Thank you for giving a shoutout to aircraft mechanics!! 🙏
@Alex-wn1ow4 жыл бұрын
I love how he understands problems happen and that it’s not the airline’s fault. Love the vids Jeb!
@nycflyertravel5 жыл бұрын
Polaris is definitely a major improvement from United’s old Businesses Class and the longe in Newark looked beautiful! Too bad the seat’s a bit narrow and the communication from the cockpit was lacking.
@stuartlee66225 жыл бұрын
Too bad it's way out in Joizey.
@finshark124 жыл бұрын
@chrisnyc1 Concourse F and E are decent though
@begexqisweird91245 жыл бұрын
B787-10: Sits there B737: Rolls on by... ‘Hello!’
@joshpaterno43364 жыл бұрын
sean_sg _ig B737: Hello! You look like my brother, 737 MAX. Maybe you should meet him sometime.
@OperationNonsense3 жыл бұрын
the size difference is immense when they are side by side.
@mark3515 жыл бұрын
My wife and I flew to Hong Kong on United Business out of Newark. Her first time ever in business class. She was wowed by the Polaris Lounge in Newark and then the comfort of business class continued it. Our aircraft also experienced a mechanical issue with the auto-brake system. Here the flight deck was excellent in letting us know what was going on. Our concern was the crew's time expiring on us. A frequent traveler on this route said when that happens they go to San Francisco and get a new crew which makes the flight longer in distance and time. Fortunately we were able to get airborne with 15 minutes to spare. Ground control was nice enough to let us cut the taxi line to the runway. We skipped about 15 or 20 planes to line up just behind a plane that had taxied on to the runway.
@shawnz2415 жыл бұрын
Hats off to you for smiling after that delay. And yes, aircraft mechanics dont get enough love.
@siegelmax5 жыл бұрын
“So you’re saying there’s a chance!” I love this channel even more.
@DonJulio46494 жыл бұрын
Thank you for giving us AMT’s respect and understanding . We’re hated by the company and passengers at times. When passengers sees us, they know something is wrong and wouldn’t be there if there wasn’t. So the eyes we get are cold and never welcoming. We will never get a thank you from passengers unlike crews. To management they see us as necessity evil. we don’t make them money, we cost them money. Since we need parts, our income is not expensive but not cheap(100k~150k/year), we do cause delays or even take it out of service at times and we don’t get pushed around by them to pencil whip it(look the other way and trust me every AMT will tell you they have at least once where a boss will pressure you into it since all they care about is on time departure) But it’s all because we actually care about our job and safety. At end of day, our name is signed before every flight to release the MRD. ( Maintenance release document ) it’s basically giving our blessing that everything is within FAA regulation and is air worthy. If plane goes down and is deemed maintenance issue we will go down too and to prison. Not to mention the guilt we will feel. Sorry kinda went wild here. Didn’t mean to vent but I’m glad you gave us AMT’s a shout-out. Thank you and fly safe.
@GreenerGrass4 жыл бұрын
We don't fly without you! Thanks for keeping us safe.
@Mia_91352 жыл бұрын
I’m grateful for your service. Thank you!❤️🙏
@ekuche83353 жыл бұрын
United Polaris is definitely one of my favorite business classes. I'm doing LAX to EWR on a 787-10 next week and interested to see how the service will be during COVID.
@성체스5 жыл бұрын
Delayed vs Accident, I absolutely the former is better than the latter.
@alje3115 жыл бұрын
I'd rather have a mechanic take my plane out of service vs flying in an unsafe aircraft.
@justanotherasian43954 жыл бұрын
Unfortunately a lot of people won’t see it like you.
@Kidlaw774 жыл бұрын
Not only would I rather them take my plane out of service, I also would refuse to fly on that plane. I would be the passengers who would’ve given up. 😂
@alje3114 жыл бұрын
@@Kidlaw77 if they get it legitimately repaired and the mechanic signed it off with his signature then I'll fly on it. A mechanic's signature is worth it's weight in gold.
@NarasimhaDiyasena3 жыл бұрын
AmateurAirsofter unfortunately a lot of mechanics are pressured not to do that, especially on budget airlines... stay away from Avianca when flying to South America
@bubbledoubletrouble2 жыл бұрын
I’d rather the crew say something about a delay than sit around for 90 minutes any news.
@v1__rotate5 жыл бұрын
How on earth do you leave your passengers sitting for 90 minutes with no info? Personally I’ll make a PA to my passengers if we’re gonna be sitting more than about 5 minutes, or have my FO do it if I’m busy talking to maintenance or dispatch. All that said, thank you for being so patient and understanding that sometimes stuff just happens. I know the crew appreciates it
@derickshalo3843 жыл бұрын
A pilot on his off time, watching videos about work?? The kind of pilot I want flying me. Courage courage.
@Ryanrgmmurdy5 жыл бұрын
Happened to me dude, flying from Calgary to Chicago 5 years ago, on the aircraft then an hour later off it again nobody told us what was going on and 4 hours later we got back in the aircraft for Chicago, but nobody from United told us a thing..... keep up the awesome work
@miata1495 жыл бұрын
@cindi brady 1) Delta is not losing money, or customers. 2) Unions need to be busted. 3) Delta is not the laughing stock of the industry (American is). 4) Employing union labor does not make a safe airline. Oh, I get it now: you were the union representative for the defunct Northwest Airlines.
@tommyhayes35084 жыл бұрын
Me watching reviews on seats I’ll never be able to afford
@brandonoquinn42245 жыл бұрын
Those engines are built in Durham. Have you ever been to the GE facility in Durham?
@wannabedal-adx4585 жыл бұрын
@@GreenerGrass Bucket list entry.....MADE!!! ;)
@captainsinclair79545 жыл бұрын
Jeb, United Channel 9. You would’ve learned more about the situation through the tower chatter
@videosfromelsewhere9264 жыл бұрын
Channel 9 doesn't have GND freqs, iirc.
@danielshort97045 жыл бұрын
Nice video. It has reminded me why I haven't flown with United in over 13 years.
@FrankCastle-he8fl5 жыл бұрын
I would have got hammered and slept thru all the nonsense
@tokernotthesmoker1945 жыл бұрын
Frank Castle haha same!
@justinralph81005 жыл бұрын
Great idea, but when you are sleeping and they ask to deplane? United will drag u buy ur ears off.... You will wake up wondering if it was the booze or United's physical abuse that had given you the hangover 🤣
@justinralph81005 жыл бұрын
@Ellen Jones I'm standing up against violence where blood is drawn. And I am sick. Um point the finger back at you! Wow. You an insensitive troll that condones violence. That is SICK?! Like WTF am I living in the evil American twilight zone? Let's test your honest now too... Do you work for United... If a close loved one, of yours, was physically abused to get off a plane to the point where blood is pouring... Would you still condone this?
@Tree-ot2dh5 жыл бұрын
It’s illegal to board an aircraft even with the appearance of intoxication. If you board the aircraft intoxicated, you risk denied boarding or pulled off the aircraft. It’s an FAR/FAA/ federal regulation, not an airline or police one either.
@justinralph81005 жыл бұрын
@@Tree-ot2dh oh my word he just joking but if he wasn't he would get hammered on the plane with booze supplied by airline ffs... Something lighthearted now commented on a by a know it all that has no sense of humour. WHAT IS WRONG WITH SOME AMERICANs FFS
@930sim82 жыл бұрын
I found you're tolerance to say things just happens very fair, you weren't extremely quick to blame & judged the situation fairly because unforeseen things do happen. Subbed!
@kentcantos10374 жыл бұрын
Thanks for the special mention on the mechanics, we appreciate that!
@aviadillon5575 жыл бұрын
I wish I could go on all the trips as Jeb!
@alohatvn4 жыл бұрын
It's possible if you have the money to do so.
@JayRizzi35 жыл бұрын
I wish we had more passengers like you, Jeb! Love your videos!!
@TripReportaviation4 жыл бұрын
excellent trip report! I love UA's 787 aircrafts, the cabin is modern and beautiful.
@xBris5 жыл бұрын
12:20 - yes, 175 USD in low. Especially when compared to the sum a european carrier would have to pay you.
@gaijinhito5 жыл бұрын
I had a 4 hour delay on United leaving from Hong Kong to SFO. In economy they offered 7000 miles or $150 e-certificate. The United Club in HK is really great and even has a shower. So made the extra wait worth it.
@BlueGamingMinecraft4 ай бұрын
1:53 Calling Suzanne the “creative director” made me burst out laughing. Thank you for these reviews Jeb!
@davidrivard58825 жыл бұрын
Delays are so frustrating. Thanks for a great video. As always it’s so informative. The flight crew gets a special shout out! They don’t get paid during delays. Only when the pushback begins. I mean the real pushback.
@dabflies5 жыл бұрын
If we leave the gate and return we do get paid for that time as we are operating the aircraft. At least at my airline...
@dudeman19395 жыл бұрын
I feel like the $175 is Uniteds go to. Our flight was delayed 9 hours. It was a flight from Chicago to Milwaukee which is less than 100 miles apart. We ended up renting a car to get home 😆
@jasonsandler24445 жыл бұрын
When are you going to have a sweepstakes to win a trip with you to share in your experience for these wonderful business and First Class seats/suites?
@timspruill30524 жыл бұрын
Jason Sandler please!
@levifox67565 жыл бұрын
I was supposed to fly on the 787-10 from EWR-FRA, but my flight was canceled so they rebooked me on EWR-BCN-FRA. It was an amazing service department and amazing seat! It is an amazing seat!
@johndornoff5 жыл бұрын
Another great video Jeb. Telling passengers what is happening is so important when you have a delay whether is be weather or a mechanical problem. The only time I remember having a major mechanical problem delaying a flight was from Long Beach to Salt Lake City on a Delta/Skywest CRJ200. The was an apparent electrical problem that delayed us for an hour but the pilot kept us up to date on what was happening. It was also nice when we got to Salt Lake City the FA's asked that everyone let those passengers with tight connections get off first (it was about 10pm so many of the last flights off the would be leaving), although sadly many ignored this request.
@donkensler3 жыл бұрын
Once upon a time I was flying Northwest between Detroit and Tokyo, and we took a major delay. In that case the captain informed us they were getting a warning from the brake warning light, and that they would first replace the light unit to see if that was the problem, and if that didn't fix things they would have to do a repair on the brakes, which obviously would have caused a major delay (I doubt NW had any spare 747s hanging out at DTW). I was pleased the crew kept us informed about the issue and didn't keep us in the dark. Turned out swapping out the warning-light module fixed the problem and we were off. The captain got approval to take the expensive true Great Circle Route across Russia to get some of the lost time back and beat the curfew at Narita, so flying over Russia was taken off of my bucket list hehe. A little communication about a delay (and a continuation of the PDBs) can make up for even a rather long one. And yeah, I was pleased we weren't flying with a potential problem with the brakes. I wanna be able to stop after landing!
@christianhaupt26375 жыл бұрын
I’ll be flying this exact route in 2 weeks exact in Business! Can’t wait to watch this video and continue to hype myself up for my upcoming vacation!!!! Thanks so much for this video, I’m sure it’ll be awesome!
@paulbielen92335 жыл бұрын
Try to switch your flight to Lufthansa. You will actually get decent food and service worthy of a $3000.00 airfare.
@christianhaupt26375 жыл бұрын
Paul Bielen I actually booked it all through Lufthansa ironically, I’ll definitely keep this in mind for my next trip!
@BlakeEdgington5 жыл бұрын
All of the best channels have intelligent creative directors! They are the mechanics of trip reports.
@happysavy9296 Жыл бұрын
Well I'm very glad you did acknowledge safety first as much as delays can be upsetting. In saying that you are right that the pilots should give updates to the passengers even though it looks like the flight attendant did it on their behalf. I also noticed that when the flight attendant was making the disembark of the plane announcement he never apologized. But glad you finally made it and the 787-10 is a very nice aircraft. An apology goes a long way sometimes and it was nice to see them offer you something as compensation without having to ask so great job there.
@feversol5 жыл бұрын
We took this much anticipated aircraft to Dublin mid-September. I purposely scheduled 5 hours in EWR to enjoy the Polaris Lounge. It was worth every minute. We even took showers about 2 hour prior to departure in their Spa which I don’t recall you mentioning. The showers were wonderful and the full bathroom/shower room, with its heated floor, was a superb experience. We are, I believe, a bit larger than you and felt that we were almost squeezing into the aircraft suite. We had row five (the two center seats) so that our seats were side-by-side with an electric controlled divider between. Our seats were farther from the aisle and were very private. However, we felt very constrained when trying to roll over while laying down. As you mentioned, the crew were wonderful as was the dinner. I was too full for breakfast. Your review of the seats was spot on as we felt the same as you. Because the seats are far enough apart, it seemed as each seat had its own overhead bin. And, there are bins over the center seats as well. I should have stuffed the piled high seat of bedding in that overhead bin rather than trying to stuff it into the footwell.
@jamesboardman88594 жыл бұрын
I've enjoyed watching many of the videos on this channel, Jeb. Like me, you are a true "avgeek". I do have one criticism though, as service is an integral of your "Jeb Score", it would be nice to actually see members of the cabin crew performing their duties, greeting passengers as they board, performing food & beverage service in flight, making up passenger's sleeping quarters on overnight flights, and saying good bye to passengers upon arrival at their destination. You usually are very complementary of the flight attendants you've encountered. It would be nice to see a sample of your interaction with them.
@jamesf7915 жыл бұрын
That's unacceptable. I don't work for United, one of its competitors and I would like to apologize for your delay. Hope you were able to enjoy the most from your stay.
@l.s.35625 жыл бұрын
If the flight deck didn’t communicate with you guys about what’s going on during a 90 minute wait time before returning to the gate, most likely the pilots didn’t communicate with the inflight crew either. These days US carriers are so divided and it’s sad
@aerorobnz5 жыл бұрын
Not just US crew, as an airline employee from elsewhere let me tell you it's common worldwide Tech crew, Cabin Crew, Ground Crew and Maintenance.
@jkjkjk1005 жыл бұрын
Not delta...
@fecardona5 жыл бұрын
Bad for CRM.
@sergiolaurencio75343 жыл бұрын
@Paul Avalon I got to say the real problem is the passenger some times. We need to got patient and be thankful from all the things, and people today are evil.
@armad82545 жыл бұрын
"Let's board this bird." -Jeb Brooks 2019
@someone3215 жыл бұрын
Can’t wait!!!
@campbellaviation73575 жыл бұрын
9:39 I know right! I love how private that seat is. You are lucky to get such a private seat!
@inrain_bows5 жыл бұрын
Your attitude is just so positive! Love your vids!
@PaulStewartAviation5 жыл бұрын
haha the eye roll with the windows! yes! I'm undecided about the proportions of the 787-10. It possibly seems a little too long and I still reckon the the 787-9 is best looker. Still, I'm yet to fly one :(
@alohatvn4 жыл бұрын
Love 💘 😻 💜 💛 💚 the Boeing 787. Can't wait to fly on one of them one day.
@acarr3rd5 жыл бұрын
Thank you for your positive and realistic review of our service! THANK YOU!
@alexwoolford_surf2 жыл бұрын
on a flight from Tokyo Narita to Gold Coast Australia, we pushed back, then waited over 1 whole angry birds movies until takeoff.
@garystrankman38415 жыл бұрын
Isn't the 787-10 like brand new?? Jeb would you say Delta is by far the best US carrier?
@LetteerMusic4 жыл бұрын
Newark/United has the worst sitting on tarmac delays. I’ve been there. I felt for you in this one.
@GenkisTravels5 жыл бұрын
Going to have to check out that 787-10 domestic flight, just did a 777-200 UA domestic flight. Was nice.
@justinralph81005 жыл бұрын
Nice. I supposed that the best one can expect from UNITED
@markthomas60455 жыл бұрын
1:16, He kept his socks on so I'm okay with it. Bare feet would be an absolute no-no in my book.
@zak5805 жыл бұрын
i look forward to your upload every week and i’m so excited for this video!
@pulherst5 жыл бұрын
As always, a great review. I have elite status with an Asian Star Alliance carrier. This past year I have taken three LAX/SFO to Europe flights on United and your review of the cabin crew was spot on. They were excellent on each flight. I agree, the compensation offered to you was too low.
@enjoylaughlearn3 жыл бұрын
Wow Jeb, when I grow up I want to be just like you! Five hour delay...you remained calm...I that's the zen attitude! 👍No communications that's what gets me. I think the airline should have offered more. Thanks for your wonderful videos!
@nyrubin Жыл бұрын
Man watching ur videos, I can’t wait to get on a first class Polaris
@durstin8er5 жыл бұрын
I fly on Delta, United, and southwest only and when I flew to LAX from salt lake we had a 6 hour delay due to weather and we had an additional hour delay due to a mechanic issue and united gave us a voucher for our next flight.
@rachelle37285 жыл бұрын
I was meant to fly the 787 on Tuesday- until had an embarrassing panic attack at the gate and couldn’t go ahead. 😢 United handled it like champs and helped out massively and even let us rebook at no cost! But I just not up to it and they’re so understanding and even sent an email saying they’ll refund our fare so I can focus on getting better. When I am up to it again I would definitely book with them again! They’ve really upped their game!
@Sami-br8gn4 жыл бұрын
I had an odd numbered seat like that on a 767-300er. It was awesome, but the button seat controls did not work. Only the round full chair moving controls worked. Also every time I fly United, I get the Thai chicken curry if I can. So good.
@STOPsignforRT5 жыл бұрын
JB - Thanks for highlighting a major problem with modern day travel.!! One of my BIGGEST PET PEEVES with flying - 'NO or LITTLE COMMUNICATION' to the passengers about delays / cancellations. Some airlines do a better job than others and some ground / flight crews do a better job than others but there is no excuse for not telling passengers what is going on. It is something that is SO SIMPLE to do but for whatever reason, some airlines / ground/flight crews have trouble with it. To Airlines and Ground / Flight Crews: Pick up that handset and communicate / inform your passengers on a continuing basis of what is happening. No IF's, No AND's or BUT's. Just do it. It takes a slight edge off what is already a stressful situation.
@slamtilt01 Жыл бұрын
It's happened to me when I was flying too. I found it best to tell one of the cabin crew that I have a connecting flight situation on arrival and would like an update on what's going on so I could adjust my own arrival arrangements.
@betsyhendricks30785 жыл бұрын
I’m with you, Jeb. Even if the flight is not delayed, I like communication from the flight deck. At least give us some information about the flight! Love your videos!
@LaPetillanteProd4 жыл бұрын
Jeb -- Great as always and sorry about your delay and I agree with your opinion that United was a bit stingy on making amends. I'm a Delta Platinum and on a recent flight in first class from CUN to DTW, we had the worst cabin crew ever on Delta. After sending factual "here's how it went" feedback to Delta, asking for nothing, both my wife and I had 14,500 Skymiles credited to our accounts in two days. In previous videos you've mentioned that Delta's customer service puts it at the top of domestic carriers, and this gesture reinforces that view for us. I had one regret in watching your video, however: the EWR lounge used to be Continental's and is great ... just wish it was still part of Skyteam. Cheers!
@blairgilpatrick17124 жыл бұрын
Surprised nobody mentioned his Patek Phillipe
@derstuka965 жыл бұрын
The air crew silence is unacceptable! Especially, since it was Thanksgiving...
@issacjones42374 жыл бұрын
No surprise considering it was United
@josephk1998-m7b3 жыл бұрын
Don’t know how the day has an affect on the crew’s failure to communicate. That’s like saying “their silence is unacceptable, especially since it was a Tuesday!” Lol
@captainleo13434 жыл бұрын
Great video, United is by far the best airline :)
@williamthawley92515 жыл бұрын
you were lucky to get this offered, and it was nice that they offered this.
@Vegasvacation145 жыл бұрын
I like that Polaris lounge. Very awesome!! Thanks for video Jeb.
@Levi_SchonesRC5 жыл бұрын
I got delayed by southwest on a flight from ABQ to LAX. Staff were phenomenal our delay was because of a fuel shortage in LA (no planes could get out of gates) crew brought the drink cart out. Gave us snacks and we eventually got on our way!
@clausstimpfig38035 жыл бұрын
no hot meals available and French champagne they had Nothing impressive to offer OMG
@lightning19105 жыл бұрын
I had a similar experience on a flight from Newark to Mumbai. We were able to board, but were delayed on the ground for about 3 hours. We got a few updates sporadically but as usual, no concrete details. Fun fact, that was my first experience in Business Class and I especially remember those Thai noodles! Definitely a favorite!
@henrysteppel20315 жыл бұрын
Hi,the 787 is one of the airplanes that have so many technical issues,many airlines are choosing the Airbus 350 as an option.Great video!!
@j2simpso5 жыл бұрын
I agree with you Jeb, the compensation is on the light side given you were on a long haul "domestic" flight and the length of the delay. I would personally expect to see compensation of $300-$400 in travel credits had that happened to me. You can always write in to Customer Service/Premier Desk to request additional compensation. Out of curiosity did you end up choosing the travel credit or miles? In my book the travel certificate makes the most sense given the devaluation of DollarsPlus points. Also, travel credits can be used to purchase revenue tickets that accrue miles and status.
@danhood16415 жыл бұрын
Not that this video was a great testament to that, but I find that United is actually generally excellent when it comes to handling delays and disruptions. Their app makes it very easy to rebook yourself if your flight is cancelled, even out of or into a different nearby airport. They also tend to communicate very well, as you said. They also were really great with their handling of a delay on MY end once- I ended up getting stuck in a traffic jam going to EWR that was so bad that I missed my very first (and, to date, only) flight. They re-accommodated me without any hassle whatsoever, and they gave me a confirmed seat (I was expecting standby)- the whole experience really couldn't have been any easier on United's part. It also helps that I was flying a trunk route, EWR-IAH, so I was able to get a flight that really didn't disrupt my trip very much.
@sc_4304 жыл бұрын
Hey Jeb....Great coverage on Thanksgiving Day Eve from Newark. I could not believe you were also filming UA 583 787 taxiing early in the video departing for San Francisco. I was aboard that 787.10 with my son(who only wants to fly the best aircraft). To our benefit....this flight deck allowed both of us to visit the cockpit, take photos , and ask all we wanted. Sorry you had a sad flight....next time take a trancont to SFO!
@mikepetitti5 жыл бұрын
Great review. I agree...need to hear from the Flight Deck and not hearing from them in a delay situation especially is poor. The comp was way too light, IMHO. Safe travels
@DetriotV85 жыл бұрын
My AMS - ATL flight on KLM was canceled due to some mechanical failures back in 2018 even before check in. The KLM crew arranged us two seats on a Delta flight which connected us through DTW to ATL. In the end we arrived 1h(!) earlier at our destination. Great work KLM! The best thing still comes, my GF en I both received €800(!) airline discount on our next flight each.
@TerryYvetteGreene3 жыл бұрын
That sounds great to me. Wow!!! And you took the flight ✈️ that was just for a lay over? SWEEEEET
@JonPKC11 ай бұрын
Thank you for your video. Did you find the footwells to be big enough? Some people complain and say the bulkhead footwells are bigger. Would you choose that seat again? 7A?
@GreenerGrass11 ай бұрын
Never sat in the bulkhead, I prefer any odd numbered seat, further from the aisles
@davishound1115 жыл бұрын
Brilliant as always Jeb! When do we get to meet the Creative Director?
@american01135 жыл бұрын
5:59 when you here Jeb actually likes the airlines headphones 🎧
@TheDellcomputers444 жыл бұрын
why did you roll you eyes at the 787 windows approxminently at nine minutes and fifty-four seconds? they looked like nice windows with a very pretty view
@benmonkhouse74915 жыл бұрын
Jeb that’s really interesting about the pilots, as I too found they usually “over communicate” at UA. In fact, my last 787-10 flight was BRU-EWR and the pilot personally greeted every one of us sitting in Polaris and asked us if we had any questions about the flight. Sure, there was no delay, but last time I was delayed on UA (on a 739), again the pilot came out to the F cabin after making an announcement, and spoke to each of us in F individually about the delay and if we had any concerns he could appease. I’m incredibly loyal to UA these day’s and only ever have flawless experiences with the new Polaris product, so it’s a shame to hear yours wasn’t up to par. Hope it was just a one off! Ben
@danimi745 жыл бұрын
Jeb, I think you give the fairest & most sensible scores. 😊
@bullpro63084 жыл бұрын
The memory foam cooling gel pillow is the besttt. and omg they still have that thai spicy chicken soup? Probably the best meal on a plane.
@CPKCrailfan4 жыл бұрын
the a350-1000 is the plane at the top of my bucket list!
@RinHoshizoraa4 жыл бұрын
Honestly I’ve flown United since birth and I loved United even if they done some incidents in the past. As long as I’m flying somewhere in a airline it doesn’t matter for me. Idk
@hanj314 жыл бұрын
If you fly on a star alliance flight in business or first from Newark, Chicago, Houston, SF and LAX I think its worth while to get to the airport early and check out the united Polaris lounge regardless of how far it might be from the gates like in the case of LAX or maybe even Newark. I think the a la carte dining alone is worth the visit to the lounge.
@DMINATOR5 жыл бұрын
I had the same thing once on United, had to cancel entire flight. It first got delayed by 30 minutes, then we boarded and waited another 30 minutes in aircraft. Eventually the plane was routed back to the airport and flight was cancelled. It was re-scheduled for the next day. I got a voucher for the hotel and 100$ for food (only re-reimbursable at airport) was enough to buy few bags of potato chips water and other basic stuff.
@divox9pqr5 жыл бұрын
Jeb, When you have delays, a lack of communication, and then a de-boarding request with extensive delays for a safety issues, I would rate the compensation United offered as very inadequate. I personally am still smarting after a lost luggage issue with United while coming back from Thailand two years ago. My mother’s ashes were in my lost luggage.
@ryanfrisby73893 жыл бұрын
Jeb, let’s put it this way, you were lucky to get anything lol! I was on a Delta domestic economy flight and we had a 4 hour maintenance delay and a 10 dollar food voucher was all I got.
@bigo17055 жыл бұрын
Anyone realize when he shook his head for the United headphones they weren’t even plugged in
@khutko14775 жыл бұрын
Ya that face he makes is hilarious! haha
@Bregott075 жыл бұрын
Please change your profile picture.
@rifoist5 жыл бұрын
He's 'reviewed' the United headphones before.
@marriedGary5 жыл бұрын
In fairness he is testing noise cancelling capabilities and. It just sound quality.
@MD88Pilot5 жыл бұрын
2:50. I agree 100 percent. I fly in and out of Atlanta all the time and I would love to see this. Delta merch is no where to be found at their largest hub.
@airplanegod5 жыл бұрын
MD88Pilot They have a bunch of Delta merch over at the Delta museum in ATL next to their HQ
@MD88Pilot5 жыл бұрын
@@airplanegod Yea I know. Many people dont have the chance to leave the airport though. Whenever I go through there, I never get the chance. An airport side shop would be most effective.
@brandonbinder55722 жыл бұрын
Going to be in Polaris on a dreamliner from ORD to FRA in November - do the crew tend to "lock" out the windows like at @10:04 for the majority of the flight?
@gavinlopez98014 жыл бұрын
That United b787-10 livery is amazing
@mattcolver15 жыл бұрын
We'll be flying United 777 Polaris to Buenos Aires next week. We're looking forward to it. No Polaris lounge in Denver yet, but we're looking forward to the Polaris lounge in Houston. Too bad it's not a 787.
@alexcheung86325 жыл бұрын
Good job Jeb! I always love your videos and keep it up!
@levonalyanakian18315 жыл бұрын
What a coincidence ! I think you were there on Sunday (super busy day). I was in EWR flying to LAX on the 787-10 as well. How cool
@TuThuysanh5 жыл бұрын
I work for United, watch you video just made me felt so sad about our communication skills or lack off!🐕
@williecollins40414 жыл бұрын
Have you ever did a review of Air France Premium Economy 777/200ER. If so where can I find it or can you recommend another review. I’m scheduled to Fly that flight but I’m hearing rumors it’s not all what it’s cracked up to be. Yes