Superbox S4 Pro Stopped Working How To Fix

[@timwindsor03]

Awesome video brother. Thanks for sharing. Keep the content coming. Hope you have an incredible day. Much love.

[@rohasstreamingtech]

Thanks brotha

[@SlapOfReality]

Does anyone else’s box keep pausing/buffering ? It doesn’t say it’s buffering, it just keeps pausing for a few seconds to a minute then resumes. Some nights only a few times some nights for quite a few times.

[@JPPOSITIVE]

Same

[@rohasstreamingtech]

Sounds like your buffering

[@SlapOfReality]

@@rohasstreamingtech do ya think a new router will help. Old router is 5-6 yrs old AND came from my internet provider.

[@rohasstreamingtech]

​@SlapOfReality yes. It might be failing. Run a speed test

[@shannontalbert888]

My box won’t come on at all. I have the single red dot. The remote is working, but the box won’t respond to it at all.

[@rohasstreamingtech]

You contact the company?

[@Szechaun_Don]

Ever since I updated the sound on some channels for live TV isn't working

[@rohasstreamingtech]

Hit up the company to see what happened

[@etangg2181]

How do you fix the sound? Mines is muted right now

[@spiralhealingbyraven5060]

Hello, Mine has worked for quite a while now. And then today I went to it and there’s a red light on the front of the box. Will expect that overtime to come back to be working? Please help! I can’t even get onto the home screen.

[@rohasstreamingtech]

You try to unplug the power on the device?

[@spiralhealingbyraven5060]

@@rohasstreamingtech of courses. Multiple times.

[@rohasstreamingtech]

​@@spiralhealingbyraven5060try to contact the company and see if the device is off

[@spiralhealingbyraven5060]

@@rohasstreamingtech can you actually give me something that will help me? Course I’ve tried to call them. They don’t answer. Could you give me support to actually fix the problem? Thank you.

[@rohasstreamingtech]

​@@spiralhealingbyraven5060wish I could. They probably have it connected to a server. They will need to be the ones to fix it. Either that, or might need to get a new device

[@closedcasketdesigns]

Hey man! Great info. My super box is working great however the sound is not. Any advice on that? It’s the S4 and in the settings, it shows sound off. Can’t seem to find out to get it to work. I appreciate your time

[@rohasstreamingtech]

I would mess with the output settings for the app and for the device to see where it is

[@facekick25]

My 2 blue apps suddenly stopped working. They will load to 99% then stop.

[@rohasstreamingtech]

Have you reached out to the company?

[@amandasnell3708]

I'm having the same issue

[@ishie2826]

The two blue ones aren't even there when I click apps...I don't understand why

[@buzzington90]

Mine is the same? Did you guys get it fixed?

[@Natgeo057]

What happens if you get a message in red your box is disabled?

[@rohasstreamingtech]

That means it's disabled. 😆 contact the company

[@oldgoat50]

​@@rohasstreamingtechYour a funny guy young man.😅

[@rohasstreamingtech]

​@@oldgoat50🤣🤣🤣

[@MrRivergriz]

We have a Superbox s4 and it was working great till about two weeks ago when football season came into regular season, Now we have sound issues constantly on VOD and Live TV. Any suggestions on how to fix? I have tried several trouble shooting methods but I cannot get back to the normal sound we had for several months after our purchase in May.

[@bozodrums]

I’m not sure if mine is doing the same thing but mine has been working great for a couple months. Now all of a sudden when watching Live TV or VOD it’s almost like the video/stream is in slow motion and a little glitchy. It also makes the sound stutter and “pop or crack”. Is this what you’ve been experiencing? I can’t seem to fix it but I’m gonna try a factory reset when I get home from work.

[@rohasstreamingtech]

​@bozodrums have you tried reaching out to the company? Also have you tried a vpn?

[@christianmedina233]

@@bozodrums hey did you ever fix this problem? I’m having the same issues , thanksZ

[@bozodrums]

@@christianmedina233 I ended up doing a factory reset on the unit. It did seem to help with the popping and cracking but I also haven’t used it in a few months now. I basically only use it to watch NFL games.

[@00justincredible00]

My super box elite freezes .. not like a lag or buffering,more like a hardware freeze,I have to unplug it from the back 2 or 3 times

[@rohasstreamingtech]

Hmmmm. Is it over heating also?

[@00justincredible00]

@@rohasstreamingtech nope it's weird .. I think it's faulty hardware but idk .. went back to Nvidia,it seems to be the best for me over all

[@patrickbowden5595]

Having a problem where my store app doesn’t allow me to download blue tv or playback. There chats been having me wait over three hours hopefully they can fix my problem

[@leonisa8957]

Same! I just bought it and is not working

[@rohasstreamingtech]

Send them an email. They probably need to activate your device

[@leonisa8957]

@@rohasstreamingtech yep that was the issue! It’s all fixed now and I’m happy I don’t have to return it. Thanks for your videos! You earned a new sub! 🙋🏻‍♀️

[@rohasstreamingtech]

@leonisa8957 thank you so much 😁

[@pyrobetofrmda6268]

Hi how do I send them an email

[@gianni77703]

Any help would be great ….been trying for hours and haven’t got anywhere ……ughhh

[@rohasstreamingtech]

Follow the instructions in the video

[@LonnieReynolds-f7z]

my superbox is diplaying a device prohibit and the box is locked . what is that!!!

[@VANESSA-yc9bz]

Mine is too!

[@thetmg1799]

I contacted my eBay seller and gave him My Mac id. All good now. Hope it’s help

[@johnnybkk1024]

❌ .... NOT WORKING mean Nothing Show .... just letter ... " Superbox " run around ... around .... you show all command .... mine show NOTHING ?..!!!

[@broncosparks3823]

If the remote is not working, how can I scroll around the menu like your video shows? Thanks genius

[@eastloz1743]

When I click on the blue App Store on the next page doesn’t appear app launcher y

[@rohasstreamingtech]

You reach out to the company?

[@ricomambo9549]

Good Day Bro. You might be able to help me with my superbox 4. It says device prohibited. Thanks

[@oldgoat50]

Me too. Last night it worked fine, now I have a screen that says device prohibit? Company says to contact the seller?

[@rohasstreamingtech]

​@@oldgoat50hit next if available or hit up the company to do the update

[@rohasstreamingtech]

Sounds like the company turned off your device

[@oldgoat50]

@@rohasstreamingtech I did a reverse payment on it with Chase since it buffered so much. The AH seller shut it down I think 🤔

[@rohasstreamingtech]

​@@oldgoat50ya that sounds about right

[@craigosterberg5045]

Haven’t had those problems, but I have an original one.

[@rohasstreamingtech]

Nice. Hopefully no issues come up

[@Cre8tiveOne66]

Don't waste your money in the first place. Damn near $400 for a box shouldn't give you problems

[@rohasstreamingtech]

Ain't that the truth lol

[@gianni77703]

Any videos on how it’s only in 1080p and not 4K ?

[@rohasstreamingtech]

Check your settings

[@ronaldfeley5743]

s4 pro wont sync with my sony bravia tv remote any answers? done everything on the u tube channels

[@xluna24x]

My superbox is working fine. Exept certain movies are in a different language.

[@donovancarter7079]

Good evening my superbox says down for maintenance is this right

[@rosalynwalter8261]

It's a lot of writing on a blue screen it won't do anything

[@rohasstreamingtech]

You follow the instructions in the video?

[@mattmelito4718]

I can’t even get the thing to turn on

[@mattmelito4718]

Need some help here. Can’t even get it the thing to turn on and every other box works

[@rohasstreamingtech]

Did you reach out to the company?

[@brianescarcega8270]

My device says devices forbidden

[@danw3113]

Mine too. Can't do anything.

[@VANESSA-yc9bz]

Yes mine just started saying this

[@brianescarcega8270]

@VANESSA-yc9bz so i learnd that they have to be activated if u had it and it started happening out of nowhere they disconnected it if it jist always did it they need to activated

[@brianescarcega8270]

@danw3113 did it start doing that form the start?

[@VANESSA-yc9bz]

@@brianescarcega8270 it just started doing it today but I turned it on a bit ago and it started working again

[@laurieeller3412]

My superbox will not turn on and red light is blinking.!! Was watching just fine and then it just shut off!!! HHHEEELLLPPP

[@dawndavis9211]

I have a black screen

[@rohasstreamingtech]

You contact the company?

[@gregalss]

lol its stopped because its closed down 😂😂😂😂😂 GREAT VIDEO

[@rohasstreamingtech]

Lol. Thanks brotha

[@gregalss]

@@rohasstreamingtech thamks for you videoes

[@rohasstreamingtech]

@@gregalss anytime 😊

[@matthewjohnson4683]

Superbox is junk. More problems than having no problems. Do not buy this. Find something else

[@TheOpinionSports]

I heard different

[@obijuankenobi420]

Worked great until yesterday

[@TheOpinionSports]

@@obijuankenobi420 what happened?? Mine still work

[@obijuankenobi420]

@@TheOpinionSports The remote stopped working, an hour later everything buffers....like extreme buffering and the just freezes up

[@TheOpinionSports]

@@obijuankenobi420 did you change the batteries?? Mine still works fine but I have the S5 pro which comes with better specs

[@LM-sr6sp]

Thanks captain obvious

[@paulhill1379]

👍👍👍

[@rohasstreamingtech]

👍😁👍

[@rohasstreamingtech]

👍😁👍

[@ToddThoren]

This guy is useless.

[@billl1451]

superbox pro3 keeps freezing why??????

[@rohasstreamingtech]

Why?

[@billl1451]

@@rohasstreamingtech Yeah why does if freeze up

[@Top1Big23]

@@billl1451internet

[@johncottrill4715]

My keeps freezing also

[@dretseljohnson5166]

​@@johncottrill4715What I have found that seems to work. I will give it about a 85 to 90% working probability. Do a total hard reset get back online with Wi-Fi logged in and activated then once you're online don't download any apps nothing like that then do a immediate hard reset again this time load everything up minus the apps that you're not going to use repeat don't download apps you're not going to readily use that's the ticket all of those apps slow down the box and a lot of them run in the background. Also make sure you have adequate Wi-Fi speed.

[@xm3tHxm1k3x]

Bro did you really make a video basocally to say yoi hhave no clue and to call their tech support. Lmao like bro obviosly. No one wants to sot on a phone in computer prompts for half an hoir to have them tell us to restart the device lmao