Unable to fix Singer 6199 "C4" error code after reading manual? I figured it out!

[@dougrman]

Thank you so much for this post! My Singer 6180 was exhibiting the very same error/issues. From my experience as a technician with much larger machinery, my initial evaluation said "free motor spinning with no load. Motor not connected to system (i.e. belt disconnected)". Searched Singer manuals/blogs/forums for hours and found NO mention of possible belt problems and NO mention of how to open the machine to evaluate. Finally found your KZbin post. After an hour+ of struggling/sweating/swearing, was finally able to open the machine (sacrificing a minimum of 1 plastic tab) . . . and guess what I found . . . the belt had fallen off. I reconnected and all was good again. This lack of documentation/guidance for troubleshooting/repairing what is apparently not an uncommon problem (not to mention the lack of accessibility to make the repair) will definitely make me reconsider Singer in the future. Thanks again.

[@TheElijbet]

could you show us how to actually do that?

[@overlycreative1]

kzbin.info/www/bejne/ZqOaqpVmoNqDgtU

[@rachellecalero1012]

@@overlycreative1 Thank you so much!🙏💖

[@dorothyharris6061]

So, how can we fix the belt? Could you offer demo of how you resolved? Thank You!

[@overlycreative1]

kzbin.info/www/bejne/ZqOaqpVmoNqDgtU

[@bellemom06FabulousFluff]

Thank you SO much!! Mine was doing the same thing and I was terrified I'd have to get a new machine! Your tip helped me fix it myself!! You're awesome!

[@WestAnaheimNeighborhoodWatch]

Amazing! You go, girl! Now can you do a video of where the belt is located and how you replaced it. please?

[@overlycreative1]

kzbin.info/www/bejne/ZqOaqpVmoNqDgtU

[@kcdesigns3740]

You have to pop it open hun. The belt runs around the crank handle on your right and down to a little gear /fan that spins inside. It's a pain in the butt, but way better than sending it out. You've got to take some screws out, and wiggle a Flathead inbetween the seam under the crank wheel. that's right where the belt is. if you can get in there, and get the belt back on without taking the whole thing apart, great...but I've had to do it a few times. if I can suggest using a stronger needle. that's why mine did it, now it shuts off before you hear that scary stripping sound haha. I hope this helps!

[@michelannvendettijr5705]

Hey I have a fashionmate and I can't believe it I lost the shuttle trap door. Where the bobbin case goes. Do u know if this is a safety feature or not cuz someone else told me that the needle holder part wasn't goin up & down like it's supposed to in order to punch holes in the material. I need me another lid. Or to know if that's y it wasn't goin up n down like to sew. Pleae and thank u in advance

[@traceynavaroli6398]

Thank you so much. I was in the middle of a huge project. I had to wrestle with it a bit after I found all the screws. Pried it open and sure enough the belt was right there.

[@ydlazkov]

can you please post a video where you point out which screws to take off and how to pop open the machine? i have the same C4 error and it sounded that the belt has came off.

[@secondalettura7108]

Thank you so much, this was very helpful. My problem was with the belt too but it was more difficult to note because the belt was at the right place but at the bottom was just a little off to the right, 2 mm maximum. I put something to help the belt to not move to the right and now is a perfect working Singer.

[@broutledge3978]

Is there a video on how you fixed this yet? I see others have asked you the same and its been a year since those posts.

[@overlycreative1]

kzbin.info/www/bejne/ZqOaqpVmoNqDgtU

[@oliviaitlookssoprettydavis2717]

@@overlycreative1 o really love u for this breakdown! Thanks soooo much! It really helped me

[@tiffanyjean2]

I'm having this problem and was the only thing I could find to help.... but where is the belt? And how do I fix?

[@kendramitchell85]

Hello did you ever make a video to show how we get to the belt?

[@kirbycollins3223]

I Heard That Belt Sound on my Wife's Singer Patchwork Had the Same Problem! Thanks for Making this Videoa Very Helpful 👍🥳

[@revivalfardhiah]

I start using my singer this morning, and I get the same problem as yours, I've opened some screws but it seems does not work...if you don't mind can you make a video how to open it? Thank you so much

[@melissahdawn]

Thank you sooo much, I am driving myself crazy trying to figure out what this is. And this helped me! Thank you.

[@Amber420Love]

My belt is in tact still not working any other suggestions?

[@megm3099]

Thanks for the video. Before opening the machine, also try this -- Click the bobbin winder pole (on top right hand side of machine) all the way to the right, and then all the way to the left. Now see if the machine works. Shazam! Mine did.

[@mjc816]

i had a problem with niddles with my Jata machine, i got heavier needles and now i have no problems ! yesterday a repair another machine, Singer , i oppened it and ..................... yes!!! miraculously it worked !

[@augustsearch]

So I had the c4 and e7 error. I took off the top casing where you thread the string. I noticed that the thread was occasionally falling out of the silver loop as it moved up and down (I think it's number 4 in threading order). I've been sewing with the casing off and have had no problems until it slips out again. I re-thread the loop and it works.

[@TenmaS0CK]

I have a question, if it’s an singer patchwork machine would it still work?

[@1968harrym]

kc designs could you show what screws to take out to open cover

[@coleencaesar7503]

do you know anything about singer starlet 6660/6680 model where there's a E5 ?

[@nyanotoneofem3583]

Can you make a video of you acually showing us how you fixed it ? Because I don't know what I belt is and I don't know how to fix a c4 error ..

[@kcdesigns3740]

sorry I'm just seeing this comment now. I will make a video of how to take it apart. the first few times might be scary, until the clips let go, you have to be kinda rough, but it gets easier.

[@katrinastone278]

KC Designs is there a link to the video?

[@peacelove8302]

how do you fix the belt?

[@larissafrey1329]

I had this problem last night and had to tighten the screws on the plate. It had come loose and shifted so the needle was hitting it instead of going through to create a stitch.

[@acapaulita]

Hi ! If you could just upload a video pointing which screws and how to get in there with or without disassembling it, I speak english but I get lost in your explanation, I have my husband opening the machine but he can't get to it. I'd like to do it myself but I need to understand this better!! Thanks!

[@kcdesigns3740]

Yes, I will make it as soon as I can. The first few times its going to be tough to open. There are plastic clips that you have to pop, but they'll lose up if you have to do it a few times. But I can try to explain from memory. On the back side, there's a screw under the handle part, and I believe another near the side spool pin. On the front(where it says singer and your thread cutter is) there are two. One is the cover screw and the other is in the front front of the machine. (Not either side, literally looking at it from the front) then, you'll see a long skinny tube like screw that has no threads. It does, but you can't see them yet. It has a slot, like a flat head screw would. Loosen that, but make sure you catch the washer that comes out which is to be placed between the screw hole and plastic before you put it back in. Then, flip it on to its side so you can see the bottom. You'll see that there are 4 screws for the feet, but two of them have screws out a bit further. You only need to take out those two. The ones not connected to the grey feet. Your going to have to pry it open the first few times. I just want to say that i don't work for singer nor am i responsible if something goes wrong. (It's easy after you have to do it a few times) but you need to focus more on the back part where your hand wheel is, because that's where the belt is. If you can pop it open even an inch, you can use a screw driver to quite the belt back on. When I get out if work tomorrow I'll make the video. Your not the first one who's asked. I will help the best I can. Let me know if you've got it, I just realized this comment is almost a month old. 😞

[@sabinanoel653]

But how do you fix it????

[@antoniatokes5294]

Hey! Thats exactly the same sewing machine what i have and i have the same problem. Pls tell me where put the bolt on to fix the problem. I have no time to sand back, cause I have to make the Christmas gifts for my family. Thanks a lot! 🙏

[@staciquintanilla161]

Ok question I get a E7 error Do you have the phone number for singer?

[@kingkiana7927]

My machine says ][ or CC the first C is backward! What does that mean?

[@Wokewomen2024]

That's my problem

[@overlycreative1]

may mean your bobbin winder is engaged.

[@sturlaspstad7451]

Thank you for help. Are back in business now :-)

[@kcdesigns3740]

awesome!!

[@vanessal.krause4816]

Where’s the belt on this machine?

[@lovely_yg]

Mine, the belt is on and I still don't know what the problem is 😭

[@sidoudidou6132]

I have the same problem and I fixed it, you have to check the thread at the top from A to Z that's all, good luck

[@giseleheinzrodriguesmarsar8013]

Hi! Do you have a video to how open the machine and how to fix it? I tried to opened the machine, but I not sure if I was correct. Thank you

[@kcdesigns3740]

I don't. but, I suppose I could do it. there's a few screws you have to take out, and not comes apart hard. couple snaps inside hold it together too, so you have to be kinda tough but as long as you take out the right screws, it shouldn't be a problem. you only really need to get into the side where the hand crank is, that's where your belt is or was. it's gotta get back on there. it's no problem to do once your in there.

[@miyahunique5820]

did your sewing machine come with a thread spool cap ?

[@kcdesigns3740]

Shermiyah Webster you mean the plastic cover that goes on top of the spool of thread? has a hole to slide over the pin, but it's more for just stability? it did but I don't usually use it.

[@AmiraAhmed-vy9fx]

I need urgent help please , how do u fix a c5 error . Please help I read the manual but I don't really understand what it says . Thank u

[@2010stoof]

Amira Ahmed do you have a button hole stitch selected? Manual says when you press the "reverse/tacking" button while in button hole stitches are selected you get this error.

[@MariaAGil-jh9lw]

Heyy! Do not disassemble it without checking that the thread is on the correct side of the bobbin. I tried to take it apart and my mistake was as simple as that.

[@graphima548]

Do you often meet problems with this machine?

[@kcdesigns3740]

no! it's a great machine. it was my fault for not having a heavier needle.

[@graphima548]

+Take The Cake Diaper Designs How much time have you been using this machine please? and can it bear sewing thick fabrics? jeans 2, 3 layers, thick bathrobes ...etc?

[@kcdesigns3740]

+Light Lum I've had this machine almost a year. if your going for thick fabrics, don't use the needles that came with it. get yourself a heavy duty needle, and a jean needle. you can find the details on singers website or in the manual of the machine. use a heavy duty needle and this shouldn't happen!! if it does, it's an easy fix.

[@graphima548]

+Take The Cake Diaper Designs Do you know some people who spent more time, longer than a year with singer 6199, 6160 etc?

[@kcdesigns3740]

+Light Lum I don't, but you may be able to find a forum, and more people may have better answers to your questions if I'm not helping. even though it's only been a year, I use it a ton. it's more than paid for itself. but there's hitting wring with doing research before you make the purchase. hope you find what your looking for!

[@evakantt]

How to solve e5?

[@kcdesigns3740]

I'm sorry, you don't even need a new belt...you just slip the other one back on. sorry there's three separate comments, but you can do this. and I'm so happy it helped. (so far)

[@cherireynolds329]

I can't find my owner's manual for my 5560 n I have a c2 error. Can u please tell me what it says for that 1.

[@ipodmagic]

The C4 error code DO mean the machine IS locked up. However, Singer, and many people for that matter, is/are NOT telling the whole story. This same issue came up with my daughter's last two Singer machines, this time with the Sew Mate (applies to models 5400/5500/6160/6180/6199). Curiosity striking again, I decided to clam it apart - what a pain! That is after hours toiling about I noticed that if you happen to turn the machine BACKWARDS (away from you), the platform where the dogs rest sort of falls backwards - by a very small measure. This falling back, interferes with the bobbin's (pendulum) mechanism, effectively locking the darn machines up! If you force it like I did, you may end up with the needle bar connecting rod (akin to a car engine's piston-to-crank connecting rod albeit at a minuscule scale) snapped in two and/or the hand wheel stripped.These parts are this/close to be living nightmares to find. IMHO, this is a blatant design flaw no doubt in my mind, and the main reason for thousands of broken sewing machines locking up. Yes, excess thread can and will eventually lock a sewing machine, too! However, for engineers at Singer to have ignored this issue for the ages could well be reason for a class action lawsuit!

[@StareSoHard]

Okay 😮

[@kcdesigns3740]

It's easier the more times you do it haha. you don't have to tear the whole machine down, just take out the casing screws and pop it open. you'll see when it's open where the belt goes. next time it happens to me I'll post it. please let me know if you get it. if not, I'll take mine apart, just for you. 😁 I'm not being sarcastic. I was bummed that no one could help me so that's why I made the video in the first place!!

[@heruandri9119]

Bagaimana cara memperbaiki E6 pada mesin jahit singer brilliance?

[@chrismarkoni8569]

can you write me a short message how did singer support reset the computer? I got 0C , something like X letter on the screen and the needle does not move, anything on the screen is locked, the motor moves, but the needle does not

[@2010stoof]

Chris Markoni bobbin post on top is probably pushed to the right like when you're winding the bobbin. Does the screen show a backward and a forward C? Try pushing bobbin post on top of machine to the left.

[@antoniatoni06]

Hi, did you make a video on how to fix it? 😳

[@kcdesigns3740]

+Keti Mporta (Queti) I didnt, but you have to take out a few screws and open it up. Ive only ever gotten it half way open, (the side where the crank is, is where the belt has come off) but if you take out a few screws, youll have to pry the case open, and dont freak if you hear snaps, thats ok, because its held together that way too, but when you push them together they will snap again and all will be well. Literally all that it is, is the belt slipped off. so you take it, and just pop it back on, turn the wheel and it will go back on. snap it back together and your all set. THIS IS SOMETHING IVE LEARNED AFTER THE SECOND TIME get a heavier duty needle. the one your using isnt strong enough for what your trying to sew. common mistake. in the manual, and online, there is a needle guide that you can use, but i get a heavier duty needle and leave it in there. Im sorry, I just saw this comment, if theres anything else i can do to help, please let me know.

[@greatestever9587]

I have a singer sew mate it shows a backward c and a regular c

[@kcdesigns3740]

the bobbin winder is engaged. up at the top, like mine is on the right, you see the plastic wheel and the metal post? move the metal post over to the left. it should go away. that's all that is.

[@kcdesigns3740]

sorry. mine is a plastic post, with a little metal thing on it. yours probably is too. not metal. buy yes, that's all that is. did you buy it new? that should be in your manual.

[@josinaantunes5554]

aminha brilhante amassim que eu ligo ja aparece o erro c4 e pronto parou tudo

[@minimalistqueen2992]

Would’ve been nice if you showed us what you’re referring to but ok

[@Wokewomen2024]

There's a video posted by EgorShalvarov that shows how to open & fix belt

[@teresahoward465]

Wow, this machine is a mess. Does anybody else's machine sound like it is going to attack them when it get's jammed? or when the needle is ready to break, then throws the broken needle in your face? When I hear it coming, I jump up from the machine because I am afraid of having the broken needle tip fly into my eyes. They should recall this machine before somebody get's hurt and people start suing them. I have the 5560, that looks just like this one. Scary!!!

[@overlycreative1]

kzbin.info/www/bejne/ZqOaqpVmoNqDgtU Don't sew beyond the design limits, use common sense. Its a very good first inexpensive machine for the novice sewing student

[@pokey4200]

so if anyone has this error c4 and their machine is still turning... mine was due to needle bar timing

[@julithclara4637]

pokey4200 I have the same. My machine makes a really loud noise and stops. But it moves again. How did you solve the Problem? Because this happens to me a lot

[@ashleyjames8912]

I fixed my belt and it still lock

[@iraidar3364]

Ohh wow thank you. Now... Can you show it?

[@xuanpham-tl4yd]

the sound is not good I am quite disappointed

[@oliviaitlookssoprettydavis2717]

Thank you for this video

[@nataliadiaz1145]

This is horrible video you talk for 2:10 and you dont show us how to fix it?? Where is the belt???

[@rachelkeys8316]

why not show us how to actually fix it?

[@cryptid_core2587]

thank you for this :)

[@ShallShallShall]

Had the same problem with the exact same machine. I made a video how to disassemble and fix it - kzbin.info/www/bejne/ZqOaqpVmoNqDgtU

[@anitamorris8139]

Thank you so much for doing this. I don't have this problem but I have saved video in case I do! Thank you again!

[@p90pdack68]

What is the point of making a video if you’re not going to SHOW the problem

[@starlitz6]

Not in the slightest did this video help me!

[@daliahussein2903]

Talking too much and useless tutorial