Toyota Engineers STUMPED?! (CRAZY Tundra P0019 - Part 1)

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Pine Hollow Auto Diagnostics

Pine Hollow Auto Diagnostics

15 күн бұрын

A desperate Toyota Dealership Technician reached out for help with a problem child 2017 Toyota Tundra 5.7 V8.
Customer got the truck submerged in a DEEP puddle, and now the Check Engine Light is on, and engine power is reduced.
After Shop #1 FAILED at diagnostics and repairs, the Tundra was brought to a Toyota dealership.
Now it has been at the dealership for over a MONTH, and is STILL NOT FIXED!
It's setting a stubborn *P0019 - B2 EX - CKP Correlation code*.
According to the technician, all traditional avenues have been exhausted, including a massive PARTS CANNON and multiple consultations with the LEAD TOYOTA ENGINEERS!!
This technician has invested DAYS of work into the truck, replacing various timing components, including a full set of chains (18-hour job!!).
Now the truck is even MORE BROKEN, also setting a P0018 in addition to the P0019!! Oh boy...
Let's read the back story and see if we can diagnose this truck from the DESK by looking at some oscilloscope waveforms, and comparing to a KNOWN-GOOD Tundra:
drive.google.com/drive/folder...
Make a BIG bowl of popcorn....
Ivan

Пікірлер: 454
@moo3993
@moo3993 13 күн бұрын
Thank you Ivan for the support on this diag, I couldn't have done it without you! And thank you all very much for the kind words. Definitely means the world. Can't wait till part 2!
@htownblue11
@htownblue11 12 күн бұрын
Thank you for being a leader in your profession man. Your customers are lucky to have you helping them everyday.
@moo3993
@moo3993 12 күн бұрын
@@htownblue11 That's one thing I miss about working at independent shops, I hardly ever see the customer. Pros and cons, but I do miss having that interaction with them after everything's done. Thank you very much! You can never learn enough in this industry, always striving to be better!
@PineHollowAutoDiagnostics
@PineHollowAutoDiagnostics 12 күн бұрын
My pleasure, Sean! This case study was even more exciting than I predicted 😄
@hightttech
@hightttech 12 күн бұрын
​@@moo3993: Honestly, the public are such idiots that i no longer deal with them directly. Too many scammers and karens made me grumpy 😾.
@mattbrown5511
@mattbrown5511 12 күн бұрын
You are an amazing tech and a good man. I would let you work on my "Mule" any time. '06 Jeep Wrangler. Last year of the 4.0L inline 6 from AMC/Chrysler. I bought it from the reenlistment bonus I got in '06.
@davidp7163
@davidp7163 13 күн бұрын
Dealer: The scope is how much?! Also Dealer: Replace every part on the engine! 😂
@robertmedina6875
@robertmedina6875 13 күн бұрын
Lol
@ismarmeskovic
@ismarmeskovic 13 күн бұрын
f....n fools mate 👍
@calholli
@calholli 13 күн бұрын
Yeah.. but the scope comes out of his pocket... The parts come out of the customers pocket; so who cares right. smh
@michaelgleason4791
@michaelgleason4791 13 күн бұрын
Dealer would have to pay for the scope. Customer pays for all the parts and labor.
@user-kw5qv6zl5e
@user-kw5qv6zl5e 13 күн бұрын
Ahh but if new chains are ALREADY STRETCHED...so there....
@Unclesteve16
@Unclesteve16 12 күн бұрын
5 Star sean is my coworker! (Yes I nicknamed him that!!) He’s an awesome, smart, funny guy! He’s always down to help friends in need! Seeing him married to this truck was painful, we’re so glad he’s divorced from that Tundra! Shout out to 5 Star Sean! ❤
@Sandmansa
@Sandmansa 13 күн бұрын
I've been a mechanic for over 30 years now. I started out working on motorcycles for about 10 years and graduated to working on cars and light trucks ever since. I don't personally own a pico scope. But I have access to a snap-on triton d10 scanner that does have an integrated 2 channel scope. It's not the greatest but it gets the job done. It has helped me with a couple of my diagnostics. There have been countess times when I have turned to Google and KZbin for help. I'm not ashamed of that. But one search result brought me to one of Ivan's videos a few years ago. I enjoyed how Ivan speaks to his audience and walks us through his processes step by step, all the way through. I've been a fan ever since. Ivan, you have helped this old tech try to better himself. And have shown me a few things along the way. I can't thank you enough for that.
@brianw8963
@brianw8963 13 күн бұрын
I’m kinda in the same boat. Though I surely comprehend the need for the Pico 4 channel to do some of these deep diagnostics , and as I just hung up My hard hat and steel toes, maybe I’ll get into it someday. But for now, if I get to that point and can’t figure it out, I know where to send it! 😅😅
@Dirtyharry70585
@Dirtyharry70585 13 күн бұрын
No excuses for the dealer NOT to have a scope. Laptop+ usb four channel + pico software.
@robertmedina6875
@robertmedina6875 13 күн бұрын
Ivan is the best❤
@andrewsorenson2267
@andrewsorenson2267 12 күн бұрын
Hey Ivan, I’m a Ford Field Service Engineer and I’m always learning and developing myself. Lots to learn always and I personally really try to focus on following the data to make a proper repair and help out. I enjoy watching your videos and others like Bernie at ATS and I learn a lot. I’ve even purchased my own4 channel PicoScope, WPS500, Pico NVH equipment, and other accessories (out of my own pocket) to help dealership technicians as best as I can. With a lot of dealerships it can be hard to be at multiple places at once with so many different technical requests that come in at times. I really enjoy helping getting vehicles fixed. Although corporate can push certain assignments that are in my opinion not needed and don’t help getting vehicles fixed it can get overwhelming to add to our workload. I’ve always prioritized getting vehicles fixed and all the non-important assignments I will push to the bottom. There is a lot to this industry and have been a Chrysler Technician before so I can understand the frustration trying to resolve an issue without the proper tools.
@porky7753
@porky7753 13 күн бұрын
These engineers and managers are why lemon laws were implemented. They are more worried about closing out cases for the spreadsheet than they are the quality of service to the customer.
@scrappy7571
@scrappy7571 12 күн бұрын
How does the lemmon law apply to a 6 year old flood vehicle?
@tomtom1541
@tomtom1541 10 күн бұрын
​@@scrappy7571I think he means when you have an issue and the dealer can't solve it. Some dealerships will just give up even though the customer wants to pay the bill.
@kerrylewis2581
@kerrylewis2581 13 күн бұрын
This is a textbook on what not to do. I hope the dealer learns and Sean gets a proper pat on the back for reaching out to Ivan.
@scrappy7571
@scrappy7571 13 күн бұрын
Only thing the dealer will do is blame Sean for taking too long.
@mrblonde2013
@mrblonde2013 13 күн бұрын
Traditionally, a dealership flatrate tech is seen as a disposable asset by management...no pats on the back...
@kerrylewis2581
@kerrylewis2581 13 күн бұрын
@@scrappy7571 I hope not
@scrappy7571
@scrappy7571 13 күн бұрын
@@mrblonde2013 You mean disposable liability... Most reward-less job ever.
@Malc180s
@Malc180s 12 күн бұрын
Sean who can't replace a timing chain?
@user-my8tp5ok7f
@user-my8tp5ok7f 13 күн бұрын
Ivan, I'm a diehard Toyota fan, and every car I've had has been a Toyota. I want to take a minute and just say that I have never seen such a dedicated dealership technician like Sean who goes out of his way to find a problem like this. This guy is amazing. To contact the Toyota engineers themselves to for help is awesome. I also want to say that I have never had such a crazy problem like this with any of my cars either. This tech is awesome 👌 👏.
@user-jv2ol1yq9w
@user-jv2ol1yq9w 12 күн бұрын
It’s ok, the real world knows Toyotas are not as great as the toy fans “preach” .
@DJ29Joesph
@DJ29Joesph 12 күн бұрын
​@@user-jv2ol1yq9wthey were good at one point, now all car manufactures are trash, and I do mean ALL
@jbfrank7519
@jbfrank7519 13 күн бұрын
Dude you are a rare soul in the world today.
@bullbutter9699
@bullbutter9699 13 күн бұрын
Russian Genius
@mikefoehr235
@mikefoehr235 13 күн бұрын
​@@bullbutter9699✅️✅️✅️👍👍👍
@flatdaddio
@flatdaddio 13 күн бұрын
I worked in industrial Maintenance for over 30 years. I was the Manager and had 12 mechanics reporting to me. Sean seems like an awesome mechanic. If you have a guy like Sean asking for a tool he needs to solve a problem, you buy it! It doesn't take a rocket scientist to see the need and the value of a 4-channel scope. The problem with corporate dealerships is there is only one customer affected by the broken truck. There is no sense of urgency on their part because they can look at another day. In the Industrial world when something breaks you may have 80 people or more standing there waiting for that equipment to be repaired, not to mention the hundreds of customers not getting their orders on time. I would have ordered that scope the day he asked. Like you said, all the cost of what has been done already could have been avoided. The people in charge are showing their lack of experience and knowledge in dealing with diagnostic issues. I can't wait for the fix! They better buy Sean lunch for a month after this!!
@ckm-mkc
@ckm-mkc 12 күн бұрын
I used to do a lot of consulting and we used to say "A fish rots from the head"
@sheerwillsurvival2064
@sheerwillsurvival2064 12 күн бұрын
The technician that reached out to you is the type that succeeds in life 👊🏻
@JoseSilveira-newhandleforYT
@JoseSilveira-newhandleforYT 13 күн бұрын
First of all, hats off to Sean! He's a responsible and dedicated professional that should set an example for others! Crazy problem and very impressive study you made, Ivan!!! No way this could have been seen, without the 4-channel scope! Quite likely, the P0019 stems from the distorted waveform the sensor outputs, and the P0018 was just a mishap installing the timing chain, that should not have happened, if there was a proper scope in the first place, and none of that unnecessary mechanical work (courtesy of the tech support) should have been done. Can't wait for part 2!!
@StagArmslower
@StagArmslower 13 күн бұрын
remember that engineers accepted the job twice with pictures and wave forms
@JoseSilveira-newhandleforYT
@JoseSilveira-newhandleforYT 13 күн бұрын
@@StagArmslower Yep. It just shows how detached they are, the parts cannon being the weapon of choice.
@tecnaman9097
@tecnaman9097 13 күн бұрын
I'm a bit surprised a main dealer didn't have a 4 channel scope in their diagnostic arsenal. As Ivan said you can't diagnose cam/crank codes without one. So how did this dealer management and the Toyota 'engineer' expect Sean to fix it without the right diag kit...yeah,when you don't know, fire! Sean is an exceptional and coherent diag technician. Good on you Ivan for what you did. 2 smart guys working together, just like you and Keith.
@onenikkione
@onenikkione 13 күн бұрын
they usually replace parts and get lucky, then hand the bill to the customer
@fulf
@fulf 13 күн бұрын
I have worked at main dealers in europe. We had scopes but the technicans that do fault findings never get time to do long diagnosis. (More cars more money and no time to sitt down and read how the system works and understand it) Initial times is 1 maby 2 hours. And if it is warranty they some times need to ask for more time from the warranty support After that they need to begin on the next car. (Booked cars) An because they onley have 1 lift each they cant leave the other one in the shop. I know many good technicians but they never get the chanse/learn anything that the brand dosent have a course for. And somtimes they know more than the support. And many brands have "bad' diganos software. I mean you dont get the tree of the modules so you get a picture how they are connected.
@TreyCook21
@TreyCook21 12 күн бұрын
😮 Ivan is Sean's Keith! Sean is the next Ivan! May the circle be unbroken!
@albutterfield5965
@albutterfield5965 13 күн бұрын
The dedication of this tech is rare to say the least, hopefully he still has a job once this truck is repaired because making the people above you look foolish is in most cases not a tool for employment longevity. I am looking forward to tomorrow night's show, and Ivan my hat is off to you for taking the time to help the beacon of shinning light in a dealer shop resolve this.
@robertsmith2956
@robertsmith2956 13 күн бұрын
With that dedication to the customer and willing to learn. He will have his own shop. Especially since he now knows the dealer inside info isn't worth toilet paper. I had to get a $300 book once for a job. I asked if I could keep it when I left since it had no value to them since no one else there could use it.
@brianw8963
@brianw8963 13 күн бұрын
👍👍🇺🇸🆒
@KarlGillcrist
@KarlGillcrist 13 күн бұрын
hopefully someone recognises the value of a tech that wants to do the job right up here in Canada Toyota ads claim their techs are experts and if they all had Sean's dedication this could be a true statement.....Karl from Canada
@xanderlander8989
@xanderlander8989 12 күн бұрын
Getting fired from a dealership is a full time job itself.
@VolvoGonzo
@VolvoGonzo 13 күн бұрын
I really don't see how they can charge somebody for parts that didn't fix the car
@dans_Learning_Curve
@dans_Learning_Curve 13 күн бұрын
Yeah, most people with a conscious can't either!! After hearing the shenanigans that go on behind the curtain, I wouldn't put anything past a shop that is run by bean counters!!
@PineHollowAutoDiagnostics
@PineHollowAutoDiagnostics 13 күн бұрын
Actually that's standard procedure at most dealerships and many independent shops! Sad! 😅
@scientist100
@scientist100 13 күн бұрын
I dont charge unfortunately when I can't be for sure but being mobile is harder and customers don't understand the implications of diagnosing a car, especially for timing codes where it could very well be a stretched chain, timing solenoids (stuck open for advanced). Stretched chain for retarded codes.
@robertsmith2956
@robertsmith2956 13 күн бұрын
Even worse than the part is the 15 hrs labor charge to put it on that doesn't fix the car.
@jeffco908
@jeffco908 13 күн бұрын
You never want a technician that knows all the answers. You DO want a tech that explores all of his or her resources to find the answers. No one can possibly know everything, and if they do they likely know very little to be honest. Cheers to you Ivan for helping this guy out. Also kudos to Sean for exploring other options when he felt it was out of control and hitting a wall.
@Volusia1
@Volusia1 13 күн бұрын
Ivan!!! 7 months Toyota had my same year Truck… Got it back with same issue. Went back they said leave it and they will try to figure it out again…. Nope; went across the street and bought a new truck!
@paceauto5382
@paceauto5382 13 күн бұрын
Once the parts cannon is fired like this, it can turn into a money pit an a disaster for the customer…🤦🏽‍♂️🤷🏽‍♂️💯
@jamesgasper8630
@jamesgasper8630 13 күн бұрын
Had a lexus once with a tooth knocked off the reluctor ring on the crank. I actually welded a tooth and shaped it with cut off wheel. Good times good times lol
@billziegmond4943
@billziegmond4943 13 күн бұрын
Awesome that you are willing to help Sean. Pico Scope diag took me back to school when we used old green screen lug about scopes. I agree management doesn't understand the cost savings of the right tool. I don't want to go into a long story. Had network problem at work. 6 months they fought to solve the problem. I finally convinced them to give me read only access to the switches. I brought in my own protocol sniffer . 10 minutes later I found the impossible. 2 device on the network had the exact same mac address. Showed them the capture. Told them to change out one of the device with a new oem device. BOOM! PROBLEM SOLVED. Tell Sean awesome job! He needs a to tell his boss he needs a raise!
@chillybrit2334
@chillybrit2334 13 күн бұрын
Ivan, you should coerce your pico contacts to get the tech who sent you this mail a 8 channel scope for their personal toolbox. They clearly know how to use such a thing and when. They are also on flat rate, so they are way in the hole on this but determined to resolve it for the customer but being hampered by pish poor employer provided kit. Do the right thing, costs you nothing, costs pico one scope, PR opportunities abound, one less talented thorough diagnostician leaves the trade disillusioned and burnt out. Do it. :D
@Runco990
@Runco990 13 күн бұрын
When I worked at a regional repair center, I asked my boss for a Huntron Tracker. I made a very compelling argument how this tool would save many hours a day in troubleshooting time, which is why I felt we should have it. They got it for me! And it DID boost productivity immensely once you learned how to use it. TOOLS are important. The RIGHT tools are invaluable. 👍
@markcondrey2297
@markcondrey2297 13 күн бұрын
I find it hard to believe that these dealerships don’t have the proper diagnostic equipment to form an accurate diagnosis. This alone is the head of the parts cannon demon. I enjoy your work and I learn greatly from watching the way you tackle these issues. Thanks so much and God bless!
@t5ruxlee210
@t5ruxlee210 13 күн бұрын
Somebody probably decided ten years ago that such "fancy diagnostic tools were for regional field expert personnel only" and any one of them who was foolish enough to apply for same...
@brianw8963
@brianw8963 13 күн бұрын
I think many have the equipment, but not the personal that know how to use it like Ivan does. Ivan can probably do more with a 3$ test light than most of them can do with anything they have available.
@mrblonde2013
@mrblonde2013 13 күн бұрын
Why would a dealership tech learn to diagnose? You can just hang parts on the car, or try swapping parts from the identical one on the yard.
@laxbeach2381
@laxbeach2381 12 күн бұрын
My dealership I get my vehicle serviced at does.
@TheOnespeedbiker
@TheOnespeedbiker 13 күн бұрын
So the problem after replacing the starter and after chasing timing codes and replacing the timing chains (creating another problem), may very well be a chinesium CPS. So again new doesn't always mean good; especially aftermarket electrical components. The issue with strange timing issues reminds me of an Eric O video where the cam reluctor wheel had come loose.
@moshet842
@moshet842 10 күн бұрын
Kudos to Sean here. You couldn't have done this without his excellent work.
@rickblanchette
@rickblanchette 13 күн бұрын
I agree with your assessment. 99% sure aftermarket CMP sensor. Timing off a tooth not too bad we have all done it. I have had the same experience with our factory engineers as he just had. ( automated cartesian cells for electronic assembly production ). Would send us down a rabbit hole of tasks until we would deduce that they had no clue, never seen it or did not wish to give in information ( they would not always tell us everything. A Japanese thing ) even that we work for them and paid by them.
@AKChryslertech
@AKChryslertech 13 күн бұрын
I sincerely hope that tech stays in the industry! God knows we need more techs like him! This stuation is exactly why we need to change the industry once and for all.
@jasonwember9927
@jasonwember9927 13 күн бұрын
You kill me with these multiple part videos Ivan!!!
@calholli
@calholli 13 күн бұрын
Why? It's 40 mins long already.
@scientist100
@scientist100 13 күн бұрын
He should upload them back to back. Maybe his internet takes that much to upload.
@Guillotines_For_Globalists
@Guillotines_For_Globalists 13 күн бұрын
Being a modern mechanic working flat rate is not on my bucket list.
@autotek7930
@autotek7930 13 күн бұрын
Try being a mobile tech working in the insurance repair industry 😂 traveling to a shop, doing the setup needed for a frame swap and then actually doing it then moving on to a diag on a problem caused by the body tech that plugged in two connections on a Volvo xc70 rear bumper harness that caused comms to fail after the rear hatch kick sensor and the way the system is set up that throws a code for the battery monitor sensor. I go to body shops and dealers, I went to a bmw dealer not to long ago to strip down a 2024 bmw m4 competition so they could replace the passenger quarter panel structural metal, why didn't they do it? Because it's too difficult for their dealer techs that's why. I had the entire interior including the dash, carpet harness and everything else out so they could safely weld. It's never boring and I enjoy working alone but to get 80 or 90 flag hours you gotta hustle, l best job I ever had coz I love the challenge and the pay lol
@calholli
@calholli 13 күн бұрын
Not ever. I would never sign up for that. I'd rather buy old junk $500 cars and fix them up and sell them myself.. or something else. lol I've done that a lot with motorcycle basket cases and made good return on it... and I would get to ride them for free for a year or two; turn around and sell them for good profit in the end.
@lonwillis783
@lonwillis783 13 күн бұрын
Thank you Ivan for all that you do!
@bleebleblahble8833
@bleebleblahble8833 13 күн бұрын
Beautiful view in the back. You are a good man with a good life
@ismarmeskovic
@ismarmeskovic 13 күн бұрын
What a story. Thanks for the brilliant video Ivan!
@additudeobx
@additudeobx 13 күн бұрын
I can't freakin' wait to hear the results!!! Ivan, you are awesome...
@richshaffer985
@richshaffer985 13 күн бұрын
Your technical analysis is amazing Ivan!
@ohmbug10
@ohmbug10 13 күн бұрын
That's some great diagnostic skill, Ivan. You're a rare breed. Hat tip.
@GregoryGlessnerViolin
@GregoryGlessnerViolin 13 күн бұрын
You always post right when I can't watch the whole thing right away 😂 I know this will be a good one!
@robertsmith2956
@robertsmith2956 13 күн бұрын
When Ivan says off one tooth, he will get back pictures, yep already fixed. Will swap bank 1 sensor and see..... LOL
@karlkoenigstein4138
@karlkoenigstein4138 10 күн бұрын
Only 10 minutes in and I can’t wait for this saga!! Go get it Ivan!
@kensimpson8133
@kensimpson8133 13 күн бұрын
Wish more techs were like you and Sean... Awesome video as always Ivan!
@EATSLEEPFARM
@EATSLEEPFARM Күн бұрын
Best teacher of scope related content bar none!! Thanks for sharing your knowledge 😎👍
@rogerrocco5211
@rogerrocco5211 13 күн бұрын
Brilliant diagnosis so far! I hope you have found the solution that is illusive but always discoverable. “Persistence is Omnipotent” It’s a joy to watch you work! Bravo 👏
@anonymuswere
@anonymuswere 3 күн бұрын
while that one was a parts cannon dealership, the one I went to for a jeep problem was ANTI parts cannon. they were too busy looking at the computer. once I got rid of the thing, it was a pure "you" problem. originally, I had bought a new battery for the jeep and the tech installed the thing backwards (the jeep had the wrong group battery in it, facing the other direction for better cable fit, and I'd bought the correct one). after getting rid of it, it turned out to be a popped fusable link! i didn't even know those still existed. this problem is what prompted me to start watching you guys' channels to begin with. there were later problems with the same vehicle (body damage, incorrect lug nuts all around, and the guy I'd traded it to swapped new wheels on, and didn't think to tighten them down to spec, having the wheel come off in mid drive, destroying the driver's fender!)
@mkilptrick
@mkilptrick 12 күн бұрын
Nice to see those of you who are looking out for the customer and not some upper management. Thanks Ivan.
@glenharper3136
@glenharper3136 13 күн бұрын
Thanks for the video Ivan, He contacted the right guy.
@user-jf3hh4xr4n
@user-jf3hh4xr4n 12 күн бұрын
I'm a retired eng tech (not in automotive industry). I'm not sure what will solve the automotive industry since it seems to be the same problem with almost all corporate owned industries. These companies are driven by their marketing and accounting departments.
@billneu9520
@billneu9520 13 күн бұрын
You make this video so interesting. Thank you for all the work you put into your video's You help so many mechanics and like myself fixing my autos for over 6o years.
@jeremyah78
@jeremyah78 13 күн бұрын
Awesome stuff! I am very much looking forward to knowing if there are any twists in part II. Having said that, I agree with your conclusions from the data so far!
@cyrexccc
@cyrexccc 13 күн бұрын
Well done Ivan!!! On all of it.
@michaelroden7823
@michaelroden7823 13 күн бұрын
Not a Tech, not by a long shot but have some experience in older, carby style engines. your videos are an amazing, eye opening insight into what my son has to go through and learn as a mechanic in todays world. I stopped telling people that I taught him all he knows about mechanics a long time ago, I have even suggested that he watch some of your video's. Keep up the good work.
@dougkubash8673
@dougkubash8673 13 күн бұрын
All your videos are great but this one is very great! Ivan you are amazing and so is Sean. I was a mechanic for 45+ years and seen similar kinds of bullshit that Sean is going through. I am excited to see what the problem was.
@mgherter
@mgherter 12 күн бұрын
This video warmed my heart man. Great job, your and Sean.
@GarnConstructionInc
@GarnConstructionInc 13 күн бұрын
From just a lifelong auto enthusiast I agree with Ivan! Kudos to Sean for a transparent learning journey!
@mrcogginsgarage7062
@mrcogginsgarage7062 13 күн бұрын
Ivan great case study thank you for the support for a fellow tech,we need more Ivan's in this trade.
@dxt7339
@dxt7339 12 күн бұрын
Ivan! I want to thank you for helping Sean out. This to be commended and emulated when fellow professionals are in need of some help and others are willing to fully engage and help out. I also want to thank and commend Sean to being an automotive technical professional that has the customers best interest at heart and knows that proper diagnosis is a better, faster, cheaper route to take to solving the problems! WELL DONE to all!!! I look forward to part 2!
@ADScar
@ADScar 12 күн бұрын
Phenomenal diagnosis Ivan.
@ChrisWilliams-pu8pj
@ChrisWilliams-pu8pj 13 күн бұрын
Really enjoyed this one! Looking forward to conclusion.
@jerryking2418
@jerryking2418 12 күн бұрын
kudos for volunteering to help.
@dans_Learning_Curve
@dans_Learning_Curve 13 күн бұрын
Worked at a tractor dealership for 2 years. The guy who actually went to school, got to spend time on the computer researching known issues in the dealership database. Me, I'd get monitored! Oh, I fixed a fuel leak that another school guy couldn't. He threw some parts at it. I took the time and found a crack in the fuel tank.
@rider547
@rider547 13 күн бұрын
Excellent diag Ivan! We can all learn so much from this video. Not just how important having a multichannel scope is, but more importantly, not to start changing parts before being sure of what is causing the symptoms. (The root cause of the problem). Thanks for all your great diag videos. Can’t wait to see part 2! 👍🏻👍🏻
@vincentgotter4669
@vincentgotter4669 12 күн бұрын
Epic, is the correct word. Great job as always Ivan.
@baxrok2.
@baxrok2. 13 күн бұрын
Fascinating. Thanks Ivan!
@hightttech
@hightttech 12 күн бұрын
The most incredible part of this saga to me is that the dealership geniuses, all the way up to the highest tier of tech support, are parts changers FIRST, and that the tech is crippled with an old, dusty PICO resurrected from a tool room bin. ATTENTION VIEWERS: Welcome to the dealership.
@MRSBRHODES1
@MRSBRHODES1 13 күн бұрын
impressive analysis and knowledge.
@aleskyfinis1025
@aleskyfinis1025 13 күн бұрын
Great job great job John
@StevenDaugherty-uo5cs
@StevenDaugherty-uo5cs 13 күн бұрын
Wow, this is super cool. Hats off to Sean for seeking help from you and hats off to you for helping. Very sad the company didn't send someone to the dealership. I was a factory rep. for Mercedes and was often sent to dealerships to help with problems the mechanics couldn't find answers to. Those engineers offering advice over the phone simply can't compare to actually being there #nd putting hands on the vehicle. Hopefully you've at least narrowed the problem down to just a couple of things to correct. Can't wait to see the results. Hope the dealership accepts accountability and doesn't charge the customer for their ineptness.
@hcox1111
@hcox1111 13 күн бұрын
24 teeth= 15 Degrees 18 teeth= 20 degrees 5 degrees difference, there is why one was off 20 degrees and the other was off 5 degrees
@PineHollowAutoDiagnostics
@PineHollowAutoDiagnostics 13 күн бұрын
Not so fast... not all teeth are created equal 😉
@dans_Learning_Curve
@dans_Learning_Curve 13 күн бұрын
​@@PineHollowAutoDiagnostics LoL 😂😆 I'm thrilled to hear shops are actually using your knowledge you share!!
@brianw8963
@brianw8963 13 күн бұрын
@@dans_Learning_CurveThis kinda scares me. Word might get out and Ivan will be scooped up by an offer He can’t refuse and We will lose Him. That’d be awful for us. 😅😅😰😰
@calholli
@calholli 13 күн бұрын
@@brianw8963 I don't think that's ever happening. Why pay him a huge salary when they could just use him on a 'per job" basis.
@hpelisr
@hpelisr 13 күн бұрын
That was a good Diag, Ivan. I hope Sean can see into that and do some discovery. Should have done the captures at the start. Looking forward to the results.
@mike-yp1uk
@mike-yp1uk 12 күн бұрын
Every time I hear these symptoms. I think wrong or defective parts, or installation problems. Great diag as usual and details explained great.
@brianw8963
@brianw8963 13 күн бұрын
Ohhh this should be a good one! That is so cool that this guy reached out to You. I’m sure it is resolved. Maybe they can get You to resolve the transfer case actuator problems that they have no clue about someday too! 👍👍😍😍🇺🇸
@richarddiaz591
@richarddiaz591 13 күн бұрын
Excellent work!!!!
@andyvitz
@andyvitz 13 күн бұрын
Yeah can't wait for part two
@jeffbrown3963
@jeffbrown3963 12 күн бұрын
It just seems like when a Toyota has a problem, somewhere in the conversation will be the words "aftermarket part". Can't wait until Part 2 of this!
@Bizija123
@Bizija123 12 күн бұрын
Welcome to Pine Hollow Armchair Diagnostics! 😂 Absolute king, lol.
@PineHollowAutoDiagnostics
@PineHollowAutoDiagnostics 12 күн бұрын
I like the sound of that haha xD
@jeffkeating8994
@jeffkeating8994 13 күн бұрын
We will see if you solve it .But very impressive diagnostics looking way out of the box
@KarlGillcrist
@KarlGillcrist 13 күн бұрын
Ivan I'm very impressed with this techs attitude and approach to finding this issue as someone who had the benefit of learning from a old school auto shop teacher who valued knowing how to diagnose problems more than knowing how to open parts boxes...this techs frustration with those who are supposed to help him is understandable ...sadly I've heard similar frustration from other techs who reach out to support with similar results...from what you showed I believe you right the cam gear is off one tooth explaining the second code and a faulty cam sensor is also likely if it's aftermarket...looking forward to part 2 when I hope this techs determination to help the customer is rewarded with a good result ..the industry needs more techs like Sean and yourself.....Karl from eastern Canada
@W.Khairi
@W.Khairi 3 сағат бұрын
With this kind of code rough idle will be my first thing to pay attention to thats to isolate if its an actual mechanical problem or otherwise. Could be a bad cam in that case i would check pulse width at various points of the capture, if it is a bad cam i'd normally see big discrepancies between pulses not consistent variance. With such codes i sometimes need to physically see the reluctor wheel with a borescope to eliminate any reluctor damage ( while manually spining the engine ). Surprised u didnt count ex cam sproket teeth, as its more likely to would've jumped, cause originally the car was throwing Ex cam timing only codes not both. Normally pcms r right in determining a timing issue so this should have been a straight forward diag. I'd say Sean called the right man for help, Enjoyed it as always, Thanks Ivan.
@Scaled-DownReptiles
@Scaled-DownReptiles 12 күн бұрын
You’re a G my guy. You motivate me to get better. But summer coming in motivates me to just be quick 😅
@GeminiSeven43
@GeminiSeven43 13 күн бұрын
Once again into the fray......Ivan to the rescue!!!!! I love how you bring the Pico Scope down to earth for those of us learning and I have been able to take that knowledge and a Pico and use it in my own field (Industrial maintenance) for "Seeing" the high speed signals from photo sensors need on our machines. There are just some problems where you need to see everything at once to figure out whats wrong (and sometimes just to what is right) and the Pico scope (and also "Pico-on-steroids E-scope from good old Bernie Thompson) save the day with 4 to 8 channels of data at the same time. Even though I don't need a scope, having one to save the day is a blessing and as you say "worth it's weight in Gold". Can't wait for part two and thanks so much for being a source of help and knowledge for so many lucky customers Ivan. Take care and have a great weekend.
@robertsmith2956
@robertsmith2956 13 күн бұрын
of course next years books will fall well below normal now that it takes just 20 minutes to fix major problems, and no parts required...... Would be nice they publish the warranty claim on that broken wire under the battery case....
@Blue89bird2
@Blue89bird2 13 күн бұрын
Can’t wait for part 2
@mistsmogguru8378
@mistsmogguru8378 13 күн бұрын
Fair play thus far
@neilmurphy845
@neilmurphy845 12 күн бұрын
Iven your questions are brilliant
@mistsemy1522
@mistsemy1522 13 күн бұрын
Eagerly waiting for part 2
@peugeotplanet7553
@peugeotplanet7553 13 күн бұрын
I've been checking my notifications for the past 12 hours waiting for the part 2 of this video....
@major__kong
@major__kong 13 күн бұрын
"Apparently something got worse." Sounds like my physical therapist after working on my shoulder today.
@robertsmith2956
@robertsmith2956 13 күн бұрын
My dad zapped a technician once at physical therapy. She said to tell him when he feels the zap. Had it cranked all the way up and thought it wasn't working. touched a pad and ZAP. LOL
@richardcranium5839
@richardcranium5839 12 күн бұрын
you spelled physical terrorist wrong!
@h026532792
@h026532792 13 күн бұрын
Very informative video as usual, be interesting to say what happens and if your findings create a satisfactory fix for the customer
@matthewmcmaster2731
@matthewmcmaster2731 13 күн бұрын
It's amazing what rare gems you find hiding in the back woods of Pennsylvania. With honesty and integrity like that Ivan deserves all the work and prosperity he can handle. We're lucky to have him in our area.
@alexanderzubar9593
@alexanderzubar9593 12 күн бұрын
One more thing needs checking is the timing waves to the actual cam and crank mechanical positions with scope check of pressure transducer wave to see if the timing wave is actually in time with the cam and crank. Sitting on the edge of my seat for the conclusion. Rooting for Sean👏👏👏👏
@rhkips
@rhkips 13 күн бұрын
It almost seems too easy... Excited for Part 2! I wanna shim that exhaust cam position sensor, seems like it's too sensitive!
@emalaret6
@emalaret6 12 күн бұрын
Gret job. I love your videos.
@mikechiodetti4482
@mikechiodetti4482 12 күн бұрын
Every time the scope comes out Ivan proves whether or not the timing chain is off 1 or more teeth. I'm surprised those engineers didn't tell that tech to replace the engine! Part 2 hopefully will prove it.
@agoodneighborautorepair2176
@agoodneighborautorepair2176 11 күн бұрын
Very nice adventure,I did work for 4 different dealers in the pass always working by pressure and big stress with problem like this one,you work long hours for low money and no appreciation from the company,that is no easy to be a technician or mechanic.. Blessings..
@OtisPlunk
@OtisPlunk 12 күн бұрын
It's so funny that people think a snorkel intake turns a Tundra into a submarine. Nice catch in finding the differential in the width of the signal. I hope this doesn't mean you're going to move to North Carolina and join the war-room; solving the unsolvable without getting your hands dirty.
@joychung3639
@joychung3639 13 күн бұрын
I agree with your conclusion because at begin the guy also say some one already try to mess with wiring and change part on the truck. most of the cmp/ckp is not oem.
@billyr9840
@billyr9840 13 күн бұрын
Ivan, Nice ! Your Awesome Dude !
@calholli
@calholli 13 күн бұрын
Nice catch.. Always go back to the basics. The problem was even more simple than expected. (well, the original problem). Having the known good is crucial. Getting a known good from other existing cars is the genius I won't forget. If only the guy would have sent these to you BEFORE digging into that timing cover.. smh
@jimthompson2737
@jimthompson2737 12 күн бұрын
As always a very instructive video. I think you are spot on with your diagnosis. Maybe he can reset the right bank #2 cams from the top without having to take the cover off. I’ve seen some hotshot techs reset cam timing on these engines that way. Also what if the exhaust cam sensor had water in it, I know it’s a long shot but I have seen that happen.
@throttlewatch4614
@throttlewatch4614 9 күн бұрын
Sean you the man for wanting to better yourself. My bets are on Ivan
@paulsolovyovsky1702
@paulsolovyovsky1702 13 күн бұрын
I always have popcorn when I'm about to watch a video. It's my whodunnit shows like NCIS, etc..except this is real life. Who needs Monk, Blue Bloods, Law and Order, I'll be watching this in syndication. Great job as always, I love the plan of action creation and root cause analysis that like House figuring out what happened to patient when everyone else couldn't.
@tomvleeuwen
@tomvleeuwen 13 күн бұрын
It could still be the camshaft itself. I have seen a couple of times that somebody put a magnetic base work light on the camshaft, magnetizing it and modifying how the camshaft sensor responds. In this case, it seems that all pulses are effected evenly, so it is unlikely, but it still needs to be verified by swapping the camshaft sensor with the other bank before ordering a new one.
@rogerstlaurent8704
@rogerstlaurent8704 12 күн бұрын
When the Customer used his Toyota Truck as a USS Nautilus Submarine and the hours Sean put in the best thing is replace the engine the customer is going to pay hours of diagnostic service that will be in the thousands of dollars it would have been cheaper to replace the engine .. The worst thing Toyota did was put a snorkel on their 4 by 4 trucks .. After reading how deep that engine was underwater that engine is Tost you might fix the timing issue for a while but what's next ?? Just remember Water is the Strongest Material in the world and it will destroy anything in its path including Toyota engines .. BTW great video Mr Ivan loves to see the fix and helping Sean out that was really nice of you to do so
@vpimike2646
@vpimike2646 13 күн бұрын
Ivan, I agree it sure looks obvious that the main timing chain on bank2 is 20 deg off (2 cam teeth, since cam sprocket should have double the teeth compared to crank sprocket), but your second theory about the aftermarket CMP sensor was eye-opening to me. Clearly you have analyzed the lag and the width of the EX pulses and clearly something is out of whack. I was thinking that the timing sensor blade plate on the exhaust cam was not right for this engine, but I agree that your theory on the aftermarket sensor seems more likely. Sean needs to look at both when he goes in there. Fantastic work, with all due respect to Keith DeFazio, you are probably the most influential guru to the automotive diagnostic community worldwide!
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