When rudeness in teams turns deadly | Chris Turner | TEDxExeter

[@TracyGregory-of3gm]

I have had the privilege to be part of a lecture Chris gave and he is amazing, engaging and passionate and has opened my eyes to things and has made me strive to do better, Thank you Chris.

[@sholness85]

I can say with complete integrity this man practices what he preaches. What an amazing guy and a fantastic role model (even if you’re an angry AMU doctor at 2am!).

[@kayhardie8549]

thank you Chris for reminding me as a self employed midwife that treating EVERY workplace colleague you might engage with face to face or otherwise (phone,email etc) deserve civility and kindness. Everyone benefits. Its really easy and cheap to administer (!) and the added benefit is that being civil and kind feeds back and makes us feel good too!

[@mariegardner4430]

Had the pleasure of meeting Chris very briefly at work in ED at Doncaster. Unfortunately never got the chance to attend the seminar His words will always stay with me and ring true in all I do. A real inspiration x

[@NavodWickra]

I was lucky to listen to Chris during the St John Leadership event

[@suebt8794]

BEST PART OF THE ONLINE TRAINING SESSION xxx thank you Chris for my sanity.

[@THEPRINCESSAMAZING]

Incredible work. I really needed this.

[@Sara-JaneJowitt]

Absolutely fantastic. Easy to listen to, keeps you engage and really hits home. We all know we have been in these sorts of situations at one point or another. Its great that we are getting evidence to underpin this and so we can work on changing culture around us. Inspirational. Thanks so much Chris :)

[@strengthnhope7]

ZERO TOLERANCE IS THE ANSWER. Bullies and those in position of power supported by HR is the problem in the NHS. Heads of Departments look the other way while line managers and some consultants bully other employees. I am leaving the NHS after having worked in one particular hospital for 14 years where toxicity and hostile behaviour is the norm. I hold all those in power responsible for not promoting zero tolerance policy in the work place.

[@andreaknowles78]

I have had the pleasure of speaking to Chris and it has one of the highlights of my career. He's an amazing person.

[@irfrapg]

This talk is part of one of my midwifery lectures. Thank you, Food for thought for newbies and experienced ones. ❤️

[@MekonMindbender]

I am a 38 year Nurse in the NHS and I have seen what toxic cultures result in. This is the start when one healthcare professional disrespects another - empathy goes, barriers go up and the patient gets damaged in someway and it ends in blame and recrimination and a conclusion far away from the root cause, so it never gets addressed. Those that stay adapt to this culture and become part of the problem. Those with a bit more awareness leave and find somewhere a bit more enlightened. It is getting better with people like this guy but until cultures stop producing power structures that support the toxic workplace we are still far away.

[@tashacarr6948]

adding in for our student midwives at Birmingham City University - fabulous talk and discussion point - thank you

[@yahalife]

So well articulated. Thanks.

[@gordonmcloughlin7902]

So very well said!

[@jonathonwilliams5009]

Incredible speaker

[@sarmadt4897]

Amazing talk. Thought provoking

[@missylee2900]

Fantastic! bravo Mr Turner

[@AliTaylor777]

What is rather missing from the talk, though, is why anger and uncivility happens in these situations. The vast majority of the time it's down to stress and excessive workload. Sort that problem out and all teams, especially health care teams, will be far more effective.

[@margaretcampbell2681]

Sometimes it is caused by stress but just look at the general behaviour in the community. Rudeness is so commonplace now

[@Grumpygirl397]

Very true, stress, burnout, short staffing with a lot of things to do in such a short time. So frustrating

[@sarahchapman7863]

Stress and burn out accounts for occasional poor behaviour. However, cultural norms that encourage normalisation of toxic behaviour are a massive problem in the NHS.

[@dzawona]

Absolutely agree with you, they never go to the bottom of the problem.

[@dzawona]

Blame always goes on nurses 😢

[@studentnursesaima5836]

This was so awe-inspiring

[@user-tk4qd8dj1p]

Rudeness is violence in the workplace, in schools, in any long term relationships.

[@margaretcampbell2681]

I couldn’t agree more here. Incivility is rampant in Western culture and poor interactions influence poor outcomes. It does work like this.

[@user-tk4qd8dj1p]

Violent workplaces are violent for workers and patients/customers.

[@BLINDTUBEMARES]

I work in the NHS and this is exactly the type of problem I see in my workplace all the time

[@nataliefisher7961]

Completely agree. After 16 years in the NHS I'm debating leaving as the belittling, and critism is overwhelming.

[@bilqiis9099]

100%, I was bullied a lot by another nurse I put up with it for many years one day I went to HR reported it took a long time to end the nightmare she doesn't work there any more

[@BLINDTUBEMARES]

@@bilqiis9099 Well done you! Thing is, you can take them out one at a time but the culture really needs to change

[@anabeladebarros4642]

What is the name of the people that published a paper in 2015 mentioned here please

[@KillTonyClipz]

So true

[@joepublic3933]

Who came here thinking it was THE Chris Turner, freestyle rapper?

[@vincentsimpson6512]

There seems to be a lot of overlap between this and psychological safety.

[@davidjohnstone9456]

The ADVERTS are extremely annoying and distracting, I'm about to give up just 1/3rd way thru

[@tbear4291]

Where was him when Incivility was going on.why let's register have so many nights.