The NEW Primo hTrio water dispenser!!

[@glendaflowers6049]

You did a great job describing this unit. I watched several others prior to yours.yours had the best detail. My unit arrived today. Instructions weren't that clear. So, I decided to KZbin before diving in. Thank you. I hope you get your 100 subscribers. I subscribed to help you.

[@ana-renebolton5675]

Just got one and the first time I tried to brew a cup of coffee, the 8 oz button got stuck. Have to take it back. Also, as someone else mentioned, the coffee seems to brew weak. I might not get a replacement.

[@pamhermanus5729]

Very cool unit. 👍

[@waltercardenas7354]

Outstanding Video

[@jd_vanskiver]

Thank you kindly.

[@tamapaepae01]

If you experience no flow- the reservoir has frozen solid.. unplug and let thaw 3-4 hours.. don’t take it apart.. you will break it… trust me..

[@lauraleport2602]

Our kcups aren't working properly. I can take out the plug near the needle and out it back every single time that seems to fix it for one usage.

[@bonniepetersen4405]

We have Primo HTRIO we love it, it's awesome

[@jd_vanskiver]

I'm glad you're enjoying it. I hope my video influenced your purchase decision and I hope you enjoy it for years to come.

[@DODGERS-br8tf]

I’m so excited to try mines thanks 🤘🏼

[@nateitscake88]

How do you clean the k cup side of the unit?

[@diastar7417]

Love it just started using it today!!!

[@vanessagumecindo4445]

Mine keeps freezing up!! Idk why

[@helenunderwood8066]

I have the exact machine. The problem is my cold water hot water is coming out of it. What do I do?

[@arwenrosalie3031]

In another video people complained in the comment section about the coffee being too watered down? Have you tried using it with your own coffee in the little mesh coffee cup that is provided with the machine? Thank you.

[@kachinaferguson3958]

The second green button is stuck how do you fix it?

[@jd_vanskiver]

I'm sure that would be more of an issue than you'd want to tackle. I'd place a call to Primo. They've always been helpful with me. Sorry I don't have a good answer.

[@tinacrump2628]

Any info on how to give it clean out

[@jd_vanskiver]

There is a process to clean out the path that the water travels. If I remember correctly, it involves vinegar but I don't remember exactly what all is involved. If you reach out to Primo, they will email you the procedure. Every time I've called, I've been able to speak to a human and they've been great to talk to amd help.

[@MrLITTLECESAR]

Just got mine today and the door came broken so I can’t close it… was very excited to use it. Now will have to wait again smh

[@curlysensicle9094]

Some have complained that the hot water does not dispense efficiently. Do you find that it would be sufficient to dispense a couple cups of hot water for things like tea or hot cocoa for guests ?

[@bassbullytv5775]

Great machine,. But can get around 2-3 10oz cups of hot water, then you have to wait a bit for water to go up to the unit and heat up

[@jd_vanskiver]

My hot water delivers about 8oz tgen after a 30 second wait... It'll go beck yo heating the water.

[@jd_vanskiver]

If not using the K-cups for hot coco... There is the hot water dispenser to the right. I've have had literally zero issues with this unit.

[@jd_vanskiver]

I can't believe I'm just now seeing this but... as far as the hot, that is a small issue I have found as well. The little water heater/tank keeps approximately (best I can tell) about 12-15 Oz of water hot. There's really alot of stuff packed in this machine. I'm gushing that in order to keep more water hot for on demand use, the overall size of the machine would also increase. I have found that for my coffee cup (13oz) I use the 6oz button amd swap the k-pod immediately after it brews the first 6. If I have company, it's kind of a drag because someone is waiting for the water tank to heat back up.

[@TheresaCissna]

My machine was working great, then the red heating light started blinking. The hot water side dispenses hot, but the coffee option does not work and the light won't stop blinking.

[@bassbullytv5775]

Everything was working great purchased in October and now just stopped sucking water up to the unit, compressor is on but doesn't take water up, how do I fix this issue? Love the machine when working

[@jd_vanskiver]

So sorry I have missed this comment until now. If youre having an issue with water pumping... I'd certainly reach out to Primo. They are very consumer friendly.

[@tedothedon3432]

Same thing happened to me now what did you do to fix it please

[@glendaflowers6049]

I love mine.

[@tedothedon3432]

How to clean it mine stopped working

[@mjcp25]

Great review , told me everything I wanted to know , now that u had it for a few year can you tell me if it's still working ? Any problem since ?

[@jd_vanskiver]

Well that was definitely several years ago. But what I can tell you is to date, my second machine has officially died as of about a week ago. So I did order my 3rd machine. So in the last say 10 years it's seems to be an average of about 3 and a half year life expectancy by my calculations. Is it worth it? To me yes, here's why... I really enjoy the machine and the coffee is superb. In addition I'll add that if you visit Primos website, find the hTrio machine and stuff it in your digital cart... then never check out but make sure to sign up for email notifications.... Guess what happens? After about a week of their customer support or who ever takes a look (I honestly don't know who BUT) after about a week of this thing sitting in your cart somewhere in cyberspace, then Primo will send you an offer for like 40% off. That's what I've found anyway. I say this because it seems to be the trend. Like I say it's my 3rd machine in about 10 years, but thats for home. I also bought 1 for my shop (small business) I bought 1 for my camper and I also bought 1 for my (at the time girlfriend, now my) wife. We've had hers for pushing 4 years. Anyway in total I've bought 6 of the hTrios and I can't say as I regret it at all. Sure, I'm hoping for the longest life possible and since we can put people on the moon and I personally build RC (Remote Control) lawnmowers, then I'd hope someone can built a machine/water dispenser w a K-cup dispenser that'll last much longer. Fingers crossed.

[@Ratonc2]

My k cup dispenser is not sending out the hot water. The motor turns on just no water. Yes, hoses are plugged correctly!

[@jd_vanskiver]

I'm sorry, I'm just now seeing this but hopefully by now you've reached out to Primo. Their customer service so far for me has been second to none. They replaced my dispenser and told me to dispose of the old one. I kept it for our camper.

[@mikeshevlin]

is this a quiet machine?

[@jd_vanskiver]

Yes, the machine is as quiet as a kuerig. Very minimal noise. :)

[@ach0ee]

6-8-10 it always dispenses like 6oz on mine

[@lauraleport2602]

Did this resolve for you? We've had this issue but we get more like 2 ounces.

[@Maggiec101]

What happened if the coffee dispenser ? working

[@kurtyater3216]

Do you have to buy the Primo water bottles or will any 3 or 5 gal bottle work?

[@jd_vanskiver]

As far as I know any of the 3 or 5 gal bottles will work. Not certain though. I've used Primo and ClearWater bottles. Hope this helps.

[@kurtyater3216]

@@jd_vanskiver it does thank you

[@glendaflowers6049]

I live in Florida and have Zephyrhills which is Ready Fresh deliver my spring water. The delivery guy gave me great advice. Roll the bottles as opposed to lifting them from room to room.

[@bonniepetersen4405]

We buy primo water bottle 5gal work

[@mrsdizi1234]

How to remove the drip tray?

[@jd_vanskiver]

To remove the drip tray, with some finess, yet firmly pull straight towards you as you stand facing the machine. Opposite to install of course. It has small outward tabs that hold it in place. I hope this helps.

[@joannanickels5669]

Mine wont dispense the water when I try to make coffee

[@RhoselynJan]

Anyone has the same problem with me? The brewer on my dispenser isn’t brewing properly. Water is coming out everywhere!

[@jd_vanskiver]

I've had an issue exactly as you described with one. It was left in my camper over the winter. I suspect it must've frozen somewhere inside. The hot and cold still work as they should.

[@jamesparis6956]

As the water is about to finish its fill amount in the coffee dispenser it spits and spews the ending amount all over the back of the work station. Makes a brown coffee mess under the machine and in the water bottle storage area. Primo says it is not a problem they are familiar with. I have been reading something quite different. I like the machine and make alot of coffee. I just got to put up with the mess.

[@veronicaperez9864]

My cold water is not cold at all. Help!

[@cherylcampos1117]

Stop saying POT! It's your cup silly!😲

[@jd_vanskiver]

Haha... 😆

[@ViktorLucca]

The 6 8 10 oz buttons keep blinking on me after I make coffee and it doesn't brew correctly anymore...anyone know how to fix that?

[@charlesbutler7598]

You find a fix for that. Mine just started doing that this morning!!!!!!

[@PEBBLESooo]

My husband just picked ours up 50+ miles away..... I'm so annoyed! The contact tab button that is on the inside bottom door is just dangling and tabs are broken (box was never opened prior). Door pops open and doesn't stay shut and RED blinking light for the hot water has been blinking FOREVER and water isn't getting hot. With traffic took 4 freaking hours to drive up and back to have this NOT WORKING!!! You can say WE ARE NOT HAPPY!!!!!!!!

[@jd_vanskiver]

Hello Marylou, I'm very sorry you're already experiencing issues. Call Primo, they'll make it right. I m in no way affiliated with Primo. I've had mine now for several years and I do have to say that it's my most valued item in my kitchen. Also, I purchased one for my mother for Christmas last year and hers also works flawlessly. Note* Something that I did learn... Visit Primo's website and locate the hTrio dispenser. Don't purchase it yet. Instead sign up for their newsletter and ads. Then keep an eye on your email. In about a week you'll receive a coupon for 20% off. Definitely worth the wait. I hope this helps. Primo does stand behind their machines. I wish you the best.

[@jamesparis6956]

the door has to be taped shut. there is a switch inside of the door that mis-aligns and will not pump the new water as if the door were not closed. That needs to be inspected.

[@Kay_Taylor]

6 ox button not working

[@joannasponaugle6909]

Great until it quits pumping

[@jd_vanskiver]

Ya