The REAL reason your Portal is lagging

[@murphyebass7837]

I was having lots of lag, drop in connection etc. I wired my ps5 instead of WiFi and the portal now works perfectly well. Edit, I should mention I hard wired my ps5 to a mesh device in my living room that’s not hardwired to the router and it still worked. Not sure how but it made a huge difference. I was getting 90mps wireless with the ps5 which in its own rite should be ample but it was terrible. I hardwired the ps5 to the mesh, my speed increased to 250mps and I’ve very very little lag now. Played the portal last night for about 3 hours, was a great experience

[@SlippyMcKnot8472]

Thanks!

[@TheGameFatherUK]

No, thank you! That's very kind of you!

[@mechaboosh]

I love these videos and that you’re starting a discord channel. It’s so great to have a fellow PS Portal enthusiast making helpful content like this. One additional thing that has been helpful for my portal, as well as overall network, has been a scheduled router reboot. For a while, my portal was getting bogged down and super laggy. After a reboot, that was taken care of, so now I have it done weekly. The slightly obnoxious thing is that I have to re-optimize the 5G network frequently as it always defaults to the same, more congested channel.

[@TheGameFatherUK]

That's an odd problem with your 5GHz frequency, I wonder if that's a bug in the firmware? Are there any updates available for for the router? Appreciate the kind words though my friend :)

[@FabianVillalba-jx6tw]

I left my ps5 in Colombia and now I'm playing from a hotel in Argentina. Works pretty well for solo games but for competitive games like COD it is not that well because there is some input lag that affects the aiming part

[@MrsBlaileen1]

It’s definitely concerning reading the number of user complaints about the right thumb stick failing or not working.

[@MichaelDoran23]

You answered my question about the return of your portal in this video, great networking advice.

[@shanenaidoo1459]

Amazing video and exactly what I was looking for . Thank u so much ❤

[@TheGameFatherUK]

You're welcome! So glad it was useful!

[@damcrac]

Pretty awesome that Sony recognizes all the work you've done to show how great if a product the Portal can be. Definitely convinced me to give it a to. Look forward to vampire survivors as I watch some evening sports.

[@TheGameFatherUK]

I appreciate your kind words, but I actually think this is how Sony deals with all returns. It seems like they verify that the issue exists, then ship out a new Portal and send the old one to be repaired and sold as a refurbished unit. I don't think I've seen anyone that's gotten their original device back (afaik). Still, gotta love Vampire Survivors, such a great game ❤️

[@onoitzandy98]

What if I don’t own an ps5? How would I fix’s the lag issue?

[@giacintorenta7579]

Will you be reviewing the latest update to PS Portal? Adds cloud streaming but also improve connectivity overall

[@TheGameFatherUK]

Absolutely! I've done a bunch of testing, just need to get some more done on mobile data today. Hoping to have something out in the by tonight :) so far, so good! It seems like the best update yet.

[@jamesanderson4519]

Just purchased one and really struggling. I get great video quality but tonnes of input lag or sometimes if I press the dpad, its over responding like I've pressed it 5 times. Any ideas?

[@guillaumepages4429]

Love these videos. New subscriber here!

[@TheGameFatherUK]

Thanks!! 😊

[@SomeRandomChannelHandle]

I can't decide weather to cancle my portal 30th anniversary What you all think

[@TheGameFatherUK]

I ordered one, I like the look of them. My current one will has a new home to go to when the new one arrives.

[@BoomerBends]

I'm where you are. Ordered one just because nothing else was available after a lengthy wait on PS direct the day of the anniversary launch. I'm now thinking of selling it or holding on to it for potential higher resale value down the road.

[@jeffro1005]

Nooooo !!! Don’t cancel it. These are going to be very rare. I returned my portal but you need to keep the 30th anniversary one. They only made a certain number of the 30th anniversary portals, ps5s, and ps5 pros

[@onigirimerchant]

Is there a way to force the PS Portal to use wifi 5Ghz? Like you can do in the PS5 console? Or even an option to check what band is using at all?

[@greeny1080]

Great video! These have helped me immensely after purchasing a Portal. I have a question about channel width. I'm using WiFiman & at home it shows I'm connected to 5ghz 80mhz & performance is excellent. When i go to my GF's house it connects to 5ghz 160mhz & the picture quality is reduced as is performance . Is 160mhz sub optimal for Portal & should i consider moving to a channel with lower width. If so , how do i do this? Forgot to add, signal & latency shown on WiFiman are both excellent at both locations & very stable. Cheers

[@TheGameFatherUK]

I'm so glad you found it helpful. With regards to your question (which is excellent by the way). WiFi channel widths are a bit of a balancing act; a 20Mhz channel will offer the greatest stability, but at the cost of network speed. On the flip side, 160MHz will offer the greatest speeds, but at the cost of interference (and potentially stability). I've had the most success at 80 and 40MHz personally, but that's taking into account where I live and what surrounds me. Since your GF's network is running at 160MHz, I'd see about knocking that down to 80 and see how you get on. You'll need to log into the router at her house and look through the settings within the WiFi section of the router. It's a bit difficult to be more specific than that without knowing what the router is. But any decent router should give you the option to change the channel settings, including the width.

[@greeny1080]

@@TheGameFatherUK That's great, thank you! Performance is perfectly playable here but it just looks like the resolution is dropped considerably from what it is at home. It looks to be around 720p & is a lot softer & less sharp than at my address. I'm going to give this a try today as I'm here for the weekend. She has the latest ee router so I'm hopeful I should be able to get within the settings & move it to 80mhz. Yeah I don't think I would have purchased the Portal without watching your videos first so thank you. I first downloaded WiFiman to test my network stability then carried out an evening of testing remote play using my phone. Everything was running brilliantly so I went out & bought a Portal the next day & it's been a brilliant experience so far. I've completed 3 games in the first 2 weeks & am blown away with how it's changed my gaming experience. I would say my only gripe with the device is the micro stutter issue but I'm hoping Sony can come up with a fix as I believe it's refresh rate related 🤞

[@TheGameFatherUK]

That's awesome my friend. I have to agree with you on how much more accessible it's made gaming for me too. I'm hoping Silent Hill 2 will be great on it too (I thought Alan Wake II was much better on the TV). I do worry about that micro stutter, mainly because afaik Sony have never even commented on it.

[@bbbbn6091]

Thanks for your video, very helpful, but now that you can stream the ps premieum games, can you have the same problem in this video (with lag and bad quality image) even if your connection is good ?

[@TheGameFatherUK]

Well, it kinda depends a bit on how the network is configured and how the console is connected. After all, the network traffic is still being passed through the same equipment. Let's say that your console and Portal are both connected via WiFi... In that scenario, you might well see an improvement in quality.

[@bbbbn6091]

@ ok Thanks, so my wifi is really good on my ps5 it may lag and have a bad quality image on my portal because of the stability, but I could have no problem in streaming ps plus games in my portal ?

[@leoniehandley2925]

I’m really interested to know if you’ve noticed the camera judder issue? It’s my biggest problem with the Portal. I don’t think it’s an internet/network issue. From what I’ve it’s something to do with the PS5 streaming at 59hz and the Portal being 60hz. Like there is a sync issue.

[@TheGameFatherUK]

That's correct, it's a discrepancy between the refresh rates between the console and portal. I don't think Sony have even acknowledged that the problem exists. Thankfully, my crappy eyesight can't even see it. But I can totally understand people that say it makes the Portal unusable for them. I'm very much one of those people that struggle to see the difference between 30 and 60fps 😂

[@leoniehandley2925]

@@TheGameFatherUK Thank you for the honesty. You may have seen online that this subject is quite the debate. This is my second Portal since launch. I repurchased one hoping it was my network, but having read a bunch of posts on Reddit it’s now clear to me it’s a problem Sony has created. I too haven’t heard them acknowledge this issue. Some people say a software update could fix this but I’m not so sure as I think Sony would’ve done it by now. The judder for me is a deal breaker and I guess I’ll be returning back to my phone for some remote play action 😪. Shame because the hardware itself is great.

[@TheGameFatherUK]

I actually totally agree with you on that. I'm sure they would have sorted it by now if they could have, but the fact that there's such radio silence on the matter really nails it home for me. Sorry it's not worked out for you with the Portal though, it's been a game changer for me at home, but I'm really glad I can't perceive the sync issue.

[@Barelo]

Do you get the srutter that people speak about?

[@batwilliams8886]

I'm having trouble my portal refused to connect away from home on any network even my Hotspot but no problem working at home please help

[@TheGameFatherUK]

It sounds like you need to configure your router to accept the incoming connection with port forwarding. Before you do that though, check that your isp isn't using something called CGNAT.

[@batwilliams8886]

@TheGameFatherUK ill try it out thanks I'm gone mostly so I need this on off time

[@Ice_2192]

Its funny how you upload this video and just a few days ago i was trying to find out how to get rid of lag when streaming rebirth on my ps5 to my steam deck. I used to have it in my living room where i played psvr2 and was connected via ethernet but i always prefer to play on my larger tv in my room. Trying to find a better channel for both 2.4 and 5 is very difficult due to living in an apartment condo.

[@TheGameFatherUK]

Yeah it can be really tough to find quiet channels in built up areas. One of the drawbacks of the Portal is its lack of support for WiFi 6 which would have helped with that somewhat for those that have it.

[@BigNate3x3]

What app is that you are using to check WiFi ?

[@TheGameFatherUK]

WiFiMan is the name of the mobile app (Android only). The other tool is built into my UniFi router.

[@BigNate3x3]

@@TheGameFatherUK oh I see then well don’t have android 😭 but thank you I been wanting to get a good router before I get a portal. But would want a app that can help me know if my router has those type of issues

[@kristjankordic]

If i connect through hotspot 5g i then probbably dont need port forwarding as my ps5 is wired.

[@TheGameFatherUK]

Connecting via 5G is really still connecting from an external internet connection. It might work great without needing to do anything, but if it doesn't Port Forwarding is a good bet 👍

[@infinityGtd]

My ps portal all of sudden get laggy since I use it playing wukong game for 200 hour was perfect now it get laggy so piss

[@redcaps8]

What's a ruuuter?

[@TheGameFatherUK]

I suspect you might be more familiar with it being called a row-ta 😉

[@yobro0359]

Is the WiFi test app available on IPhone?

[@TheGameFatherUK]

Unfortunately Apple lock down what apps can do on iOS with regards to WiFi scanning. The best you'll get is the Apple Airport Utility, but it doesn't have the feature set unfortunately :(

[@Therobster87]

What is the app name?, to measure the wifi

[@TheGameFatherUK]

It's called WiFiMan, it's only available on Android though via Google Play.

[@TheHumanlessGamer]

What is port forwarding and how i can do it?

[@TheGameFatherUK]

Are you playing away from home?

[@TheHumanlessGamer]

@@TheGameFatherUK yes at work

[@TheGameFatherUK]

Port forwarding is a way to tell your router how to deal with certain incoming traffic on the network from outside. So in this instance, it takes the remote play connection data and sends it directly to your console. This video explains how to set it up: kzbin.info/www/bejne/npW2aWeVbddkbNk

[@TheHumanlessGamer]

@@TheGameFatherUK thank u for explain and quick answer *subscribe*

[@8bitpro85]

So many steps just to play the portal 😵‍💫

[@TheGameFatherUK]

It's the nature of networks I'm afraid. They are complicated. It's nothing to do with the Portal, these things are true for any game streaming app/device.

[@8bitpro85]

@@TheGameFatherUK Still thinking of buying one lol. I hope I can score the 30th anniversary edition.

[@TheGameFatherUK]

I'll be forever jealous if you do, I'd swap mine in a heartbeat for the 30th anniversary one. Couldn't justify another £200 though 😅

[@8bitpro85]

@@TheGameFatherUK That's IF it still costs 200! I'm really hoping.

[@TheGameFatherUK]

That's an excellent point, after the PS5 Pro announcement it could cost well in excess of £1000 😅

[@Hxlst]

Worked like a dream for the first 5 days and now it’s utterly unplayable. How does this change over night

[@TheGameFatherUK]

I'd imagine that it's not so much a change on the Portal, but an environmental change with the network. If there haven't been any changes at home (baby monitors, doorbells, microwaves, changes to network hardware or the building), then could something have changed with a neighbour? Either way, the same tests apply, if you can get a stable low latency, you should be fine.

[@kyosukeshidou1370]

My PS5 is connected to my WiFi , its an expensive router and it ran at TOP SPEED most of the time on my PC and Smartphone , it ALMOST Runs at Top Speed on my PS5 .. My internet is 500mbps and I got around 390 to 430 mbps average ... I tried the Remote Play App on my phone and it runs good.. does that means I should Give Portal a try ? will it works?

[@jamin3131]

The hard wire route actually caused me so many problems as it kept disconnecting. Most likely a router issue but wireless has never done this fortunately. Next time i upgrade the router/modem i hope its no longer an issue. Very isolated problem im sure

[@TheGameFatherUK]

That's really weird! I imagine you're probably right though; either an issue with the router or perhaps even the cable or LAN port on the console?

[@jamin3131]

@@TheGameFatherUK it's happening with both my PS5 even directly connected to the router/modem and different cables. Definitely the router.

[@thatsfreakingcool7658]

Cloud gaming is out now and it’s perfect

[@TheGameFatherUK]

Yeah it's been an awesome update!

[@ne0nEneRGy186]

I’ve done all this, hardwired the ps5, on 5ghz, sat less than a meter away from the router and I’ve got more lag than ever

[@eddiecontreras8149]

Same like wtf

[@JeanCarlosDHernandez]

If you guys have a mesh wireless router make sure to assign the portal to a specific satellite. This should help with stability

[@kidbreakhearts]

Get a tp link device off amazon

[@Hauxe]

@@kidbreakheartsI just bought the AV1000 and my network speeds dropped dramatically (500mbps to 40 mbps) when I hardwire to the PS5. I’m so confused

[@kidbreakhearts]

@@Hauxe I have the tp link ax1800

[@franguerra9481]

Imposible conectar al movil

[@TheGameFatherUK]

¿Has seguido esto? kzbin.info/www/bejne/npW2aWeVbddkbNk

[@franguerra9481]

@@TheGameFatherUK pondré ip fija desde ps5 a ver si tira asi

[@Rocko_onionprince]

I really wanted a portal but at this rate if i get one it'd be purely for display. I love how it looks. I wish it was more loved by sony. Its such a pity. I do like your vids though and the internet drops are interesting to look at from a geeky point of view 😂 When i saw the portal i was hoping it would be less of a streaming device and more of a mini console which lets you run ps5-1 games. Perhaps less relied on the internet to play it. Though i guess the 200 price tag would rise to 600 knowing sonys latest blunder with the pro! Better not give em ideas......😂😂

[@TheGameFatherUK]

Only a day after you comment Sony have announced a limited edition version of the Portal 😅 So if you're looking to get one just for it's looks, that's the one to get for sure! Appreciate the kind words about the videos my friend 🫡 and shhhh, best keep that £200 price ticket on the down low, last thing we need is a £600 version 😅

[@Rocko_onionprince]

@@TheGameFatherUK they must've seen my message. I do like the limited edition version but i'm a weirdo who likes to match and the standard white one would suit me fine i think... It's ok. The limited edition will be 499.99. The colour change isn't cheap y'know! (I really hope i'm wrong!)

[@billywonka2469]

Can’t shoot at all in nba 2k25

[@SyamilShahimi]

Remote Play from my Mac: Perfectly fine. Remote Play from my iPad: Perfectly fine. Remote Play from my Portal: Lagfest. All using the same WiFi, in the same room. Sony just made some shitty hardware.

[@NegativSpace-pd6cz]

Yep, and some people can’t see stutter so they think the Portal is a perfect streaming device. Not good for the rest of us who have good vision, there isn’t enough of us and Sony doesn’t care.

[@edgarayala9284]

Just got one and I’m very disappointed tried playing a ps4 game and still there’s lag input

[@mikegyver1967]

Cool. You tell us your home network is.....a crap. My friends and i have no problem at all with portal. Yes we are wired, but not just for portal, but for all connexions ! Tv, firestick, console,etc... I think even with wifi, we'll not have problems.

[@TheGameFatherUK]

I'd say that at least 90% of the problems that folk run into with their Portal (or any remote play device) is because their home WiFi isn't up to scratch. This video shows how to test for that and how to sort it. Wired connections are always more reliable than wireless, but you can have a decent setup with WiFi with good equipment and the correct environment.. My portal has been excellent since day 1, no problems here. But that's not been the case for a lot of people. The issue is that there isn't really any actual support for those people so they just end up thinking "my internet connection is awesome, so it must be this piece of shit Portal", when in actual fact, they've just not understood the problem fully.

[@jeffro1005]

I have wired connection to ps5 and good internet and a very good router. Ps5 streaming to my oled steam deck, Odin 2 pro, iPad Pro,and Lenovo y700 are all better than the portal. And they all use WiFi 6 or better. Now if I had never played on anything but the portal then maybe I would have kept it. Because I wouldn’t have ever noticed the difference. Portal is fine but it could have been a lot better with WiFi 6 or higher.

[@nicho9761]

Playing a portal and your tv is in front of you is wild 💀

[@TheGameFatherUK]

Only for testing my dude :) unless the TV is already in use by the kids/wife, in which case the Portal is a life saver.

[@David-ep7uv]

Diabolical….I only use my PSP during Football season…watching Football and playing the Portal at the same time

[@jeffro1005]

Ps portal uses WiFi 5 in 2024 immediate fail on Sony’s part regardless of what you do. Waste of money immediately returned mine.

[@TheGameFatherUK]

I agree that it would have benefited from being WiFi 6, but I certainly don't agree about it being a waste of money. When your network is setup well, it's fantastic.

[@jeffro1005]

Yeah maybe not a waste of money. That may have been too harsh. I was just very disappointed because most my devices are WiFi 6 or 7. The few devices I use to stream also have screens with high refresh rate. I could just tell a major difference between those and the portal. But at 199$ I guess I should have figured that in. Wish it worked better for me because the ergonomics and size were perfect. Just bummed 🫤

[@joedirt2718]

​@@TheGameFatherUK that person is the type of person that keeps cable technicians with a job lol

[@thatsfreakingcool7658]

Now cloud gaming is out and it’s perfect!!

[@realsong-fake]

Fr. Imagine my disappointment when I connected it to my wifi7 router.

[@NegativSpace-pd6cz]

Portal sucks, it just does. If people just stopped buying it PlayStation might actually fix it, or release an updated model. Anyway, my iPhone streams better for now.

[@TheGameFatherUK]

Sony released a massive update last week that fixed the micro-stutter, added direct cloud streaming and a few other bits. It's a great device and has been very successful since launch. It's not everyone's cup of tea, granted, but most of its criticisms usually come down to poor home network performance.