When I look at reviews I pay more attention to positive reviews over negative reviews. I used to work at Home Depot and we called this “anger bias”. When you do something good for someone they thank you and say they are going to leave a good review with your manager. They leave and forget and you never see that review. But if you piss someone off they are going to go STRAIGHT home and get on the computer and blast you. 100% of the time. So the reason I pay attention to positive reviews is because someone has to be truly blown away to take the time to go home and write that positive review.
@perpetualoffence15413 жыл бұрын
I would have agreed with you but I have recently learned that many businesses are actually paying people to leave 5 star reviews on their services/products.
@srv33552 жыл бұрын
People are always faster to complain and bitch then ever to say anything good, its sad but true
@justintime44669 ай бұрын
@@perpetualoffence1541there are companies that promote that they can help you get rid of bad reviews. I believe they generate a bunch of positive reviews to drown out the bad ones.
@Zitzna4 жыл бұрын
100% spot on! Everything he’s talking about I’ve been doing for the last year and a half with my detailing business (Zitzner Detailing). I started very cheap to build my client list. Slowly got better. Learned more. Raised prices. Lost customers but gained better ones with cleaner cars (less grunt work). Consistently posted multiple times a day on Facebook, Instagram, Snapchat, KZbin now. The best way is #1 you gotta do good work. #2 is marketing as much as you can. #3. Word of mouth is huge. I give a $10 referral to each person someone sends my way and keep track
@midnightmystery5444 жыл бұрын
Totally awesome!
@wilsonautodetailing4 жыл бұрын
Couldn't have said it better myself! Awesome thinking outside the box with the referral discount
@Zitzna4 жыл бұрын
Wilson Auto Detailing that was my girlfriend’s idea. I give the credit to her ❤️😊
@Zitzna4 жыл бұрын
Midnight Mystery thank you 🙏🏻 🙏🏻
@kades35684 жыл бұрын
Hey! These videos are more than incredible. As a new guy getting into the business, I watch these videos and take notes, as they are not only extremely educational, but as practical as they come. One quick question for Luke or anyone that reads this, what are some things I can do to decrease drying times. I find myself limited, especially with this Illinois humidity, and waiting on seats, carpets, and mats to dry. Thanks a ton!
@jawbreaker0074 жыл бұрын
Great vid...I focus on what's dirty first, while my energy level and focus is high. Also communicate with the client as to why they called or what they feel is the area of concern. Most importantly is to inspect the vehicle prior to starting. To minimize your exposure to liability. Take photos and text them to the client. Always have an electronic document of any damage. Enjoy the day everyone. 🍻
@anantpoddar3104 жыл бұрын
This is awesome! Most folks are so focused on growing their business rapidly, that they forget that they have to grow profitably too.
@inaj273 жыл бұрын
I love detailing cars , it’s so relaxing to me. When I see another car that is kept clean in a detailed way makes me smile . Love your videos
@VIDEOHEREBOB4 жыл бұрын
For a young guy, you display an truly impressive business acumen and work ethic. Surprised that you don't have others working for you. But then again that may not be a goal. I respect you highly.
@sylanderhopkins66652 жыл бұрын
He said he tried others working for & they just didn't have the passion nor cleaning ability like him
@alm92952 жыл бұрын
@@sylanderhopkins6665 👍 soo true . If your buiness is your passion, Nobody will respect your buinesses better than you .
@TraMENDEZ_TRANSFORMation3 жыл бұрын
Stop saying yes to the 90% when you can be saying yes to the 10%, that hit hard bro! Amazing information! I’m starting a mobile detail service this weekend, I’m going to implement this! Thank you so much!
@jalenmills1133 жыл бұрын
How’s it going so far man?
@TraMENDEZ_TRANSFORMation3 жыл бұрын
Man! I am in the final steps of being licensed and launched. I have been doing a few family members vehicles including headlight restoration and I have learned a lot. I procrastinate a lot… and I think it’s because of the fear of the unknown, but I really enjoy detailing and want to start making real money. I should be up and running by this weekend or next week. I also need a couple different ways of receiving payments. Man, this comment was two months ago! Sheesh, I need to get focused! How about you man? What’s your journey looking like?!
@jalenmills1133 жыл бұрын
@@TraMENDEZ_TRANSFORMation hey man you got the spirit and that’s what’s it all about🤟🏾 I’m just getting started with just detailing around the neighborhood to see if I’m feeling it or not but hopefully I’ll be making some good money in a few weeks
@sergiohernandez24593 жыл бұрын
Just started detailing vehicles and my main focus right now is interior work. I'm very OCD and find myself wanting to have everything perfect. This video gave me some very good information and hopefully will help me not be so OCD while I detail the interior.
@getawaydreamer2724 Жыл бұрын
Get some brushes, and a steam machine, micro fiber rags. You can get it all this way.
@nopiatl2 жыл бұрын
I have been detailing this way for so long thank you so much for making a video like this. I've always believed in quality over quantity and my details range from $200 to 250. With Interiors just being 150.. that is a really good work week
@jonmessenger10793 жыл бұрын
Yes I'm implementing it. This video alone has answered so many things I felt while Detailing vehicles and I think anyone who is even taking the time to think and plan out such a task should take the time to watch and really listen to this video. It can change their entire outlook and the level of confidence they have in themselves to believe that they can do this. Thank you.
@stitchergary4 жыл бұрын
You are going to be a success no matter what business you focus on...You have a business acumen that can be translated across the board... The suggestions for those in the detailing business shows you care about others and their success..thanks for the video...
@SpartanCevon Жыл бұрын
IM 100000000000% satisfied with this video it has truly shown me what I need to make sure i do I cant allow a limited number of customers determine my price its a Mindshift change to instead find the right customers who will say yes, I don't need to spend on business cards, flyers i just need consistent facebook post and word of mouth, getting reviews will be vital and I cant start with friends and family to entice real clients and create my funnel they also provide much needed practice at no risk helping me with logistical issues in the future
@dpak78164 жыл бұрын
This 45 minute video, what I think is one of the best detailing video ever made. I am hooked and I feel like I can be a detailer too. Thank you.
@natebramlage554 жыл бұрын
Something I figured out a while ago is to understand the customer. Some people are very detail oriented and what their car to be perfect. These are the ones that you can charge more and spend more time on the little things. But moms who don’t want the expensive stuff done and just want their car cleaned are only looking at 80-90% of the vehicle. There’s no point in spending lots of time on the 10%, just do the 90% well. This saved me soooo much time on details and greatly increased the money I make per hour. I will be implementing the strategy to get more reviews though!
@XXskaterkidXX5642 жыл бұрын
I started mobile detailing this spring i only have 2 days a week to detail as i work a 9-5. but im happy to say ive made back my original investment and some. I am averaging 40-50/hr per job. ive reinvested some in new products and equipment to make my life easier and more efficient. Im geared up for the spring but i also have some work lined up for the winter which i wasnt even expecting to have. As i watched this video i realized ive been doing a lot right just from trial and error but there's so much more i could be doing and capitalizing on. Ive leraned a ton so far and i just want to say your videos have honestly helped so much. They are truthful, realistic, to the point and very informational. Thank you brother. ill be entering the youtube space hopefull this spring also! great video man
@M.D.MobileDetailing8 ай бұрын
This is really great information. When it comes to making quick work of areas that don't need a ton of focus I find that using a high quality rinseless wash, like DIY Detail is a huge time saver. Great for door panels, door jambs, dashboard, back of seats, anything you want to quickly clean and not spend a ton of time removing product or buffing down.
@debbiesanderson41882 жыл бұрын
I would definitely pay $200 for your service as you show online. I paid $150 for a guy and got taken big time! He didn't even wipe the windows and dash clean, among other things. Glad you are conscientious in your job
@JesusHernandez-cq7yl11 ай бұрын
Yes I'm implementing it ! I have just started my own detailing business.as of right now just the weekends because I do not have enough clients yet during the week so I work in a different job during the week but hope to some day have more clients. You give good tips and info thank you!
@richardwakefield59024 жыл бұрын
It’s seriously incredible how much content you put on this channel on a regular basis. High quality stuff, long videos, it’s really impressive. Thank you for what you do!
@elijahjones8351 Жыл бұрын
Cocaine is a hell of a drug
@startingtech39003 жыл бұрын
thanks luke i made 1500$ the last two weeks appreciate your motivation and wisdom
@medicms20014 жыл бұрын
I’m close to opening up my first shop and I want to say I truly appreciate the business portion of your videos. There’s stuff I have never even thought about but I am now. I am implementing 👍
@roscobaatjies22322 жыл бұрын
We at Outlaws plan on getting our own property and starting a detail shop, while I train guys to service clients who wants there cars done at their home while we focus on the clients who don't mind having their car at a shop.. we intend on eventually purchasing a trailer to haul 3 or 4 cars to pickup clients cars like Bentley or later model SUV'S so we don't drive their clean cars back to them in the dust, (while on the trailer well cover them in car covers / sleeves made from soft materials it's our plan and it's going to happen.
@genishiachuck7029 Жыл бұрын
Massively appreciate the value you give with your channel!
@armandorubio6192 жыл бұрын
I'm implementing! I casually DIY detail for friends and family as a hobby so I'm not formally in the detail business. but this is a practical marketing tip that's kinda universally applicable for most businesses. found much value in your video brother. Keep up the solid work. If I ever decide to go into the business I know exactly where to come for the road map.
@kjaydub Жыл бұрын
Same!!! Hopefully cut down on the “well, I’m going to need your vehicle for the weekend, cuz this gonna take a while” 😅
@andrikketeri11073 жыл бұрын
Thanks man! I’ll be implementing these practices in to my business model.
@travisjohnson70473 жыл бұрын
I will implement this with FB business, I already have a Group page and have likes and good comments from my already handful of regulars, but I need to work on other areas of my work that I see how you address more with less product and less effort, I am still learning how to distinguish what needs more or less attention, but I really appreciate your sharing! Helps a lot, so I will continue learning from these and implementing your plan to generate the kind of results you are getting
@Ynot72-x6o3 жыл бұрын
Today i just finished setting up my water tank and pressure washer in my used van i bought got the van wrapped This week ill be heading out for the first time so many times i felt like giving up but what got me to not give up is watching your videos Ive been homeless for the past two years This has been a struggle to get this far I have majority of the products ill be using So far i have the mytee extractor Maxblaster ozone generator 3500 quiet generator Vacuum Torq buffer A cordless polisher Im so excited this weekend ill be washing my relatives cars for free of course
@Not.Ferrnnzz3 жыл бұрын
Nice to hear! I wish much success for you. Best of luck m!
@thumperjdm4 жыл бұрын
So frustrating that only 1 in 10 viewers is "Smashing the Like Button." Good info Luke!
@mobiledetailingchannel2067 Жыл бұрын
Good video! I’ve been detailing since 2006 and im still learning all the time! Thanks
@justinflownow2 жыл бұрын
Dude you are the energizer bunny. Your fire and wisdom rock.
@roscobaatjies22322 жыл бұрын
Yes we implementing this ,my wife and I are in this game together "OUTLAWS MOBILE CARWASH AND AUTO DETAILING* she works on the interior while I do the exterior. We've got our fb page, Google page and Yelp, but we have failed to ask our clients to leave reviews something we recently started. We detail 3 to 4 cars a day ,bringing in +- ($2500) per week full detailed claybar, ceramic, the works for $215.00 at our clients place providing our own water, generator for our machinery, air freshners with our brand on them ,our aim is to make our business a household brand and it's working thus far in the state of North Carolina. Thank you for sharing your advice. I prefer polishing the windows in the sun tho to track back incase of a hairline Streak.
@ashleighoden6547 ай бұрын
This was so helpful!! We just started our detailing business and I’ll get so mad because I feel like I can’t get it clean enough and I feel like I have to get every little thing
@bigjallday4 жыл бұрын
Yes, I’m implementing this.
@danielgrattan23532 жыл бұрын
Great Video. This is going to be my Second career after owning another business for 30 years.. Awesome tips.
@lilian.thyssens3 жыл бұрын
I will implementing this for sure !
@CrisbysHangout Жыл бұрын
I know this video is a few years old but im starting a mobile detail business soon and yes!! I will ne implenying this thank you
@alaury134 жыл бұрын
Yes I’m implementing it homie. Good video. I’m in the process of launching my detailing business now. I love to see young men getting down to it with detailing. Much respect homie l. 👊🏾
@jalenmills1133 жыл бұрын
How’s it goin so far?
@iflyhelicopters Жыл бұрын
Yes, I’m implementing it! Thank you sir 🙏 really eye opening thank you
@stringdemup4704 Жыл бұрын
yes im implementing it.
@tristanlanier56412 жыл бұрын
I think you're spot on with that percentage example. There's a rule in business called the 20-60-20 rule and it basically says 20% of people will always say no no matter how skilled you are, 20% will say yes to anything and the other 60% are where you need to practice some good salesmanship to create a good client base.
@addisonsteele4592 жыл бұрын
I’m at 56 a car, work 6 days a week and expected to have 3-4 cars out a day, I would personally love to do it on my own, the pressure of making the dealership money is hard when sometimes you just kinda wanna connect with your job and put out a car that your 160% proud of because you took your time and got a chance to pay attention to the detail, sounds frickin nice
@addisonsteele4592 жыл бұрын
Holy shit dude, thank you I struggle hard core with ADHD so that detailer ego creeps up on me more often than it really should and it really can stunt me at the end of the week cause that is potential work time that I’m waisting, and on top of that you are right, I work for Mercedes and Ford, the pressure put on you going right into detailing is tough because every car has multiple eyes laid on it, so that also drives my focus towards the specific area I’m doing because I’m trying to make it perfect, even when it’s already done or brand new
@baokhong60363 жыл бұрын
Great vid. It's so easy to become a 1 season detailer. Guys work for a season and then disappear because they cant make the money. Go back to the ball and chain. Your vids give real world info on staying in the game and prospering. Solid vids. Solid info.
@marlenesanchez63704 жыл бұрын
Nice hair cut. Thanks for the voiceover pitch. I clearly understand your message.
@jamesbridge14114 жыл бұрын
Ok, after watching the video, you and I pretty much work the same but when I saw you use the clay/puddy tools to get in the cracks of the leather- that was ingenious- thanks for the tip! I'm currently averaging about $1200 a week! Auto detail is a blessing/outlet and cash cow for the OCD mind! :)
@brianhenry79832 жыл бұрын
how's your business nowadays?
@jamesbridge14112 жыл бұрын
@@brianhenry7983 Interesting turn of events occurred actually- I was offered a Superintendent position at a large condo complex which I couldn’t turn down. With the benefits that came with the position was something anyone would have a hard time saying no to, so I took it. Great thing about it though is that I’m detailing all the tenants vehicles regularly and it’s underground parking so I’ve got all my equipment setup and no one has to bring their cars to me, they’re right here. It was definitely a win/win. :)
@brianhenry79832 жыл бұрын
@@jamesbridge1411 that's awesome, if anything this is a nice side business to have in your back pocket
@maxbender72454 жыл бұрын
Definitely going to start implementing this strategy.
@wilsonautodetailing4 жыл бұрын
Heck ya!
@midnightmystery5444 жыл бұрын
Same!
@JulyGrace4 жыл бұрын
I love the longer vids Luke💪🏽
@TheRealHungryJoe2 жыл бұрын
30:49 “ consistency” 💯
@jacobmay60303 жыл бұрын
Yes I'm implementing it. Thank you!
@Yaddimean3 жыл бұрын
Yes I'm implementing the strategies in this video .thank you for all these videos 👍
@thursday4267 Жыл бұрын
I will be implementing this!
@kasseymtl2 жыл бұрын
The "focus point" after years i finally got it lol i know exactly where im gonna have to work hard.
@samuelnoiboonsook76893 жыл бұрын
Yes I’m implementing it thank you for the amazing strategy 👍🏽
@brandonsullivan2224 жыл бұрын
That little Yellow thing that your using is that a ZIP Sander block
@bmeredith12273 жыл бұрын
Luke, do you ever have issues with overheating plastic on vents? I see you steam them a lot, with more pressure than my steamer has. I haven’t seen a video on that yet. Thanks if you have the time to reply!
@TheLizardKing19674 жыл бұрын
Excellent video.. WOW!! AWESOME content!!! Yes, i will Implement your information ASAP! Thanks!!!
@roscobaatjies22322 жыл бұрын
Most times you can hear what a clients main interest is ,when they repeat themselves regarding their interior or they say things like their vehicles is their office or the kids are always at soccer or whatever the sport.. they mainly focused on the inside as everyone knows the outside is bound to get dirty eventually just b driving down the street.. then you get clients whose OCD bout their exterior especially if it's a classic or sports car or new SUV or truck they want kept the way it was purchased.. outlaws does RV's full detailing inside and outside, we do side by sides (ATV's) will soon be doing tractor trailers as well.. and will be doing pressure washing of decks and window washing of stores and restaurants during the snow period, we will be advertising after every snow storm for folks who uses their cars to drive thru the snow those undercarriage washes to maintain the health and protection of their vehicles ($35) sounds reasonable that's including their interior an exterior window cleaning
@mynsxt64 жыл бұрын
I get my towels from BJs, and they are great for the interior and applying dressings to wheels. I also used them in the crib!!!!! They are the Microtex brand..very durable too...no lint
@Trekker572 жыл бұрын
I have a question on the detailing you were doing on this car. What was that small instrument you were using on the front seat upholstery. It looked like a small “pick” to remove small bits of dirt (?) on the seat ??
@Tylerdixon434 жыл бұрын
Yes, i'm implimenting this!
@dannycastro64632 жыл бұрын
Towards the end of the video what spray did you use to clean the windows? They were immaculate
@SHAWTY03134 жыл бұрын
Yes I’m implementing this!
@wilsonautodetailing4 жыл бұрын
YES!
@BrendaKAesoph2 жыл бұрын
YES, I'M IMPLEMENTING IT. Both in our real estate firm and our auction company. People are the same in everything you do . First, they are fun & fantastic. Then .... you can fill in the imaginary blank😇s . I'm 66 ish and it's all good.
@mathiaslwolf3 жыл бұрын
Like button, smashed! Long term game = the principle
@bryantcaterino55212 жыл бұрын
Do you have a battery pack to power your pressure washer and steamer? Or do you use a motor?
@LukeVMH-Games2 жыл бұрын
yes i’m implementing it
@fokanerantsieng46422 жыл бұрын
Thanks for sharing, highly appreciated. So what hand held foam dispenser/ canon are you using. It’s cool ✌🏽🇿🇦
@nicensweeties3 жыл бұрын
Definitely implementing it!!!!
@louweezart.h76103 жыл бұрын
I will implement this in my future business
@wolfy39843 жыл бұрын
This detailing video is really good for a detail beginner like me and im trying to get more clients
@runacreevey13422 жыл бұрын
I am in another country. What prices and products do you pay for? It will give me an estimate to our dollar value so I don't have to waste time to start on this journey. I watch and enjoy your vids like a calming session. Good vibe music background. Thank you.
@TheOGFanatic3 жыл бұрын
Yes im implementing it
@SeanNay3 жыл бұрын
Great video! Lots of great advice and motivation.
@johnbrowning13502 жыл бұрын
Yes I’m implementing it 🎉
@iplaypaintballsowht Жыл бұрын
This video is such a huge help. Cant thank you enough for the information
@larryiguidez40724 жыл бұрын
Yes im implementing it. Thanks men.
@malicktjmatiabeyuwi7587 Жыл бұрын
Yes I'm implementing it ❤❤❤
@stefandanalexandru9401 Жыл бұрын
I have i question i really love your video but what about windows cleaning internal and external do you offer it in normal cleaning or is a separate service?
@mauiscootershaksales91783 жыл бұрын
Bro this is amazing, thank you for the information and the effort you’ve put in these videos.
@reubenndulor32694 жыл бұрын
Loved this video again Luke. This kind of education you provide sets you apart from others detailers on KZbin. I will implement this!
@josephgraff93724 жыл бұрын
I am definitely implementing these strategies into my auto detailing business
@koioo24 жыл бұрын
sorry is t the subject love the dashboard and middle console and keyboard of the multimedia system
@wilsonautodetailing4 жыл бұрын
Hey man Im not sure what you're asking exactly
@koioo24 жыл бұрын
@@wilsonautodetailing was t a question just a statement as a car lover
@larryyoung37324 жыл бұрын
I have a Question would if you don't have a vehicle to post every day do you post the same car For 90 days What do you do then just put Say something different and just continue to post the same Picture?Very good video in very good information
@davidruggles9964 жыл бұрын
Been implementing this for little while Luke... Game changing strategy!
@MrBGIVE2 жыл бұрын
In the video what did you use the super clean degreaser on?
@odaat17703 жыл бұрын
Hell yes, I’m implementing this as I type this at that.
@dylansuddarth54434 жыл бұрын
What are you using to clean the door jambs and carpets? Is it the same all purpose cleaner that you used in the rest of the interior?
@RaldasDetails4 жыл бұрын
You are awesome Luke 😁😎👍🏼
@wilsonautodetailing4 жыл бұрын
You DA MAN! Thanks for watching and being involved man, I appreciate it!
@krasserj4k2 жыл бұрын
I hyper focus on door panels and the dashboard and spend like 4 hours trying to get the smallest tough marks. If I don't focus it how can I feel comfortable and leave a good looking panel when I don't put as much effort?
@Chris-01134 жыл бұрын
This video is incredible! Thanks so much for sharing your business model. SUBBED!
@DEESreviews4 жыл бұрын
Can you tell us how you do your taxes, invoices, and keep track of your spending?
@xKingUVHearts4 жыл бұрын
Definitely
@asadb19904 жыл бұрын
these detailers don't pay any taxes lol. its most cash business
@AnoymousUnionSoldier3 жыл бұрын
Cash only
@RealWorldMaverick2 жыл бұрын
I’m looking at mobiletechrx I tried the free 5 day trail think I’m gonna use it. It does estimates and invoices, automated texts and emails, it’s got a calendar and you can assign techs to cars if you have employees. Lots more too. I’ll update this comment if in the future I end up turning away from it.
@RealWorldMaverick2 жыл бұрын
Cost of goods to help you track spending is another good one
@uyierobinson42883 жыл бұрын
@Wilson Auto Detailing. I totally love your channel, your work, and the information you share. I have a small mobile detailing business I am growing here in Toronto, Canada (HYPERFORMANCE CAR CARE SERVICE), and I will be implementing many of the points you talked about in your video. Please continue to ppst new videos and imformation as I will be watching for more content from you. Thanks
@Chris-xb6zq3 жыл бұрын
Will def be using this info🔥
@wamalaautoconcepts69902 жыл бұрын
YES I AM IMPLEMENTING IT
@ll11224 жыл бұрын
Superb tips and amazing video 😀 Thank you Luke.
@jaygonzalez23674 жыл бұрын
That apc you use what Is the dilution ratio you use on that? Great information you give your videos help me out a lot thank you
@trianjay173 жыл бұрын
Hi, may I know what machine of steamer are you using? Thank you
@MiataPower963 жыл бұрын
That is the all purpose cleaner that you were spraying on the seat to clean?
@rafaelcervantes54904 жыл бұрын
Love your videos great information. Thanks for what you do
@wilsonautodetailing4 жыл бұрын
Absolutely, glad to do it my friend
@digitalbreakthroughs2 жыл бұрын
I wanted a checklist of everything they’d do. Otherwise, I won’t know what to look for when done. No one had that. I ended up detailing my own car and absolutely loved doing it.