The BMW Dealer Wanted FORTUNE for this Service; I Fixed it for $10! (It Took 5 Minutes)

[@fuzzycuffs]

I'm surprised the air filters didn't need to be coded to the VIN with a dealer level computer

[@barryhall7]

🤣

[@TrekZero]

Phsssssht its a secret for next model year.

[@smokeelaa]

Right, I was thinking this had to be some kind of Keurig level of BS

[@OfficialSIRTRAPRELOADED]

That's too VAG type of fckery lol. Soon there will be component protection even on cabin air filters. Heck there is even component protection on the blinker stalks as far as I remember on the newer ones.

[@solomongainey838]

@@TrekZero lol was gonna say new for 2023

[@jamesleiter4222]

The reason it costs over $400.00 for the cabin air filters; the fancy dealership waiting room, latte machine and leather couch.

[@marcior.2153]

u nailed it.

[@AngelValdovinos]

Late

[@FishFind3000]

They have to cover there overhead costs and make a profit.

[@DiscoR53]

…free WiFi

[@g60force]

@@DiscoR53 I'd say to even include the blowjob from the secretary!

[@aldozampatti]

you didn't vacuum the floor mats afterwards... that's why it's 400$ more at the dealership. True story.

[@ianmontgomery7534]

is it to cover the cost of a loan car?

[@duncansteward4331]

yep it would have taken 5 hrs to suck up that mess LOL

[@ukcarflippers2220]

Yep you also didn’t clean it with a dirty cloth

[@SteveMorton]

@@duncansteward4331 Picking up each individual bit with a pair of small tongs!

[@gord7025]

@@duncansteward4331 and a $100 debris disposal fee

[@billmorgan9731]

Sam, you are just a breathe of fresh air. I also own a farm, am obsessed with rebuildable cars and despise,,,,,,, being ripped off. I love you and your approach. We need more step Mom too. Always great to see her getting her hands dirty.

[@vulgartech9192]

I used to teach in the IT sector, once we did an experiment where we weighed out how much ink came in each replacement cartridge. We concluded a 55gal drum of ink would retail for over $250,000 and it cost them....$450 to harvest from dye bearing trees in the Amazon. This is on par.

[@paulsolovyovsky1702]

The price of HP ink cost more than gold per ounce

[@NinjaKhaos74]

@@paulsolovyovsky1702 its actual robbery

[@johnpalmer5131]

I agree with that sometime dealers and even repair shops try to overcharge for things like air filter changes but then once in a while it is the other way around. I have 2017 Jeep Trailhawk and got lucky when at the shop I brought it to for an oil change offered a special to install either the cabin or engine air filter for just the cost of the filter (~$15.00). Knowing how easy the engine air filter is to install I opted to have them do the cabin filter. I watched the mechanic struggle with having to dismantle half of the dashboard to get at the cabin filter taking almost 1 hour to complete the whole job. I ordered the engine air filter (~$ 10.00) while waiting for this job to be done, received next day and it took about 10 minutes to install… think I made the right choice.

[@rmp5s]

I'm surprised the filters don't require a monthly fee.

[@fumanpoo4725]

I want to be sodomized by BMW!

[@botdingo]

🤣

[@TSyoyo]

Unfortunately this kind of thing has been way more common since the pandemic. They have to find ways to counter balance the profit loss so they are gonna try and get it out of us. The ford dealer wanted to charge me over 900 dollars to change a serpentine belt and one idler pulley. I got my truck and left disgusted and just did it myself. Unless you have a warranty, never ever go to the dealer. And I mean never.

[@rmp5s]

@@TSyoyo And it's only going to get worse if we allow it.

[@slingbart705]

Pay per use. the faster the fan spins the more you pay. or a subscription service

[@Corabar]

Some say Rich is still on his way home til this day

[@prussiaaero1802]

Meanwhile in Australia, I just ran 800km in 9.5 hours with minimal stops and no refuel in my 2010 Chrysler 300C V8.

[@nasimwehbe8410]

🤣🤣

[@ricgunn1439]

We're are the EV owners like Rich getting the energy to heat there cars in frozen ass Canada? Maybe 60 year old VW gas heaters . And I live in Canada and it's damn cold🇨🇦

[@QueensGTO_Viper]

Look like you figured out where the printer toner guys found new jobs

[@nudetaynehatwobble]

King 👑

[@kennethomale5604]

The banter between Sam and uncle Rich is hilarious! 🤣🤣

[@basementracer7622]

This has to be one of you best videos' when it comes to the disparity between dealership pricing v work effort. They didn't get the rather unfortunate name of a Stealership because people are mean.

[@blahorgaslisk7763]

I've been watching Rainman Ray's Repairs for a while and something that I've found interesting is the time estimates for repairs. When he's diagnosed a problem he looks it up in a database and there is a description of the job and a time estimate. From what I understand this is used by insurance companies when deciding if a repair is to be approved or not. It also sets the price that the garage can bill the insurance company for the job. Most of the time this time estimate is way high, sometimes more than four times the time it takes Ray to perform the actual repair. It's quite a difference in cost when the database says a job will take four hours and it can be completed in one or even less. It would be interesting to see what that database says about these service points for that particular car.

[@g60force]

and that why YOURS and MINE insurance prices go up!!!

[@TheFirstStater]

Flat rate. Sometimes the mechanic wins, sometimes the mechanic loses.

[@hjc5458]

@@TheFirstStater Only if the mechanic is paid flat rate. When I started working a Mechanic was paid 50% of the shop flat rate. Don't know how it goes today, but I'm sure they don't make $75-120 an hr.

[@bomboyagegaming]

these bmw filters i believe they pay .8 hr which is alot for a filter

[@blahorgaslisk7763]

@@bomboyagegaming Is that 0.8 hours each? At the quoted price, $400 I think it was, that's the only way I see it happen... Might be as simple as the database saying it takes 0.8 hours to change a filter, with a note that there's two of them...

[@BorisPecker]

I’m surprised you didn’t have to replace the ECU and have it reprogrammed by a BMW specialist to put in those cabin air filters. That’s what the dealership told me why it was going to cost me $500 here in California

[@deth3021]

They may need to update the ecu, to let it know a new filter was installed. Not sure why that would make it a 500 dollar job though.

[@gotworc]

@@deth3021 you're correct. The ecu needs to be updated so it knows there's a new air filter. But yeah $500 is ridiculous. It doesn't even take that long

[@diogovieira3362]

@@deth3021 why does the ECU need to know? Some sort of difference in airflow or something? self-adjustments?

[@Mgoblue1023]

@@diogovieira3362 yea, airflow recalibration programming ID

[@deth3021]

@@diogovieira3362 yes, just like how you are ment to tell the ecu when you install a new battery on some cars.

[@dirtfarmerebay]

I'm surprised you found a hybrid BMW that actually ran long enough to need an engine air filter.

[@g60force]

lol this comment is underrated XD

[@MRMV483]

Hybrid BMWs are actually great cars

[@R_o_b_e_r_t]

i8 are from 2014 and they run without problems...

[@bluesraincancun9217]

Lol 😆

[@joebloggs4191]

These new BMWs are actually quite reliable!

[@urntwrthyZ]

The person(s) responsible for butchering the Escalade's seat belts should go to jail. The company that repaired them is an impressive operation.

[@ThejaBreLoL]

I would really like a follow-up on this!!!! Well said!

[@martinmillar8447]

Yep yep yep

[@aaronbokelmann]

We had a similar issue with our local Hyundai dealer. The rear hatch shock supports were quoted at $495 for replacements. I bought two for $20 and it took about 10 minutes to replace both of them by myself. Not sure where they came up with the other $475 charge. Robbery for sure.

[@Rakkzi]

I used to work at a hyundai dealer and I can confirm, the prices on hood/hatch shocks are INSANE. We'd quote them but both us and the parts guys were like "why would they buy these? you can get them for 20$ on ebay"

[@MoonDogg98]

I had a Honda dealership take my wife for $120 for a cabin air filter. I had a nice conversation with the service manager. Needless to say, I was not happy.

[@Samcrac]

I KINDA get $120, I mean they have to take your car, touch your car, give it back to you. But $414?!?!!?!

[@MoonDogg98]

@@Samcrac I get it if it was the only thing they was doing, but it was part of a bigger service and that was just the part, not the labor. I don't remember what the labor was, I was so pissed about the filter.

[@TrevorDewey]

I work for Audi, and I’m surprised that Honda is charging that much for a cabin filter. On Audis we charge $120 for cabin filters. So I’m surprised Honda was that expensive.

[@Gtrips07]

I'd be mad at the wife for agreeing to paying 120 bucks

[@kimblem.w9952]

Yeah that's a common price to see at Honda/Acura Dealers. Most of them use the exact same filter and these days, they're in the glove box and you don't even need tools to replace them. Ridiculous...

[@andrewhertadi8712]

I love this video where you were going back to basic with minimal tools to do DIY work. BMW can over charge their customers mainly because they know the kind of people who bought expensive cars.

[@ckm-mkc]

On my Jaguar F-Pace you have to remove the center console and the glovebox to replace the cabin air filter - the book rate is 3hrs. If you have one of these, be aware you can change the filter in 20 minutes by removing the cowl and doing it from the outside.

[@peterj5751]

You have to love the British way of designing cars.

[@paulbrown3302]

@@peterj5751 mini being the absolute worst-a literally tossed around car company 😂 like a prostitute car company and I still see so many on the road

[@idefeczx]

Book time isnt anywhere close to 3 hours 😂 Dont even get that for a major service on one of those

[@imfloridano5448]

Rich always adds a touch of humor as being Samcraks daddy in his visits to his step mama 😂🤣🤣😂

[@JonDoe-007]

I was charged $500 for an ignition coil for a 2012 CTS at the cadillac dealer in Florham Park NJ. The car was under extended warranty, but I was still outraged. I guess they don't expect customers to know about cars and feel they can get away with it.

[@moniack]

The only thing I've really paid for at the Cadillac dealer for my '14 CTS was a trans service which was $250. Oil changes are $53. Somehow it hasn't really broken after all of warranty work it had done. .

[@tomhind625]

That Cadillac dealership is a joke, I had my wife’s Escalade serviced there once and that was enough for me.

[@slingbart705]

so you paid it?? knowing it is a sub $70 oem part. tell em "No thank you" I'll get one myself.

[@JonDoe-007]

@@slingbart705 the extended warranty paid it.

[@JonDoe-007]

@@moniack make sure to get oil changes done on time and not a mile over. Otherwise the chain tensioner gets sludged up and the chains will stretch and jump timing. Happens on all the 3.6l gm engines and bricks the engine (as it did in mine).

[@tonystidham4564]

When I had my '12 Infiniti G25X, the dealers in my area wanted about $105 for a charcoal cabin filter change. I learned how to change it, and it took about 25 minutes of work, and the filter would cost me between $12 and $18

[@rotta2736]

First Samcrac video recommended to me in over a year! Glad to see the channel still ripping along.

[@MeMelon4u]

U would probably see a car from a year back that's still not fixed as well

[@urntwrthyZ]

The fix for that is to subscribe and enable notifications.

[@N0N0111]

You been missing out really.

[@joachimhamam7283]

I'm subbed and I still don't get recommended videos from channels I subscribed to, instead I'm flooded with content from channels I've never heard of.

[@chkndnts]

More like rotting. This video was about an OIL CHANGE AND AIR FILTER CHANGE. Yawn. Rebuild another pizza car.

[@ToothyFilms]

I got to know my BMW service rep to the point where I would always give her all five star shop reviews, with a name mention, and she in turn would give me discounts that most people couldn't get. One time she got the shop to do the air filters and then was able to remove the cost from my ticket because, "The customer didn't order that". I kind of knew it at the time, but this video cemented the value, of savings to me mind you, of what she did on that day for me.

[@avasolaris1]

How is she now under the bus?

[@slingbart705]

or she pulls up another customers car that is under warranty and puts the warranty claim through, cheating the MFG to pay for it.

[@thelarry383]

The amount of times you had to go to the service shop to become personal friends with the service rep. Who knew buying a bmw that needs a bunch of work done was a new way to make friends

[@CoolTitanium68]

When I first got to 15k miles on my Honda Civic, the dealership I went to asked $150 for both cabin and engine air filters. I decided to buy the filters myself and saved over $100

[@Max_ellis74]

Dude just get a air intake

[@slingbart705]

over $130

[@micrev65]

In the car park outside their parts department?

[@m5s2e6]

Great seeing the banter between you and Rich. Love when he makes appearances on your channel Sam. Keep up the entertaining videos!

[@Gary7even]

On my 2017 Lincoln Continental you have to remove the right side console trim in addition to dropping the glove box. I just get the dealer to do it. They only charge about $75 and that includes the cost of the filter element.

[@McHeizersSwag]

Loved the episode! Good sarcasm with your friend Rich haha :) he's also got good humor so it works well!!

[@01gtbdaily30]

The problem is your brother didn’t have the filter subscription service activation installed on his infotainment system .

[@mattg4478]

I had an X5 and always did my own. The cabin air filters and engine air filters cost less the $50 and only take about 15 minutes to install if you use FCP Euro you only ever pay for the filters once then shipping after that since they do free replacements.

[@JamesSterling]

Should have used Pennzoil Euro Platinum which should meet the specs for the BMW.

[@MrMark00024]

I got one of those Jacks, was like £80 delivered next day on Amazon. Wouldn’t trust just that so also use stands but it’s literally a life changer if your jacking cars all the time.

[@plektosgaming]

Sam did exactly this - used jack stands. The issue with most floor jacks is the fact that they don't lift straight up and so easily. These seem to be lift, lock, slide in stand, done. Move and repeat. 3-4 minutes to raise the front end a foot.

[@kurta2372]

The dealership thinks if you're dumb enough to buy their car, you're dumb enough to pay $400 for an air filter.

[@fumanpoo4725]

Praise Gott and pass the Schlonghuffen...

[@azizhachimi8744]

Well said son!

[@Digital-Dan]

The dealer sends the old filter to a laboratory for a $200 analysis of what you have been breathing. Without this report, your life is in dire danger.

[@MurderMostFowl]

@@Digital-Dan I LOLed

[@RothBeyondTheGrave]

They don't think it, it's simply a fact.

[@ryanwhittle6525]

I used to do the accounting for a number of car dealerships. Ideally they want service department to cover all fixed costs of running the dealership. Manufacturer kicks in money for the dealership to upgrade the building, but most of the margin comes from selling used cars, warranties and other addons.

[@jonjonr6]

Just wait for smart filters and consumables, like printer ink. Some little smart chip to keep you from just changing it without cel being tripped. I'm sure they're thinking about it.

[@Rakkzi]

I was shopping for household air filters and they already have them. Bluetooth chips embedded into a plastic housing the size of a credit card that's supposed to track the airflow and tell you when you need to replace it. So unnecessary 🙄

[@Smart-Towel-RG-400]

Kind of hard for them to charge 400 for a oil change or a coolant flush people know that cost of that if they question the air filter price all the gotta say is oh it's mostly labor and there is two of them 😅

[@jmdjasonday]

Plenty of videos of her getting her face dirty too.

[@wags9777]

The real question is how many people HAVE paid 415 to have the filters replaced?

[@slingbart705]

there's a sucker born at every sale

[@luviskol]

The guy getting it serviced on his company's dime, so all it costs him is a couple of minutes of his time to sign the paperwork

[@anthonymolina7416]

It’s BMW so I’m sure the people that buy these cars won’t ask why the price is so high

[@franswijnands4022]

if you can buy a new car from BMW in that price range then you can also pay for maintenance and if we ordinary people can afford that car then you have to do everything yourself😂😂😂

[@jstraum5991]

Sam giving Rich relentless crap always makes my day! LOL! You're awesome Sam - love your videos!

[@muskokamike127]

13:12 as it ages I'd be curious to see how the rubber stands up. Rubber is notorious for drying out and getting weak.

[@aseaton0604]

You never want your rubber to break -stepmom

[@Jimmy_in_Mexico]

Samcrac, I was so happy to see your stepmom in your opening of this video. You need to have her on a guest appearance. I'm surprised Rich didn't have her in his new truck.

[@lucianog7724]

She really does look like an adult movie actress that always plays stepmom roles. I'm not gonna say the name, but Sam always playing around with that makes me wonder. Lol.

[@user-zl1bh2gk1b]

@@lucianog7724 We all know who she is. 😉❤️🔥❤️🔥

[@burtony3]

@@lucianog7724 That is her. She's great!

[@lucianog7724]

@@user-zl1bh2gk1b is it her though? That's awesome. I thought it was Sam playing at the likeness of the rwo

[@marvindebot3264]

@@lucianog7724 LOL, yes it IS her and I very much doubt she's his stepmum 😂

[@danielmorgan190]

I took my 13 year old Mercedes R class in for some recall work and they kindly sent me an estimate for other repairs totaling 18k (for a car worth 6k). Some of the items seemed a bit unreasonable--$450 to replace a S belt, which I have replaced in 15 min for $50. Other things, like 6k, for an oil cooler seal replacement is a major job as it's buried in the V--but they also couldn't see it to know that's what really leaking and I've already done the seals myself.

[@lovellmills7959]

get rid of that car asap

[@jonnyg.5778]

Alex from Legitstreetcars replaced that 1$ seal on the V12 CL. It has a pain on the but but worth to watch. Mercedes dealer is nuts, i service muy fathers ML cause it's crazy what they ask

[@danielmorgan190]

mine is just a v6 (diesel) so not quite as bad--not engine out lol. But still not something I want to do again.

[@GrandMoffJoseph]

Not surprised at the massive upcharge. I had a similar reaction when the local dealer quoted me $125 for a simple tire rotation. I asked if they had gold-plated air guns back there or something. /one of the reasons my BMW owner experience lasted barely a year

[@plektosgaming]

They all are scam artists where I live. Outright liars and cons. I had a test of my radiator done here in Las Vegas at the local Ford dealership and then tested the system when I got home - zero traces of work or UV dye. Not even the dust disturbed. They simply charged me a diagnosis fee and did zero work/a visual inspection of it for leaks when running (despite it losing coolant somewhere over time). It's not getting into the exhaust or oil, so it's a pinhole leak somewhere but I can't find it. The other dealer across town later wanted to charge me for 4 O2 sensors - and when I asked them to test the electrical system since it's impossible for 4 fairly new sensors to fail at the exact same millisecond (obvious secondary system fault) they charged me to read the exact same code Auto Zone's scanner told me and didn't actually do any work. Absolute scum. I even handed them the readout from Auto Zone first and asked them to figure out what this actually meant and 7 hours later all they did was scan, charge, and print out the exact same codes. I later found out it was my fuel pump overheating once the temps got above 115F - which caused a fuel starvation problem. The "fix" was to never let it get below 3/4 of a tank in summer and drive at a light throttle in the insane heat.

[@FrossYT]

Luke Terry who used to be stradmans camera guy, just bought a battery for his Mercedes C class which is literally under the hood, he paid 339.00 for the battery from the dealer and asked them how much to install it and they told him 250.00. How insane. It literally highway robbery. I really feel bad for people that don't know how bad of a rip off it is.

[@hightttech]

BWW actually put $45 to replace cabin air filters, then a drop of coffee spilled after the 5 and looks like "0". Also, LS Tesla reminds me of 70's when super popular to install small block Chevy in Jags.

[@Bierkameel]

You did not torque the screws for the air filter cover! What a n00b.

[@ZackMuffinMan]

My dealer (Ford) is very reasonable with their prices. Oil changes for my Mustang are $59 plus tax. I can't even buy the 10 quarts of oil and filter for that so I just let them do it.

[@PatsGarageOnline]

OMG BMW service is definitely a cash cow for them. So sad people don't do what we do and DIY. Great to see that cool jack! And great to see a collab with Rich.

[@ibmusa]

I just did my cabin filter on my F48 BMW X1. The filter at BMW dealer is over $100 CAD. I bought one for $50 @amazon. What I discovered was the BMW tech installed the last cabin filters in the wrong direction. Instead of airflow facing the cabin they were installed facing the firewall. There is an arrow mark embossed at the cabin filter location showing facing inside the cabin away from the firewall. So owners should once in a while do their own simple service because you will find out the quality work BMW tech does to your car and charge you a lot.

[@stevelaminack1516]

You guys are so funny when you work together. Everybody on YT is buying a Rivian. Also last I hear Carvana was in big trouble.

[@fabienpoupon8493]

I recently paid a bit over 500 € at the BMW dealership in France for a big service on my F46, which included oil change, brake fluid change, oil filter, air filter and cabin air filter change, a light bulb change, a broken headliner light fixture change and a rear wiper change. Yes, I could have done some things myself but I wanted the car to be inspected by the dealership for it's first service under my ownership. And I didn't find it that much expensive. They lended me an I3 for free for the day and the mechanic did a video report on what he did. I got a 30 % discount because my car was over 6 years old. I'll soon have to replace the rear brake pads and it wont be that expensive neither. But my panoramic sunroof is failing (broken cables and fasteners) and they quoted me 3159 € to replace all the pano sunroof frame, including the motor. I also asked how much it would cost to retrofit a tow hitch : 2100 € ! And it's even not the electric folding one from the factory (which only cost 800 € as an option) but a standard tow hitch with a quick removable end. They justify it by saying that the need to change the Body Domain Controller module so that the ESP won't activate inappropriately while towing and to change the shift points of the auto transmission. Whereas at Volvo, they retrofit the same tow hitch for only 800 € and they reprogram the computer modules for free instead of replacing them.

[@klwdallas]

Stupidly, on a Lexus IS250 it's possible to damage the fresh air vent system by replacing the filter. The owner's manual lets you know you have to put it in the correct mode using the A/C controls beforehand. But it's very easy to damage. I never force anything, but I heard something break, then checked the manual. Too late. I thought maybe it was something like this.

[@hayrich1]

Love when you guys get together, it is funny for days. I really think the both of you should create a channel and call it "youtube funnies".

[@AutoAuctionRebuilds]

$415 air filter?!?! Hell no 😂

[@Natepwnsu]

Not to shamelessly plug my local BMW dealer but there service center has been the best experience I've had as far as car service and ownership has been. Props to Coggin in south Florida for actually doing a good job and not trying to beat people. But they did my oil and changed my cabin filter for 99$ even. In my 2016 2 series.

[@sallinary4990]

One of the best channels around. Look forward to the next one.

[@daved5244]

So true. I had MY 328D in for recall last week, and they suggested 2 rear shocks to be replaced at over 1300$

[@ricgunn1439]

Dave they are hopping you're stupid.

[@JohnJohnson-dv1ds]

Took my 2016 535i in for oil change. They recommended 8,500 in extra maintenance repairs. Took it to my local trusted private repair place. So I actually needed only rear brake pads and rotors. Total repairs…$800

[@Richie-C]

You got to laugh

[@uin45]

It’s cause we know what to look for and how to make them last

[@mccylk4441]

Same @Honda. Pilot rear dif. fluid replacement costs more than $200, DIY cost $18. This is where your cappucino & free wifi comes from.

[@skeptic3332]

Not sure when it started but frivolous recalls are used to get customers into the dealership (maybe see the new models) and generate revenue for the repair center. Marketing scheme. Just business not predatory at all :) . My daughter in-law went to the dealership for a "free" tire rotation and came home with a new car.

[@mechanoid5739]

My dad went in for a new door mirror glass and came back with a new car!

[@bmuns6445]

I use K&N filter in my VW Jetta GLI. It's a 10 min pain to pull all the screws out. Then I clean the filter, let it dry, then respray it, then reinstall it. FREE. Then i reinstall my cabin air filter in 5 min. FREE. I do pay for oil changes but will buy the LM oil and Mann filter if cheaper - then $25. Coolant flush is $90.

[@jonjonr6]

Btw, you have to be very careful about the rubber ring gasket at the top of the oil filter cover. If you get it in the wrong position, the oil will spray out all over the engine bay.

[@hayrich1]

Samcrac all I would like to sya is THANK YOU! I service my C240 for myself and it is only because of KZbinrs like who actually teach their audiance how to, why to, when to and most importantly what to do I really wish more KZbinrs take more time explaining and teaching. Yes please keep doing your funnies they are very entertaining.

[@stevemonkey6666]

I went through a large part of my life never owning a car that had a cabin air filter

[@Scott_From_Maine]

And even with a filter my car still gets dusty inside.

[@KiwiCatherineJemma]

Yep, up until a few years ago, I'd never even heard of them. Mainly because, no car I'd EVER had, had a "cabin" air filter ! But then again, I'm old enough that the old cars I grew up with, and could later afford as 20 to 30-year-old used cars as a young adult, many never even had the OPTION of a heater/demister. And cars that did have, a heater was an optional extra. I remember one car I had fortunately had the option of the heater, but unfortunately it was entirely knackered. On frosty mornings I would run an electric extension lead out the house's door and put a 2kw electric fan heater in the car as soon as I got up, before driving to work. That warmed it up, including the gearstick, steering wheel and heated seats, and even the window glass was thoroughly warmed up defrosted and wouldn't cool down enough to mist up again, before I arrived at work.

[@Tkoch4]

I love the fact that my ‘01 Silverado has a very very similar setup.. mine takes me all of 5 minutes as well

[@markcowan5984]

Would love to hear the dealers explanation for charging so much. Bet they can’t justify it.

[@whiteprivileged]

BMW Tech here, With all G chassis cars the recirculation needs to be turned on before changing the micro filter. If it’s set to fresh air then the inlet door gets pulled/ pushed out of sync with the mode actuator, causing a large loss of air volume out of the vents.

[@freddiejones4598]

All main dealers pull this air filter trick. Takes 2 minutes.

[@cousinjohncarstuff4568]

Look at the repair ticket REAL close! Some will have "Replace or clean cabin filter" I am guessing some dealers will take an air hose and blow the crud out, while others will actually replace it.

[@ianreed6717]

I work for BMW, in Canada granted, cabin filter change is 0.5hr labour plus parts. Should be well under the 440 you were quoted.. worthy of note, when you change the filter the hvac system has to be running in recirculating mode otherwise you risk jamming the fresh air door on the heater box, potentially necessitating a much more expensive repair.

[@bstars1031]

I worked at a bmw dealer. Not sure of parts cost but labor on that would be like 0.4 hrs. My guess it’s a misquote. We used an electronic repair order system and when we added a recommendation we would select from a menu. Sometimes the labor time associated with that operation was way under or way over. If you didn’t manually correct the time it would apply that pre-assigned time. We would document when a time was wrong and then have the administrator correct it. Just my guess. I wasn’t there. Unless the parts cost went way up I think it’s a mistake that should obviously have been caught.

[@bfrerck]

not surprised. Toyota wanted to charge me $275 to replace a bulb in my navigation dash, radio, on my 4Runner. It took me 5 minutes, loosen one 10mm nut then unplug the dead bulb and plug the new $2.50 bulb in.

[@cchrist58]

Dear Sam !! ....... Fantastic Vlog ........GodBless You & Your Team .............. Peace

[@MegaAmas123]

Here in Poland our vulcanizers are using those lifts while they change tires on the cars from Winter to Summer season. I love those lifts so much, using one myself while performing oil changes and other maintences

[@Mrozzzone]

Well i can't really fully blame dealerships for charging that much over a filter + labor. After all, it's due to people that do not want to figure out how to work on their own cars. Dealerships love to advantage over that and start charging crazy prices.

[@gotworc]

I mean a lot of people just don't have the time. I mean if everyone had enough time to learn literally everything then there would be no service or repair industries for anything

[@peterj5751]

Just because someone doesn’t know much about cars doesn’t make it right to rip them off. It is appalling.

[@FishFind3000]

A fool and his money will soon be parted. If your willing to pay for it then they are willing to charge for it.

[@adasterdezaster2865]

This is why older BMW sell so well. They are easy to work on and the parts are available. I was quoted $1000 for a transmission flush on my 2006 BMW E65. I ordered the service kit from FCP Euro for $212 and it took me a hour and a half to do the job. When I question the service manager he said " I quoted book" As long as you buy a BMW that older than 2016 you can get a pretty good car. After 2016 BMW's are trash. On the same exact car they quoted me $6000 to replace the ABS computer. I pulled the computer and sent it to California. They repaired it for $175 I put it back in the car and everything worked.

[@squidgyquijabo2422]

If Rich is truly your friend, GET HIM A DAMN MIC SO WE CAN HEAR HIM SPEAK. Love you Sam.

[@will89999]

I work at a BMW dealership as a technician. The majority of the cost for the job is the price of the OEM filters, which are charcoal activated filters. Labor for the filters is usually half an hour and, because technicians are paid flat rate, the labor includes the time it takes the technician to find the car and pull it into the shop. Cost varies by dealership and $450 is a high price.

[@JimmyWilliams352]

Rich will have a recall notice from Rivian when he returns home❤❤

[@braxtonnelson7422]

I have worked in the parts departments in a few dealerships in my past, and I can testify to the fact that most of the profit at a dealer comes from service and parts! The money from car sales provides the daily operating capital, but it is particularly tough for some dealerships (especially Toyota!) to make decent profits since their products tend to be more reliable and better built than other vehicles. One of the Toyota/Lexus dealers that I worked at made significantly more money from selling used cars than from selling new cars! Employees could make a much better deal on a new car with dealer incentives, but the dealer did not make deals on used cars!

[@jezpigg4529]

It's easily explained, how else can they afford the free coffee machine, paid for with air filter changes

[@jsloden1]

Went to roadshow bmw in memphis for the airbag recall on my e39 wagon a couple of years ago. While it was there they did a once over and came up with a list of things that needed to be replaced. It did have a small valve cover gasket leak but nothing major. They wanted $700 to replace the valve cover gasket. When I asked them why it was so much technician said it was because my car has a v6 so there's two gaskets. I looked at him and said man, I didn't know my car that that special. He asked what I meant. I said apparently I own the only bmw in history that has a v6. The look on his face was priceless.Needless to say I left there without taking them up on any of their recommended services.

[@LandoCalamando40]

“That really beats jackin it!” -Samcrac, 2022

[@kyqg2606]

I do not work for BMW or any other automotive manufacturer, but I am somewhat familiar with air filters. If you ever look into air purifiers, the filter prices can vary extremely by brand, and by the certifications they have gone through.

[@GrahamHazlehurst]

Love that air jack ❤

[@petepetrass]

I predict that as we move further into EVs, resulting in dealerships losing a ton of money from petrol/diesel engine servicing and stuff, all of these ancillary charges will massively increase. Already here in Australia the local distributor for BYD EVs are apparently going to force buyers to bring their cars in every 12 months (a warranty condition) and charge around AU$500-600 for a "service". In addition they are putting different warranty periods on all different parts of the car. As a comparison if you buy a Tesla there is no requirement to return the car to a dealer for anything.

[@tuomasholo]

My wife paid $380 to change the headlight fluid. She thought that was cheap.

[@kef103]

Headlight fluid? For the headlight washers? It’s the same Reservoir As the windshield washer fluid .

[@drprdcts]

@@kef103 while the headlight fluid shares the same windshield washer fluid, it's important to note that the blinker fluid is completely separate and it's very important to get it changed/flushed every 2 to 3 years.

[@brianbickle7395]

😂😂😂

[@expertgaming1002]

$600 for air filters including the engine is absurd!! My 16 year old self could have done this easily with no experience.

[@Morpheus187]

Didn’t Rivian just recall all of their trucks for possible catastrophic steering failure .

[@jeffrogers2180]

That's relevant to this discussion how?

[@allenk946]

Rich just picked up a Rivian that’s why

[@N0N0111]

Whompy Wheels are shadow banned on KZbin, i would guess why.

[@N0N0111]

You should read into who invented "Whompy Wheels" and who is the main Villain banning it everywhere.

[@ralfmimoun2826]

Four years ago, I brought my car to service. Got a call that it needs a new xenon light. One of the adjustment screws went fubar. It turned out that they screwed the screw. I did not discuss, but took my car and bought a broken light from ebay to swap the screw. The funny part: You can adjust the light even without the screw, it's just there so you can it from the top and not only from the back of the light. Oh, and they never saw me again since that day.

[@felixthecat4584]

Its BMW, are you really that surprised?

[@erikdisomma1759]

You are correct. I've been a contractor for luxury car manufacturers and work on the dealer level on subjects like profitability. 70% of franchise dealer profits (not revenue) come from "backend gross." That is basically F&I (finance and warranty/insurance) and service. Next in order is used cars, then new cars. I've always thought dealer maintenance was a waste because I service my own cars, but the advantage of dealer repairs are the fact that you're guaranteed to drive off with a working or fixed vehicle. Often times the rate may be higher but they only charge book time, which is often much less billed time than an independent shop. Finally, there's a little extra value in resale when the car has been exclusively serviced at the dealer.

[@plektosgaming]

Tell that to my local Ford dealer. I had work done on my car and came back 2 months later with the exact same problem and they "recommended" literally the exact same service that was supposed to fix it. They did 4 hours of work on my car and replaced several things and didn't even bother putting ANY of it into their computers. Then when I came back, it was literally the exact same boilerplate recommendation which I fell for.

[@jimydoolittle3129]

Never , never take your car to the Dealer shop 🐀

[@seaportservices]

Both routes are the future. VPC are in every country and dealer store front are a US staple biz .. and home delivery is convenient. Introverts don't have to encounter sales rep and worry about making a bad deal at a dealer

[@donschroeder5194]

ASE Tech here for a dealership. All the dealer has to say it that the cabin filters are behind the dash and most people won’t want to even try to mess with it themselves especially if they are older. It’s crazy the price is for most work i see but they know people will pay it.

[@forged1984]

Im a bmw tech in scotland and my dealership does not charge anywhere near those prices! For example the pollen filters themselves are fairly expensive at about £60 and we charge 10 mins labour for fitting which works out at about £26 as we are a dealer so labour rates are £160 per hour. But that still only makes the whole job £86 or aprox $95 ! Dealers chaging $400+ for the same job are clearly scamming and not following bmw pricing guide for parts or labour !

[@vulgartech9192]

I have the 3 ton Vevor pneumatic lift. Works great. Use jack stands though, don't risk it like you might with a hydraulic jack.

[@dalynferguson2582]

I got a recall done at bmw dealership. They let me know my right low beam was out. And the bill would be $837.10 for the replacement and labor. I said I’m good. Stopped at auto zone. Replaced the bulb in the parking lot in 30 seconds and spent $20. The dealership is insanely nice definitely where the money would of went.

[@copmy]

I am stopping driving the BMW, although I do love driving it, when it comes to service like an oil change, I always left the dealership for no less than $800 or more. And often visiting the dealership for constant issues with warning lights. I am wasting a lot of my valuable time visiting the dealership. I decided to switch over to Lexus. Oh boy, I never have to worry about anything other than a normal oil change. And when the Lexus dealership told me the oil change was a little expensive like $150... I just looked at them and smiles. No more German car for me, except my Porsche 911! I still love driving it..!

[@MrAlpinab7]

In my country some dealerships of some makes, steal parts from customer's cars randomly or charge them for operations they did not perform, or charge them for parts they take of from other customer's cars. Thus they bill 2 customers for a replacement they never performed and made them pay for a new part which was never installed. Profit margin on nothing done but damage is 500% - 700% maybe.

[@baims8367]

what's even better about being able to work on your own car or having a fam member work on your car is...... You know or can trust that the work got done (A) and (B) got done right!

[@brian70Cuda]

Thank you Sam, I'll never have the cars you fix nor would I want them, just love cars! I love to learn!!