The Shocking Reality of Freight Brokers EXPOSED

[@attakhan1791]

Bro you’re changing the game for us truckers/ owner ops and companies I had no idea of these things until you started guiding everyone in this industry giving out the real facts and things we can do thank you brother❤

[@NorthAmerican-Trucking-News]

Thank you, appreciate the kind words. We can do a lot with these channels, creating awareness. some get away with far too much (Ronen)

[@williamrobinson6680]

Are you serious?! These are generally accepted business practices awareness -101!! 9th grade economics. Did you really think it's as easy as just wheeling and backing up to a dock?! Lol! No wonder brokers get away with millions! Like taking candy from a baby.

[@charlesperez5401]

As a broker i fully support these actions, keep us honest. People have it backwards, our business is the sell trucks not loads. Truckers keep us fed and we have to take care of them.

[@NorthAmerican-Trucking-News]

Thank you

[@thollins6582]

THANK U SIIIIIIIR

[@drivingwithricks]

This is one of the reasons I left trucking. As an o/o I was getting ripped off by too many brokers. Yes, I can collect from the shipper, but it can cause problems the next time I attempt to pick up a load with them. Need just to get rid of brokers and be done with it

[@johncalvo1743]

The shipper is not going to be pissed at YOU. They will be pissed, but mostly at the broker. You might even land the shipper as a customer.

[@papasmurf1904]

Geeesh......what a nightmare Ronen! Glad you stood your ground man! I have no (zero) use for brokers because of just my own past experiences! Glad you got justice Ronen.....what is fair is fair!!! 👍👍

[@NorthAmerican-Trucking-News]

What is fair is definitely fair!

[@victormanuelherreramacre9571]

ET Transport. I’m a truck owner operator working under Dunavant Sea Lane LLC authority. They don’t offer a tire insurance program. When a tire of the chassis blow out they charge you $1200 to replace the tire. It is a company rule. They don’t offer any tire insurance and the driver pay $1200 to replace a recap tire in the chassis. Do you know any insurance trucking company that offers insurance for owner operator that covers the tires of the chassis?

[@NorthAmerican-Trucking-News]

truckingacademy.us/products/insurance-brokers-contact-list

[@victormanuelherreramacre9571]

Thank very much for the info.

[@Reloadown]

Why this " broker " even exist ?!?!

[@millionabraham2096]

Only god know those blood suckers

[@bows4031]

Probably a Patel

[@JuanGelogo]

Because we live in a free country so solving problems makes money. Most companies that use brokers do so to save the time and trouble of doing the job the broker does. You might believe they do nothing, but in reality they do the qualifying of transporters, which solves a lot of headaches for a business. Many companies I have dealt with could drop 3 to 5 employees that were paid yearly full time salaries and benefits to offload this responsibility to a broker. For transporters brokers solve the problem of finding loads from shippers. For small outfits this is a huge win. If brokers disappeared today, no small carrier would likely exist within the month. Medium to large scale transport companies hire teams to contact companies and go through the sales chain grow trust and get shipping contracts established. They have lawyer teams that write up these contracts while working with their own staff so they are mutually beneficial so they won't drop after someone comes offering lower cost a month later. Load brokers don't get rich, funny enough they have the crab in a pot syndrome though. New brokers will drop the rates industry wide just to secure contracts and there is always some midnight electric fuel pump holding fuel their owner operator from the eastern block ready to drive for 1$ a mile. I know many that call Vancouver Washington area their home base. They use a 20 or more gpm 12v electric pump with a power tool battery and in few minutes they make a cheap load profitable. They are so bad that in ten minutes they will swap out outer drives with you when you go to shower. I had my fuel and outer new virgin rubber drives stolen this way. I was in the truck stop fifteen minutes max. My cams picked up a Romania or Moldovan talking and going to each side my truck. Well basically you should thank brokers cause without them you probably would be a swift slave driver

[@dzenancapra2515]

Meanwhile when its time to pay detention the broker always finds a excuse not to or $35

[@RomeoUrsu-fy9qo]

And got paid between $25-$40 in detention about 30 years ago….$25 being only occasionally…$30-$35 was more like regular… This days $35 is trash money. A brand new truck was under $80k Brand new Pete with wet and all the toys including 46k per axle was about $99k in US dollars Shop labor was between $40 to top $65 ….but $65 was the most expensive. So what is $35 worth compared with those money….it’s worth money for 3 packs of cigarettes….3 fucking packs of cigarettes.

[@dzenancapra2515]

@@RomeoUrsu-fy9qoi agree with you

[@johncalvo1743]

@@RomeoUrsu-fy9qo Don't smoke. It's bad for you.

[@RomeoUrsu-fy9qo]

@@johncalvo1743 I don’t smoke…you do work for a lot less money than 30 years ago 😂😂😂😂

[@rafaelcadena44]

Oh they get the detention, they just don't give it to you. If you're a o/o you can reach out to their customer regarding this and they'll tell you. Well the one's I've delt with have. You'd have to reach out to accting. Not the easiest but worth it.

[@mrrowdy6198]

Brokers are also being a pain with the detentions, Yesterday my driver waited 5 hours at shipper and 5 hours at receiver. At the shipper i told the guy there is a delay cuz the shipper directly told us the product wont be ready until 5pm it was 2 pm at that time. The broker said 3 hours free and then detention will be billed i have a call recording of him. And then there was detention at receiver. After the load deliver we sent them the BOL with the in and out time from both sides he said we dont a detention policy with the customer and that is not mentioned in the BOL ima work on it only with the shipper . cuz i told you about the shipper. But then couple hours late they email us saying we dont have a detention policy with the customer. Seriously 10 hours of delay our 1 load being cancelled 1 load being late. Paying a late fee of $200 on that they are saying they dont have a policy. Im just worried about the freight guard report cuz of the hassle of getting it removed. 😐 Please response and let me know. Many brokers have been playing around with the detention.

[@robertmunizmuniz9157]

Thank you Ron for been transparent and honest. GBY always.

[@NorthAmerican-Trucking-News]

Honesty and transparency always

[@adlialomari5640]

Happens to me I book another load after 2 months and I call the broker I told him you have to pay me for this load and last load you owe me b4 I deliver this load he pay me right away for both after that I stop haul for him

[@chicago23elazig88]

Ronen as a owner operator for 20 years from USA ,I really appreciate it for your act for this crooked jackass broker,I wish you put hes name on it as well we all can stop haul for this jackals so he can learn from lessons, You really deserve to be Chief of MCDT in usa to protect our rights, I love watching your videos really does educated in us ,thank you for your hard work,hope your company’s become largest fleet in USA 🇺🇸

[@NorthAmerican-Trucking-News]

I hope all our companies make honest livings that actually reward our drivers as the cornerstones they are to society!

[@kertonwarren4013]

A broker did this same thing to the company I drive for, they took $600 because I was late. My company then took that same $600 from my check

[@calderenterprisesinc]

it's illegal to take it from your check...sue them idiots

[@truckingwithbigmitch5711]

Happen to me last week

[@beblessed3770]

​@truckingwithbigmitch5711 they'll keep doing it cause you guys scared to take action

[@truckingwithbigmitch5711]

@@beblessed3770 oh I got my money Back

[@calderenterprisesinc]

This is a good story with a good outcome well done. I'm going to had that this person should have been held legally responsible and sued in small claims court...this way these lowlifes in the industry learn to play fair and not steal!!! By not charging them also in court they learn to keep repeating their behavior, but if there's negative consequences to their stealing then it may deter them. If they know they will be taken to court and fined and have a record that can be publicly used to expose them they might stop. No consequences...No behavior changes with true criminals. They should be forced out of our industry for everyone's sake. Guaranteed the lowlife has done it before and is doing it right now to another working person/company. Disgraceful trash. And yes I use the legal system...and have won in court for criminals stealing MY money...and have ruined the criminals reputation in more ways than one. We found out in court just how many more victims there were, but it stopped after that!!! Theft is theft. It's funny how a guy gets thrown in prison for stealing $5.00 bucks from a persons purse or wallet and these criminals in the office steal far more and most don't get any jail time...this has got to stop. We all need to man up and protect our property from thieves.

[@johncalvo1743]

EXACTLY. The reason that scumbag brokers get away with this is because people LET them. Most owner operators are either: A) Ignorant of the law, B) Uninformed when it comes to trucking business practices, C) Scared of taking on people bigger than them. I successfully went after Amazon last year and WON. The broker went out of business so I made Amazon pay me. Read my story in these comments. That happened to me just last week.

[@strixt]

Wow, fascinating look behind the scenes! Crazy they can do these things and some people wouldn't even try getting a better resolution.

[@Jose-gq8wc]

Great Video, by the way. You are helping a lot of the newer drivers. I think it's great what you put out there.

[@NorthAmerican-Trucking-News]

It's our pleasure!

[@rafaelcadena44]

Thank you Ronan for the knowledge... I always knew we could go after shippers and receivers if broker's didn't want to pay. What I didn't know was that there was case law on the book's. That in itself is a major gem and let's all three parties know that you know your right's and law and mean business. Definitely respect you for sharing this knowledge!

[@NorthAmerican-Trucking-News]

Thanks for watching!

[@DavidTrucker-lo4bs]

I keep a DNU notebook. I also post Google reviews and Dat. They will never hear from me again.

[@NorthAmerican-Trucking-News]

That's the way1

[@kenfreed614]

Assembly line, show freight, crew waiting, sail bookings are exceptions, but in the majority of cases the end user derives the same benefit with little or no detrimental effects whether freight delivers Monday, Tuesday or Wednesday. These unfair fines and holdbacks are simply strong-arm revenue generators.

[@NorthAmerican-Trucking-News]

They really are!

[@hector2294]

Amazing content! Thank you for sharing it. I had a broker or two doing it to me.

[@re4477]

These vids are golden. More and more I see the other side of the fence!

[@NorthAmerican-Trucking-News]

That's the goal

[@Jose-gq8wc]

I have gone through one just like that. They said I was late and told me the time that I arrived. it so happened that was when I was mt and tracking quit working when I arrived the bill had arrival time by the receiver and signed. We when round and for bit until I bill the shipper for the whole freight bill because I wouldn't except partial payments. Also stamp the bill with your company credentials it works

[@NorthAmerican-Trucking-News]

Thanks for sharing!

[@divineflamebathworks3730]

Wish they would pay my det.pay they know I was sitting over 8hrs on Many loads now they tend to ignore my emails

[@skozer22]

Great video. I saw you responded to my last comment. Thanks. You do good work. You should create a series with the same title as this video but add the episode number at the end. I don't think we will live long enough for this topic to be fully discussed.

[@NorthAmerican-Trucking-News]

Thank you for watching, and coming back! And thank you for the idea! 👌🏼

[@plmoreno]

Thank you a lot for sharing this with us Ronne, most of the time brokers like this take advantage of small carriers!

[@treyfeeley2519]

What about driver detention? Do brokers pay when driver is held at shipper for hours???

[@NorthAmerican-Trucking-News]

Most often, they don't

[@usmanb1850]

Brother ,thank you so much for all you teaching Us here !!

[@NorthAmerican-Trucking-News]

It's our pleasure!

[@franciscopacora]

Good for you Ronen and your company, I'm glad you put that broker in his place. learn so much from your videos! Great content

[@OliFrantz]

Thank you sir,OLI services,LLC

[@NorthAmerican-Trucking-News]

Thanks for watching!

[@williamrobinson6680]

A better arrangement is available. The most legitimate arrangement would be, since the final contract rests with the driver responsible with load in hand. Start by paying the driver CASH (app) in hand. The driver will divide the pay from the customer, in the appropriate payments to the broker, carrier, and how ever many brokers are involved in all this.....mess.😊 Yes, novel concept. The driver moves the freight, so pay the driver FIRST (CC'd with customer/shipper negotiated rate). The CONTRACTED driver now pays the "help" after miles, fuel, expenses and hazard pay has been deducted. How 'bout that?!

[@NorthAmerican-Trucking-News]

Ouuu, pretty interesting!

[@fade7985]

Thank you RONEN

[@NorthAmerican-Trucking-News]

You are welcome!

[@frankzimmerman4391]

I had a broker that would not pay me. I called the shipper directly and got a check directly from them.

[@void308]

This channel is gold. Thanks ET transport

[@dushan86]

I have a situation in which a broker is ignoring our request to pay 2 layovers on the load that had a reefer unit sitbwith the product running continuously because they messed up the appointment. Can we apply the same tactics and hold the shipper liable for those layover charges?

[@rainey4035]

You have to get revised deal agreed to while you have the load on and cut the power if they don't agree. After they have to product your leverage is gone.

[@dushan86]

@rainey4035 they agreed to pay these layovers trough email conversations but now they are MIA

[@johncalvo1743]

@@dushan86 Send them a strongly-worded email demanding the layover, or you will go after their customer. Believe me, you WILL get paid.

[@NorthAmerican-Trucking-News]

Yes you can

[@adamsmith5904]

I am a owner op of a lil 16ft box truck I am in region 4 and I could use some love!!!

[@NorthAmerican-Trucking-News]

Sending some love your way friend! Hope this industry treats you well

[@michaelzimmerman5151]

expose this crummy brokerage we need to expose the crookedness in the trucking industry starting with the crummy brokers

[@NorthAmerican-Trucking-News]

Thank you

[@overdp]

Thank you for your service sir..

[@NorthAmerican-Trucking-News]

Thanks for watching!

[@robertovillalon2841]

Thanks for another great video!!!

[@NorthAmerican-Trucking-News]

Thanks for watching!

[@andrewnyduch]

PLEASE HELP. I was dispatched a job under a lease agreement. The person who I was dispatched to work for went MIA. I reached out to the actual broker who was on the BOL and they chose not to help and told me to go after the other party since they have paid them. This was within two weeks after the delivery. Now both party went MIA. I have the Rate Con and signed POD in hand. All emails and conversations along with the lease agreement. What should I do now? I am frustrated and confused. I am in the hole 3k running all 3 loads for this brokers. CO to FL, FL to CO and CO to NC, NC to SC.

[@markray4327]

Outstanding! 👏🏼

[@garyroach3479]

Number 1 thing is don't do broker work do direct shipper or direct customer freight work then u don't have that issue plain to understand

[@cubanito48]

Thank you sir.

[@NorthAmerican-Trucking-News]

Thanks for watching!

[@MrVitaliy93]

Ronan, got a question for you, what if the broker says either you accept or you receive a FG report, what to do? We got reduced 80% before for a late delivery 😢

[@NorthAmerican-Trucking-News]

We have resources to remove freight guard reports. truckingacademy.us/products/freight-guard-removal-guide

[@kylepopell3585]

Great story

[@NorthAmerican-Trucking-News]

Thanks for listening

[@facefromda704]

Good job 👏

[@NorthAmerican-Trucking-News]

thank you

[@BobirJon369]

That brokers must be a pre certified by towing companies

[@demigxd5854]

lowering rates and stealing money that’s some shady low down work

[@NorthAmerican-Trucking-News]

Right?

[@jorgesaenz2745]

I Got deducted $500 out of $1,200 Because we didnt scale empty/loaded,,,, thoughts?

[@bnushi99]

Wow. That's awesome thank you

[@orhanmahmuti4873]

Good job Ronen

[@lphenterprisesllc7286]

Great Job brother!!!

[@NorthAmerican-Trucking-News]

thank you!

[@krashanb5767]

Figure out how to get paid for detention. And no, 35$/h is not enough 😅

[@NorthAmerican-Trucking-News]

Possibly

[@ShaleenLemuel]

How do you deal with rude brokers??? If they don't get the rates they want, at times, not a lot, but i have come across them being very aggressive

[@reggaeriderr]

How long did the whole process take

[@balinlievense9796]

Do you think a certain amount deducted is fair? If so how much?

[@NorthAmerican-Trucking-News]

yes, as long as something was deducted from the broker, the freight broker should not have penalties for ...... No tracker, ontime delivery, Driver not picking up the phone. and whatever else they have made up along the way.

[@nite7295]

It be fun to know the brokers name

[@NorthAmerican-Trucking-News]

It would, wouldn't it?

[@mehmoodanwer974]

Keep all loads online for bidding like airline industry

[@JohnRyan-t1d]

Had it happen many times

[@NorthAmerican-Trucking-News]

Sorry to hear that

[@Saidoromo2024]

Amazing 👏

[@hakobmoroyan3008]

Thanks Ronen, but please give us the name of this (Mother Father) broker!

[@jesuscoronado3307]

is this available for international companies? meaning mexico?... or this Bill of Lading ACT its only between USA Companies?

[@johncalvo1743]

The Bill of Lading Act is in the U.S. Code.

[@NorthAmerican-Trucking-News]

The BoL Act is for the U.S. yes

[@vahekirakosyan5257]

I have similar situation that happened to me regarding check calls. Broker deducted $600 over daily missed checked calls without ever warning us. What can I do? I have tried to email but got ignored.

[@johncalvo1743]

Go after the shipper. You are not BEHOLDEN to the broker. Your job is to pick up and deliver the load in the prescribed time. If the broker wants check calls, then they either need to CALL YOU, or they must furnish you with a tracking app like Macropoint. If you go down that path where you have to call the broker every time they want, then that means they can impose other conditions. What happens if they require you to call them every two hours and you don't? Can they dock your pay? Well, if you signed the ratecon and it says this, then they CAN, right? What about if the ratecon requires you to wear a blue shirt, and you wear a red one? Do you see where I'm coming from? Before you go to the shipper or the broker's customer, let them know your intentions. You would be SURPRISED how quickly they buckle when you threaten them with this. Make sure you have a paper trail.

[@vahekirakosyan5257]

@@johncalvo1743threatened me with Freight guard if I email shipper/receiver. Not worth it for $700.

[@MidlifeTrucker-ThomBell]

But Ronan, if you agreed to the $200 per day, why do you in feel you don’t owe it?

[@danielgandara2669]

What’s the name of broker

[@NorthAmerican-Trucking-News]

👀

[@angelchoto4951]

Love you brother 👍👍

[@NorthAmerican-Trucking-News]

thank you

[@felixsuazo8182]

Share broker name

[@MaxDamage-bh2os]

BROKERS MUST NOT EXIST!!!

[@ericrudni9809]

Youll go out of business , you can’t get shippers obviously

[@NorthAmerican-Trucking-News]

Until shippers and carriers have an easier time finding each other, I'm afraid brokers must

[@ericrudni9809]

@@NorthAmerican-Trucking-News you seem to crap a lot on brokers yet have your own. You are creating a negative narrative about brokers to many carriers 🤨, yet you know they play a significant role in the industry yourself Ronen

[@NorthAmerican-Trucking-News]

We don't create a negative narrative about ALL brokers. We simply respond accordingly to those who are crooked. There are many brokers whom we have had great experiences with and continue to work with today

[@MaxDamage-bh2os]

@@NorthAmerican-Trucking-News And that is your biggest mistake! They feed you feces, you are gladly eating it!

[@jt_dolla_signs]

Tell them to bring me my money!😂

[@NorthAmerican-Trucking-News]

But half a rate con is actually crazy work if you think about it

[@TruckingTogether]

🙌

[@ertrucker3951]

🎉🎉🎉

[@NorthAmerican-Trucking-News]

Thanks for watching!

[@JohnSmith-io2rl]

Thieving brokers are skimming off 60% of the load BROKERS=THEIVES

[@dft28740]

Probably serbian or something like that sounds like something am expat from that region of the world would do

[@muhammadrazakhalid2083]

TQL is fucking bad always giving claims and didn't even answers

[@NorthAmerican-Trucking-News]

Wow

[@kirkbeyer3916]

I have to say that I usually agree with you Ronan, but in this case, I simply can't take your side. I agree the $200 charge for tracking was unfounded, but late deliveries do have huge financial impacts. You are only assuming the broker was not being penalized, but even if they weren't, is it not reasonable to have incentives in place to ensure companies fulfill on their obligations? Even if the broker was not penalized directly on this load, do you not agree their is reputational damage caused by late deliveries? And if so, should they not be compensated for that? I'm sorry to say, but in this case, I feel you leveraged the client against the broker unethically. It's easy to make excuses as to why you don't honor the terms of an agreement after it doesn't work in your favor, but true honor comes from living up to what you agree to when things don't go as you hoped.

[@krashanb5767]

These are not expedited loads.

[@kentr2424]

You do have a point - but a driver getting sick enough that he/she can't safely drive is not within ET Transport (or the driver's, really) control. Deducting HALF of the agreed rate is beyond excessive, and ET Transport did advise the broker what was going on. ET also delivered the load as quickly as they could. Yes, a penalty to ET may have been appropriate - had the situation been within ET's control (truck breaking down due to poor maintenance, assigning a driver that didn't have the hours left, things like that).

[@NorthAmerican-Trucking-News]

To address a few things. We did not act under the assumption that they weren't penalized, but no documents supporting that they were were presented to us. As stated in the video, had such a thing happened, we would not have taken any further actions. However, also bear in mind that we consulted the shipper directly explaining the situation. If the shipper had let us know that they were financially impacted by our late delivery, we would have also dropped this case. However, no such event occurred. Instead, we were deducted $600 purely by the broker's discretion. The fact of trucking is that things happen. If an accident occurs and causes a massive delay due to traffic and late responders, should the truckers be penalized for late delivery? What about if the trucker was ill? What about breakdowns that can happen at random at times? Things happen, this deduction was not necessary and that is precisely why we went after them.

[@kevinsulivan5717]

So i guess you made that story up so you can sell your kit . Nice try

[@johnnykash4540]

Think so?

[@x3agaming103]

IEL 😂

[@NorthAmerican-Trucking-News]

Thanks for watching!

[@aytay4671]

I get what you’re doing but remember brokers watch your channel also.. and a lot will pass after seeing this type of overreaction

[@NorthAmerican-Trucking-News]

We have a great reputation working with reputable brokers for 18 years now. We don’t have a problem with Fly by Brokers not using our service. Remember the wold is round, it was just 18 months ago that they were begging for our trucks. It will come back around again. Nobody should tolerate these types of unlawful deductions.

[@m6v108]

When you have 100 power units every dollar missing from the rate con cannot be sweep under the rug. You have to go after them or they will get used to it. If your owner operator and you let it slide it will be a big hit in the long run.

[@aytay4671]

@@NorthAmerican-Trucking-News sure. Or with capacity where it’s at now more brokers than you think will see you as not worth the risk. If you’re counting on another covid for higher demand of your trucks all I can say is goodluck

[@aytay4671]

@@m6v108he could have done all that without a video though. Imagine what he’s doing that he doesn’t show on here. Def burning a lot of bridges. Even ones he hasn’t crossed yet

[@victorcastillo9413]

You brought the whole thing onto yourself, YOU SAID the broker was a crook and you STILL hauled his load

[@glennbrooks2848]

Thank you Sir.

[@bernchyu1181]

Thank you sir.