USPS Sent this Check - CASH IT or TEAR IT UP?

[@HRScrapping]

USPS caused the issue where you are out the item and refunded the monies. You have every right to cash it to recover your loss!

[@deedeekong7161]

Lonnie, what this person☝said

[@ClutterBuster8042-m3n]

Cash it. Because you didn’t get your money from on the sale. Yes I would cash the check.

[@resellingwithjon]

^ this is correct. Cash it

[@pizzapowerups588]

Yea, what they said. 👍

[@kellyredinger5974]

Cash it. I agree with all the above.❤

[@TRDOffRoad2020]

I'd cash that check quicker than a jack rabbit on a date 🤣🤣🤣

[@angelbabe1977]

😂😂

[@MemorySparksJoy]

😂

[@thenewfoundation9822]

Same here! If only for the stress they caused.

[@SillyPutty3700]

Cash that check. The amount of labor you spent dealing with this deserves compensation.

[@mdpope2061]

Of course you should cash the check and don't feel bad about it. You did the right thing through the whole process!

[@theresay2872]

USPS made the determination that you met their criteria and were entitled to the money. They are well aware that the package may pickup traction and get delivered at a later date. You followed their protocols and they approved. Cash the check - you followed their guidelines.

[@kristirose2289]

If you try to give it back to the post office, it will break the matrix and the whole thing will implode.

[@eloy1garcia]

😂😂😂

[@markcavazos86]

🤣

[@markblanchard5045]

The USPS matrix was already broken years ago. 😂

[@bargaincentralllc9840]

Yes Kandice is right, cash the check. If the buyer did end up paying then you would have an issue, because if you just shredded it they would probably send it to your local DOR for unclaimed money for you to claim later, like other checks that don't get cashed, like insurance overpayments etc.

[@reneemaxwell6014]

I say cash it. All the problems encountered this year, your time and money is well worth it. I had the same thing happen. I cashed it.

[@SandMarcusJ]

Cash it, you did your part. Shipped it on time. If USPS sends you a check then they claim that they failed the transaction.

[@mcbcab]

Yes!!! Cash the check. Call it a inconvenience fee.

[@GGDAWG]

I am also a ebay seller for 20 years. The delivery delay caused the issue. The check is USPS saying sorry for the inconvenience. Take it, it may not happen that easy the next time.

[@rschroeder6460]

I've had this happen once in 20 years. I cashed check. The time i spent tracking and coddling the buyer, I felt fine doing so.

[@MemorySparksJoy]

Absolutely cash the check! Look at the grief this cost everybody involved. You deserve to get paid AND the buyer deserves her product free. Cash it! ❤

[@gotjunkinourtrunk]

Just like we have things that are "the cost of doing business" within our business model, USPS has the same built in. Whether the item was delivered or not, USPS failed to deliver within the promised time frame, and that is their way to make it right. I absolutely, positively would always cash the check. It is like Subway messing up your sandwich, but you've gotten home and realize it and they give you another sandwich the next time you go in when you let them know they messed up. You end up with a sandwich you paid for and a sandwich for your trouble. Customer service at its best.

[@bethschroeder2482]

No, Cash it. All the stress and mess of the USPS all season. You have earned that check. They went into a contract with you to deliver by a certain date. They broke their contract, that check is fix. Cash it!

[@athenacronberg8524]

The only time USPS guarantees delivery by a certain date is Express Mail.

[@IAMsuchristine]

I agree with Candice, cash it. If you had made arrangements with the buyer and received payment again then I would not cash it. USPS is messing up big time right now. Their screw ups shouldn't be a loss to your business. You all did everything the right ethical way.

[@scubachix4215]

That pottery is gorgeous. Also, you two have such a clean and organized system.

[@Lonewulf3]

Cash it. You're owed your money. This falls on USPS entirely.

[@morganscreek]

About 15 years ago I filed a claim for a lost item that I shipped to the UK. It sat in the post office in the UK for months. I guess the lady didn't want to pay the Duty or Tax. Then it was lost. I filed for the insurance. It was just under $300 USD. After 11 months I got a check from the Post Office and two days later the package was returned to me. I returned the check addressed to the Post Master General with a letter of complaint about how long it took to make me whole. They did respond with a letter of apology. Miracles do happen.

[@danieladunnells8458]

You deserve it! It was decided by USPS that you deserve it. Go ahead and cash it!🎉

[@JoseGarcia-rc9ub]

First, love the new intro. Next, i would give the check back . Even though you struggled to find out what happened but still. And the leather crafting was a Tandy leather kits. I did it for years and even made my father a salesman wallet with the metal chain. He used it for 20 years, and he has since passed away. I did get it back and still have it. My favorite leather was the wrist band with our names on it that was cool. Keep up the great work, love the show and lessons .

[@ordiekelleher2641]

I would cash the check. I mean out money. How are my Lonnie and Candance! Giant hugs and love!😊❤

[@ThrifterPickerShipper]

Man, I have several packages lost out there over a month and it's really scaring me so now I'm wanting my USPS check hahaha

[@BMWsTreasures]

Absolutely CASH the check!!!! They have declined 90% of my claims since Covid, that owe me so much money!!! 😂Keep it!!!

[@jme4128]

If you weren’t out the money, I would probably cash and donate to a local charity. But, I think that since you chose to make it right with the customer, you should cash and keep. The post office also chose to make it right with their customer.

[@xschx1]

This happened to me 3 items a few years ago with the Christmas delays, over a month in transit. There is a contract with the check. It states if the item is delivered, the insurance payment has to be paid back to USPS. They have the tracking that shows it is delivered marked under the claim. So it states more or less either party is responsible, so with the buyer getting a refund and having the item, the buyer is responsible for payment back to USPS, if i remember the terms of condition correctly. Look at the claim terms of service

[@jangoode3676]

Cash the check. If post office discovers their error they will let you know.

[@PongbyAtari]

I have great luck with my local USPS definitely my choice for mailing and receiving packages 😊

[@ElenaPittman]

UNIKAT is a high end of Polish pottery. I am not surprised it is sold so fast.

[@monicarichards1473]

Lonnie and Candice no you are not to return the check. They were to deliver that within a reasonable amount of time 10 days, maximum and we know it was almost a month. You're supposed to get some form of compensation for failure to deliver parcel in the contracted time frame you paid for by returning your postage and the costs that you were out in profit for the sale, if that check equals that amount, even if it's for $100 keep the check. It is not unethical because they made a decision 2 days before delivering the parcel. You did everything right on your end. 🎉🎉CASH THAT CHECK 🎉🎉👍😊

[@threeriversthrifters4354]

I've had the exact same thing happened to me. And I cashed the check. I've had legitimate claims denied before, so I felt no guilt in doing so. They didn't do their job they cost you time and money. Cash the check

[@tanishabruns3602]

This happened to me as well. For me, USPS recommended that I submit a claim. Then the item began moving about a week after I cashed the claim check. USPS did alert me the package would be delivered and advised me to inform the buyer to follow up if it did not arrive by “xx” date. USPS did not request or demand repayment of the claim.

[@Mael01369]

Cash that check, spend it all on chocolate!

[@LadyPicker]

Cash it! I just got a check the other day as well! I didn’t get notification of their decision either. It also included a partial refund of the postage. I was shocked. And I still have pending items floating around out there on both eBay and Mercari.

[@RobinL4715]

It’s like when eBay resolves an issue and makes everyone whole. I’d say cash it. It’s business, and it helps you recoup the effort.

[@wishlistrose]

Cash it! USPS has caused you excessive issues and time on missing mail items

[@CardShopReality]

Frame the check and put it on the wall of fame, similar to a famous Rickey Henderson baseball story. Been interesting following this story, Thumbs UP from The Card Shop in Bastrop, Louisiana.

[@Gayle-Dimitri]

New sub here. Wanted to share 2 shipping issues that just got resolved. One was an eBay international order, that didn’t move for about 6 weeks. So, eBay closed the case in my favor, and NOT the buyer. This was a 100.00 sale. The buyer now has to dispute with there credit card company. So odd! The other was a lost package from 11-1. Also never moved. They refunded buyer, so I called since I did file a claim with usps. Ebay explained that now the buyer has to file a dispute with they. 😢

[@StrongUnwaveringFaith]

🤔 me pondering on this check cashing question for one (1) second …Cash it!$$!$$!$$ 💰💰💰💰💰

[@rockchicavids]

Furrelli!🤣🤣🤣🤣 thank you for the laugh!

[@ordiekelleher2641]

Bonus day awsome video so happy!😊❤

[@carontheroad]

I was wondering where it was stuck. Atlanta had been an issue with me.

[@BillSanders506]

You absolutely should cash the check.

[@TechMatticz]

I'd say cash the check as that's their gesture of paying you back for an item they couldn't properly deliver to the end user. Perhaps tell the buyer that you've remedied the issue with the delivery and have been compensated for it and say Merry Christmas!

[@slugmama1]

Cash it with a clear conscience

[@brianhenry2385]

Map pIck-up: some of those you showed (like the one with the yellow) are more likely Charts (Nautical Charts) rather then Maps. In either case, when they primarily show waterways, words like Nautical Chart, Maritime and Waterway are good Keywords to add to the Title, alongside Map or Fishing Map. As a retired Sailor, we used to use such charts for going in and out of ports. Some are pretty detailed. When I find them in large qty I group then up by port, since there are usually both large scale overview charts, as well as areas in greater detail that can take you right to a specific pier or berth. Many of the really good ones are NOAA Nautical Charts (National Oceanic and Atmospheric Administration). It looked like you ad a couple of those in the mix. 😉

[@brianwillis8757]

Absolutely cash it! Candice is right, no need to "justify" it, post office caused the problem to begin with... in fact, I would go to the window clerk and have them cash it out of their drawer 😂

[@kristiebates5376]

I said it before - my postmaster told me the BR hub broke down on November 15. Packages were being sent to other hubs, but I had a few packages that have still not been found and USPS sent me checks finally after over a month. The USPS doesn't notify you of anything, you just get a check.

[@christinaclanin791]

I would cash it. But I take a copy of it to keep in my records with the case number just in case they come back and want their money back

[@daddyroot48]

Tandy Leather Kits - Loved them!!!

[@timallen2336]

USPS has an obligation to deliver the package in a reasonable amount of time. They failed. You are under no obligation to tear up the check...

[@ababababeebababa]

liking for the double italiana !!!

[@OriginalNethead]

Fair's fair. You're cashing it. If the USPS had done their job and not cost you money and time, that's one thing. My time bills at $40/hour minimum, so they'd actually owe more than the check is for. Companies wasted a ton of my time to get the refunds they owed me before, and darned tootin' I cashed their checks. Or blackisted their thieving behinds. Or both. Just FYI, I have seen a Wal-mart close down. It was one of their no-frills grocery stores with nothing but self-checkouts before the real stores went that way. It didn't make any/enough money here and they closed it. No loss.

[@brittanywarner2150]

Cash it!! Time is money as well and you had to spend valuable time dealing with USPS incompetence.

[@plainmom2]

I sent a screenshot a couple weeks ago of the mini skirt mob to a girl friend and I wonder if she bought it 😊

[@samnova450]

I have noticed that USPS have been dragging shipping lately. I think it related to holiday shipping, I warned all my buyers that shipments might take longer than normal.

[@michaelknight5381]

Question. I've been shipping a lot of Princess House glassware and other items as well. It dawned on me with the pottery to ask if you use "Fragile" labels on your packages with glassware? I do and I've noticed a difference on things arriving intact.

[@GalantLee]

God is paying you for your kindness. Cash it! you would cause a shit explosion of bureaucracy at USPS trying to SEND IT BACK

[@sharonalverson6743]

@Candice love the hair cut!

[@ordiekelleher2641]

My package is finely out for delivery 😊

[@rubazaar891]

CASH IT. This is a legal matter that, is figured into the company's contract and will not affect (help) future fees or anything. You will only be hurting yourself if you don't cash the check.

[@geee114321]

If USPS did right by you to cover the cost of the item you paid insurance for, then keep it. Whatever happens to the package is no longer your responsibility after they paid you for the "lost item". If they wanted to throw that package in the trash after they paid you back for it, that would be on them. In this case they felt it was fine to deliver the package to the lady after they refunded you for it.

[@LadyPicker]

Those stoppers on those banks just disintegrate and stick to the item kinda like old rubber bands do over the passage of time.

[@thewayidoit8895]

You know, I never include a packing slip in my shipments. Maybe we ahould? Of course if a package is delivered with no tracking we have no idea what happened.

[@raid_or_die8962]

I'd keep it. Im pretty sure I went through the same scenario before. Every time I hear a story of rediclousness with reselling it gives me PTSD because I've had about ever scenario happened to me before. I remeber one time my mom sold a Scentsy thing for like $50 bucks through UPS and it got lost. And my mom did a insurance claim and it was a insane hassle and I think something happened with the claim where they said she had to start all over. And UPS claims are the worst. And then when they finally did accept the claim they were supposed to send the check in the mail. But the check never came. And when she contacted UPS they told her that their lost item claims the money has to go through Ebay so she needed to contact Ebays UPS division. I WAS LIKE WHAT? I can't remeber everything that happened exactly because it was a year or two ago but it was insane all the hoops she had to jump through and at the end they told her that check was already sent out and they couldn't do anything about it. Someone had to have fkd up because that doesn't make any sense. If something went wrong you should still be able to end up getting the check. All that shit is just such a mess. There's so many times I deal with Ebay or the shipping companies and I just think there's no way there isn't a better way then how their doing things. Other than FedEx. I've never had a problem with FedEx and they've approved insurance claims with 1 photo before ez pz.

[@flobbertop4278]

Lonnie Candice us right, cash it. Item not received cases go against your seller performance don’t they? That costs the business.

[@mikebuskirk9139]

110% I’d cash the check in the same situation

[@Momandpopsstuff]

Cash it. I’m currently in the same situation. I refunded buyer today and filing tomorrow

[@ronmax]

Well, if you send it back it could get lost in the mail...lol..CASH IT!

[@sarahhardy8649]

Is the contract to deliver within a certain time, or just to deliver? Seems to be that there ought to be a time limit for them to fulfil their obligations regarding delivery. Hence compensation when they don’t and you have had to refund the buyer as a consequence.

[@rlosangeleskings]

I'd catch that check faster than Tijuana water going through a tourist...

[@suzanneblack6873]

I would absolutely cash it.

[@MoyerAndrea]

Big Lots stores are also closing and the Salisbury, Md Walmart is still open and going strong.

[@countryfinds]

USPS already took it out of their funds, cash it, and consider it a Christmas miracle that the customer received her item and you received money for your time 🙂 Merry 🎄 Christmas

[@clayglenny1680]

Cash the check. You've done nothing wrong, and you're out the money. USPS is actually making good on their error. I would definitely cash the check.

[@janetpedersen4607]

Cash it and spend it on your next round of shipping - best way to have it both ways - keeping it and giving it back

[@itskristajenna]

Way to go on that Polish pottery!

[@aslobos]

Of course you should cash the check. You were out the money!

[@danaanderson1705]

You have the right to cash it

[@illeenbecker1820]

My postoffice worker informed if pkg is delayed the ins covers its yrs

[@Doing_It_Wrong]

Your USPS insurance coverage is for the item to arrive safely and WITHIN THE DESIGNATED TIME WINDOW. They surpassed the time window and are therefore owe you the money. Cash the check and don't feel guilty.

[@lostplanetradio]

Think of it like this... If you were to call USPS and explain everything again, they would tell you "It's up to you if you want to cash it or not - but even though it was delivered, you already refunded the customer because WE (USPS) didn't do as well as we should have. We already made the determination that you were owed the value, and you already went to the trouble for reporting, waiting and refunding."

[@ItsAHazardLife]

Honestly the amount of times that the post office loses or fails to cover the claims. I've lost hundreds due to the post office.

[@Appalachiangirlie]

Your out the money I would absolutely cash that check ❤

[@patricialengyel7823]

I think you did the right thing with Her. You deserve the money, just like you let her keep her money. USPS failed. CASH THEIR CHECK!

[@dianepropson2508]

Have you ever had USPS go to eBay and say you underpaid on an item? I know I have. I know how small the package was and that I was correct in my weight and size. At this point, I would cash it. It is on them for not getting out on time. Just watched Senator Josh Howley ream out DeJoy. I would keep it. If you remember, it was at this time last year I decided to retire at the end of the year. I sure miss my business, especially after watching you all year. Keep up the great work.

[@dragnsflight]

I had a package supposedly delivered to me in Illinois, only problem is I live in Florida, lol. They are having a lot of issues and may be privatization will help especially when they send money out for claims and are in the red. So sad. I would cash it since you have more claims today. Wow

[@Eldengamez]

I'd cash it. You're a business that sent out the product and it didn't get delivered. Really it'd honestly be better to cash it because the money was already allotted to come out of the USPS account so if you don't cash it they might actually end up sending the check a second time haha! If you were contacted from the seller and took the payout it'd be different but USPS is covering for your expected loses as far as I see it. Great videos!

[@novascotiancelt5218]

Cash it. USPS caused the problem and your refund. Luv you guys.

[@roseleeper]

USPS owes you that check.

[@alzibiades]

I would cash it. You made it right by buyer and now usps is paying ya.

[@TomsBackyardChats]

Yes, cash it. They write it off as an expense.

[@bethanyatbarnstar]

My table has several usps checks on it right now. Their service is worse than ever this year!!

[@mattsjourneytofreedom2.015]

Even if buyer paid again, cash the check. It won’t be long until they decline your next claim after (after you’ve refunded the buyer) because it was delivered two weeks late

[@debbieoberacker8614]

It was the post office fault that this happened to begin with. Cash the check! The post office broke a $50 statue I shipped with a lot of packing products, and I went through the claim process, brought the item to them and the post office manager didn't file the claim in time and I was denied a refund. In the end I was out product and I refunded the buyer $50. I even filed an appeal and they denied it as well. The post office is not always honest with claims.

[@zoeazsss5035]

I would say give usps back their check, and let them off the hook for paying you for the item., Its Christmas and a lot of mail, probably gets scrambled around.. With that said, you could either ask customer to send a personal check,, or just give to them free like you said.. HOpe u have a Merry Christmas.

[@realhunny]

Cash it, you’re out the money

[@carltonleggett8222]

I had a case where the customer had not received his item. I decided to just refund the customer and the close was closed. The item was delivered as I knew it would be. Customer asked to pay and I told them that I had no way to bill them again. Told them to keep it and not to worry about it. Then they demanded that I accept payment through PayPal. I called eBay because I afraid if I asked for payment outside of eBay that would get me in trouble. eBay customer service told me to accept PayPal and there would not be an issue.

[@findsanddeals]

In this case I would cash it. Ebay does not make it easy to get something paid for *again* after it's been refunded. They don't allow buyers and sellers to exchange email addresses, which means technically you can't send out a Paypal invoice. And the reason you had to issue that refund was because of the USPS. When you paid them in advance for their services they gave you a date span to expect the work to be completed within, and they did not even come close. As you said, if you had worked out some way to get the money from the buyer then it would be a different story, but right now you are out the money and the USPS is the cause of that.

[@STEVEGOTITPOOL]

At the end of the day, who needs the money more you or them?

[@itsir2u]

The answer is USPS 😂😂