Upgrade the Firmware on the PanelView

[@jeffreyjhouser]

Great video, thanks for posting this informative process.

[@mcnaughtonmckay]

Hi Jeffrey, We're glad this was useful for you. Be sure to subscribe to the channel to catch our latest Tech Support videos!

[@manuelquezada9630]

Muchas gracias, funcionó para mi. Saludos desde Chile.

[@mcnaughtonmckay]

We're happy to hear this was helpful! Thank you for watching.

[@kooodlaty86]

Great video. Keep it going.

[@mcnaughtonmckay]

Thank you for your feedback. We're happy to hear the video was useful to you! As you might already know, you can subscribe to our channel to see more videos like this as they're posted.

[@user-lz9sc6rm8n]

Great video. I just have a question, in one section of the video shows many servers you can install to the computer so, i would like to know which one of these showed could do the "share folder" function between the hmi and the computer allowing watching the folder from the pc?

[@mcnaughtonmckay]

Hi Fernando, You will need to do one of the following. 1. Load the firmware onto a flash drive from your PC and then plug it into the PanelView to continue the process, or 2. Plug into the PanelView with USB C to establish a connection then upgrade the firmware from there. If you have further questions or concerns, please reach out to your local Rockwell Automation distributor for personalized support.

[@marcoballiana5578]

Great Video, thanks for learning to process. I ve a panel plus 700 and stay error in the inicialization error on check image.

[@mcnaughtonmckay]

Hi Marco, we recommend reaching out to your local Rockwell Automation distributor for personalized support. You will be able to communicate the error over the phone and work with a support technician to solve the issue.

[@juancarlossotobarrera3092]

I just ran into a problem on which I have a corrupted firmware on a PanelView 600 compact but in my case there is a logo indicating the touch panel is disabled and wont allow me to do anything, there is a fault (red blinking light) but I'm not sure if I should pay an automation company to flash the firmware as the message on the screen is unclear I mean would flashing a new firmware solve my problem? the local disctributor didnt know what to do..

[@mcnaughtonmckay]

Thank you for your question. Our recommendation would be to return the PanelView to Factory default and then try re-flashing the firmware. If this does not work, consider migrating to a currently supported solution. If you have any additional questions, please contact a local branch. www.mc-mc.com/LocationFinder

[@kingcatx2]

If I do this will it delete my software?

[@thiefgold0913]

Great video. Wouldn't you have to update the mer. project file version also ?

[@mcnaughtonmckay]

Hi Mike,Yes, you would also need to update the .MER file using the Transfer Utility. If you have any questions or concerns, please reach out to your local Rockwell Automation distributor for more information.

[@digitronixbe5588]

The panel view does not recognize the "autorun.exe" file on the USB stick?? PanelView plus 600 (regular) 2711P-T6C20D ser B

[@mcnaughtonmckay]

Digitronix BE, If your USB storage capability is more than 2 GB, that may cause the issue. You might also try deleting and downloading a new .exe file to ensure that the file structure is correct. If you have more issues please reference Rockwell Automation’s Knowledgebase at rockwellautomation.custhelp.com/app/home or reach out to your local Rockwell Automation distributor.

[@fadhilsemi6044]

For old version of panel view, use FAT32 USB

[@yaredabraha6134]

how do i add more terminal types in the existing terminal type drop down, please help

[@mcnaughtonmckay]

Hello, Firmware that is installed will show up in the ‘Existing Terminal Type’ drop down. In order to add more to the list, you will need to install the firmware for whichever PanelView you want added to the list. For more help or information, please reach out to your local Rockwell Automation distributor.

[@mustafakaracalar3953]

hello matt conflıttı 2.34 seconds in this video exit button on the screen how do I do?

[@mcnaughtonmckay]

Hello, The FactoryTalk View ME application shown in the Video: Soda Demo Overview is a pre-engineered FactoryTalk Faceplate that Rockwell Automation has developed. These are designed to reduce a customer’s engineering, design, and implementation costs. These faceplates at times are built-in to FactoryTalk View (Sample / Demo Faceplates). Other faceplates can be found here: Rockwell Automation Library of Faceplates and AOIs 62250 | Date Created: 06/15/2009 | Last Updated: 06/04/2019 Access Level: Everyone Download the Faceplate/AOI sets for FactoryTalk View ME and SE at the Sample Code Library website by searching for "AOI" or "Faceplates" in the Search by Product, technology,etc. box. The Faceplate and/or AOI downloaded will contain installation instructions:(nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.rockwellautomation.com%2Fglobal%2Fsample-code%2Foverview.page&data=02%7C01%7Cgreener%40mc-mc.com%7Cc6fd3b58ce8c4a66be5f08d74042a894%7Cc5d04ce6c38145a5bb151f1d4a5e6746%7C0%7C0%7C637048527354971885&sdata=ihi2%2BhUniF6k8gCz%2FEls9XShzXI6pD6qPj5lfsuuoXs%3D&reserved=0) If you have any further questions or concerns, please reach out to your local Rockwell Automation distributor. Thank you.

[@robertonogueira9874]

Mike, newer version of Panel View run older version of file.MER. For instance, a panelview version 5.1, you can download a file.MER version 3.1 without issue. Another question: Are the applications in the internal source DELETED/ERASED when you make the firmware update? ( If you make a firmware update in a PLC you lose everything! )

[@mcnaughtonmckay]

Roberto,The .MER file must match the firmware version in order to run properly. You can upgrade an old .MER file to match the new firmware using Rockwell Automation’s software, but you will lose all applications when upgrading the firmware on the PanelView. Please contact your local Rockwell Automation distributor for more information before upgrading if you are concerned about losing any applications.

[@javiercabrera3529]

hello a question for the penel-view 800 7 hmi is the same function

[@mcnaughtonmckay]

Hello, Yes, you can upgrade the firmware on the PanelView 800 using the same steps as demonstrated in the video. Simply type in “PanelView” in the keyword search and select the PanelView 800. If you have any questions or concerns, please reach out to your local Rockwell Automation distributor. Thank you!

[@user-dp8lh2vm4x]

Great Video... Can you help me? When I try to install de FW V6.10 in mi PC pop ups an error with Firmware Upgrade Wizard Compatibility with de FTV Studio, Wich version is compatible with the 6.10FW?

[@mcnaughtonmckay]

Hello, If you are looking to make any modifications to your machine, we recommend reaching out to your local Rockwell Automation distributor for advice. Here is the link for the Local Rockwell Automation distributor locator: www.rockwellautomation.com/en-us/sales/partner-locator.html