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In their second “Waterside Chat,” Ghassan Korban and Margaret Orr dive into pertinent topics for New Orleans residents, ranging from the causes behind city-wide boil water advisories to a new customer portal to shifting SWBNO company culture. Other important highlights include the success of FEMA-funded water towers in combating drops in water pressure, construction of a new power complex, lead pipe removal, and other initiatives for hurricane readiness.