Top 10 CRM Systems | Best CRM Software | Independent CRM Software Ranking

Organizations looking for new Customer Relationship Management (CRM) software have plenty of options to choose from. Common alternatives range from CRM leaders like Salesforce to ERP providers like SAP and Oracle to smaller, niche solutions like Zoho and Sugar.
Considering your full plethora of options will ensure you find the best CRM and salesforce automation technology for your business. This video provides an independent ranking of the top CRM systems in the market.
CRM systems in this ranking include (in no particular order):
-Salesforce
-SAP S/4HANA CRM
-Oracle CRM Cloud
-Microsoft Dynamics CRM
-NetSuite CRM
-Sage CRM
-Zoho
-Sugar CRM
-Odoo
-Hubspot
NOTE: My team and I are not affiliated with or compensated by any CRM software vendors, so this ranking is 100% independent and free of vendor influence.
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[@sheahmed]

Crystal clear thoughts ... impressive Eric. Good video, precise and full of insights.

[@junkme9179]

Great Stuff, I just felt like being in the Classroom again at University, well understood

[@JulieBirTV]

Good overview. Good presentation. I’m looking into this for future work prospects!

[@simplesoftcrm]

Great overview...surprised you didn't mention Infor CRM in your line up...it's a robust tool that offers great integration to 3rd party programs.

[@robmustow7325]

Great content and very informative!

[@MartynHale-mrh387]

Hi Eric, great presentation, we use a python based CRM and it has taken time to configure, this presentation ticks our box given we are a Microsoft 365 account user, so thank you very much your time has not been wasted.

[@markjdraper]

Interesting stuff. I see lots of people suggesting new CRMs for an updated video, I'll add in Clixoni to the suggestions mix.

[@davidadams421]

An outstanding presentation; clear, well structured and shows off an expert level of knowledge. The best CRM comparison video I've seen.

[@erickimberling]

Thank you for the feedback, David! I’m glad you enjoyed the video.

[@OsterlundArchitect]

Excellent - thank you! Very professional.

[@NaftuliSinger]

Awesome video. Thank you so much.

[@johnbransen5937]

I use CRM software in my company. Exactly Firmao. I can recommend this program to any entrepreneur. It has a lot of useful features and is very simple to use

[@julieburdis3447]

thank you so much. this was so informative for me as a new comer to understanding CRM. I really appreciate it.

[@erickimberling]

I'm so glad!

[@RafFrederickx]

Very informative, Eric. Have you come across Maximizer CRM in your many years of experience? What's your opinion on them?

[@pootytang2872]

appreciate ya doing this

[@johannespkassing]

Thank you Eric!

[@titoliviodelgadogutierrez6733]

Muchas gracias, el video fue muy agradable e ilustrativo..

[@marywakariuki8181]

Great and helpful content 👌

[@amrithgnair]

Thank you Eric, wondering if you could share your thoughts on Pega CRM.

[@arabindamohanty1577]

Very good information...

[@fsaetre]

Great review! You missed the point of Power Platform as a low-code/no-code extension and the Dual Write integration to the ERP platform (which is soon to become even better).

[@lucianacalisto1184]

Fredrik, which CRM is this related to ??

[@fsaetre]

@@lucianacalisto1184 Dynamics

[@mauriciougarte2783]

Can you do a top 10 open source crm?. Your videos are really good, thank you

[@lucianacalisto1184]

I havent seen Affinity in any of your lists. Have you had any feedback on this CRM??

[@Ralphens]

Thanks Eric

[@pearlelorde894]

QUICK VIEW SAMSON CITRIX I like Oracle and Saleforce what you think about that system?

[@Prashanth-jb5ct]

If any employee wants to move from non IT to IT like non coding IT job so which CRM and ERP is best to start.

[@rupeshgarg1165]

Solid content

[@erickimberling]

Thank you!

[@DaveWinfield001]

Thanks for the video, very interesting. It would have been great if you had added some measure of configuration and maintenance costs.. Many of these products are definitely not affordable for small-medium businesses..

[@PocketOffice]

I agree! Would you be interested in a few suggestions tailored for your business? We offer FREE consultations for just that purpose.

[@rosemistweddingdecoration1774]

Hey there, any thimg u suggest for a complex made to order business… im a florist wedding decorator.. i use social media alot with clients, so something that can log unto third party app inboxes?

[@nekeol]

Good 👍

[@ishratjahananam7567]

Thanks....

[@QPALZM3346]

Infor CRM is also very good.

[@BauerHouse]

Thank you for this video - very useful! Is there one CRM solution you would suggest for high-end retail sales? ERP integration, inventory alerts, and AI assist sales support.

[@erickimberling]

Hi Jeff, I’m glad you like the video! I have some ideas related to your question. Please email me and we can find a time to discuss: [e-mail].

[@shannallewellyn4781]

What is the best for a new landscaping company to do payroll, taxes, invoicing, track inventory, scheduling, billing, etc

[@doomsugar3771]

Big change

[@MAXEHATOP]

Hi, what you think about Russians CRM system like Bitrix24 or AMO CRM?

[@neginsoltani74]

What about Maximizer? Please let me know your idea

[@MrSayandeep]

Eric please create a video on lead opportunities account with real world examples so that newbies get an idea with these terms

[@adityakumarultrarunner5794]

Nice

[@RachitDesai]

I am totally surprised by you putting Dynamics 365 as number 1 CRM. Looks biased, I am sure many more users would think so!

[@chuckunlisted7001]

Hi Eric do you have any comments regarding ACT! CRM? Thank you

[@erickimberling]

It's a good option for smaller or simpler purposes...just not enough to push it into the top 10...

[@agoogleuser6937]

What about Cost & difficulty of Dynamics?

[@ericbashir7275]

I wish you presented the CRMs while discussing them. That would have made this a better video.

[@adityakumarultrarunner5794]

Zoho crm is best crm

[@yuheihill]

🤣🤣

[@hariramakrishna2441]

Absolutely best ❤️

[@yourmarketingmindset]

Hmmmm......no Pipedrive? Come on.

[@andreasbrey6277]

yet another M$-promotion of a business partner? It is kinda misleading to put small to largest companies (with their industry-specific needs) in the same Top10-bucket. No consultancy (in terms of expert) has ever conducted full (big) integration projects with each of the list (and the 99 alternative regional solutions). Therefore it might be better to discuss "Top 10 features" of CRM ...