Toner Low Brother Printer Reset (FIXED) HL2360DW | HL2320D HL2310D HL2380DW

[@AmyStotts]

Thank you! I was tired of throwing out toner when i knew the last printed page looked perfect.

[@marilynmillerwriter]

Hey there Eric, thanks so much for this video. You really saved my bacon. Who knew a series of "9 button presses" + "5 button presses" could magically resurrect my printer from a dark, non-performing inert void unable to perform its most basic task (printing), back to its chirpy, reliable, functioning self? The "hidden menu" concealed from view and most typical consumers must be the prize of technicians who have this documented somewhere. Or perhaps, it is memorised after being heard verbally? My curiosity would have me scouring the internet to find the hidden menu, although I'm also tempted to press the "Go" button a number of times randomly to see what happens. My husband, a software developer, who watched your video at the same time I did (I asked him for help), asked me twice already if I'd thanked you. So, thanks from him as well.

[@thecollegepicker]

I appreciate the thanks. You are a good writer!

[@wiremonkeyshop]

Just a note, my printer doesn't ever say "Users Mode," the display remains all black, but the 9 and then 5 still worked! Thanks!

[@fl_protection]

THANK YOU!!!! I've researched several different websites and videos on how to get the toner to print, since I know my toner is somewhat new. Thanks to your video, I was able to do this reset and now my printer works. Thanks again.

[@markpollock4422]

Thank you for showing me this feature and turning it off. You've saved hundreds of dollars, and I feel like I've been conned out of my money by Brother thinking the toner is low when there's actually a lot more toner in the cartridge. At $125 a cartridge it adds up and I want to use all the toner in that cartridge

[@DeborahSas]

Multiple attempts over multiple months with no success. Your video fixed the issue in less than 5 minutes - thank you, Thank you, THANK YOU!!! Have 2 Brother printers, will be seeing you again! ;)

[@thecollegepicker]

You are welcome. Happy to help 🤝

[@cristalboissonneault5502]

Thanks this video keeps saving my but, i have watched it at least 2x a year for 3 yrs because I keep forgetting how to do this. .. but I just changed my toner last night and suddenly I am getting this error again after only printing 45 pages lol 😆

[@bustersunnyboy]

It worked on my L2340DW. It saved my printer for another life. Thanks.

[@paulr.5704]

Thank you Eric. It worked on my L2320D. You saved me a lot of frustration. 👍👍👍👍

[@alicem9615]

Thank you! Helped me squeeze the last few pages out of my cartridge.

[@maiabuljeta5749]

This worked! Amazing. Who would have thought. Thank you so much!

[@dthillafap]

Worked flawlessly .excellent

[@1951kgtai]

FYI. This also worked for my HL-L2370DW. Thank You!!!

[@dalepetrunia8428]

It’s the only thing that worked !!!! Thank you 🎉😅

[@dinatempleman4074]

Worked!!! Thank you so much!

[@JoeKennedy-eq6xi]

Any idea on how to reset the toner on a brother HL 6210dw? I've purchased the 6200 for years and was able to reset the toner setting. I just got a 6210 though and can't get the toner reset and can't find a video anywhere :(

[@geoffroyc]

Amazing!!!! Thank's a lot brother

[@cosywintergetawaycablebayb6793]

omgoth thank you! This also worked for the HL_L2305W

[@oraclecorp]

Thank you so much! This was easy and fixed the problem for me.

[@thecollegepicker]

You are welcome 🤗

[@cristalboissonneault5502]

OMG thank you, this has been pissing me off all damn day, and no were was helping ! TILL YOU ....thank you thank you thank you!!!!!!!

[@cater1958]

hi there - what about HL-L2400DWE ??

[@azonline-m4b]

thank you good information

[@SuperHtownswag]

good stuff works for the brother L2315 DW series laser printer as well. Finally came across the correct walk through instead of the bullshit press the back and go buttons that doesnt work. Stay blessed collegepicker

[@thecollegepicker]

Happy to help man. I appreciate the support 🙏 thumbs up so more people can find the answer and not the bs videos.

[@al_humphreys]

Amazing - thank you!

[@onlinebookshopofficial]

reary work , thanks

[@nisse68]

Thank you very much, worked like a charm :)

[@psell2flat03]

This doesn't work for the 2350DW

[@natemcdonough]

Thank you!

[@flipyeah696]

I picked up some printers this weekend to resell. Is there a way to test them if they are missing ink cartridges? I know they all turn on but don't want to spend a ton of money on ink. I want to have an accurate listing too. Any help/videos to point me too? Thanks

[@thecollegepicker]

You would need the toner carts.

[@dt9239]

thank you for your service

[@teresathomas6239]

Didn’t work. The Wi-Fi only flashed once. After going through the directions it still says REPLACE TONER CARTRIDGE. PLEASE HELP!!

[@ugdsembodo9752]

thanks you bro 🙏

[@thecollegepicker]

Thank you too

[@LoquarTree1001]

Hi Eric, will your reset work on my 2350DW model as well?

[@thecollegepicker]

Only one way to find out. Try and report back 👍😁

[@hmm1758]

@@thecollegepicker I tried. It didn't work. Even though it's a new toner cart that doesn't even produce the slightest bit of fade in a test print. I even tried cleaning the catalina wire. Still only received one wifi button flash.

[@AME-io7pp]

Just tried this on my 2350DW. It still says "Toner Low", but it also now prints again - which is the main thing. 👍

[@meisenman]

My 2350DW printer-with a genuine Brother toner cartridge-with at most a few hundred pages of use (printing only text) was displaying a “Toner Low” msg in the print dialog on my iPad and on the printer’s display. I had been able to print after dismissing the msg; however, today I couldn’t get it to print at all. I tried the steps in this video, and though it still says “Toner Low” on the iPad and on the printer display, I finally was able to print. I’ll monitor the situation to see if it continues to work. Sure would like to find a document for the Users Mode section of the display.

[@heatherfarnham3804]

awesome thanks!!!😅

[@mickbrowning]

Lots of wrong information out there. Before I found this video nothing worked. Thanks!

[@esq9586]

My printer just stopped working could it be bc I need toner? My printer is HL-L2315D

[@plexibubble]

It did not work for me, I have a L2370DW 😥

[@luongthibichdu7117]

Thanks a lot

[@thecollegepicker]

Most welcome

[@linhongyang9887]

hi bro i have 2 same brother in 1 is working another one is not working you have same idee why .

[@tnmobilenotary]

did not work for 2370 model

[@haveyoumetreid]

thank you! not the most intuitive thing, huh? 8-)

[@bachviet21]

So this way is to remove the error message only or resolve the false error messages? My printer has 1700 copies printed but it alrealdy said toner low, whilst the lifetime of the toner is about 2600 copies

[@thecollegepicker]

If the copies used a lot of toner it is possible it is sensing that it is low. What model printer do you have?

[@bachviet21]

@@thecollegepicker thanks for the reply. Mine is HL-L2366DW. Read elsewhere that the sensor of Brother printers only count to 1,500 copies to ring the alarm about toner, only reset needed to remove the message, but I dont really understand. Nothing strange in my printed pages, no lack of ink noticed.

[@thecollegepicker]

Could a be a "feature" that alarms the users to change it. I would Just ignore it unless it locks you out, they're also may be a way to reset it with a combination of buttons. If you Google your model number + toner reset You may find an article with the directions or a video showing exactly how to do it

[@bachviet21]

@@thecollegepicker I did, thank you :)

[@AintShytSweetMaw]

Omg it worked 😅

[@JimBrowning-jx6hn]

Thanks!! Problem solved.

[@thecollegepicker]

You are welcome.

[@Chris-Barry]

Looked like it was going to work on my Brother HL-L2325DW, but it still says Replace Toner... Dangit.

[@garyodle5663]

I have the HL2360DW and it didn't work. I opened the front cover, turned off the printer, I pushed the GO button and while holding it down I pushed the ON button but the printer never turned back on. I held them both down for about then seconds but nothing happened. Let go of the GO button and then pushed the ON button. Printer turned on but still had the LOW TONER message. It flat out did not work.

[@PaulSellers-yo6ws]

This didn't work. Still just says Toner Low.

[@drszoke]

Same here...

[@clp9999]

Never got the USERS MODE on my HL-L2350DW

[@YukonBucees2020]

Very cool. #printerpeople #latesquad #toner

[@thecollegepicker]

Took notifications off this one, surprised you saw it! 😃👍

[@YukonBucees2020]

Ohhhh. I wondered how I missed it! #🤠

[@inkyukim436]

Thanks!!!

[@thecollegepicker]

Welcome!

[@editaarmanis4024]

It did not work for my printer I have L 2350DW.

[@naboleiausa273]

Tks

[@Rubiksguy]

How do I do this on the MFC L2717DW?

[@siamhossain3198]

worked

[@hpourasg]

doesn't work

[@user-go8kt9np9c]

Thank you!

[@priordan8363]

doesn't work on then 2375dw model