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Customer Relationship Management (CRM) software is the foundation of sales and customer success. It can bring sales, marketing, service and support together with a single customer-centric view of prospects, partners and customers. It drives best practice automation and engagement while managing life-cycle and forecasting.
Learn more from Tony Hughes at www.TonyHughes.com.au and connect with him in LinkedIn.
Read Tech-Powered Sales book that discusses this topic and thanks Sarah (Sharky) Harkness and Luke at Cattle Dog Digital and the All Ears Podcast.