Another Shop Takes This Customer For $900 And It's Still Broke

In this video I have a look at a customers 2019 Ford F-250 that has a list of complaints. No power windows, locks, radio or heater controls. The dealer that sold the truck to him made a call on the BCM, charged him $900 and its now has more lights on than it came in with. Now the Air Bag and TPMS light are on along with the original problem. Let's have a look.
-Enjoy!
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Due to factors beyond the control of South Main Auto Repair, it cannot guarantee against unauthorized modifications of this information, or improper use of this information. South Main Auto Repair assumes no liability for property damage or injury incurred as a result of any of the information contained in this video. South Main Auto Repair recommends safe practices when working with power tools, automotive lifts, lifting tools, jack stands, electrical equipment, blunt instruments, chemicals, lubricants, or any other tools or equipment seen or implied in this video. Due to factors beyond the control of South Main Auto Repair, no information contained in this video shall create any express or implied warranty or guarantee of any particular result. Any injury, damage or loss that may result from improper use of these tools, equipment, or the information contained.

[@SouthMainAuto]

*PUBLIC SERVICE ANNOUNCEMENT* - If you are watching this video on 3/24/24 or 3/25/24 and you don't fall asleep before the end screen and you see part II is listed as "Members Only." *DO NOT PANIC* Do not send me nasty emails, don't unsubscribe, don't tell me I am an asshole or a sellout in the comments and *DO NOT CALL MY SHOP* to tell me you can't watch it. The part II will be posted on the 26th at 6am just like *I ALWAYS DO.* The reason it says members only is because there are some folks that support our KZbin channel by becoming a "KZbin Member" and it gives them early access to all videos I put out. Take a breath, slow down, everything is gonna be OK. Thanks for watching! -Eric O.

[@Sicktrickintuner]

People have really done that? Wth is wrong with them?

[@donniev8181]

Blame it on the rain!

[@joel.3112]

Love the comment Eric O .Didn't know anything about becoming a member I'm going to check it out and maybe become a SMA member.

[@Jim-ie6uf]

@@donniev8181r That would be a great name for a song.

[@SouthMainAuto]

Dude you have no idea... @@Sicktrickintuner

[@mikeglasgow9618]

Im a retired HVAC tech. Went to a customer's house that stated his blower moter on his furnace ran constantly. I looked at his control board while he watched me standing with a cane with a rubber stopper on the bottom. I asked him if i could borrow his cane. I tapped the side of the furnace and the blower shut off. I told him it would just cost $ 89.00 for the service call. Dumbfounded,,, he ask will iw work now. I told him i I was just joking around. He had a bad/stuck blower relay. The 89 dollars was knowing where to tap it. The elderly man laughed his ass off. Blower relay on truck. 4 quarter inch spades. Done deal. When i was done he ask,,, how much really. I said, man. FIGHTING ON IWO JIMA. YOU'VE ALREADY PAID THE BILL. DECORATED SOLDIER, 3 PURPLE HEARTS, SILVER STAR, BRONZE STAR WITH VALOR, TWO COMBAT INFANTRY BADGES, WWII AND KOREA BATTLES, I COULDN'T CHARGE THE OLD MAN ONE PENNY !!!

[@fukashima6586]

Only fools work for free

[@bill360]

Your a fine man

[@XantheFIN]

Knowledge which comes from years experience does not always translate to free food.

[@mikeglasgow9618]

I see , I must believe that YOU ARE NOT A VETERAN WHO HAS SERVED.....I AM ! OF COURSE HE WAS " ENTITLED "

[@shaun9156]

@@XantheFIN lmao, bet you are a super knowledgeable person....

[@donakahorse]

I have to say, your ability to diagnose, then explain what you're doing, and why you're doing it, is unsurpassed in the cartube community. I appreciate it.

[@troysmith9453]

Yeah man that shit is crazy how he does that but if you look at it it's much easier.

[@mikebishop2838]

Yeah - I gotta say - he's one of the best diagnostic/explanation guy out there.

[@johnslesinger7109]

I agree. I watched another guy who everyone claims is the ace diagnostic. Most work is done outside, rain or shine, shaky videos, and very hard to follow.

[@donakahorse]

@@johnslesinger7109 I used to watch another guy I thought was pretty good too, until the day he claimed a diagnostic tool that was left under the hood by someone else who had been working on the vehicle. Having had my share of tools stolen, I won't condone it. I won't say who it was, people can make their own decisions. I value integrity.

[@donakahorse]

@@johnslesinger7109 I think we all see things from different perspectives. Just because we don't see the appeal of someone else, doesn't mean others don't view their presentation different. I'm just glad Eric does what he does. :)

[@ronicard]

Heck of a job, Eric O. The fact that someone else told him "Maybe the guy at South Main Auto can fix it" tells you that you're doing it the right way and people notice.

[@522viper]

Real.

[@stevenmartin4889]

Eric o exemplifies the difference between a wrench turner / parts charger and a mechanic. Eric o is one of the few mechanic KZbinrs that is actually a real mechanic

[@chrisdehn5492]

Calling him a mechanic is an insult. He is a technician

[@bluhuptie]

It's technician ! As you can see he didn't even touch a 'hand tool' at all

[@GripFreak]

​@@chrisdehn5492 Why would being called a mechanic an insult? Can you explain the difference? Are you aware of why and when the term automotive technicians came into use? BTW, it's okay to say you don't know. Your ego is not your amigo.

[@justinwatch]

You just need to be quiet

[@stevenwinfield9877]

This guy is the difference between a real mechanic and one who turns wrenches.

[@dwreed63]

💯

[@wendwllhickey6426]

To many parts changers out there .

[@leonidas953]

In my book he’s a diagnostician not a monkey parts swapper.

[@MickayG]

I wouldn't be that harsh... there are good mechanics out there that do not have the diagnostic prowess Eric has. I'd say you've got three kinds of mechanics... fitters (wrench turners/part replacers), mechanics (have good mechanical knowledge) and diagnosticians... Eric belongs to the last group and they are VERY rare. Why do I say this? My mechanic is very good, he can take apart virtually any engine and gearbox and fix them... he does know the basics when it comes to the electronics, but absolutely NOT on the level Eric can and needs outside help with the difficult ones. And Eric will probably never operate and rebuild a gearbox like my mechanic can... that's a specialty not every mechanic has.

[@mph5896]

Unfortunately the repair here would be a 1/2 a day diag/repair of a good techs time. Maybe longer. I would have no issue paying that, but others balk and cry foul. Most techs are not even given more than an hour to get into this.

[@alexb1528]

man i swear after working 6 days this week as a technician myself, i dont want to even think about cars but i can't resist watching you work. Great find as always.

[@stevenp4821]

Eric O - The Green Crusty Hound Dog

[@cecilprice9187]

Drive vice Grip garage hes funny.

[@AwakeDude911]

thats why you never buy a mechanics used car either... ive walked away a few times when i found out what they did for a living...BYE ....

[@markmay1655]

@@stevenp4821I thought the Green Crusty was the New York State mascot

[@unwired1281]

I like when Eric talks kind of soft to the problem like he doesn’t want to scare it away. 😂

[@supergeekjay]

Heh, I do that when I catch spiders, I use Eric's voice, "C'mon little fella, hey little guy!"

[@mediocreman2]

If you know, you know. Why tempt things? 😅

[@tsl7881]

He didn't mention anything about being intermittent, but I bet it was when the problem first started. That is when you have to really be quite, when you about to catch an intermittent problem acting up.

[@stevemason1799]

Farmers and ranchers tend to look out the side window as much as the windshield while checking their animals so we tend to drive over things like bruch and small trees. I've been guilty of tearing out wiring harness, 4x4 shift lever linkage, 4x4 vacuum hoses, and spare tire valve stems. Hey it's a farm truck,it should go almost every where my tractor goes 😂

[@mrmotofy]

Sounds like a Monster Truck would be applicable

[@techmarc6996]

"Tired of mechanic shops & dealerships taking your wallet for a good cleaning? Come on down to South Main Auto. Where Mr. O will show you how badly you got robbed" (This would make great parody commercial.). Excellent work Sir!

[@dB_944]

I love that neon check engine light on the wall. 😊

[@SouthMainAuto]

Me too!

[@BigPapa_2001]

​@@SouthMainAutoI'm afraid your shop won't pass inspection though because it's lit up.

[@scottzehrung4829]

The Money 💰 Light!

[@theciscotech]

You need one with money light wrote below it lol.

[@wayupnort6271]

Uhm, that’s a helicopter. 😂😆👍🏻

[@geoffreyrose3327]

People commenting on the dirt but seemingly didn’t learn a thing from watching this video. Great job as always and I’m glad there are great mechanics like yourself and are willing to share your knowledge online. I’m 60 now but grew up working on a farm my whole life until the military found me. Nothing makes a farmer happier than an honest mechanic that is willing to fix their equipment and be honest at the same time. Thank you for helping a farmer and educating us !

[@robertsmith2956]

I sort of miss springtime with natural fertilizer. After one season you don't even notice it.

[@joeshmow1583]

@@robertsmith2956 as grandad always says gotta love that smell of $$$$ lol

[@geoffreyrose3327]

@@robertsmith2956 fully cleaning out the barn in the springtime after horrendous winters were definitively something special. I would keep feeding candy canes into my mouth and tried to never breathe in through my nose. Thinking back, it was a good time driving the tractor way back in the field through a slew of snow to unload the trailer by hand with a shovel and a pitchfork

[@danielgonzalez-ze7hr]

Good Day Eric, quick question what program do you use for the wiring diagram’s? If it’s ok to ask .

[@robertsmith2956]

@@danielgonzalez-ze7hr The AllDate subscription has them. I get some from my library web page. They are not as complete, and a nightmare to follow.

[@kennyquad]

Farmer gets stuck in cow puckey, grabs big ol Deere and throws a strap around receiver hitch tube and snags this harness. Give it some time for the green crusties to grow and then go in for the supper duper platinum warranty.

[@larrymoney1127]

You might be on to something

[@hookin1]

As a wrecker driver that was my exact first thought, judging by the location and the damage to the harness

[@patbfd]

Bingo!

[@mattmanyam]

I was thinking along the same lines.

[@johnbircher3513]

Ditto. Saved me from the typing

[@aplund]

Broken wires are seemingly the last thing dealers consider.

[@davelowets]

It IS, and can be quite difficult to locate sometimes

[@steveschilling5966]

had one were the installed mudflaps and put a screw into a harness and killed all the lights on a ford van dealer couldn't find the problem 1000$ later.

[@bryanjacobs5897]

Not here at GMC lol

[@carguy1312]

Ford dealer techs just assume it’s a bad part lol.

[@jaimecalderon1432]

So dont take automobiles to dealerships for diagnoses/intermittent issues, because most likely they won't be able to figure out complex issues??

[@rayadouno7811]

The diference between a dealer who will replace your entire modules for brand new ones and harnesses and this guy who gets down to the real problem and FIXES IT to make it a solution! Great work man! 😊

[@abw121]

Eric even printed out a full wiring diagram and then taped it together! This is going to great!

[@digi3218]

I think he did it for us 😊

[@simonparkinson1053]

If you've ever used original Mercedes diagrams, they're usually large format but split into A4 (~letter) pages with overlap and have cut and paste marks at every boundary.

[@I_Died_2_Weeks_Ago]

It's the only way in Aviation. One page is folded and as long as your arm. I did it all the time in the Navy fixing C-130s.

[@craigsparton]

Nice find. Recently fixed a Fusion where the entire MS-CAN was dead. No IPM, no heater controls, no power window operation, etc. HS-CAN was fine and all the modules communicated. I measured the resistance of the MS-CAN bus and it was 47 ohms. Aha! Something was adding resistance. On that vehicle the BCM and IPM had the 120 ohm termination resistors. Unplugged those, still had 220 ohms on the bus. Nothing jumped out as a likely suspect so I went with the "unplug what's easiest" method. Resistance went infinite when I unplugged the passenger's door connector. It turns out that vehicle had two types of doors, one with power window switches that operated on the MS-CAN bus, and one with conventional power windows. And of course both doors use the same connector. This vehicle had bus driven windows. Someone had replaced the door with a conventional door. Painted it well too, couldn't tell until I removed the door trim. The connector for the replacement door was pinned differently, and two of the wires for the power mirror were across the MS-CAN bus. Removing those wires from the connector fixed the issue. Well, except for the passenger's side windows, which would have required replacing the door and he didn't want to do that. That's the problem with putting everything on a bus. Yes you save wiring, but one tiny issue can kill everything.

[@tuberNunya]

Wow. How many hours did that trace take?

[@craigsparton]

@@tuberNunya IIRC about three to four hours. It was a lot of unplugging but luckily I did the doors fairly early and didn't need to unplug every module.

[@kk-pz8gn]

very interesting, thanks for sharing here Craig.

[@kj5190]

Out of all the videos of yours I have watched, I have never seen any of them to be stupid. You have been one of the best diagnostic technicians I have ever seen. You have been a godsend to many people who have never done certain things, given up and paid hundreds to have a mechanic not fix the problem then see one of your videos and they do the face to palm and fix it themselves. Thank you for all of your videos.

[@robertbenavidez7164]

As a technician myself with 43 yrs behind my belt? This is how sometimes u have to be a detective and lots of luck finding out Who? What? Where? When? And why? 😂😂😂😂 nothing more time consuming than finding other people's mistakes and poor work. GREAT JOB!...

[@BigHappysPlace]

I had a friend bring me their 89 Dakota the other day, He had several items that where not working. Headlights, buzzer, radio. I looked at the bulk head connector and saw all the green puss. Had it fixed without even breaking out the test light. :D

[@onthewayup]

I find myself fixing things just like this......all the time. Dealers do NOT teach their techs how to solve problems. Just replace parts. Ive always enjoyed watching every single episode of yours....i learn something every time

[@LeverPhile]

I bet Dealers don't pay their techs for time spent diagnosing.

[@mph5896]

@@LeverPhile Manufactures pulled all the $ out of being a tech. It's unfair to ask people to work for free. So good people bail from the industry and move on. Cant blame them.

[@onthewayup]

That could be, never thought of that. @@LeverPhile

[@LeverPhile]

@@mph5896 I wasn't blaming the techs. Re read my comment. Blame the dealers and increasingly manufacturers that are designing cars to be unrepairable or very costly to repair. Customers also don't like paying for diagnosis, so they can also be a part of the problem as well.

[@paulmoir4452]

I'm responsible to teach diagnostics, but I don't think I can really teach diagnostics. I think it's a talent. Some are naturally gifted, others not. But to be great, both have to practice. You can be gifted and practice less, or you can be less gifted and work harder: doesn't matter in the end. As a teacher, you can maybe guide and schedule practice, but ultimately you build your competence by practice.

[@robertschwarz1568]

I tell my students to print out the multi-page diagrams and tape them together! Come up with an attack plan before you even break out the meter! Love your approach! South Main Auto videos are my Sub Plans!

[@onepingonlyvasily]

No better back up plan to have "May the Schwartz be with you"

[@ryanalexander984]

I work on school buses and it is a pain in the neck to find wiring diagrams. I should have stayed working on cars and trucks. I miss diagrams.

[@williamalley4976]

I owned a auto repair shop Here in Ohio and it was in a Farming community. One of My customers was a Farm and Pork operation with several Trucks and personal Car's also. I did all the service and repair's for this farm as well a tires for all of the fleet. I had a employee that did tire work and He complained to Me about the smell of the Pig dodo and said do You know what that smells like under there? and I told Him Yes It smells like Money to Me! He didn't have much of a sense of humor but He got the message! I'm retired now and like this Channel as it keep's Me in the Loop on what's going on in the repair world.

[@KillaninjaFC]

100% agree. Don’t like the smell then wear a mask, or make way for someone who has got with the program already

[@kennethbode2017]

I worked in a steel mill for 45 years. Boss always said we aren't in business to make steel, we're here to make money. Some of the best money is earned from unpleasant places to work.

[@lustfulvengance]

Yeah I work for a municipality and most of what I do is work on trash trucks, the best ones are the ones that are loaded and broke down with juices dripping out from everywhere 🤣🤣🤣🤣

[@TiesOfZip]

“Look at that, old son”. Been a mechanic off and on for a couple decades and I love how fun Eric can be without the usual shop language the rest of us constantly rely on

[@bubbabubba2013]

Knowledge is power. Nothing beats experience. Nice job!!!

[@PatrickJago]

Looking for green crusties should be taught in auto shop class. Thank you for teaching me.

[@flagmichael]

The Green Crusties appear so often on SMA that they should be getting royalties.

[@Todd66]

I’m never not amazed at this man’s diagnostic skills. E could be a detective and probably solve decades old cases no one else could solve. I FREAKEN LUV ME SUM SMA and look forward to the 26th for the fix. ❤

[@Riqsuav1]

Best mechanic ive seen!! Wish we could clone him lol

[@92Pony]

@@Riqsuav1 Eric and AMD - aka Car Care Nut (Toyota/Lexus channel). I wish I could clone them both and have them open shops in my town!!!

[@JeffPursel]

Woke up and 6 seconds later I get an SMA video, that’s a great start to the day!

[@rodwhite3600]

By far, the most thorough strategy based diagnostiction on the internet. Pay attention, youngn's you won't learn this in the classroom. Great job, sir! If closer, you would have all of my business.

[@TheGreatGastronaut]

This was an incredible practical demonstration of troubleshooting. It doesn’t matter if it’s automotive, medicine or datacenters, the process is the same and the methodology identical. This is something schools don’t do a good job of teaching and Eric, you consistently demonstrate a logical, deductive approach. Kudos!

[@ronaldbrosius7488]

Your customers don't realize how great they have it , with your shop!!! Excellent job as always, post a follow up, after the wiring is done.

[@garyhennessey3621]

Another thing, Josh is a very fortunate guy to have you as a mentor. You have excellent teaching skills.

[@tsl7881]

But why does he get the big bay?

[@jeffreyweinzierl1509]

Back in the day I did most of the diagnostic work at the Buick Pontiac GMC dealership I worked at. The biggest part of the time, I found problems by just performing the visual inspection. It's the most important part of the diagnostic procedure.

[@lustfulvengance]

Yep it's amazing what you can find by just looking at things, people look at me like I'm some superhero or something and I'm like bro all I did is use my eyes 🤣🤣🤣

[@rapido2963]

He got the platinum - 12 month - Parts & labour - no quibble - VERBAL guarantee!

[@williamkraft5574]

The way you analyze potential problems blows my mind. I'm in awe of your skills.

[@tommyk1073]

Mechanics like yourself are becoming more rare these days. Whereas you enjoy the troubleshooting, or the diagnostic part of repairs, most younger mechanics these days want to slap on a new part and say it’s repaired. Many repairs today are no longer simple..it requires some sit down time to read and understand schematics, and it seems very few want to take the time to actually LEARN what is going on. It’s obvious now why so many customers bring their vehicle to you..well done..👊🏻🇺🇸

[@ickster9709]

Mechanics like Eric have always been rare. The parts cannon is the main tool in most mechanic's kits.

[@cameronbernard493]

What yall don't understand is how most mechanics are paid. (Not condoning shotty work) but I guarantee the guy who worked on this is flat rate making maybe $25-30 an hour. Probaly got paid 1 hour for diag, like most places. So dude make like $20 after taxes. More than likely. Idk how good of a job people expect someone to do for $20. Barely pays for lunch nowadays.

[@dukwdriver2909]

Again, common sense and basic visual inspection outsmarts the guy who just reads fault codes and changes bits. If the wiring is not intact no amount of new modules will fix it. Good job.

[@Leonarco333]

But it did put a couple bills in the service writer’s pocket. Or maybe his coke dealer’s pocket. If the tech would have found the actual problem the service writer would have told the customer he needs a new harness.

[@letsgobrandon5814]

I'm no farmer. but, I am a mud runner. I do have common sense and respect to rinse my Truck off, before I take it in to have it serviced! Love your woke and dedication! Hope to see your next video soon on fixing this problem on that truck.

[@seanovens8422]

Plan your work, work your plan, that's where slowing down and thinking it through is so important. So many shops are so busy that slowing down is hard to do

[@ericwoosley8152]

Just wanted to say that I truly enjoy your videos. As a farmer, electrician and electrical inspector I appreciate how thourough you are. I grew up on the farm and had to work on all the equipment myself. As much as I enjoyed electrical work I truly hated electrical on vehicles. and tractors. I grew up on carbs, generators and such so I'm old school.

[@3wheelmaniac]

Classic "What guy doesn't like getting lucky" lol

[@cndream1]

When the "previous certified mechanic" has exceeded his level of competance. Makes me question his certification and experience. I think they owe him a refund

[@TeemarkConvair]

ya think??

[@royalblood2405]

He could be certified in brakes and suspension. And I'm sure he's a far better mechanic than yourself. Sometimes some problems are over people's heads and their boss is demanding something from them they can't deliver

[@ihavethedocuments2580]

Modern cars are extremely complicated with a plethora of micro processors.

[@Cautionary_Tale_Harris]

​@@royalblood2405That means the previous shop charged the truck owner $900 for a non-fix attempted by one of their mechanics who was in over his head. This is $900 under their "platinum" warranty. They owe him a refund.

[@royalblood2405]

@@Cautionary_Tale_Harris no refunds pal, welcome to the new America

[@nelsonglass6]

A very systematic approach, it wins out the door… great work

[@lavapix]

I like my old Jeep Cherokee. It's either a fuse, relay, or switch, and all can be easily diagnosed and replaced. Tracking wires is easy too.

[@riblets1968]

Crappy video? No way, dude! This one was perfect! I suppose that you could argue that you "got lucky," as you put it, but it seems clear that the diagnostic process you had already begun would eventually have led you there even if you couldn't see it right away. Furthermore, this video underscores the importance of visual inspection, as you rightly indicated. All in all, I think this is a great diagnostic video.

[@landontesar3070]

very well said, also highlights the value of the wiring diagram vs the network depiction on the computer.

[@Leonarco333]

Right. The key to a good visual inspection is figuring out where to look and what you’re expecting to find there.

[@KenOcon-uz3dl]

Don’t apologize for spending time preparing. Always remember the 7P’s. Which I call “P to the power of 7”. Prior Proper Planning Prevents Piss Poor Performance.

[@johnohara8504]

Thank you for staying late, I have a similar truck and I’m not a full time mechanic, this kind of stuff eventually helps guys like me figure stuff out wether it’s exactly this issue but also your troubleshooting technique helps us see it a different way. Your channel has helped me fix my vehicles more than I can count. Thank you

[@rexsmith5984]

Not a stupid video. Nothing better than figuring out a fix that someone else couldn’t. 😁😁

[@supergeekjay]

A fix that is easy if you use logic, and start at the top. A lot of places just take guesses based on fault codes. It's not the fault codes you need to look at, it's live data!

[@williamtrenary263]

I've watched you off and on for quite a while. Between you and rainmaker in Fla, I've not seen two guys to do any more if a comprehensive checking on things as yall do. I like the way you go about things using what God gave ya between your rears. Just a quick one here, I have a 2013 Fusion. Month back it lost power and brake lights stayed on. Replacing the brake light switch solved the problem, at the local Ford dealer. Keep up the very good work.

[@solargarage]

Love the wiring diagrams and the process. Got to love when we see all the missing modules come back on line.

[@jeremypilot1015]

In a way this makes modern cars junk. Everything is multiplexed and relies on current and voltage readings just to run the radio. In the 90s when you're car got a crusty short, the worst that happened was your left rear blinker stopped working. it didn't disable 80% of the cars' ability to work! (Update: you could also fix that short with a pair of wire cutters, electrical tape, a Bic lighter and a six-pack of OV Splits, not seventeen pages of wiring schematics)

[@flagmichael]

I would put the blame on the really vulnerable harnesses. I know - most customers would not care, but within a decade or so the reputation of the brand would easily pay for the small incremental expense.

[@EternalyRandom]

I agree. The radio doesn't need to know if the window is up/down. And not routed through the rear bumper.

[@craigsparton]

Technically this is more networking than multiplexing, but I agree. It saves wiring, because you only need one sensor for each thing you need to sense and all the modules share it. No redundant wiring. Problem is, the bus goes down and everything quits working. Also the 20 gauge wiring they use for these things can't take any abuse at all. If it isn't perfectly routed it's going to break.

[@jeremypilot1015]

Multiplexing is the method used on the car's network. Feel better? lol @@craigsparton

[@mattmanyam]

I thought OV Splits only came in cases?? 😁

[@GarnConstructionInc]

The excitement level is contagious when you have a laundry list of codes to plan your first move with! The Experience level is, "off the charts", in all but especially these situations! Thanks Mr. O for another victory ride.

[@steelwheels327]

Eric is a sooo good & equally humble . Him and Ivan are in a Elite group

[@douglasbrown8175]

Well done Eric the customer will really be pleased.

[@pete6102]

eric you are the electrical Man !!!!

[@davidkasperek3907]

Sunday morning coffee and a visit to SMA. 😊👍.

[@stevevogelman3360]

This video is not stupid. It’s brilliant work. Very very well done.

[@bavarianblessed]

This is my jam right here. I love doing this type of diagnostic work and Ford gives you all the diagrams and connector locations to figure it out. Great job troubleshooting! Being a non-pro I use Forscan to check modules and load as-built data.

[@pallecla]

Proof that you will get far with common sense and logic. Good job.

[@jimandnena4]

Anyone can fix the problem. FINDING the problem is the craft. I got here late waiting for the coffee to brew. Great video.

[@rockysuperstar1]

ERIC Nicely done . You are that Farmers HERO :-))

[@toddhoffmaster6057]

This is yet another great example of why Eric is the man when it comes to diagnosis. Who would of thought that the radio and heater control would be affected for a 20 pin module at the rear bumper - Eric O. that's who!

[@andrewhalenza5773]

I was a Ford technician for 30 years, don’t ya just love that feeling when you nail it, keep up the good work

[@seamasrigh2162]

I have never seen a video from SMA that I felt was a waste of my time to watch. There have been a few where I might not have learned something but not many. I've got 20+ years on Mr O yet he's got me on sheer automotive knowledge. Winner!

[@thomasbrassard1321]

You are something else. Your abilities to find stuff is really remarkable. You should be very proud of yourself for what you do for folks.. Great job

[@davidfoulk3078]

I work at the local sewage treatment plant and I need a starter put on my truck…oh wait…I gotta power wash the “muck” off of my truck first, cuz I would not want to disrespect you like that!!!!

[@karlgutenburg9176]

mmm hepatitis in the eye.

[@timd1833]

I was surprised it wasn't near empty of fuel!!!

[@lexteakmialoki5544]

I remember Eric saying he would rather people don't wash their trucks before bringing it in. Dry crusty dirt was way better then wet mud.

[@davidfoulk3078]

@@lexteakmialoki5544If it were me I would tell customer to thoroughly wash truck and let dry over a day or two and bring it in clean and dry. It’s bad enough that trucks in NYS are rusty and I would have to work around falling rust, yeah that’s another Emergency Room visit story in its self lol, and if customer could not abide by that?? Next customer/job please!!

[@williamallen7836]

​@@davidfoulk3078 with drivability issues one does not have the abillity to do this. Plus, when it comes to farmers, time = serious money loss. They don't have 3 to 5 days for their undercarriage to dry in the winter months. Things don't dry out that easy in PRNY during winter months... they freeze solid, making the techs job even harder. In this respect it's like being a doctor, you often have to deal with smelling grimy paitents/vehicles. Lol

[@Leon-qc7fe]

Another great video, Thank You again Eric. I really hope, really really that you are charging for your knowledge and experience. You are like the third or fourth doctor that a patient sees who finally finds and fixes the problem. That is priceless.

[@roncoburn7771]

great job we had a guy in the shop that loved working on a wiring harness. he would work on it all day and get it fixed.

[@Tyler839201]

I own a shop in Oklahoma. I noticed a few months ago while moving a F350 with it's bed off, it shared pretty much all symptoms with the truck in your video. When I started this video, I immediately was curious if it was due to one of the connectors related to the bed. Was happy to see it was, and it was an easy fix! Just not the easiest to find. Your diagnosing skills are excellent!

[@hahaha12345678993]

that manure on the truck adds character to it, character development is what the film industry strives for

[@2DogsVlogs]

Love how you don't give a crap about crap. Doing my apprenticeship my boss wouldn't touch it and would charge the customer $100 for cleaning. It was a city garage. Out here we are surrounded by farms and there is nothing but crap. I live in town (130,000 people) and whenever it rains it smells crappy because the amount dropped by cars & trucks going up and down the street. It makes the grass grow crazy.

[@BearMD6571]

I need to say, Eric, that your diagnostic acumen has been honed over the years, and the thought process you have developed has made you a master diagnostician. I love all of your videos, including this ‘boring’ one. I think a small raccoon climbed up into that space after being chased by the farm dog and clawed away at the harness - that’s what ripped off the mounting tabs and beat up/scraped the wires on that group of harnesses. The heat, though, I can’t explain …

[@andymoyer7197]

maybe the racoon was in heat ? (sorry- just had to say that ! )

[@the1spyderryder]

The best mobile electronics guy on you tube... maybe any where! I did mobile electronics when I was 15 and before but back then it was mostly mobile audio. Installs and repairs. I watch all of your videos and enjoy watching your procedures!

[@donnickich987]

Electrical Diagnostic Magician. You're always impressive. Nice job.

[@tankscrittersandurbanhomes5579]

How jacked up is it that a corroded wire by the spare tire makes your windows and radio work. That's so stupid

[@tuberNunya]

That is the way new cars work. They are computerized.

[@markhellman-pn3hn]

once upon a time ago - pickup trucks were SERVICE vehicles ....todays pickup trucks are LUXORY vehicles, with power windows, power door locks, cruise control, sunroof, fancy decals, leather interior, etc,etc,etc

[@Jim-ie6uf]

Good thing he had the double platinum super duper secret warranty🤪 Another great video from Eric O’s Last Chance Garage. Not to be confused with the “Last Chance Motel”😅

[@robertheinkel6225]

When I was teaching aircraft wiring in the USAF, I would take a four page schematic, use a copier to reduce it to one page, then copy it to a transparency, to show it on screen with an overhead projector. On lager diagrams, I would reduce it to two transparencies, and use two overhead projectors side by side to follow the schematics.

[@kevinbrown2630]

Back to the video of changing out the battery on the escape. I was putting a transmission in an escape and while removing all the plastic crap and windshield wiper stuff the negative cable was so corroded that the 2 wire that plugs into the negative cable was rotted off. And we got a new cable and wire pig tail and I guessed the wires because of the green replacement wires. Guy picks up vehicle and came back last Monday morning and asked if I left anything unplugged for wipers. I said there was nothing to unplugged. He got to checking and I apparently had the 2 wires crossed and now has wipers again. Learning lessons lol😊

[@klystron1]

Criminal for a shop to charge if they haven't fixed the problem. Great video thanks.

[@Allazander]

"Farmers feed America" so don't worry about a bit of cow crud when they bring a vehicle in. I LOVE that attitude. I can't stand people that look down on farmers, or anyone else that does the manual labor and dirty jobs that keep the nation running. Without them, we'd all be so much worse off.

[@JoseJimeniz]

The sentiment about farmers is fine. But it tells me that Dr. O is getting kinda exhausted with negative comments; he has to pro-actively answer the negative comments that he is certain will show up. Like a PTSD response. I wish he, and all KZbinrs, and TikTokers, could realize that negative comments aren't directed at them. They're just someone idley sharing their thoughts for the world. Yes the comments are on this video, but the video is only one of the voices on the web-page.

[@anderleof]

Why did he pay $900 if he had a warranty?

[@2nickles647]

Parts are covered under warranty. Not the labour $$$

[@popouimette8136]

Perfect area for the chain from the tractor pulled against the harness pulling it out of the cow crud

[@shanelloyd8366]

Dude Thanks your real nice and if I ran a shop I'd be Like you. Real-life fixes giving customers a fantastic service without ripping anyone off. I really enjoy your Channel. Keep it Up. God BLess.

[@kalabash72]

Pay for a "Platinum" warranty and still end up $900 out of pocket. What a scam!?

[@wadepatton2433]

warranties are far more about boosting sales than getting stuff fixed. Salesmen sell warranties, service managers deny warranty claims. Customer pays both ways. whoot!

[@Embermist69]

The only warranties worth any substantial investment is right from the manufacturer. Third part companies I don’t think they’re worth the paper they are wrote on 99.9% of the time. That said, as always read what is and not covered. So you will be able to make a good informed decision.

[@stevewhite3424]

Legally they are insurance plans and not warranties which is part of the problem

[@wadepatton2433]

@@stevewhite3424it's all about the sales, not the service. Yes--they cover their asses well. We or those who buy extra warranties get to play a bunch of nonsense games trying to get satisfaction under the contract.

[@wadepatton2433]

@@Embermist69 And the value of a "factory warranty" is going to depend completely upon the service department of the "service center". It's not something I can afford, so I fix my stuff.

[@cantonio270]

Built Ford Tough

[@Bushy556]

Wasn’t a Ford issue. Something happened after the fact.

[@jonathanmoss5328]

I’d have had to wash the cow shit off first Eric!

[@MichaelSteeves]

Wet shit remnants smell even worse!

[@tjlovesrachel]

For real…I would’ve told the owner go get it washed

[@tsl7881]

Washed and dried. Much worse to try to wash it and have it dripping...

[@zxtenn]

Eric, you are a SMART guy that's the bottom line! You, Ivan and that guy from the Netherlands are the best on youtube. I had a 2023 Tuscon that i traded for a 2023 RAM 1500 classic warlock edition with the 6ft 4 inch bed about 6 months ago. Anyway when i traded in my Tuscon with only about 25,000 miles it had a DTC code for random misfire, it ran perfect under load, just at idle it might run a LITTLE rough, the RAM dealership dropped if off at a Hyundai dealer to fix it and i talked with the RAM sales manager just a few days ago and its STILL there because they cant fix it!!! The bottom line is just because someone is a dealership mechanic doesn't mean they know what they're doing, either they need new 'trainers' or an enhanced brain, you fix so many vehicles that others touch and charge customers for its amazing and you find the REAL problem, these dealership mechanics are SUPPOSED to know their job in and out but OBVIOUSLY that's not the case, another great video!!!! I am glad you're away from the typical woke NY nonsense, not sure who is worse for the State, The NYC Mayor or the Governor?

[@cliffg64]

I’ve seen tow truck forks miss the tow bar beam and crush those wires , pull them loose from the frame ,you’ll see equal marks on both sides.

[@danielsmith9500]

I just bought a one owner 100 k mile Chevy WT 1500 that is so clean. The factory paint is even perfect. Inside the bed is even send free and very clean. It had few issues and I’ve replaced several ground straps and it started running perfect and the airbag light turned off

[@fatherof4kids]

I like my 25 year old car, I don't even have to worry about emissions testing anymore.

[@allanarndt3047]

Being this is a farm truck & I know farmers will do what they need to do to get a job done I had a thought? Could a flat tire in freezing conditions been a start to the melted harness? I’m thinking this person had a flat tire but couldn’t drop the spare tire because the drop mechanism was frozen soooo start a fire under the spare to melt the ice and be able to drop the spare, change the flat so work can continue but things got a little to hot! 😮Knowing a few farmers I could see this being what happened. Great diagnostic skills! 😊

[@victorhoyt4352]

I wish i could just absorb all of your knowledge bro. You literally figure the problem out the 1st time, every time. You seriously make it look easy. I know it's easy for you and is basically 2nd nature for you. I know you always say you don't do anything special and all that mumbo jumbo, but i really dont think you realize how few mechanics there are left that are as skilled and honest as you are. What happened before the customer came to your shop, the whole $900 and nothing fixed thing, is an all to common story nowadays. That is exactly how it happens 85% of the time.

[@fatherof4kids]

I wish they had never mixed cars and computers. They cost more to manufacture, they cost more to fix, and they break down more often.

[@1111boone]

It’s truly amazing that you spend the time to trace the issues in a step by step process, without resorting to shotgunning parts that cost the customer money that shouldn’t be spent! Well done, sir!!

[@sdlangdon7468]

TG there are people like you that take the time and have the patience to learn the electronics behind the automobiles. There are obviously many repair shops who either don't have the ability or are willing to take the time to adequately diagnose challenges like this. Though service time is expensive, it's a lot cheaper than a new truck or all the parts that subpar shops put in and sell unsuspecting customers. THANK YOU!!!

[@tuberNunya]

You are a freaking magician! The people in your town are so lucky.

[@zeke1eod]

Awesome job. I love Lancaster Archery nice hat. I believe you were spot on with methodology, and my guess is spare was needed wires were jerked down in cow pasture and when spare came down it crushed wires causing damage allowing cow muck, water etc to grow green crud, bingo bamo melted loom. Stay safe, and God bless

[@LrdnBeast]

I was all in on this one.. Great video. Before I retired, I was an ET, so tracing signal paths was fun for me.

[@thomaslewis-y3e]

there used to be mechanics so many years ago what used to be mechanical is now electrical and computer controlled so now people who work on sometimes repair cars and trucks are referred to as technicians unless that has changed and i havent heard about it. not everyone can do what you do not everyone has an understanding of the things you do the way you do. it seems like you are the go to guy when others try and fail they send or bring the problem to you, i think what i am pretty good at is knowing who the go to guy is, i would say you are definitely a go to guy. i struggle with auto electric but i think i know enough about it to know you have an analytical mind and have a great understanding of what you are doing.