Uber COMBINING Trip Preferences Again... Show Me The Money Club

[@Therideshareguy]

For more info with David: towardsjustice.org/ 🎯See how you are doing as an Uber/Lyft driver: therideshareguy.com/go/worksolo 0:00 Intro 4:05 Announcements 7:30 Special guest: David Seligman of Towards Justice 41:45 We have hit new lows on Uber 46:45 Lyft increasing Instant Cash Out fee to $1.25 52:05 Uber combining trip preferences again 55:10 Uber pushing out the top off payment date on Prop 22 1:01:00 Boston Driver pushing on but starting to complain about throttling! 1:06:15 Lyft now is shaving Toll Reimbursements 1:11:55 Gauging your success as an Uber/Lyft driver 1:17:15 Funnies

[@SpencerWhitley27893]

File complaints against Uber with the FTC

[@MyAttorneyMosesEsq]

So did I. Got a email that said complaint is filed

[@grizzlyadams7367]

I will never do Uber eats that is way too much work and the ability for the customer to tip bait is so reason enough to never do it.

[@griffbos]

I started my night trying door dash after 30 minutes no offers I swicthed to Uber Eats, I delcined the 1st 3 offers only to keep getting them so after 50 minutes of not a single delivery on either app I packed it in and went hope I not spending 25 minutes for $6.20 that is like 0.248 a minute or $14.88 an hour if I work that full hour. below the minium wage in Massachusetts is $15.00 food delivery drivers should be making at least that. They even sent me twice a 20 minute for $4.10 .... I rather sit at home and do rider share later or enjoy my time off from my full time job that pays over $29.00 an hour

[@grizzlyadams7367]

It is absolutely unfair labor practice the way they currently are running we do not want to be employees but we are not allowed to set our own price most of the time Uber's rides are so low paid to the driver that it is not even complying with state minimum wage after I take my costs and consideration they may be able to say the grosses 18 or 19 or even $20 an hour but by the time I can consider my gas insurance tires any other repairs like oil changes or anything else that I have to do to my car I'm barely making half of whatever the gross amount is on this ride.

[@sergioSMTMC1]

good comment

[@Voltaic_Rider]

I saw a trip on Lyft paying .49 cents a mile, lowest I’ve seen so far

[@sergioSMTMC1]

WOW

[@enriquehernandez8993]

While driving this weekend in LA unprofitable rides were being snapped up left and right. Some weren't on trip radar for 3 seconds and they were gone?

[@albertsanchez-alvarez195]

I'm listening to this as I sit in the middle of nowhere having screwed myself taking a ride to Tecate. Didn't see destination as I was driving.

[@sergioSMTMC1]

Ouch ouch

[@RSPBK]

Happens to all of us. Ended up in CT from MA recently (1.5hr drive one way). Rider was appreciative so that meant something. Didn't help my bottom line though.

[@williamerazo3921]

@@RSPBKcancel and move on. Damn no wonder we are getting screwed

[@oliviaburke7905]

On monday they took away comfort selection and put x and comfort together it sucks I hate it

[@sergioSMTMC1]

We talked about it

[@JoseCastillo-wu5yi]

Uber made some changes folks do not take those long pickups offers they are shaving off your earnings just had an argument with them about it they offered me 12 bucks from a 13 mile pick up to drop off 3 miles offer was 12 bucks before pick up after drop off it was $9.27

[@sergioSMTMC1]

SHAVING 💯💯

[@RSPBK]

These days you need to do one ride at a time (instead of back-to-back rides) and check your total after each ride.

[@albertsanchez-alvarez195]

Woke up yesterday and my Impala was nolonger comfort eligible on the ride filter. Yet I'm still getting comfort rides. Not sure what's this us about.

[@sergioSMTMC1]

Yep, unfortunately so

[@hbenacho]

I need help with what happened to me and what can I do legally suing or not. I was in a car accident while in period 2 on my way to pick up. The other driver was at fault. She didn’t have Bodily injury liability coverage since Florida doesn’t require it, and Uber insurance said they don’t have Uninsured/Underinsured coverage since Florida doesn’t require that either. My personal car insurance with State Farm I have only 10k UM on it. Should I sue Uber or the driver?

[@sergioSMTMC1]

Can't sure Uber since they do not cover UI in Florida, email me, [e-mail]

[@bobwillard4359]

Teen rides come in without a label…

[@sergioSMTMC1]

they are not supposed to

[@bobwillard4359]

@@sergioSMTMC1 wait a minute it’s combined under the x button with shared . It’s not listed in the button container. So Uber is demanding me to go to pickup waist my gas and time just to find out it’s a teen and cancel ! 🤯 SNEAKY Uber! Thanks 🙏 as usual for the knowledge.

[@SpencerWhitley27893]

Keep it up Sergio

[@sergioSMTMC1]

🙏

[@MN-TX-NC]

Serg bro, I can hear your soul leaving your body in this episode.... Don't give up the fight even though you might want to.

[@sergioSMTMC1]

I have a lot more form where that came from, no worries

[@teslamike1990]

Perfect segment!

[@sergioSMTMC1]

Thanks

[@alanab1737]

I think it's bury me face down not upside down LOL

[@RSPBK]

Has this happened to anyone else: Uber Share trips are being combined (probably) to show one big amount in the upfront fare. So you accept the ride not knowing that another ride has already been loaded behind it. That's a dirty, deceptive trick!

[@RSPBK]

This was during rush hour. Trip said "$30"; rider got in the car. GPS then automatically updated to pick up second passenger I didn't know was added. The app did not say, "(2nd) Rider Added" or whatever it normally says. Boston rush hour is brutal so I was like, "Yeah, I'm cool with one passenger at $30". I can focus on providing great service. When I dropped her off, Uber paid me $8 bucks for the trip. I was like, "Hol' the f@ck up!" Livid at this point. Went thru the AI support bs and it adjusted my fare to...get this...$8.03!!!!!! LOL. It's, "Get the straps" time FFS. End result: got my "$30"!!!! Screenshot everything guys.

[@Pc-nz2ym]

I wonder when drivers would be so pissed off that they stop driving. Drivers have a lot of lubricant to be taking it from uber and lyft

[@sergioSMTMC1]

It hasn't happened in 10 years

[@HontasFarmer80]

In Chicago last week when I went online Uber had both Rides and eats (the only choices it gives us) active. At least it did on my phone and my app. I have never done and will never do eats. That's just not my thing. Eats is a fundamentally different grind. At some point they will basically give no choice.

[@sergioSMTMC1]

💯

[@psaint60]

That’s weird. I’m in Chicago too and I haven’t seen that. I would NEVER do food. They ARE f@cking me on the early morning Reserved trips to the airports. Their navi systems seem incapable of monitoring traffic. The app tells me when to leave and which route to take and it ALWAYS tells me to jump on the Kennedy Inbound . WHAT!? Apparently they didn’t get the memo on the 3 year construction project. I’ll be sitting at a standstill in traffic and the app will issue me a warning that I need to proceed to my destination. Five minutes later, they’ll send another warning, saying I need to head to my destination-or they will give the trip to another driver. Another minute later, the ride will completely disappear from my screen. Followed by a notification that the ride was given to another driver because of lack of progress. So now I am stuck on the Kennedy at 5 am, for no reason because I left when they told me to leave, and took the route they told me to take. And I get $0 for the trouble. That happens a couple of times a week. It’s idiotic.

[@Steelin2011]

Sergio...yes i have seen lower than that. I have seen $1.50 and i have seen just a few cents more than the 2.10 for 2 pickups and dropoffs. My AR on UE a year ago was between 35-40%, now it is 4%

[@sergioSMTMC1]

WOW

[@enriquehernandez8993]

All roads lead to $22/hr. Why?

[@howardfletcher7206]

Which after expenses drops many to $13-18/hr

[@JustDigitalSimulations]

Speaking of tolls... Why is it ok for these apps to not tell us when a request is an "AVOID TOLLS" trip? Because they know we will just not accept them. This is a huge deal to me in FL. It increases my cancellation rate for no real reason. They could just tell me up front.

[@sergioSMTMC1]

Good comment

[@RSPBK]

I don't get it. You mean you WANT to pay tolls? I would accept "AVOID TOLLS" trip all day long. I hate getting a $200 toll bill at the end of the month.

[@JustDigitalSimulations]

@@RSPBK the customer pays the tolls. Tolls are added to the fare.

[@enriquehernandez8993]

If Prop. 22 = $22/hr, then we need Prop. 33!!!

[@SabertoothX]

Combining comfort highly effects us as drivers. I only ran comfort in thr city and ran comfort and Uberx in the airport because Uberx paid better at the airport but it's my right as an independent contractor to choose whether or not I want to run Uberx. I have a nice car and uberx riders around the city are usually sketchy and disrespectful while comfort riders tend to be much nicer and better tippers. So I choose go only run comfort but not I'm being forced to decline uberx trips I don't want and my market has advantage mode and talking to other drivers in standard mode they struggle to make any money. So if I'm an independent contractor I should have the right to choose what trips I want coming to me. I'm royally pissed off about this.

[@bebrittanyable]

I agree with you - I’m pissed as well! My car is comfort eligible as well.

[@enriquehernandez8993]

Who is taking all the unprofitable trips?

[@sergioSMTMC1]

Someone is

[@SpencerWhitley27893]

Undocumented immigrants are driving on the apps

[@tonyjackson4718]

I’m a new uber/lyft driver and located in Newburgh NY area. And interested to to know how can increase earnings and how to determine which rides to take and what not to take. Appreciate you guys giving me information and updates

[@tonyjackson4718]

I’m a new uber/lyft driver and located in Newburgh NY area. And interested to to know how can increase earnings and how to determine which rides to take and what not to take. Appreciate you guys giving me information and updates

[@FloresBree]

The whole point of rideshare is to be independent - that way we can choose our time, rides and write offs. If we are employees then the ride share companies could make their employees take rides, work set hours, etc.

[@billbombard2101]

Another complaint I have. Upfront fares can be accepted or declined. If you don't like the fare, Uber says then don't take it. Then your acceptance rate goes down. It is really discouraging as a Diamond driver. Two choices to keep my status. Take all the garbage or lose my status. My expenses are skyrocketing. I am driving further for less money. I don't see how Uber business model can continue to succeed. Riders paying more or they can't get drivers to accept their trips and under upfront fares. The only ones who seem to grab the low fares are the high phase drivers. I am thinking about just giving up on Diamond status because I can not afford to keep it.

[@stevenmohler5184]

Sergio & Chris? Excellent Show me the money. Love Lyft...Rafael in Boston is saying the truth.... Once you hit a number the algo throttles you down Maybe, on Uber but, on Lyft I am seeing uber riders switching to Lyft This takes time again not defending but in my market rides have increased Lyft has always been known with riders as ' played back' I believe that has not changed. Business doesn't stop because it's slow. Lyft will prevail I believe. Uber is doing to much

[@griffbos]

is the 64 cents in Boston going to the employee benefits that the agrred to start providing , they are rolling out Oct 1 according to a message I got today from Uber. I have yet to drive for Lyft. My active hour I am doing like $34.00 but this is a side gig as I have a full time job that pays over $29 hr even if I just sitting there. Plus give me helathcare, dental, eye glasses and 6 week spaid vaction a year.

[@griffbos]

O logged in tonight 9/25 to change from rideshare to uber eats, when I went to switch back it allowed me to check Comfort only here in Boston Market , I had to go back and check x and share rides so I could get those offers also. so is it in select markets they are allowing Comfort only ?

[@williamerazo3921]

Price dumping is so illet

[@rogerpenske2411]

Independent contractor statutes are very clear, and there is no obfuscation at all whatsoever in them; at least not here in the state of Arizona. Classic case of misclassification is how truck drivers are treated. You cannot make your own hours; you are at the direction of your employer, completely and totally; if is not your equipment or tools; your boss tells you when and where to go.

[@sergioSMTMC1]

I'll put you in touch with the attorney on the show, he'll set you straight

[@rogerpenske2411]

@@sergioSMTMC1 or I might set him straight. I filed with the Arizona Industrial Commission on just such a matter. A broker didn’t pay my boss.

[@sergioSMTMC1]

@@rogerpenske2411 not sure if you're a lawyer but state laws differ quite a bit maybe you should do your research but I'd be happy to accommodate

[@rogerpenske2411]

@@sergioSMTMC1 that could be. I just read the statute and legal opinions for Az. I did not know that there are different rules that govern 1099 versus W-2 in different states