The Worst Customers We've Ever Had In Our Contracting Business

[@scottmichaels12]

As someone who drove around with his phone number on his vehicle for 20 years, I totally agree and I have said the same thing. "Imagine if EVERYONE had their phone number on their vehicle." I have received calls from drivers who thought they were calling the business owner but I was the only one in the office so I received the phone call about MY driving. PEOPLE ARE LIARS!!!! I've had multiple calls where these people were literally making stuff up about my driving and of course never mentioned that they may have done anything wrong. It truly was SHOCKING to hear how badly people will just flat out lie when they feel that they have been "wronged" on the road". "Calling In" on someone who has a company vehicle means absolutely nothing because the caller will NEVER admit any wrong doing and they will make it sound like your driver just randomly picked them out to harass them. If you're one of these "Call in Karens", stop it because nobody believes you and it makes YOU look stupid.

[@NoahDevine91]

It’s funny you say that Mark about the gap in the pvc privacy gates, we have also had a few customers freak out about it. What are they Doing back there 😂

[@golgothagarage]

I’m a retired fireman, and sometimes someone would have one of the compartment doors on the side of the rig closed but not latched. First run we’d get, first turn on that side we’d have tools and equipment all over the roadway, we called it a yard sale. Another thing, the PITA customers, my tattoo guy charges what he calls the A hole tax. Some people unknowingly pay more.

[@W0513911]

Our quotation terms - Owner to locate and provide location of all property/boundary bars -. Customer: "I'll show you where the property line is and where to install the corner post...........it's right where this oak tree is. My grandfather planted it 75 years ago right on the corner of the property." Me: "Ma’am, are you sure? Aerial maps is showing your property line is approx. 15ft to the west" "I'm hiring you, so you put the darn fence where I tell you to put it!" Months later, neighbor calls and got a survey that fence is 15ft on his property. SMH.

[@louskunt9798]

6:36 legal issue? As a lawyer, I can’t even remotely fathom any kind of legal issue with using a customers tractor that is voluntarily being offered to you. Could you explain what legal issues you were facing by using his tractor? I’m always excited to learn. Love the channel by the way! You guys are incredibly talented at making fence building videos entertaining and fun! Keep it up!✌️

[@SWiFence]

Not being lawyers, we're making assumptions. But if his tractor broke while I was using it, or he felt like I was too hard on the machine, or if I scratched it, couldn't that create problems? We've had people complain about some weird things.

[@finallyfriday.]

"Just go around the trees" that they promised to remove. "Hey, why is the fence crooked?!"

[@berthongo8531]

We had customers that were a PITA as well as some of our own people. Great video. Let's hear more horror stories. And have a good dang day!

[@stephengorczyca9855]

The customer is always right in the matter of taste.

[@kubotajordan9502]

You are so right about government jobs ! I'v seen a women on a navy base job NAVAC inspector tell the concrete guys not to spit in the concrete. She was a royal pain . And most of those folks are so power hungry. As always great video.

[@markyilmaz2263]

I’m a pm for a carpentry subcontractor that does high end homes, one of my installers overheard the homeowner say “if contractor make money, I didn’t do my job”, needless to say we are fighting a 15k back charge

[@rodmcisaac3]

Curious: for privacy fences, do you install sliding gates, similar to barn doors? There should be no gaps for sight lines. More complex to install, I suspect.

[@Makoonga]

The Standford what Experiment? I want to look it up. And BTW, that statement made you seem way smarter than anyone would think a fence builder could be. Hats off to you. I love it when stereotypes are busted up.

[@SWiFence]

Stanford Prison Experiment www.simplypsychology.org/zimbardo.html And thanks!

[@Makoonga]

@@SWiFence This is how I make my FB people think I'm smart. I'll study this and then make a post about it and my crew will go...that Larry guy...he's smarter than we thought.

[@nmelkhunter1]

NMDOT, New Mexico DOT, 🤢🤮 says it all. Great stories.

[@jonmcdaniel8492]

There's an opportunity in the 1" gate gap problem. After market Gate Gap covers. Plastic, wood, or metal. Different colors. Solar LED lights embedded. Security cameras and microphones attached. Recyclable. Non-hazardous. Safe around pets.

[@chiefsilverback]

I was thinking if there are options for a some kind of flexible 'seal' that could be installed on either side of the gate to fill the gap but also allow for expansion and contraction? Growing up in the UK gates in privacy fences would normally be recessed slightly and stops would be installed on both posts.

[@froagservices2488]

One of my good buddy’s auger bit rolled off into a pond

[@scott84935]

We have had some one complain about the scratches on chainlink posts

[@SWiFence]

🙄

[@landmarkcreations1183]

Last year we had all of the above. I called it the year of the Karen. Needless to say My sniff out process is better than it has ever been.

[@markd9105]

Thing about fences is they're no thing of beauty. They serve two purposes to keep something in and to keep things out. You can do the scallop or the weaving or the chain link but they're still just a fence.

[@finallyfriday.]

I dunno. Hiding some of the muglies that live on the other side of that fence does make it a thing of "beauty".

[@ChunkyMonkaayyy]

I used to do tech support for end users and man some people are just the absolute worst!!! Made me never want to talk to people again. 🤣😭🤣😭

[@Minglator]

1 inch gate gaps, we get people all the time complaining about that too. SMH

[@trackrockfencing4375]

Dealing with a customer now, we get 90-95% done with project customer comes out I don't like that let's change that so I write up a change order at the agreed extra cost, we get done with that change.... customer decides they don't like that change, let's make another change, so another change order on agreed price plus the previous change order with the agreed price by both parties....now we're bleeding a week into another scheduled project, so we're on clean up I hand home owner the final bill........ you would have thought I handed them a declaration of war... I hear excuse after excuse my husband's a cop this is illegal my brother is an attorney you'll be hearing from him and so on and so on, this is my first lawsuit ever in this business

[@psidvicious]

I hope your original contract was written or at least approved by an attorney. If so you should be in pretty good shape, especially with the signed change orders, amending the original contract. It’s a ‘PITA’ just the same.

[@trackrockfencing4375]

@psidvicious all my contracts are made by my attorney, even my change orders

[@Makoonga]

I've never had an addictive personality....till you guys showed up on my radar. My wife says what has happened to you? You have never been a fanboy of any KZbin channel. Now we need marriage counseling.

[@SWiFence]

Well... maybe pace yourself. 😆

[@Makoonga]

@@SWiFence Good advice.! I'll try.

[@markHolmes81274]

Have you worked with FDOT yet? I haven't, but I've heard they are ok to work with.

[@SWiFence]

We'll pass. 🙂

[@markHolmes81274]

🤣

[@marylou7230]

Privacy fences are necessary for those who sun bathe in the back yard. 👙 Free Vitamin D baby!

[@scottmichaels12]

There aren't that many people in America who are worth staring at in their bathing suits. We are a very LARGE country. People need to get over themselves because they are likely not worth looking at.

[@KevinMaxwell-o3t]

@@scottmichaels12 Sad but true, but it's not much better up here in Canada.