TOP 40 HELP DESK INTERVIEW QUESTION AND ANSWERS

TOP 40 HELP DESK INTERVIEW QUESTION AND ANSWERS
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[@Cobuman]

TOP 40 HELP DESK INTERVIEW QUESTION AND ANSWERS Support by Joining. kzbin.info/door/9xYJSVPaB3RRO9nqVaYUoQjoin My equipment: www.amazon.com/shop/cobuman Like on Facebook facebook.com/cobuman Tech and Science Articles: CosmicNovo.com goo.gl/W5rVa9 Discord: discord.gg/JuJ73YKnju

[@chijiokeuzoh8140]

😊😊

[@chijiokeuzoh8140]

😊

[@masoomsofizada1]

Would you please share the PDF?

[@shafialanower3820]

Brotha you are doing God’s work. I pray you get all the success you deserve. 🙏

[@Cobuman]

Thank you brotha.

[@ChriisSky]

Glory to the Lord who suffered so that we may live forever with him in heaven ♾️ 🤍✝️

[@ezexchange2668]

In my interview 16 questions out of 20 were in your training. Thank you for your useful video,

[@Cobuman]

That's awesome. My pleasure.

[@WelcometoMyworld786]

Please guide me as well

[@jeronnamoe]

This is perfect. I did IT for years and while I knew what most of these terms are I couldn't describe them at all or explain effectively what they are for or do... I just knew. This has hindered me from getting back into IT b\c i stumble in interviews. laymen term explanations are much better for me as i was self taught and learned on the job...thanks for making these terms sound simple and less intimidating or difficult to explain.

[@Cobuman]

My pleasure. The biggest mistake employer can make when interviewing an IT person is not presenting them with a problem to solve. That is the best way to gauge someone's knowledge. Instead, they ask generic questions and expect a detailed explanation of what they think the solution is. Meanwhile, you may answer the question with the first thing that comes to mind-which is also correct... but, they were expecting another answer. I wish you good luck in job search.

[@FocusOnGratitude]

Ditto, my friend. Thx Super Cobuman

[@AzumiRM]

Many thanks for the videos you provide. They are all very useful for any aspect of working 1st line support. I have been in I.T support for 20+ years and still find you videos useful indeed. I just had my 2nd interview for a job in the UK and watched all your interview prep videos to prepare. Alas, the company didn't question my skills in I.T, they are only interested in my understanding of the Japanese language and Japanese business etiquette. All that preparation for nothing! But at least I could go into the interview with confidence that I'm up to date on current support role aspects rather than going blind into an interview and then getting stuck when they ask me technical questions (even though they didn't - I still had the knowledge prepared).

[@Cobuman]

My pleasure. There are two main reasons for my videos. One is a refresher and second is confidence builder. Especially for the interview questions. You did everything proactively which is the key to success. I hope you get the job. Best of luck to you.

[@efinxace]

I watched this video and passed my Desktop support interview. Most of the questions on here were the same questions i was asked. Thank you !!!!

[@Cobuman]

Great job!

[@Jyoohan]

Not only am I preparing for the interview, but I'm getting a walkthrough with active directory. Thanks!

[@ZOMBDR]

i got the job! thank u cobuman, these videos were so valuable in the preparation of my final help desk interview

[@Cobuman]

That is awesome! Congratulations!

[@steezy2695]

Did they ask any other questions from the video in the interview? Hope you got a good job now :)

[@WelcometoMyworld786]

@cobuman please give me some hints my interview is coming for service help desk

[@CocoaBeachLiving]

Thanks for putting this together. I'm just getting back into the help desk job searching. One thing I was recently asked about the non-working monitor. The answer they were looking for included checking 'Inputs' in the monitor settings.. I did get it, but he had to hint.. Lol

[@Cobuman]

Sure thing. If you've already mentioned checking the cables as the answers... that should have been understood as "inputs"... I don't know why- but interviewers can be really weird people. LOL

[@PomSptz]

Nice job! Thank you for posting this. One of my biggest drawbacks while teaching some of the MS concepts was not having access to a dummy account for demo purposes. That was super frustrating. Anyway, thanks for showing what SharePoint and MS Admin Center look like and how they work!

[@Cobuman]

Thank you. Teaching and not showing is super difficult without proper tools/access to the systems. I'm glad my video is helpful.

[@Gnnesh]

You could easily get a enterprise free trial of office 365 and show them.

[@7XCRICKET-p7r]

I worked in it helpdesk environment past 2 years..no body tells this things.u deserve more god bless u..one full video about active directory.🎉🎉

[@Cobuman]

I'm glad you like it. Did you watch my AD video: kzbin.info/www/bejne/qZ_Hh36ma9SSba8

[@nickprober8055]

I stuck it through and watched the entire video. I have an interview tomorrow for a IT Service Desk position. Pay is between $22 and $25/hour which is good pay in my area.

[@Cobuman]

I hope you did well.

[@CliffMasters]

How did it go

[@1776_Reasons]

How did it go?

[@nickprober8055]

I got the job, was switched to IT Tech first week. Been working there for 6 months, got my CompTIA A+ last month.

[@andriizmieievets7005]

@@nickprober8055 keep up brother, great work!

[@ervisfrend]

Thanks!

[@Cobuman]

Hello Ervis. Thank you very much. It's good to see you again.

[@hamidn.y.c7081]

Thank you so much I watched your video and I passed my interview got my first IT job

[@diggy5535]

Which questions did you get?

[@Cobuman]

Congratulations!

[@abdullahshakary4356]

Hello What interview did you pass?

[@lightwxrk]

Great video, I am not taking any exam but luckily I got hired as a 1st/2nd line support technician. I never done this stuff before and this video has taught me quite a bit. Thank you for your videos!

[@Cobuman]

Nice work! I'm glad it helped.

[@SLVRSRFR808]

Just had my interview and I would have not have had answers if it wasn't for this video! Thank you so much for making this and keeping the answers in interview format it helped a great deal

[@Cobuman]

Glad it helped!

[@annasemisomberi]

Whispering the questions before answering them 😀🤣 the Cobuman way ❤️

[@Cobuman]

🤣Yeah buddy.

[@mohanadalzoubi]

The videos you make are a tremendous resource! It covers everything someone needs to know for a help desk interview. I really appreciate how clear and helpful the explanations are. This is going to be a big help for anyone getting ready for their interview. Thanks for making such a great video!

[@guardshack9606]

Awesome video that every IT job seeking canidate needs to watch!

[@Mr24Firefox]

#10 begin - with a bios firmware update, when troubleshooting a BSOD caused by software. 9\10 times this will resolve most issues. Excellent video, Thank you!

[@Cobuman]

That's a great tip. Thanks Jim.

[@Pchela198]

Your tips prepared me mentally and just landed me a really decent job, thank you so much for taking the time to make this series

[@Cobuman]

My pleasure. Congratulations on the new job!

[@skbillionman]

Thank you sir. For all you are doing for us. We really appreciate you. ❤ Please What do you think about adding a home lab as experience on my resume?

[@Cobuman]

My pleasure. Sure thing. That counts as knowledge. The worst thing that can happen is they ask you questions about it. Then you can tell them all about it; which is a big plus. My last video talks about that.

[@skbillionman]

@@Cobuman Great 😊 thanks again.

[@kofiagyemang1372]

Thank you for this video!!! You though me a lot in 48 minutes than I will ever learn. Thank you!

[@Cobuman]

My pleasure. Good luck!

[@bartekbutcher]

Thank you very much for your video! I had my first interview today for IT service desk technician and I found some of your answers very helpful. Now I’m waiting to hear back from them👍

[@Cobuman]

My pleasure. Best of luck! I hope you get it.

[@AM-mv6ro]

Did you get the job?

[@bartekbutcher]

@@AM-mv6ro intrview weny very well but at 3rd one they told me that I would need too much training and they’re too busy at the moment to do that

[@steezy2695]

Did they ask any other questions from the video in the interview? Hope you got a good job now :)

[@bartekbutcher]

I actually got that job few months after😅 they have reached out to me on LinkedIn. There were more questions about myself and how do I handle stressful situations. Few questions about exchange online and Active Directory as well.

[@nikunjkansagara]

Thank you for creating the Quick Learn video on Helpdesk Support Engineer, it's incredibly insightful and beneficial. Your efforts are greatly appreciated.

[@Cobuman]

Glad it was helpful!

[@fearmo2212]

My interview is coming up tuesday, It's gonna be my first interview for an IT role. Been applying everywhere and finally got a word back. I just hope i nail the interview so i can get my foot into the door of IT.

[@Cobuman]

You got this! Trust your knowledge.

[@fearmo2212]

My interview went well! They are giving me a trial day and paying me for that day. I hope its a good sign and the right direction! @@Cobuman

[@fearmo2212]

@@ballislife6432 Got the job!

[@abdullahshakary4356]

Did you see any of these questions on interview?

[@craigheard2504]

Once again. This is so helpful. Thank you so much and I will pass this along to other aspirants I know.

[@Cobuman]

Thanks Craig! I appreciate the support. Good luck with the interviews.

[@craigheard2504]

@@Cobuman Thank U. I got the roles.

[@ShaneBuchman]

Bro, this is the best interview question list by far. Thanks for taking the time to make this❤

[@Cobuman]

Glad you enjoyed it!

[@bryonmiller4326]

Man I should try to get into IT. I grew up in the era when microcomputers were new. I understood the BSOD screen was caused by an IRQ interrupt error (Another hardware device on that system is using the same IRQ # as another component and there is nothing in place to handle the changing of IRQ's in this instance for some reason, so remove the hardware that was just installed, or change the IRQ if there is a way to manually change that number these days). I thought they solved that problem when they started making everything plug 'n play. All of us use this technology every day, we know alot more than we realize, almost everyone should be able to qualify for IT.

[@Cobuman]

That's still the case with BSOD. Mostly hardware related but sometimes software can cause it as well. With your understanding I'm sure you can get in to IT. People tell me all the time that they were able to get IT jobs just by watching youtube videos.

[@ssboxer]

Worth its weight in gold! Thank you for these questions! Can’t wait to here more!

[@Cobuman]

My pleasure. 😁

[@WilliamBBlamo]

You are doing a very good job Sir! I'm hoping to get my first job in IT very soon. God bless!!!!!?

[@Cobuman]

Thanks! You too!

[@YHWHSDaughter777]

Thank you so much for this video!.. so easy to understand... just brilliant!

[@Cobuman]

My pleasure. Thanks for the support.

[@Bidemi_Of_NYC]

Shoutout to people like you guys… just got a new Deskstop Support role today… this was very very helpful

[@Cobuman]

Thanks! I'm glad it helps.

[@Suryansh-101_vlogs]

Thanks to a full knowledge of Help Desk Support

[@Cobuman]

[@successmantra2003]

Very well explained. Great Job.

[@Cobuman]

Thank you!

[@rizwangilani]

Thanks great video I m going though interview. this one is very helpful for revision .

[@Cobuman]

My pleasure. Good luck with the interview.

[@khyberrawan3601]

Thank you so much for making amazing and helpful videos. I keep watching your videos about IT.

[@Cobuman]

My pleasure. I'm glad you enjoy them.

[@MBudhwant]

Great information on the help desk question and answer.

[@Cobuman]

Glad you enjoyed it!

[@ViralShortVideoStar]

Great work Cobuman.

[@Cobuman]

Thanks!

[@samydza]

Thank you ❤️❤️ Ramadan Kareem

[@Cobuman]

My pleasure. Ramadan Mubarak.

[@chetankhatate]

great video , covered most question great answers, request you to please do a video on Azure from basic level

[@Cobuman]

Good idea, thanks for suggestion.

[@craigheard2504]

@@Cobuman Yes. Azure for sure. Second that here!

[@Cobuman]

@@craigheard2504 You bet! I'm starting to get in to Azure again with MS365 videos. Today or tomorrow I will release a video starting to get in to that.

[@brighter_cyber1887]

So many valuable tips in this video. Thanks!

[@Cobuman]

Sure thing. 😀👍

[@barleymarrah7682]

Thanks for sharing this with us. it is really helpful ❤❤❤

[@Cobuman]

My pleasure. I'm glad it helps. 😁

[@soundsoflight6893]

Thank you for making this video. Do you have a downloadable document of these questions and answers? Much appreciated 🙏

[@Cobuman]

Yeah, I have some stuff. go to cobuman.com and search through there.

[@indianak3869]

Really great and very useful video.... thank you very much.

[@Cobuman]

My pleasure. I'm glad.

[@Bastyanul]

Thanks for the video. The british accent is also very good

[@Cobuman]

So nice of you

[@bibhordubey1882]

Mind-blowing,

[@Cobuman]

Thank you brother.

[@eliaspatriz4833]

many thank to put together the most basic info!!!

[@Cobuman]

My pleasure. I'm glad you like it.

[@nightmaref2b]

Thanks for the video and your time!!!!

[@Cobuman]

My pleasure. I'm glad you like it.

[@servitechlab7115]

I am trying to get a support job in English because there are better salaries, this video is very important. thank you

[@mac9955]

Excellent video...

[@Cobuman]

Thanks!

[@samydza]

Thank you

[@Cobuman]

Sure thing.

[@andrewlao8337]

well-explained and right-answered

[@Cobuman]

[@fabiopellacini6231]

Thank you so much! Great video 👍

[@Cobuman]

Sure thing. Take care.

[@itaizrihan5701]

min 8:55, i didnt understand the difference between add computer/ add user, ty

[@Cobuman]

Watch this video: kzbin.info/www/bejne/n4i7p5eYodCtY6M

[@balkajian]

I finished my secondary diplom (12 th grade) i did computer science these 3 years of school , can i get into help desk as my first job with no prior experience?

[@steezy2695]

youll need a few certs first

[@sphereitconsultoria111]

Cobuman simplY you are the BEST!!11

[@devshah8290]

Hi, Thank you for this tremendously informative video. I am going for an interview for Help Desk Specialist and I feel most of this question are based for Network administration. Am I thinking right? Are these questions helpful for my upcoming interview?

[@Cobuman]

Yes, it's good to refresh information. Best of luck.

[@fbsoul1]

thank you for the info., great job

[@Cobuman]

Thank you. Glad it was helpful!

[@kenimee]

Thank you so much for this information!

[@Cobuman]

Sure thing.

[@housefire123123]

Hey, this video is awesome but is there any chance you could please add bookmarks/timestamps for each question pleasssseee

[@Cobuman]

Thanks!

[@housefire123123]

​@@Cobumanis there any chance for the timestamps please?

[@RSingh-lv1ro]

Question :#3. In Windows 10. Shift + Restart. I could do this while the computer is fully turned on?

[@Cobuman]

Yes. That would work. Thanks! :)

[@oluwaniyiropo37]

Excellent

[@Cobuman]

Thanks

[@michaelegarnerwolfgange5656]

Good information ☺️

[@Cobuman]

I'm glad you like it.

[@black7987echo]

Who are you whispering to? Practising for ASMR? Top video as always.

[@Cobuman]

LOL

[@XTarik.TarikX]

Great content.

[@Cobuman]

Thanks.

[@gulfamahmand7601]

Nice explained dear

[@Cobuman]

Glad you liked it

[@StellaAfari-mh2oj]

very very good

[@Cobuman]

Thanks!

[@patricklancaster8684]

Fantastic video

[@Cobuman]

Thanks

[@markdavidzerrudo5077]

Nice video

[@Cobuman]

Thanks!

[@mowatrcm1]

Awesome. Thanks

[@Cobuman]

My pleasure. :)

[@lalithnani]

Superb

[@Cobuman]

Thanks!

[@4ever1331]

Great video. Thanks

[@Cobuman]

Sure thing.

[@heritagetour4114]

Very informative. Thank You

[@speedzero7478]

Thank you so much.

[@Cobuman]

My pleasure.

[@xeenn1290]

thanks for a lot of knowledge!

[@Cobuman]

My pleasure!

[@hmajor023]

August 2023 pinning. Great video.

[@Cobuman]

Thanks! I'm glad you like it.

[@shivavinay9074]

Thank you!

[@Cobuman]

You're welcome!

[@YungibOfficial]

I hope i will get into the job I really wanted :( its been tiring being interviewed 5-8 times a day and still not get the job..

[@Cobuman]

oh man... I hope you get a job soon. In the meantime, to prepare for next interview just go over things that you may have missed in the previous.

[@YungibOfficial]

@@Cobuman I'm actually hired but not the job that I want it's more like a helpdesk analyst who's responsible for calls and ticketing stuff... I want to be in the field man hahaha love to work with physical stuff and also networking.

[@rookiebobplayer244]

oh yeah will you reopen your discord group again or is it perma gone?

[@Cobuman]

It's open again because people ask about it. But, I don't check it often... Maybe once or twice a week I would logon in to see if somebody needs helps. discord.com/invite/JuJ73YKnju

[@sunahor007]

Very useful vid!

[@Cobuman]

Thanks! I'm glad you like it.

[@harishkumarreddy9722]

Dear Cobuman Please Make a video on mails to Office 365 migration......

[@Cobuman]

I will see what I can do. Can you please explain what you mean?

[@harishkumarreddy9722]

Make a video exchange server to office 365 migration

[@ervisfrend]

Hi , thanks .

[@Cobuman]

Sure thing. 👍

[@basemaboujudom6742]

Is this the most help desk questions for all companies or some?

[@Cobuman]

It's not possible to know what all companies will ask.

[@brazzavillekinshasa3653]

Thanks for all! Merci beaucoup pour tout ❤❤❤

[@Cobuman]

My pleasure. Best of luck.

[@CliffMasters]

Im going to be interviewed for desktop support technician, will these questions help?

[@Cobuman]

You bet! I wish you good luck.

[@abdullahshakary4356]

Hello Dear I am A+ certified I want get job as a help desk entry level but no experience What should I do Thanks in advance

[@Cobuman]

Here is my video on that: kzbin.info/www/bejne/Y5ixgpV4obl6d9U

[@abdullahshakary4356]

Thanks a lot

[@bswill5077]

Whispering the entry numbers was creeping me out haha

[@kennethwoodson9902]

💯💪🏽

[@Cobuman]

[@shawnfarrell9979]

Thank you!!

[@julsrealino8388]

nice

[@niharifkama3929]

What is different Service desk vs Helpdesk ?

[@Cobuman]

It is basically the same thing.

[@poppyw7592]

Present !!!!!!

[@dennisverduz6289]

🍺🍻🍺🍻

[@Cobuman]

😁🍻

[@mack....]

for question 3 you didnt actually answer the first of the three questions. You answered what safe mode is used for and how to get to it, but you did not answer what it actually is

[@AbkibarVishnuSarkar]

🤩

[@notmeno100]

Present.

[@malkeetnanwa23]

Sir in your most of the videos interview questions are all same not any different questions.

[@damonskates]

this is a great resource, but the white text on black background is killing my eyes lol

[@Cobuman]

I prefer black background because a white background is a lot brighter and bothers my eyes. When screen is white, it's bright! LOL

[@damonskates]

@@Cobuman to each their own lol

[@ShailaTouchton777]

Merry Christmas and Happy New year 2023 .

[@Cobuman]

Hello! Same to you! 😁