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On the 23rd December 1919, Christmas shoppers milling around central Newcastle upon Tyne started to smell smoke, and soon discovered that Cross House, a fashionable office building, had caught fire. But when the Fire Brigade turned up to rescue those trapped inside, it turned out they weren't equipped to deal with a building so tall, forcing bystanders to come together to come up with solutions, and fast.
This is the tragic but inspiring story of the Cross House Disaster.
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