Trouble At the Hotel | S03 E06 | The Hotel | Full Documentary | All Documentary

[@kangahey]

Did you see the pause before he offered duck as the main?….he knew exactly what he was doing.

[@mrjules2008]

I loved the way Mark called his bluff when Christian said he’d give his notice. He wanted Mark to tell him he was great and not to do it.

[@ApeX2411]

Called his bluff?

[@stevenmitchell4986]

WELL-SAID!!!!!

[@angelaglanville9377]

Does Mark own the Hotel or just manage it?

[@vibesbynae4860]

@@angelaglanville9377 just manages it

[@johncondie5091]

So true ,I can't begin to imagine how much he stole of mark

[@Kns567]

Watching this series from Canada in 2023. I have to say Mark, Alison and Christian, really the whole cast: the chemistry, antics, drama, emotion, and heart between them all is just gold! Brilliant 👌

[@christopherp1318]

Christian went on the run, fraud and bail dodging. he went to prison :D

[@hashfingers]

It’s not a cast it was there actual job

[@DizzKola3]

Amanda and Alex are adorable. They seem like really cool, down to earth people.

[@-moondust-]

That woman "they don't want me kicking off" love you got a free wedding and basically been one of the reasons someone lost their job! They knew what they was doing, they don't look the kind that eats duck often!

[@gouchscowl8601]

Hi Yasmeen sorry to hear about Geoff, Glad you got away from him by the way you’re granddaughter is fit

[@alcole6511]

Mark made me feel so much better about myself about 9 years ago when I was hung over on a Sunday afternoon! Legend, thank you.

[@westsussexsounds]

Are you able to put on series 4 of The Hotel? Would love to see Mark working at the other hotel again!

[@roverboy4244]

Nothing more humiliating than threatening your boss with your notice and they shrug and accept it, but Christian was a bad apple and made Mark's life much easier as I don't really think he wanted to sack him.

[@amywebb9311]

What they should have done was detail the wedding they were giving away on the promotional stuff. Win a wedding and then list what it actually includes so For bride and groom/groom and groom/bride and bride and 50 guests. Menu - whatever they were willing to give away, dove release, honeymoon suite etc. Worth £xxx!!! That way, you're either happy with what you'd win or your not and don't enter. Not really rocket science to not leave yourself open to interpretation. If they want something extra/change from what was included in the prize then they pay the difference. It sounds to me that the couple thought win a wedding meant...the wedding they would have paid for. Christian didn't do himself any favours by asking open-ended questions, hence another reason it would have been better to detail what they actually win.

[@johngrenton4879]

I agree 100%. I was thinking the same. 'free wedding' is completely open to interpretation! Are you including the photographer? The dress? The wedding insurance? Are you even including it on a peak season or off peak season. Fair play to Mark though doing something positive and promoting his business.

[@stevenmitchell4986]

Mark has great ideas & with the 'right staff' myself & my beautiful wife think he could own a string of hotels!!!!!

[@hollyshaw2469]

Best line"don't tell me what am working ask me" we would all love a job when we picked what days we worked.

[@imspartacusnoimspartacus4731]

See how he tried to sneak in a month’s notice (skilfully done, explains a lot) Mark saw through that and gave him his week and showed him the door. As for the guests, esp the wedding...coming from an estate near you...

[@cherylbenjamin3916]

loving this series -hoping to see more ..i feel so sorry for mark -not one person of his "senior team" conducted themselves with any work ethic, kindness or respect for their boss and payer of their wages

[@weealpha64]

Wow, Bride "They don't want me to kick off" what an arrogant selfish woman.

[@NorfolkEnchants]

Waste of time anyway, they were divorced in less than a year. She had an affair with his brother and buggered off to Spain.

[@jinkedebakker3237]

The first impression of Bridezilla was, very selfish and Christian just added to it.

[@TurkishBenAirsoft]

@@NorfolkEnchants Ha Ha Really

[@amywebb9311]

@@NorfolkEnchants - really!? how do you know?

[@NorfolkEnchants]

@@amywebb9311 I used to work with her ex's daughter. Apparently she married the older brother thinking he would be getting a nice inheritance from his mother but the mother bypassed him completely and gave the money to the younger brother.......who she buggered off with.

[@Bishop2155]

Lived in torquay, also went to the hotel a few times it’s really what it’s like from the documentary

[@George-id5ie]

Did you meet christian?

[@ramblingrob4693]

Lol

[@jayzui_9564]

innit bro im still down here

[@Bishop2155]

@@George-id5ie was friends with Christian (:

[@Bishop2155]

@@jayzui_9564 do I know you lol

[@wickedblue1974]

everyone is stabbing Mark in the back except the chef.

[@brookiebrooke3813]

Christian got paid for a looong time for doing absolutely NOTHING! Wow.

[@rmirmi8377]

He's a scam artist, goggle his name and all will be shown!

[@swineheartdoppleganger5516]

he got time in prison for fraud in 2016..

[@VacationHacker]

Christian is so lucky to have not been sacked months earlier, what a two faced waste of space he doesn't need a partner hes already up his own backside. He doesn't have any respect for Mark or helping the struggling Hotel

[@hammondOT]

He's a miserable grouser. And a fake.

[@HappyTX20]

Christian might be one of the only people who would put up with Mark and the mess of this hotel.

[@seanglossop4777]

*"Christian has to make that side of the business profitable and it isn't happening"* Ends up going on the run for skipping bail and is given two years for fraud

[@BM-lw6gn]

Jesus,really?

[@clumzyd7363]

Was he really??

[@hammondOT]

36:23 I bet you he wasn't even on the phone with anyone

[@rmirmi8377]

Last known to be in Blackpool where he was picked up by the police working in a hotel. 2015/16

[@rmirmi8377]

@@BM-lw6gn Yes really he skipped bail and fled to Blackpool,

[@Juls27989]

Its plain to see that the failure of mark keeping the hotel afloat was he didnt seem to have any respect or authority over the staff, especially cristian .. such a pity. 😞

[@DJ-tt7tq]

I really enjoyed watching this,loved Mark,Cristian and Alison especially. Although well meaning, I did think Mark just interfered too much, and then blamed everyone except himself. So glad, i don't work in a hotel. I can't imagine the amount of stress and verbal abuse you'd get would be totally unacceptable.

[@jaessongee9893]

Its the type of place you feel like walking up to the front counter and calling "Manuel !!!" LOL 🤣🎤🇦🇺

[@TyrantFinderUK]

Christian stole more than £13,000 from the holiday camp where he worked and got 2 years for it and his real name is Nigel McCartney

[@pauliepaul3697]

Plus known as Scott lee something not right about this bloke 🤔

[@BrianKitching-wv5nh]

Oh dear.Wonder what he is doing now in 2024?

[@lbthingsstuffmore9513]

Mark is a weak boss. You can be nice and firm at the same time. It's you and others livelihoods on the line. Christian needed to go long ago!

[@dobsonianastronomer6888]

Update on mark: he is back as a millionare again, after he sold his mountain of toilet roll during lockdown for 10 pounds per roll

[@robertasliutas2903]

🤭🤭🤭🤭

[@lplp765]

Hooorrrraaayyy!!!!😬

[@dobsonianastronomer6888]

@@lplp765 xd

[@WILLODLING]

@@lplp765 Winning comment

[@waimbuthia820]

In other words, "Don't cry for me, Argentina." LOL Mark's a true entrepreneur.

[@HorizontalLifestyle]

Christian 1 pound for the till and 2 pound for my pocket!He is mega creepy and mega dodgy.

[@JackFowlesJF]

He actually is, Google him, he was arrested 😳

[@jennasanders4211]

Haha yes he got 2 years

[@1313Mockingbirdlaen]

All those toilet rolls would come in handy now

[@kathleenkidman7908]

Yup, 😊, in the beginning.

[@1313Mockingbirdlaen]

In NYC we are still hunting for it!

[@weenajensen4670]

Ha ha ha - your comment made my day!

[@daniellejadexox]

On his Easter live stream he had a pyramid of toilet rolls in the background as a throw back 🤣🤣

[@malcolmclements9254]

I would have told the wedding couple "look, you've got soup, chicken and free toilet rolls if you want em and that's that."

[@RichardWatt]

"Amazing Grace" at a wedding fayre??!!! It's normally played at funerals...

[@jeanc819]

Well?

[@davedenham8697]

WHY WHY WHY are they dictating the menu for a FREE wedding!.....disaster

[@vincitveritas3872]

Bet he claimed he was stitched up when he was robbing his employer

[@stantheman9976]

Correct

[@deanpipe8329]

He has been doing it at every hotel he has been at for year trust me he didn’t just start doing it at the one he was caught at

[@deanhawthorn5783]

what a shame he stole of the hand that feeds him....mark is such a nice guy....id be proud to work for him

[@deanpipe8329]

Mark was an idiot that cudnt run a bath 🛀 let alone a hotel

[@jacobmassey3897]

He has bankrupted every business he has been involved in. Some have recovered but only AFTER he left 😆

[@amy9788]

@@jacobmassey3897 frr

[@richardjones1037]

Allison proved her true friendship with Mark still together today

[@deanpipe8329]

Er think not

[@AC-sd6fo]

Where

[@Sienna69089]

The couple with the guys dad brought me to tears. How sweet.

[@niamhchammings6707]

''The tv only has 6 channels'' ''SO? how many can you watch at one time??!!''

[@Kiinell]

Mark's world. You have to love it.

[@sarahjaneclarke6614]

The judge at Exeter crown court called Christian the scarlet pimpernel when he went on the run for fraud lol👍

[@rebeccarose2537]

🤣🤣

[@jamesncraigrocjames2092]

Alison is not bothered by the reviews. Mark is incensed. Alison is just making the right noises. She’s enjoying the drama. She’s more interested in slapping on the slap.

[@junorascal7142]

Christian is really up his own

[@shanellekay8263]

Christian need to know the world does not revolve around him

[@congmt22]

Staff trouble at the Grosvenor hotel. It's a truth documentary, thanks for sharing.

[@studentofknowledge3367]

Really enjoyed the series

[@marthaj67]

That couple who pushed all of the expensive wedding fare for their "free wedding" has a lot of the blame for the mess Christian made. I hope they feel terrible, but I doubt it. "Freegans" never do. But he really had no business sense and made all kinds of excuses for his inability to say, "No". I hope he's learned from this. I feel bad for him, but come on! Drama queens, who can't separate their personal life from their work, really should find another profession.

[@SITN]

Please can you upload the final 2 episodes of series 3 and all of series 4? Thank you!

[@yahoomail4908]

Please do it!!!

[@Idonthaveafunnyhandle]

So, I think i might have been the ‘boyfriend’. I knew Christian at the time and gave him my number because we worked in the same industry and were regulars in the same bar. Once i did that i got multiple messages from him that i had betrayed the ‘relationship’. It was very difficult and completely unexpected.

[@Victoria-gq8gt]

You're infamous now!

[@DBProds96]

congrats pal. dodged a bullet with that one since he's in prison now

[@bfyrth]

He could have been your dream bride

[@clumzyd7363]

Mark you are a lovely man we hope you find a partner soon you deserve one

[@thomaswilcox5265]

5:18 just a small example of why the hotel failed. You just wouldn't be impressed turning up at a hotel and feeling like they've totally forgotten about you. Asking if you're 'all paid up and that'. Just shoddy.

[@ianmorris7485]

The performance of staff is a reflection of the manager. When the manager has not got a clue, why expect the staff to have a clue?

[@Juls27989]

Sorry dont agree, when a manager is putting his life and his money on the line to run an hotel, there should be some kind of respect and worth ethnic from his staff, most of them seemed to ride rough shod over him, Mark as a boss had no authority over the people he was employing/ paying, especially Christian, real shame.

[@elizabethcotton4659]

@@Juls27989 Absolutely agree. Mark was passionate about the hotel. His folly was to be too trusting. Sad world when you can’t trust people though 🥺

[@colincampbell7126]

@@elizabethcotton4659 very sad world for sure.. Kinda naieve

[@elizabethcotton4659]

@@colincampbell7126 I know 😞

[@lindaglassford8593]

Mark s amazing, he's like me not only does he do things properly he enjoys it.

[@pwarrington3306]

This is like if Alan Partridge ran a hotel 😂

[@God-Almighty]

That chain , actually looked the chain you get back in the day in the school toilets.

[@BrownyBird]

I am so happy with so little, but I would rather stay in my house that staying in a hotel like this.

[@ramblingrob4693]

@AJCC AJCC Lol

[@ramblingrob4693]

@AJCC AJCC I thought it was funny your comment

[@schuckit5300]

I’m with you... much rather stay at my home.

[@jacobmassey3897]

I'm sorry but offering a free wedding with the cheapest, scrapiest food when your business is going down the financial tubes is just the stupidest idea I've ever heard.

[@BrianKitching-wv5nh]

Agree.I wonder if that hotel is still going?I would lovde to see it now.

[@jacobmassey3897]

@@BrianKitching-wv5nh I believe it is but it's been completely modernised and dosent have any of the same staff there anymore as this was well over 10 years ago and it's changed hands a couple of times since

[@johncondie5091]

Felt so sorry for Mark, all Alison gets paid for is sitting mouthing of and playing up to the camera and Christian a reel nasty person

[@carolineolsenarnold7039]

How did Christian get found out, and is there anything about it in the show? I like Mark.

[@robertasliutas2903]

I still don't know what happened there? 🤔😅

[@hollyshaw2469]

No I think it all happened when Mark was working for the Summer for the other hotel for his program.

[@Itsmellissaaaa]

Wasn't at this hotel. Was at one in blackpool

[@salvelegio1425]

To be totally honest. I think that the British Government should have financial contributed to the Grosvenor. I’m probably not the only one how had loved to stay there. Love to Mark, Christian and all the rest.

[@morrisseyscat3959]

Alison doesn’t like Christian shouting at her.... the way she shouts at Mark is appalling. Horrible woman.

[@BrianKitching-wv5nh]

Agree

[@stargazing3956]

Offering duck 😂😂😂

[@deboraharmstrong7081]

Nice one Mark, call his bluff...

[@jacksanjames]

Honestly Christian spending Marks money and any profits to make himself look big and generous what a liability he was, no loss when he went.

[@johncondie5091]

So true image how much he stole of mark

[@buzzinsmaug6794]

freeloading Christian cost the Grosvenor staff their jobs ..I hope he is proud of himself..DOSSER !

[@johncondie5091]

I know such a false creepy person

[@sarahjaneclarke6614]

Best comedy I seen in years, especially the mountains of toliet roll's lol 👍

[@shauntaylor6040]

Win a wedding would of course have a set menu.

[@blondecat666]

Absolutely no wonder Mark is so inadequate. He stopped going to school at the age of 12 and has zero management skills. He is afraid to employ educated people since it would show even more his lack of skills and knowledge. The staff just walks over him.

[@ramblingrob4693]

Sound like my boss only got the job as Daddy stepped down

[@pauliepaul3697]

@@ramblingrob4693 nepotism you got to love it 🤣🤣🤣🤣🤣👍🏻

[@paulaneary7877]

Is this even real or staged? How can anyone actually be this inept and incapable?

[@dduif2119]

that couple is so kind! luv them

[@rty59]

Ahhhhh man I miss this

[@jeanc819]

Christian is a nightmare... Now that's an understatement!

[@kramnam4716]

Basil and Sybil are alive and well. And they have a ready supply of Manuels on tap. No need to pay a fortune for 1970’s nostalgia, just pay a visit here. The best of Britain! 👌💚

[@johannamyers5670]

Mark saying this is a nonsense couldn't have said it better myself lol

[@Leewoods123]

Mark’s face lit up when Christian said he’d hand his notice in! He looked 10 years younger after Christian left! It was clearly a weight had been lifted off marks shoulders

[@ArtistAmyRose]

Does anyone know the song playing when Christian leaves? I cannot find it anywhere.

[@georgealder6249]

Type in the lyrics on Google??

[@friend8124]

38:54 Why did he put a dot between each word instead of spaces?

[@whiskerboii2466]

It's paragraphing I think

[@futon2345]

I’m sure the toilet roll mountain came in handy in 2020

[@limdaglassford2411]

He’s too much on friends teams with his staff, Mark is ace he do anything for the guests. Christian is an emotional wreck, he tantrums and thinks above his station, he loves getting toffee. The office woman big mouth too in marks fCe

[@junorascal7142]

Christian was the one who said duck!!!

[@juliahays4435]

Reminds me of a carry on movie!

[@seamusblack5876]

8:49 people are so entitled these days UNBELIEVABLE She's getting a free wedding and she's still pushing for more DISGUSTING

[@DBProds96]

she's obviously a chav or something. Nobody civilised would get married in a cesspit of a hotel so she's trying to get as much out of it as she can.

[@amywebb9311]

I'd love to know what the couple thought of what was being said about them....i'd also be interested to know if they're still together

[@hollybarton934]

If you are on about the free wedding couple they didn't last a year apparently she ran of with his brother.

[@jauipop]

That marriage fair was obviously just organised by someone else with minimal effort by Christian. Mark was right, it looked like a wedding events company hired the hall to feature their products. Nothing at all about featuring the hotel as a venue for events. It may be the editing, but in all the episodes, Christian was the downfall and had a horrible attitude the whole time.

[@bernadetteleach1607]

Well said

[@lindaglassford8593]

Christian was gutted when his notice was accepted, not what he thought would happen.

[@steveborders]

Re watching this and I have to laugh when Christian says about the duck when they say it's £2 a leg, it's what they wanted it's not my fault, YES IT IS !! He offered DUCK!!! he said orrrrrrrrrrrrrrrrrrrrr there's duck, 100 % his fault !

[@mattneillninasmom]

Yes, I thought at the time that it was sabotage on Christian's part! As a "freebie' there should have been a preset menu - not having the prospective bride dictate the food and drink:"NOT Pim's....!" she tells Christian. However, I fault Mark for not instructing Christian in advance on what was okay and what was not. #1 The number of guests (it kept growing) #2 the menu #3 the drinks. Those were Mark's rules to impart from square #1.

[@steveborders]

@@mattneillninasmom I agree, as a freebie this is what you get and that's it this is the choice of food this is how many you can have at the dinner and this is the choice of wine and that's it

[@angelamckenzie54]

Someones been to scharovsky! Haha....

[@elzaaltmann]

Love the vintage look, hussle and bustle, becomes more personel.

[@MrGbawden]

Allison is two faced , Christian needed the sack along time ago, actually 90% of them were to friendly and ultimately mark lost his business

[@malcolmclements9254]

Events take months to prepare, of course they do if Christian is in charge of em.

[@kalamataLJS]

Typical you give them a free wedding and want more for nothing probably never worked a day in thier lives and live off benefits and free council house Give them a inch and they'll take a mile

[@malcolmclements9254]

Drove past it the other day, Richardson Hotels now, all locked up though.

[@sharon932]

Thanks for the update, don’t know why I feel sad 😔

[@BrianKitching-wv5nh]

Thanks for the update. I can see why it went down the tubes

[@davedenham8697]

That Christian just makes excuses ALL the time instead of actually doing his job.....he’d last 5 minutes with me as manager

[@WILLODLING]

The wind got took out of his sails when Mark said i don't need a month, give me a week. Haha

[@tskuhac]

29.57 Marks reaction to Christian 😂

[@stephenr6427]

Who googled the grosvenor Hotel to find Mark hat to sell it sad news

[@TheTechGiantYouTube]

In the last or one of the last episodes of the series you see him announce to the staff that he has had to sell up,was quite sad to watch as he was clearly going to be missed by the staff and you could see he put 100% effort into the hotel to try and make it work. Not sure if you know but there was a follow up series after he sold up where he then went to work at a Hotel over the road called the Cavendish.

[@1313Mockingbirdlaen]

There is a second series with him at his new hotel

[@erjatikka3029]

@@TheTechGiantKZbin 100% effort? He failed all 3 hotels because of his own inability to run them. He made all the mistakes bad bosses make resulting in the total failure. And he totally deserved the end result. Sad but true.

[@TheTechGiantYouTube]

@@erjatikka3029 How do you know the downfall wasn't due to other people,maybe Christian was also ripping off the hotel,like he did at the other place. Also just because his Hotels failed doesn't mean he didn't try his hardest/put in 100% effort.

[@justdouglas9160]

Christian also went to jail

[@wazitSomethingISaid]

Christian telling everyone "well that killed me" and 'i found out somehing today"... then when people ask he acts like he doesnt wanna talk about it lol... total attention seeking diva lol bless him

[@jamesncraigrocjames2092]

Alison cld have warned Chris that Mark was on the war path. That’s what a mate wld have done. She didn’t but still pretends she’s mates with him. Fake friend. She and the other woman with glasses were enjoying watching the drama unfold. When Chris leaves, they pretend like they are sad when they added oil to the fire. Very dodgey behaviour from those two women.

[@heidicash4772]

I'm not surprised Christian left ,the way Mark speaks too staff sometimes,he doesnt come across as sincere ,theres no staff morale ..

[@TurkishBenAirsoft]

That Christian what a drama queen didn't get much better after did it robbing his employer lol

[@Gertilish]

43:15 "Steak???" haha!

[@malcolmclements9254]

Pride before a fall, the end of Christian.

[@petemowbray4370]

Anyone know the girl singing the song playing when Christian leaves ?

[@Del-Canada]

She gets a free wedding, with extras, and has the nerve to say they don't want her kicking off. Okee...

[@tomebers8683]

2nd comment because lockdown

[@racheybrowne9213]

SACK CHRISTIAN!

[@noeleenburns2874]

Rachey Browne google him

[@justdouglas9160]

He went to jail