The Golden Rule of Customer Service

Getting customer service right is a crucial part of growing your business, but what are some tangible things you can do to make it better? Today Don talks about the most important rule to follow when conducting customer service.

[@cflpromo9737]

We have a similar rule in our company but we allow employees to complain about a customer ONLY to the owner. We call it "Complaints Up, Compliments Down". Complaints should always go UP the chain (the owner) and compliments should always go DOWN the chain (other employees and customers).

[@yermomshairyhawtdawg]

You should read my quote above my good man. Plus, you have a video on toothpicks on your site. Wtf do you know? Nuff said.

[@scottalderson4708]

Another thing Hollywood and Disney should learn from.

[@PodMatch_com]

Your customers drive your revenue... Never say anything bad about them! I'm sending this along to my team. Thank you!

[@yermomshairyhawtdawg]

You should read my quote above my good man

[@yermomshairyhawtdawg]

I work for your company and it sucks. Fix the toilet seat lids in the bathroom, bozo......

[@warseer117]

CVA