The #1 CRM For Your Service Business | Why I Love Markate For My Pressure Washing Business

[@I_Said_What_I_Said1]

Markate is an incredible value for the price. I wish their "Packages" options were setup differently. I've tried to send customers a 3 package option but it combines all totals for all three package so the customers see a huge number and instantly shut down. I send most estimates as an "Options" quote and tell the customer I use a la carte pricing. Overall I really like Markate.

[@TheBatags]

Yes that happened to me on a paver sealing job where I gave the options and it totaled everything together

[@Markovia21]

Hey Jared! I had this issue before and after reaching out to Markate's support I got the answer. It's a setting you can adjust in your settings if you go to estimate settings and it's a check box to checkmark all items or 1 item.

[@scoop5107]

Love the way you broke everything down.

[@robertmontoya6472]

Good stuff tkz 👍

[@davidmaco1]

Scheduling events seems to require exact times, any way around that?? I like estimated time frames

[@DGarcia007]

How does it sync to quick books online? You have a video on that?

[@VeritasTech]

Hey Austin, love your videos brother. Do you use a VOIP service? If so which? Does it integrate with Markate?

[@harisqureshi7469]

Great video!

[@43supermark]

Love the information. Thank you

[@GorillaSoftwash]

I love markate! Been with em for over a year.

[@backspace12399]

wish i could have used your affiliate link. i just pulled the trigger on markate. been moving my customers data over and its a pain in my ass. really excited about the customer 360 feature. have you used it much?

[@dary8822c]

Thank you for the video

[@alejandroramos4992]

Thanks Austin!

[@blakecallahan10]

Where do you go for all your pressure washing supplies

[@ktpowerwashing]

Been using The Customer Factor which works with the Slim Jim automate features but Im thinking it may be time for a change. Will list you as my referral source. Thanks for the quick overview. KtPowerWashing down in Houston. Will be in Austin in February for a week, if enough time I would like to meet up with you for lunch I have a handful of big home clients for you.

[@vladad2109]

I've never heard of this CRM before 🤔 I currently use Flowlu as a CRM and project management software, and I'm not sure that I'll switch to any other app. Markate's interface looks a little overloaded, which confuses me a little because Flowlu looks much more user-friendly and intuitive.

[@JCalvinPro]

Your videos are pretty helpful but FYI, we can see a lot of your customer's addresses and contact info. Hopefully those are dummy accounts?

[@sethbaker9169]

Can you have and apple phone and a HP lap top intergrated with this CRM?

[@penncleanpressurewashing]

Hey Austin, I am trying to join the facebook group but for some reason the link isn't working for me.

[@AustinDavis24]

facebook.com/groups/569835660957486/?ref=share

[@davidlicht4418]

Hi Austin how come you did not go back to Polk washing ? What place did you buy in Virginia? Thx Dave

[@AustinDavis24]

Polk washers and I parted ways.

[@davidlicht4418]

I order a trailer rig from him 7 months ago and still waiting

[@davidlicht4418]

Should I be worried about getting this trailer from Polk I would like your honest apion

[@AustinDavis24]

@@davidlicht4418 I wouldn’t be worried. He’s a good guy and he will get it done. He’s just extremely busy.

[@tylerdurm]

Would you say this is better then QuickBooks?

[@zstress1]

Very interested in this crm and will definitely give the referral to you. I just have one question. With stripe do the take the 2.9%+30 cents per transaction out right away so what goes into your account stays their or does the pay go into your acount and at end of month stripe take all the transaction fees out at once?

[@batemanjo9]

Stripe is "pay as you go" so the fee is taken out instantly per transaction. Stripe also can payout to your bank account at different times. Such as daily, weekly and monthly, or manual payout. It all depends on what they allow for your account. You have to make a few transactions first before they release the funds to you when it's your first time. Trust building 😁

[@danielwade1004]

Do you still use Markate today? Do they have an option to send expense report to CPA?

[@AustinDavis24]

Yes and yes

[@dropvlogs_]

What do you suggest for getting leads 😫

[@cartoonclassroomtv]

So we can pretty much use this to track expenses? Would i still need quickbooks?

[@captbill279]

Still need QuickBooks but Markate has a QuickBooks integration feature for free. It synchs your customers, invoices, expenses etc. Also does QuickBooks Payroll service and lots of other "connectors" to other services. Been with them for 4 years now. Really good crm that they keep improving all the time with new features.

[@pressurewashingandmylife]

Hey brother, just got me a Markate account. just curious for the ringless voicemail, what number pops up on your clients' phone when they see they received a voicemail from you? Is it a number you can manually put in or some auto generated number? I see when you do sms blasts it auto generates a number. Please let me know if you know anything!

[@pressurewashingandmylife]

Also what is your opinion on not just adding customers that you've done work for to the crm, but potential customers that you want to reach out and market to, some ringless voicemails for example. I am adding a bunch of realtors I've found online to my list of customers, any pros and cons you see to that?

[@AustinDavis24]

I believe its your cell phone number that pops up thats affiliated with your MArkate account. And i always ad realtors and apartment managers to my CRM that way i can do those email batches and ringless voicemails

[@pressurewashingandmylife]

awesome! Yeah i hope it is the cell phone number, I will test it out. I know for me personally when I get spam looking numbers contacting me I don't think twice about it. Still more pros to it regardless.

[@KeeperUpper]

Do you still use quickbooks

[@AustinDavis24]

For tax purposes yes

[@waltermh111]

I will try it later, but I am curious. You mention people can just enter their CC info onto markate through your phone? So you dont need to get square and a separate box to take cards if you have markate? I am confused about that part.

[@AustinDavis24]

Yes you can take cards on the spot through Markate but you still need stripe downloaded

[@waltermh111]

@@AustinDavis24 ok, so you link your stripe account to markate.

[@AustinDavis24]

@@waltermh111 yes

[@JB_FL-q4o]

you shared a bunch of customers names, numbers and address man

[@Syphyllchris]

Are you still with thryv for your social media and SEO?

[@tommyshrader4453]

Looking affordable SEO services that’s effective please reach out

[@mikebrando8173]

How about online estimates?

[@captbill279]

I does excellent online estimates. It even has an add on feature to do video estimating. Never tried it though.

[@danielxrivera1333]

What do you use to charge? I have markate but I dont think they do charging.

[@AustinDavis24]

Stripe

[@danielxrivera1333]

@@AustinDavis24 are you able to use it within markate or how do you use it? Apologize about the silly questions getting to the point where I’ll be starting to take payments this week and dont know whats the best course of action

[@AustinDavis24]

@@danielxrivera1333 yes it’s imbedded within markate

[@danielxrivera1333]

@@AustinDavis24 OK maybe I haven’t played around with Markate enough to find it. I appreciate it Austin.

[@southernsudssoftwash]

Have you ever used Jobber?

[@AustinDavis24]

Hate jobber

[@southernsudssoftwash]

Why is markate better?

[@EZ109924]

Hey Austin! Great information, I’ve switched to this CRM based on this video. Have you ever added the Customer Portal option? Just curious if the customers actually used it. Thanks!

[@FinancialMaintenance]

Does it help with maps to do mobile estimates?

[@AustinDavis24]

YES

[@FinancialMaintenance]

@Austin Davis is that built in? I guess I'm asking can, I measure out square footage of a parking lot and then estimate off that using a map in the app?

[@AustinDavis24]

@@FinancialMaintenance yup

[@FinancialMaintenance]

@@AustinDavis24 thanks I'll have to try it and definitely use your link in a week or 2 when I do.

[@brandonevans174]

I use HouseCall Pro. Have you ever tried them? HCP is good, but I’ve thought about trying out Markate.

[@AustinDavis24]

Ive looked into it and didnt like it as much as markate

[@brandonevans174]

@@AustinDavis24 does Markate have where you can set up online booking on your website and turn off the feature where people can schedule themselves?

[@hunterlozano512]

exposed that lady's address

[@BradenKoi]

Can you take card details on file? I require deposits to hold schedule spot, and like to have it saved so it can be charged anyways if they ghostafter work is complete

[@Hallahanify]

Can you send and recieve calls from your virtual number on markate?

[@Markovia21]

I have Markate, you can't call from it but you can route the call to your phone number.