The Laptop Upgrade Nobody Thinks About Until It's Too Late

[@SalemTechsperts]

Buy things to help me recover after CES SalemTechsperts.com

[@ivopearce]

why😊

[@PotatoPc2000]

@@ivopearce Nvidia 50 series prices

[@ivopearce]

@@PotatoPc2000 i’m not sure yet they will be telling us soon

[@Sathish_90]

you are exactly like me when fixing laptop even i like the satisfied click when putting panel back, i to hate adhesive for screen and finally the 30 pin Display connection i am with you all the day i too faced the locking connector fixing it back with satisfied click.

[@GamerBoyDepner29]

@SalemTechsperts I have a question about downloading Windows 10 from a phone using USB SD card thing what would I do I have windows 10 downloads what else can I do

[@icyknightmare4592]

This saved me about $300 a while back. Bought a ASUS laptop with a 1600x900 display and ordered a 1920x1080 display panel for it. Upgraded the screen about a week after I got the laptop, and it was a few hundred cheaper than just buying the same model with the better screen.

[@SalemTechsperts]

You love to see it!

[@CrazyMan_Engineer]

I agree lcd panels are cheaper than full assemblies

[@parsipax6337]

and got yourself a spare screen you can turn into a second vertical screen using a driver!

[@redbaron6805]

As a bonus, you can often then just sell the old screen and recover some of the cost of the replacement screen....

[@678rwhp]

And you've got a backup screen if you ever break it.

[@retirednavychief6983]

LCD company employee: "Greatest Technician That's Ever Lived, right...he doesn't even know what screen he needs! I'll send him the RIGHT one!"

[@SalemTechsperts]

I can't blame them to be honest. Can't imagine how many returns they get because customers ordered the wrong part!

[@thorluis226]

@@SalemTechsperts Probably they hid the option in the menu tab, its a trick some ebay sellers use to sell a worse product. It this case, it seems they did it to only list the items together, but many ebay sellers sell worse products or scams using this method.

[@D3humaniz3d]

The best part about this is, that you can actually install screens that were never meant to be in the chasis. It's how I uprgraded my display on a Legion 5 Pro after I shattered my display. Previous display was an 165Hz IPS 16" QHD, upgraded it to a 240Hz MiniLED 16" QHD with a 1000nits of brightness. I've documented the process on the legion subreddit for anyone interested and so have other people with similar models that utilize the 16" screen format including legion 7's and other asus machines.

[@SalemTechsperts]

You’re an awesome person for sharing that knowledge with others 👏

[@D3humaniz3d]

@@SalemTechsperts Much love guys

[@Ryannnnnnnn.n]

would it work for a lenovo LOQ?

[@lvb1b463]

You're a hero!

[@aqeelkhan7293]

Please send the link to where you have posted it

[@toxica6444]

"I'm a small man..... With a very large tool."

[@imaysin97]

Lupe.....💀💀💀

[@helix_dpr]

snake.....💀?

[@Segually]

crazy

[@maxkuozc]

What a tool😂

[@Solruc_]

This comes after Notch's tweet about him having the opposite lol

[@aridlintm]

the greatest upgrade thats ever lived

[@achinthvn7085]

the greatest upgrade thats ever WOULD'VE lived

[@TheAlewicious]

6:55 "the FHD, which is a 1440p" the largest of brain farts

[@anthonyzheng7274]

greatest freudian slip that's ever lived

[@dgan2304]

It'd be QHD not FHD, for anyone who was wondering.

[@CODERGadget007]

@@dgan2304or UHD but still. Damn

[@malucart]

​@@CODERGadget007UHD typically refers to 2160p, not 1440p

[@Roadtouniversitytn]

I like how the video is unedited, just a casual guy talking, it feels like you are in an internship with this guy

[@Liel-qs5yy]

bruh it is edited even a minute into the video

[@Roadtouniversitytn]

@@Liel-qs5yy ok sure, anyways

[@crioly]

​@@Liel-qs5yy think they meant it generally doesn't have much cuts

[@CommSchuKadaj]

@@crioly think it's more along the line of "scripted" but point stands, it's just a chill guy

[@baslealtadele3694]

This is EXACTLY what they did to me. I ordered a 1440p 165hz screen for my omen and they send this. Ahhh good ol ebay!

[@ceecrb1]

The biggest issue I've had when I had to replace a screen last year, is that I ended up having to purchase multiple screens. So many stores online list screens by the part number of the actual panel, then actually send a cheep knock off, which if just wanting to view the image is fine but colours and brightness are nothing like the original. The issue is that so many stores were listing the original then sending a lower quality part, rather than just stating its a "compatible alternative" for example.

[@SalemTechsperts]

Yeah this is a big issue and just complicates what should otherwise be a very straightforward repair

[@KaeyaDraws]

no way that they can do that, its like false advertising or basically a rip off

[@familhagaudir8561]

In my nation we call that ''fraud''.

[@dhairyapatel9978]

9:58 who thought Lupe would be wearing swamp gooch collector costume the entire time😂😂

[@muki4083]

Nah bro, gooch collector is a different entity, he exists only when he is needed or when its funny 😂

[@inff3rno]

Nah, Andy activated his stand the Gooch Collector so he could get someone to film the video.

[@Xanvey]

Happy new year , discovered your content mid last year and love your sense of humor ❤️ keep up the amazing work Greatest Technician That Ever Lived

[@shutter24]

I am not confident enough with myself cause my PC is the only thing I have and it takes like 10 months to save up but you makes me feels more confident in fixing my own stuff

[@Rusty01]

honestly unless its something as easy as ugrading the ssd or ram. Im not doing it myself. I dont trust myself lol

[@dahianagodoy5856]

@@Rusty01 I have had an HP laptop since 2019 with its hinge break (it stands by its name). Its battery was dead too, so I bought a new one. Jesus Christ, the hell I went through to get the Hard Drive because every single screw kept coming out with its plastic thingy that was supposed to be attached to the computer. I swore to not do that to the Acer I have now and will take it to a tech to change my NVMe when I have the money to upgrade it and also recover the data from my old hard drive and put it in the new one

[@throwaway2082]

I’m a mechanic and I don’t trust myself doing any work on my pc I make my brother do it lol (he’s the one who built it and built his current pc)

[@bradhaines3142]

​@@throwaway2082 im also a mechanic and built my own pc. went flawless, booted first try. upgraded graphics card, also flawless. upgraded power supply because graphics card was over the limit of previous one. blew 1200 worth of mobo/ram/cpu. i figured it's new i shouldn't need to test that out the box, its a seasonic thats a good brand right?! THE FUCK IT IS. ruined my week when i had to take it to a pro to find out what blew.

[@elu9780]

I wish laptop screens were properly standardized. Especially a lot of older laptops with crappy 1366x768 glossy TN panels. They'd benefit a lot from having a better screen.

[@pigletshut]

ThinkPad X230😭

[@elu9780]

@@pigletshut I have a ThinkPad R500, and at least it has a matte screen. Still TN, still low resolution - 1280x800 - and still overall crappy, but it's not the worst I've seen. From what I heard, Lenovo switched to 16:9 aspect ratio at the time because it allowed them to use those shitty 768p panels. Because of money-saving. So, it resulted in shitty no-good panels mass-produced that are only ever destined for the landfill because no one in their right mind would want to use them when literally anything better was available.

[@cyonixx]

i have a lenovo v14 g2 itl with those 768p crappy display, and i upgraded it with a ips fhd 14" display that i found and it works, im glad i dont have to use that crappy tn display anymore cus i had enough with that "low cost" production thing that lenovo's did to this laptop

[@IDontKnowWhatToPut69420]

I have an HP Elitebook 840 G1 with a crappy 1600x900 TN panels with bad colors and 7 vertical lines. I was searching for a new panel and found a 1080p IPS panel for the Elitebook G3. I ordered it, installed it, and it worked! oh god, I literally punched the air in happiness. Seriously, those old, tanky business laptop with crappy 768p screen... I'm glad I can find a better screen. I wish I could say the same with my other old, crappy Core i3 budget laptops!

[@natetwo3]

The Greatest Technician that has ever Lived! Happy New Year 🎉

[@oookei-sk]

The white spots were liquid damage. You saw some parts of it on the corner of a heatsink.

[@oiytd5wugho]

what liquid?

[@robertinogochev3682]

@@oiytd5wugho Semen obviously. Why do you even need to ask?

[@oiytd5wugho]

@@robertinogochev3682 😦

[@colt-_-jonson1743]

End of conversation

[@TFaceFalone]

That's not liquid damage on the LCD. It's "mura". What you saw on the heatsink is residue from the thermal pads below the heatsink.

[@ambiguouscyborg]

2 years ago I had my laptop's panel replaced by a repair shop. They replaced it with a similar 768p TN screen which is fine but it started showing major problems just a year later. Watching this video inspired me to buy a 1080p IPS panel and install it myself, and it's all good so far. Thanks to the greatest technician that's ever lived

[@SteffDev]

5:55 I'm watching a man repair a screen and all of a sudden R2D2 starts screaming 🤣

[@JushiroUkitake7]

Was just about to say "R2D2-ass table" 😂

[@windowstips1430]

Yeah, upgarded my laptop's display from a terrible TN 1366*768 panel to a 1920*1080 IPS panel.

[@UltimatelyEverything]

You're a good man Salem you seem legit and you go all out to make sure your customers get exactly what they want.

[@sithnamqus]

As fellow technician, I'll give one suggestion: ALWAYS DISCONNECT THE BATTERY!! I had customers trying to change their screens or whatever, and their computers won't turn on, because of motherboard damage or another component. When I asked that did they disconnect the battery and they say "No, I watch a "X" KZbin video that I follow to replace my screen" or something like that. Instead of replacing one thing, it had to change two or more, depending of the damage.

[@PiotrthePhrog]

Yeah, we know

[@ryanmclaren8570]

This is true. There are many that forget this. I made this mistake before, and.... blew the screen

[@ZaidosY]

On my older hp laptop, I didn't disconnect the battery when I installed a new ssd, repasted the laptop, and many dust cleanups... Nothing broke; Because I held down the power button for 30 seconds, I even dropped the screws on the motherboard several times. I have a newer laptop now and I make sure to disconnect the battery everytime I open it.

[@kze_music]

yeah as well as even the laptop has a battery disconnect switch that some laptop has that you just need to push by a sim ejector pin, it is more ideal to remove/disconnect the connection of the battery first before doing some kind of maintainance inside of the laptops

[@chriscarson8997]

He literally says to disconnect the battery if and when you replace the screen.

[@Natkwame]

This video has made fixed my my old OMEN 15-dc0051 laptop right now . I thought fixing screen was a complex task. Your video give me the confidence that it was possible . Indeed, you are the greatest Technician that has ever lived . Thanks

[@RenatoG1848]

We appreciate you big dawg, Happy New Year and I hope Lupe is alive

[@tzarkaloian2444]

No way dude, the Gooch Collector himself is your cameraman?!?!

[@flyinghigh1868]

Option 1: Replace or upgrade your screen. Option 0: Just take fuck*ng care of your device.

[@Segually]

you're saying that while you also don't take care of ur devices

[@jackl7566]

​@@Seguallyspeak for yourself 😂

[@Is_that_an_omori_reference]

​@@Segually ☠️

[@Segually]

@@jackl7566 i take care of my devices tho.

[@MarkoCR221L]

Be like me and break my thinkpad T580 screen on the second day of me owning it when I brought it last year 👍👍👍 Only got to replacing the screen now and holy shit its heaps better than the original.

[@timespeed8]

The Gooche Collector is the camera man 🤣

[@CycleWithLiang]

Happy new year, cheers from China.

[@kikoferraz4363]

Dude, you’re the best. Nice content. A big hug from southern Brazil.

[@LojikSupreme]

They should add a "position lock" to the table controls. 😉

[@SalemTechsperts]

Oh that’s what that button is for 😅

[@Rotary650]

@@SalemTechsperts the greatest technician that's ever lived

[@novamaster0]

The best part is when you can find driver boards for those old screens. 3d print the right files and you've got a monitor you can use for whatever. Or some cheap and easy Digital Signage. I actually bought a cheap $100 Dell laptop 10 years ago. Gutted the screen for a project and then used the now headless computer as a makeshift file server (With built in battery backup) That Linux Experience is how I broke into the industry.

[@jaanvi_998]

greatest gooch collector that ever lived😂😂 .. love you content mann wish you a happy new year man. may this year brings year great success to you

[@zatomb2574]

At first i was thinking that this is one of those unrealistic demo videos, as it is too easy. Then the wrong screen was detected after already replacing the screen. All credibility restored that this is something that would happen to me and totally realistic.

[@SalemTechsperts]

After 10 years you would think I would check the parts before installing. And I do 99% of the time. But that 1% will always be happen at the worst time. Thankfully this time it was captured on camera.

[@nocloo6829]

Well done, man, good of you to include the mishap in the video. Also, very lucky that you didn't promise or upsell the upgrade to the customer. That way, you didn't create a problem where there needn't be one. Cheers.

[@fistya9999]

for some reason i love to watch his videos while eating ..

[@iH85CH001]

Dropping crumbs in your laptop to prepare for sending it in! Interesting multitasking right there if u ask me lol

[@mdmoazzamhossain7455]

Thank you very much for these repair videos Helps a lot. Love you

[@FloridaMan_omega]

There are 2 types of men. Ones who put the adhesive strips on the LCD panel and ones who put the adhesive strips on the top cover.

[@razorsfury6519]

"hp is not known for durable hinges" couldn't be a more true statement

[@CantankerousDave]

MSI laughs.

[@razorsfury6519]

@@CantankerousDave I don't understand? is this a compitition?

[@TheSpotify95]

"Breaking your laptop screen is a traumatic experience" Yes, it certainly is. With just a simple clumsy drop I have damaged a HP ZBook 17 G1 screen and a HP 15-ac screen no longer has a working backlight. So that's 2 screens I need to buy. Shame these are not like the Framework Laptop's screen...

[@DrMonkeyzZ]

This guy is hilarious, very good and funny content 👍🏼😂

[@jpecorel1]

Nobody shall dent my F150! It must remain pristine for grocery getting and impressing soccer moms!

[@VAULT-TEC_INC.]

Really appreciate these How-To vids!

[@shinobi3964]

13:48 "SOMEONE's DEAD CHILDREN"😂😂😂☠️☠️

[@wouldstock1]

Right on! I usually keep the protective covering from the new screen and put it on the old screen if I'm gonna keep it around. I'll also check the camera and mic, and ensure they're working, cause I hate having to open up these things twice, especially if the sreeen is taped back in place, or there's adhesive on the bezel as well!👍

[@MikeStavola]

My kid's laptop was super cheap with the low res display option. I replaced it with a 4k 120hz display. It both fit and had the same LVDS connector, but needed a longer cable. The panel was less than $100, cable was $3 used, and the laptop was on clearance for $300.

[@Gureenu]

100$ * 3$ = 300$ , 300$ + 300$(laptop) = 600$, buddy you lost money

[@jacoblevit7085]

@@Gureenuare you special? The maths are clearly not mathing

[@backlogbuddies]

Where the hell did that multiply come from?

[@claudiofiero8523]

​@@Gureenu math error here. He definitely spent 300$²

[@vg_coder]

$403 btw

[@Molasar54]

Very nice and informative video. I understand the humor you use on your videos, but this one was nice and almost "professional". Have fun at CES, and keep Lupe somewhat sober.

[@scuffedvince350]

Is he truly... the greatest technician that has ever lived?

[@Soyboythoughts]

Yes

[@markerguy]

Yes ofc

[@tahsin2002]

YOU DARE QUESTION THE WORDS OF OUR LORD AND SAVIOR OF TECNOLOGY.

[@Soridan]

He's definitely one of the technicians of all time.

[@Mega1andy2]

Happy new year to you too @Salem Techsperts!

[@austinh1028]

Got a Dell for the wife to play Sims for Christmas, I was expecting a backlit keyboard, but did not come with one, so I ordered the keyboard variant that included the backlit Also was an Intel Iris XE model, which doesn't activate unless you have dual channel memory installed- man I was fuming when I saw Intel UHD until I upgraded the memory in it, then the display driver reinstalled itself and showed Iris XE graphics.. definitely blame Intel for making it confusing and not even show up in device manager/GPUz/CPUz when you have a single memory stick. I can't imagine how many people think they got ripped off, but receiving the wrong part/version of what you ordered really sucks

[@SalemTechsperts]

I just learned about the XE thing a few weeks ago

[@SergeyBuranov]

11:16 The Greatest Technician That Ever Techicianed

[@Lyric-s]

10:37 Man the music drop. Defines perfectionism if it was intentional.

[@SalemTechsperts]

Glad you appreciate that 😊

[@Lyric-s]

@@SalemTechsperts The Greatest Video Editor That's Ever Lived!

[@liangyiu]

10:39 Love how the background music kinda aligned with the finishing of the peel and screen wobble 🤩

[@jessebob325]

I live in the UK, and when they harvest the wheat/barley here, loads of bugs take flight and get into everything. 'Why does my body itch so much? Oh crap, wheat bugs!' One gone in to my Sony VIO display inbtween the LCD and the glass. he crawled all over the place for a couple of day. Usually right near the center. He was about 3 pixels long and 1 wide. it finally crawled to the upper right corner about 1/4 inch (1cm) and I crushed him there. I just couldn't take the chance of it dying in the middle of my screen.

[@maitrevalentino6610]

Happy New Year too ! You will have the greatest New Year that's ever lived :D

[@AJ82778]

This reminds me that I left a juicy stack of student Chromebooks with broken screens in my office before Christmas break started…sigh

[@SalemTechsperts]

yummy

[@hilhil1811]

Entertaining my man . A comedian and tech guy . I'm subscribing.

[@WillowCriticas]

LOVE YALLS VIDEOS!

[@Swm9445]

10:05 the gooch collector in the reflection of the screen is peak

[@Cactar8]

1:30 thats what it looks like when you miss your spot initially and just double down and take 2 spots

[@phuongduybui5392]

10:32. That makes the most satisfying moment on this channel. Thank you.

[@michaelwesten4624]

15:05 bang this video out... missed a joke there

[@SalemTechsperts]

Editing long-forms are the worst because I think of a million things I should've said lol

[@A4orce84]

@@SalemTechsperts - or she said.

[@gregorytremain4086]

Especially after he said “or that is someone’s dead children…”☠️☠️☠️

[@bwimtg]

when you said "FHD" at 6:52 i already suspected what was coming... this happens, even to the greatest technician that's ever lived. awesome of you to try and upgrade the customer to 1440p as a surprise

[@darkhueman]

That macbook without a screen laying on the desk was my favorite aspect of this video. No screen to break, no hinges to break...

[@kairumitokisaki3163]

Like how the Gooch Collector Saiyan is the camera man also Happy new year to you TGTTEL!

[@marcberm]

4:23 cold in the shop today huh? Lol

[@eio1971]

Nice greatest upgrade. CES here we come

[@tigersusyt]

even if the connector matches up, it might not work for example the ibook g3 had 2 kinds of screens, one was made by ibm, the other by samsung, and they weren't interchangeable, even tho the connector was the same

[@SalemTechsperts]

That’s why research is important. You need to see if the model you have was available with a higher res, and whether you could use the same cable.

[@sh0gost]

“the greatest new year that’s ever lived”, you make my day 😂 cheers, mate 🫡

[@TurboFlutter]

It’s a good day when THE GREATEST TECHNICIAN THATS EVER LIVED uploads a video

[@RTR_43]

"I don't get paid to think, I get paid to fix"

[@mushatch]

I legit have always wanted to go to CES at least once in my life and I’m going to be in Vegas Friday so no point in going. Always love your videos. Always fun watching people work on tiny things

[@Warlord_Megatron]

10:04 WAIT GOOCH COLLECTOR IS NOT ANDY!? BRUCE WAYNE IS NOT BATMAN!? PETER PORKY IS NOT SPIDERMAN!?

[@VR6MIKE]

Videos like these are an absolute bonus when you have the exact same laptop demonstrated 😁

[@LukeBeks]

0:22 have they tried just wiping them off?

[@光-o9m]

I dont know any technical thing about computers it doesn't interest me but im addicted to your videos

[@jamesfra1311]

9:59 OMAHGAD It's GOOCHMAN!

[@CrosbyNu]

that FX gateway you've had in these videos was a beast back in the late 2000s. miss that laptop.

[@artstar111]

I'm sure you asked ahead of time, but be careful when upgrading without asking, some people would prefer the 1080p over 1440p because 1440p would be more demanding on graphics, and lower FPS output. Not by much, but still enough to consider getting consent.

[@tomasbures7142]

This. I would be angry

[@mrguydavis]

New screen had the same hz and I think battery life would be the same on 1080 vs 1440, if scaled accordingly.

[@Imotepth]

Just a reminder, if have your lcd cover and the back cover open, tighten the screws of the hinges. Its surprising how many times they are fully loose, holding just on few last threads. And its almost never visible, because the hinge flap is lifted together with the screws.

[@StayTh1rsty]

"Babe, wake up, new Salem Techsperts just dropped"

[@JohnDoe-ri5bv]

My Boy has come a long way, I started watching your channel with 230K Subscribers, now we at 1.7M. Happy for you Brother or I should say "The Greatest Technician that's ever lived"

[@Doge_Owner]

Keep in mind if you go from 1080p to 1440p your frame rate will be significantly lower on the games you’re used to play. Just something to consider before upgrading…

[@CapnBepis]

The interchangeability on some of the screens is amazing. I used to swap HP, Dell and Lenovo screens interchangeably when I worked at an E-Waste facility!

[@SteveOnotsky]

The peel is always the best part. I bought a 65" TV earlier this year and I swear, the peel was almost orgasmic.

[@Soupy_bass]

You and Lupe make such a cute couple 🥰 so happy for yall

[@MinistryOfMagic_DoM]

I have every intention of using this as a tutorial and complaining if it doesn't work.

[@SalemTechsperts]

hahaha

[@mattroman5530]

Godbless the greatest technician that’s ever lived. And Lupe, godbless Lupe!

[@Meridian2]

there is no way you make a video with a omen after i upgrade to a omen 17... that is genuinely insane...

[@blueforce9269]

My omen just over heated recently. It might be dead . $1300 down the drain.

[@Meridian2]

@@blueforce9269 I've barely had any issues with cooling, highest i've seen the CPU go is 77° after which i just cranked the fans to max for 2 minutes and it went down to 50

[@JasonXYT]

Its always a good day when Salem Techsperts releases a new video

[@jdmweeb8663]

The Greatest Technician that ever lived with the Greatest Upgrade

[@Segually]

that doesn't make sense

[@michaelsalais7393]

Absolutely love this. I've worked on many different systems. Working on laptops is intimidating for me. You made it possible. I just need better tools. Thank you. I laughed so much!! Any recommendations on a minimal tool kit for that application?

[@ronnayy121]

8:12 sounds like a truck being reversed

[@-Mahir-]

10:37 I like how the music syncs with the plastic pulling lol

[@dareczek2974]

I think it was a good thing that a 1080p screen was installed. After all, with a 1440p screen, the requirements in games have gone up significantly and the customer could be dissatisfied. Even if he reduced the resolution in the game to 1080p, the screen would not be as sharp because it would not be a native resolution.

[@GSBarlev]

Most 1440p (and 4k) screens have a 1080p display mode, so I'm not sure that's correct about the sharpness. There's also FSR and DLSS which do really good upscaling for very little performance penalty.

[@LordTrashcanRulez]

That's only a problem with desktops, where buying a 34 inch 4k monitor and using 1080p on it would make it look way worse than buying a 23 inch 1080p monitor. Here, every panel you get is the same, so they can use 1440p on the desktop and 1080p in games.

[@dareczek2974]

@@GSBarlev laptops have smaller screens so you don't really need 1440p plus even technologies like fsr or dlss aren't perfect. native resolution will always be better than fsr or dlss. period

[@SalemTechsperts]

The idea is to have 1440p on the desktop and 1080 in games. It would look completely fine operating at a lower res because the size is exactly the same as the old one.

[@bufordmaddogtannen]

Happy new year! BTW, never travel on a plane with an Omen laptop... Bad things may happen. 😂

[@IntraBratwurstParty]

Nice sync of the music and foil removal

[@gonzalosanchez4632]

Omg a video without a depressing monologue. Love that

[@chelsey-6887]

Last night my upgrade parts for my laptop arrived. 1tb Ssd and 16Gb ram. Hope you're also having a great new year.

[@Skudster13]

I do miss the days of screwed in screens. repairs just aren't what they used to be. This video did bring up some nostalgia though as I used to have one of the Gateway FX laptops. They LOVED to overheat if used for any length of time.

[@1kzrider]

O the memories doing hardware support. I never liked laptop and def never attempted tablet or phone more than screen or batt replace. Good stuff. Thanks for sharing.

[@mos6581com]

The move to eDP panels has made these kinds of upgrades so much easier, with LVDS they just did whatever they felt like with the pinout and it was a nightmare.