV?

[@SonyConnect]

Hi, Anshika! Most likely, your TV is not internet-enabled. May we know your current location? -Vincent

[@prateekmalav297]

@@SonyConnect How to make it internet enabled please tell

[@Jones_97]

Hello I have a Sony model KDL- 40EX710, but I cannot find apps under the internet content. Can you help on how to find them or download them?

[@gagadolma2305]

I didnt find network connection in my sony bravia...can u tell how should I connect in wifi

[@muktiyarsyed9921]

same here sir i dont no jow to conncet can pls tell me how to connect plss

[@janieskelton-christian7652]

I KNOW THIS A DUMB QUESTION, BUT WTH DO YOU PLUG IN IT AT ON THE BACK? IT HAS LIKE A THREE SLANT HOLE CORD. I ACCIDENTLY UNPLUGGED IT WHEN MOVING IT AROUND AND NOW I DK WHERE TO PLUG IT BACK IN!! HELP!!

[@andrewjackson3773]

I tried every single step on this video at the end of connection to internet I got error message says " this kind if document cannot be displayed". Please could you help me sorting out of the problem.

[@deepanshudhyani1068]

refresh all network pls

[@aaryan_poi2730]

@@deepanshudhyani1068 can u help for season

[@Sey357]

WOW 👑 SONY GOD FOREVER#1 ✌️ 👑

[@nikhilgavade8451]

It is really helpful thank you so much after so many years I found this 😃

[@yannisyu6152]

i watched another video first and rest my tv to factory setting its not working. after i watch your video and unplug the tv its fixed. should have watch your video first！ very helpful! thank you very much!

[@marydenise10]

What video should I be watching?

[@ketankhade6211]

Is it necessary to refresh network setting option each n every time while switch on the tv

[@trainloveratelugu]

bro is this necessary that we should have bravia usb to get the wifi.

[@Billokki]

Hi thank for the tutorial but for me it said that you're connected and everything is Ok but once in KZbin app or other it is not working

[@azar.b8414]

But they are asking for wireless adapter what to do pls say

[@KaifKhan-vi4sm]

Did u get any solution?

[@leticiagraham523]

Thanks! I kept using "EASY" method to connect my Bravia Sony TV with my Samsung Galaxy. Using "EXPERT" method did it!

[@jeyalakshmi6583]

I have done nthat But it is telling The service cannot be accessed at this time Please tell me what to do

[@mekalanithin2333]

We have connected but it's showing unable to complete secure transaction please help me

[@SAInSTORMY]

can i use internet on sony 40" r47b led tv?

[@niccijanes8435]

This 66 yo nurse just reconnected her wireless without calling her tech son-in-law! Yippeee!! Thanks to the moon!!

[@SonyConnect]

+Nicci Janes Hi, it's great to hear from you! We hope you enjoyed this video. Dave

[@dudegaming0015]

Thanks it's really helpful☺️☺️🎉

[@luckshaykaushik1537]

Hello bhai ek baar plz price btado kitne mein liya tha aapne ye Tv. Plz bro jaldi reply kro

[@harshiii1502]

Internet has been connected successfully but the refresh says error 2200 and then internet doesn't get connected what to do please help

[@AftabKhan-gj9jg]

Very helpful video thank u so mch dear ........explained vry clearly ........really really good job

[@iMalikSarfraz]

I have sony bravia TV model KLV-32BX320 and i have Sony LAN adapter uwa br100, can i use it on TV ? Is it supported?

[@venkatesankumarasamy5934]

This was much helpful to me ! thanks for the video.

[@rebeccahosmani1177]

Hi dear thanks for video but I am not able to connect once I go to wireless it says (the system has encountered an error. Please contact Sony) this what’s come please let know dear Thanks again

[@rohitanand9828]

i have bought klv -48w562d a week back. i am not able to connect to my wifi. twice the tv was connected to wifi, then it asked for software update. after 3 updates, i am not able to connect to wifi anymore. everytime it says failed.

[@SonyConnect]

Hi rohit and, We're sorry you're having this issue with your TV. Kindly check if the software version is updated by comparing it to the one uploaded on Sony support website. You may redownload it if outdated. Try to power reset both the TV and the router. Simply turn off the devices and unplug the AC power cords. Wait for at least 60 seconds then plug in the cords directly to the wall outlet.| For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns. Regards, Vincent

[@rohitanand9828]

Rebooted my system. Now its fine. Thank you for your prompt reply. Will keep bothering you guys in future 😊

[@peterliii]

Do you need any thing else apart from the tv remot and the wireless internet

[@slyfox9522]

Thx it actually worked!

[@rojoschleif]

I have a wireless t-mobile gateway home internet device that has no WPS button. I'm trying to connect it to a Sony Bravia LCD TV older model. How can I connect it wirelessly so I can get Netflix which was previously on the TV when I had an at&t router?

[@mafakichenkual6894]

thank you this is very useful

[@星鈴木]

Mafaki Chenkual kkk bruhhh

[@HaroonKhan-oi1nu]

Mafaki Chenkual ,

[@urlocalgen1us]

Hello I think I have the exact same tv and mine has other and different apps can you maybe download apps on that TV?

[@manseetswaroop6961]

It says, "The system has encountered an error. Please contact Sony." This happens when i try to connect to wi-fi. This troubleshooting started suddenly.

[@SonyConnect]

Hi Manseet Swaroop, we regret to hear what happened. To further assist you with your concern, kindly provide us the model number of your TV and your current location. We hope to hear from you. Regards, Erin

[@manseetswaroop6961]

SonyListens The model number is KDL-32W700B. I'm from Odisha. P.S.- Thank you for replying.

[@mohitdalal9238]

@@manseetswaroop6961 hey bro i also have the same problem.Have you got any solution of it ? Please help bro

[@manseetswaroop6961]

@@mohitdalal9238 Till now i didn't get any solution. I wish I could help you.

[@mohitdalal9238]

@@manseetswaroop6961 It feels really frustrating as after investing so much money you cannot access to the internet.

[@williamnicolas4864]

Do you have usb dongle wifi for KDL-32W654A model? Thanks

[@SonyConnect]

Hi zap slasher, thanks for your message! Please check the link below for more information and for the troubleshooting steps that may resolve the issue: us.en.kb.sony.com/app/answers/detail/a_id/32464/p/61659,62766,63225/c/65,66/kw/Wireless%20USB%20is%20not%20found - Jerome

[@jakvision]

SonyListens

[@prathmeshchandwale1506]

SonyListens IT really helped me

[@jackkc2665]

Hi Sony Support, How do i connect my SONY TV bought on 2017 to 5ghz wifi? It doesn't show 5ghz wifi and I couldn't even connect manually. Is there any way to connect to 5ghz wifi??

[@saifrafin6543]

Omg thanx alot :D

[@mfarchannel345]

Why the service cannot be accessed at this time when you want to open youtube 😢

[@FaheemKhan-bw8nu]

can u help me update the software from USB my model is KDL-42w670a. and from where i can find update??

[@Tahach92]

Wifi connected but if i open youtube or anything else it says feature not available

[@danman81]

Dear Sony, I have a question about the XBR85X900F 85-Inch 4K Ultra HD Smart LED TV (2018 Model): Is there any way to disable any and all wireless activities from this device including all bluetooth, wifi, etc., including the remote control, with the exception of infrared? Thank you.

[@SonyConnect]

Hi Dan, the only way to disable the Bluetooth and Wi-Fi function of the TV is to simply not turning it on from the TV settings. Regards, Erin

[@danman81]

@@SonyConnect EVERYONE: I HAVE CONFIRMED WITH SAMSUNG SUPPORT THAT THEIR QLED TVS CANNOT HAVE BLUETOOTH OR WIFI SETTINGS TURNED OFF. THE ONLY WAY TO TURN IT OFF IS TO OPEN THE BACK OF THE TV AND PHYSICALLY DETACH THE BLUETOOTH AND WIFI MODULES. SONY LETS YOU HAVE A CHOICE WHETHER YOU WANT TO RUIN YOUR HEALTH. I THINK THE CHOICE BETWEEN SAMSUNG AND SONY ARE NOW CLEAR!!

[@sanikaghare4505]

Thank you....it really very helpful....

[@aswin3182]

Can sony bravia KLV-32R202G can also connect to wi-fi?

[@my101209]

Ok please email me with a solution to the problem. I Can't Pick Up The Internet. I've Listened Dozens Of Times....I Don't Have Access To Special Boxes With Cod's. Please Help Me.

[@sathwikrc]

Can't connect Sony Bravia KDL to internet over wired. I have configuration failed while connecting error also mentioned to contact Sony.. Can you help me resolve

[@mageshKumar-gx8kn]

A BRAVIA-compatible wireless USB device is needed for establishing a wireless connection. Please insert the device into the TV's USB port and try again. If the device is already inserted, please check the device. It’s showing like this.

[@Sandra-pw3lk]

Hello! can I connect this to WiFi? Please help me I couldn’t figure it out. And if it’s wired, what else should I connect from cable to TV? Thanks.

[@SonyConnect]

Hey Sandra, Thank you for your inquiry. May we have the model number of your TV so we can assist you further? - Romeo

[@Sandra-pw3lk]

SonyListens Of course. Thank you! KDL-40EX521

[@SonyConnect]

Hello, Sandra! Thank you for getting back to me. Please try following the troubleshooting steps provided on this link to isolate the issue www.sony.com/electronics/support/televisions-projectors-lcd-tvs/kdl-40ex521/articles/00013815. I hope this helps! - Romeo

[@akshatarnaik234]

Does this model have the feature for wall mounting?

[@SureshKumar-se3rw]

Hello, I bought sony 40R482B, could it be possible to connect WIFI to the Model. I tried by connecting I Phone with Manual mode, it got paired but unable to share videos. Please advise, how to connect with PC as well. Thanks in Advance.

[@crisellecamangyan4081]

Hi, i have sony bravi model KDL-55HX750, can you have a tutorial if we can connect casting/screen mirror from android phone to sony bravia tv. Thanks

[@christinawilcox6864]

We are trying to connect a Sony Bravia to Wireless internet. I cant get the home button to bring up anything. Does it matter what channel you are on or what input you are on to set up?

[@santhakumaribandaru8253]

I have selected custom can I change it to auto?? and how please tell me

[@shuchitasrivastava2504]

In my bravia, after clicking wireless LAN,. It says - A bravia compatible wireless USB device is needed for establishing a wireless connection. please insert the device into the TVS USB port and try again if the device is already inserted please check the device. Please help....

[@suvajitdasjoy8463]

did you get the solution?I am facing the same problem.

[@shuchitasrivastava2504]

@@suvajitdasjoy8463 no

[@thestreaker4635]

@@shuchitasrivastava2504 I got the same problem

[@ungrxceful7903]

The first method worked great thanks a lot🙏🏽

[@sunthelmovlogs9044]

thanks a lot its help me very much... more power

[@rahulkarukonda8860]

My tv model HX75 displays information that Router PiN setup is required and on further scanning says Router not found.how can i setup to internet?

[@shwetasharma3092]

Hi i have sony bravia model no klv32cx350, can i connect my tv to wifi.i didn't finy any option on tv

[@Dhiyamanasa23]

While refreshing im getting model:IMA-112 can u help me

[@TheArmando135]

Hello I have an old Sony tv and i was trying to make usb drive to work no idea how. my tv is a bravia tv kdl 32s3000 Maybe you can help me. thanks

[@chiragsatija8449]

I got a message that a bravia compatible wireless USB is needed to establish network plz help me to sort this

[@Vignxshhhh]

HLO. SONY MY 332W670A TV WON'T CONNECT TO KZbin IS THERE IS A SOLLUTION IF I OPEN THIS WILL BE SHOWN THERE [ THE SERVICE CANNOT ACCESS AT THIS TIME] ????

[@adenahsea7340]

Works now. Thank you!

[@ramadhanhidayat9299]

Hi Sony, i bought sony KDL-60R550A last year. The TV never able to connect ti my wifi. I also have Sony KDL 40W600B and it could easily connected to wifi. where i can find the updated software for my KDL-60R550 so that i coild enjoy my smart TV?

[@SonyConnect]

+Ramadhan Wahyu Hidayat Please check the link below for further assistance. us.en.kb.sony.com/app/answers/detail/a_id/49652/p/61659,62766,72636/c/65,66/kw/cannot%20connect%20to%20internet Thanks, >Joffrey

[@ramadhanhidayat9299]

+SonyListens It didn't work. I need to update the software and i got it from following link : esupport.sony.com/US/p/swu-download.pl?mdl=KDL60R550A&upd_id=9861&os_group_id=18 But THe TV didn't recognize the file. Why ?

[@happybikash]

Hi SonyListens, I HAVE bought Sony Bravia 50W805, I could join internet and watch the songs in KZbin yesterday as I joined immediately, but today I can only join the internet, but KZbin, Netflix won't open. Please help, how to connect KZbin though I have internet, everytime it appears only, 'please check your network connection'.

[@SonyConnect]

+happybikash, Sorry to hear about this issue. Could you provide the exact model number of your Sony TV so we can give you an accurate resolution. «Jerome

[@ferihakafeel9585]

But when I do this, the wireless connection is written the system has encountered an error. Please contact Sony.. What I do.. Please help..

[@medhatshafik]

Can you provide the cables connections on the back of tv?

[@idiot2themax]

Having trouble doing this with my tv- KDL-46EX710...... And I'm not sure if I have a wireless adapter or if it's connected through a network cable. How can I tell what I have? I recently got a new wifi router and ever since then I've had trouble connecting my tv back to the wifi so I can use Netflix... Thanks

[@SonyConnect]

Lena Ari Hi, you need a dongle / adapter to connect the TV into your Wireless network. Please check the USB port at the back of the television for the wireless LAN adapter otherwise your using a network cable. To check the network status, please perform the following steps: Press HOME, then select > Network > Network Setup and select View Network Status. For further information on this unit, please check this manual: docs.sony.com/release/KDL-EX71x_imanual_EN.pdf. Thanks, Dave

[@ranjithan2877]

Hi..could u help me out of this.. KZbin not playing though my internet connection was successful.. showing pop up message ,this service cannot be accessible at this moment..how to overcome of t & access KZbin..

[@trainloveratelugu]

Hi for me it is asking to insert bravia-compatible wirless usb device . it is not showing the wifi Name. Can u suggest how can get this fixed.

[@SonyConnect]

Hi Navuluru, thanks for bringing this to our attention. Please let us have the model number of your TV so we can better assist you. Thanks! - Romeo

[@SandeepChand560]

I'm using sony smart tv I'm not able to browser hotstar in tv error popup is taking long time to play use another browser or install new version.... Now plz tell me what to do

[@iamwho9637]

hi just wanna ask.. what about our BRAVIA KDL -32W654A after auto and custom then i select wireless plan it says quite manual, Is BRAVIA KDL -32W654A applicable to a wireless internet or hot-spot?

[@SonyConnect]

Hi, Iam Who ! For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in the Asia Pacific region. Due to proximity, they are in a better position to respond to your questions or concerns. -Vincent

[@iamwho9637]

@@SonyConnect thank you sir

[@suvajitdasjoy8463]

did you get the solution? I am facing the same problem

[@onelovebono]

Hi, I have a R47 B sony Bravia, can it connect to a Wireless Network, am not getting any Network option in my settings menu...

[@VassSzili]

Can I mirror a sony bravia tv to another sony bravia tv? I have two sony 140 cm tv screen and I want to share the laptop screen on both of them, wirelessly.

[@SonyConnect]

Hello, Vass! Thanks for your inquiry. Could you please tell us the model number of your TV and your current location so we can assist you further? - Romeo

[@senyorakim5066]

Is this work in any sony bravia tv?? Even it is not smart tv?.thanks.

[@SonyConnect]

Hi Alice Kim, This should work on any Sony Bravia TV that has wireless network capability. -Vincent

[@saitejavennela5234]

Hi, I have sony Bravia KDL-40EX 650 LED TV. HOW TO CONNECT TO INTERNET WIRELESS AS IT IS COMPATIBLE ASKING WIRELESS USB DEVICE, WHAT IS THE DEVICE? And How to do screen mirroring in this TV

[@SonyConnect]

Hi saiteja vennela, You need a USB Wireless LAN Adapter (UWA-BR100) to connect your TV to a wireless network: docs.esupport.sony.com/imanual/LA/2012/KDL-EX550_EX650_EX651/ltn-atsc_uen/c_cntnet_wfready.html. For further assistance, we kindly recommend visiting our Sony Global Website for information on contacting the Sony Support Center in your region at www.sony.net/SonyInfo/Support/. Regards, Vincent

[@fathimafathu7438]

Did your probelm resolved

[@nakkellasrinivas4108]

Please say how to connect realme C11 phone to Sony LED TV to watch movies

[@karenlim6424]

I can find the APPLICATION for WWW or Internet option. Please advise. Thanks.

[@katherinenobleza7940]

Hello asking why does it says configuration failed the system encountered an error pls try again later. If the problem persists contact sony.2200. What is the solution for this? Thanks my tv is kdl-40ex650 Philippines

[@wednesday_518]

If you connected it to a wireless wifi connection, will you have KZbin? someone please answer me. Thank youu!

[@ematv6953]

hellow stay safe first please help This is my TV kdl-55hx853 i cant play youtube some times it says no enough memory some times it says google doesnt help this youtube app pleas help me any option to play youtube in my TV

[@SonyConnect]

@EmaTV, apologize for the late reply. On this site, we can assist customers in the US and Canada. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at www.sony.net/SonyInfo/Support/. - Romeo

[@ben28messi10]

Hey Hai , how to check whether my TV has in built wireless USB / WiFi enabled (I'm getting a error msg like "wireless usb device not connected)

[@ben28messi10]

Can't do screen mirror also TV model - Sony Bravia (KDL-42W650A) S/w Version - PKG1.210GAA

[@saitejavennela5234]

(Sony Bravia KDL-40EX650). Can we use mobile hotspot instead of Wifi Router ? And Can we do screen mirrioring by using USB Wireless LAN Adapter (UWA-BR100)? The USB Wireless LAN Adapter (UWA-BR100) is not available, please let me know the alternatives for screenmirroring. Where can I get the USB Wireless LAN Adapter (UWA-BR100) in India?? Thank You

[@SonyConnect]

Hi saiteja vennela, we can use a mobile hotspot instead of wi-fi router, however, this may lead to data overcharges or slow internet connection when data usage is reached. Additionally, network signals are not strong and consistent enough to guarantee a sustaining data stream of at least 2.5 Mbps, which is necessary for standard-definition video; high-definition video requires even higher Mbps. A hotspot is limited to a certain speed by the operators. Therefore, the required speed by the streaming device is not met. To use the screen mirroring, your TV must be a Miracast certified. Should you have further queries, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at www.sony.net/SonyInfo/Support/. Regards, -Erin

[@rosymathew3528]

Thank u very very much 😊😊

[@nurusky]

😍 A big thank you here from Africa

[@stevedibbs]

That was great thanks Peg, was really stuck before that !!

[@shikhamalviya4672]

Hi I tried connecting the wireless to my tv. But it’s said a Bravia compatible wireless usb device is needed for establishing a wireless connection. So could you please suggest how to go about and which usb is comparatively to tv for connecting to WiFi

[@SonyConnect]

Hi Shikha, thank you for reaching out, and sorry for the late reply. What's the model number of your TV and your current location? - Romeo

[@suvajitdasjoy8463]

did you get the solution? I am facing the same problem

[@jaouadiahmed8253]

Hi.all steps ok just when I refresh nothing comes. Why?

[@Aina0221]

Hi Sonylistens, I have Sony Bravia KDL-55W650D. Wifi and tv are connected but the refresh internet content says “Configuration failed while acquiring internet content. The system encountered error. Please try again later. If the problem persists, please contact Sony. I have this tv for 2 years now and with warranty insurance. Please can you help me so i can use the tv properly. The only way i can use is right now is to use connector from my laptop.

[@user-ms3cx3hr3l]

At the stage of entering the password, the area is not clear, it shows little stars, what do you do to remove these to be able to enter new password. Thank you.

[@rahulthube2485]

Hi I recently reset settings of my TV KLV-32W562D. Now I am not able to connect Wi-Fi router, getting connection result as - Local Access: failed, Internet Access: failed Can you please help on this.

[@SonyConnect]

Hello, Rahul! We apologize for the inconvenience. On this site, we can assist customers in the US and Canada. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at www.sony.net/SonyInfo/Support/. - Romeo

[@theyoutuber8591]

After wpa key it shows "check ur SSID and try again" what to do?

[@salimalpez1721]

Can you please help me I have a sony bravia 40 inch tv model 40R352C and when I go to set up network set up or wifi set dont show up there...

[@SonyConnect]

Hi Salim Alpez, For further assistance with your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns. -Jerome

[@VariousPond]

Please help! My Sony TV ( x8000d) does not remember my wifi password. Thanks for the answer!

[@SonyConnect]

Hi, PonDiePie, Are there any devices connected to the same network having the same issue? May we have the exact model number of your Bravia TV and your current location? Thanks! -Vincent

[@VariousPond]

I checked and now I don't have any problems anymore. Sony is really cool! The auto connect is really fast!

[@SonyConnect]

That's awesome! -Vincent

[@pankujatt6829]

Thanks this method is very useful