[Troubleshoot] Watch This Before You Setup Ultrastudio Mini Recorder For Live Streaming

[@NateWay143]

My dude, you just save my sanity. Was starting to think I wasted $500 on gear, turns out I didn't have the right driver installed. The Blackmagic website is not very intuitive, thank you for steering me in the right direction!

[@tariosultan]

Glad to help!

[@gingerchambers6051]

I LOVE YOU! I have been trying to figure this out to live stream a church service forever and you just saved me!

[@tariosultan]

You're very welcome! Glad this helped you! ;)

[@IndraBahiaMusic]

Hi Tario, do you have any clue why the light wouldn't work when trying to connect to a new M1 Pro? My BMD Recorder 3G works with older Macs (Intel 2019) but not with the new M1 Pro... No light, a total no-show. It seems to be a hardware problem. And yes, I use an Apple light bold cable. Please help. Thank you!

[@IndraBahiaMusic]

Ok, problem solved! I've had a hardware connection problem with M1 and BMD Recorder 3G (light not showing) so if anyone experiences this please make sure you get the RIGHT thunderbolt cable! There are different Apple thunderbolt cables (like a short "normal" one and also ones especially for monitors!!!). So we finally solved the problem but it sure was a ride! Happy streaming everyone! Thank you for this channel!

[@ststudios6391]

Hello, I am using Wirecast 11 and a Mac pro with 4 us mini recorders that are receiving signal from Sony SRG - 300H cameras. However, in Wirecast I've added all 4 capture boxes successfully but each one just shows a black screen and no video signal. Do these boxes require a specific frame rate / resolution? I didn't see any adjustments in the software except select the input SDI or HDMI and I've selected the appropriate input which is in this case as well HDMI. Then in Wirecast I reset the preferences: Wirecast > Help > Send Support Information but I clicked on the lower left Reset Preferences. Restarted Wirecast and test in a new blank document. Still a black screen. It's like it's working, but it isn't. I'm continuing troubleshooting till it's resolved. In the meantime do you have any suggestions I could try? Thanks!

[@tariosultan]

Sometimes 4k resolution will show black, after adding the capture box, try to delete and add again, also try restarting your computer and camera, using the right cable. If you can find the captures/signals in the blackmagic plugin, then it means there is no problem between the box, your camera and your computer, so the issue would be software related. Good luck.

[@MeganT123]

You are amazing! I was so frustrated and kept thinking I had the wrong cord. Your fix solved all of my issues in only a few minutes. Thank you so much for sharing!!!!!

[@tariosultan]

You are welcome!

[@jvke.p]

Excellent work mate. This security settings was my issue haha!

[@tariosultan]

No worries

[@samreshkumarjha3788]

Thanks for uploading !!! I have one question can I use this Black Magic Ultrastudio Mini Recorder on my Linux Machine Ubuntu 22.04. Thanks in Advance

[@obrapro]

Does this method work by connecting a Canon HV40 and capturing prerecorded HD from the mini tape?

[@kameraelektronik24]

Thanks for the video, I was not able to see the live view of my Lumix G85 until I downloaded the latest driver shown in your video. One tip for anyone else, do not try to use a mini display adaptor cable to hook this up to your mac, it doesn't work, you have to pony up the cash for a cable from Apple, I bought the thunderbolt 2 to thunderbolt 2 Apple cable from best buy for $29.

[@tariosultan]

thanks for sharing Jake!

[@SmithyProductions]

Just purchased the Mini Recorder, but it's not reading the HDMI feed. Does it work with the Sony A7iii?

[@sonnyteio]

I haven't used our livestreaming equipment for 2 years because of COVID but I pull it out of storage and it no longer worked. I updated Black Magic Desktop Video, Media Express and OBS Studio. Connected everything and the white light is blazing but not connection. Followed the steps in this video and still nothing. I checked MacOS and it needed some updates and BOOM - device connected and blazing ahead. Thought might be able to help for those that hit my dead end.

[@PatrickN.]

Thanks a bunch! I have been hearing frustration stories with getting this thing going so your video was MUCH welcomed! Thank you for saving me much headache!

[@tariosultan]

You're very welcome Zoolla! Glad it helped!

[@BGSala]

what do you do if there is no "allow" button on you security and privacy? because I don't have it

[@louisnii-anangadotey8680]

Please does the thunderbolt cable only available for Mcbook or for Windows too.

[@afolabioluwafemi4076]

hello what do you recommend if the light is not coming up at alll. I bought a new cable and the light Is not coming up at all please help. cheers

[@saile_1994]

You should change the turn the position of the cable and try to connect it in all the many different ways

[@harinamov]

Hello! thanx for video. can you use the cable thunderbolt to usb C, since i don't have a thunderbolt plug on my new Mac?

[@Magraheb]

Please does this work on just Apple computers or work on other non-Apple computers?

[@gibblsworthiscool]

hard to use this device on non apple computers with the dumb thunderbolt 2 connection.

[@excelvideoproductions1272]

Wow...Your video the bring to light a few things 1. the green light on the box and the second was the point about the Drive. However when I download the drivers (Converters) the green light still does not come on nor does my system show the driver actually installing onto my computer, maybe you have some additional suggestions from this point. Ive been working on this for the past 12 hours (lol - I really am trying) Thanks for your help/assistance with this matter. Your video was very clear and easy to watch, just wish it has worked.

[@tariosultan]

Thank you! I'm not sure what you mean by green light, my converter has a white light not green. Ps, if there is no light, usually it means that the issue might be the converter or the cable, as long as the light on, then your computer will be able to read it. Hope this helps!

[@excelvideoproductions1272]

My mistake it is white

[@excelvideoproductions1272]

Thanks

[@TechNoirJapan]

I recently bought a Mini Recorder and your video was the first that I saw. Word of advice, use OBS Studio, it works flawlessly with this.

[@tariosultan]

Amazing! Glad it helped!

[@TechNoirJapan]

@@tariosultan Fo sho, what software do you normally use with it?

[@tobagosportslive7692]

Hey Can this laptop 2019 Dell G5 5590 | 15" Gaming Laptop | 8th Gen Intel Core i7-8750H | NVIDIA GTX 1050Ti | 256GB SSD and 1TB SATA | 16 GB RAM | 15.6" FHD Screen | Windows 10 work with Blackmagic Design UltraStudio Mini Recorder - Thunderbolt to attach an external camera?

[@rajaeie]

Hi,Sir. I bought a ultrasound recorder 3G, and tried to connect to my laptop lenovo y540”, but I couldn’t. it was not detected. I used thunderbolt 3 cable with Blackmagic Converter Setup ..but it shows FIX USB -C Problems in windows...plz solve my solution

[@gratitudeproductions6563]

Seriously, Blackmagic should pay you. Thank you thank you thank you!

[@tariosultan]

You’re welcome! Thanks for the kind words.

[@aaronpeternel8455]

hey brother, as of last week it no longer pics up my web cam for browser streaming. it works on all blackmagic software. FB live and youtube will pic up the mic but not the camera

[@PIPLLC]

Glad to see I'm not the only one experiencing this same problem. I don't know what changed within facebook but it needs to come back…pi.

[@holypeniel777]

thank you for the information but my ultrastudio mini recorder light was off when connected and in desktop video it was showing no desktop video is connected what should i do please suggest me i am from india

[@mylifechangingmusic]

Thank you so much for posting this video you just helped me out a great deal and save me a lot of frustration 💪🏾✊🏾

[@tariosultan]

Glad to hear that! Enjoy!

[@gboot]

thank you so much... they are not very clear on their own website or software about this. so frustrating, not sure why resolve itself doesn't package the drivers, maybe to save space but it should be able to detect the devices and say "hey you need to download this driver" - when buying these devices brand new the software and manual are now included on an SD card but if you get it from anywhere else, used / second handed you're kinda screwed, there is very little documentation on how to get it all up and running so thank you for your video~ very very helpful. I personally had desktop video driver and express but did not have the converter driver installed... so I could get a video through express but nothing else, till I got converter.. thank you again

[@me2u880]

Great video do you need cam link if you have the black magic Recorder?

[@tariosultan]

I don't think so, but depends on your setup.

[@sunstar777]

Hi Tario, Can you please advise if you have used the black magic mini recorder with Zoom.us for meetings?

[@RandomActsProd]

I don't have the option to "Allow" from Blackmagic in my privacy setting? Software doesn't recognize the mini... Any help from anyone on this?

[@AntonioDiCaterina]

He recommended the wrong blackmagic app, its the Desktop Video app under capture and playback, not the converter apps, everyhting should work after that.

[@stelutzavesela]

@@AntonioDiCaterina your answer solved my problem, thank you!

[@saile_1994]

Do you also need to install the Blackmagic Desktop Video app??

[@saile_1994]

For it to successfully connect...

[@tariosultan]

Awesome! Glad to hear that!

[@saile_1994]

@@tariosultan but do you have to?

[@Kabodnm]

can I use this same tutorial for the BlackMagic Ultra 3D console...?

[@cristianarana9289]

How did you switch to your screen?

[@tariosultan]

by recording the screen separately and edit it in post.

[@donpettinger8079]

You have a mini recorder not a converter. How did you get the recorder download go to the converter section. ?

[@Dan-Addison]

i cant get hdmi signal from my sony ax700 can u help plz?

[@adarsh722]

Can you please update the system settings process for the latest mac OS please. Thank you

[@adarsh722]

Mac OS Ventura

[@TheKano193]

hello, i have a problem, I'm using a blackmagic mini recorder on my MacBook, it does detect the mini recorder and everything but it doesn't give image? can you please help me with that? the mini recorder supports 1280x720? The camera i have is a Cannon Vixia HF G50

[@danielsonneveld5192]

Have you checked in the Desktop Video Setup software if the recorder is set to HDMI or SDI? For me this was the issue (it was set to SDI, I needed it to be set to HDMI).

[@TheKano193]

@@danielsonneveld5192 yes, it is already on HDMI, but is weird because It does detect the mini recorder with no problem, im trying to use OBS studio but I doesn't give image

[@alex7arias]

Thanks. But I still have problems. I did what you say. But it doesn’t work. My Mac doesn’t recognized the thuntherbolt.

[@tariosultan]

alex7arias have you tried restarting your camera, allowing the security in the settings. Also, after plugging it in see if u have the light on from the box.

[@perfectingworddeliverancem9389]

Con you share the link for the thunderbolt please. I can’t find It anywhere

[@andressalgado9299]

hi, do you know if it works with mac os high sierra 10.13.6? Thank you

[@kelvynrafael5056]

Hey man, I can't get my canon xa40 to work with the blackmagic ultrasound mini recorder. I connected all the cables and wirecast doesn't recognize the camera. Can you help me out. Thanks

[@jesusrodz7189]

Will it work if I use a thunderbolt connection from the ultrastudio box to a hdmi cable to my Mac?

[@tariosultan]

Haven't tried it out but definitely give it a shot!

[@jamespepmiller6002]

Did this work?

[@deva1229]

Does windows support's mini recorder?

[@ryanmcdonald6017]

I missed the hdmi/Sdi switch, thx for the video

[@tariosultan]

Welcome!

[@cineastasolaris]

Thank you, i bought a Mini DP Cable in Miniso that looks the same like Thunderbolt but it didnt work, then I read that it only support USB2.0. and not USB3 that the Desktop video says. It cost me like 7 dollars no big deal but I think I will Buy it from Apple like you show in your video. Hello from Mexico City. Alex

[@tariosultan]

Awesome! Cheers!

[@karambirsingh5084]

Sir , can I use windows laptop with thunderbolt 4 port with black magic ultrastudio mini recorder. Plz suggest, I shall be very thankful to you for that. Thanks

[@dustinwilson1059]

Thank you for posting this! This has solved our issues!

[@Desi1080ptv]

Dustin Wilson hay Dustin do you use wire cast or Obs because I’m new to this and was thinking of buying this but I’d probably only have one but I heard there was problems with obs and is this a pass through device and does that matter

[@dustinwilson1059]

Desi1080p yeah we used OBS. After following the video, it worked well for us. We had it just laying around the church and we enjoyed using it. You will need to download some software from black magic for sure

[@985live]

Can this box be used on a windows computer?

[@ramesht]

Didn’t come siginal from mini recorder into my MacBook Pro what is the solution pls help

[@tariosultan]

have you tried what I mentioned in the video? Rebot your computer, your camera, get the right cable, allow the 'secure&privacy' etc..

[@nickymaiden666]

@@tariosultan Hi Tario. Thanks for the video! I just bought the same device and im trying to set it up but i have the same problem Ramesh said. I did restart my mac pro, camera (Sony A600), got the right cable and went to the security and privacy but the option you show doesnt appear in my mac. The white light in the blackmagic device is on. I dont know what else to do =( The blackmagic app doesnt read my device.

[@tariosultan]

@@nickymaiden666 Seems like it's privacy setting issue, since you can't find it, I can't help you further as each machine is different, google it, I'm sure you will get an answer.

[@jetlussmedia]

@@nickymaiden666 the driver you shold download is actually the desktop video one not the one mentioned here. I had the same issue as you for two days then I saw this solution on a tutorial by staff at Wirecast and I got mine working.

[@igorraevskii]

@@nickymaiden666 Same problem. Did you figure it out?

[@richardwilshiremiddlecolle4253]

When I connect my SDI cable it doesn't shoot video but when i connect my HDMI it works. If you have any information please let me know ASAP thank you.

[@tariosultan]

Sounds like you found out the solution already, stick with HDMI cable if it works.

[@pugallasar]

i connected black magic mini recorder to my mac for facebook live. i cant get the audio out on facebook so plz help me to get sound

[@tariosultan]

don't know what camera you are using, but double check with your mic, input & output setting on your camera AND mac, each person's setup is different so it's hard to tell. Good luck!

[@louisnii-anangadotey8680]

I want the cable for windows. Any link to get the thunderbolt cable?

[@LifeBloodMarketing]

You'll need a startech adapter. 80-99 usd, thunderbolt-3 to two. Then you can find apple thunderbolt cables on ebay

[@GurbaniAadhar]

Do this mini recorder connect with windows

[@edsoncardoso7698]

Thanks a lot, is it work for PC/Windows ?

[@tariosultan]

This is thunderbolt output so it's for Mac.

[@PatrickN.]

Yes it will if you have a windows pc/laptop with thunderbolt port. I am using a Acer Predator Gaming laptop and it works great since it does have 2 of these high speed ports. Not many windows computers do so be sure to look for it when buying.

[@ayyazbagnikar]

Sir can I use multiple Mini converter on single software And store all of the broadcasting videos if yes please make a video on it

[@GustavoArceMusic]

Please how can I get the mini recorder driver,

[@churchlaunch]

Hey man. Thanks for the upload. Man I’ve been having a problem where my Mac wouldn’t read the mini-recorder. I’ve tried redownloading it so many times and tried to change the security on my Mac, like you suggested, and still nothing poped up. I’m so stressed lol please if there’s any other way to complete this, it would be great. Thanks

[@tariosultan]

If you open blackmagic desktop app, does it show your mini-recorder there? Have you tried restarting your camera or make sure your camera hdmi output setting is setup auto-detect or something?

[@darenzd4939]

Hi, does anyone know if its possible to have Blackmagic Design Ultrastudio Mini Recorder to connect to desktop pc?

[@grammairefrancaisetechnolo4774]

Hello senior. I have problem using my Recorder. The light at the bottom is not displaying. Please what can I do? Please I need help

[@TrungTrungKarmo]

thanks but I has download and installed yet No Converter Found pls

[@martinbeveridge3204]

Blackmagic Desktop Video 11.6 now does all this for the mini recorder... I just got mine and downloaded this ... same result you get the desktop video 11.6 from the Blackmagic support page ... see product family 'capture and playback' and you can then download the software , this also include the drivers and media express capture playback software ..it will all be installed in your applications folder and you will see it in the MAC system preferences also as you show here.... Cheers

[@videosphere]

I was streaming with UltraStudio Mini Recorder and had no audio.

[@tariosultan]

check your mic, input, output setting, camera setting etc.

[@aaronb381]

Thank you, I just got the thing, and I was already getting pissed. I'm sure this is a great product once you get it up and going but it seems like they could go a long way toward making it more user friendly.

[@kirksebts]

I have spent hours trying to figure this device out watching hundreds of videos & trying different things for 3 weeks now about to give up. my mac was reading it but no signal, no video. i am trying this when i get to work. man, i hope it works!!! this is the video i needed to watch from the beginning. so frustrated!

[@tariosultan]

Hope you fixed it and good luck kirksebts.

[@nolimitkil]

Is it possible for me to use this on my ps2

[@Desi1080ptv]

Is this a pass through device and does that even matter I’m trying to hook this up to my dslr Sony A7r3 and yes it has clean hdmi out

[@SmithyProductions]

trying to figure out the same thing

[@Manny9932]

cool cool, how do i fix this on windows though??\

Amigo, poderia me ajudar? Já instalei tudo que podia e não consigo fazer minha placa funcionar

[@shiutszhin]

is it capture two channel simultaneously ?

[@tariosultan]

No, it only captures one, if you want to do two channels, you need to buy another Mini Recorder + Thunderbolt cable.

[@martingelgyn9299]

Really helpful!! Thank you, But make really sure you download the correct software. I didn't the first time round, downloaded converter software and should have been video... then it worked!

[@mikolajsluzewski6121]

Thanks a lot! You just literally saved my life... well, maybe not the WHOLE life, but at least an hour or two, and a lot of unnecessary frustration too ;) Cheers!

[@tariosultan]

You're welcome!

[@HJBProductionsLLC]

Does it accept 4K resolution?

[@tariosultan]

Maybe not, try Cam Link 4k

[@BHHEBERT]

can I do it on Go pro Hero 5?

[@tariosultan]

You should be able to.

[@ramdasthakur3466]

Can you help for windows 10with usb 3 connection.

[@JustPhilSerius]

Does have anyone experience with connecting a Sony A7 iii... I have a Sony A7 ii and it works... but the mark iii is just sending a black Signal.., (mac, catalina, latest version of driver and firmware of the camera installed)

[@Rutgervano]

Sony a7iii only supports output 1080i60, be sure to set the HDMI output to that resolution. Then you have to turn on & off the TC output over HDMI. If it's not working, try to turn off and on the other options (REC Control & CTRL FOR HDMI). I'm using TC Output, REC Control & CTRL FOR HDMI set to "On" and it's working fine. But every time I reconnect, I have to switch between those options.

[@PUREMediaChannel1]

Thank you very much I had the Same problem as you, now solved!!!!🙏🙏

[@HeatherRoseMusician]

I'm running MacOS Mojave (10.14.3) and there is no option to "Allow" Blackmagic Design in the System Preferences-> Security&Privacy. Anybody have any ideas?

[@donaldsyrup1]

me too ㅠㅠ

[@DaphneIkingOfficial]

osxdaily.com/2016/09/27/allow-apps-from-anywhere-macos-gatekeeper/

[@tedz2000]

can you use this on a PC windows

[@tariosultan]

I m a Mac user, so can't give you accurate information, but you can download the drive for PC from blackmagic website so I assume you can.

[@thesabisandhu]

Same question As in my desktop there is no Thunderbolt input. Only usb input.

[@AngleRealtyGroup]

Thanks for this. I think you saved me a bunch of time and aggravation

[@cinemadirekt]

Thank you very much!

[@tariosultan]

Welcome!

[@nicolasyang7457]

Please note that they released a refresh product with Thunderbolt 3 USB-C instead of Thunderbolt 2 MDP.

[@visualentrepreneur]

Can you solve the connection with big sur?.. its a problem

[@cedricallard1746]

Same issue. Did you resolve it ?

[@visualentrepreneur]

@@cedricallard1746 not jet but I ordered camlink to see if that works out.

[@visualentrepreneur]

@@cedricallard1746 Suddenly resolved, I have had HDMI output problems, it wasn't working anymore.. Then yesterday, it started working because I saw 3 screens running(I use 2) 1 screen was double cabled with USBc and HDMI..I rather Use 1 HDMI forr my 4k screen.. then 1HD screen connected with my eGPU through 1usbc port, so I figured that there was a signal to my miniULTRAStudioRecorder.. and Desctop Video Setup was sensing it..so there it is.. working again..My best guess is it needed to be restarted or reboot. But the problem in the first place was mac mini with big Sur in waking up from sleepmode..when at that moment video signals from HDMI started working again.

[@cedricallard1746]

@@visualentrepreneur My problem was different. When installing Desktop Video app I had to "Allow" the app in the security preferences of mac os x. The first time I installed it, i restarted my computer without doing so. And then it didn't ask me to allow Desktop Video. So i had to install it again and allow the security preferences befor restarting my computer.

[@vanessacabrera2115]

This is so frustrating:( I think I’m doing something wrong and I needed this to be ready by tonight 😭😭😭😭😭

[@stelutzavesela]

Download the Desktop Video app under capture and playback, not the converter apps.

[@vanessacabrera2115]

Maggie Iene Yes thank you! I realized I had to do that as well but I’m still having some complications unfortunately, but I can’t figure it out :/ been breaking my head over it so much

[@ramdasthakur3466]

I m using windows 10. Its not working. No desktop video device detected

[@ahall3823]

Has anyone been able to get the UltraStudio Mini Recorder working with FaceTime on macOS?

[@vernardfields7044]

How in the world can you install the driver when Blackmagic no longer has the driver install anymore on their site? And if I'm wrong where's the link lol.

[@tariosultan]

If I were you, I'd click the link in the description then pop that comment.

[@vernardfields7044]

@@tariosultan Thank you thank you thank you thank you! I don't understand why Blackmagic couldn't answer this for me. Their site can be confusing.

[@eytanjan360]

you save my day, thanks ^^

[@tariosultan]

Most welcome.

[@ubacow7109]

Wish they used thunderbolt 3 over standard thunderbolt

[@DonRossMusic]

Thanks for this!

[@samgiovanni2005]

There will be a green Icon at the bottom of your Security&Privacy Screen.

[@indian3857]

I am facing the same issue no light i am windows 10 user

[@darylfletcher4416]

Man thanks so much really appreciate it

[@tariosultan]

Anytime brother!

[@PAKUSTV]

Thank you so much

[@tariosultan]

you're welcome.

[@drdimento]

Thanks for this video. It would be soooooo much better without the background music that just distracts from the content.

[@bilalrasheed5450]

thanks a lot for the video

[@tariosultan]

You are welcome

[@amyjohnson8948]

thank you!!

[@tariosultan]

Welcome.

[@sheldonevans6096]

this is not working for me at all

[@wearejungians]

1.5x speed sounds normal haha. You talk slow my dude. Still a helpful video. Thanks!

[@Mattonassis]

Thank you!

[@tariosultan]

you're welcome.

[@omoromusicpro]

Thanks for this...

[@tariosultan]

You're welcome!

[@VIVOTVMENDOZA]

graciassssssss

[@tariosultan]

welcome!

[@JTR...]

Thanks mate