Working Inside The World's Friendliest Airport | The World's Best Airport: Changi | Spark

[@heavenlystories]

I've been sleeping on Changi departure hall before, flying from Bangkok after a business meeting. But my night flight to Jakarta got cancelled, and the only flight available are on the morning at nine. I then choose to sleep on the departure hall, and the gentleman at the information are nice enough to lend me a blanket. It was a nice blanket, purple with "Changi Airport" written on it. Then in the morning I return the blanket to the information desk. But the guy there told me I can keep it if I want to. I still have the blanket until this day, six year have passed and it still provide me warmth... Thank you ❤️

[@nightlighty9684]

Aww that’s so sweet! I’m glad that you enjoyed your stay

[@sonderpov]

Only purple 'blanket' I have is from Anytime Fitness.

[@anosabihanogah2288]

Awws hes so kind may God bless him 🙏🙏🙏🙏

[@junyouhans]

From Singapore, this is so wholesome

[@anosabihanogah2288]

Winter Sun lmao

[@calvinwiradana]

I was waiting for my connecting flight in Changi for 6 hours at 2 AM and I was walking around looking at food and beverages’ prices. I had money but I was not hungry, I was just looking around after all. A Malaysian auntie who was in the stall gave me a cup of hot Milo and bread saying “I understand, it is expensive here in Singapore. Just take.” Strange but such a sweet lady.

[@virtue1993]

hahahaha, totally understand where she's coming from. everything here is 4 times more expensive than in Malaysia... even as a Singaporean, i shudder at pricetags

[@Zaza-ho5yy]

@@virtue1993 i worked in the airport before. You gotta know where the cheap foods are. You can drink water for free from the water fountain which is filtered water. Food is cheaper from the kiosk compared to the restaurant.

[@havenprice]

Wow that’s really nice of her!

[@KeijiJohnLibadisos]

Lmao 🤣

[@ZiyandoingVids]

@@KeijiJohnLibadisos ?

[@chiefbosnmate]

Stayed in Singapore for my honeymoon, the airport was super efficient no more than 10 minutes from deplaning to grabbing our bags the cab ride to the hotel took longer than our entire time at the airport

[@igloo1401]

glad that you enjoyed our services here in singapore! - from a singaporean :)

[@lzh4950]

Did notice too that baggage unloading is relatively faster @ Changi than the other airports I've been to, though 10min is quite a stretch (usually ~1/2h for me). Then again I remember my mother being incensed when one of our flights' baggage unloading was delayed by a thunderstorm ("How're so unprepared for this? Thunderstorms are common here"), but later realised it can be quite hard to prepare for (the delay is due to lightning risk preventing baggage unloaders from working). But the effect is still rather nasty - thunderstorms can last over an hour here in Singapore, & in the monsoon season (usu Nov-Feb, though it was present in June 2020 too) they can happen almost daily. Imagine the knock-on effect on aircrafts' timetables as a result. Maybe a solution can be devised e.g. portable shelters for baggage unloaders, or automating the process

[@chiefbosnmate]

@@lzh4950 that was a year before 9-11 my ex wife and i only had one check in bag each and our carry ons back when you could have carry ons and toiletries have no idea how bad it would be today, i even remember going thru customs the inspector asked our purpose my ex wife flashed her wedding ring and he literaly waved us thru said congratulations Enjoy Singapore and we did, oh and Nina is a babe, i can say that nowadays!

[@heythave]

@@lzh4950 TESLA bots are coming and should be able to load and unload in any weather.

[@mdiddio]

I love how they immediately offer water, food, sweets to people in distress. It is the universally known fact of all who have grannies and aunties that that makes everything better, even in the most stressful situations. ❤️ Also, that's an African grey, not a macaw. ❤️

[@jaan_elle]

Singaporeans are probably the only ones that go to the airport for fun and not travel - from a singaporean

[@onghockchwee2342]

Changi Airport Is A Comfortable Venue To Meet Or Chit Chat With Friends.

[@rosewaters2533]

Haha so true. Especially Jewel, I love it there.

[@Dipdipsnow]

For makan too 😁

[@ashs7066]

Because it is easily accessible as compared to other airports in the world. Public transport also made it affordable to travel to. Most other countries' airports are very faraway

[@longangrysausage3495]

HAHAH yea especially after the opening of jewel too

[@entvisual]

*Offers her Water and Food* right after helping her... wow wish all airports behaved with that hospitality

[@entvisual]

fr

[@bhondietv8490]

because he's a filipino. 🙂

[@alexcarter8807]

@Vantae ._.breadjinnie Filipinos are nice, warm people.

[@meowsaidthecat5338]

Yes, but it's an outrage that she was used as an slave basically, send home without barely any money for her labour.

[@TechnoGenuine]

bro if its being broadcasted everyone would be nice from airport

[@bchuayilong]

The mom didn't even know the child was missing is mood

[@enderflames9669]

XD yeah she looked so confused. I think it cuz the last time she saw him was nearby so she thought he hasnt gone far

[@aquarianfirehorse667]

shes busy with her mobile

[@whoscatimi7590]

The mother is.......not such a mother

[@peko7446]

She didn't even look worried

[@eggy991]

What mood? He couldve gotten kidnapped, bad parenting

[@flexx7543]

Visited Singapore 20 years ago...and that airport felt like a first class Vegas resort. It has gotten even more spectacular since then.

[@lzh4950]

Was also quite impressed to see Jewel still pretty crowded even this year during the pandemic (although I heard it's less so during weekdays, & that Changi also isn't the most outlying airport out there)

[@shiokman4887]

These airport agents are so professional and well trained. Kudos to changi airport management 👏 👏 👏

[@timothywimala681]

Everything looks good when in front of a film crew.

[@arthurmartinez1406]

Like I say it's a good safe airport Chinese that keep it keep everybody safe and always keep their eyes out looking for something that's not right or something is suspicious so I grade them a hundred..

[@tha_oz]

Meanwhile in SFO..... jk i'm sure they are highly trained as well lol

[@amark4663]

most are under the airline GROUND CREW are under management the agents are usually under the airline

[@thebrightfen]

@@arthurmartinez1406 we have 4 races in Singapore not just Chinese.

[@karisma-mcm]

I remember staying at Changi for a stopover to the Philippines a couple of years ago, I didn't think much staying at an airport...until I got there. Absolutely stunning! The butterfly house, the Koi ponds and gardens...I had more fun in Changi airport than I did on my actual trip because it was so unexpected to have an airport so beautiful! Can't wait to go back and see the waterfalls! Plus there were more Filipino accents in Singapore than I expected too, so it was a good precursor for when I arrived in Manila! Definitely the highlight of my trip, and the people are so friendly and accommodating! Going out of the airport to visit the Gardens by the Bay was a highlight too ❤ Singapore, can't wait to go back! 🇸🇬

[@danielivan413]

Yes, i been to Singapore before. And my father forgot his wallet on the toilet airport’s and someone return it at the counter . There are a lot of money and all our passport inside it. So thankfull. Best airport I CAN GURRREENTEE THAT!

[@ibbydang8924]

@@hshdnjenej That Happens I'm From Pakistan But We Should Never Look At The Country's Negative Sides We Should Look At The Posotive Ones. Every Country Has Bad People But Never Look Down On Your Country.. Ok?

[@Rei.80]

Damn right

[@MrCallingoccupants]

@@hshdnjenej You are right, 99.9% of people in your country would have taken the money out for themselves.

[@zenipmann]

@@MrCallingoccupants Provide evidence from credible sources.

[@MrCallingoccupants]

@@ibbydang8924 Can you tell me about any positive things about Pakistan?

[@starsoffyre]

6:14 "People lost a lot of things at Changi airport" Yep one of them was me. Left a macbook pro behind while boarding my plane. Collected it just a week later when I returned from my flight :) 4 years later I'm using it to write this comment

[@gogamarya9312]

Where do they take these lost and found items. Or these things that can't Board the plane?

[@arturocuellar8262]

you must be super dumb to forget something like that

[@starsoffyre]

@@gogamarya9312 They keep it at some lockers at the customer service counters

[@alexsolosm]

How do you even forget a macbook? Were you drunk?

[@starsoffyre]

@@alexsolosm I was overseeing a group of 40 people. So that took my attention away as I got them to board

[@jeanmullen]

The red hospitality team are second to none. When I missed my flight they went to no end of trouble to secure me a bed for the night and assist me in every way possible. Love them to bits. Lovely and attentive. I owe you..🇫🇷🇫🇷🇫🇷

[@flagel552]

I had a pretty serious bout of food sickness coming back from Taiwan and I was so nauseated I couldn't walk for more than 10 steps before I had to rest, as I was laying down on the floor, one of the staff passed my parents a purple Changi Airport blanket for me, and they got a wheelchair for me to make the journey from the plane to immigration a whole lot easier, props to them!

[@thelanguageofthebirds]

What did you eat to give you food poisoning ?

[@mamabhel4249]

Proud to say some of the staffs are Filipino, I just knew because of their last names. By the way I am currently residing here in Singapore, and yes Changi Airport is the most safe, clean and best airport in the world. Been travelling to Philippines back here in Singapore and vice versa, never had a problem in our books and flights ☺️

[@onlinevoice195]

They are trained by Singaporean Airport staff.

[@tin8921able]

@@onlinevoice195 for sure! Cause everytime I come home to Philippines staff are so rude hahaha the words coming out their mouth is diff with their body language 😹😹

[@ebonyloveivory]

Say whatever you want but the staff there work really hard to make every passenger and visitor have a smooth and pleasant experience. Not only that, most go above and beyond their duty. 👏🏻👏🏻👏🏻

[@sandygrogg1203]

I noticed thst the staff was kind, and tried hard to make their”guests “ experience a pleasant one. Some airports I’ve seen on uTube.. Kaveri employees who care more about their small sphere of authority, than the comfort of those they, serve.

[@NikkieRoxxx]

The mother that 'lost' her son while having fun on her iphone didn't seem to care about 2 shits about her kid when they brought him back to her!... IF my kid'd get sidelined I'd be crying as much as him and would also ran myself to the info booth!

[@crozetisles8315]

How does a fired maid working in Singapore find herself going back to India with basically no money? Her employer sounds fishy. Did they perhaps withhold rightful salary from a vulnerable migrant worker?

[@eLtitude]

well, she did miss 2 flights on purpose, there's a possibility she causes trouble and her employers had been tolerating her behaviour, either way, its all speculation without the full picture

[@sunnydaytodayy]

There are cases where women from India, Pakistan, Bangladesh, etc are sent to Singapore, Saudi Arabia, etc by giving false promises. They are then forced to become maids, their passport is held by their "owner". They are paid least and are not even allowed to use cell phones or talk to family, or go out for leisure, and other inhumane stuff. There are apps in these places where one can buy such maids.

[@Dipdipsnow]

Many maids remit all their salaries to their families,some spent away their salaries,some got cheated by friends, some insisted on going back to their country just after a month of working when they are still in debt to the maid agency etc... The maid can made police report if she didn't receive her monthly salary.

[@eLtitude]

@@sunnydaytodayy I recognize its a shitty situation to be in. if she was scammed into coming into singapore, which by the way is a pretty good scam to fall for, lol. wouldn't she then want to leave such horrid working conditions and return to the safety of her home?? she skipped on an already paid flight and missed another. points to a very clear motive to stay in singapore for whatever reason it may be.

[@LooNciFeRx]

There could also be an arrangement for the money to be paid to the agency which then remits the money back to india. Or the employer remits it directly back to india. It depends on each employment contract

[@brendanaomi204]

The 'sleeping beauty' was supposedly dead asleep but damn, the grip on that phone was something else.

[@chickentender4037]

Rigor Mortis

[@chickentender4037]

That older gentleman is so kind.

[@kalpanarana9975]

😂😂😂

[@sirimewan8324]

You know the smartphone law. Her fingers know the rules. Well done.

[@stanikzai1419]

Love that they care so much just for an cake Singapore determination.

[@timothywimala681]

They want you to believe that.

[@raeraetan]

It’s not about the cake. It’s about not having the police and bom squad activated

[@lzh4950]

@The Republic You also know that Singapore is serious about security when they activate the riot police to man-hunt a molester around a condominium, & also for crowd control duties during the Huawei smartphone National Day promotion & the MRT breakdown

[@justcallmejessz3712]

Honestly seeing him give the pups a little cuddle before leaving them for their scary flight just warms my heart so much! -- ohhhh good grief. I was SO had to hear the puppies were not in the system. I thought he was about to say he died. Oh the emotions.

[@samoyed189]

fun fact: tong that “ vietnamese” kid is actualy cambodian! his brother said មាកមាក which is mommy in khmer

[@dogfish180]

Also a Fun Fact: That bird is not a Macaw, it's an African Grey Parrot.......A theme going on?!!

[@samoyed189]

@@dogfish180 yess lets start a chain

[@sunbun148]

@@samoyed189 I don't really have a fun fact but. Fun fact, I have been to this airport about 4 times and it's probably the best airport I have been to

[@Sxmplypeely]

Fun Fact: That isn’t called a transporter it’s called a MMS (mobile moving station, or MMM,or MMP) depends on where you from lmao

[@fae3063]

FunFact: it is actually spelled ម៉ាក់ម៉ាក់

[@tobybarnett7147]

I’ve never been to an airport but these people seem WAYYYY nicer than the people in America I was SHOCKED the first episode I’ve watched they’re all so sweet and helpful

[@Jessen2204]

Duhhhhhh

[@tha_oz]

6:56 bruh im 20 and I get scared when I cant find my mom in the airport too LMAO You're not alone bro

[@longangrysausage3495]

Same HAHAHA

[@ghukifymooth3827]

I'm 14 and I actually gotten used to walking home alone from school. But a few years ago(5 years old), my sister pulled a prank on me. She told me to turn around and ran away. I started crying and ran into the store my dad went into while crying. The staff looked at me and carried me around to find my parents. At last, my parents punished my sister and never trusted her with my anymore.

[@VirgoCali89]

Lol 😂 IKR

[@reneflitter2192]

First time I flew into Changi was 1982 and since then quite a few times to even stay in Singapore, it’s my favourite place. I’ve been to many other airports but I have a love for Changi and the people in Singapore.

[@justcallmejessz3712]

Im really impressed with the handling of Tweety. The cleanliness of both the bird and cage while being stuck in quarantine was very well done. The fact he was eating, speaking, and tweeting is a really good indication that the animal control officers take good care of the animals there. My papa used to have an African grey that was TEEEEESSTY lol. He wasn't as well trained as tweety by any measures but when the phone would ring or someone ring the bell on TV he would yell, LAAUURIE. Because my Papa would call my Gram that way lol

[@Slop_Dogg]

They’re brilliant, temperamental creatures. He looked well taken care of.

[@dragoncubes1074]

Too bad the narrator called Tweety a Macaw. He's an African Grey, one of the smartest non corvid birds. He's beautiful, too.

[@suzanneedmonds1566]

I have this sudden desire to take an airport journey, exploring airports around the world (maybe not all of them though). ✈️🌏

[@bennylloyd-willner9667]

Yeah, I was going home to Sweden from vacation Down Under. Departed Changi and arrived at Frankfurt airport before the last jump to Sweden. I had 6 wonderful hours at Changi... ... and as many horribly boring hours at Frankfurt so choose the right ones if you go😁

[@sebby324]

Don’t there is COVID

[@bennylloyd-willner9667]

@@sebby324 one can still dream of better times to come.

[@pokeriabhrnftan7488]

Police dog dog so cute. Awesome 👍😍❤️

[@isxuanhere]

@@sebby324 Covid? Nah. Singapore is in controlled.

[@user4488]

I was in absolute awe travelling to Changi airport from New Zealand. Customer service were so friendly respectful and helpful.

[@exodus4033]

I love Singapore, it's the perfectly working multicultural society, people from all over the world not just Asia living and working together, without racial tensions or discrimination, an example for all of us.

[@branddransnothing]

We still have racial disputes from time to time and we are still trying to fix that, but I can say that Singapore’s racial discrimination or tension is like children’s play when compared to other countries. I’m always really grateful for getting to live in a very open country. We don’t have to hide our race, our religion and even our sexuality, even if there’s a racial slur or comment, many would confidently stand up for their culture and their beliefs.

[@SoyTravels]

Those Filipino customer service agents are incredible. So proud of them

[@haselfrancisco5420]

Trained to do so.

[@qyu...976]

In Sg cutomer service play a very important role. But he still a sweet guy😊

[@jielcm2726]

They dominate SG more than 5% made up of filipinos working around Hospitality hotel and tourism sector.. kudos kababayan

[@medszen8231]

this whole decomentary really shown what is the meaning of servicing the people. every steps matters for us as kind example of lesson in service industry, professional and passionate as it should. The prize was impactful, everyone on the planet knows where the best airport is, The legendary Changi airport. Good job Singapore

[@tjgoldstein73]

Before Covid hit, I did 24 hours in Changi each side of trip from Melbourne to Paris as a stopover.. so worth it. In that time, I did 10 hours in a sleep hotel.. worked out to be about $10 AU an hour.. and a full body massage.. and a relaxing swim in the pool.. and because I was there long enough, I was eligible for a free city tour each time. I did the day tour going to Paris and the night tour going back to Melbourne. In that 48 hours combined, I know I didn't get to see everything that the airport offers. I would fly again just to experience Changi.

[@angiep8217]

JR the Customer service man at the desk is a Filipino. He’s amazing

[@ZeeTaylor25]

Yep. The distinct sing-song tone we have plus the undeniably Filipino accent gave it away. Such a sweet guy.

[@jericho1875]

nobody give a shit

[@Dibs1978]

@@jericho1875 wahahaha. Your comment was so unnecessary but was so hilarious.

[@Vivinovianafebriani]

Overproud filipino

[@lizrod7892]

I was gonna mention aboutJR, I’m Filipino and my coworkers sound like that 😆

[@youngnurse9994]

That little boy was so cute 😍!!! His mother was laughing and didn't even know he was missing! SMH Huge kudos to this airport 👏 !!! They need to go to other airports and train them in manners and compassion!!!

[@ffbeexaid4509]

Mom seems more interested in playing with the phone than her son....not one bit worried 🤦‍♂️

[@khalijahhb540]

Irresponsible and careless mom

[@donnarupert4926]

Awww, poor J.R. he is such a cutie ☺️ I’m glad he was able to help the maid.

[@jrqgatdula]

Thank you so much for your kind words @Donna Rupert. 🤗

[@PeterVanHertum]

That Changi Experience Agent, Nina Sharifuddin 6:29 seems such a lovely lady. 😍

[@gustlightfall]

Best airport indeed, we got stuck in the airport cause the airlines didn't show up at the checkin, no staff what so ever, no emails or calls, and passengers within the same flight has started to pile up. Changi staff took notice and approached us to know what was happening. Immediately contacted the airlines, but no answer, after 3 hours of staying with us and nonstop trying to get a hold on the airline company, someone finally picked up the phone and said that the plane never left from the country of origin and the flight was cancelled, no other explanation was given by the airlines. After one more hour, changi staff still trying to work things out with the airlines and manage finally confirmed that we would be rebooked for a next day flight. They tried their best, while the airlines didn't give two shits about us, none of their staff were present, there's no text, no emails, no calls to inform the passengers that the flight was cancelled. Can definitely say they are the best airport, they even gave us blankets, water and food. While the airline company who should've arranged this, could've given us a place to spend 12 hours, something to eat and drink.

[@stephenlim2852]

May I know which airline is that?

[@heythave]

Yes, which airline? It would be helpful to many people.

[@cameronlee4167]

I can't imagine how much pressure these airport staff are under to be 'perfect'.

[@raymondlow393]

@Cameron Lee - - - how much more effort do you need to put on a smile as compared to a frown ? I cannot understand why would you feel being PRESSURISED just to smile and be polite and help others ? Isn't all these are nature ? Unless you are coming from an environment that promotes just the opposite😀

[@regandey5847]

@Raymond Lee I think they are talking about the pressure to have perfect hair, makeup and nails

[@shimmyshimmy6724]

I feel that Jay or whoever that Phillipino receptionist is is an icon for Changi Airport

[@shashashira3647]

EXOL

[@sadeivillegas7627]

I can tell with his accent 👍

[@deetravelgirl]

@@sadeivillegas7627his last name too

[@johnkelvintztc]

Filipino

[@qyu...976]

Trained to do so. Customer service is very important. But he still a nice charming Jay✌🏼

[@lilyr7221]

The maid missed her flights on purpose cus she doesn’t want to go home! Home must be bad for her to not want to return but she can’t stay in the airport either! I actually feel bad for the staff, they are so kind to her. It’s her own fault cus she missed 2 flights on purpose!

[@ArnoldZiffle-jw2mv]

There must be more to this sad story

[@stephenhazeldene7719]

So she is dismissed as a maid and only has $47 SGD? Sounds like the employer wanted to get rid of her and keep her wages

[@johnchua5328]

@@stephenhazeldene7719 Apparently you are not aware of the maid service employment act in Singapore. Every employer of a maid has to ensure the maid has a return trip air ticket to where she came from in the event of termination or end of contract. As to how much money this maid has is none of the employer's business. This maid purposely missed 2 flights and when the airport staff managed to convince her employer to pay for the difference of a new ticket for the maid and you think the employer is trying to keep her wages ? What logic you derived?

[@stephenhazeldene7719]

The employer having to provide a return air ticket is one thing, but her having no termination pay or monies owed is another. But you keep on standing up for the employer. Don't worry about the poor exploited woman

[@johnchua5328]

@@stephenhazeldene7719 What makes you so sure that she was not pay? Like I say you are not aware of Singapore's employment act that requires employer to fully clear any owing amount to employee that are dismissed. Singapore is not Europe or America where hispanics, mexicans, blacks or Asians are being exploited. In America the 1% rich controls 90% of the wealth in America. Whos being exploited?

[@D1Snr]

This is a great channel. They get the old documentaries that are normally consigned to the archives, probably because they are cheap or free in relation to copyright

[@MultiHamayun]

The manner how they are handling all these difficult situations is extraordinary really impressive 👏 congratulations

[@auroraravens]

I feel bad for the CS that has to deal and think of a solution for the maid with 0 dollars who doesn't wanna go back 😪

[@lzh4950]

Think there's also been some debate/controversy over whether lower-skilled/migrant foreign workers in Singapore have too little bargaining power. In 1 way Singapore's pretty open; with almost 40% of the population being non-citizens. On the other hand over half of that 40% are "work permit" holders (for lower-skilled/migrant foreign workers) who face relatively more onerous regulations e.g. permit to be renewed every 2 years till a max of 18 years, a tax of ~S$300/worker/month, need for health check-ups twice annually, their legal ability to stay in Singapore being dependent on their specific employment (i.e. they can't change jobs without returning to their home country & re-applying), which has been believed to discourage the workers from speaking out against egregious work conditions, for fear of termination which will then lead to their repatriation. I understand the Phillippines (& Indonesia as well, soon) has also asked for maids' placement fees to be paid by their employers instead of by their maids, to help relieve them of their debts, and also as that's been regarded to violate some international workers' rights' conventions (along with the not uncommon practice of employers retaining maids' passports). The reason for that though is that employers want to deter maids from absconding, which would cause financial penalties for the employers under Singapore's immigration laws (a deposit of a few thousand $ has to be put up by the employer to the immigration authorities). Maybe a compromise solution can be found? e.g. splitting the fee between both the maids & their employers

[@Tamaki742]

@@lzh4950 The splitting up part would have been fine if the workers from Indonesia went through the formal channels, backed from the government. Thing is there are cases where they just went with the dubious ones and that's harder to regulate.

[@stanikzai1419]

There not there for free the get payed

[@stanikzai1419]

Boo hoo its there job live with it they get payed there not there for free

[@usucktoo]

@@stanikzai1419 abuse is still abuse. You can't just throw a measly amount of coins and think it's all ok.

[@MarkUKInsects]

There is no such thing as missing children, only missing parents :-)

[@Toothecat]

I dont get the joke... oh wait now I understand lolll

[@lmvideosforever8943]

I don’t get it ? Can someone explain

[@Toothecat]

@@lmvideosforever8943 ok look as the parents point of view who has kids that are missing they are worried bc their kids are missing and the kids went to the service counter

[@lmvideosforever8943]

@@Toothecat oh thank you now I get it

[@CarlsonRich]

I would mostly agree with this comment, but that little boy's mom was just stupid.

[@massinasl]

This is another reason to love Singapore. One of the best countries in the world. Always wanting to go back.

[@mingming9604]

without a doubt, the world best airport! worth spending a day or making a trip there just to be there.

[@peko7446]

true

[@whatshername3158]

i was really worried for the woman fast asleep.i sighed with relief when i saw her walking.i was also really worried about tweety getting put down.i'm so glad he was able to go home.he's the cutest little thing cooing and whistling.and they were so nice to him.

[@survivor686]

I may be insane- but I am not too crazy about eating cake that has been in the toilet

[@bakugouramsay971]

Chile.....I am SO with you

[@j2simpso]

Depends on the cake. If it's vanilla, fine. Chocolate not so much 😛

[@aardque]

Except it was drugs made up to look like a cake and the authorities had been tipped to watch for the handoff. It might have gotten awkward if the desk agent had encountered the drug dog before handing the package off to the drug mule.

[@mongkeybuufifi2108]

U are not crazy..... U ARE MAD!?

[@pet2mao615]

@@mongkeybuufifi2108 lmao frfr

[@chipnguyen9801]

I got lost at Changi once when I was little. The staff were so kind.

[@sirimewan8324]

Hmm, let me get lost at Changi...

[@sj1397]

I feel sorry for that woman who was trying to avoid leaving Singapore.

[@AnoraJohnson]

And left with so little after working.

[@nafanuaseumanutafa5604]

Thank you for taking good care of the animals from those stressful long hr flights. Love Dr. Doolittle♥️

[@josi4251]

This makes me want to visit Singapore just to see this great airport!

[@riribebe5031]

This is in no doubt the most beautiful and friendly airport. I’ve never seen such a breath taking sight, of an airport. Love you Changi and Singapore La, I’ll be back soon😍🥰

[@Tsuki_Ri]

Ive been lost in a mall before when I was 8 years old, and I never felt so afraid in my life

[@premraykar]

I am surprised the mother is not worried that her son is gone missing. She is having a smile on her no words for this lady.

[@Hana-hc8cu]

Yes noticed that too.Getting online is more important than her son LoL if I were her I would go nuts not seeing my son for just a second.

[@kittenbug8384]

I guess the grooming instructor lives by “Do as I say, not as I do.”

[@heidijeffries9541]

Thank you!! I was thinking the same thing!

[@gingerleegirl6697]

Yes!

[@pretzelhunt]

She's not getting paid to do herself up anymore; i.e. Do football coaches ever look like football players?

[@acadiastrong4446]

I could see if it was army boot camp but for this…no. As long as they are clean and neat…they are made to look the same.

[@jul8065]

Proud of you Singapore Changi Airport, hope all staffs will safe and free from covid. Keep up good work.

[@Mostopinionatedmanofalltime]

Tweety is not a macaw, she's an African grey.

[@user-qc5qr6uv9k]

Fr

[@Mostopinionatedmanofalltime]

@@user-qc5qr6uv9k what does fr mean?

[@user-qc5qr6uv9k]

@@Mostopinionatedmanofalltime for real

[@P8REN]

Was also thinking this! Tweety is also a ‘she’ I think as you say, not a ‘he’!

[@ClowderBeatsAnimals]

I thought so too! And began questioning my memory 😅😅😅 Has memory gone so bad this pandemic that Tweety doesn't look any close to a macaw?

[@Beltainerose13]

Loved tweetie so happy he was negative , what a clever boy ..

[@longlee1100]

"activate the police" ?????????? ACTIVATE THE POLICE lol Lmao. Also, that mother just almost lost her child and she still has no idea while smiling?????????????

[@danielc2701]

It's a legit term, you hear it more often in the military than in civilian life though, like "your military unit got activated".

[@mariteseguilos6769]

There's a lot of my fellow Filipinos are there working at the airport. Mabuhay kyo mga kabayan

[@sirimewan8324]

I love yellow-colored Filipina girls very much.

[@samfransisco3005]

I lived In Singapore for 5 years so I can really recommend CHANGI airport it will be a great experience

[@Dan-78]

God damn, that lovely guy offering that lady water and food, no wonder Changi Airport win hands down. Big respect to them all

[@jrqgatdula]

Thanks for your kind words @Dan. 😊

[@Dan-78]

@@jrqgatdula No problem, well deserved

[@ronc9413]

Takes a lot of patience. Passengers who are rude or exhibit "airport rage" don't help at all. Airport service agents don't have time to purposely inconvenience you. Misbehaving will only get you detained at airport security.

[@heythave]

Drunk ones are the worst.

[@Lonesome__Dove]

Singapore really is an advanced society. It seems from the outside looking in they really care about each other. I recently watched a documentary about their child protective services and it's really impressive how they operate.

[@heythave]

It started with Lee Kuan Yu, a super smart guy, who was the steward of today’s modern Singapore. I believe his son is President now.

[@YokoshimaSTAR]

That Mr. DoLittle's genuine worry for the dogs restored my faith in humanity.

[@robertgreen9150]

So sorry for that little boy! He was brave!

[@Daniel10663]

Everyone is soo professional and the guy who takes care of the animal seems to really care for them and their well being , kudos to all of them 👏

[@kyyygoh]

those aussies from the cruise were being so nice about their champagne being thrown away, they accepted the rules politely, i was so surprised in a positive way because i thought most people would react angrily cuz alcohol isnt cheap

[@flagel552]

I read somewhere above that someone said it was cheap champagne, but champagne is still champagne, definitely not cheap by normal means

[@peko7446]

@@flagel552 It's not an expensive one and probably since they didn't pay for it, they were OK with it being thrown away. Otoh, Aussie airports are equally very strict with their prohibited goods..

[@lzh4950]

Think they could check it in also? But maybe they might be worried of it breaking, or the check-in fees

[@lillyrose3545]

It costs $12 US dollars for that sparkling wine.

[@alexsolosm]

They are probably already used to it. Australia airports have waaaaaay stricter rules than Changi, so they know they were pushing their luck already.

[@feryanariesta982]

Every year, I used to go to Singapore for travel and holiday especially the Anime Festival Asia event. One of the highlights every year is I would be in Changi for HOURS before flight because the airport is just that AMAZING. This COVID Pandemic makes me sad since I was not able to visit Singapore this year. Hopefully next year the travel ban will be lifted :"(

[@dramacraze2010]

My dad was traveling home from Myanmar to Canada and layover at Taipei airport in the early morning hours. His wallet had been stolen without him realizing it while he dozed off. He was hard of hearing and disabled. He couldn't call us because he had forgotten to switch his phone carrier from Burmese to the Canadian one. While he was sitting there waiting and looking, a cleaner/janitor lady came up to him and offered him coffee and cake. He was so grateful because he said he was so hungry and the cleaner was a God-send. I still believe in good people.

[@halamichanama8655]

TWEEETY IS nOt A MacAw. TWEETY IS A AFRICAN GREYYYY

[@vinaymalwiya218]

I have been to Changi airport, many a times. This is one of the best airports, highly cooperative and efficient staff. GOD bless them.

[@Lonesome__Dove]

I absolutely love their accents! I could listen to an english speaking Singaporean all day.

[@sipanpanpanda9630]

That mother be like "nah this is the best airport in the world, they'll find for me.. or I can make the new one" I can see her sweet smile and busy with phone sitting there like nothing happen.

[@chicfrancisco6845]

She didn't even hug her son when the boy was brought to her. She just went back to her cellphone.

[@solotrippin09]

39:25 Staff: enjoy your flight Passenger: you too lol

[@siti-aventador]

He said "we will"

[@toille653]

“which building should i jump off”

[@ShanaLawson]

It happens 🤷‍♀️it’s automatic sometimes

[@auroraofstars]

He said “red is sus”

[@rina2012ful]

That Vietnamese mom acts as if it is no big deal losing her child in an international airport.

[@kristineb.1458]

Exactly what i thought she doesn't look worried

[@lovemusicnatureartsfoods...]

As filipina mom when it's happen to me I cried like a crazy but this mom doesn't show of fear that her son lost I hate her act 😡😡😡...

[@lizrod7892]

🙄 too busy to care for her lost child cuz her phones more important 😒

[@dorothygale5672]

That poor boy. This is how the Asians are.

[@lovemusicnatureartsfoods...]

@@dorothygale5672 not all asian we're filipino we're asian too but we scared when our child has a little fever how much more if they got lost...

[@chris-hayes]

As an F1 fan, the F1 cargo was a pleasant surprise.

[@javieryeo4032]

Maybe it the documentary was recorded during September just after the Singapore Grand Prix

[@chris-hayes]

@prachi naidu Formula1, probably the largest international racing series

[@lzh4950]

41:03 Thought it'd be shipped by DHL (1 of F1's sponsors) instead of SIA Cargo though. Also since the safety & medical cars still sport the old F1 logo, & since they're being shipped from Singapore to Japan, I figure the earliest this documentary was being filmed is way back in 2015 (2016-2017 would've been _Sepang_ instead of _Suzuka_ circuit immediately following Marina Bay St Circuit in the F1 calendar, while 2018 onward it would've been _Sochi Autodrom_ in place of _Sepang_)

[@TTTempesTTT420]

That old couple who lost the champagne🥰🥰🥰🥰 so humble and carefree 17:24

[@latonyagreen-warner7402]

She lost her child because she paying too much attention to her cell phone. Maybe.

[@veronicasvibes3200]

When u dont know what your talking about! .....Y.....DONT u see you worry about your own life?!. In these TIMES! The phone is my way to REACH OUT TO THE WORLD TO SHARE THE WORD OF GOD! SO STOP ALREADY WITH BAD COMMENTS! GOD IS WORKING THROUGH ME! AND AS HE HAS SAID! THE WORLD TRUNED JESUS AWAY! AS THEY DID THE FATHER ALSO! SO YOUR COMMENTS MEAN NOTHING!!!... TO ME! BE THANKFUL YOUR ALIVE! BECAUSE! NO ONE IS PROMISING TOMORROW TO U! BELIEVE THAT!!!... AMEN! AND AS ALWAYS! GLORY BE TO GOD! AND HE'S SON JESUS CHRIST! AND THE HOLY SPIRIT! WHICH!!!... MY PEEP'S!!!... MY!!!...PEEP'S!!!... MY PEEP'S!!!... IS ONE IN THE SAME! AMEN! 💯🥰💌💝😇🎁🎄💌🥰💯💯💯💯💯💯💯💯💯💯😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇

[@mikehurst3245]

@@veronicasvibes3200 so you would lose your kid to be on social media...... interesting. Please don't have kids

[@markdarby1529]

@@veronicasvibes3200 God isn't real

[@ilikealotofthings731]

@@veronicasvibes3200 shut up.

[@StanHowse]

She didn't even get off her ass to go look for her own child.

[@shadowgaming9611]

I live in Singapore and Changi is just so amazing!

[@sharinshariff8925]

Shame on the mother of the lost child

[@sharinshariff8925]

@2019 Student NG WEI XIANG exactly! Absolutely horrible behaviour. The airport agent behaved more like the mother of the child. Kudos to her.

[@onghockchwee2342]

@2019 Student NG WEI XIANG Searching For Man..

[@meiqichia4829]

Mother still can laugh

[@Mu5tyLaghmani]

The airport staff Nina Sharafudin was more caring ❤ then his mother who showed no emotion at all, disgraceful mother.

[@Mu5tyLaghmani]

@kennydida the cat I can understand that but it is irresponsible to leave a lose your kid and sit there, not even bothered to look for him, so in middle east shariah practiced meaning there is hard punishment for crimes, but it doesn't mean ppl leaving there gold or money on the street just coz it is safe.

[@aliciacouchman5590]

The K9 is THE MOST GORGEOUS in this video......!!!!!!! Cute doggie!!!!

[@ljnoble9167]

The best part is if your flight is early morning and you don't want to wake up early to get to the airport, you can check in the evening before your flight and sleep at the airport. Done it a few times. It was very comfy.😊

[@sirimewan8324]

What timely advice!

[@sionara11]

I love the open terrace to see the airplanes as well as the free massage chairs. My transit flight was on time and I was literally hoping for a delay this airport is a gem.

[@spiderliliez]

Gotta dislike the flight attendant grooming class. It's soooo toxic. My roommates were flight attendants before and I know what it does to them.

[@flagel552]

@Salty Egg yeah, she's there to tear down the women and build them up as "sophisticated" cabin crew I have no say in this coz idk anything, but the methods used is a bit extreme

[@lzh4950]

@Salty Egg In Asia that'd be more easily condoned as "toughening you up" I think e.g. being brave enough to face up to criticism & learn from one's mistakes

[@nyliu214]

Singapore Changi airport is surely the BEST....very hospitable staff and take good care of all passengers... keep up the good work

[@danltc9392]

i left a cake in the toilet....

[@Onion_Knights]

Not surprised, i have even made some cake in the toilet lol

[@loosens9999]

I left my shit in the toilet

[@chitreshsoni1765]

Imagine saying this to a less understanding person.

[@Retronyx]

my hot milo is in the toilet

[@pietpietersen6070]

@@loosens9999 I want IT back. 😂

[@mainechanttle4834]

What kind of Vietnamese mother!! Her son was lost and crying but she still was so calm and seating nicely and there’s no signs of her worrying and it seems like she don’t care for the child. What the heck!

[@toanluduc4776]

Ikr...

[@paulready8897]

She definitely should have her kids taken away from her. She obviously does not even care about her own kids. What a disgrace as a human being.

[@Adnan71584]

Been through Changi 10 times. I can safely say that its only getting better.

[@junyouhans]

2:23 this passenger has left a cake in the toilet Do you guys love specific side quests lmfao

[@etloo1971]

The guy who left his cakes in the toilet is Indonesian. Indonesians love to gift cakes visiting friends or relatives.

[@joandelur4407]

amazing, qualified and stressful work from all this people, compliments for all those we not ever seen but made possible our trips

[@DonYang73]

Oh my, the grooming instructor’s own hair is a MESS! 😆😂

[@imxuan1550]

Time stamp?

[@javeedkattemane]

With yellow teeth

[@Iamsoul00]

It was puzzling to me that she was in charge of looks and behavior 😳.

[@imeldabulacan3295]

very accomodating and friendly airports employees,salute to this airline good services and nice employees.

[@SpatooTV]

“Tweety” is an African Gray PARROT ... not a macaw

[@cathybaldry7822]

Yeah I couldn't miss that ridiculous assertion. It is not even close to being a macaw

[@PuFFerTV98368]

I looked for this comment before I wrote it out myself. Hahahahaha silly people didn’t even try to Google what kind of bird that is.

[@mauisazonkingston3050]

No wonder they were known as the best airport in the world... Because of their hospitality towards passengers

[@aeriacross770]

A lot of Filipinos seems to be working there ^^ Good work kabayans!

[@ronc9413]

Adios champagne bottle (confiscated by security). Fortunately, it looked like a common bottle of champagne (relatively inexpensive and available everywhere). Just sentimental value because given by ships captain.

[@zelindojoaolay2640]

What a mum, doesn't brother where his Son is, as long she have a phone on her hand

[@sonderpov]

Hey Jay-R who needs sweets when YOU're the sweetest of them all?

[@lzh4950]

Have a colleague of the same name too & initially I thought his name was spelt 'Jr' instead (i.e. the short form of 'Junior')

[@sonderpov]

@@lzh4950 thought so too, until I saw his nametag haha

[@jrqgatdula]

This is the cutest comment @Sonder POV. I did my best to help her as much as I could. Thanks for your kind words. 😊

[@HushNinja]

@@jrqgatdula Heyyyy thanks for replying! Haha! I'm Sonder, just a different account. Thanks for your service my man!

[@gilapunyaorang]

I miss my time in Singapore throughout the late 90s to early 2010s. Flying out of Changi every month never bored me. The best airport to me.