Things you wish you could say to customers (Cappuccino with NO foam?)

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Күн бұрын

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@flibbertygibbette 5 ай бұрын

Just espresso and milk is called a cortado. Ordering a cappuccino without foam is like ordering spaghetti without pasta.

@EvanEdwards 5 ай бұрын

I moved to California decades ago, completely ignorant about fancy coffee. After discovering that California has terrible iced tea, I switched to iced coffee. After several months, I chose a quiet time in the cafe and simply told a barista I was ignorant and asked for advice. They lit up and explained a ton of stuff, giving me samples, suggesting drinks, and explained details that they were clearly passionate about. For the next several days I dialed in several variations of serving what I like. It turns out that I have simple tastes (I like coffee itself without it being overwhelmed by other flavors or sweeteners), but do enjoy different origins and roasts as a result. Espresso Java in Davis, California -- thank you, whoever you were.

@juliehock6059 5 ай бұрын

The. “Excuse me” in that aggrieved tone gets me every time.

@jamiesuejeffery 5 ай бұрын

I owned a small independent coffee shop for a few years. I had posters printed on what to expect in a coffee when not in a *bucks. I had several customers actually read the menu on the chalkboard on the wall behind me, look at what the drink is supposed to be, then order a, "cap" and were quite surprised that it came out in a small porcelain cup with two shots of espresso and a bunch of foam on top. A couple of times, "This isn't what I ordered!" Me, "Did you mean a latte?" while pointing to the poster. "Oh. Yeah, that." I was kind, and always remade it for free (milk foam costs nearly nothing).

@dogeo6052 5 ай бұрын

But then u go to *bucks and they cry because they have to remake the drink😂. Ty for ur (customer) service

@kits411UK 5 ай бұрын

If a waiter spoke to me like that using those words, I would turn around and say something like "I DID order something off the menu... Because clam chowder isn't ON the menu now is it?" I have worked in customer service; There have been so many times I would have LOVED to talk to a rude customer like this, I lost count. Thank you for making my day with the videos. 😃

@choowie92 5 ай бұрын

All the French are in shock when they see how Americans ask for modifications to their meal at a restaurant. Doing this in France would be like insulting the chef, I guess? ==> "I've created that dish to be perfect and you ask me to redo it because you think you can do better? I did not know you went to a culinary school. Please cook that dish for me and impress me."

@aeioufromebay 5 ай бұрын

At an upscale ( White Tablecloth, Reservations Required) place I worked in the 90's when people would ask for Espresso ... but not very strong they would often just get a tiny cup of coffee. These were usually the people that wanted Prime Rib "Very Well Done"

@hazelwitherspoon2721 5 ай бұрын

As a former food industry worker, I so love this series. Waiting on theses types gave me resting bitch face.

@carlariggs525 5 ай бұрын

My manager said, "The customer is always right". I said, "We'll see".

@Tigerheart01 5 ай бұрын

...in matters of taste. Is actually the full quote. It's been misinterpreted in the last several decades. The full quote is "The customer is always right in matters of taste". It's supposed to mean not to argue with a customer over WHAT the customer wants to buy. They want a green paint job on the car with purple interior? The customer is always right! They want brown gravy on their Lasagna? The customer is always right! They want to paint their bedroom walls brick red and want yellow curtains with pink polka-dots? The customer is always right! That's what the saying is SUPPOSED to mean. It was never meant to get twisted into a phrase that allows customers to walk over employees and treat them like trash while cheating the business.

@carlariggs525 5 ай бұрын

@@Tigerheart01 I see your point

@MelB868 5 ай бұрын

@@Tigerheart01well I didn't know that but wouldn't a green car with purple seats be ugly I imagined it in my head and it was ugly

@lisaboban 5 ай бұрын

Yep. Some people should never leave their house. Probably me.

@Tigerheart01 5 ай бұрын

Tree juice, who drinks that? Literally BILLIONS actually... lol.

@NeilsmomD 5 ай бұрын

Especially when you stop and consider how many beverages and beverage add ins come from plants!! 😂 Tea, herbal tea, coffee, juices, coconut water, non-dairy milk,(although dairy milk comes from plants second hand) sugar, cane syrup,... Just to start the list.

@susannpatton2893 5 ай бұрын

Don't mention where orange or apple juice comes from

@Ashley_Boasso 5 ай бұрын

I absolutely love your content I have been watching your videos for a few years now

@scubeskitchen 5 ай бұрын

Thanks very much 👍

@Ashley_Boasso 5 ай бұрын

@@scubeskitchen You’re very welcome

@Veronica.A. 5 ай бұрын

First one wants a Flat White or a Latte and not a Cappuccino. She is confused.

@anndownsouth5070 5 ай бұрын

I think she is dumb and entitled.

@simoms2545 5 ай бұрын

All three of them have foam 😂

@anndownsouth5070 5 ай бұрын

@@simoms2545 you are right. It just differs in amount. I think she needs an americano with hot milk.

@Veronica.A. 5 ай бұрын

@@simoms2545 Nah. Flat white has no foam.And latte too is available without foam, if you ask for it.

@flibbertygibbette 5 ай бұрын

Flat white traditionally has a thin layer of foam, but less than a cappuccino. A latte has foam, too, but more milk than foam (and it has more foam than a flat white). Equal parts espresso and milk is a cortado, but I wonder how many baristas know what a cortado is?

@kohotokun 5 ай бұрын

" can you not leave your house anymore?" They deliver groceries now, some people should be required to stay home 😤

@martinschulz326 5 ай бұрын

Who watches the watchers?....

@MelB868 5 ай бұрын

Not in the country they don't

@kristentaylor5359 5 ай бұрын

Just say yeah, you can have a cappucino with no foam but that's called a latte.

@jessthesiren4353 5 ай бұрын

It's not tho. They both have foam, just different amounts. Cappuccino by definition is 1/3 foam. I'm Cuban, espresso drink recipes have been seared into my brain since I was tiny.

@calvinsimpson1301 5 ай бұрын

@@jessthesiren4353one of my best friends in the Marine corps is Cuban. Flew to Dallas one Christmas and spent time with him and his family for a few days and every morning we had the best espresso I've ever had in my life. His dad put like some sort of sweet cream in it. Shit was incredible

@kristentaylor5359 5 ай бұрын

@@jessthesiren4353 no, lattes have steamed milk with the espresso, it's not foam

@flibbertygibbette 5 ай бұрын

A cortado has no foam, it's just equal parts espresso and steamed milk. Lattes have foam, but more milk than foam.

@kristentaylor5359 5 ай бұрын

@@flibbertygibbette sigh, well I guess it depends where YOU get it because NONE of the lattes I've ordered have ever had foam. Hell you can even look up how to make one and it says espresso and steamed milk: A latte consists of one or more shots of espresso, served in a glass (or sometimes a cup), into which hot steamed milk is added.

@godsowndrunk1118 5 ай бұрын

Lady sounds like she wants a Koffie Verkeerd .... Dutch for Coffee Wrong.

@Kiki-vz5tk 5 ай бұрын

Or Simply cafe-au-lait, caffelatte

@jimschleich8753 5 ай бұрын

"Can you not leave your house anymore." My fave, hands down. Golf clap.

@greenheron1567 5 ай бұрын

“can you not leave your house anymore?” 😂

@nopandakit8051 5 ай бұрын

Get out! Can you not leave your house anymore. 😂 It's so satisfying to hear this said out loud.

@rholbrook0587 5 ай бұрын

Where is the "Blue Fairy" Girl? She is also plant free!

@ScienceNotFaith 5 ай бұрын

"... can you just stay home? It would be better for everyone!" - Priceless

@susannpatton2893 5 ай бұрын

People do think its someone's mom back there cooking. 😂😂😂😂 The darnedest things people say

@ThomasBMagwn 5 ай бұрын

Love it buddy😂

@paulfoshan8770 5 ай бұрын

Ah memories

@dxjxc91 5 ай бұрын

Once asked of there was a cappuccino without foam. I was informed that was called a latte. I now order lattes.

@simoms2545 5 ай бұрын

A propper latte has foam too, though 🤔

@dxjxc91 5 ай бұрын

@@simoms2545 well, not as much

@binaway 5 ай бұрын

Cappuccino has chocolate sprinkled on top. Latte no chocolate.

@dxjxc91 5 ай бұрын

@@binaway that is a separate thing not all cappuccinos have. That is more a feature of the dessert coffee trend that chain restaurants do.

@simoms2545 5 ай бұрын

@@dxjxc91 A café latte (if done right) consists of one part coffee, one part hot milk and one part foam served in a high glass, so it actually has a bit more foam than a cappuccino

@roxcyn 5 ай бұрын

Just get a mocha then.

@TheSkandranon 5 ай бұрын

I love plant juice!!!! And chamomile is one of my favorites

@cynthiaoconnor7185 5 ай бұрын

I always order a chai tea latte with no foam because I am not paying for almost 2 inches of foam. I know it's not the same but, why pay for a full cup when you never get it? Personally, I rank foam on a drink right up there with oysters and cilantro (I'm part of the 10% that can't stand the taste or smell).

@chrisinnes2128 5 ай бұрын

Chai tea really so you are ordering a tea tea latte

@josipiris5794 5 ай бұрын

Yes that's is called a dry Cappuccino , that's a rookie mistake for a Waiter or a Barista , but even so eventually , one of your customer feels lucky$Adventuruos , and the feels like ordering Macchiato with a little of a milk , which is actually a Cortado , but you let them slide , but the laughter never stops .