SQ321 incident: Relief flight arrives at Changi Airport with passengers, crew shaken

A total of 131 passengers and 12 crew members from flight SQ321 arrived in Singapore from Bangkok on a specially arranged flight. It touched down at about 5am on Wednesday (May 22). The original Singapore Airlines flight was forced to divert to Bangkok after extreme turbulence, which resulted in one death and multiple injuries. Aslam Shah reports from Changi Airport.
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[@englianconnietan1931]

Thanks to SIA pilot, and crew for doing your best. Thanks to the love n kindness of Thailand for everything, treatment and loving care, given to assist the injured . You are now safely in Singapore. You are now in good hands. Thank God.

[@DarkMeyer777]

Love how the SIA & transport ministry proactively seeks to helped the passengers and brought them back to Singapore.

[@Scambuster491]

Proactive? I think it’s the basic. If really want to see how the transport ministry or SIA really work, we see how they going to treat the injured crews.

[@sternreport]

This is standart procedure

[@v3xPaperJam]

​@@Scambuster491 Let us commend them for their excellent service. For all we know, other airlines may not even care much about their passengers as much as our beloved Singapore Airlines

[@Scambuster491]

@@v3xPaperJam not true. What gave you this assumption? Ha I know! You are an employee of SIA in the PUBLIC RELATION DEPARTMENT spamming the social media to save your company’s brand! But sad to say, you have hit a turbulence and this summer, your sales will not be good. Next year your bonus will be 0.8month and not 8months. Congrats!

[@v3xPaperJam]

@@Scambuster491 I mean with all the negativity we have now in the world... What is so wrong with patching the world with a little bit of positivity..

[@TheAdammantium]

Damage done, but how SIA and Changi Airport helped the passengers through the aftermath is very positive.

[@ashrafrahim6424]

Not just SIA & Changi.. Our brothers & sisters in Thailand too...

[@HameedaBanu-t5j]

Really hats off to the pilots to bring back the rest of the passengers safe to bangkok❤❤❤❤

[@timelessxp]

Highest respect to the skillful and experience SIA flight crew for bring the plane down safely.

[@kwangsikko1479]

싱가폴 정부 대처가 역시 훌륭합니다❤ 승객여러분들의 빠른 쾌유 기원합니다.

[@LoveLove-pn7kt]

🙏😇22.5.2024 Welcome Back Home 🏡 in Singapore 🇸🇬 With Thanks you So Much! Thailand 🇹🇭 for helpful as well too Sir!🙏😻❤️🇸🇬

[@LoveLove-pn7kt]

🙏😇22.5.2024 Welcome Back Home 🏡 in Singapore 🇸🇬 With Thanks you So Much! Thailand 🇹🇭 for helpful as well too Sir!🙏😻❤️🇸🇬

[@kevinjanghj]

Rest in peace, Mister. His retirement vacation became a sad😢 'permanent break' away from this world he had never expected. Pray that his family will experience comfort.

[@noelkwek]

So sad... 😢😓😞

[@shwemyint7478]

The best pilots n crews made the trip to save all,but the unexpected turbulent made the tragic results.Anyhow we can learn from this flight.😢. May all save from tragic events in this world.

[@jessicaregina1956]

Yes, sooner we can have starships fly .

[@SJF15]

Perhaps people should learn to keep their seatbelts on.

[@oOohio]

Yeah @Avgeek1564 but I’m sad to those who got up to went to the toilet 😔

[@jessicaregina1956]

Every goddamned second comment is always seatbelt seatbelt zzzzzz

[@scienceevolves4417]

Learn from what? They handled it as best they could to an event which was unpredictable and unavoidable.

[@physika]

Assembled at 8pm, departed 830pm, arrived 945pm TH time, came back today 5am. 👍

[@CalmDreaming-xh6uh]

Whenever I feel stressed, I play this relaxing music, and it helps me calm down and feel more at ease.

[@subramaniamkmathvan3661]

Condolonces to the lost soul. Take care those who survived.

[@Foxy11123]

Imagine after u gone thru with the accident of turbulence u have go another flight to going home to your country

[@leonhue722]

I'd take the next ship out ... back home

[@connormcchicken5915]

You get into a car accident then get transported in an ambulance.. what’s your point?

[@leonhue722]

@connormcchicken5915 I wouldn't have much chance if an incident occurs in an aircraft that's over 30,000 feet off the ground . The science of flying is still to be perfected so I don't put my life at risk.

[@TC8787-yq7og]

@@leonhue722 flying is by far the safest method of transport, your chances of being in something like this is millions to 1 - that’s why it’s global news. People die in car accidents every day.

[@krisjustin3884]

Not a nice thought to think this may happen on a flight you’re about to take, especially with more reports like this in recent years. Condolences to the dead, injured and families. What a nightmare!

[@natalieecoop]

My thoughts are with everyone involved 🙏🏼

[@noelkwek]

Certainly all the praise and grace to be upon the crew, especially the pilot and co-pilot. God bless! There's still no developing news regarding the rest of those still in ICU and hospitalised... I wish the Thai medical doctors do their best to treat the patients so that healing come about and that they can reveal more information to the news media in time to come. As seconds become hours, hours become days and days shall become weeks, patience wears thin for those concerned. Hmm... 🧐

[@jessielee8895]

God bless all of you 🙏

[@roslisudin3066]

That is really hero to you captain you should walk on red carpet. My singapura captain hero I proud of you captain and your team crews.

[@LoveLove-pn7kt]

🙏😞❤️Our condolences to those who lost their lives in this flight accident!🙏😞❤️

[@RandomVideosFirst]

imagine being in the toilet when it happened

[@noelkwek]

Those affected passengers in the toilet cabins sustained some of the worst injuries, I believe. Their relatives mentioned them landing back on the ground in very awkward positions.

[@brostugen]

That Thailand rescue services are top notch, very systematic and professional

[@noelkwek]

However, you may have noticed the Australian middle-aged injured male passenger who got interviewed via videocam with the international news media kept speaking out about the initial non-contact by the airline staff, then the paralysis of his wife from the waist down, etc... The Thai hospital staff tried to refrain him from revealing too many details about his and his wife's severe spinal cord injuries for fear of poor Public Relations (PR) resulting in his family's potential compensation claims exceeding the stipulated Singapore Airlines' travel insurer's maximum payout per severely-injured passenger as per agreed clause stated in the T&Cs at the point upon purchase of the air tickets. If all the passengers in the turbulent flight on board SQ321 decide under either arbitration or mediation to claim travel group insurance from Singapore Airlines' insurer, rather than separately as individuals, the payout claim per passenger, regardless of whether one was severely-injured then warded in ICU, required surgeries and hospitalised for days OR were merely treated for wounds such as lacerations and discharged within a few days, should be far lower.

[@melaniamonicacraciun9900]

😮😮😮now you realize TV Networks and reporters job how important can be, saving our lives and protecting us from ...only God knows what kind of misunderstandings😢😢😢

[@user-ln9zn9fh4u]

Lesson is always have your seat Belt on in flight except when going toilet

[@AA-le9ls]

I always wear a diaper when I fly so that I don't have to unfasten the seatbelt to go to the toilet. Better getting your bottom a little wet than smashing your head on the ceiling.

[@garyclarke9685]

I carnt completely agree with that. Sure always wear your seatbelt which I will be doing from now on but so important to exercise & anyway I carnt stay seated for a 13 hour flight

[@roxyroxy9860]

Also crew still need to check every isle to check and remind the passenger wear seatbelt

[@garyclarke9685]

@@roxyroxy9860 yeah I wouldn't think that when that seatbelt sign comes on that people automatically buckle up as some would still ignore it. I for one after this terrible news will always wear the seatbelt now when seated.

[@oppobedok3254]

Merlion mighty 🙂🙏

[@cubeweaver]

Potential compensations?

[@2004unamed]

Try claiming it from god... weather conditions are completely natural and are considered act of god

[@2004unamed]

Try claiming it from god... weather conditions are completely natural and are considered act of god

[@cubeweaver]

@@2004unamed Compensations were announced!

[@RoyMayhew-b3h]

??? Still in air ?

[@suginami123]

Wear a belt at all times

[@Malinda75]

😢ya Allah😢

[@Redmi-xu1yo]

no need to compensate already

[@adevancouver]

Typical Singaporean, over dramatic. Turbulence happens every day! People die from a heart attack every day

[@ridzalkamarudin8588]

Just wait for the claim made By all passenger.

[@Kimmi7581]

Trying to downplay is it? Why the need to mention the passenger who died have heart condition? Investigate and accept responsibility!

[@polarspirit]

Autopsy can tell

[@Scambuster491]

Singapore Airlines off the booking platform for now. Time to try on other airlines.

[@kaiserlow652]

I will continue to support S'pore Airlines

[@Scambuster491]

@@kaiserlow652 of course you have to. You are an employee of SIA PR department. You say you will support, but behind the scene, you probably be taking other companies’ airline. 😆

[@kaiserlow652]

@Scambuster491 No, I will always consider SIA first, cos I will use my mileage to pay at least half of the price of the ticket.

[@johnprudencio8226]

SINGAPORE AIRLINES NO STAR ZERO STAR OKAY

[@DRONGSN]

Thank you very much to SIA for your effiency in handling the problems!! ❤

[@khai69tube]

now you know how serious the safety demonstration is ... everytime i am on flight while the crew is doing the safety demonstration, almost all the passengers never pay attention to them ... busy with their handphone, talking and laughing ... when it really happen to you then you start screaming and shaken ... so please pay attention to their safety demonstration

[@streetzwaatchinn]

Gets boring after the 100th time

[@garyclarke9685]

Your right they don't I've noticed that whenever I fly

[@GnomeChildd]

maybe some of them fly often so they are already familiar with the procedures?

[@csy897]

Due to my medical history, I'm kind of afraid of flying. But every time I have to, whether I'm in business or economy, the crew takes the best care of me when bad things happen and I'm sure it's no different here. Respect to SIA's crew members who do their very best every day to give us a peace of mind while traveling by air. And you do it effortlessly with class. Truly grateful. Huge huge props.

[@toussaintchivars9005]

I'm grateful to the pilot and his crew who kept the airliner flying. Things could have been worse. SIA will take care of the crew and the passengers who were injured. People, please wear those seat belts. No pilot can stop or prevent turbulence or downward flowing air. It took skill and dedication for the pilot and co-pilot to maintain control of the aircraft, combined with the quick response of the stewards and stewardesses who assisted the passengers. Thank you SIA team!!!

[@sandralee7236]

and hope all the teams rest well and fly again to carry SIA high again please don’t penalise anyone

[@Scambuster491]

Dude. The pilot is trained to land safely. Praising the pilot is like praising a striker that score a goal. Whereby it’s his job.

[@Hotbod699]

@@Scambuster491 dumbest sentence of 2024.

[@dysayre888]

Pro pilot

[@Scambuster491]

@@Hotbod699 dude. We are aware that you are hired by SIA and is on your duty in the Public Relation Department to spam social media platforms to protect SIA’s brand. But please do it with your brain.

[@oodykaywan9011]

Thank you TG staff for technical support and ground support to SQ321.

[@MrUnicornone]

Has been on that route many times departing from a lot of European airports, so tragic that the incident didn’t had a precedent of turbulence so pax had to be seated. I can just imagine the surprise of the one’s making no 1 or 2 on the toilet.

[@noelkwek]

This is the 1st time Singapore Airlines SQ flight experienced a fatality on board due to turbulence! It is newsworthy indeed... Signs to watch out for when booking a flight with SQ and being observant of cabin compartments as well as the health of other seated passengers.

[@theflipflapchannelcreatedb8160]

Gees man, for the sanity of SouthEast Asia, this makes me cry so hard! Anyone agree on that? 😥😢😭

[@noelkwek]

Yes! I agree... We need to keep sanity the next time we book ahead and travel on a flight with any airline.

[@philippinemapping3437]

Early!

[@billybunter5575]

in this day and age surly planes can avoid turbulance by looking at there radar its a terrable feeling going through turbulance and i am sure the pilots do it for fun so the passenges wet there selfs.

[@DeirdreMcNamara]

Get yourself another pie, Billy B! Any pilot who thinks like that must lose his/her commercial license. Looking at the map, and factoring the forecast, and the hour of the day...yes, defo ways of minimising such an extreme "event." Writing this in the public interest. If you would like to know more, I'm available for lunch - only 5* star Michelins acceptable!

[@billybunter5575]

@@DeirdreMcNamara do you like macdonalds its much cheaper.

[@diypromax]

Future all passengers and crew members must wear helmet all the way when on the plane, for head protection.

[@bennysamuelkoh9463]

No more overhead cabinets and aisle seats.. All issue with helmets .

[@cikguhassan]

many will start searching for religion

[@bangkokhomes]

Singapore does things so well.

[@habibhussain825]

I think sa nees to revise what routes they take to singapore. That area around southern asia is known for turbulence. Why not simply avoid it by taking another route ? I flew with china eastern to singapore vis shanghai in feb, an extra 5 hrs on the journey time than flying direct from London but the fare price was cheaper than flying with sa. Mild turbulence over russia and chinese airspaces but nothing on the scale this flight experienced. Will definetly take note if i head out to asia in the future.

[@BlackRiverGold]

I don't understand the information from the weather satellites, the plane's radar, and yet they get into an unexpected storm, that doesn't happen. The pilots put the passengers at risk by themselves.

[@abcdefg12369]

why do singporean pretend they know how to speak english instead of their own language?

[@davidchan9187]

If this was a budget airline flight wonder what would happen

[@Djiejejdj]

Now here's a legitimate claim#doneCLAIM

[@davidchan9187]

SQ will support them for life now ?

[@wellifthemediasaysit]

Pilot likely had a 'sudden heart condition'!

[@FoodBondings]

There are 2 pilots and 2 co-pilots on SQ long haul flights. If main pilot suffers from heart attack, the other pilot will help and co-pilots will also be there to assist. It’s Clear air turbulence bro

[@yutakago1736]

Looking at the pictures of the food on the floor. It seem like the cabin crew are serving meals when the disaster struck at breakfast hour. Normally during meal time, people are more relax and will remove their seat belt. Some will go to toilet. May be that's why so many are caught unprepared and injured. Hope the injured will have a speedy recovery. Based on latest expert analysis of the weather satellite photo. there are 3 storm cells at the area of the flight path. Due to the limitation of weather radar onboard the plane, the pilot cannot see the 3rd storm cell behind the 1st two storm cell and didn't avoid the 3rd storm cell. Causing this disaster.

[@scienceevolves4417]

Think u reading too much into it

[@karenmbbaxter]

A disaster is the Titanic or 9/11.......This was severe air turbulence....Calm down.

[@189x]

they literally said it was during meal service, maybe watch the video first?

[@superabundace8907]

Paddings can be installed on aircraft ceiling.

[@explorelondon3695]

That would add weight, increasing fuel burn for an incident that might never happen in an aircraft's lifetime. It's easier to pay for injuries, fatalities, and other liabilities, unfortunately.

[@SJF15]

The man wasn’t “killed” he had a heart attack. If the other passengers were wearing seatbelts, they wouldn’t have been injured.

[@Edmond-l1n]

What caused the attack? What is the root cause, why the well trained professionals pilot could not act earlier as act of prevention? Radar data, data from weather radar, data from previous flights ahead from them…they should have this kinda training right…

[@蜡笔小新-r3y]

@@Edmond-l1n the radar only captures turbulence caused by clouds. This flight experienced a 'Clear-air Turbulence'. "Clear-air turbulence is usually impossible to detect with the naked eye and very difficult to detect with a conventional radar, with the result that it is difficult for aircraft pilots to detect and avoid it." Google it.

[@SJF15]

@@Edmond-l1n the pilots cannot see into the future.. weather radar only shows a certain amount of information. This was clear air turbulence, which is invisible on radar.

[@andrechandra7872]

A Clear Air Terbulance (CAT) are not noticable by aircraft weather radar, thus why it can not be predicted it only took a few moments until pilots noticed that they entered such turbulence, this flight considered to be lucky, what if the pilots too were not strapped in their seats ?

[@pokmerb444]

The poilot and vice poilot already trying their very best to save life's why you said they bad poilots. You are the one that is the bad person

[@yeziaa5838]

What those police for?

[@kamaruddin9172]

During chaos some who don't have proper visa might accidentally enter Thailand, they have visa to Singapore as the intended destination. Theft might also happen, unnecessary personnel should not be there even during emergency.

[@CRaZyAbOuTYuGi]

This add an other fault to boeing it time someone at that company got to take responsibility for number of plane issue for this year's and also pervious years for other country airlines

[@DeirdreMcNamara]

it's deeper than that.

[@kk22001]

In SQ 321, once the Seat belt sign on, and in 3, 2, 1. *Drops 6000 feet*

[@S.s.ramzanaliAli]

👍

[@S.s.ramzanaliAli]

💯

[@jessicaregina1956]

Free travel in suites for life!

[@user-xg2dk7ff2k]

What’s the big deal here !??? Put ur seatbelts on as your REQUIRED TO and no one would have been hurt !!!!

[@ABC-ed8cg]

So cannot go toilet? What if the unexpected turbulence happens while you’re in the toilet.

[@user-xg2dk7ff2k]

@@ABC-ed8cg again what are the rules ?? Keep ur seatbelt on at all times unless going to the bathroom. I don’t think 67 people were in the bathroom

[@Hujjathullah-fz7qh]

Clearly the pilot and crew were on top of their trades. Anyway, why the hell were over 70 passengers allowed to remain unbelted in an airplane cruising at an altitude of over 30,000 feet ? 😅

[@garyclarke9685]

Hey it's common to unbuckle your seatbeat when the sign is off. Most people do it you know

[@DeirdreMcNamara]

There was a method to minimise the more extreme turbulence. It just requires basic physics and common sense.

[@ABC-ed8cg]

You mean to go around it? Cos I don’t think you can stop a turbulence, just like you can’t stop an earthquake..

[@ppround7191]

นักบินไม่ประกาศเตือนจึงเป็นแบบนี้

[@schernein1871]

"clear air turbulance" นะคุณ มันเป็นหลุมอากาศแบบนึงที่ตรวจจับได้ยากค่ะ

[@ppround7191]

@@schernein1871 สัญญานรัดเข็มขัดขึ้นตลอดอ่ะ คนในเครื่องให้สัมภาษณ์นะ

[@schernein1871]

@@ppround7191 อันเรื่องรัดเข็มขัดมันยังไงก็ต้องรัดตลอดเวลาอยู่แล้วหนิ (ยกเว้นในกรณีไปเข้าห้องน้ำ)

[@johnnonlen218]

​@@ppround7191 clear air turbulence น่ากลัวและรุนแรงสุด ในกรณีนักบินเก่งมากและตัดสินใจถูกแล้วครับ

[@paveenask2348]

ตลอดเวลา 10 ปีที่เราบินทั้งในและต่างประเทศนักบิน แอร์ สจ๊วตเค้าจะให้ความสำคัญมากกับการคาดเข็มขัด ถ้าตรวจเจอสภาพอากาศแปรปรวนแค่นิดเดียวเค้าจะประกาศทันที ทุกสายการบินค่ะ ยิ่งสิงคโปร์ด้วยแล้วมาตรฐานเค้าสูงมาก อย่างในกรณีนี้คืออย่างที่คุณ @1871 ได้กล่าว

[@NgBertik]

Gen 12:3. ... curse for those who curse Jews. Lately Singapore gov't curse Israel, his best friend, support UN ICC, two state and UN ICJ on Israel-Hamas war where Israel reject it. Raisi killed in chopper crashed. Singaporean ship hit bridge and now flight. God use His own way punish the enemy of His people. Singapore should learn from this lesson.

[@polarspirit]

Im sure bad things definitely happened to you before. So you cursed jews?

[@kaiserlow652]

nonsense

[@DeirdreMcNamara]

Interesting...better to be on God's side even if He was "imaginary" than to work against Him and discover, er, yep, very REAL! Shalom and sympathy for the hostages, may they all be released soon.

[@manhwaenjoyer-cg9kn]

london to bangkok is like the same distance as london to singapore. i would be more pissed about the diversion than the turbulence

[@izz8222]

They were mins away from BKK and hours away from Changi…. With the medical emergency, you think ok ah to travel 2 hours more

[@manhwaenjoyer-cg9kn]

@@izz8222 You can't be minutes from BKK on a flight from London to Singapore. At minimum you can be 400 miles away

[@MadnessQuotient]

@@manhwaenjoyer-cg9kn They were over the Irrawaddy Basin. Irrawaddy is a river in Myanmar which lets out into the Andaman Sea just a little North of Bangkok, and a lot North of Singapore. The flight path of SQ321 is at that point South East over the Andaman Sea and Malacca Strait towards Singapore. it would be a far smaller distance to Bangkok than to Singapore from there as Bangkok is South East from Irrawaddy and between Irrawaddy and Singapore. Geography and the flight path do not seem to back up your assertions well.

[@scienceevolves4417]

@@manhwaenjoyer-cg9kn from the emergency location to BKK is probably under an hour, and to Sgp is a good 2.5 hours. Given there was a fatality on board, of course it was right for them yo turn to the closest airport.

[@spt9699]

@@MadnessQuotientnice information thank you 😊

[@Hitler99771]

LOL HAHAHAHA