TXT OFFICIAL LIGHTSTICK UNBOXING + Q&A (it was broken???)

[@amndahope]

Weverse Shop officially recalled some lightsticks due to malfunctioning parts I believe! I would check your emails if your lightstick isn’t working because you can get it exchanged if it falls under certain criteria!!

[@lvscdd]

i can get mine exchanged but the thing is idk if we have to return it with the box or just the lightstick by itself (ofc excluding the accessories)

[@amndahope]

@@lvscdd they said you don’t need the box! just the lightstick

[@hjazminn]

I’ve seen a lot of people on TikTok and Twitter that their lighstick doesn’t turn on, and it only beeps. The same thing happened to me. I just got mines last week and at first it turned on and then it would turn off 3 minutes later. Then I used new batteries and it would only beep. I changed the batteries AGAIN and it turned on. Idk if something happened during the manufacturing process but a lot of them have turned out malfunctioned 😭

[@ch-xh5qk]

It worked after changing batteries multiple times?

[@amndahope]

yeah weverse told me just to change the brand of batteries and that was the only thing that worked for me :/ i agree.. i think if multiple lightsticks are like this maybe something happened in manufacturing or the design

[@p1nxappled316]

@@amndahope both my lightsticks won’t turn on 😭😭 what brand did u use ??

[@amndahope]

@@p1nxappled316 i used duracell batteries!

[@gyu356]

Same thing happened to me right now it still won't open after resting it for like 7 hours do I change new batteries as you said or let it rest for a few days

[@terryiscool4773]

Hey, do you know how to get the batteries out of it?😭

[@studylikejoonie]

So happy for you that you got to go to the concert!! Have fun!!

[@hopeful4him]

Yay..My question was the first question 🤗🤗 I’m glad you are going to see TXT. I get to take my baby bro to see them when they come to Texas!!!

[@pepsijoo]

hiiiii i bought a light stick and it connects to the app but won't update to the latest firmware (it always tells me it failed) any help? it was pretty expensive too since i bought it from my own country D:

[@fatking9231]

Can someone help I’ve only used it like 2 times and I pushed the 2 buttons on the side that lower the thing but the moment I did that it didn’t work and same for my sister and now it won’t turn on but it makes the noise when it’s supposed to turn on

[@brisavargas8737]

my lightstick won’t stay turned on for more than two minutes before it turns off. after you changed your batteries brand, does yours stay on??

[@nellylw570]

Wondering aswell. I’m letting mine charge overnight. Hope it works but I’m sure it’s not supposed to be like that right 😭

[@amndahope]

yeah after i changed the battery brand it worked and stayed on!!

[@tamiaraye]

@@amndahope What brand you use for it to work?

[@amndahope]

@@tamiaraye duracell!

[@hb.c]

Amanda you should definitely check GOT7, I think they are totally your vibe and you’re gonna love them. And also they’re recently cameback so it’s the time!!!! 🐥💚

[@happybev]

I have the same issue with my MOA Bong. :( I tried with Energizer batts and it still does not light on. I am just waiting for the Duracell batts I ordered online, hopefully it will work. *fingers crossed*

[@chocowinter]

Hi! I have the same problem with my moa bong. And it's finally got turned on when you used Duracell battery??

[@happybev]

@@chocowinter no, it didnt. Please check weverse announcement, theres a huge defective batch and my moa bong was included :( they gave a serial number series, maybe yours was included too.

[@chocowinter]

@@happybev 😭 I'm still hoping my moa bong can finally get turned on bcz my duracell I ordered online not coming yet. But then what happened with ur moa bong rn??

[@happybev]

@@chocowinter I use it as a display rn hehe. My last hope is that HYBE/weverse will open a booth for exchange of MOA bong upon their concert here in the Philippines. :)

[@kei7861]

my lightstick when turned on would only be the color red, all the other color won’t show up somehow, please does anyone know how i can fix it ??

[@amndahope]

oh thats interesting?? have you tried emailing weverse?

[@melanies3355]

Apparently this issue has happened a lot!! Everyone had the same issue of it turning on, turning off and then not turning back on again. Thanks for uploading this video cause I tried it with Duracell batteries and it now works!

[@thesoulfulhomeschool5708]

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