Trying Starbucks’ first store with NO Cashiers

I'm going inside the New York's new Starbucks Cashier-less Store, in partnership with Amazon -- to see how the future of our coffee shops work.
#starbucks #cashierless
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[@uptin]

Here is part 2 to see what happened with the money I didn't pay kzbin.info/www/bejne/lXWWdp-cYpV2Y7c

[@theviscount4622]

fire

[@Chicago48]

Did you order coffee?

[@joseventura9685]

So as long as I have my debit card and my Amazon account I can go and get my coffee Amazon go right?

[@jacintofernandes2907]

Having less to no employees doesn't mean they will transfer the money savings to us. The proof is in the fact that we have progressed so far with tech and machinery, yet we work the same 40 hours a week (or more) and wages have stagnated

[@Homer-OJ-Simpson]

Median incomes adjusted for inflation in 2019 was $36,426. In 1981 it was $23,382. Medina incomes did go up -- wages might not have gone up much because incomes are being measured as total incomes which includes regular wages + bonus + additional benefits. People are just getting paid more and more wit bonuses and other benefits such as 401k, etc.

[@Homer-OJ-Simpson]

So you and many others are Luddites. Same argument was said when technology replaced many farm workers and all we got in return was a drop from 90% working in agriculuture to 2% working in agriculture and 10x higher ag output.

[@ashfifidontcare4064]

@@Homer-OJ-Simpson thats an overly simplistic way to look at it considering the privatization of most industries and how different industries lose or increase in value due to many factors. Stop acting like you understand the economics of capitalism, when your entire generalization of the system is the complete opposite of how it’s suppose to function.

[@Homer-OJ-Simpson]

@@ashfifidontcare4064 guy says incomes haven’t changed and I point out data shows significant income changes but yet you claim I’m the one not being honest here? And luddites types have been complaint for 200 years but the world got better.

[@Homer-OJ-Simpson]

@Sigrid Kaag bread is $1 at Walmart. $5 is gourmet bread. But your making stuff up so who cares,’ right?

[@ZackYounguk]

There is not a labour shortage… there is a slavery shortage. Companies need to pay enough for people to live like humans.

[@liz.5]

Thanks

[@lucasvg8625]

Companies don't pay what they want, they pay what they can. If you don't have enough money, it's because you have plenty of state. You have no idea the tax hell to which the state mafia subjects them, nor how much they have to pay for each employer, that's why in each state and country what they earn for the same job is different. Find out a little about how the economy works before blaming the companies, slave of the state.

[@OneFreeMan17]

Blame the state, not the company.

[@ciaraoh9102]

Wow, just walking in and walk out with a cup of coffee. They should somehow make it so you can do this at home!

[@markb.9910]

Lol

[@jordanbrock8199]

Lol

[@97AshleyRose]

😂😂 ikr also you can buy flavored ground up coffee and boom! Add a dash of ice and milk now got iced coffee instantly for cheap

[@jerrymiller9039]

In california you can jump the gate and fill a bag and leave without an account or card

[@escape2064]

Lmao. Nice! Stealing is so cool!

[@skube3288]

lmao, did he just tell that rising wages is a problem lmao and to solve it is to replace the people

[@quantumphaser]

Making coffee in the morning never looked better. My kitchen is filling with fresh ground French roast coffee scent and the smell of the coffee as it percolates is what morning coffee is about. And costs me less than 30 cents a cup.

[@Sindisile]

Cutting costs? Really?, they are just maximising their Profits, this has no consumer interest at heart, do t be fooled 😅

[@davidmendez5426]

Tell that to the people still laying on their couches not wanting to work

[@confessor3380]

@@davidmendez5426 yeah work for close to nothing

[@johnroekoek9864]

I'm Dutch. I heard an interview on the radio 15 years ago where a business man had a great idea. He invented the decoder to sports broadcasts in tv. The pilot was starting next day. The interviewer asked: "What if people are not going to pay to watch sports?". His anwer: "Than the pilot has failed and sports on tv stays free for everyone".

[@OneFreeMan17]

@@confessor3380Stay poor then, lol

[@mireiisclumsy1350]

As a Starbucks worker, I do like connecting with customers so this is kinda sad

[@joelstephenson8017]

Maybe they can start paying people to be entertainers, product experts or something to allow people who want to work in Starbucks to still do that work. Therefore, no one is obliged to work at Starbucks, but for anyone who happens to want to work there, they have that opportunity.

[@depressedkermit5337]

Oh I love this. Our corporate overlords are finding more ways to save money and guess what? None of those savings will go to the consumers like cheaper products. No instead they get to buy a new Boat. So less opportunities for employment and more money for them. Gotta love unchecked Capitalism.

[@user-ke8of7xl9v]

I agree. Shareholders have to be pleased. It's apart of the corporate system. The investment system expects growth even though in theory the intrinsic value of money doesn't increase. Capitalism is not perfect and will eventually run into problems.

[@Eric00700]

In a capitalist system if a company has high margins that will attract competition to acquire that margin, which will bring down cost as Bezos says “your margin is my opportunity”

[@jeremiajeremia2657]

New boat..new summer house...new honey

[@jordanbrock8199]

Yup

[@paulodourado7891]

If they buy a boat isn’t it an opportunity to the companies that makes boats ?

[@bobcadley3763]

Make your own egg bites--lots of cooy cat recipes on line. Buy coffee, bagels, cupcakes from local coffee shops staffed with actual people (great if you want to chat or have human interaction). There was life before cake pops (I've heard Costco sells packs of something similiar).

[@Soh965]

Honestly, with the current trend of people leaving jobs, it just makes sense for companies to go for more reliable zero-people store.

[@hansonel]

For good reasons sometimes due to mistreatment from managers and customers especially among many other things. Now what will the Karens do when they don't get extra whipped cream on their frappuccinos?

[@OneFreeMan17]

@@hansonelGet thrown against the wall by a robot with the strength of Thor

[@robertsmith1865]

I don't like the taste or price of starbucks coffee. Even if I did, I wouldn't do that I won't pay the same price to serve myself

[@escape2064]

As someone who works at a Starbucks all I can say is good fucking luck with that

[@OneFreeMan17]

Oh shit we got a bad ass over here!

[@escape2064]

​@@OneFreeMan17 Hello! It's been over a year and if you're interested, I no longer work at Starbucks. I know shocking. Looking back it's possible I just read the title of the video without actually watching thefull video before deciding to leave a comment. I have a habit of doing that sometimes, or a lot. I thought Starbucks was replacing humans (employees) with robots or something. After re watching the video I see that they still have employees. It's no different than your average Starbucks except it charges you automatically when you take an item off the shelf. Which, I guess is cool but you still have to wait for your drink to be made by a person anyways. Also sometimes people want to pick something up and examine it before deciding to purchase it, or maybe it somehow only charges them for consuming it? Idk, they weren't exactly specific in the video. Either way I don't really care too much. It's not my company.

[@marcinmorun]

Will you still be able "pay" during a networking issue?

[@DylanBoynukalin]

That's amazing, just enjoy the free items.

[@uptin]

Lol

[@goncalosilva97]

He feels guilty for stealing from the overlords of our economy, why cant he just enjoy that fact and instead went BACK to the store to report the issue😭

[@skizztrizz4453]

Reminds me of the SNL skit. I'd be skeptical too.🤦🏿‍♂️😂😂😂

[@subzero_757]

nice work and informative, ty👍🏻

[@jayh9529]

Does it work in a power cut

[@mz6367]

Such a great idea seems like people who works at restaratunts and coffee should start looking for a new job 😮

[@stefstef944]

Did you show how you can scan your palm to get in? How does that work anyways??

[@armorbearer9702]

Do you need to submit a photo of yourself to get in? I figured they need a picture of the person and match the person to his credit card or Starbucks account.

[@ericphan5857]

The shelves scanner already scan which ever the item is pick up from the shelves because the shelves was designed that it take inventory every millisecond and it can update as soon as the nearest phone to the item is pickup and charge to the phone and if you carry your phone and your friend phone they chance are both phone can get charged because it is too close

[@Boofyre]

The extra money they make from paying for less workers will go into the pockets of the CEOs and share holders. They won't pass the savings on to the consumer. It's cute that you think that. Also, capitalism doesn't have to mean making the most for CEOs and share holders and kicking workers to the curb.

[@timestopper5505]

They hate humanity! That’s for sure! Can’t believe idiots actually shop there!

[@OneFreeMan17]

Good. The only responsibility of a ‘company’ is to deliver profit to its shareholders.

[@michealguillen8496]

Good video OK where located in Manhattan ??

[@yunleung2631]

Already standard in Chinese convenience stores.

[@ES_Spotter]

Who cares at least the west has an actual democracy and isn’t run by a dictator who looks like Winnie the Pooh

[@littlebrit]

Too much hassle. Need to register with my name before I use. Then I not see many people shopping inside. After few weeks store was destroyed by hooligans. (in China!!! where are video cameras everywhere). I was totally shocked.

[@stpierreorama]

This is going to lead to the implementation of UBI

[@emberflame8396]

You are living in a fantasy if you think that's what corporations will do with the extra money they save from this. It's all going in the pockets of the 1%

[@OneFreeMan17]

Good.

[@ziggyc4474]

Wouldn't it be easy to steal ?

[@Helunky]

Awesome video dude! Subscribed

[@uptin]

Thanks sm!

[@michaelmaxfield3744]

Does the Starbucks' logo depict a double amputee?

[@laurenzhang6139]

What will happen if your phone suddenly low battery or even shut down 🤔

[@JimmiAlli]

You can also scan your palm.

[@AbaBaba-on4uy]

They have a Dunkin’ donuts like that in VA. Well its self serve. Cashiers are still there.

[@ShervinShares]

Also the cashier less Amazon Fresh grocery store let me record everything with a camera man!!

[@asdfjklasdfjkl408]

This is my DREAM.

[@sirus312]

Now this is good

[@arigutman]

This is like Amazon Go, I love to see it and the next step into the future... Also interesting to see the technology coming out during a time in which Starbucks is unionizing... In any event, happy to be a shareholder of such an iconic, money making powerhouse... Keep buying those mocha choca lattes so I can keep collecting these dividends - hits better than the coffees!

[@selmanabdullah99]

what if you dont have any money on your debit card.

[@uptin]

oh good question

[@samanthamonaghan7579]

Until you do not comply and your access is cut off

[@alliejones4701]

How you can patronize a place with no regard for the loss of jobs.. sickening… but pple boycott for oatmilk.

[@singaporenoodles7189]

I'm an introvert and I'm loving this new technology tbh

[@wizzy7000]

That's great but I prefer communicating when going to a Cafe or restaurant it spices up the atmosphere a bit for me when going to the cashier

[@ciaraoh9102]

You're not an introvert. You're antisocial. And, that can be quite dangerous to your mental health.

[@wwstop2050]

That’s because you are antisocial and I don’t mean that to offend you. You are replacing humans for machines. They are taking the human out of you and turning you into a robot and don’t even realize it and the next generation would be more indoctrinated

[@chrislim7976]

So this is the Starbucks Italian Cafe experience now? Serve Yourself.

[@willmonetrenoir1420]

Watch part 2… I’mma head out.

[@richieburham7307]

Cant find part 2..looked on your Facebook and youtube

[@uptin]

It's out on Monday!

[@andrewondon]

This tech has been around in japan and China for years so it's great to see the trend coming to America and Europe now. Of course some will be less inclined about this due to the lack of human interaction.

[@quonslecn7755]

Can't wait to see people jumping over those gates New York transit style.

[@osman01003]

Sad.

[@geraltofrivia4159]

When is part 2?

[@uptin]

Monday!

[@nabeelnyousuf9928]

best place for introverts

[@kngston20]

I have been enjoying the cashier-less experience for two years since Covid, I don't plan to go back to speaking to people if I have the option to avoid it. And these stores don't really make money, all you are doing is helping to train the AI and sort out the bugs. Likely less than 10K worth of inventory at any point.

[@21Problemz999]

Full control

[@samelixir2202]

Time to shoplift

[@jessefaw]

Dont like this

[@1rjona]

I wonder what the guys in China who use Wechat and Alipay say about this ? I'm at the south of the border , I just scan my items at Walmart kiosk

[@southernstyle8835]

The problem is that there’s millions out there that want to flip burgers or be a barista for $15 to $20 an hour

[@daynastithem3576]

They will get it. Royal Caribbean has robots bar tenders

[@jeremyreolada8902]

wow thats so unic style for ordering i love starbucks everyday i go to starbucks and drink white mocha frap 😉💚☕

[@JeanineDeal]

Ha. What if you don't have a cellphone?

[@ateshiasjourney1111]

Enjoying your videos...I just had to follow.

[@uptin]

Awesome! Thank you!

[@lucysalas1949]

seems like they save money by having the customer do the work. I don't like the idea of machines taking people's jobs away. That's why amazon raised the minimum wage; it makes it easier to justify ROI.

[@TotosSword]

dystopia.

[@Peter-hi7tg]

is part 2 on monday

[@uptin]

Yup!

[@marcbetancourt731]

i rather have a person greet me this is so outta touch its cool dont get me wrong but its so outta touch

[@shaun01570]

hell no id stick to cash thank u

[@omarricardosb923]

Good video.

[@uptin]

Thanks for watching!

[@quiettornado1970]

I prefer a starbuck for the mute.

[@muddyfeetaussies]

Umm don't get it.. isn't the whole POINT of Starbucks is having a made to order fresh coffee? Umm fyi automats have been a thing before go in select food pay and walk out ..

[@DylanBoynukalin]

I am an extrovert but i am also loving this technology tbh

[@fuzzylogic949]

For me, this trend of not having anyone in a coffee shop is the same as making coffee at home, I will only waste more time and more money at a Starbucks. If I don't have at least one "Hello" or a "what will be" I won't put my feet in there It doesn't make sense to me sorry.

[@mogeking56]

Number of Starbucks stores in the United States in 2022: I never go to Starbucks 😮 not that it’s bad I just make my Coffee at home

[@artisaprimus6306]

Ok, no worries. I don't shop at Starbucks but every once in awhile. Some of the employees left a lot to be desired. Some sleepy brat with a bolt thru their nose. They act annoyed have to interact with customers. They can keep it.

[@bobcadley3763]

This is a reponse to unionization. Amazon and Starbucks - there is still life without them. BOYCOTT.

[@johntheintrovert]

walking back into the store to say anything lol why bother, its amazon.

[@Chandudancer877]

I lost my job @AI

[@darthpapa696]

Here comes the high unemployment in the USA.

[@MARYJ17222]

There goes our world…🙄

[@JuanLopez-zo8os]

great

[@vivienreinhart4518]

Good, soon we will not need anyone for anything anymore. Then we can´t got to these shops anymore becaue nearly everyone will be unemplyoed. This seems crucial for the US economy especially because a lot of Americans work in shops like Starbucks and co. It is a fun and innovative idea nevertheless

[@float_sam]

if we use slave labor costs could be less too!

[@mafatone]

God forbid they pay a cashier

[@kartgal]

INTROVERTS REJOICE!! all the extroverts in the comments crying about missing the human interaction. Now you know how we have felt for the past EVER. It’s a tough life, isn’t it?

[@geob8172]

Go cashless Go Broke.

[@alexjoj-escun6856]

We need human interaction. Technology good but it’s the human factor that makes us great

[@Amandaxt25]

They are billion dollar companies, and people are worried about a few dollar items?

[@icecycles859]

if you ask me its not really going to take off or be the future maybe future but like 150 years future not 20 year future ya diiiiiig

[@raidenmiyawaki]

They can't or won't give raise to their personnel and they somewhat get-away with it..

[@weatheronthe8s895]

As an introvert, even I don't like this. I'd rather just have a cashier who I can get whatever I want from. I never order more than a drink, but I prefer ordering even my drink with a cashier because of the perceived idea in my head that the cashier may know what is good better than I do since I am not someone who is truly well educated on coffee. I only drink Starbucks for the taste after all for the most part (and spending money at my school location). Plus most of the people working at my school location know me well enough to know my name and some know my regular order also. It feels like they know me better than some app ever would and as someone who doesnt have a lot of friends, being recognized by the employees does feel nice.

[@justisentfbi6178]

Then I don't like this method

[@em-wg7bj]

they should do it in the branch that try to unionize

[@ktchelseafamily3314]

Cute

[@dannyabe6452]

F that.

[@chippope8984]

I HATE THIS COMPARED TO THE nice vibe or relax with friendly hostesses and cashiers that Starbucks used to offer? YUCK!!!!

[@crystalciejek5986]

This is leading to mark of beast wake up people read revelations soon you will need a mark to purchase or sell anything

[@bruxi78230]

Any mention in revelations about Amazon?

[@zen2857]

@@bruxi78230 Amazon = A mazonery jk

[@jesusistheonlywayjohn146]

Jesus is coming soon! for all have sinned, and come short of the glory of God; Romans 3:23 KJV Moreover, brethren, I declare unto you the gospel which I preached unto you, which also ye have received, and wherein ye stand; by which also ye are saved, if ye keep in memory what I preached unto you, unless ye have believed in vain. For I delivered unto you first of all that which I also received, how that Christ died for our sins according to the scriptures; and that he was buried, and that he rose again the third day according to the scriptures: 1 Corinthians 15:1‭-‬4 KJV that if thou shalt confess with thy mouth the Lord Jesus, and shalt believe in thine heart that God hath raised him from the dead, thou shalt be saved. Romans 10:9 KJV Jesus saith unto him, I am the way, the truth, and the life: no man cometh unto the Father, but by me. John 14:6 KJV For by grace are ye saved through faith; and that not of yourselves: it is the gift of God: not of works, lest any man should boast. Ephesians 2:8‭-‬9 KJV

[@fullofcyn]

This is what happens when companies want to Unionize.

[@MrAriish]

No more calling police while shopping while black

[@23pinkpear]

They want to automate for shareholder profits. I want to buy Starbucks stock at that point but go to Dutch bros where a fun human gives me my coffee

[@screenplayhouse4932]

Boy oh boy is this apologist

[@premierradio7642]

Human less technology is going to impact humans a lot. With the increasing population more and more humans need jobs but adopting these technologies will kill more jobs in service sector and cause huge unemployment in the future.

[@AM-vw7dg]

You're really activating the nanobots in your system from the "vaxx", that's how the store knows what you picked up🤣

[@smooverthanyou3136]

Talk ya shit brother

[@jeristrache6539]

Creepy, impersonal and dystopian. Hard pass.