Follow me on instagram.com/gotravelyourway as I'm on my way to Airbus for the Air Greenland delivery flight ✈ - thanks!
@joshualau40702 жыл бұрын
Say hi to Katjia for us!
@JUVI95962 жыл бұрын
Off to Greenland in the middle of winter 🥶
@veerunitaigayadeen8852 жыл бұрын
Hi Josh can you do more videos with IndiGo. Their staff ratings is 4/5
@mugisharogers56062 жыл бұрын
Love your delivery flights reviews, especially one where you reviewed for the country airline where I come from and that is Uganda Airlines ☺️☺️
@gpierre902 жыл бұрын
Hi is it possible to review our national airline Air Seychelles? I would like to know your thoughts.
@rachellowden45482 жыл бұрын
Hi Josh! Cabin crew in Australia here! We are allowed to use electronic devices while deadheading but are still expected to be professional and discreet on board. I think what made it look so bad in this instance is she was slouching and her attitude overall seemed very negative. We can also deadhead in business attire if we choose to. We sometimes get upgraded but only if there’s spare seats. If we are regraded into business we get served last.
@daledonaldson36722 жыл бұрын
Same in the US
@abhinay42002 жыл бұрын
what is a deadhead?
@siraj71342 жыл бұрын
@@abhinay4200 an off-duty crew member, probably heading back to base or to start a shift but on another route
@samueldavidbrettmercer8503 Жыл бұрын
Same in Spain.
@travelswithLiz.881711 ай бұрын
Same with I think all Canadian Airlines. We often deadhead in uniform occupying a passenger seat, in business class if there is empty seats. We are allowed to use personal electronic devices while deadheading. But of course must remain very professional. The posture and general air of that crew member in your video was indeed very unprofessional i agree.
@dr.batman25302 жыл бұрын
People have toxic exes, Josh has Vistara.
@reddash94542 жыл бұрын
😂😂😂😂 facts🎉
@adam.dzwoniarek722 жыл бұрын
HAHAHAHA. Thanks for making me laugh
@mak.7412 жыл бұрын
😂😂😂😂😂😂😂
@dmop50712 жыл бұрын
He needs views
@jook.35802 жыл бұрын
@@sagarjuneja6158 is it? Or do you not have any idea what clickbait means? Because that crew member in her uniform in the seats…is a very unprofessional crew member.
@LL-li3hp2 жыл бұрын
Hi Josh! American Airlines crew member here. At AA when deadheading and occupying any seats other than the jump seat we are allowed to use our electronic devices and/or headphones. And we certainly enjoy this freedom which until I heard coworkers from other airlines in your video just a second ago saying otherwise seemed to me the most normal thing in the world! Needless to say that what we should look into is our posture. As deadheaders we are allowed to board at any time as long as the minimum crew is on board. so it’s frequent to be in a similar situation with revenue passengers still boarding. Never once I’ve see somebody laying halfway down with open legs or sitting down so inappropriately. That’s the point that hasn’t yet been made here. The crew member could have be seated gratuitously upright and being at her/his/their cellphone and go utterly unnoticed. Regards and keep up the good spirit! Lorenzo
@abhijit19172 жыл бұрын
Josh and Vistara A never ending love story 😂
@joshualau40702 жыл бұрын
With Vistara being dissolved, who will be the butt of our jokes?
@abhijit19172 жыл бұрын
@@joshualau4070 Oman Air i guess😭
@joshualau40702 жыл бұрын
@@abhijit1917 TunisAir.....
@wasted-blaster.2 жыл бұрын
Still a better love story then twilight.
@abhijit19172 жыл бұрын
@@wasted-blaster. can't disagree
@rickycline26542 жыл бұрын
I’m a flight attendant with a major airline in the United States. When deadheading we are required to wear our uniform while deadheading, I normally just wear a jacket hiding my uniform and act normal. My airline doesn’t have any rules against being on phones while deadheading. But out of respect toward paying passengers I just act normal and respectful during boarding
@vinayakgupta61052 жыл бұрын
The chemistry between Josh and vistara airlines is just different 🤣
@kibaanazuka3322 жыл бұрын
Relationship status: It's complicated
@dmop50712 жыл бұрын
Views ke liye aur kuch nahi. India vloggers ne aaj tak vistara ko criticise nahi kiya par isko sab issues hote hai
@kamleshbhatia792 жыл бұрын
It's normal in the workplace,here, people use, phones and do anything else 90% time other than what they been hired for.
@shaikhmohammadziaurrahman84222 жыл бұрын
@@dmop5071 Indian vloggers are can't do that like josh said he faced legal issues with Vistara and since he's a foreigner so it's not a big hurdle for him but for Indian vloggers it will become nightmare and cumbersome for just a few likes and views
@hansmeyer39002 жыл бұрын
I'm a Cabin Crew member myself, if this was me at my airline, I would get terminated at the spot. We board last and aren't allowed to use the phone at all while deadheading, not to mention to dine next to a paying customer. We are asked to stay professional whenever we wear our uniform since we are still brand ambassadors, on and off duty. But looking at her attitude she doesn't really seem to care and suffers from a massive attitude... ruining it for everyone else!
@AirTravel4152 жыл бұрын
In some Airlines Deadhead crew doesn’t wear the uniform but they have their ID They wear business casual instead
@qwysjdbs97912 жыл бұрын
How can this video be 1hour ago and your comment 1day ago does he put videos unlisted?
@stebopign2 жыл бұрын
@@qwysjdbs9791 membership.
@watchhans2 жыл бұрын
As a former Lufthansa flight attendant I totally agree. And if we had to dine next to a passenger, the passenger was served first, and then I got my meal, wishing a kind 'bon apetit' to the customer. Alcoholic beverages were absolutely a no-go when in uniform, anywhere, even at the crew hotel. But unfortunately, her attitude seems to be a global younger generation-problem, not only in India.
@danielnkuzuwalela69532 жыл бұрын
@@qwysjdbs9791 doesn't make sense 🤔
@pilotkid7772 жыл бұрын
Hey Josh i am cabin crew in the US and when we deadhead we are allowed to use our phone/earphones iPads whatever we want and in uniform. That’s common here in the states because we are usually deadheading around the states to work flights all over.
@PisceanAviationTraveler2 жыл бұрын
I'm crew for a US domestic carrier. As far as deadheading goes, crew do indeed travel in the cabin in uniform but they are still to be professional. Our crew can relax and be on their phones while sitting in the cabin as long as they are not jumpseat. Technically they are considered working crew but things are more relaxed for them as deadhead. I'm of course only speaking for my own carrier that I work for. Not sure what other US carriers rules are.
@phf1242 жыл бұрын
I’m a cabin crew working at one of airlines in Middle East. Wearing uniform during deadheading is a MUST, be it 1 hour or 16 hour flight. There’s no restriction for using mobile phone or other electronic devices. We’re completely free to use that. Operating crew will treat us same like normal passengers. We also get the same meal. Sometimes we get business class seat too, it depends.
@alternateaccount4868 Жыл бұрын
That’s nice
@agustinnunez90602 жыл бұрын
As a cabin crew myself there are rules when it comes to Deadheading. 1) Each airline is different, for example mine you can wear casual business clothes or uniform (I prefer Casual, sooo people dont look at you like helloooo i need help with my bag) 2) most of the airlines, do pay for Deadheading just like working a flight 3) the whole phone situation is more like a personal thing. Like me, I don’t use my phone while Deadheading PERIOD (I just thing is rude talking on the phone, on speaker, or facetime, while boarding and thats including actual revenue passengers, but thats my personal Opinion) 3) I normally tried to board last if I am Deadheading. 4) I don’t personally get bothered or cranky if someone ask me a simple question just like in which terminal we will arriving Buttt if your asking for drinks and snacks etc etc etc. i will nicely tell them Even if you see me in uniform doesn’t mean I am working the flight But i can let the working crew know about it. 5) keep up the good videos 🎉😂
@shijokingo32 жыл бұрын
On Iberia, the pilots sometimes go and take a seat in business class (long haul), no problem with me. But sometimes funny incidents, like the pilot reeks of cigarette smoke… pr you asked for a particular desert, told me they ran out, just to see a few minutes later the pilot eating it… as he was sitting next to me, I told him, damn your icecream is tasty, pitty they ran out, got one a minute later 😊
@СолнечныйПарус-р7щ2 жыл бұрын
This is impudence and disdain for the passengers.🤨😵💫
@apiklala2 жыл бұрын
What can you expect from Spanish people, they are racists
@mirak30502 жыл бұрын
i’d report him as soon as we landed.
@KAMU132 жыл бұрын
They smoke inside the plane, that too in Iberia? What bs?? Prove us with pics or it didn't happen.
@jlpkbrb1086 Жыл бұрын
Yes that is standard for crew rest. Pilots are worth quite a lot of money and their rest and comfort is absolutely vital. Delta uses 4D in first class as a crew/pilot rest
@josephcarlbreil53802 жыл бұрын
When I worked for TW and travelled on a free pass or heavily-discounted fare on another airline our rule-book clearly stated that we were "not to talk shop" if we were conversing with another passenger. We were expected to be freshly showered, clean shaven, and appropriately dressed. I always adhered to that rule.
@izabellaswaren40262 жыл бұрын
Same here. I have to behave better on staff travel, than she did on deadhead. 😂
@andreaslenz15352 жыл бұрын
I am a crew member of the LH group and when we are "dead heading" in uniforms, we, of course are not allowed to behave unprofessional in any way, but this does NOT include the use of our mobile phones, as long as we use it discretely, ie no phone calls as long the fasten seat belt sign is on, like expected from the passengers.
@googleknowsus81842 жыл бұрын
Correct. I remember it being the same in 2017/18 when I was part of LH Group as crew member :)
@njamilla2 жыл бұрын
I am cabin crew on a major US carrier and we're allowed to use cell phone and browse if we're deadheading. It's absolutely normal. We're on duty and need to stay out of the way of the crew and the boarding passengers. If we're in uniform, it's also fine. In America, passengers are very courteous to us and sometimes engage in conversation. During boarding, we're expected to remain seated so we aren't confused with working crew. And, when we are working crew, we always tell deadheaders to just relax and enjoy their personal time. If a passenger mistakes us for working crew, we're trained to respond appropriately and professionally. Our responsibilities are defined by company policy and union contracts. We're not to work (that's the working crew's responsibility). But in any kind of unusual situation or emergency, we're trained to be of assistance to the working crew. This also applies to pilots, who, at our airline, deadhead in first class.
@denisesommer-roque31692 жыл бұрын
When you are travelling as deadhead crew, discretion is key. You act as low key as possible and make yourself almost invisible so people do not notice you are travelling as crew. We were taught even flying privately on crew rebate tickets, to act professionally and discrete. This lady was a quite frankly a disgrace!
@joshualau40702 жыл бұрын
I remember similar rules when I was working at SkyWest, but I think United eased up a bit since then for NRSA. Not sure about deadheaders though.....
@innnfk77292 жыл бұрын
Obviously the behaviour of deadhead crew was unprofessional but I think in this case I am not sure but its look like sometimes when Employers don't care about employees then employees also don't care about employers and the job as well and this things happen in all profession but I agree unprofessional behaviour is not acceptable but still before blaming that crew I would definitely get to know why that crew behaved unprofessionally .
@travisfoster79742 жыл бұрын
Your poo pooo
@googleknowsus81842 жыл бұрын
Facts.
@mwethereld2 жыл бұрын
100% our guys remove epaulettes and any form of ID to try an minimise all travel.
@Zenyah2 жыл бұрын
Hello! I'm an ex Jet Airways(India) and Qatar Airways(Qatar) crew. In Qatar, you cannot use your mobile when you are in your uniform. However, In India, because of on time performance(otp) the Indian airlines might ask the dead heading crew to take the last row seats and be seated there as they do not have enough space in the galley and the R1(Galley crew) might be extremely busy attending the captains, 12 business guests(with on ground services), closing, arming doors etcs.(I'm talking from my experience from Jet Airways) We could use our mobiles however we later got a notification to be discreet about it). Also, the ground staff might have asked you about your filming as in 2016, because of safety reasons, filming outside the aircraft/taking pictures were prohibited. This rule was implied on everyone, passengers and crew members. For pictures, we had to take permission from the commander(PIC). This crew could sit in her uniform and use her mobile(if the company allows her to do so) however, her body language is giving extremely negative vibes and because of her actions, the company might face a bad reputation.
@bardo00072 жыл бұрын
In todays modern world everyone has a smart phone, you can not stop people from filming if they wish to do so. India included.
@Zenyah2 жыл бұрын
@@bardo0007 It was a notification issued by the DGCA(Directorate General of Civil Aviation), India. I did not make it, they did! An Air India staff was sucked into the engine, people got injured as they were walking on the tarmac without ramp jackets..perhaps that's why rules were made?
@Zenyah2 жыл бұрын
@@bardo0007 Also, there are places were you are not allowed to take pictures/videos. Don't you follow those rules ?? I've been to countries where, internet does not let you upload content.
@kkallslgbdjbrnnrnenej85692 жыл бұрын
I guess you haven't watch the video or try to act like all this was cool. The way that ground staff scolded him I can bet that he wouldn't have done to any Indian passenger. He said you are not allowed to film because you are being sued wow I mean seriously is he the legal advisor of the company to threat someone like this that too a business class passenger...ohh you being the so called ex crew can you talk in such tone with any business class pax? No right? I guess you working vistara that's why trying to cover the things with those DGCA rules which have been violated every day when crew are making reels inside the aircraft and tons of passengers standing at the ramp taking photos....he specifically popped out from the crowd to shout at him? Will you be able to digest if you flying as a passenger in J class and someone theats like you that? Hahaha sweetheart you will eat him raw understood try some good excuses to cover up things...I don't know when this ex toxic jet airways attitude who can never take criticism from anyone god bless
@bardo00072 жыл бұрын
@@Zenyah Maybe in some parts of the world, I travel mostly in Europe.
@PrajjalakChattopadhyay2 жыл бұрын
Just to let you know that at IGI airport Delhi they don't allow photography or filming while on the tarmac for "security reasons". Referring to that ground crew incident, similar happened to me as well (not Vistara, it was Air India). I was forced to delete all the photos. And if you want to experience the worst of India, go for Spicejet.
@jamiephilip792 жыл бұрын
Well if you come to the UAE you will be put behind bars for videos if a person you don't know is in it regardless of the location so be careful of what you complain
@Ironbanner122 жыл бұрын
Spicejet is literally Indian Spirit Airlines lol
@CrewoHere2 жыл бұрын
He doesn't hv cultural awareness being a guy from West 😂 they think they are the best, And people like us are watching his video and promoting such acts by commenting, subscribing etc etc.
@goutamraoshab37772 жыл бұрын
Due to military base
@m.a.18742 жыл бұрын
@@CrewoHere we are the best. Better than you in any matter 😌😂
@shefgab12 жыл бұрын
As crew for a European major, I would absolutely NOT sit in uniform on my phone in a J seat during boarding whilst deadheading. Discretion is key. That being said, they're not so strict now about phones, so no one (from the airline) will say anything if you use your phone on break in the galley or hanging around the terminal waiting for your flight. We mostly deadhead not in uniform, but when we do heave to wear uniform, it's clear that we have to be on "best behaviour", but using a phone is still not a major issue if you're discreet.
@kushalpaul24052 жыл бұрын
I love how Josh gets himself fucked up everytime he travels with vistara Josh and Vistara's never ending love story
@reddash94542 жыл бұрын
Love story?!! More like, they love to hate each other😂😂😂
@dssonline2 жыл бұрын
He boards vistara with a negative mindset, he is creating content, earning money out of all this
@mohit_panjwani Жыл бұрын
@@dssonline he is a paying passenger tho, if you are paying 20000 inr for a domestic flight, you expect nothing short of perfection.
@dssonline Жыл бұрын
@@mohit_panjwani 20000 would get you a business class seat in domestic
@76damage2 жыл бұрын
The phone doesn’t offend me, its the seat being reclined and she in a slouch position
@cazman.19572 жыл бұрын
Josh, I love your reviews and honest appraisals of the various worldwide air carriers. Since I am recently retired, my wife and I are planning to do plenty of traveling in the post-COVID world. My question to you is - since there are several airlines that take offense to vloggers who present verifiable critiques of their product, are you wary of the food they give you. It is well documented that even in high class restaurants, that the chef or wait staff add spit or foreign matter into food that is sent back to the kitchen. I personally would not eat anything on a 2-3 hour flight from an airline that has just been openly hostile to me, or who are aware of my job.
@georgerancourt42012 жыл бұрын
Several years back they arrested 13 Air India pilots in Hyderabad who arrived to work intoxicated. I saw it with my own eyes. So unless TATA replaces employees - it won't change. They also have the worst safety record - so it can only improve...good luck Tata
@turkishairlines4132 жыл бұрын
Tata will just get their money back and then they will leave air india i think.
@objectsmedia45232 жыл бұрын
Air India used to be under Government of India. So these guys had a free pass.
@rohandas56432 жыл бұрын
@@turkishairlines413 check tata track record ....it's thier home Airline
@deepgupta98842 жыл бұрын
Love how josh pronounces mumbai. It's almost sounds like Mumbay (combination of Mumbai and Bombay). I'd happily call it Mumbay 😉😁
@M3ganwillslay2 жыл бұрын
Thats how u people pronounce Dubai. As doobay .so yep hindu
@pissupehelwan2 жыл бұрын
@@M3ganwillslay Mumbai is supposed to be pronounced pretty much exactly how it's written but Dubai, according to you, is not. How would someone know? By osmosis? And what has OP's religion got to do with this? So juvenile.
@Loveyouabdtakecares2 жыл бұрын
I like to call bomboy 😢😢😢
@christinehitchcock10293 ай бұрын
I know I’m watching this a year after your comment, but I’m glad you heard that and said something. I caught that and then thought have I been saying this wrong all this time? As an American we aren’t always right with our pronunciation. I’m relieved I’ve been saying it correctly!
@mynewyork1659 ай бұрын
My understanding is that if you're deadheading then you're not in your uniform, but you're still working. So, you still have to abide by the rules of your airline.
@kurtgunter-helton48842 жыл бұрын
I work for a North American Carrier, and we have strict rules on how to behave and present ourselves while in uniform and deadheading. However we can take advantage of the same comforts as passengers, with the exception of consuming alcohol, and we have to follow the same safety requirements as well. I prefer to deadhead in plain clothes,however, most of the time I don't have a choice. Being in uniform, I am very self conscious so I sit down, stay quiet, and put on the noise canceling headset and go to sleep. Just remember the rules may be different for each carrier and how a deadhead crewmember is the one that is responsible for their actions not, the carrier. You don't behave and follow standards then you're terminated.
@stephenjacobs5640 Жыл бұрын
you have a membership💀💀
@kurtgunter-helton4884 Жыл бұрын
@@stephenjacobs5640 , I don't understand your comment?
@stephenjacobs5640 Жыл бұрын
@@kurtgunter-helton4884 ur paying vir this youtube account’s membership… and youtube is telling everyone that reads your comment😂
@stephenjacobs5640 Жыл бұрын
@@kurtgunter-helton4884 you’ve been a member for a year and 3 months
@kurtgunter-helton4884 Жыл бұрын
@stephenjacobs5640 , I still don't understand. Yes I do have membership to Josh's KZbin. Should it not show my membership to other? I'm confused what your telling me?
@joshb1053 Жыл бұрын
Hi! I’m crew and have dead headed many times. As I’m still in uniform we are required to greet passengers and encouraged assist the crew for small tasks (out of kindness). With this, once the doors are shut and we’re in the sky, so long as we remove our tie, or scarf, we are aloud to use our devices, but require to be at the back of the plane. However, during boarding this would get you dismissed from the airline as quite simply, it doesn’t look good. But you’ve got to remember, you’re not operating crew on that leg, so you are technically not required to do any duties.
@rais19532 жыл бұрын
Much better than the previous experience Josh. I haven't flown with any Indian airline for several decades. I've heard that Tata is reviving Air India but if Singapore Airlines is powerless to make its half-owned Vistara run properly what chance has anyone got with Air India?
@alternateaccount4868 Жыл бұрын
In India people are usually incompetent and they just want to get maximum work done by minimum number of employees at minimum possible salary without caring about working hours. Quality is not important. When a customer complains they act like they care. Corporate culture in India is this bad
@midou5282 жыл бұрын
I’m a cabin crew for Emirates, when we deadhead we board first, change to a smart casual attire and blend in with the passengers. Why won’t other airlines do the same?
@joshualau40702 жыл бұрын
I find right-hand boarding rather strange, especially with the cargo pit so close. Loading/offloading gets a bit complicated with the catering truck in the way, now imagine having to load that with air stairs, busses, and passengers? Plus I also think it is a security concern with passengers and baggage in such close proximity to each other.
@captDDay2 жыл бұрын
It happens in domestic flights departing after arriving from an international flight. Here, the left side has international terminal aerobridge. There is no safety issue, only logistical issue to get the tasks done well in advance.
@teeh9172 жыл бұрын
You gave credit where credit was due and called them out on inappropriate actions. Great job, Josh ! 💐
@SHdarilahir2 жыл бұрын
Wow it's the first time I see a plane boarding procedure from the right side door, so fascinating😄
@theduden2 жыл бұрын
Not a cabin crew, but as a passenger, it would be shocking to see the least a cabin crew sit and behave like that, even if they are deadheading. It's common sense.
@fdanieln87592 жыл бұрын
Don't you love when corporations are so scared of consumer reviews that they threaten legal action? Good on you for continuing to call them out on their antics and GREAT video once again :)
@vickyyadav57232 жыл бұрын
Josh nd Vistara r made for each other😂 Never ending love story. Appreciate the effort ur putting to expose them if people like u don't call out them they will not improve.
@Jilldo Жыл бұрын
Ex-Qantas crew from 2008. If we deadhead there was 2 options. 1. Wear full uniform and uphold all standards, no drinking alcohol on the flight for this option. 2. Wear civvy clothes, no alcohol until after takeoff incase required to work last second and still, maintain professionalism. We would get placed in the highest cabin class available i.e. first or business if available but would be expected to be served last etc. However working crew would provide full service and treat you as a passenger in order to maintain illusion of not being crew deadheading.
@skyeye7872 жыл бұрын
Hi Josh, Vistara Brand will be going away in March 2024 as it will be merging with Air India. Singapore Airlines has admitted that Vistara was an utter failure
@JoshCahill2 жыл бұрын
Yeah I saw the news too, I think everyone agreed that Vistara was a huge flop.
@ayushghosh11552 жыл бұрын
Perhaps the only benefit was to gain some Indian routes on its network thats all.
@plaistowbill3 ай бұрын
@1:47 It’s like this in my country. People of that ethnicity refuse to wait in a queue. They also cause many car accidents on account of their unwillingness to be be patient.
@RetroLine9112 жыл бұрын
This is the most deadheaded crew member, you are right Josh she’s not professional crew member even though the airline company does not care about this behavior they aren’t gonna change whatsoever, Josh you are the helper of airlines like this even if they companies does not care but you are still helping the world if this is a good airline or not 😊❤
@zinajessica61259 ай бұрын
You're right! They're are Highly Highly unprofessional, I have experienced the same, Vistara doesn't have a servitude trait especially being in the service field. They got to be trained to bring down their arrogance, am sure even a queen is not as prideful as their cabin crew is. I've not experienced this with the other flight cabin crew. They're are dignified, humble and professional and most importantly, approachable.
@gentlegiants25402 жыл бұрын
I have flown Vistara many a time and they have always been courteous and good. This behaviour of the ground as well as the deadheading Airhostess was a shocker to me. I hope TATA's take this seriously as they are strict about maintaining standards.
@JmbutPetal2 жыл бұрын
No.. its not courteous n good..
@MusicLife-pb2es2 жыл бұрын
Tata can’t even take care of their automobile customers 😂
@josur81812 жыл бұрын
Tatas stopped caring I believe. They were the only hope but be it their IT services, automobile or airlines - they are losing quality and just because of the people it chooses to employ. They are still earning millions but guess the quality downfall has begun.
@somchaiwongma3813 Жыл бұрын
Kinda my Air India experience: crew was sitting on the floor, playing cards. When I asked for something to drink, it was “help yourself!”
@Y_Not12 жыл бұрын
Great video, I was a A&P mechanic in the US and any maintenance center problems are a major concern.
@ledecripteur48321 күн бұрын
Airline pilot for a low-cost carrier in Europe here. Our Standard Operating Procedures specify that while deadheading, we are not allowed to wear our uniform, or we should cover it with a sweater or a jacket (that looks professional). The only thing that has to be visible is our badge because we don't have a boarding pass. Most of us board with it and then take it off.
@ArnavRoy2 жыл бұрын
The video is great as usual but the title is a bit misleading considering that experience was on a previous trip
@telaandias35312 жыл бұрын
Not really… it was still an unreported incident/trip before this video
@niranjanbibile2 жыл бұрын
Hii man.. big fan of your videos. I am Cabin crew for Sri Lankan Airlines. On the subject of deadheading , we never use BC seats, we are allocated EY seats and what ever seat we are allocated, we are not allowed to be on our Phones while passengers bord. Also we change our cloths or wear something casual over our uniform so that we don’t look like crew. N most important thing here is the attitude. Weather ur dead heading or operating, the passenger pay our salaries, so respect to the passengers is something that needs to comes from the heart. In this case, she dose not seem to care about anything. Even if you have SOP in place ppl like this will always be the same at the same time it also might be because the stressful work conditions. At least thats my thoughts on this .
@ishankausthubh90122 жыл бұрын
The crew you saw was probably heading to her next sector as a passenger on the airline. I believe she would have her next flight out of BLR and wasn’t operating that flight. So was a passenger on that particular flight
@Dannyo752 жыл бұрын
To answer your question from my perspective as a frequent, domestic & overseas traveler, about what I think about this deadheader. I think she should have definitely waited for the passengers to board first & took the least inconvenient seat that would not be disturbing paying customers, not just sitting their before everybody boards while she plays around in her phone with her feet up ready for a nap 💤 I mean WOW that is a combination of a lack of self awareness & it’s just extremely rude. I am a barber and I own a barber shop in The U.S., Boston to be specific & if one of my barbers were just hanging out, relaxing in the barber chair or messing about on his/her phone, regardless if the barber was on the clock or not, it’s just not a good look because the customers don’t know who’s on the clock and who’s not, If customers were waiting for a haircut then I would have a major problem with that for sure.
@_Julie_Bee2 жыл бұрын
In Charles de Gaulle, when boarding with assistance, you always board on the right, on some weird hydraulic lift vehicle. It is kinda weird, and also the first passengers boarding after from the left always look at us funny cause they don't understand how we're already in the plane 😂
@JUNGLESTRIKEOFDOOM Жыл бұрын
It’s really nice to see some good honest consumer advocacy. So many companies and their employees think it’s acceptable to abuse the customer.
@solmank99422 жыл бұрын
Josh is like husband, getting scolding from wife vistara 😭😂😂😂😭
@FootyAviation20112 жыл бұрын
I flew on Vistara from Pune to Bangalore and it was pretty decent
@SixerIverson04 Жыл бұрын
11:42 Airport worker lashing out on the video that Josh recorded
@eminesolak70679 ай бұрын
that crew's action is definitely a reason to be fired or getting a serious warning letter here in qatar airways.
@tavita86992 жыл бұрын
Hi Josh I was the only passenger on Malindo in business class and half way through the flight 4 cabin crew members sat and slepted in the business class. I asked the senior flight attendant is this normal and suddenly the crew disappeared back into the galley Let me say there was nomore service for the rest of the flight. The crew had been sprung and were not happy
@M3ganwillslay2 жыл бұрын
Oh the all mighty Malindo .im glad it got dissolved .worst airline in the entire world . Malaysian POS ..
@jeffsteyn71742 жыл бұрын
Oh wow. So you don't like with the help using the same facilities as you?
@googleknowsus81842 жыл бұрын
@@jeffsteyn7174 they have crew rests. If they don’t, last rows in economy are blocked.
@victoriaelsa31272 жыл бұрын
„The help“ ? Flight crew is there for safety reasons.
@vp44392 жыл бұрын
ITS AIR INDIA CULTURE ??
@constantinraicu939 Жыл бұрын
I'm glad you get to expose those companies that are toxic and they disregard people. The customer is the boss no matter what .
@aninditawiranti52422 жыл бұрын
Hi Josh! Crew member here in one of middle east carriers. Deadheading in our company is really common for us even in daily basis. We are allowed to use our phone or other electronic devices while deadhead and with a full uniform. Our allocated seats are normally in economy it is rare to be in business unless it’s an empty flights. We will receive the same service meal like other guests on board. The only thing I would like to highlight is probably the attitude/behavior. Deadheading is still part of duty, even though we’re allowed to be relax doesn’t mean that we’re acting unprofessionally.
@jeshminhaxarika54792 жыл бұрын
Different levels of standards !!
@joannharrington22792 жыл бұрын
What a scary feeling having some guy running after you and harassing you about a video. Why does it take your video to wake up an airline? You truly are a brave man to fly with them. Thank you from those of us who have experienced this type of behavior. Your platform for showing this decline in an airline was successful. Keep up the good fight and be safe.
@bhavyajain24272 жыл бұрын
This isn't bad as much u r exaggerating
@roddevereaux18302 жыл бұрын
@@bhavyajain2427 how much are they paying you 🙄
@arunkurian9367 Жыл бұрын
@@bhavyajain2427u saw the video right, trying to take down videos and asking him why are you taking video?
@Sharon1818182 жыл бұрын
Hi Josh- another really good report from you. I have a few reactions- first of all, the fact that mental health issues are not taken seriously and are "laughed at" comes as no surprise. Mental health problems are still often ignored and the stigma is still there. In a positive note, I was impressed to see that the safety video was simultaneously interpreted into sign language for the deaf. I don't believe I've ever seen that before in any airline. Your seat mate seemed unimpressed that he was co-starring in your video! Thanks again for a great review.
@telaandias35312 жыл бұрын
They used to do it in old Singapore airlines and some Thai airways videos
@MaqAttaq12 жыл бұрын
Mental health is very serious Balancing act between real mental health vs “I just want to take a day off”
@Me_di Жыл бұрын
Its sad that indians don’t do things right an don’t want their bs being called out
@dev60352 жыл бұрын
Planning my trip to India for next year and after this VDO, am definitely not flying with VISTARA or even Air India, rather fly with the budget airlines where atleast you know you are not getting anything. Cheers Josh
@rounak_san2 жыл бұрын
Josh and Vistara, a never ending love story 😂🥲
@daundremitchell10542 жыл бұрын
At my airline here in the US we are allowed to board the aircraft first prior to pax boarding. We have the option to wear our uniform or not. But also we are free to use the deadhead to watch movies or use our phone etc. You are just a normal pax here.
@gani9992 жыл бұрын
Thanks for another great video Josh. Shocking that Singapore Airlines with a 49% stake actually admits that the Vistara brand is damaged beyond repair. I wonder what the Tatas with a 51% ownership have to say about this? And now that Tata owns Air India as well, will we see Air India go the same way? All million Rupee questions with no clear answer. It is sad, since I have flown Vistara a few times and have generally had a good experience with them.
@lorddiegocosta33072 жыл бұрын
at least in India there is some sort of business mindset when it comes to running national assets. in Pakistan we have to deal with the govt. running PIA like an old boys' club and handing out all the senior roles to ex-military men. There should be some improvement in AI with Tata, our private airlines really put the national airline to shame. What do you think of these two being merged, smart or ill-advised?
@esparian4775 Жыл бұрын
If you think Air India will become worse than it was when it was with the government, I don't know what you're smoking.
@azhariarif Жыл бұрын
@@lorddiegocosta3307Pakistan is as good as Somalia. Don't even mention it.
@amittiwari80892 жыл бұрын
for your kind information igi airport is very serious matter while boarding or tarmac not allowed any such kind of photography due to security reasons .
@philip51172 жыл бұрын
"The check-in experience was disorganized, the staff was annoyed" 🙄 Josh, that's nothing surprising or something new. Indian airlines have the worse customer service off and onboard. Even before I started watching the video, I knew this was gonna be a hot mess
@BelenCondor2 жыл бұрын
Not only airlines ..im in malaysia. And the indians are rude here ...while malays ,indonesian, even chinese are kind and aprochable ...
@ticketyboo64352 жыл бұрын
Once travelling on a night flight in Upper Class with Virgin Atlantic 2 of the cabin crew had a few hours sleep on the Upper Class flatbeds during the night. They weren’t dead heading they were working crew members. I’m all for the crew taking a rest but I found this a bit strange. Only saw it once.
@zchoirboy2 жыл бұрын
Haha the look on the guy next to Josh at 12:40 He's surprised when Josh says nobody beats Vistara :D
@hothotheat30002 жыл бұрын
He was like “what?!”
@hallemayes37842 жыл бұрын
i’m cc for a certain european low cost with a male name. we got cancelled and stuck in poland, and a buzz flight and crew came to pick us up. we cant operate buzz so took a couple of rows and just slept as we had been on duty 11 hours. i think defo flying in business class and seeing this is questionable
@metalhead34442 жыл бұрын
@josh Cahill, I do watch a lot o your videos, My Mom worked for Gulf Air for over 2 decades, hence my passion for Aircrafts, am blessed with a Job that requires a lot of travel hence, have flown a many, many times with Asian, European and African carriers. Just last month I flew for the first time on IndiGo and boy was that a trip (Dxb-Bom-Goa), as I walked towards my Gate, there were 4 IndiGo Cabin Crew walking in front of me, each carrying a KFC Bag, found it a bit strange at first, but later to my Surprise they all 4 were Deadhead Crew, now here is where all the flags went off... - 2 were seated right in front of me, 2 on the other side of the aisle, One of the On duty Crew poked fun at them for carrying KFC onboard, to that all 4 crew replied, "Yuck, We never eat the Airline food onboard", "We rather stay hungry", strangely the on duty Crew also replies the same "Yeah, me too i would never eat the crap that is served onboard" ... Wow and this conversation is right In front of us Passengers, - Apparently the 2 Deadhead Crew in front of me, were not even on the right seats, but decided to sit together as they wanted company, till the actual Passengers arrived, they even had the audacity, to ask them to exchange seats, which the older couple denied - the somehow landed up all seating on 1 side, was not sure f they managed to swap seats with other fellow passengers, and boy were they loud on the whole flight, discussing and poking fun and gossiping on other fellow crew. - When the Crew came to ask what you want to Drink, i asked if they had coffee, she said yes, charged me the money as it was a Budget flight where you pay for any meal or beverages onboard. the crew never asks what coffee you want, instead pulls out a 3-in-1 sachet and puts it in hot water, i told her Ma'am i want Coffee without Sugar, that was the trigger, she went from being a snob to a full blown "Karen" raising her voice saying we do not have coffee without Sugar, you have this, as i had already paid for it, i politely told her thanks and returned the coffee, she leaves her cart in the middle of the aisle and comes back 5 minutes later with Black Coffee, did i drink the coffee - Of course NOT - As for the Flight, it was with a Transit, so your checked in your onward Flight and given a Boarding pass, i do understand due to Custom clearing you need to collect your baggage, but when your back for your 2nd flight since you already have a boarding pass, they should at least have a special counter for baggage drop with boarding pass holders, but when asked the crew got confrontational and i had to stand in the General Queue for over an hour just to drop the baggage again!
@suryanshsoni80142 жыл бұрын
You're clearly breaking rules by recording and then u say the crew is unprofessional...........oh but u r an honest flight reviewer . I forget that every single time
@atcordice2 жыл бұрын
In a situation like this it is not a company problem it is a cultural problem.
@venkateshsubramaniam76312 жыл бұрын
well said Culture values belief etc are important features But when we have an airline operation getting different types of customers of different hues and colors it is better to do SOP likle ATC so it will be directed to customer satisfaction and very good service Can be done just put them in a reorientation program again as we dont lose human capital
@AlexWBKK2 жыл бұрын
@@venkateshsubramaniam7631 i understand where you guys are coming from. But i dont know... whenever i read comments this (i dont mean it negative, honestly) it reminds me of the chicken and egg question of what comes first, in a broad way. What i mean with this is this: We are very quick to demand what you just demanded. But why cant we do it opposite? If i go into another country i can adapt to their way of thinking. If a cabin crew member would sit next to me and eat i wouldnt care for 1 moment. Why should i? I wouldt try and start to get in a conversation maybe and learn to know more about the person. On a boring flight, what can be better than meeting someone from another culture and get in a good conversation. Im German and lived in Thailand for a decade, not once i would expect anyone of the Thais to adapt to me. But i gladly adapt to them. I see it opposite, seeing this would make my heart warmer for a minute because its a sign that there are still humans out there. Not only robots and ego ppl. Not sure, somehow its still a sign that ppl have it too good if one worries about this that much. Maybe we should be happy to be able to fly. But i get it, this way of thinking is out. PS: Maybe the worst thing about 2022 is that with this thinking im called a rightist, because everything i just said and gladly to without thinking twice, i expect the "visitors" in our country the same and adapt to us, not opposite. Bad times....everything is just shifted to 180 deg and noone sees how crazy the world has become.
@esparian4775 Жыл бұрын
Ehhhh idk man, I found the people at NYC very rude. Ain't all that helpful.
@JOSEMARTINEZ-lk4ip4 ай бұрын
Hey! Not from the industry but victim of vistara baggage handlings. In short, they misplaced the luggage, took 5!days to get into Colombo, I needed to collect it from airport and appeared damaged and with some items missing. The ground service refused to comply iatas procedure in filling PIR. The police enforced the procedure, then the settlement by the airline refused to comply Montreal convention wanting to clear the damage of the luggage with 15 dollars…
@sailesh111012 жыл бұрын
You are the best airline critic
@kamalrnair2 жыл бұрын
In most of the flights of AI heading from BOM/DEL to COK, I have seen a lot of deadheading crew, some of them get business class seats and some the economy seat, In the most recent two business class flights there were 2 revenue pax and 6 crew but they did not wear uniform but had an id card of Air India, the service for the them was same as that of regular passengers
@kaziaymanahshan2022 жыл бұрын
Thanks for the eye opener Josh! Was thinking of booking Vistara from Dhaka to Frankfurt. Definitely not gonna do that now lol.
@sudiptomukherji11002 жыл бұрын
Yes,you please book your seat on world’s only seven star airlines- Biman Bangladesh!!! 😂😂😂 They make you feel travel back in time every fuckin time!!! 😂
@alpanapaul82102 жыл бұрын
I think you should experience it yourself and then take a decision for or against
@kaziaymanahshan2022 жыл бұрын
@@sudiptomukherji1100 Aww 🥺 Saw you butthurt indians coming at me from a mile away lol.
@kaziaymanahshan2022 жыл бұрын
@@alpanapaul8210 I've traveled in Vistara business class once to Delhi. I didn't feel it to be a bang for my buck so I'd rather not risk it on a long haul flight. Besides, I've booked Turkish airlines already. Thanks for your input tho 🤝
@sudiptomukherji11002 жыл бұрын
@@kaziaymanahshan202 yes, since 1971 dude. What else could a country do when they see their neighbourhood is getting slaughtered by their own brothers, eh!!😉
@randomvintagefilm2732 жыл бұрын
It's very interesting to analyze how different cultures handle the customer service industries like airline service. I'm surprised the Indians are bad at this. I've seen tiny African Nations with better customer service.
@mnmking12 жыл бұрын
Hey josh, I’m a cabin crew from biman bangladesh airlines, in my airline if you’re deadheading you cant be in uniform and you’re ID card cant be visible and only chief purser/CIC is allowed to sit in business class. If she was in my airline, she’d have been fired the next day or so. Also pax gets priority regarding choosing the meal and getting served first, we the crew either have to eat later on or have the next available choice offered.
@theviralstory33562 жыл бұрын
Honestly my experience with Biman Bangladesh has been worse, aircraft being not clean and cabin crew busy chit chatting and not really caring about passengers, have not had any such issues with Vistara during my travels.
@KundaSandy2010 Жыл бұрын
Stopped flying with Vistara after my flight got delayed by two hours. I can understand the delay but the employees at gate could not provide proper update. They kept saying that it will be late by only half-hour. Prior to this, I had great experience flying in business and economy class.
@vasikonadka1332 Жыл бұрын
It is not called Harassment, he didn’t know English fluently, and used the Hindi accent to talk to you, so it’s just fast conversations
@rahulchuriwal62702 жыл бұрын
I was on this same flight a week back and there was a cabin crew deadheading beside my seat. The crew member was talking on the phone the entire time boarding was happening and when I asked her a simple question she looked at me with fury as if I had asked her for her property. I understand she wasn’t on duty but she just had to answer one simple question. Very disappointed!
@johnmandiram2 жыл бұрын
Indians r like that,we all know it, don't we?Having a flight itself is such a big thing in our country......
@Highster_parish2 жыл бұрын
Dont degrade India for one such thing, its just negligence of not reporting, just report it through the website or help center they will surely help you.
@MrDemononly2 жыл бұрын
@@Highster_parish how abt the crew doesn’t do this at all? They should be ashamed of such a callous attitude.
@Highster_parish2 жыл бұрын
@@MrDemononly yes they are such irresponsible for the negligence of feedback of org.
@lokesh.s22192 жыл бұрын
this Rahul foolish fellow was drunk and was sitting next a drunk person in a BAR so he is imagination was sitting in plane. and commenting.. Z class fellow don't you have comman sence talking rubbish
@jayhuss426311 ай бұрын
We had the same issue on Bangladesh biman airlines, full of crew in business class, took our seats, and locked the toilet for them. They wouldn't allow us to have the lights on at 10am Bangladesh time, because they neeed sleep. It was an 10 hour flight from hell.
@alexanderallan2152 жыл бұрын
Josh , I don’t think I would eat or drink anything, after that aggressive behavior. You are very brave to fly that Airline, after they figured out, you have given them a bad review. I always enjoy your videos, they are always very informative & interesting. Stay safe.
@digitaldeft2 жыл бұрын
It's no way aggressive. Atleast that guy spoke English. It was just a enquiry.
@alexanderallan2152 жыл бұрын
@@digitaldeft let’s agree, to disagree . . The man was flustered, ran up the stairs, shouted, and called Josh out of the plane ✈️. Have a nice day.
@digitaldeft2 жыл бұрын
@@alexanderallan215 that may a coarse way but not aggressive. That's the way many Indians speak English. I live here.. for overwhelming majority Indians ...English is not even a second language.
@alexanderallan2152 жыл бұрын
@@digitaldeft I have met many Indian 🇮🇳 people, They never spoke to me that way. Have a nice day , as you were.
@rahilmalhotra0012 жыл бұрын
@@alexanderallan215 You met Indian origin people in your country, thats very different from an Indian born and raised in India. Thats how Indians speak and it was not aggressive at all, also its a security hazard to film parts of the airport and the runway
@cedricfranzen8558 Жыл бұрын
Not cabin crew, but cockpit crew. When deadheading we usually board first and yes sitting there with your phone is acceptable at my airline and I will regularly do so. The airline I work for is a large European legacy carrier.
@kauminigunaratne77902 жыл бұрын
"HOWEVER I'M 100 PERCENT SURE THAT THE CREW SPAT ON TO MY FOOD" 🤣🤣🤣🤣🤣🤣 Nice Review Josh..!!
@emmampey2 жыл бұрын
On my airline you can use your phone just like a pax when dead heading. We are not allowed to use them on the plane when working. When dead heading you just have to not show the company in bad light. You can eat, drink( non alcohol), watch a movie, sleep, read a book etc. However you are as back up for the working crew if something happens and also if you are certified on the aircraft. However that sitting slouched is yikes.
@RayalaseemaRailfan2 жыл бұрын
Surprised as to how Tata group remained a spectator in its downfall and more surprising at world class Singapore Airlines being mute at the downfall
@CluelessWilson2 жыл бұрын
Here in USA when deadheading most of the airlines will not let you sit in business class or first class, you have to sit in economy. We are usually allowed to be in our phones but still act professional and courteous. Most of us put a jacket or something to cover our uniforms while passengers are boarding so they dont see we are crew. Unfortunately there are many cabin crew in all the airlines here that behave like that :(
@anshullalwani97722 жыл бұрын
Honestly appreciate josh video but my experience of travelling with vistas twice a month since they have started operating never ever has been bad. Alltough the first option is allways indigo due to there punchtual behaviour but still vistara we hve no issues and love it.
@MrCareboi2010 ай бұрын
Hi josh, I'm cabin crew for virgin .. when we position or deadhead ... we don't sit in uniform on customer seats ... however we have to carry it in cabin luggage, in the event of us needing to operate, and depending on destination dictates how we should disembark ie as pax or crew .. there are other rules to .. I.e customers come first so food options wise we have what is left at the end ..... it is a huge no no for us to be seen in uniform onboard on our phones
@dannypadilla68182 жыл бұрын
At my airline we’re not allowed to sit in the business class cabin while in uniform at all. When it comes to Deadheadjng, we usually board first and sit in the last row, or as close to the back as possible. Phone usage/personal device entertainment is allowed so long as it is kept professional and respectful, and depending on our next assignment we can deadhead out of uniform. But even while deadheading out of uniform we’re still not allowed in business class.
@theaussiewhinger2 жыл бұрын
My partner is a cabin crew for a SE Asian flag airline and says that when she is deadheading, they are not allowed to be seen in uniform. It usually means wearing something else or something over the top of the uniform. In this way, no passengers will mistake them for crew on duty and thus using phones isn't a problem. No idea what that idiot was yelling at you while you were boarding. He was completely unintelligible.🤣
@sathyaorkay Жыл бұрын
When desi's try to speak English to foreigners it's funny 🤣🤣🤣🤣
@pilotpawanc11 ай бұрын
12:01 Hey Josh!! i don't think it was any harrasment. India has many safety related issues and airport safety is of prime importance specifically post 9/11. KZbin videos of airports posted online can be used undesirably though that's not your intent. Cheers!!!
@chriscrossinthrulife64152 жыл бұрын
Each airline is different. With my airline, deadheading is positive space and you can upgrade priority over over employees seeking first class. And we can fly in our uniform. I think others and yourself are being abit high and mighty but when I’ve had the chance I choose to NOT where the uniform. But I wouldn’t get pissy with someone making a review. I’m fact, what a missed opportunity this crew had to engage you about the industry in person from her perspective.
@michaelreid88572 жыл бұрын
Very good point. She could have been an excellent “Brand Ambassador”.
@adambath88502 жыл бұрын
My daughter is a flight attendant for Air Canada. When deadheading, even in uniform, she is given a boarding pass and boards with the rest of the passengers with the same zone. This shows is not operating crew to passengers.
@googleknowsus81842 жыл бұрын
Exactly. There’s no proffered boarding or anything.
@SappyDa2 жыл бұрын
Humility is a virtue that both the parties need to learn.
@rajpopat33842 жыл бұрын
It’s actually TAJ caterers if you are not aware ! Glad you enjoyed your air food
@brainstew8922 Жыл бұрын
I don't get why an off-duty crew member can't just relax though. Dealing with customers is pretty exhausting to start with - and as much as I hate to admit this about our country, India has some of the most poorly behaved flyers in the world. Add to that an overworking and crude employer (based on what you've heard from their messages) - I think there's absolutely nothing wrong in a crew member trying to hold on to their sanity by just relaxing and looking at their phone - I'm guessing in a deliberate attempt to not be bothered by passengers in the couple of off-duty hours they have before their next flight.
@satchore2 жыл бұрын
Sorry forgot to mention that you were totally correct about the staff on air Vistara , flew with them in may UK-del